Name: Rodeway Inn Jackson Northwest
Address: 2239 N Hollywood Drive, Jackson, 38305, US

2/10

Poor

14 Jul 2026

Jose

El baño muy sucio, la bañera parecía que se iba a caer, el piso sucio, la cortina del baño llena de hongo en la parte de abajo, muchas manchas, en fin NO lo recomiendo.

Family_with_children

2/10

Poor

24 Jun 2026

George

When travelling alone I tend to stay in cheap places, that I would not bring a wife or kids to. It was pretty cheap, but quality was too poor for even me. I can't remember a worse motel than this. Now the bed and toilet/ shower were clean, but those are the only positives. Walls & doors dirty/ nicked-up. Furniture/ furnishings well worn, cracked, outdated. Bathroom floor was a thin rubber mat that was loose, very bizarre. Did not want to touch the floor barefoot, in any part of the unit. Ice machine was not even plugged in, but was able to walk next door to the gas station convenience store & buy a bag for three bucks. Breakfast okay but substandard even for this price. If you ever wanted to stay here for the low rate, I'd arrive early & ask to see a room first prior to staying, rather than booking at 8pm, a half hour before arrival, like I did. Maybe they have some better units.

Self

4/10

Poor

18 Jun 2026

Lloyd

The room, tub and sink were in poor condition and the floor was sticky.
The water in the sink sprayed everywhere because the screen was missing in the faucet.

Family

4/10

Poor

26 May 2026

SERINA

My room floor smelled like dog pee. The covers on top itched me. The floor was coming apart. Everything looked old and instead of fixing it looked like it was patched over without trying to make it look appropriate. The tub/shower looked painted over. The donuts were from a Ms. Debbie bag that were not even snack size. It overall the room looked like some project from a school science project. I wouldn’t recommend staying there whether you are single, married, or with children. Management should be ashamed and embarrassed of their property.

Self

2/10

Poor

20 May 2026

Eariana

Room nasty no good

Family_with_children

2/10

Poor

17 May 2026

Nicole

Roaches!! Don’t go there. I had to sleep in my car. Gross.

Business Partner

4/10

Poor

15 Apr 2026

Melda

The room/bed was extremely dirty. The physical condition of the building was terrible. The staff was wonderful!

Self

2/10

Poor

05 Apr 2026

Deborah

AC struggled to keep the room cool, bathroom tile was mislaid and uneven creating a dangerous hazard, sheets had burn holes and towels had stains. Probably the worst hotel I have ever stayed in.

Self

2/10

Poor

11 Jan 2026

Alicia

It was holes in floor and all kinds of problems sikm drain leaked and couldn't use it

2/10

Poor

10 Jan 2026

Casey

Roches every where

2/10

Poor

21 Dec 2025

Kennedy

I booked a 1 bed room online just to get there and they say those aren’t available and sold out to get put in a run down double bed room , the tv remote didn’t even work and they couldn’t put me in any other room and when I took a shower the tub started filling up with water

Leisure Partner

2/10

Poor

08 Dec 2025

Rhonda

I requested a lower level room as my husband is a faller with many health issues including a recent stroke. The little man at the front desk not only seemed irritated that he had to change from upstairs with no elevator he put us in a room where everywhere you walked the floor bowed. It was quite obvious that the floor was broken as it was cheap laminate and my husband fell on the room from a hole in the floor going to the bathroom at night. Shame on them.

Leisure Family

2/10

Poor

01 Dec 2025

Brian

This is probably the most disgusting hotel I ever stayed at

10/10

Exceptional

29 Nov 2025

Ashley

Nice rooms nice front desk host

Business Family

2/10

Poor

24 Nov 2025

Tamozsheiea

Staff Front desk man is very rude . Poor customer service They don't give you any towels if you stay more than a month.

2/10

Poor

19 Nov 2025

Christie

No breakfast

6/10

Pleasant

13 Nov 2025

Dexter

Didnt have breakfast there.

