Name: Hawthorn Extended Stay by Wyndham Jackson
Address: 2370 N Highland, Jackson, 38305, US

4/10

Poor

15 Jun 2026

Kelly

It was ok

Partner

10/10

Exceptional

12 May 2026

Nicole

breakfast was fire, location was perfect, rooms were very clean, I dig the floor plans

Business Partner

10/10

Exceptional

26 Apr 2026

Nicole

Love the room set up

Business Partner

8/10

Excellent

27 Mar 2026

DeMarcus

Loved the room. Extended stay NEEDS kitchen ware. This is a must for extended stay hotels. Also, regular rooms NEEDS microwave and mini fridge. Staff was great, They can only do so much to assist customers. Management should reach out to owners more concerning customers request for having the basics that a hotel by Wyndham offers. I would love to stay again, but i will need to be prepared with utensils and kitchen ware. Breakfast sausage has a weird after taste. Other than that, all good this round.

Self

2/10

Poor

20 Mar 2026

William

As a disabled veteran, I was charged for my service animal. It’s strange because I traveled to Jackson and stayed at this hotel for the last 2 months for work and was never charged before. If you have a service animal, I would not stay here. It’s a shame that they will be losing out on 3 more months of my business.

6/10

Pleasant

05 Mar 2026

LAUREN

The rooms are not clean the floors have not ever been mopped from what I can and hear since your shoes stick to them, none of the counters were wiped you could see the stains from the previous reservation

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Kameisha

Room was clean the staff was very nice and I loved the bathroom.

Partner

10/10

Exceptional

14 Feb 2026

Candace

Room was excellent

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Nizamiddin

Great clean room

Business Self

10/10

Exceptional

18 Jan 2026

Brittany

Yes I enjoyed myself and room was perfect

10/10

Exceptional

09 Jan 2026

Kelly

New,clean, quiet, reasonable price

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Curtis

Very clean room and Great bed.

Business Self

10/10

Exceptional

30 Nov 2025

Charles

Very clean and comfortable room

2/10

Poor

23 Sep 2024

Kimberly

This was not a quality LaQuinta hotel! Drove in and turned right back out. Lots of homeless hanging outside, broken down car, and tractor trailers. Did not feel safe and refused to stay!

Leisure Family

2/10

Poor

19 Sep 2024

Scott

Everywhere is dirty , dirty and dirty , not comfortable

Business

4/10

Poor

15 Sep 2024

Michael

Renovations were taking place. No pool, no fitness center, no ice, poor breakfast. There should have been a warning about these renovations taking place. Very unprofessional.

Partner

10/10

Exceptional

29 Aug 2024

Faye

Because of remodeling the outside area was scary…. But the inside was clean and quiet and the staff was super friendly

Leisure Pet

2/10

Poor

26 Aug 2024

David

This place should be torn down. Crates in the lobby longer than the girl has worked there. Hallway carpets were worn and filthy. No covers on the beds other than sheets, cockroaches in the bath tub. We refused to stay there. Worst hotel I have ever walked into!!

Partner

2/10

Poor

19 Aug 2024

William

Not pleased

The appearance of the property was disgusting. The front desk apologised for it being a mess, but it didn’t measure up to the standards of the LaQuinta properties I have stayed in the past.

Partner

2/10

Poor

13 Aug 2024

Ray

Do not recommend, very dirty rooms falling apart and no value for breakfast

Leisure

2/10

Poor

09 Aug 2024

connie

Semi canisters all over the place. Hard to park. Due to construction floors were filthy. I had to lay down towels to walk on the floors.
Grass was overgrown by the pool and it was not working. Ice machine was not working. Breakfast cereal was stale. No eggs like advertised, just microwavable, sausage patties.
Stale water in the refrigerator.
I have a service dog.They charged me twenty five dollars for her, and my dog iscleaner than that floor was
Breakfast says they have eggs and it was excellent there was noneThere were Microwavable biscuits bread was awful.
Store bought croissants, cereal was stale. Water was stale sitting in the. Refrigerator?

Leisure Pet

6/10

Pleasant

05 Aug 2024

Mark

This place was not clean and not much was offered for breakfast. The staff at the reception was very nice and helpful.

Business Family_with_children

2/10

Poor

04 Aug 2024

Jared

Nightmare stay

We did not find out that the hotel was under construction until we arrived. The photos for this property had to be of another location. It had a horrible odor throughout the building.

