Florence Inn And Suites

United States , Florence - SC
Florence, 3821 Bancroft Road
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Kathryn

Easy close secure

10/10

Exceptional

22 Feb 2026

Tanoya

Room was super clean, hotel seems newly renovated and super close to the highway

Self

10/10

Exceptional

09 Jan 2026

Thomas

Parking was good

Business_and_leisure Partner

10/10

Exceptional

29 Dec 2025

Gary

Nice room a little dated but what A VALUE

Leisure Self

10/10

Exceptional

20 Nov 2025

Attila

The staff was very nice and helpful.

Business_and_leisure Self

10/10

Exceptional

03 Nov 2025

Kermitra

Rhe

The room was very clean no smell clean white sheets and towels no roaches no gaps in doors heat worked hot water was HOT . STAFF WERE FRIENDLY 1 thjng i use a cane to walk and in order for me to get a room downstairs I had to upgrade . If i was in a wheelchair would' I have to still

Climb the stars that wax the only problem i had eberything was lovely

Thw roo.a

10/10

Exceptional

26 Sep 2025

Benjamin

Clean

10/10

Exceptional

26 Sep 2025

Benjamin

Clean and acceptable

6/10

Pleasant

06 Sep 2025

Clint

The room was clean but could use a remodel. Paint missing, spots on counters and bathtub. Purchased through Orbitz at listed price but at check-in was asked how I got it so cheap with comment that they were losing money. I partly chose this motel due to stated 2pm check-in time. I was told check-in was 3:00 but they did let me in at 2:30.

Leisure Self

10/10

Exceptional

01 Sep 2025

Susie

We had a good experience here. Staff very helpful

Leisure Partner

2/10

Poor

11 Aug 2025

Franklin

STAY AWAY!

The owner/manager tried the bait and switch on me, even though I had stayed there MULTIPLE times before and he remembered me. Told me that the room I had rented through Hotels.com was no longer available and that they needed to update their reservation system. Then he proceeded to show me a room that was $15 a night more and tried to get me to take it. When I flat out refused to do it, he magically came up with a room that was the same as the one I’ve reserved, although I had to wait for it to be cleaned. Additionally, even though I requested non-smoking and first floor, I got second floor and a room that smelled like a poker game had just finished. This is very disappointing to me, I’ve stayed in this property multiple times before and the day was not bad but this man just lost all of my business for now in the future and I will tell everyone I can to stay away from this place

Business

2/10

Poor

14 Jul 2025

Brandon

Awful experience!!

Leisure Family_with_children

2/10

Poor

09 Jul 2025

Brittany

Run! People hang around at night! The bed smelt like old bodies terrible odor the bathroom was very clean. The room was missing so much had nothing to hang your stuff up no
Coffee no nothing just a room lol anyways I decided we needed 2 more nights so I extended my stay I already rechecked in. The front desk woman comes to the room twice saying we did not rebook
I was irritated and had to show her so embarrassing 🙄

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Gavyn

Awesome

6/10

Pleasant

03 Jun 2025

CHERYL

Kinda run down but ok only stayed 1 night

Partner

2/10

Poor

01 Jun 2025

Eric

The place was absolutely nasty. The pictures should tell you everything. Certainly not what was advertised. And when I tried to leave there to go somewhere else I was told I would not get a refund.

Business

2/10

Poor

19 May 2025

Iyeshia

There are better hotels in the area

Leisure Family

8/10

Excellent

28 Apr 2025

Carol

Bed poorly made, but clean. Tub bottom very slippery. Shower curtain dirty at bottom. Poor workmanship on walls, baseboards, ceilings, etc. holes in wall in bathroom. Vents dirty. Wide crack under door. Floor dirty. Parking very convenient and a good night’s sleep. Very quiet!