Business

2/10

Poor

01 Nov 2025

Kaleb

Staff was very disrespectful. Room was disgusting not clean at all. There was piss all over the toilet seat and the bathroom bedding had stains all over!! Very disappointed!

Partner

4/10

Poor

26 Oct 2025

Danny

Floor was popping up and tv didn’t work right

Leisure Partner

2/10

Poor

17 Sep 2025

Jeffrey

This is the worst hotel I've ever stayed at. It was dirty the sheets were dirty the floors made my feet black and the staff was extremely rude The owner gives no care about his customers whatsoever. This place should be condemned

Business Partner

2/10

Poor

18 Jul 2025

Verified traveler

This place is horrible! Stay away

Room is disgusting, carpet smell & dirty. Bathroom is filthy, fridge, microwave need replaced! Roaches, Ants all over, walls, ceiling, everything is terrible

Self

2/10

Poor

09 Jul 2025

Matthew

The key did not work, ever...even after the mgr opened the room door and the mgr re-keyed it.

The bathroom door was off its hinges and delaminated.

I had to reset the TV to get it to work.

There was huge hair ball in the bathtub drain.
There was mold on the shower curtain 6\" up from the tub floor
There was a hole in the tub wall that was spackled

Leisure Self

2/10

Poor

17 Jun 2025

Joy

Ac broken

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Spence

It was nice and comfy beds

6/10

Pleasant

16 Jun 2025

Spence

It was ok

2/10

Poor

10 Jun 2025

John

Pictures do not reflect property. Non smoking room smelt like smoke made my wife sick was only in room for twenty minutes before returning key and leaving. Did not feel safe here

Partner

10/10

Exceptional

09 Jun 2025

Stefanie

Staff was great, checked in and got a great nights sleep. Didn't realize breakfast was put away at 9 - so we missed out on a quick meal before departing on our last leg of the adventure. ): Really wanted to try one of those waffles...

Leisure Family_with_children

2/10

Poor

30 May 2025

Verified traveler

Don’t do it!

Sheets had cigarette burns in it. Fridge wasn’t clean, surfaces were sticky.

Self

4/10

Poor

28 May 2025

Jeannie

We were very disappointed in the condition of room. Could only get one channel in English and other patrons allowed outside door talking and drinking all night

Friends_and_family Family

2/10

Poor

17 May 2025

Juan

We walked in and walked out the room was one of the worse rooms I’ve ever encountered the guy at the lobby was nice that’s the only thing good we weren’t in the room for more than 2 minutes the sheets were broken the beds were peed no one should ever stay in a place like this it was close to midnight they had kids outside and several people smoking weed just not a family place at all Expedia should never be part of something like this is am trying to get my refund since we weren’t able to stat for $20 more you can stay in a safe hotel 5 mins from there please don’t stay here please be careful the only good thing about this place was the lobby guy that even let my husband go to the restroom because the rooms toilet was broken yes broken so even if we would’ve stayed the bathroom didn’t work.

Leisure Family

4/10

Poor

15 Apr 2025

Hank

It is conveniently close to the Interstate Highway.

8/10

Excellent

06 Apr 2025

Trinity Paige

Nice bed and the shower is great except for the noise of the people arguing in the room yelling next to us but everything else is fine

Partner

2/10

Poor

01 Apr 2025

Jaquan

Not a good room to go to

Room was trashing and sheets and towels was dirty asf

Business

4/10

Poor

15 Feb 2025

Rebecca

Bed was comfortable!
Tub/floor uneven, bathroom door needs to be replaced, door to outside did not close tight, when locked it could still be opened, reading lights over the bed had no bulbs, couch was VERY stained! Shabby & rundown room! Was told it was a no smoking room but the tub & toilet seat had cigarette burns! Outside the room was a walkway then grass, the grass was covered with cigarette butts!
Breakfast was scrambled eggs that were burnt, coffee was good but no choice for cream/sugar only powdered creamer & regular sugar. When I checked in, I was asked if I had a dog (chose this place because it said pet friendly) they charged me a $15 fee for the dog! Would not recommend this place

Leisure Pet

2/10

Poor

25 Jan 2025

Liover

It was not at all pleasant and the conditions of the hotel are very deteriorated.

