Name: Clarion Hotel Convention Center Jackson Northwest
Address: 541 Carriage House Drive, Jackson, 38305, US

2/10

Poor

19 May 2026

Bradley

Property was a mess and under renovation which was not reflected when we reserved. We travel with a registered service animal and the front desk demanded to see his paperwork. We provided said documentation then educated him that he is not legally allowed to ask for that. He doubled down and began to argue with us. Pool was out of service, and no breakfast or coffee was provided as the amenities listed they were all available. Absolutely terrible stay and would not recommend to anyone.

Partner

2/10

Poor

18 May 2026

Sean

This hotel is under a complete renovation which was not listed on hotels.com. When we arrived to check in there were construction materials on pallets sitting on either side of the entrance. The entire indoor pool area was also stacked with materials for the renovation. There was drywall chunks spread throught the hallways to the room as well as other bits of construction trash including pieces of insulation. The carpet in the room had stains as well as a 'balb' spot. When we told the people at the desk they claimed this was stated on their website and that they had notified the third party seller about it. There is nothing listed on their website and several of the reviews of the place dated August of 2025 claim the same thing. The hotel refused to do anything about it. To top it all off, they had 2 towels for a room booked for 4 people and when we returned from our work event the 2nd night and asked for 2 more towels they said they were out of towels for the night because of limited staff. They are blatantly lying about being up front avout the conditions of the hotel and shouldn't even be open while the construction is happening.

2/10

Poor

17 May 2026

Gabrielle

They’re doing construction on the hotel currently. No heads up was given about this. The hallway was trashed. Garbage and dead bugs in the corners leading down to the rooms. My room was not clean. I don’t think they cleaned before we checked in. There were no towels provided and when we finally got them (after asking twice) they were stained. The sheets were stained and I haven’t stopped itching since sleeping there.

Partner

2/10

Poor

17 May 2026

Kathleen

The property is undergoing major remodeling, amenities closed and the halls smelled of pot smoke. The staff was helpful with our cancellation.

Family_with_children

2/10

Poor

17 May 2026

Charles

Well the first room we got put in had brown sludge running down the walls, massive chunks of wall missing and filthy, the second room didn’t have working tv, outlets hanging out of the wall and my son got stuck in the bathroom due to the door getting stuck on the tile. We ended up leaving and finding a different establishment.

Friends_and_family Family

4/10

Poor

05 May 2026

TERI

One of the rooms my son was ate up by bedbugs.. I understand the renovations but all rooms smelled like water had been settling in. I do however believe once renovations are complete this is be a better stay. until then sorry I wont be back.

Business

8/10

Excellent

29 Apr 2026

James

Although the hotel was in the midst of massive remodeling my room was clean and the bed was comfortable. Mary at check in was very friendly and helpful

Self

2/10

Poor

23 Apr 2026

Wavier

They are remodeling and everything is everywhere in the building

2/10

Poor

17 Apr 2026

Ida

Rooms were dirty and moldy. No breakfast no swimming pool due to renovation(wish I knew that before booking). Staff was rude

Family_with_children

2/10

Poor

15 Apr 2026

Melanie

It's under construction so I understand some of the mess. We knew going in that it was being remodeled. At check in we are informed the elevator is broken. Are room is on the 3rd floor. We are told we had to wait 10 mins for them to clean the room so we gave the 30 mins and room was still destroyed. Smoke smell all through our floor it was disgusting. Light in shower had no cover and showed exposed wires. Had I been able to find another hotel I would have left.

Partner

2/10

Poor

12 Apr 2026

Thomas

Looks like they’re going through a remodel, which is fine. Problem was that the halls were filthy with scattered trash. Was also a lack of staffing/security, because when I left my room to go check out there were homeless people sleeping in the hallway.

Self

8/10

Excellent

08 Apr 2026

Lakia

Great clean room

6/10

Pleasant

01 Apr 2026

Sharon

Should be closed during remodel

Partner

8/10

Excellent

29 Jan 2026

Charles

The room was clean. Staff was very friendly and helpful.