Partner

2/10

Poor

20 Jul 2024

Norm

When I booked, I was not informed that this property was under renovation. I think that the \"renovation\" condition was an understatement. No guest should have been accepted until at least the common areas were up to LaQuinta standards. It is clear that this hotel had been previously trashed and certainly not ready for guests. Dirty old hallway carpets with many stains, doors and door jambs needing paint, ceilings with plaster falling down, etc., were some things I experienced. There was no working ice machine, breakfast was limited, and the exercise room and other public areas were also off limits to customers.

Leisure Self

2/10

Poor

12 Jul 2024

Lynette

The property needs a lot of work. The carpet in the halls was filthy. The hotel seemed old and run down. It did look like they were either about to remodel or in the middle of remodeling. I wouldn't recommend staying here until it has finished being remodeled.

Self

2/10

Poor

09 Jul 2024

Chris

.

Business Self

2/10

Poor

08 Jul 2024

Ashley

So run down

This has to be the worst of La Quinta Inn's properties. So run down, they said they are renovating, but it needs all new of everything.

Partner

2/10

Poor

05 Jul 2024

Daniel

Very rundown. Hotel is under renovation. The staff did the best they could with what they had to work with. Hotel doesn’t need renovation, it needs a bulldozer. I’m surprised La Quinta allows their name on it.

Partner

4/10

Poor

30 Jun 2024

Troy

The photographs used on Expedia were not accurate as to the actual condition of the facility. Looks like it was from the 70s carpets were old worn and stained. The hallway and the second floor had no air conditioning so the temperature was about 30 to 35° higher than the rest of the facility Do the conditions of the facility I didn’t even stay for breakfast. I got up at 4:30 and hit the road by 5 AM.

Business Pet

6/10

Pleasant

30 Jun 2024

Joe

Under contraction and refurbishing. Still lot of work needed to address cleanness. Breakfast was a 4(1-5 scale). Another pet friendly hotel I booked did not charge a pet fee.

Business_and_leisure Pet

2/10

Poor

18 Jun 2024

Clarence

This place is literally a dump. LaQuinta should be embarrassed to have their name on the front. I’ll never stay at another LaQUinta just out of protest. All the other negative reviews are spot on. Why Hotels.com has this on their list is beyond me. This place should be bulldozed.

Partner

2/10

Poor

18 Jun 2024

MONA

We pulled in the parking lot of this hotel and we immediately chose to cancel the reservation. Tall weeds crowed up all around the front of the building, mattresses standing up in the windows, some windows had plastic taped over them, outside front entrance had tiles falling off, only 3 other cars in the parking lot, swimming pool still had winter cover on it with green stagnate water standing on it with grass and trees growing. Only part of the hotel had rooms that was operational. This looked like a very unsafe place to be. We left. Was also given the runaround when we tried canceling the room.

Leisure Family_with_children

2/10

Poor

07 Apr 2024

Malgorzata

Building is very smelly; carpets are stained and dirty. There is dust, dirty windows curtains, and not working toilet. Feels unsafe and wouldn't recommend staying there.

Business Self

6/10

Pleasant

18 Mar 2024

James

Its fine, wasnt loud, staff was fine, and felt relativley safe. However, if you can stay elsewhere I would. I have never seen a hotel with so many stains on the carpet in the community areas, like the hallways. The room didnt really have any carpet stains, but the bathroom door had a hole in it, large scuff marks all across it, rust in the bathtub, and other clearly old, and at times, unkept things. The breakfast is just so sad:/ I mean I am not expecting much but was still shocked by the option of white bread, jam, waffle, and microwace sauage sandwich. It might sound better than it appeared. Also, none of the lights in the parking lot were on at night, which is not great if you are travling and keeping stuff in your car. Overall the people were fine and doing their jobs. The building itself is below average as is the breakfast (amenities). Not sure I would stay again.

Business Self

2/10

Poor

11 Mar 2024

Pat`

I arrived to be told overbooked!!

Leisure

4/10

Poor

22 Feb 2024

Jacob

Sketch at best

Although the hotel was undergoing a renovation, that was not something I factored in. There was little to no parking, the lot lights were ALL out. The bed was ok at best but there was what appeared to be blood stains on the carpet with stuff just removed from the doors. There were cigarette stains in the shower soap dish.