Business

2/10

Poor

01 Jan 2025

Robert

To many negatives

Check in was ok. Room was semi clean. Refrigerator did not work. A/C filter was the dirtiest I've ever seen. Prepare for noisy traffic. Breakfast was mediocre coffee was watered down. After checkout i went back a few hors later because i forgot my wall charger that had two wires connected for my smart watch and phone. It was not there and mysteriously no one had seen it. It had just vanished. They yried to give me a older sryle someone else had left but I told them no thank you and to have a great day. I wont be back because i cant stand a thief or a lier.

Business

2/10

Poor

06 Nov 2024

enoch

There was poop on the toilet, the floor was not vacuumed, the shower wouldn’t drain, (maintenance did come and run a snake to clear it but it made a terrible smell) the sheets were stained, and the was a dog barking outside during the night.

2/10

Poor

31 Oct 2024

Elise

Very dirty!!! I found hair in my bed before I’d even gotten in it and the bathroom wasn’t cleaned:(((

2/10

Poor

28 Oct 2024

Sherry

Bad made non smoking reservations guy argue and say that argue and say that I didn't make a non-smoking reservation one it showed on my phone it was a non-smoking reservation the floor was like walking on a marshmallows it was disgusting I asked to be parked around front for room around front so I can watch my car it was just really really bad dirty I took three towels to mop the floor it was gross and all he did was go in and spray the room to make it smell like it there was none smoking room and it had been smoked in it was bad and then he sits there and lies and says there was a refrigerator in it and there's not a refrigerator I just videoed the room and I'm like where's the refrigerator I'm very I video the room you just came out of the room so where is the refrigerator oh I'll get you a refrigerator but the guy all he wanted to do was argue argue and argue I'm feeling my reservation wasn't correct when my reservation was correct and I showed it to him that wasn't that made him even more matter this manager has a temper it's very very rude and the room was nasty gross and I'm still trying to get over it the smell because I have asthma it was bad

10/10

Exceptional

22 Oct 2024

Destiny

Great property. New renovation . Night manager was very unprofessional

Business_and_leisure Family_with_children

10/10

Exceptional

16 Oct 2024

Nicholas

Everything was very nice rooms very clean service very good check in was very good very friendly people and very helpful

8/10

Excellent

13 Oct 2024

Danielle

It was good for the few hours of sleep

Leisure Partner

8/10

Excellent

01 Oct 2024

Mary

Good- Available supplies
Bad- Sheets were dirty

Business

4/10

Poor

25 Sep 2024

Cherie

The bathroom needs a full reno. Floor was patched not fixed. Bathtub terrible condition. Water good. Black mold on ceiling. Fan not working.

No coffee / tea machine in room.

Floors need to have \"lysol\" or other antibacterial cleaner.

Bed bouncy. Weird setup with mattress.

Lamp shades etc never been cleaned or even dusted.

Leisure Pet

8/10

Excellent

21 Sep 2024

Chad

Great

Business

8/10

Excellent

21 Sep 2024

Verified traveler

The outside of the hotel looks okay. Things have been recently repainted. The neighborhood isn't attractive, but it doesn't seem particularly unsafe. The location is very convenient to both the interstate and the entire rest of the city. The interior of the room was clean but in very poor repair. The bathroom floor looked like it was about to collapse. Light fixtures were loose and damaged. The place is falling apart, but it was clean and repainted.

Self

4/10

Poor

20 Sep 2024

Darryn

Filthy, broken fittings in the bathroom, doors delaminating, leaking toilet, noisy A/C, chewing gum on the floor in the bathroom, mouldy smell, light bulbs blown, cigarette burns on the bath, half painted surfaces. On check in was asked for a credit card deposit to be refunded in the morning. On check out had to wait while the room was checked! Told the deposit refund would take up to a week.. overall atrocious.