Friends_and_family Family

2/10

Poor

23 Jan 2026

Jon

I was not able to stay at this hotel and I had to find other accommodations that evening.

- The entire hotel was under construction and the was construction debris in all of the common areas.

- The first room that we were given had a broken lock. The knob that the latch fit over was broken from the door frame. The was a security risk so I asked for another room.

- The second room that we were given was dirty from the previous occupants. The room had not been cleaned and the beds had not been made.

- The third room we were given, the key did not work. This room was located on a floor with damage to the the walls in the hall and with debris scattered on the floor.

At this point, with three failed attempts to check into a habitable room, we abandoned our reservation and drove the 1 1/4 hours (at 1:30 am) to Memphis and checked into the hotel for which we had a 2-night reservation the following day.

Since our experience at the Clarion hotel was so bad, may I ask for a refund?

Leisure Family

2/10

Poor

14 Jan 2026

Charles

Checked in after midnight, guy passed out in parking lot, 3 men yelling jibberish in lobby, no towels, hair in shower, stains on sheets. I certainly didn’t feel safe but after driving 10 hours I had to stop. Picked wrong hotel obviously.

Self

8/10

Excellent

28 Nov 2025

Bethany

Very Quite Place .. Good prices and kind staff.

Leisure Self

2/10

Poor

08 Nov 2025

Charles

The whole hotel is out of date and not to clean.

2/10

Poor

07 Nov 2025

Charles

Not as advertised.

Business Self

10/10

Exceptional

02 Nov 2025

Peggy

Staff was amazing and hotel is very clean. Carpet could use replacing in hallways.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Jason

Parking was safe

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Roy

Great place def recommend it

Business_and_leisure Partner

10/10

Exceptional

13 Oct 2025

Topazia

Clean spacious rooms , pool open 24/7, nice front desk staff.

Leisure Family_with_children

2/10

Poor

11 Oct 2025

Allean

Check in was great. The room was terrible due to the rust, mold, bloody sheets, TV not working. Blood on the blanket as well. Shoe prints on pillowcases. No towels in room.Ask to be moved to another room and was told we had to pay for a different room. Then was told they had no other room. We was told they had a flood and pipes busted and that no one had been in this room in a very long time so thats why it wasn't clean. Called hotel.com and gave them my complaints and offered 20 dollars.This clearly a health violation to rent a room with mold. There were no other hotels within a 50 miles radius. All hotels are booked up due to a college homecoming. Oh the guy at the desk gave us three sheets and told us there were no more blankets which were for a full size bed!!

Partner

2/10

Poor

11 Oct 2025

glyn

Dirty room.everything worn out and needing replacing

Business Self

4/10

Poor

10 Oct 2025

Mitchell

The property needs a lot of work. The carpets are filthy, and the rooms are pretty beat up. They were pet friendly, and accommodating. Our first room was discussing. The promptly changed our room. The second room was better. The bathroom was clean, and the bed was clean and comfortable. Which tells me the staff care. I won’t be staying there again.

Leisure Family

6/10

Pleasant

03 Oct 2025

Jeremy

We had 2 rooms one smelled like old dirty wet gym socks. The rooms are big bigger then most

Leisure Family_with_children

8/10

Excellent

30 Sep 2025

Jeremy

Pool is ice cold, no towels in one room. Room are big.

Leisure Family_with_children

2/10

Poor

30 Sep 2025

Kamie

Brochure looks better than reality

Pictures on site does not reflect the actual hotel. The hotel in general was dirty. You wouldn't want to walk barefoot in the room carpet. We found little roaches in the bedroom. We had NO room service for the whole week, even after asking. The pool is cloudy, and not saltwater or chlorinated, and is ice cold. The beds are super uncomfortable. The breakfast is not as advertised. The only hot food is a waffle maker or you get a package of instant oatmeal- but you have to use the hotwater from the coffee maker in your room to eat it. Theres no hot water in the breakfast area. There'c ceral and bagles and juice. No protein. They were \"waiting in a truck\" for the past 8 days. When you check in, they charge a $50 deposit, that actually gets taken from your account, not just put on hold, in addition to what is charged on this site.

