Red Roof Inn & Suites Jackson

8/10

Excellent

02 Jun 2026

Gang

NA

Family

8/10

Excellent

02 Jun 2026

Josephine

The room was clean and the room was comfortable. Staff was amazing. Only complaint is I could hear a lot of noise from the hallway

10/10

Exceptional

02 Jun 2026

Rafael

Everything A ok

Family_with_children

2/10

Poor

02 Jun 2026

Suzie

When I got there, I took a shower and I tell you what, when I came out of the shower, I felt dirtier than when I went in. The whole place had a terrible odor to it and it was filthy.

Family

8/10

Excellent

02 Jun 2026

Dawn

Easy location from SeaTAC

Partner

10/10

Exceptional

01 Jun 2026

Oscar Alberto

Everything went fine.

Self

10/10

Exceptional

01 Jun 2026

Vicky

great place to stay, very friendly! shuttle to airport and back which was great. they just need to change number on wall at airport to right number. but she wrote it on paper for us. awesome place

2/10

Poor

01 Jun 2026

Cynthia

Nothing

Family

6/10

Pleasant

01 Jun 2026

Tori

No microwave in the rooms
Rooms smelled bad. But it was a good price and near the airport.

Family_with_children

6/10

Pleasant

31 May 2026

Brianna

Room smelt of cats. Staff was helpful.

Partner

10/10

Exceptional

31 May 2026

Penny

Clean room, great water pressure and hot water. Air conditioning worked great. Only thing was no mini fridge for meds or drinks. On a very busy street but we didn't hear much of the traffic. No smoking signs everywhere but someone was smoking pot and you could smell it in the hall and elevator. Not the hotels faults..Shuttle to the airport was free and quick. Everyone was very helpful!

Family

6/10

Pleasant

31 May 2026

Marcia

This place need to be cleaner, more customer service.

Family

6/10

Pleasant

30 May 2026

Alison

Had issues with shower and toilet in the room. Informed front desk nothing done about it.

Partner

4/10

Poor

30 May 2026

Ethan

Very strong smell of marijuana and we paid for a late check out and was told they would let housekeeping know but they still just walked in on us.

Family

6/10

Pleasant

30 May 2026

Kim

Property served its purpose, room was clean but property showed its wear. Shuttle was available but a bit disorganized. Only saw a Denny's within walking distance. Hallway smelled of marijuana from other guests. Would stay again price is right knowing what to expect.

Self

2/10

Poor

30 May 2026

david

The building was dingy, had a 1980s decor and showed a lot of wear and tear. The carpet in my room had big stains that were not totally removed. The room lighting was very dim and placement of the lights and switches were inconvenient to use. As far as I could tell, there were no amenities. I thought parking was included, but that was an extra $13.50 a night. There are other better options in the airport area. I won’t be going back.

Self

10/10

Exceptional

29 May 2026

Suzanne

Nice nearby neighborhood for a walk. Very close to the airport. Paid parking for airport travel. Nice staff.
The van from the airport back to our car took WAY too long, though. It was late at night and made for a long drive home.

Partner

2/10

Poor

29 May 2026

Amy

It smelled. The floors were so dirty that I didn't want to take off my shoes. I changed hotels because I did not feel safe.

8/10

Excellent

28 May 2026

Clark

Close to SeaTac Airport. Quiet; slept good.
Close to Dennys.
Cool staff!
Repeat client.

Self

2/10

Poor

26 May 2026

Keith

This must have been a smoking hotel in its history. The smell was disgusting. The carpet was thread bare and filthy. We had to wear our socks in the shower for fear of what may be in it. I would not recommend this hotel to anyone.

Partner

8/10

Excellent

26 May 2026

Miguel

Pros: Decent location near SeaTac. Market is within a walking distance which is very convenient. Room seemed clean and organized. Free airport shuttle on site.

Cons: Only one microwave available. Even though it states a no smoking area, the hallway smelled like marijuana. In my opinion, there should be a security officer on site to help reenforce such policies. Also, a male approached me in the lobby and started mumbling a ton of things. He stared and approached me in multiple occasions making me feel uncomfortable. If he would’ve approached my family, it could’ve ended with an unpleasant situation. Again, a security officer should be on site. Nobody should feel unsafe during their stay.