Leisure Partner

2/10

Poor

26 Apr 2025

Kelly

It was infested with roaches. I stayed 5 minutes and left. End up going with a different Hotel

Leisure Pet

2/10

Poor

20 Apr 2025

Ricky

Cigarette burns all over bed pool was closed . Says no smoking but smelled of weed

Leisure Family_with_children

4/10

Poor

20 Apr 2025

Robert L Duck

No chairs in the room. Shower curtain not secured to the wall. No towel racks. No luggage racks, no closet to hang cloths. Curtain in poor condition snd would not close completely . Bed was very comfortable.

Leisure Partner

2/10

Poor

20 Apr 2025

Shaniqua

Couldn’t stay there bad smell in room , sheets dirty , trash still in the draws , no remote , lamp didn’t work and on top the that the pool was closed. Front desk wasn’t friendly

2/10

Poor

28 Mar 2025

William

This place is not for any one to go!

Business_and_leisure Family

4/10

Poor

08 Mar 2025

William

Trying hard

The front & outside is very nice but the rooms have odors needs touch ups the beds seemed dingy & stained. The bathroom was small and paint from walls shows all over the room the fridge was old rusted the floors are very nice the door were broken the feeling of the rooms overall was like wow they are trying to improve this but yet not attractive

Friends_and_family Family

8/10

Excellent

01 Feb 2025

andre

great service

10/10

Exceptional

19 Jan 2025

Gina

Everything

4/10

Poor

05 Jan 2025

Verified traveler

Wait a year for renovations to finish.

First non-smoking room assignment was to room reeking of cigarettes and AC disassembled on floor. Room not guest ready. Next room was prepared but AC filters and grills were filthy. Arguing from what I thought was out front came from adjacent room with CONNECTING door. Stuffed towel under to fill 1\" gap. Inn's new owner trying to do a lot all at once. Waterfall type faucet on sink but luke warm water in shower. Seemed at least one guest is a tenant. At this price I was a bit concerned about bugs but saw none.
Desk staff was polite and apologized for inconvenience. Good coffee at gas station across the street for grab and go.

Self

6/10

Pleasant

02 Jan 2025

Curtis

It was ok

4/10

Poor

30 Dec 2024

Todd

Very dirty room and smelled like cigarettes.

Leisure Pet

2/10

Poor

30 Dec 2024

Julien

Bugs, Dirty and stinky

One of the worst hotel I went, a lot of dust on the table and floor, the sheets were dirty, the shower was dirty…. Everything was dirty. Bugs on the floor seem like cockroach. The place stink so much. Me and my family had a hard time to sleep. We slept dressed up!

Friends_and_family Family

2/10

Poor

22 Dec 2024

Michaela

Very outdated and dirty. The hotel is under renovation, but not yet ready.

Leisure Partner

2/10

Poor

24 Nov 2024

Michael

Check in timely, shower had soap and ooen shampoo, was filthy. No lite in room used bathroom for lite. Many weekly rentals couldnt sleep on dirty sheets. I guess the shopping cart outside are room was for something. Funny the lobby was spotless

Leisure Partner

4/10

Poor

21 Nov 2024

Stephen

Difficult check in. Room not ready. Nowhere to hang clothes in room.

Leisure Family

6/10

Pleasant

07 Oct 2024

randy

I liked that it was quiet, i didn't like that they only had drink machine and it was very old

Leisure Partner

4/10

Poor

05 Oct 2024

Andrea

BEWARE!! Under a remodel and wrong room info

If you need a quick overnight stay or literally a bed to JUST SLEEP then this will do for 1 night. I booked a room that had a King bed and a pull out Queen sofa bed. It was my fiance’, myself, and 2 young boys (7 and 9). When I checked in I asked if the sheets for the pull out in the room. She informed me that they no longer had those rooms and substituted it with 2 Queens which meant each of us had to sleep with a kid. She said Hotels.com must have not updated. It was an awful nights sleep. The beds were sliding around on the floor if you toss and turn. Now that I type this and start to remember the room and that awful night. Pass on this place and stay at any of the others.

