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Aloft Florence

Florence - SC · United States

820 Woody Jones BoulevardView location

8.4/10Excellent395 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft Florence

Enjoy a stay at the Aloft Florence, conveniently located within a 5-minute walk of the Florence Civic Center and Florence Veterans Park. This hotel offers an indoor pool, 24-hour fitness center, and on-site dining at the WXYZ Bar and a coffee shop/cafe.

Each of the 83 guestrooms features a Smart TV, complimentary Wi-Fi, and a private bathroom with a rainfall showerhead. For added convenience, desks, separate sitting areas, and free local calls are also provided. The hotel is 11. 3 miles from Darlington Raceway and 0. 8 miles from Magnolia Mall.

Read more about this hotelShow less

With a stay at Aloft by Marriott Florence in Florence, you'll be within a 5-minute walk of Florence Civic Center and Regal Swamp Fox. This hotel is 0.3 mi (0.4 km) from Florence Veterans Park and 0.8 mi (1.3 km) from Magnolia Mall.

Stay in one of 83 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Destination fee: USD 5.95 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • 24-hour pool access
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Fee for to-go breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 15.00 for children
    • Self parking fee: USD 3.95 per night
    • Pet fee: USD 35 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Florence Civic Center 0.2 km / 0.2 mi
Regal Swamp Fox 0.3 km / 0.2 mi
Florence Veterans Park 0.5 km / 0.3 mi
Magnolia Mall 1.1 km / 0.7 mi
Tilt Studio 1.2 km / 0.7 mi
Florence Rail Trail 3.3 km / 2.1 mi
War Between the States Museum 6.3 km / 3.9 mi
South Park 6.6 km / 4.1 mi
Dr. Eddie Floyd Tennis Center 6.9 km / 4.3 mi
Timrod Park 7.4 km / 4.6 mi
CarolinaBank Field 7.4 km / 4.6 mi
Florence County Museum 7.6 km / 4.7 mi
FMU Performing Arts Center 7.6 km / 4.7 mi
Pee Dee Mental Health Center 7.7 km / 4.8 mi
Mcleod Regional Medical Center 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 83
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Lift access
  • Banquet hall
  • Meeting room
Show 6 more facilities & services
  • Business centre
  • Game room
  • Breakfast
  • Picnic
  • Minimum check-in age: 21
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Aloft Florence

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Aloft Florence

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen BedsSTU.H6-2Q

    Photos are not available for this room type.

    Aloft Florence

    STUDIO Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Aloft Florence

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Aloft Florence

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Aloft Florence

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Aloft Florence

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Aloft Florence

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Aloft Florence

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Aloft Florence

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Aloft Florence

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Aloft Florence

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Aloft Florence

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Aloft Florence

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Toiletries
    • Individually adjustable heating
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Housekeeping
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1

    Photos are not available for this room type.