Leisure Family

2/10

Poor

17 Sep 2024

white

Roaches

Leisure Pet

4/10

Poor

11 Sep 2024

Jennifer

I stayed one night with my daughter. The location was convenient to Lambuth campus. The bedding was dirty and the pillows non existent but, the actual bed was comfortable. The area around motel seemed sketchy. Front desk staff was super accommodating and friendly.

Leisure Family

2/10

Poor

24 Aug 2024

Desmond

No

8/10

Excellent

21 Aug 2024

Tollis

I finally got a halfway decent room, this time.

4/10

Poor

03 Aug 2024

Tollis

I’

Business Self

10/10

Exceptional

01 Aug 2024

Brad

Great staff, great room, great price and way comfortable bed!

Business Self

2/10

Poor

31 Jul 2024

Amer

Electric not working

2/10

Poor

28 Jul 2024

Darin

Place is extremely run down. Pillows and mattress is disgusting. The rooms are awful! Breakfast is awful as well.

Partner

2/10

Poor

26 Jul 2024

Terrence

Reserved room near pool, it was unavailable. The room I was given had a crack at the bottom of the door which allowed bugs into the room. I lost count of how many I saw crawling on dressers and walls. Do not recommend as a trucker or otherwise.

Self

2/10

Poor

25 Jul 2024

Nireeca

You pay for what you get and this was a cheap hotel very dirty everything falling apart. I am just glad we bought our own sheets blankets pillow cases and disinfect spray. Condoms left behind headboard dirty towel’s left hanging up holes in the floor. One thing I can say is we didn’t see no bugs besides flies.

Business Partner

2/10

Poor

23 Jul 2024

Matthew

American Airlines waited until 12:32 am to cancel my flight I never checked in. Because I didn't prepay, I assumed I wouldn't get charged.

Business Self

10/10

Exceptional

16 Jul 2024

Tyler

Great

2/10

Poor

15 Jul 2024

Jeffery

Nasty.

Business_and_leisure

4/10

Poor

14 Jul 2024

Denielle

The hotel room door had clearly been broken in to. The chain slide lock was half ripped out of the wall. The deadbolt didn’t work. The furniture in the room was broken and the shower leaked all over the floor. The room wreaked of all smoke and sweat. Bright light from front of hotel streamed in through curtains at night. The hotel staff person was unwilling to provide hot water for tea.

Leisure Family_with_children

2/10

Poor

28 Jun 2024

Verified traveler

DO NOT STAY HERE!! cleanliness and safety concerns

After we checked in, we went to our room. The sheets had holes in them. The ceiling was falling apart, and the door was not secure. We went to check out right away. When asking the front desk for a refund, he stated we had to do it through the booking agent. When Hotels.com called the front desk, the front desk person lied and said the room was absolutely fine. DO NOT STAY HERE!! We were not given a refund and had to go spend money somewhere else to stay, where it would be clean and safe.

Partner

2/10

Poor

24 Jun 2024

Arlin

They did not change linens or towels for the entire 3 days I was there. The sheets had holes in them, red stains on one corner that could have been blood stains, generally run down, baseboards coming loose, large gap under the door, table was sticky bathtub drain ran slowly so I was standing in 2 inches of water while showering, floors were dirty, furniture looked like it was retrieved from a dump. I've stayed in better hotels in third world countries.

Business Self

4/10

Poor

23 Jun 2024

Teresa

Dirty, Roaches, spoiled food left in dresser

Leisure Partner

4/10

Poor

18 Jun 2024

Scott

Do skip the complementary breakfast

Business Self

4/10

Poor

16 Jun 2024

Mara

Nice enough property, but my room reeked of cigarette smoke. It triggered a terrible headache that I’m still recovering from.