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

Bobby

Very nice

Leisure

10/10

Exceptional

01 Oct 2024

Bobby

Great staff very friendly and the room was very clean!!! No bugs!!!

6/10

Pleasant

30 Jun 2024

Ann

Couldn't turn ac down

Leisure Family

2/10

Poor

18 May 2024

Streeter

There's a 2 inch opening under the door

Leisure Self

4/10

Poor

13 May 2024

Rita

No breakfast and had to wait for clerk at desk to finish his video game before helping us. First room smelled of smoke and we were supposed to have a non smoking room.

Partner

2/10

Poor

02 May 2024

hillary

this was the most nastiest place I’ve ever been. cockroaches ALL through the beds and the room and curtains. we didn’t see them at first until we saw them in the heater and thermostat then we checked the curtain and there’s was a bunch of eggs and big roaches!!! i’ve never ever had to experience this in my life. nasty place needs to be cleaned and condemned seriously. my children and I were terrified and grossed out!! not to mention it took ten minutes for the clerk to come to the darn window to even talk about the situation she was weird and looked like she was into drugs. never ever stay here. i promise you pay the price to double tree they are MUCH better!!!!!!! this place should NOT be running

Business_and_leisure Family_with_children

8/10

Excellent

21 Apr 2024

Espedito

We stayed in a newly renovated room which had the bare minimum amenities, but it was clean. Staff was super friendly.

Leisure Partner

4/10

Poor

23 Feb 2024

Svetlana

Cockroaches!!! Even at check in area

Leisure Pet

10/10

Exceptional

17 Feb 2024

Tracy

It was awesome

Leisure Self

8/10

Excellent

01 Jan 2024

Steven

Good deal for the price and location.

Nicely remodeled room with a nice, new comfortable bed and remodeled bathroom. Big room with standard amenities (microwave, TV, small frigerator, and wifi). Motel is off the beaten path but located right off I-95 with some convenience stores and fast food restaurants and gas stations close by.

Friends_and_family Family

2/10

Poor

10 Oct 2023

HEIDI ANNE

Hotel as advertised is nothing like the real thing. Property is undergoing renovations and is not a place to stay. Perhaps in 6 months it might be habitable.

Pet

6/10

Pleasant

05 Sep 2023

Thomas

Staff was awesome, room drastically needed to be updated with most items replaced.

Leisure Partner

2/10

Poor

05 Sep 2023

Alfred

Not a good experience

Checked in and went to the room. Opened the door to a strong Clorox smell. Beds had 4 very small pillows and the beds and sheets were not very clean. Closed the door and behind the door was what looked like a shotgun shot against the wall and door. There was another hole beside the bed that looked like a shot. We turned around and left the hotel, did not stay.

Friends_and_family Friends

6/10

Pleasant

04 Nov 2022

Hamilton

We chose this property because it is listed as pet friendly. There is no information about the $15 PER PET FEE! There was a sign at the door and the desk about the fee, but no mention of it in the on-line description of the property. The desk person charged us $20 for two cats when I balked. People need to know about the extra fee when searching on-line. I would not have chosen the property had I known about the pet surcharge.

Leisure Partner

4/10

Poor

05 Sep 2022

Gerald

We stayed here on race weekend as it was the only reasonably priced hotel (it’s actually a shabby vintage motel). It’s difficult to believe they pass any inspections if all rooms look like 207 did.
1. Stale smoke odor upon entering.
2. Mini-fridge full of previous guest’s BBQ
3. Bathroom & vanity looked like an entomology lab; various dead bugs & insects on every surface.
4. Bathroom door would not close, broken toilet seat, tub stained w. an array of “earth colors.”
5. Used soap w wrapper in shower; wet towel on floor
6. Missing hairdryer in wall holder; no pot in coffeemaker
7. Walls were streaked with various shades of peach/coral/ salmon paint—like a hastily cleaned up murder scene.
8. Phone book from May, 2013; phone had no dial tone.
9. Carpet was soaking wet 3-4 feet into the room (gap under door; rained day before)

The mattress was comfortable, the TV worked, light fixtures had operable bulbs.
Skip the “breakfast”; enter pool @ your own risk (doubt it meets health standards if all rooms are as decrepit as 207).