Self

2/10

Poor

20 Feb 2024

Daniel

DO NOT STAY HERE. This was the worst hotel we have ever stayed in. The brand name is a good one, and is why we chose it, but we did not know how horrible and disgusting this hotel was in person. The pictures online are deceiving.

Leisure Partner

2/10

Poor

10 Feb 2024

Stephen

Worst hotel i’ve ever stayed at

I am retired military, so i have stayed in a lot of hotels (good & bad) all over the world. I select laquinta inn a lot of the time when traveling because they have great rates and good rooms. I booked the hotel online. If it was not so late in the night i would have not stayed there. The most dirty hotel i have ever been in. I assume there is construction going on? Why give me a room then? No ammenities, not even coffee.

Self

2/10

Poor

08 Feb 2024

William

The general appearance of the facility was shabby and in need of extensive renovation. Carpeting throughout was worn and in our room, stained and torn. Shower enclosure was separated from the wall. Ceiling coating was falling off in chunks. What was intolerable were roaches crawling on the wall. We checked out after the second night.

2/10

Poor

26 Jan 2024

Laurence

Original key cards didn’t work. Took them back to desk; attendant reran through machine. Back upstairs; still didn’t work. Elevator door would get stuck when opening only 2 inches. Had to forcefully pull the doors apart to get them to open. Carpets were filthy. Worker working on both rooms on either side of our room until after 9:00 PM.

Leisure Pet

10/10

Exceptional

21 Jan 2024

Brandon

Wonderful place excellent staff

Leisure Partner

2/10

Poor

12 Jan 2024

joshua

This property looked condemned.

Leisure Self

2/10

Poor

01 Jan 2024

Teresa

Nothing to like. Should not be open to the public.
Expedia should not have this listing available to their customers.
I question Expedia’s integrity.

Business_and_leisure Self

2/10

Poor

29 Dec 2023

Andy

Checked out 20 minutes after arriving. Room - and hotel in general - was dirty & smelled of mildew/mold.

Leisure Family

4/10

Poor

21 Dec 2023

Beverly

The rooms were minimally presentable...carpet worn and dirty throughout. Right next to our room door hung plastic sheets blocking off the remainder of the hallway and unfortunately also the closet exit in case of fire.

Staff were sullen and certainly not welcoming

Leisure Family

6/10

Pleasant

21 Dec 2023

Mickie

Convenient stop from Lexington, Ky to Louisiana.

Leisure Pet

2/10

Poor

21 Dec 2023

Susan

Property was being remodeled. Room had not been remodeled. Hole/leak in ceiling above shower leaving dirty tub. Other water damage on ceiling throughout. Staff not helpful. Restroom off lobby was not working/open. Asked for room change but one note available. I may have been only room occupied on the second floor. Expedia should have been notified which rooms were available.

Leisure Pet

2/10

Poor

16 Dec 2023

Shane

Property is remodeling though they don’t tell you before reservation. Though non-smoking hotel, smells like smoke throughout. Property is falling apart. Doesn’t help that during checking in get surrounded by 6 police officers looking for a guy who stole a car. Filthy and disgusting though employees are nice and apologetic

Leisure Pet

2/10

Poor

27 Nov 2023

Eric

The hotel is in very poor conditions, the pictures from the web are not as it is in reality, would not stay there ever again. Carpet very dirty, water leaking, broken drawers and so on

Leisure Family

2/10

Poor

26 Nov 2023

Teryl

Expedia continually rejects my reviews. Maybe if all I say is 'don't'

Leisure Family

2/10

Poor

21 Nov 2023

Stephanie

Terrible experience

Save your time and money. This sub par La Quinta should be disassociated with the Wyndham brand for the worst overall experience I’ve ever endured at a hotel, needless to say a La Quinta

Friends_and_family Family

2/10

Poor

17 Nov 2023

Amitabha

Room phone was not functioning. Reported to the front desk. Nobody took action. The ceiling of the roof had hanging coats. Extremely worn out, old carpets in the room. Awful smell everywhere. Table lamp without lamp. Whole night there was dipping sound in the room. Ceiling had water spot. Overall bad look and feel. I do not recommend this venue for anyone to stay.

Business Partner

2/10

Poor

17 Nov 2023

Melissa

The room we were given was TERRIBLE. Obviously at some point there was water damage as the bathroom floor and tub was \"spongy\" and behind the toilet the wall was black. The tub streamed hot water constantly leaving a green stain and loads of black gunk came out under the bath mat when the shower was turned on.

