Name: La Quinta Inn Suites By Wyndham Florence
Address: 2123 West Lucas Street, Florence, 29501, US

2/10

Poor

03 Aug 2026

Christopher

I stayed at La Quinta Inn recently, and unfortunately, it wasn't a great experience. The one positive was that the bathroom was clean, which I appreciated.
However, the room itself was very run down and showed a lot of wear and tear. The pillows were uncomfortable and definitely need to be replaced. The pool was also a strange green color, which made it look uninviting.
Overall, the hotel seems to be in a state of disrepair and could really use significant updates and better maintenance. I hope the owners invest in improving the property because it has potential, but based on my stay, I wouldn't choose to stay here again.

4/10

Poor

30 Jul 2026

Bruce

Breakfast was sub-par. Food was cold. Hotel is not well maintained. Cleaning of common areas is certainly not a priority. Staff seems very indifferent to the issues.

4/10

Poor

30 Jul 2026

Bruce

Hotel was very poorly maintained. Hallways looked like they hadn’t been vacuumed in weeks. Found dog hairs on sheets in bed. Breakfast was cold (eggs and gravy). There was no spray to keep the waffles from sticking. Coffee was warm, but not hot. Staff seemed indifferent about anything that was mentioned.

Definitely would not stay here again.

10/10

Exceptional

29 Jul 2026

Gary

Staff is great. Breakfast area clean.

6/10

Pleasant

26 Jul 2026

Wayne

Trash cans were overflowing. Mattress for the sleeper sofa had mold. Pet waste receptors were full. Not the same service as the last time I was there

10/10

Exceptional

20 Jul 2026

Kathleen

Room was set up for a handicapped person and i really appreciated it. By

Friends_and_family Friends

6/10

Pleasant

18 Jul 2026

Adam

Not bad,but not good

6/10

Pleasant

05 Jul 2026

Dr. Mark M.

Front desk was really nice and friendly. The King room was not ready so we were assigned two Queen beds room ... not what we really wanted. Pool was nice but did not open until 5pm. Room was mostly clean but we only had ONE serving of coffee in the morning. In addition, the slide in piece for coffee was the wrong size so we could not make coffee in the room. Lastly, the plastic rods to close the curtains were broken so we had to adjust.

Partner

4/10

Poor

04 Jul 2026

Jamal

No, what I expected from La Quinta.
I feel like they under staff, because the maintenance and cleanliness is poor.

Friends_and_family Family

2/10

Poor

30 Jun 2026

Arsalan

Very rude night staff. Stains and hair on bed sheets, the floors were greasy, furniture was beat up, chair in room had paint stain. The pictures of the room showed two queen size beds and a sofa bed. Front staff said the pictures are wrong and it’s a room with two queen size beds only. I booked it for 5 people, they expected 3 people to sleep on a queen size beds only. Very disappointed,

Friends_and_family Family

4/10

Poor

27 Jun 2026

Victor

Found a roach and the rooms looked like a shortstay motel

Family_with_children

8/10

Excellent

27 Jun 2026

stephen

The hotel is clearly in need of a renovation. I have photos of our bathroom ceiling above the shower where there was clear and obvious water damage that has been left unattended for far longer than a few days to at least a month. It was unsightly and unnecessary to leave it in that condition. There were also large and long black hairs on the shower curtain that had obviously not been cleaned, at least recently. Lastly, the wood floors were filthy with clearly no attempt to have cleaned them. My wife's feet after walking on the floor for a short period of time in our room were black on the bottom. The floors were disgusting. We stayed at another hotel in Wilmington, North Carolina, also with wood floors in the room. They were clean and no problem. I'm guessing that management will offer the standard we're so sorry, we strive to provide the best customer experience and we take serious customer comments. if that were the case, there would have been no need for me to make these comments here. Hotels.com should be ashamed of having this property among their options. I've been a long time member and don't appreciate this kind of accommodation no matter how much or little I spend for an evening.

Partner

8/10

Excellent

26 Jun 2026

Gary

It was okay. Pet area improved since last visit.