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Yudhi

Good stay

4/10

Poor

27 Aug 2025

LAWRENCE

2 people in room, only towels for 1 person. Only bed and 2 other pieces of furniture in room. Noisy commode and AC unit.

Family

4/10

Poor

27 Aug 2025

Richard

Rewrite for clarity for hotel review.
Our truck broke down on our way back to Michigan, and we came across this place online. The pictures online did not match the actual room.The room was clean, but the carpet had stains, tub would not drain. Even the area to park and check into the hotel was filthy with stained concrete, cigarette butts, and unkempt, not well-manicured. Staff at the front desk were unfriendly, except for one lady who checked us in. We did not feel safe in this place. There were police outside every day, several times a day, and sketchy peoplele in the parking lot, and on our last day, we booked another, nicer hotel in a better area for the rest of our stay. I don't recommend staying here.

Partner

10/10

Exceptional

19 Aug 2025

Guy

The manager I can't remember her name but she was so helpful and made the stay a true dream. I hope she stays there after the place is bought by new owners.

Leisure Self

2/10

Poor

17 Aug 2025

Donna

The beds and bedding were unacceptable

4/10

Poor

02 Aug 2025

Nicholas

Water leaking up out of the floor, sleeper sofa was disgusting and no spare sheets

Leisure Family_with_children

6/10

Pleasant

24 Jul 2025

Cynthia

Needs a facelift

An older hotel which needs updating.

Friends_and_family Family

6/10

Pleasant

13 Jul 2025

Katie

The superior room with a king bed was very spacious, and it even came with an extremely comfortable couch so I would recommend that. Our bathroom had a huge walk in shower and we loved that. The indoor pool was unfortunately under maintenance work so it was closed, and that was the main reason we booked that certain hotel, so we were disappointed about that. The king bed was very comfortable. The check in/check out desk ladies were very friendly. The people in the next door room had very loud kids at late hours of the night. It seemed like the walls were thin. The housekeeping lady knocked on the door and walked into our room at 10:40am when check out wasn’t until 11:00am so that needs to be addressed with housekeeping for them to make sure they start with the rooms that have already been checked out.. maybe get a list of them who have checked out before the actual check out time.

Leisure Partner

2/10

Poor

12 Jul 2025

Casi

Food left in microwave. Pull
Out sofa dirty and unmade

6/10

Pleasant

04 Jul 2025

Janon

2 much going on no attention to cleaning propert

2 many people handing around out at night. Couple kisiing in between cars. Trash on floor i. Lobby 2 long coffee pot running over onto floor.
Food spill in elevator no attention to it after telling them it was there on the 1st day of check in. Also non handicapped csrd parked in space all night.

Friends_and_family Family

2/10

Poor

23 Jun 2025

Kimberly

Reserved my room online got to the hotel and they said no rooms were clean

Partner

6/10

Pleasant

15 Jun 2025

Jeff

rooms needs a up date but its clean an the bed was comfortable

Partner

2/10

Poor

07 Jun 2025

Jessica

Only of you are desperate

The gentleman at the counter was nice, and the only nice thing about this place. The room smelt bad, our shoes stuck to the floor. The pull out mattress looked like a crime scene. There was crayon scribbles all over the walls, and the furniture was gross.

Friends_and_family Family

2/10

Poor

06 Jun 2025

Amber

The door knob in the bathroom broke off and I was stuck inside.