Family_with_children

8/10

Excellent

26 May 2026

Richard

This is a budget hotel but has underground parking. VERY close to the airport and Masterpark car storage for flying. Well maintained and somewhat secure.

Partner

2/10

Poor

26 May 2026

Kim

Don't stay here! There are other better places near the airport. This motel houses homeless people. It allows weed smoking and cigarette smoking throughout the motel. Dogs are everywhere barking and the whole place smells. We heard airplanes all night. The carpet is very dirty and our sheets were dirty and stained. Also stained towels and a filthy mini fridge. We are lucky we didn't get bed BUGS. Don't stay here!!!!

Family

2/10

Poor

25 May 2026

Jack

The rooms had a weird smell to them. The new parking situation is a disaster.

Friends_and_family Family

8/10

Excellent

25 May 2026

Lisa

No

8/10

Excellent

25 May 2026

Marc

Next to light link rail

Partner

10/10

Exceptional

25 May 2026

Randy

Great budget option by seatac airport

Family_with_children

8/10

Excellent

25 May 2026

savitha

Good

10/10

Exceptional

24 May 2026

Kylee

Unfortunately when we were waiting for our room there was no washroom available for use at the lobby hence amenities was low score. Staff were friendly and helpful with answering questions about the area.

Family

8/10

Excellent

23 May 2026

James

Great airport shuttle

6/10

Pleasant

23 May 2026

Mariana

Cheap and close to the airport

Self

6/10

Pleasant

23 May 2026

Regina

There was a family near us who were so stunningly loud! We called the front desk and they did nothing, except to suggest we call the police. Horrible couple of hours until they knocked it off

Other than that, the room was nice

Family

6/10

Pleasant

22 May 2026

Glenn

Carpet was soiled room smelled from cigarette smoke and the parking area smelled like someone was smoking weed.

Friends_and_family Family

4/10

Poor

21 May 2026

Matthew

Honestly they need to do better to enforce their no smoking policy. I was walking through a wall of smoke smell of all different kinds of smoke. I couldn’t even turn the fan on in the bathroom because of the smoke smell that would be in the vent system.

Self

6/10

Pleasant

21 May 2026

Alane

Was an ok stay bed was a little hard. Not a good location if you don’t have transportation not many places to eat at. They do have a free shuttle to the airport

Family

6/10

Pleasant

20 May 2026

maria elma

Room was clean but it looked very worn,especially around the lobby area.
Chairs,benches are old and very worn.
Place can use a make over, it suppose to be smoke free and I could smell the Marijuana stinch in the hallway. The room phone didn't work, so you couldn't communicate with the front desk. The airport shuttle service was dependable.

Partner

6/10

Pleasant

20 May 2026

Aliaksandr

It's ok for one night

6/10

Pleasant

20 May 2026

James

No fridge. No microwave. Overall dumpy place. The toilet ran like crazy. It was clean enough I guess. The staff was friendly, prompt, and responsively. Shuttle service was excellent. Very convenient to the airport. I’d stay again if I had an early flight but I’d look for an alternative in the same price range.

Friends

4/10

Poor

19 May 2026

Janet

To loud, in a bad area felt unsafe and dressed all night would not go. Ack or park my car here again

4/10

Poor

18 May 2026

Pranati

The hotel room was fine, and one guy let us check in early by one hour since we came off from a cruise. However, when I was waiting for our room to get ready, the Indian girl in the front made a huge attitude with me about using the bathroom downstairs! She has no sense of how to be with paying customers!

Family

6/10

Pleasant

17 May 2026

Leonard

Well, getting to your room is limited to two slow moving elevators or stairs, parking was never a problem except they charge folks who are staying there $13 a night. The lot is controlled by a gate that I could never get to work right. The room itself while to fancy was clean but could have used an additional blanket instead of having the heater going. I didn't get any maid service after the first night (I stayed two) but I don't make a mess and didn't need it. Nothing to do there, its a here I am and there I go type place.