There was a pervasive musty/mildew smell. The door latch was broken off and there was extensive door damage (scratches from a large dog?) on both the exterior door and bathroom door.

Leisure Pet

2/10

Poor

16 Nov 2023

Cindy

Very dirty and poorly maintained.

Leisure Family

2/10

Poor

15 Nov 2023

Barbara

The LaQuenta in Jackson Tenn was absolutely the worst hotel I have ever stayed in and I will certainly tell all family and Friends NOT to ever reserve a room in Jackson Tenn. The health department should Shutdown that hotel. The hotel is Fifty, enfested with roaches and bugs, unclean rooms, and all carpets are heavily stained and smelled awful.

Friends_and_family Family

2/10

Poor

12 Nov 2023

David

They were remodeling the building. They only had 3 rooms and they were onthe 3rd floor.

4/10

Poor

10 Nov 2023

Prudence

This hotel is under renovation. My room had the nastiest carpet I have ever seen. Paint peeling off the door. The non-slip mat in the tub was half unglued. This room should NOT be rented until renovation is complete. That migh be true of the whole hotel.

Leisure Family

8/10

Excellent

09 Nov 2023

Melissa

I've stayed in a few LaQuinta's over the years and know its not the best hotel chain but this place was terrible. Our room had a musty/mold smell that made my traveling companion's allergies flare. The bathroom was atrocious--boggy floor in tub and around toilet, big crack in the ceiling, tub surround pulling away from the wall, water streaming from tub faucet leaving green stain and when shower turned out black gunk came out from under bath mat. The door latch was broken and doors had damage at waist level. The room should have NEVER been rented out in that condition. Unsafe and possibly toxic.

Leisure Pet

8/10

Excellent

04 Nov 2023

Sharon

Comfortable

It was a decent place to stay for for an overnight rest on a multi day drive. The front staff was very nice and friendly. It's an older hotel in need of upgrades but it was neat and did smell good.I was a little leary of the bathtub as it was rusty and stained but the shower felt good and our microwave did not work. Bed was comfortable and TV worked.

Partner

2/10

Poor

31 Oct 2023

Tricia

Ceiling had cracks and leaks… carpet was dirty… paint chipped and cracked walls. Tv remote wasn’t working. Missing piece to coffee maker. Breakfast was disgusting… cereal but no milk… gravy but no biscuits.. coffee was stale and watered down.. I don’t know what was done to the waffle mix… tasted terrible! Couldn’t wait to get out of there..

Leisure

2/10

Poor

30 Oct 2023

jimmy

This place was nasty. We was there for two night's. Our room wasn't clean when we left for about 5 hour it was the same as we left it. We had to go down and ask for clean towel. Spiders in the bathrooms in corners. It just a nasty place need to be close. I do not recommend for anyone to stay .

Business_and_leisure Family_with_children

2/10

Poor

16 Oct 2023

Tracy

The whole entire hotel was trashy filthy looking.

Business_and_leisure Self

2/10

Poor

15 Oct 2023

patricia

Honestly it was a truly terrible hotel.I had to wait for like 10 minutes before anyone appeared to assist us and it was really off putting.Rooms were dirty, outside was dirty there were holes in the wall , big patches of paint off the ceiling and mold, carpet was gross and there was actually trash underneath the beds. The shower had a leak and everything smelled funky. The bed sheets and pillows seemed to be clean at the very least. If I had not been exhausted by a long drive I would have left. If I was Expedia I would not be associated with this property.

Business Family

2/10

Poor

15 Oct 2023

TRANG

The hotel under construction with all the outlet power and in safety wires stick out. Not clean and food are bad and old. I về booked 6 room

Business

6/10

Pleasant

11 Oct 2023

Heather

What do you expect for the price? The floors need new carpet, the walls need new dry wall, the shower was all rusted. The hallway STUNK.

Business_and_leisure Self

2/10

Poor

07 Oct 2023

Eric

The carpet was filthy. The walls were all scratched up and the bathroom looked like it needed renovating badly. It's not what I would have expected from a la quinta. It looked more like a motel six in the ghetto.