Leisure Self

4/10

Poor

14 May 2025

MARCIA

This hotel has the potential to be really nice….but it needs a LOT of love. The gentleman that checked me in never cracked a smile. Looked really bored. Answered my questions, ie. Why the $50 Room Deposit when the room is already paid? The $20 pet fee was reasonable. The room was big, and seemed clean; bed was comfortable; TV had one channel, no internet connection, no directions. Did not call desk because we were tired, and did not want to disturb the bored fellow. Reported to clerk the next day, at checkout. Only one key provided for two people, and when questioned, “one key”, the clerk just said “yes”. Outlets were old, plugs fell out of one….loose. No lamp on my side of bed, so scooted the floor lamp closer so I could read. AND the $50 room deposit is still on my card. I will not stay there again.

Leisure Pet

2/10

Poor

13 May 2025

Gene

Terrible and disappointed

We arrived on time, checked in, but the property looked terrible!! Nothing like the picture. We went into the room and it was filthy!! Stains on the carpet and the bed. The room had a bad smell! My wife and I couldn't stay there. We spoked to the receptionist about it and she didn't look presentable at all for a receptionist. We want to another hotel down the road instead. I called Hotels.com to see if we could get a refund, because the hotel didn't look at all like the pictures on line \"False advertisement \" I received an email saying we couldn't get a refund we are very frustrated and disappointed with the hotel and Hotels.com!! Never using them again!!

Partner

4/10

Poor

27 Apr 2025

Charles

Pay for what you get

Looks like hotel started and then stopped Remodle half way. The service was not the best, we had to ask multiple normal times for towels. Informed the front desk that the lights did not work in kitchen on the second day and it still was not fixed when we checked out. The indoor pool was very cold. We stayed on the fifth floor and the doors leading to the suites was broken at the bottom. The ceiling tiles had water stains on a couple by our bathroom in suite 534 and a couple tiles were popped up and not laying flat. We had a quick stay and looked to save money and we got what we paid for. The reviews said six out of ten, but I would say four out of ten at best. The breakfast items on Friday morning were a lot of choices and by Sunday we had to ask for plates, milk was out someone else had to ask for that, and we decided to go to McDonald’s for breakfast.

Friends_and_family Family

8/10

Excellent

18 Apr 2025

Brandy

Nice stay

They are doing renovations but still was quiet and comfortable. Clean

Partner

10/10

Exceptional

08 Mar 2025

Verified traveler

Fine

The rooms were so/so. Super cool they had a fridge, sink, microwave area. Cosmetic issues with some things and some cleanliness stuff.

Friends_and_family Family

2/10

Poor

02 Mar 2025

Jessica

I wouldn’t recommend no one there

Leisure Partner

6/10

Pleasant

03 Feb 2025

Charles

Staff was very helpful and friendly. Carpet in hallway and room was stained and or dirty. Breakfast was a bad experience. Hockey puck muffins. Waffle maker didn't have nonstick spray, no yogurt, watered down waffle mix. No milk. On the bright side, they had packages of oatmeal, which you had to get hot water from the lobby. One ice machine on ground floor.

Business Partner

4/10

Poor

31 Jan 2025

Paul

Toilet would not flush. Did give us a new room. Bed was very hard. Felt like I was on box springs. Coffee pot in room didn't work. No regular coffee available in lobby. No ice bucket in room. Breakfast eggs were bad. No batter in waffle maker.

Friends_and_family Family

10/10

Exceptional

08 Jan 2025

Frank

I really like the helpful dtaff

Business Partner

6/10

Pleasant

25 Nov 2024

Kevin

Some what OK.

The parking lot was well lit at night. Nice Italian restaurant across the street. The room was clean with a few rough edges. Missing picture on the wall, and worn furniture in the room. The only big problem was breakfast, limited amounts of everything except coffee, there was no coffee in the breakfast room. There were two packs of coffee in the room. If the coffee machine is broken, fix it or get a coffee pump pot.

Partner

4/10

Poor

12 Nov 2024

John

Clarion in name only. Inside the hotel does not look like a Clarion; none of the amenities have Clarion, quality of property is not Clarion, etc. If u r expecting a Vomfort Inn/Clarion feel it’s lacking. The hotel is “tired”…needs remodeling; carpet worn/stained/dirty; breakfast good 1st/ terrible the next;
Good things: fume is small but well maintained; staff very helpful; good restaurants very close (3-5 min walk).