    Aloft Florence

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft Florence

8.4
Excellent
395 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
02 Aug 2026
Samuel
Staff was friendly. Helpful. And got us in quickly. What I didn’t like was the smell of marijuana and loud music emanating from the floor we were on. My children didn’t have to smell it or deal with the loud noise.
8/10
Excellent
01 Aug 2026
Ian Neil
Cleanliness is not quite thoroughly done. Saw hair around the bathroom, shower and water supply are weak, smells damp, noticed a stain on bedsheet, no brand new toilet paper (it means they didn’t clean the toilet area since it was not replaced). Otherwise, convenient location and friendly staff.
8/10
Excellent
29 Jul 2026
Jorge
Not bad
6/10
Pleasant
21 Jul 2026
deborah
The food selection we saw terrible if you like to drink the bar/restaurant was fine but it advertised dinner menu and it definitely not a dinner menu . The place that was supposed to be for breakfast or fast food was so small you couldn’t fit three people in it definitely did not match the picture or selection, but there are many great restaurants that deliver to your room !
Partner
10/10
Exceptional
16 Jul 2026
Vanetta
Breakfast consists of muffins or beagles. Not a large choice at the bar. Room was spacious and clean, but you had to walk to the front to use a microwave. Staff was pleasant and helpful. Housekeeping was good. I think hotels that allow pets should keep their rooms on one floor, dog barking one night kept me awoke.
Self
10/10
Exceptional
15 Jul 2026
Yiqun
Very new and clean.
Family
10/10
Exceptional
13 Jul 2026
SARAH
This hotel was amazing. I had a suite and it was very clean and sanitized
Family_with_children
4/10
Poor
11 Jul 2026
Carla
We asked for a crib and were told they would bring it to our room. We ended up going to get it and when we did it didn’t have a mattress so we ended up going out to buy one. One of the chick in staff were so preoccupied she didn’t raise her eyes from her laptop to greet anyone. She asked the lady in front of me if it was her first time there and the lady answered she had been staying there every other week for a year and a half. The staff member continued looking at her laptop and did not make eye contact the whole time she checked the guest in. Not professional at all
Family_with_children
10/10
Exceptional
07 Jul 2026
Kenneth
Always a great experience.
Self
10/10
Exceptional
06 Jul 2026
LaShone
Very clean.
10/10
Exceptional
29 Jun 2026
Shelevy
Clean room and convenient location.
Self
8/10
Excellent
28 Jun 2026
Omar
Nice and clean. Ev chargers were a great bonus.
Check in was delayed around a hour.
Self
8/10
Excellent
27 Jun 2026
Timothy
The property was clean and the room was clean and comfortable.
Self
10/10
Exceptional
25 Jun 2026
LaQuay
It was amazing experience from the check in to check out. In a long distance relationship; I come to Florence frequently, very easily my new favorite hotel when I come to visit my better half. Loved everything
Partner
2/10
Poor
21 Jun 2026
Rodney
This was the worst hotel I have every stayed in. The room was not clean and after several complaints to front desk staff nothing was done. Until I had to go get a broom and vacuum from a house keeper and do it my self. They also left my door open to my room. I would give it zero stars if I could. Please dont book this hotel!
Business
2/10
Poor
20 Jun 2026
Jennifer
Will never stay again...after being told my room was not available upon check in, even though paid through expedia.com weeks before. Then them finding a room for me. Made me feel extremely uncomfortable and unsafe. What type of business are you running?

Shower door didn't close properly so water leaked out on to tile floor.
Family_with_children
10/10
Exceptional
16 Jun 2026
Shytayja
Everything was good
6/10
Pleasant
16 Jun 2026
Kimberly
Room key at check in did not work.
Checked in at 11:30 at night and had to run down to the front desk 3 times to find out why the key wasn’t working…very frustrating
Finally after the 3rd time trying with new sets of keys, I asked the front desk lady to go up and check out the keys..
The door lock was malfunctioning and I had to get another room.
Friends_and_family Family
6/10
Pleasant
14 Jun 2026
Rhonda
We did not have towels in our room when we arrived. Had to ask for them
10/10
Exceptional
12 Jun 2026
Andrzej
Ok
Business
10/10
Exceptional
07 Jun 2026
Richard
The rooms where very clean
Business
2/10
Poor
30 May 2026
James
Never before in my life have I had such a horrible experience at a hotel. Poop in the bed. Just disgusting
10/10
Exceptional
29 May 2026
Susan Elaine
Staff was very nice and helpful. Check in was very smooth, room was excellent, work out gym very nice, has a pool table in the lounge area , bar was accommodating. We didn’t have time for the pool but, it was heated had towels and chairs and a shower. We will be staying here again!
Partner
10/10
Exceptional
29 May 2026
Debra
Enjoyed staying at this Aloft while traveling by car as a stop over. Nice clean area in a hotel section. Staff was very friendly and professional. Common area was artsy and spacious. Room modern and fresh, The decor unique & fun. Beds so comfy! Plenty of space in the room for 3 adults and our pet. They treated our pup to a cool water bowl and frisbee. Outdoor area was clean and beautifully laid out. Would definitely stay here again if the opportunity arose.
Pet
10/10
Exceptional
26 May 2026
Latoya
Stay was very pleasant. Staff was so nice and helpful.
Family_with_children
8/10
Excellent
19 May 2026
Madeline
Great hotel just wish they had continental breakfast
Self
4/10
Poor
16 May 2026
Jennifer
Make a different choice! The place is dirty!
Family
8/10
Excellent
16 May 2026
Laura
Nice lobby and friendly staff
4/10
Poor
10 May 2026
William
Booked a suite and given a standard room, really messed up our stay as we had multiple kids . Bathroom not clean, no extra toilet paper and only started with half a roll. The modern design of this hotel was silly. No place to hang your towels getting out of the shower, very few amenities in the room like extra bars of soap, lotion. Hairs all in bathroom. Only 1 desk clerk. They were nice but not really helpful or over apologetic about not getting us the correct room. Gave us 1k Marriot points but that doesn’t help when you had a planned stay with kids and were really counting on the extra pull out sofa. Will not return.
Friends_and_family Family
10/10
Exceptional
06 May 2026
Yvonne
What an adorable contemporary hotel! The lobby has plenty of room for groups to hang out. A pool table, sofas, large table !
Partner
6/10
Pleasant
06 May 2026
Tiffany
The room hadn’t been properly cleaned. The bathroom had hair in the sink, on the floor and the wash cloth hair still on it stuck in it.
Clearly the floors hadn’t been mopped prior to my arrival.
10/10
Exceptional
29 Apr 2026
Lucas
Great customer service, clean and quiet hotel.
Self
10/10
Exceptional
24 Apr 2026
Martha
This Aloft is always a favorite stop. The hotel is clean, the location is convenient and the staff are always friendly, even at 11:30 pm! Thanks for another great stay.
Partner
8/10
Excellent
20 Apr 2026
Timothy
Not enthusiastic about the breakfast selection, but it's okay.