Leisure Partner

2/10

Poor

09 Jul 2022

Kara

The rooms are super gross.The couch was visibly stained - looked like something they picked up alongside the road. The room smelled like a 40 yr old ash tray. Burn holes in the cover on the bed and shower curtain. Paint on the shower walls is all peeling off. I slept on top of the sheets because I cant even imagine that place under a black light. I really considered going elsewhere even though we'd already paid. The AC was cold. You should spend the extra $50 and stay an exit to the north.

Leisure Partner

8/10

Excellent

05 May 2022

Ann F

nothing unique,it was clean but the bed had poking springs

Leisure Friends

4/10

Poor

24 Apr 2022

Tamara

The room was old, seemed like nobody stayed in the room for awhile there was spiders, spider webs and roaches. The room needed to be cleaned there was dust on the headboard and appliances.The appliances were rusted and old. Ive stayed here before and the rooms Ive had was not this disappointing.

Leisure Partner

4/10

Poor

18 Apr 2022

Verified traveler

For the price this was disappointing. Close to the highway was our main selection criterion on our way down to Florida. One room wreaked of smoke (and probably weed). The other room also didn’t smell clean and we found a live bug under the pillow and there were burn marks on the cover blankets. We would not stay here again.

Leisure Family_with_children

2/10

Poor

20 Mar 2022

Lewis

Disgusting Room

The room smelled, there were many cigarette burns on the bedding, the shower had mold and hair on the floor. There was a bug crawling on the shower curtain. The entire bathroom was dirty. My had an allergy attack from how much animal hair was in the room.

Friends_and_family Family

6/10

Pleasant

07 Feb 2022

Matthew

Decent room for the price, the fire alarm was disconnected and missing from the room. Bed was okay and was an okay place to get a little rest.

Leisure Family

2/10

Poor

04 Jan 2022

Sumenta

Clean? No. Friendly? Yes.

Smelled of cigarettes, towels weren’t clean, stains on the bedding, errant evidence of drugs (a pill even), and a very clear makeup stain on the blanket where someone’s face must have been pressed into. Otherwise, the staff were friendly, helpful, and ready to help with what they could. Left immediately after the first night.

Friends_and_family Friends

2/10

Poor

03 Jan 2022

Mark

Terrible hotel

Never stay here again. The room was filthy and smelled awful. The shower had no nozzle and it too was filthy. They charged 15 for my small dog while your site said it was 10. No idea why they charged anything since they obviously didn’t use it to clean the room

Partner

6/10

Pleasant

06 Dec 2021

Thomas

Convenience

Business Partner

2/10

Poor

05 Dec 2021

Bianca

Musty odor and smoke smell in non smoking room, very old and dirty shower. Will not come back

Leisure Family

4/10

Poor

07 Nov 2021

Verified traveler

Terrible

This place was beyond dirty. Blankets and comforter had burns holes in them. Cleaning staff smoke right outside the rooms they were \"cleaning\" and in turn the room smelled lf smoke.

Friends_and_family Family

4/10

Poor

15 Oct 2021

Hans

Disappointed

Disappointed looked nice online but noisy neighbors and run down. Burn marks in a non- smoking room including the bed covers. Makes you wonder when they replaced anything in this unit. Skipped taking a shower tub was not clean. I guess you not even get what you pay for

Self

4/10

Poor

06 Oct 2021

Kenneth

Room did feel clean. Everything was very old. Sheets were thin, bed not comfortable. No food places in walking distance or delivery.