Leisure Partner

2/10

Poor

02 Oct 2023

anthony

This is the worst La Quinta i have ever stayed at.
The hall way smelt like dog urine.
The ceilings had ugly spots from leaks. The thextue on the ceiling was falling off. The corner beads had drywall missing. The breakfast was the worst. It only had waffels and some nasty sausage biscuits. The juice machine was licked up. The personal were not friendly at all.
I will say the maids did have a peoper made up room.

Leisure Family

4/10

Poor

18 Sep 2023

Donald

EHHH, COULD BE BETTER

THE PROPERTY CAN USE RENOVATION BADLY. THE ELEVATOR HAD ME WONDERING IF I WOULD MAKE IT TO THE 3RD FLOOR. THE ROOM WAS GOOD OVERALL, BUT COULD USE IMPROVEMENTS. THE LIGHT SWITCH IN THE BATHROOM WAS A HAZARD, THE ENTRY DOOR HAD A BROKEN DOOR STOP. THE POOL WAS CLOSED, LOOKED LIKE IT WAS NEVER OPENED THIS YEAR. THAT WAS ONE OF THE MAIN REASONS I CHOOSE THE HOTEL. JUST NOT SATISFIED. CHECK IN WAS QUICK AND EASY. LITTLE THINGS MAKE A STAY BETTER.

Business

4/10

Poor

03 Sep 2023

Angel

Online description deceiving. Pool was boarded up, parking lot was filthy, lobby entrance snelled bad, ekevstir floors nasty, room keypass dysfuntional requires going to front desk 3 times, roaches in the bathroom and towel holder broken had to hang towel on a hanger in the closet. Would not recommend to anyone. Only good thing was the shower water pressure but not good enough reason to return.

Leisure Family

2/10

Poor

27 Aug 2023

Verified traveler

So nasty

The entire building is disgusting. Everything was horrible

4/10

Poor

20 Aug 2023

Attley

Water marks all over the ceiling and holes in the walls. Definitely felt unsafe and was very dirty

2/10

Poor

20 Aug 2023

Tamayia

This hotel is so dirty. They have bugs EVERYWHERE. I highly recommend you stay somewhere else!

4/10

Poor

14 Aug 2023

Cortez

I realize they're under renovation but it's not moving fast enough.

Business Family

2/10

Poor

09 Aug 2023

Chris

Should not be open for business.

We booked this as a last minute hotel as we were driving from Arizona and we were tired so we needed a place to stay for the night. This hotel looks nothing like the pictures. It is a rundown motel at best. Clearly you can see in the one picture the light switch for the bathroom stains on the carpets are horrible. The dresser was being held up straight by a lid, water stains on the ceiling peeling paint on the ceiling. We never will stay there or probably at a La Quinta ever again. The pictures are very misleading on the site however, the woman at the front desk was very nice but when we left at 5 AM to get back on the road there was nobody in sight so we could tell them how the room was but we were so tired. We just slept afraid to sleep in our pajamas we just left and are clothes.

Partner

4/10

Poor

07 Aug 2023

Amy

Low-cost, run-down property

Property needs upkeep & repair. Carpet in the halls and my room was filthy and I found bugs crawling around the sink in the morning. Chose not to shower there due to lack of shower shoes.

On the plus side - The bed was comfy and I saw no evidence of bugs in the bed. Property was very cheap (under $100), and the staff was friendly and professional.

If I stay in Jackson again, I will opt for a slightly more pricy property that is better maintained.

Self

4/10

Poor

03 Aug 2023

Shawn

Nothing like the pics online. The rooms were dirty and ceiling was moldy and missing big chunks of plaster and paint. the floor was nasty and the bathroom door wouldn't close.

Business

2/10

Poor

28 Jul 2023

Stephen

Filthy, and the keys didn’t work.

4/10

Poor

28 Jul 2023

Julie

Don’t recommend

The floors were damp, the sheets were damp, the towels were damp, the entire hotel stunk like mildew. The sign said breakfast from 6-9am and there wasn’t anything ready at 6… 6:30… etc the staff seemed bothered by having to do their job. Not worth almost 100$ a night.