Great staff.

Design of the bathroom is a bit odd with little space to hang your used towels.
Self
8/10
Excellent
18 Apr 2026
Felicia
Breakfast was pretty slim, only saw coffee and bagels, everything else was for a charge (could be mistaken, but thats how it was laid out).
Evening bar was great! Bartender was super helpful and was even able to get us food orders after the regular restaurants close by closed!
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Christle
I good every thing bout this hotel
Partner
10/10
Exceptional
16 Apr 2026
Lashader
Room was very clean smaller but clean.
Partner
10/10
Exceptional
12 Apr 2026
Willie Mae
We felt very comfortable and safe. Loved the stay
Partner
10/10
Exceptional
12 Apr 2026
Lynne
Yes
Family_with_children
8/10
Excellent
06 Apr 2026
Brenda L
When I was checking out (4/2 at 6am), there was no one at the front desk. There should be an alternative way to leave the key pass. I made sure to call later in the morning to make sure I was checked out.
Self
10/10
Exceptional
05 Apr 2026
Willie Mae
Yes
Partner
10/10
Exceptional
04 Apr 2026
Olivia
It was a great hotel.
Friends_and_family Family
2/10
Poor
03 Apr 2026
tobey
The shades would not close and couldn’t find staff to help.
8/10
Excellent
23 Mar 2026
Terence
Awesome
Partner
6/10
Pleasant
23 Mar 2026
Megan
The front staff did not give us the room that I had paid for to fit all of our family members. Once we alerted them, they changed our room for us. However, the new room had a broken bathroom door.
Friends_and_family Family
4/10
Poor
15 Mar 2026
cheto
Parking is great
Self
10/10
Exceptional
15 Mar 2026
Derrick
Short overnight stay but the property is awesome and reasonably priced!!!
Friends_and_family Friends
4/10
Poor
15 Mar 2026
Natasha
I got there late in the evening and had to get ready for my birthday party. Upon arriving to the room there was no bath mat on the floor. Also the ice bucket was used, filled with water and some kind of plastic packets. I was in a rush so I didn’t contact front desk but it did turn me off a bit on the space.
Self
10/10
Exceptional
10 Mar 2026
Abraham
Loved this hotel! Will definitely be back. Bar and a look table
8/10
Excellent
06 Mar 2026
Henry
Yes, yes,yes! Hotel and staff were very friendly and polite. Hotel was clean and comfortable. All services were very good.
8/10
Excellent
06 Mar 2026
Jermaine
Place was exceptional!! The only problem is the rooms have no microwave, and reall no trash cans except 1 dmall onr but with no trash bag... ither than that it was great!!
Partner
10/10
Exceptional
01 Mar 2026
Takeon
Best place I’ve ever stay staff was great very clean and comfortable
8/10
Excellent
01 Mar 2026
Brian
Room clean staff really nice and helpful.
Friends_and_family Family
2/10
Poor
22 Feb 2026
Thomas
First, the good part is that the beds weee very comfortable. The bad…We were put in a filthy room. Food, trash all over floor. Floor was extremely sticky. We asked to move rooms which they accommodated without issue however employee was not particularly apologetic or concerned about the issue.. Upon checking out, we heard employees talking about not being able to assign rooms because they did not know what rooms were clean and what rooms were occupied. Apparently the previous night staff did not change our room number in the system and it was showing available on their end. I thought this would be a cool new modern hotel but it’s not. Don’t be fooled by the pics on the website. The decor is just cover for a poorly managed, dirty hotel. Walls in bathroom don’t go all the way to tbe floor, zero privacy.
10/10
Exceptional
20 Feb 2026
Kyle
Nice bar and lounging area
Self
10/10
Exceptional
14 Feb 2026
Roshanda
Rooms were clean
Leisure Partner
8/10
Excellent
10 Feb 2026
Joseph
Nice place. Shawanda at reception was extremely nice. Friendly and welcoming. Very kind helping me secure an extra blanket and box of tissues for our room.
Partner
8/10
Excellent
08 Feb 2026
Kaycee
The room was clean, loved the decor in the lobby and also loved that they have a pool table.
Partner
10/10
Exceptional
28 Jan 2026
Defelicio
Room was new, clean and spacious and had a great blue tooth speaker for music. Bathrooms were very clean.
Leisure Family