Leisure Self

6/10

Pleasant

06 Jun 2024

Jerry

The property is old, run down, and in dire need of a total renovation and upgrade. The property is primarily rented by full timers as a residence and even offers long term rates!
I do not recommend this even as a one night stay!!! even though it is a cheap price!

Leisure Family

6/10

Pleasant

04 Jun 2024

Robert

Not a bad stay, its just a very old building and it showed. Could use a hot breakfast and a coffee maker in the room too.

Leisure Pet

8/10

Excellent

18 May 2024

Tara

Affordable

Leisure Partner

10/10

Exceptional

17 May 2024

Lisa

The staff was all nice

Leisure Family

2/10

Poor

28 Apr 2024

Dieter

Non-smoking room had smoke smell.
Bathtub had 15 inch crack where one stands for showering.
Bathroom floor was wobbly, felt unsafe.
No interest from staff to offer different room.

Leisure Partner

2/10

Poor

15 Apr 2024

Richard

a real dump . would not stay againsofa warm , bath rm a mess, hvac barely working rodewY branded hotel being converted to extended stay america

no brand stds meet

Leisure Partner

2/10

Poor

29 Mar 2024

Brittanie

Charges a deposit that they do not disclose prior to check-in or booking and the gentleman at the front desk stated, “Of course we don’t disclose it online or over the phone or we would never have guests.” And then laughed.

Booked and paid more for the single king -smoking but was given a non-smoking double after I pointed out the absurdity of the deposit to ensure no smoking. There was no hot water at all in the sink in the room. The TV was very small with limited channels. Bugs! Broken air conditioner. Telephone in room does not work at all. Wi-Fi barely works and you have to walk or use your cellphone to call the front desk about anything. Changes pricing as they please and do not always honor online bookings if they don’t agree with the pricing. Refuse to refund though.

They ignore and seem to be okay with obvious drug dealing, fighting and prostitution as I was at the desk when someone came to complain and the hotel was rude to the man and anyone else who chimed in to back up his complaints.

Business_and_leisure Friends

2/10

Poor

26 Mar 2024

Silvia

Never again

This room was dirty and the lights flickering and the fridge and toilet wher all night making noises

Partner

10/10

Exceptional

06 Mar 2024

Corinne

This might be the best hotel/motel I have ever stayed at for the price. Fantastic in every way. Comfortable bed, great breakfast, clean room, friendly staff, etc. If your in the area definitely stay here.

Leisure Partner

2/10

Poor

25 Feb 2024

Kacey

Nope

Bathroom floor was falling in. Hotel room smelled horrible of stale cigarette smoke. Wasn’t clean at all. Trash and ashes thrown behind night stand.

Self

10/10

Exceptional

21 Jan 2024

Carl

Staff was friendly and helpful!

Business Self

4/10

Poor

21 Jan 2024

LINDEN P

The facet had no hot water and leaked. The floor was very dirty,there were pennies on the floor from previous renter, the bathroom floor was in dismal condition. Even at a cheap rate this place was terrible

10/10

Exceptional

10 Jan 2024

nycole

Nice

Business_and_leisure

2/10

Poor

03 Nov 2023

Julie

Property needs updated... Broken tub and tub surround, several lights did not work. Room was really dirty... Dust covered everywhere, ice covered freezer covered in filthy brown stuff, window so dirty we could barely see our car, floors left our socks black! DO NOT STAY HERE!

Leisure Partner

8/10

Excellent

30 Oct 2023

Rochelle

Location is good, staff was helpful and accommodating my needs!

6/10

Pleasant

24 Oct 2023

Tracy

Whoever did the remodeling, did a very bad job. Shower curtain Rod ready to come out of the wall. Bathtub was painted over. Flooring was not done properly, with tiles not matching up and gaps in between.

Leisure Partner

8/10

Excellent

21 Oct 2023

Calvin

Ok

8/10

Excellent

11 Oct 2023

Linda S.

The property is obviously older and well-used. However, it was clean and extremely reasonably priced.