8/10

Excellent

26 Jun 2026

Stephanie

Very thin walls. Didn’t want our full room cleaned, just new towels. They didn’t have any. Said we had to wait till end of the day. Went looking late afternoon and finally found 2. We booked a room for 4 people and there were only 3 towels to start with.

Family

8/10

Excellent

25 Jun 2026

Tamara

Nice hotel. Clean. My only negative was the breakfast had no meat products and I heard everyone else in the dining room complaining about that also. For us we would not book again as we like a full breakfast when traveling.

Family

6/10

Pleasant

24 Jun 2026

Justin

Hotel way

2/10

Poor

23 Jun 2026

Faith

We were told that someone would fix our toilet that didn't work, when we came back on Saturday still not fixed. Staff member said there was NO staff on Saturday to fix toilet

10/10

Exceptional

22 Jun 2026

Sharon

.

Pet

6/10

Pleasant

21 Jun 2026

Yusbel

Traveled with family room could have been cleaned floors were slippery like if they haven’t cleaned the floor in months. Checking staff was helpful but the lady in the morning was miserable when I asked a question about the breakfast.

4/10

Poor

21 Jun 2026

Jeffrey

We liked the extra large room (306) but it faced the road and was extremely loud, all night long. Plus it felt cold and uninviting.
No tv guide, and the WiFi only worked in the hallway.

Partner

8/10

Excellent

21 Jun 2026

Ashlynn

Unfortunately, the employee who checked us in was rude and unfriendly, which made for a poor first impression. Overall, we enjoyed our stay. The hotel was nice, clean, and comfortable.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Wayne

Needed a first floor and staff accommodated

Self

2/10

Poor

19 Jun 2026

Keisaa

Not clean at all

Family

10/10

Exceptional

18 Jun 2026

Jimmy

we always look for clean and convienent rooms. this hotel provided this.

Partner

6/10

Pleasant

18 Jun 2026

Rita

Waited 23 minutes for someone to show up at front desk to get checked in. Room, and hotel and grounds need work. Air conditioning so loud and vibrating hard to sleep.

Self

8/10

Excellent

14 Jun 2026

Jay

easy access

Partner

10/10

Exceptional

10 Jun 2026

Donna

The king size bed was very comfortable and the room was very clean. Enjoyed the pet area for my dog to relieve herself along with the availability of scoop and poop bags.

Pet

8/10

Excellent

09 Jun 2026

Gregory

The front desk staff was very helpful and polite. The room was clean and the bed was very comfortable. Breakfast was okay. My only real complaint was the hotel was noisy, alot of door slamming and loud talking all night.

Partner

10/10

Exceptional

06 Jun 2026

Ray

Very clean, everyone was very courteous area seemed very safe would book again

Partner

6/10

Pleasant

05 Jun 2026

Jessica M

It was ok-

Family_with_children

6/10

Pleasant

02 Jun 2026

DOUGLAS

Took 27 minutes to get checked in. I was the 8th person in line. Pool was closed. No hair dryer in the room, called front desk and they did not have any. Breakfast had eggs, biscuits and gravy but no meat.

Partner

8/10

Excellent

01 Jun 2026

Caio

Nothing

10/10

Exceptional

31 May 2026

Henry

All good!

Family

10/10

Exceptional

28 May 2026

Tameca

There was ample parking. Right off the interstate. Excellent night time Hibachi dining across the street (Hibachi & Wings). Because of the restaurant, we will be back.

Friends_and_family Family

4/10

Poor

28 May 2026

Joseph

At first the room looked very nice. After settling in, I spot a ball of dirt under the desk. The tub must have been painted over and was peeling and the wall was cracked. I was hoping to get a good night sleep. However, when you sat on either bed, they squeaked. I believe it was the base of the bed, not the mattress. I made the best of it, but will not use this location again. Since I couldn't sleep, I checked out at 3 am. Expensive stay for 11 hours. The staff at the front desk was very friendly.

Friends_and_family Family

8/10

Excellent

28 May 2026

Monte

Breakfast was decent .

8/10

Excellent

25 May 2026

Lindsay

.