6/10
Pleasant
18 Jan 2026
Jacqueline
Hotel was nice as was the staff, but the check-in process was very slow and there were some small issues with the room. The tv was not working properly and there was no maintenance staff working at night
Friends_and_family Friends
10/10
Exceptional
05 Jan 2026
Julia
Did not have breakfast
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Deborah
The hotel is new, and I would consider staying there again.
Leisure Self
10/10
Exceptional
03 Jan 2026
Dmitriy
Great clean hotel. A lot better than everything else around. New and clean. Would definitely come back. Service is so-so. I paid for breakfast and they just told me that the chef was not there on the 12/26 so there will be no breakfast. Weren’t really even apologetic about it.
Leisure Family
6/10
Pleasant
01 Jan 2026
Latisha
Staff was nice and welcoming, butttt Management should definitely check behind housekeepers. Bathroom had lots of hair on the floor and around the toilet, there was pink mold in the shower. Overall the room wasn’t cleaned good at all.
Leisure Family
10/10
Exceptional
31 Dec 2025
Rebecca
Everything was great!
4/10
Poor
28 Dec 2025
Autumn
First room I was given the door was open and the bathroom glass door was pulled out of the wall and set against the opposite wall. Went down to get new room assignment. Got in room it was clear it hadn’t been vacuumed. No soap in bathroom. The shower floor had hairs in it.
Leisure Family
6/10
Pleasant
28 Dec 2025
Natalie
Hotel was clean and friendly and modern. The shower dripped onto a metal drain all night, non-stop and loud! There was only 1 towel. No microwave. Had to wait until 2 hours after checking time for rooms to be ready.
Partner
10/10
Exceptional
21 Dec 2025
Donna
Clean room- thankful
for handicap facilities and ground floor location
Self
10/10
Exceptional
19 Dec 2025
Porsha
Very nice!
Self
10/10
Exceptional
19 Dec 2025
Julia
Wonderful gem in the midst of many chain hotels half way from Florida to New York.
Friends_and_family Family
10/10
Exceptional
18 Dec 2025
Cynthia
Awesome stay
10/10
Exceptional
16 Dec 2025
Lakeisha
Great stay
Self
10/10
Exceptional
07 Dec 2025
Tyler
You have to try the apple muffin. It’s so delicious my whole family had to try it.
Leisure Family
10/10
Exceptional
04 Dec 2025
Julie
Everything was perfect, staff included! Very dog friendly!!
Partner
10/10
Exceptional
01 Dec 2025
Kathryn
Room is clean and lovely. Brand new property, very nice. However the gym, while new was not clean, was disorganized and was out of towels and disinfecting wipes.
Leisure Friends
10/10
Exceptional
29 Nov 2025
Jennifer
Clean room and friendly staff.
Partner
10/10
Exceptional
24 Nov 2025
shamari
Enjoyed my stay! I will return..they are so sweet, clean and quiet.
Business Family_with_children
10/10
Exceptional
21 Nov 2025
Jennifer
Awesome hotel! The staff was great and the room was beautiful
Friends_and_family Family
10/10
Exceptional
19 Nov 2025
andrea
Wonderful
Self
10/10
Exceptional
18 Nov 2025
david t
The staff is amazing, very helpful, going above and beyond to return the prescription glasses I left behind having fallen under the bed. Ask for a room not facing the parking lot due to extremely bright lighting that creeps in around the edges of the very thick blackout curtains, but boy did it make the hotel easy to find on a very dark, windy and rainy night. We will stay here again when driving through on our next road trip.
Leisure
10/10
Exceptional
11 Nov 2025
Lakeisha
Didn’t have breakfast but everything else was great
Self
10/10
Exceptional
10 Nov 2025
Lydia
Last minute reservations very accommodating to us
Leisure Family
10/10
Exceptional
10 Nov 2025
Lakeisha
Very nice place to get away
Self
2/10
Poor
10 Nov 2025
Matthew
They cancelled our reaer
Partner
8/10
Excellent
09 Nov 2025
Joanne
good stay
10/10
Exceptional
05 Nov 2025
Loraine
just need more luggage carts
Self
8/10
Excellent
01 Nov 2025
Louis
Great staff very clean room overall nice place hallways were a little dark for me should have a little more lighting but definitely will stay again
Leisure
10/10
Exceptional
29 Oct 2025
Donna
The hotel is clean, the staff was helpful and friendly, and it was quiet.
2/10
Poor
26 Oct 2025
Sherika