Business Self

4/10

Poor

31 Oct 2024

charlotte

First, when I checked in they didn't tell me about the $20/night pet fee. The next day, they deactivated my room card instead of calling me about the fee. I was locked out with my lunch and dog in my arms. Carpet was dirty.. dirtied my fresh socks. On check in only 1 bath towel in room for 4 night stay..Was on 3rd floor & had to go to 1st to get ice...what a disaster....

Business Pet

4/10

Poor

20 Oct 2024

Christine

Very basic

First time i went to a small hotel during the week (WED) and there was a wedding going on. With DJ blasting music i can here in my room. I asked when would be turned off they said till 1230 am. Clean but very basic accommodations with super old towels and mix match furniture. not like the pics at all. We were driving thru to WV, so we were very tired and had no patience for any of this so we stayed.

Friends_and_family Family

8/10

Excellent

08 Oct 2024

Terrance

I enjoyed the spacious room and the amenities! Staff was professional and polite! The only recommendation is that housekeeping cleans thoroughly each day. The inside of my microwave was nasty, spots on bed sheets, and floor needed vacuuming.

Business_and_leisure

2/10

Poor

06 Oct 2024

Thompson

Worst place to stay

They could not pay me to stay there. I have stayed at many hotels and the clarion was the nastiest place i have ever stayed at. I would not reccomnd it to anyone. Hell i would not let my dog stay there. The room was dirty the bed had hair in it and stains on the sheets.

Partner

2/10

Poor

02 Oct 2024

Todd

First time I’ve stayed at a Clarion; will be the last time.

10/10

Exceptional

21 Sep 2024

Veronica

It was a pleasant stay.

Leisure Partner

2/10

Poor

16 Sep 2024

David

WE made a pet friendly reservation but we we tried to check in the front desk said they were not pet friendly.
So while she was trying to cancel our reservation I went next door to make a reservation that was pet friendly!
When I returned to make sure the cancellation when through she inform me she just out they were pet friendly form her owners but she responded to me no one had ever told he that. I have not had a chance yet to see if they actually cancel my stay.

2/10

Poor

15 Aug 2024

Shaquita

Not clean

This actually was the worst hotel I've ever encountered.. First, I will say that the customer service was awesome the front desk guy was very friendly. The cleanliness was horrible..Ther were roaches on the mirror and walls when we walked in, the bathroom looked unclean and there was mold and mildew on the ceiling.... My family and I left just as quick as we checked in.

Friends_and_family Family

2/10

Poor

02 Aug 2024

Jody k

Worst place to stay and no refund..

Please don't stay hear..it's like a place for workman,only dirty,smelled like garbage,it was overflowing in lobby areas and floor areas..smelled like Indian food being cooked on our floor..

Partner

8/10

Excellent

26 Jul 2024

Melanie Allen

Ticktock

The refrigerator had a clicking noise like a clock.
Mattress was hard

Partner

4/10

Poor

17 Jul 2024

Casey

We had a suite for me and my husband and 4 kids. It looked like it hadn’t been cleaned in months. After traveling 14 hours we were exhausted so we just needed somewhere to lay our heads. There were stains on the pull out and hair and dirt in the corners.it was nice and cool however. So that was a big plus

Leisure Family

8/10

Excellent

14 Jul 2024

Allene

It was close to interstate and the venue I was attending.

Did not like the pillows….

Business_and_leisure Self

2/10

Poor

06 Jul 2024

Joshua

This is easily one of THE worst hotels I have ever had the misfortune of staying in. And I have stayed in some doozies. The place was beyond filthy. Cockroaches. Leftover open food in the cabinets. Dirty towels, dead bugs, food, used toilet paper under the bathroom counter. Breakfast wasn't available as advertised. Building isn't secured as entry/exit doors are broken. Creepy people lingering outside the rooms in the halls overnight. Carpet was so filthy and stained I had to throw my socks away. Rude staff. Need I continue? Don't trust the other terrible reviews - believe me, it's worse. I would have slept in my car if I didn't have my cat with me. As they (are supposed to) serve food, the health department should shut this hotel hellscape down. Hopefully the fire marshall does.