Leisure Family

4/10

Poor

17 Sep 2023

Marian

Housekeeping and maintenance are not as they should be. Staff was very helpful but the property left a lot to be desired.

Business Self

2/10

Poor

02 Sep 2023

Robert

Worst motel I’ve ever stayed in. Should’ve left.

Didn’t have the room I reserved. Non-smoking room smelled overwhelmingly of cigarette smoke. Place was filthy. Dead bugs everywhere. Didn’t ever step my bare foot on the floor. Shower was filthy and floor of shower was cracked and leaking. Sheets were full of cigarette burns. Room was incredibly hot. All the buttons were worn off the AC unit so it took 10 minutes for me to turn it on and then it took all night to cool the room down. I will NEVER come back.

Business

2/10

Poor

31 Aug 2023

Jacqueline

Bed bugs, roaches, mold

Business_and_leisure Family

8/10

Excellent

23 Jul 2023

Carlene

The room was spacious! And the bed was comfortable. Breakfast was supposed to be served until 10am, but there was nothing available when I got there at 9am.

Leisure Self

2/10

Poor

20 Jul 2023

Tony

Terrible stay waste of money

Terrible worst hotel i been too. They stole my deposit claiming i stole a towel I do not recommend this hotel. They flithy floor is breaking in nasty staff flies everywhere

2/10

Poor

18 Jun 2023

Jeremy

Avoid!!!

Left without checking in. Place was extremely run-down. Broken down vehicles in parking lot. Strong smell of Marijuana in parking lot. Pool has not seen use in years, was told it was under maintenance. Sketchy looking people hanging around outside and around rooms. Did not feel safe. Garbage everywhere. Pictures on website very misleading. Was denied refund.

Business

2/10

Poor

18 Jun 2023

xiaoming

The room we stayed in was absolutely horrible. Black mold hp the walls, water squished up from between the floor tiles when you stepped on them. We were charged a $30 no-smoking deposit, but when we walked into the room, it reeked of cigarette smoke. The \"continental breakfast\" was literally 1 pack of powdered donuts and old coffee. I mean, you get what you pay for.

Business

2/10

Poor

30 May 2023

Frederick

Need more updates stuff

4/10

Poor

25 May 2023

Lisa

The staff was wonderful but the room was lacking. Only one light in the room worked, there was dirt and hair behind the bathroom door and the mattress wasn’t very comfortable.

Leisure Family

8/10

Excellent

23 May 2023

nancie

Nice stay

I was visiting Jackson Tn so I could go see Zach Rushing and his crew in Henderson Tn. The hotel is a bit rundown BUT They are in middle of a major renovation. My only major issue was the fact the shower had no Cold water. I let them know when I was leaving and they thanked me. I was only there for one night and it was a very clean and comfortable stay.

Self

2/10

Poor

15 May 2023

Chauncy

Had ashes in the room on the counter, and in the drawers when I first got there

Leisure Partner

2/10

Poor

13 May 2023

Jamie

Bugs everywhere

Business Self

8/10

Excellent

10 May 2023

noelle

Nice new bed. Management quickly addressed anyone being loud at night

Self

2/10

Poor

15 Apr 2023

Amanda

After 6 rooms the mattress apparently had bed bugs. There is a serious issue here. Mattresses laying outside all over the property. I wish i could share pictures. NASTY!!! The floor is rotten upstairs and falling into the first floor. The pictures on here must be from 20 years ago. The pool hasnt had water or been cleaned in 10 years. Its nasty. Looks like a place for hour rental for a paid person. Im sick of people the lie! Do not book ever. Stay in your car before this place

Business

2/10

Poor

10 Apr 2023

Christina

The door did not close all the way. There was a gap in the outside door that you could clearly see through to the outside. The area was not safe. I left without staying.

Business Self

6/10

Pleasant

16 Mar 2023

Timothy

Only thing I noticed was that there was occasionally a roach or two. Other than that it was pretty clean.

Partner