Partner

4/10

Poor

22 May 2026

DAWN

Booked a double queen room with a couch that was supposed to sleep 5. Did not get a room with a couch. Was told that we could get a \"free upgrade\" to a room with a couch & 1 king bed or pay for a 2nd queen room. Not helpful. No toilet paper in bathroom in our room...had to go to front desk to get a roll of toilet paper. (There also was no toilet paper in the restroom near lobby). Floor of our room was sticky in spots & so filthy the bottoms of our feet were black. Beds were comfortable. That was the only good thing about this hotel stay. We would not stay here again.

8/10

Excellent

15 May 2026

Wilbert

If you cherish your sleep just a heads up for the train that goes through twice in middle of the night!

8/10

Excellent

14 May 2026

Robert

Room is very nice and staff impeccable. Did not care for breakfast.

Self

6/10

Pleasant

13 May 2026

Fatiha

Nous n'avons pas eu un bel accueil même pas bonjour !manque un peu de chaleur
Un très bon restaurant mexicain à côté

Friends_and_family Friends

8/10

Excellent

13 May 2026

Johna

Good

6/10

Pleasant

11 May 2026

Martha

Lobby is big and well kept. Clerk was barely friendly only as much as required. Our room (queen non smoking) was roomy. Cleaning staff sucks….tub had leftover hair, mirror spotted, floors were sticky…..under couch hadn’t been cleaned in a year….bathroom floor and under sink had pee and leftover lotion on them. La Quinta was always a nice clean hotel, not now ! Parking was great except for beggar lady wanting a few dollars at 5:30 am….seriously:(
Mattress made a noise when rolling over….annoying.
Very disappointed with this hotel. Breakfast was hot and pleasant.

Partner

8/10

Excellent

10 May 2026

Darwin

I was very satisfied with the staying there.

Partner

6/10

Pleasant

09 May 2026

Stephon

Tv need updates. Staff was Phenomenal, room was clean and well put together. Parking was plentiful enough.

Friends_and_family Friends

10/10

Exceptional

08 May 2026

Catherine Feind

I loved the breakfast.

Family

10/10

Exceptional

28 Apr 2026

Georgia A

Every thing was great. Easy to get on and off 95

Partner

10/10

Exceptional

27 Apr 2026

Beethoven

Nice place. I really appreciate the breakfast station. The room are quite large too.

Self

6/10

Pleasant

27 Apr 2026

Siva Prasad

Breakfast was not great. Hotel was not customer friendly.

Family_with_children

10/10

Exceptional

23 Apr 2026

Dorsia

It was a wonderful experience I loved the way that the hotel was cleaness respectful staff a clean room

Partner

10/10

Exceptional

19 Apr 2026

Sharon

Very nice place to spend the night.

Partner

6/10

Pleasant

17 Apr 2026

John

Property but charged $25.00 for my cat.
Most don’t

Pet

10/10

Exceptional

15 Apr 2026

Elizabeth

Checking in before we arrived was very simple. The lady on the front desk was wonderful (April 14th). The room was clean and breakfast was adequate. Parking was wonderful.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Grace

Breakfast had alot of items and looked fresh, the hotel next to yours had cars revving their engines late, noisy, no fault of you. Needs updated, but worked.

Self

6/10

Pleasant

13 Apr 2026

Karen

Water pressure was very bad. Not much in the area to eat. Breakfast was typical for hotels. Could use a renovation. Cheapest charge for pets to stay. Staff was friendly.

Partner

4/10

Poor

12 Apr 2026

louise

Lot’s of dog hair and rest in the hallways, microwave not working. The best is thé breakfast

Partner

2/10

Poor

12 Apr 2026

susan

Nothing was great in the stay not hotel but motel

4/10

Poor

11 Apr 2026

Chris

Front desk lady was nice checking in.

The hallway carpet was disgusting on our floor. You could see there was remnants of trash and hairballs all over.

Our room bedsheets had hair intertwined into the sheets of the beds and the pullout sofa. The underside of the pullout sofa mattress had stains all over it.