Leisure Pet

2/10

Poor

01 Jul 2024

Verified traveler

Nice Lobby and Pool but that is ALL

The front desk personnel was very pleasant and kind. We had no problems with the service. And our Room was very cool...the air worked Great! However we experienced several problems. There was blood on the carpet in 2 of our rooms. There was dried up blood on one of the pillow cases on our so called \"Clean\" bed. There was hair in the shower and the shower curtain hadn't been cleaned in MONTHS... The coating on the tub was chipping to the point we wore sandals in the shower. There was black ring in the grout which I believe to be mold. I appreciated the price...and I guess you get what you pay for. we only slept there on our way through town. Pay 30 dollars more and stay anywhere else.

Friends_and_family Friends

2/10

Poor

25 Jun 2024

Jana

The hotel is very outdated. Paint chipping of walls, shower, etc. Carpet is old and stained. Very disappointed and was only driving through and staying overnight.

Leisure Family

4/10

Poor

19 Jun 2024

Kenneth

Terrible

This place is terrible. Friendly staff, but no service. No food. No food delecery. Vomit and blood in the hakks. Kid had to stay on a worn out sofa bed and they had not even a sheet for her. And this monstrosity was almost $200 a night. Stay away. Bad place

Friends_and_family Family

2/10

Poor

17 Jun 2024

Codee

The hotel looks fancier than it is. The reception area is nice enough, but the rooms are grungy and in desperate need of updating and cleaning. The bedding is stained and so is the carpet. Cleaning appears to be minimal. We saw cockroaches and my husband has multiple bits from them. We will not stay here again.

Business_and_leisure Family_with_children

2/10

Poor

03 Jun 2024

Dennis

Reservation made online,when arrived was made to pay an extra deposit that I was never refunded, first room was dirty and had no power to most plugs, second room was dirty carpet all stained no coffee pots in rooms

Business Self

2/10

Poor

26 May 2024

Larry

One of the dirtiest hotels I’ve ever been to. Looks like carpet has not been vacuumed in months and tile floors were sticky to walk on, like cola had been spilled.
Upon checking in, the customer service person was not friendly or helpful. His system was down and he couldn’t check me in. Wouldn’t give me information on how long it was down or when it might come back up. Told me to come back in 30 minutes. Had no restroom for my grandsons to use after driving for hours. Never seen a hotel without guests bathrooms in lobby. The bathtub had the enamel peeling off inside the tub. Grandson could not take a bath. The only positive experience was the mattress was comfortable. I will not be staying at a Clarion again.

Friends_and_family Family

6/10

Pleasant

26 May 2024

Wynena

The carpets were stained. If ever in the areas again we will not stay.

Friends_and_family Family

2/10

Poor

24 May 2024

Michael

Horrible stay: Air was stale as soon as we opened the door. Tub and toilet were not cleaned and found hair on the towels and floor. Bed was like sleeping on a box spring. They also dont put mattress covers on. Should turn them over to the Board of Health. Hair dryer had chocolate or something brown? We shouldnt have to do our own disinfecting. Buyer beware: Stay away

Business_and_leisure Family

4/10

Poor

22 May 2024

jeff

Hotel was good, nice large clean room, good air conditioning, except the bed only had a box springs made up on it, there was not a mattress, which made a very uncomfortable night sleep, hopefully that will get rectified for other travelers

2/10

Poor

21 May 2024

Linda

HORRIBLE!!!