Leisure Family

2/10

Poor

02 Oct 2021

Abby

I understand this is a motel, but I shouldn’t experience anything like this when paying $80 for a room. When we walked into the room (which is non smoking) we got a huge whiff of smoke. There were cigarette burns all over the bed and blankets. There were spots and mold all over the curtains and all over the bathroom. It looked like there was mold on the wall, and there were certainly other questionable dried liquids on the wall too. The toilet looked like someone had just thrown up in it. The towels were dirty and also had cigarette burns on them. When we called the front desk about no toilet paper, she told us to go get our own. What? That’s not right. The shower hose for the sprayer was just hanging down. I’m sorry, but this was terrible. I’ve never had an experience like this at any other motel.

Leisure Partner

2/10

Poor

08 Sep 2021

Doug

The room had a bad odor when we went in. The sheets and pillow cases were stained, the commode was not clean and we found patches of hair in the tub. Looked at a 2nd room and it wasn't any better. Ended up getting our money back and finding another place.

Leisure Family

4/10

Poor

07 Sep 2021

Sheila

Not suitable for the price.

Leisure Family

2/10

Poor

16 Jul 2021

Jody

Very dirty. Stay away

They showed us 3 different rooms and each one was so dirty . After the 3 one we said we could not stay. It was VERY dirty. The owner was very embarrassed and said he was short handed.

Business

4/10

Poor

04 Jul 2021

Verified traveler

rooms a bit beat up

Leisure Family

2/10

Poor

26 Jun 2021

Verified traveler

Horrible stay, asked for non smoking and got a smoking room, burn holes in everything. Back side of hotel rented out for drug dealing, and was checked into an occupied room before making a scene

2/10

Poor

03 Jun 2021

Verified traveler

Horrible place. They even ask you to check the room to see if you want to stay with them. They are aware that this is a trash hotel and decent people will not like it. Do not recommend anyone traveling with kids to stay at this here.

Leisure Family_with_children

6/10

Pleasant

01 Jun 2021

Verified traveler

The property looks really nice and the desk clerk was very friendly and helpful. I wasn't very happy with the room cleanliness. There were also inscts/bugs in the room including a couple spiders. The value was pretty good. But i might think twice before staying there again.

Business_and_leisure Partner

8/10

Excellent

27 Apr 2021

Verified traveler

Great Stay

Business_and_leisure Self

4/10

Poor

09 Apr 2021

Verified traveler

Poor condition

4/10

Poor

06 Apr 2021

Erin

Very dirty and outdated

Friends_and_family Family

6/10

Pleasant

01 Apr 2021

Verified traveler

Our expedia reservation was not honored after an 11hr drive. So we had to find other accommodations at midnight in a different town,told to us was that they had no booking reservation for our family.

Friends_and_family Family

8/10

Excellent

26 Mar 2021

Verified traveler

Room was nice and clean. Older place but serves the purpose for a nights sleep in a clean room. Owner was pleasant and concerned f

2/10

Poor

21 Nov 2020

Verified traveler

Manager okay, room not so much

Very worn, rooms not clean. Found cigarette butts and bed bugs under the mattress.

Hotel manager was shocked and refunded our reservation, but be wary

Friends_and_family Family

8/10

Excellent

23 Oct 2020

Rick

Close to I 95. Late check in available but room was a little less than expected..

Leisure Family_with_children

10/10

Exceptional

16 Oct 2020

George

Pleasant Night:

The room was ready and clean when I arrived. Had a pleasant night and would book there again.

Self

2/10

Poor

12 Jul 2020

Dale

Bedding

Bed had unchanged and unclean sheets, with sea.... Had to change rooms

Self

10/10

Exceptional

26 Jun 2020

Shelia

It was very clean and quiet and the staff was very nice only thing i didnt like the pool was closed

Friends_and_family Family_with_children

8/10

Excellent

05 Apr 2020

Verified traveler

The location was great. Need to be desk and chair so can have place for computer.