Self

10/10

Exceptional

17 May 2026

Roderick

Yes. I rode the shuttle bus and it was nice and clean

Self

8/10

Excellent

16 May 2026

Laurie

The bed, pillows and linens are very comfortable, and shuttle was quick to pick up at airport. It’s ok that carpets are worn, etc.

4/10

Poor

16 May 2026

Laurie

The staff was not overly friendly. The hotel had minimal amenities. It is very noisy. The bed was comfortable. It appears there are long term renters staying at the hotel. We were woken up at 5am due to people yelling and cussing in the room next to us. I called the front desk but the commotion continued for an hour and half.
You also have to pay to park. There are no other options to park near the hotel.

Friends

8/10

Excellent

16 May 2026

andrea

The room was nice, clean, but the property itself smelled strongly of cigarettes. The staff was helpful, but to get a shuttle from the airport was a challenge because I didn’t get clear directions on where I was supposed to meet the shuttle.

Partner

4/10

Poor

15 May 2026

Glenn

They checked us into a room that was already occupied by someone else. Opened the door & there were his suitcases & clothes all over the room. Quickly left & got another room but was offered no explanation or compensation for their handling of the problem....

Family

4/10

Poor

14 May 2026

Mary Ellen

Listed as offering bk, did well to get coffee in the lobbie.

Partner

6/10

Pleasant

14 May 2026

Shelli

Helpful staff.
Older hotel. Carpet in the room was stained and looked dirty.
Bed was comfortable, Clean linens, clean bathroom.

Family

4/10

Poor

13 May 2026

Daniel

Air conditioner didn’t work and the room was very stuffy. Room was dated and had stained carpet. Hot water barely worked in the shower and the toilet barely flushed.

Self

10/10

Exceptional

13 May 2026

Emanuel

pillows were flat

Partner

10/10

Exceptional

13 May 2026

Ruoning

The room was quite spacious, clean, and comfortable. It did not come with a fridge or microwave, but the hotel offers a free airport shuttle every half hour, which was very convenient. The staff were also really nice and helpful, and the air conditioning worked well. Luggage carts are available if you have a lot of bags. The hotel is right next to the airport only about a five minute drive away. Overall it was a comfortable and convenient stay.

Family

2/10

Poor

13 May 2026

Kathleen

This has been my go to Hotel whenever I was traveling. It’s very close to the airport. However, after 10 years of using this hotel, I wouldn’t recommend it. They have new ownership! The carpet was terrible. It needs a new one. There was no Kleenex in the room nor water the free coffee, tea or water was out in the station was a mess, but the worst was the hour and 15 minutes it took to pick us up. There’s no more than eight minutes away from the airport we called. They said they would be there in five minutes. We called. We saw the van they didn’t stop. Somebody yelled at them down the way. They finally stopped and said they were full. OK they would be right back. That was another 30 minutes. When we got to the check-in, they were fielding calls from others that were stranded at the airport with we will be there in a few minutes. So I don’t mind staying at the low budget hotel the night before I leave on an international flight. But there comes a point when it’s no longer a good decision because you’re loyal. Their budget cuts from staff to Kleenex and water make it less than a budget stay. There was yelling in the hallways with explosives that made me fearful to exit my room. game over.!

Partner

6/10

Pleasant

13 May 2026

Catherine

Personnel rare et peu aimable. Ambiance froide et impersonnelle. Chambre grande, literie correcte. Ne donne pas envie d’y revenir

Partner

4/10

Poor

12 May 2026

Helena

Smelled of strong weed in the hall, room had a bad smell as well, bathtub was plugged up. The only good thing was soap included and towels and ok beds

2/10

Poor

12 May 2026

Baileigh

the whole hotel reeked like cigarettes, out sheets had hair in them and the room smelled like smoke.

Partner

6/10

Pleasant

12 May 2026

Laurie

No USB port for charging! Bring my own charging block, really?