The breakfast that next morning was average, but the best thing about the place.

Family_with_children

4/10

Poor

09 Apr 2026

Marc

We were interrupted multiple times past 10:20 at night by the staff due to a mistake on their end. The staff also went to the lengths of calling the police due to their error checking us in.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Jennifer

Good and safe place to stay

Self

2/10

Poor

03 Apr 2026

Sonam

I recently stayed at La Quinta Inn and, unfortunately, it did not meet my expectations for the brand. The property is quite old and in need of a major update. The bathroom was not cleaned properly, and I noticed hair in the shower tub, which was disappointing.

The breakfast was okay, but nothing standout. Overall, considering the price, the stay did not feel worth it and fell below the standard I usually associate with La Quinta.

Family_with_children

2/10

Poor

03 Apr 2026

Jason

The property itself is outdated and not well maintained . Our room was disgusting, there was a strong musty odor and cobwebs throughout, luckily no other room was available and we left and canceled our reservation. Never again will I stay at this franchise

10/10

Exceptional

31 Mar 2026

Robert

All generally OK Some dust beside bedpost & nightstand.

Partner

8/10

Excellent

30 Mar 2026

Robert

Parking was good as was the breakfast. Room was very basic but clean. Bed was very comfortable. Staff and check-in was excellent.

4/10

Poor

29 Mar 2026

Robert

Room smelled like cigar smoke.

6/10

Pleasant

28 Mar 2026

Holly

Breakfast was okay, parking lot was lit

2/10

Poor

28 Mar 2026

Takita

The front desk staff was rude and they canceled my reservation with no notification, so when we arrived after driving 6 hours with a 2 and 7 year old we had no where to sleep/stay and they did not care! Zero out of Ten DON’T RECOMMEND!!!

Family_with_children

4/10

Poor

27 Mar 2026

Victor

The property was not clean, Towels, sheets and beds were good. But the floors were very dirty, bathtub was dirty, no hairdryer, only shampoo was available but was in a dirty bottle with soap all down the side of it. Bathtub had hair in it and hair on the bathroom floor. The outside of building was nice, but that was it. None of the hall carpets looked like they had been vacuumed. The worst place we’ve stayed at so far.

Partner

2/10

Poor

19 Mar 2026

Cassandra

Never stayed there and couldn’t get nobody on the form to refund my money back from Expedia

10/10

Exceptional

18 Mar 2026

Eric

Good hotel

8/10

Excellent

18 Mar 2026

Marianne

Clean and comfortable

Pet

4/10

Poor

17 Mar 2026

Sandra

The room contained 2 queen beds, both of which were lumpy and squeaked every time I moved. When I called reception to request a different room I was told the hotel was full (though the parking lot was certainly NOT full). The manager on duty said there was nothing she could do except cancel the reservation if I didn't want to stay in that room. I couldn't find another dog-friendly hotel nearby at that hour, and after an 11-hour drive, I decided to stay. I got very little sleep. The next morning, I saw that, in addition to worn-out beds, the room also had a wobbly toilet, soap scum in the shower, cobwebs and dust bunnies in the bathroom, under the desk and on the AC unit and dirty net curtains. The dog-walking area was just as disappointing, littered with trash, pallets and construction debris. Do better, La Quinta!

Pet

2/10

Poor

16 Mar 2026

Teresa

If no other hotels in the area, opt for your car over this establishment. If I hadn’t driven 14 hours and was dead on my feet, I would have kept going down the road.

10/10

Exceptional

15 Mar 2026

William

Yes and yes

Pet

10/10

Exceptional

14 Mar 2026

Pedro

Great for our short rest stop for my family road trip

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

Biwu

The guest room is clean. The staff is very helpful and help provide local dining directions. Breakfast is super with variety and quality.

Self

10/10

Exceptional

10 Mar 2026

Earle

Great room..breakfast..pet friendly. Pet cost $20.00

10/10

Exceptional

06 Mar 2026

Karen

Clean m, comfortable room

Partner

2/10

Poor

05 Mar 2026

Wayne

when I arrived after driving 14 hours they didn't have a room for me. The girl at the desk was very friendly. They had overbooked and didn't have enough staff to have all the rooms ready even though I had a reservation.