Friends_and_family Family

2/10

Poor

28 Jul 2023

Sarah

We usually stay at LaQuinta hotels and have never been disappointed, until now. This particular one is truly the exception. I think, that staying in my car or under a bridge would have been nicer. The entire place is NASTY. If, anyone is actually interested in what the hotel is like...then book a room and see for yourself. I could talk endlessly about the condition. The ceiling over the bed was cracked and appeared to be falling in. The carpet is filthy, wrinkled and worn. The SMELL... Nasty. The back of the bathroom door as well as the room door has HUGE deep claw marks. Everything is just filthy, worn, and horrible. There were gigantic boxes in the hotel entry. Nothing appears to have EVER been cleaned or repaired. We travel frequently through this area...but NEVER again will even consider this place, perhaps another LaQuinta again. (We stayed at the Hilton on our way home...Fabulous)

10/10

Exceptional

23 Jul 2023

lola

it was ok

4/10

Poor

22 Jul 2023

Barbara

I choose La Quinta because of it's reputation and past visits.
This facility needs serious repair. After I checked in, and took the elevator to my room, I felt like I was at a pay by the hour location. The ceilings have horrible patch jobs. The toilet seat is so loose, it is unsafe to sit on. There is black mold in the tub. The hotel is dog friendly and there is damage in the room from a dog. The double pane window is broken on the outside.
I will not be returning to this facility.

Leisure

2/10

Poor

16 Jul 2023

Don

Roaches in room no refund went to another hotel

Leisure Family

2/10

Poor

14 Jul 2023

Jay

Avoid this property! We lasted 20 minutes. The entire facility smelled moldy, the room had mold on the ceiling, and \"popcorn\" ceiling falling down. It was just nasty. I will be calling the city to inspect and hopefully shut them down as it is a health hazard.

Leisure Family

2/10

Poor

06 Jul 2023

Michelle

When I checked into my room, which is room number 137 and walked into the room and noticed that the whole carpet was soaking wet and it smelled like rotten, sauerkraut, and dead meat. I went to the front desk and told the lady that was working there about the concern and she told me she had no other rooms and that they were undergoing construction, I could not use the air conditioner in the room. It was extremely hot no fans were available and the smell made me throw up the next morning when I went to check out I talked to the front desk person and asked her to come back to the room and see what I was talking about. She said that I should have not been charged for that room and she was closing that room out so no one could stay there because there’s something wrong. The carpet is soaking wet like I had stated, and the smell is nauseating. I have yet to receive my refund.

Business_and_leisure Pet

8/10

Excellent

04 Jul 2023

Carol

An older facility with worn carpet which needs cleaning. The room otherwise was clean and well furnished tho it didn't have usb ports as many hotels now have. Staff was friendly and efficient. Breakfast was simple but adequate.

Business_and_leisure Partner

4/10

Poor

03 Jul 2023

Pamela

Never stay here

Ive been to other LaQuinta hotels because we travel with 2 small dogs BUT this place should be shut down. The entire place is filthy and our room was disgusting. I wouldn’t walk on the rug without shoes on.
The elevator is downright scary. The toilet has a flushing problem and there is a plunger sitting beside it just in case.

Partner

4/10

Poor

29 Jun 2023

Cynthia

our room had no water for the sink. Bed was not on bed frame properly and it started tipping. We had to leave and find another place for the night.

Leisure Family

2/10

Poor

25 Jun 2023

Pamela

This property was not the problem - Expedia is and I don't anticipate an argument from you, if you chose to charge my account for A ROOM AT THE LOCATION THAT WASN'T EVEN AVAILABLE! You really need to change your site - there wasn't a room available at any hotel from Texarkana to Columbus, OH and hasn't been for weeks. Under NO circumstances should you be showing available rooms.

2/10

Poor

18 Jun 2023

Ashley

As soon as you walk in the ENTIRE lobby smelled like poop so bad it make me puke. It was hot and extremely dingy and disgusting. The carpets were disgusting threw out the entire building they were almost black. All the carpets were wet! The bathroom toilet would not flush. The room smelled like someone had cats in there. Seriously scared we might have caught bedbugs or scabies from here!!! I’d like a full refund!

Business_and_leisure Family_with_children

8/10

Excellent

14 Jun 2023

william

Our room was clean and comfortable, met our needs traveling with our pet. However the toilet ran and tub faucet dripped. That being said, property is being updated and feel like those issues will be resolved.

Leisure Pet

2/10

Poor

08 Jun 2023

Janet

The women who worked the front desk were very courteous.
The hotel was the most horribly maintained building I have ever been in. Pieces of the exterior falling off, holes in exterior doors. The common areas smelled like mildew. The carpet was filthy and stained. The walls were chipped and in need of paint. Lights were missing. Our room had yellow and brown stains in the tub. The tub faucet had a steady stream of water running. 3 of the 4 vanity lights were gone. The chain lock on th door was broken Carpet was filthy, tile chipped. Deep scratches in doors from dogs scratching. Horrible place. Wyndham should be ashamed!