6/10

Pleasant

12 May 2026

Bridget

Staff was awesome. Room was tired, but clean. You have to pay for parking, not included in the room rate. Toilet was too low to the ground. Not company owned, it’s owned by a private person. Had to get the front desk to let me out of the parking lot, parking receipt wouldn’t scan. Would not stay there again.

Self

4/10

Poor

11 May 2026

Donna

In spite of numerous signs posted throughout the hotel, including on the front desk itself, on the walls and on what seemed to be every room door something to the effect that this hotel is 100% smoke free, that is NOT what we saw. Around the corner from the front desk as we made our way to the elevator, vapor from someone's vaping device was clearly evident. The elevator stank of pot as did the hallway on the second floor. In addition, the noise that carried into our room on the second floor from the room above ours, kept us awake with pacing footsteps that sounded like someone was crushing grapes by stamping, as well as the terribly creaky ceiling. Other than that, the place was decently cleaned, the bedding too, front desk staff were kind, and the price was cheap. Would choose somewhere else next time.

Partner

4/10

Poor

11 May 2026

Laurie

The front desk staff were not overly friendly. The housecleaning staff were very nice.
The location alone is very loud due to traffic. It appears some guests are long term renters. We were woken up at 5am by the people in the room next to us screaming and cussing at each other for well over an hour. We called the front desk but not sure how it was resolved. It said no smoking…people were definitely smoking. Positive - the bed was as comfy. We will stay here again.

Partner

10/10

Exceptional

11 May 2026

Catherine

Clean very quiet spacious room. Lovely clean shower. Excellent timely shuttle service from and to airport at irregular hours. No continental breakfast was only bummer

Self

8/10

Excellent

11 May 2026

Makenzi

It wasn’t bad, just felt older and they don’t give you very much soap.

Family

4/10

Poor

10 May 2026

Jessica

The front desk was very rude . No coffee or water:/

Partner

8/10

Excellent

09 May 2026

Dave

Super close to the airport.....

Partner

10/10

Exceptional

09 May 2026

Ken

Good price - clean room - plenty of hot water! - quiet

Family

10/10

Exceptional

09 May 2026

Kristiina

Nice stay in an older hotel by the airport. Best was the 24-hr shuttle to catch a very early flight, many hotels do not offer that.

Partner

10/10

Exceptional

08 May 2026

Olisser

Clean room

Self

8/10

Excellent

08 May 2026

Suzanne

Room was clean and staff was very helpful and friendly.

Self

10/10

Exceptional

06 May 2026

Ronnilyn

Amazing friendly environment

4/10

Poor

04 May 2026

Danny

We liked the size of the rooms and that they were pretty clean...

What we did not like...first arrived told check in was 3 p.m. no exceptions only to return later and people were being booked even before 3 p.m.

When we returned two quest (man and woman) were having a heated argument at the reception desk...not a lot was being said nor done to break up the argument...

No food nor refreshments available...had to order a pizza...bought refreshments at the food market located next door...

We had an early morning flight and retired early only to listen to the quest above us doing god knows what...and making a lot of noise until about 11:00 p.m....

Took the free hotel airport shuttle in the morning at 6:45 a.m....shuttle took us to the airport but dropped all of us at gate 4...we had to go to gate 1 which was a considerable distance away...

All in all a very poor stay...Red Roof will not be our stay ever again...

Partner

10/10

Exceptional

04 May 2026

josephina

Shuttle service is quick which i used for airport-hotel. Hotel rates in Seattle are very high due to cruise seasons, so I'm glad to be able to find Red Roof for my 2 nights stay. Hotel room is clean and spacious, got everything needed for the trip. There's a restaurant within 2 minutes walk that opens til 2:30am, and reopens at 6:30am. 2 gas station convenient stores next door.

Self

10/10

Exceptional

04 May 2026

Teluk

Staffs are friendly and very helpful to give informations, also good services. Airport shuttle pick up from airport and sending to airport were very good.

Family

8/10

Excellent

04 May 2026

David

Hotel was conveniently located and the room was nice. However next time I’ll make sure to ask for a non handicap room as the bathroom was set up for wheel chairs and there was no counter for putting toiletries on. I think even someone in a wheelchair would like to have some sort of small counter for putting stuff on instead of the very small stand sink with only a soap shelf on it to put things on. Otherwise was a very nice stay.