Self

10/10

Exceptional

27 Mar 2020

Kimberly

Great place to stay

Excellent customer service and comfortable rooms!!!! Love it here!!!!

Partner

2/10

Poor

25 Mar 2020

elliot

This place is just a disaster. Stay away. everything is dirty or broken,

Leisure Family

10/10

Exceptional

23 Mar 2020

Verified traveler

Like the fact its next to waffle house but the staff is rude

Leisure Family

6/10

Pleasant

03 Feb 2020

Verified traveler

Smh

The room was $2 more in half clean they was about try in clean it. I ask for another room gave me a new room but still kept the $2

Partner

6/10

Pleasant

22 Dec 2019

Very close to I95. The mattress needs to be replaced. But for one night it was okay.

Leisure

2/10

Poor

25 Oct 2019

Jamescalvin

Staff is very rude an disrespectful. Drug infested !!!
Staff are racist. Wouldnt stay here if I was paid!!!
Wouldnt recomend a stay here!!!

Business_and_leisure Family

10/10

Exceptional

23 Oct 2019

William

Check in Lady Very Hospitable &Knew Area Well.
Clean Hotel esp. I was having Surgery in A.M.

Friends_and_family Family

6/10

Pleasant

21 Oct 2019

James

Ok place for a one night stop over.

Positive.....inexpensive and staff was friendly. Negative......Old and small rooms. Stains on blanket. Hard bed.

Partner

4/10

Poor

03 Sep 2019

Verified traveler

Room was dirty and smelled. Also the pool, the main reason I booked it since I had kids to entertain, was disgusting and unusable.

Leisure Family_with_children

4/10

Poor

03 Sep 2019

Verified traveler

IT WAS NOT FAR FROM THE TRACK. BUT THE POOL WAS GREEN THE TV WAS CRACKED THE ROOM SMELLED LIKE POT. THERE WERE STAINS IN ONE OF THE SHEETS.

Leisure Family

6/10

Pleasant

02 Sep 2019

Sylvia

The paint bad tub had burn stains and the toilet. The bed spread and sheets had burn holes in them. Spiders was crawling on my grandchild and the cleaning lady half cleaned the room and didn't clean the bathroom in six days

Business_and_leisure Family_with_children

8/10

Excellent

01 Sep 2019

Verified traveler

Pool water was kinda green but other than that no problem

Friends_and_family Family

4/10

Poor

25 Aug 2019

Dennis

Mehhhhh

Out dated , it terrible but I’d skip it.

Business

2/10

Poor

22 Aug 2019

Verified traveler

We had to check out the first night because the room had burn marks on the pillow cases and bed spreads. The door had a large gap at bottom
And as it rained we had to put towels in front of it to stop water from coming in. I had to clean the toilet and shower with bleach that I purchased as there was dried urine and fecal matter on toilet down the side and the shower/tub basin had shampoo and hair in it.

Business Family

6/10

Pleasant

18 Aug 2019

Sebastian

Nice pool but please update your rooms it’s time!!

Clean hotel from outside, pool clean also, clean parking, breakfast needs some new updates like more variety of food and at least some eggs, room needs a big real big time makeover, because of the room condition wouldn’t recommend for family unless you stop to crash at night and you don’t care about the cleanses.

Family

8/10

Excellent

18 Aug 2019

Verified traveler

Do NOT use the Expedia app for directions to the hotel! You'll go 17 minutes in the wrong direction!! Once we found the place, it wasn't bad, for the price. We had 2 rooms and the \"comforters\" on the beds were stained plus had cigarette burns in them. The rest of the sheets were clean, the rooms were clean as well. Breakfast was nothing to write home about, we wound up going elsewhere to eat.

Friends_and_family Family_with_children

8/10

Excellent

06 Aug 2019

Verified traveler

Check in was extremely easy. Very friendly staff. Room was ok, just what you would expect for a 2 star motel.

Leisure Pet

10/10

Exceptional

10 Jul 2019

khai

Good