Leisure

6/10

Pleasant

07 Jun 2023

Russell

The property was convenient to the interstate. There was plenty of parking and the staff was very kind. The nightly rate with taxes and all was around $85 on Expedia. If you are on a state travel stipend, this is probably your least expensive option unless you go to Jackson or further into Memphis.

There were a few negatives. 2 people were hotboxing cigarettes outside the front door. The smell was being drawn right inside. The motel is very dated. The carpet is likely the original. It looks like 1993. The hallways are very dimly lit and have a stale, smoke smell. Lots of missing paint and scuffs on doors and walls. The elevator works but needs to be serviced. The room that I had was on the 3rd floor. The air worked wonderfully and the bed was comfortable. There were plenty of towels and pillows. There is a refrigerator and a microwave. I did a pest inspection and found nothing. The room was just in need of a deep clean and updating. The doors had a lot of missing paint and trim. The dresser had a drawer that was taped shut because it would come open on its own. All of the things that are wrong with this property could be fixed with some updating and maintenance. The people were great. The location was convenient. The TV had plenty of channels. The bed was comfortable. The rest was fine. I'd probably stay again all things considered. If they updated it, definitely.

Business Self

2/10

Poor

05 Jun 2023

Roger

Do not even consider this property.

We didn't stay. Place looked sketchy when we arrived. I had called ahead to get a rollaway...\"we don't have have those\". The room was nasty, looked 50 years old with no upkeep. Bathroom door wouldnt close...scraped on the floor. Not something housekeeping could miss. I've stayed at many LaQuintas, I don't know what is going at this one but corporate executives should be embarrassed and horrified. Went to a different hotel, forfeited what I paid for the room because I booked through Hotels.com because it was too late to cancel but I was not going to stay there with my mother and grandson.

Friends_and_family Family

4/10

Poor

03 Jun 2023

Patrick

They had no regular coffee packets. Then we found that there was no coffee packet holder in the coffee maker anyway. Breakfast wasn't until 7 am and we wanted to be on the road by 6:30 am. The outside was unkept. There was mold in the bathroom. In all, not worth the price paid.

Leisure Partner

4/10

Poor

22 May 2023

Emily

Very run down and unkempt inside and out. The breakfast was just bread, bagels, and plastic wrapped pastries that I could buy at a gas station. Very different experience from the other times I've stayed at a La Quinta.

Business Self

2/10

Poor

22 May 2023

John

a title

I stay at La Quinta inn often . This one was really bad . I'm surprised you let them use your name . The place was filthy . There were stains all over the rugs and even somebodies leftover open soap in my shower. I still like La Quinta inn but i'll never return to the one in Jackson Tennessee !

Self

2/10

Poor

16 May 2023

Carlos

Terrible night

this place is the must terrible hotel , dirty room , toilet, carpet, hallways, we stay one 5 hrs because , we was driving from Cleveland to Dallas, to take a nap . honestly $50 per room is expensive and we pay $115.00

Friends_and_family Family

2/10

Poor

14 May 2023

Sonya

Horrid. Upon driving in there was 3 cars in a blacked out parking lot. I entered the lobby, empty. No one at the desk. I waited, waited some more and finally I hear a female voice, do you have a reservation? Uh yeah, well she then goes on to tell me that she needs about 5 more min to finish throwing up. I ask, is this hotel even open, she said and I quote, no not really that’s why I asked about you having a reservation 😐 needless to say I asked for a refund and was denied. My husband and I are out the money. Had to spend even more money on a place across town. The drug dealers was probably the highlight, at least someone is making money out here. Our new hotel staff was all too eager to let me know that La Quinta has been ‘closing’ for a few weeks and that she has had a lot of people coming in lately with similar stories. Mothers Day and Expedia and La Quinta are pulling this mess?

Business Partner

6/10

Pleasant

11 May 2023

Greg

Property is old and dated. Fairly clean. Somewhat smelly in reception area due to water leak.Smelled like mold.

Business_and_leisure Self

8/10

Excellent

09 May 2023

Matthew

Need a little renovation but great overall