Self

10/10

Exceptional

03 May 2026

Christopher

The Red Roof Inn at Seattle Airport was awesome. Our room was very clean, the shower actually drained when showering instead of standing in a foot of water. How many times are you at a hotel and the shower drain can’t keep up. The shuttle to the airport was very convenient.

Partner

8/10

Excellent

02 May 2026

Nancy L.

Nice to have a 24 hour Airport Shuttle. Friendly and Helpful Staff. We had a problem with no air conditioning in our room upon check in. Staff attempted to fix and promptly found us another room.

Family

8/10

Excellent

02 May 2026

Harold

Yes

Self

6/10

Pleasant

01 May 2026

SCARLETT

If you stay at the hotel as a guest you have to pay for parking $18 plus dollars a day because it is also an airport parking place.

10/10

Exceptional

01 May 2026

Denise

Shuttle

10/10

Exceptional

30 Apr 2026

Jason

Brand new mercedes shuttle. nice driver and staff. Shuttle back and forth every thirty minutes

Self

8/10

Excellent

29 Apr 2026

Robert

No fridge or microwave.

Family

4/10

Poor

28 Apr 2026

Michaela

Let's say there is no sound privacy from rooms above and next to you, some sketchy folks

Family

4/10

Poor

28 Apr 2026

Kristy

Very close to the rental car return. You must pay to park. Our room only had 1 towel and didn’t notice until too late so used our own. No refrigerator as promised in room details.

Family

4/10

Poor

28 Apr 2026

Heide

The room was very clean and comfortable, but there were people fighting and slamming doors all night long till nearly 2 in the morning. It was very hard to sleep.

Family

6/10

Pleasant

27 Apr 2026

Amber

Had to pay for parking, no amenities really, our toilet was lopsided, room was old and dingy

Family

10/10

Exceptional

27 Apr 2026

Ferdinand

Room are very clean

Partner

8/10

Excellent

27 Apr 2026

Joseph

Close to airport

Partner

6/10

Pleasant

26 Apr 2026

Morris

Wifi signal was terrible

Self

4/10

Poor

25 Apr 2026

Phong

The room we stayed in had a strong smell, and there was a parking fee.

Partner

8/10

Excellent

24 Apr 2026

Fredy

Room was clean

Self

8/10

Excellent

23 Apr 2026

Debby

Quiet and comfortable

Self

10/10

Exceptional

22 Apr 2026

Cheryl

things were fine except there was hair on the shower wall which was pretty gross

Self

10/10

Exceptional

22 Apr 2026

Dallas

Nice place

Friends

10/10

Exceptional

22 Apr 2026

Christina

Clean nice room close to a main bus stop and fairly close to the 1 and 2 line and airport

Self

10/10

Exceptional

22 Apr 2026

Tammerilla

good room for the price. They do charge for parking.

Self

6/10

Pleasant

21 Apr 2026

Danielle

Clean room.

Self

10/10

Exceptional

21 Apr 2026

Ferdinand

room ia decent good staff ac good stays overnight

Self

4/10

Poor

19 Apr 2026

Michelle

There is no fridge or microwave in the rooms, no shelf counter in bathroom for your travel kit/toothbrush. Clean,
Prob wouldnt stay there again.

10/10

Exceptional

19 Apr 2026

Joseph

Great hotel right by the airport

Friends_and_family Friends

10/10

Exceptional

19 Apr 2026

Scott Allen

The heating and air conditioning worked well. You had to pay to park your car but it was safe. They allowed us to check in 30 minutes an early which we appreciated so much after flying all day. They could use a continental breakfast or something to give them a leg up on the competition.

8/10

Excellent

19 Apr 2026

David

Nice, clean room. Only negative was the noise from the hallway (especially what sounded like a drunk arguing in the hallway at about midnight). I would stay here again, as it is very convenient to the airport.

Self

6/10

Pleasant

18 Apr 2026

Danny

Airport shuttle is on time

Partner