Pet

10/10

Exceptional

26 Feb 2026

Carolyn

Huge spacious room. Couldn’t have been a better place to watch my president’s state of the union.

6/10

Pleasant

22 Feb 2026

Donna

Very run down, out dated. You also hear everything from dogs barking in the hallways, cars in the parking lot…. Also, cleaning crew couldn’t throw out soap left from previous patron..

4/10

Poor

22 Feb 2026

Timothy

Upon check in the clerk seemed to have an issue with our reservation. She asked me when and how we made the reservation and I waited for several minutes while she searched. I never got a good explanation as to why there was a problem. Walked into our room to find crumbs of some sort all over the desk. Hallway and room smelled a little musty. It was late and our son had early morning weigh in for SC State Wrestling Championships so we decided to suck it up and stay. The next morning awoke to the smell of marijuana in the hallway. Breakfast was just OK. Upon returning for the evening we found our door had been left open by housekeeping as well as later that our room key cards did not work. Went to front desk to inquire and was told we had to have them reset each day (strange because we had a two night reservation). All in all it was a below average experience and I wouldn’t choose this hotel again.

Family_with_children

2/10

Poor

17 Feb 2026

Jeanne

I did not feel safe at this location.

Self

10/10

Exceptional

17 Feb 2026

Andrea

Room was spotless, Staff upon checking in was great. Hotel seemed a bit old we probably needs remodeling at some point. We were there for a quick night on our way to Florida. It was perfect for what we needed.

Partner

4/10

Poor

15 Feb 2026

jerry

Staff was excellent very help full ,
Room was poor who ever check rooms for repair are doing a bad job .
Arriving we had tu switch rooms refrigerator wasn’t working. I have water inside. .
Was giving a different room .
Chair and table of Computer Desk what’s disgusting couldn’t even sit on the chair.
Bathroom door had rust and peeling.
The iron had like a glue on it messed up my wife’s shirt . Then we had to leave the next day they had no heat.

Partner

10/10

Exceptional

15 Feb 2026

Shavon

.

10/10

Exceptional

15 Feb 2026

Lokesh

Good

10/10

Exceptional

13 Feb 2026

Linda

ye

8/10

Excellent

09 Feb 2026

William

Yes

2/10

Poor

08 Feb 2026

STEVEN

management decision: bathtub drain plug modified so can't draw a bath. Which was a moot point because there was NO HOT WATER!

10/10

Exceptional

07 Feb 2026

Donna

Great breakfast, friendly staff.

Leisure

2/10

Poor

05 Feb 2026

Nitza

Bed bugs and dead roaches and liquor bottles in the room nasty as hell! Call the health department

2/10

Poor

05 Feb 2026

Christopher

The front desk concierge treated me like he was a prison guard . It became frigidly cold overnight and there was only lukewarm hot water, so I couldn't take a shower. Very unpleasant and disappointing experience. C minus on my grade scale.I would never go back.

6/10

Pleasant

04 Feb 2026

Josiah

The have doors to separate rooms and they are paper thin you can hear everything. That was the worst part about the hotel

Business

10/10

Exceptional

01 Feb 2026

Jack

all of the above

Leisure Family

4/10

Poor

01 Feb 2026

Kevin

Rooms are outdated needs a serious overhaul

Business

4/10

Poor

31 Jan 2026

James

No hot water. This is unacceptable. I realized that maintenance problems occur however, when it occurs in the whole hotel, I think it’s unreasonable for the hotel guest to get a cold shower without some sort of compensation.

6/10

Pleasant

30 Jan 2026

Sandi

Everything was good except no hot water in room

10/10

Exceptional

30 Jan 2026

Laura

Greeted by friendly and knowledgeable desk staff. Room was spacious, quiet and clean. Beds comfortable and breakfast well stocked, offering many choices.

Partner

8/10

Excellent

29 Jan 2026

Karen

The staff was very friendly and the room clean and convenient.

Business_and_leisure Pet