Frequent flyer who had a terrible experience

The room had dirty covers and pillow cases on them. Went downstairs no one was at the desk to change them. Had to sleep on the bare bed
Self
4/10
Poor
25 Oct 2025
Vincent
Cleanliness
10/10
Exceptional
24 Oct 2025
Kenneth
Iike it
Business Family
10/10
Exceptional
21 Oct 2025
Quayla
they were great!
10/10
Exceptional
19 Oct 2025
Barbara
Andrea at the front desk was awesome. Welcoming snd helpful
10/10
Exceptional
19 Oct 2025
Dylann
The staff was very friendly. We went to the pool for a bit and that was enjoyable. Our room was nice and comfortable.
Leisure Family
10/10
Exceptional
18 Oct 2025
Julianne
Excellent property with outstanding staff
Partner
10/10
Exceptional
16 Oct 2025
Kevin
👍
Family
10/10
Exceptional
16 Oct 2025
Julia
The staff at this site are the most pleasant and helpful of any of the Alofts I have stayed in.
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
La'dymond
The hotel was nice, staff were inviting and helpful. Room could’ve been a little cleaner but nothing too bad. I would definitely stay again!!
Partner
10/10
Exceptional
12 Oct 2025
Carl
We (92-year-old Brother and his daughter along with my wife and I) had a wonderful stay. Staff was great and the room was clean other than the floors were slightly dirty. Particularly in the bathroom. We miss the breakfast since this hotel did not provide a complimentary breakfast or a fee breakfast. But we would stay again. Again, the staff were extremely nice and friendly. Thank You!!!
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Carla
I have to say this was the best hotel I ever stayed in‼️ the staff wonderful all of them they go above and beyond ‼️

Location & surroundings

Aloft Florence
820 Woody Jones Boulevard, Florence, United States

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Aloft Florence

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