The room was supposed to be a 2 queen suite. It was a room with two beds. A little closet with a microwave and frig. The bathroom was dirty and paint was peeling very bad in the bathtub. The mattresses were stained and the floors were filthy
. I would never stay there

Friends_and_family Family

2/10

Poor

03 May 2024

Iris

We arrived at the hotel in the early morning due to a problem on the road and they did not give us our room, they were very rude and did not return our money. My booking company couldn't do anything because of their absurd policies, there were 8 hours of time left and they didn't respect it, I don't recommend it at all.

Business Family

6/10

Pleasant

01 May 2024

Curry

Dirty. No attention to customer needs. Room is ok

Partner

6/10

Pleasant

29 Apr 2024

Veronica

Good parking, nice room for the price. Was questioned about who was staying in our room by the front desk when we had friends visit us while we were there (it was a group trip & some of us stayed in separate hotels)..

Leisure Family_with_children

10/10

Exceptional

16 Apr 2024

Jonathan

Much larger and nicer on the inside than I expected. Very spacious lobby and rooms. Bed was comfortable and the property was quiet. Lots of dining options within walking distance right off the bypass

Business Self

4/10

Poor

28 Mar 2024

Robin

We decided to stay here in spite of the poor reviews because we were in a bind. We had a choice between two 2-star hotels and chose this one. The facilities seems to be still going under renovation as seen in our room where some things were new like the lampshades, but some things were in poor shape like the bathtub. It was not properly cleaned - a used bar of soap was still in the soapdish. The fiberglass tub/shower looked like it had been painted. And it was beginning to peel in several places. It was not a pleasant experience taking a shower in there. sheets and towels were clean. The towels were very thin and flimsy and you could easily use 2 to 3 to dry off after your shower. The desk clerk was friendly enough, but seemed to be more interested in phone calls coming in and people walking through the lobby. Check in seemed to take a long time. I saw references to the hundred dollar deposit in the reviews and sure enough he charged that to my credit card. I’m not sure why though unless they experience a lot of damage from other clients. Definitely don’t stay here unless you’re in a real bind and want to go on the cheap side.

Leisure Partner

8/10

Excellent

11 Mar 2024

Kenneth

Business trip

The hotel was recently renovated. Rooms were nice and very spacious. Breakfast was lacking. Very limited choices. Overall good experience.

Business

2/10

Poor

10 Mar 2024

Kimberly

Save your money.

Very run down, tears in carpets, stains on sheets, very little food for breakfast, and run down bathrooms.

Friends_and_family Family

2/10

Poor

03 Mar 2024

Mircea

I have a bad experience, staying with this hotel, nasty and dirty, the hallway, the bathroom

Leisure

2/10

Poor

24 Feb 2024

Shelby

I will NEVER stay here!! We walked in and there was literal BUGS crawling on the walls and the floors. It was NASTY.

Leisure Friends

4/10

Poor

23 Feb 2024

Del

The room looked liked the only thing house keeping does is make the bed and refold the towels. It was cheap, but very dirty.

Leisure Partner

8/10

Excellent

11 Feb 2024

Janon

Had to deep clean room myself. on 2.9.24

The Shower is out dated in room 309 the paint is pealing in shower. Roaches cawling around Fridge and on table. They come out of no where when food is being cooked. The Mircowave still runs the fan even when off. had to unplug. Hair in n sink by door. Had to do a deep clean and santitize the enire Room myself. I have stayed here many times in the past with no problems.

Friends_and_family Family

10/10

Exceptional

26 Jan 2024

DANIEL

Very interesting older property that has a weird vibe. Seems to be in process of some renovations. Very disgusting carpet throughout building. Would not want to walk barefoot around room.

Leisure Self

8/10

Excellent

23 Jan 2024

Dorrington

It looked like there was some renovation going on, but it was what we needed at that time.

Business Family

6/10

Pleasant

20 Jan 2024

Shekera

Pleasant staff and easy check-in.

8/10

Excellent

14 Jan 2024

Joshua

The stay was good. Staff wasnt too pleasant

Leisure Family

2/10

Poor

30 Dec 2023

Gayle

Stinky. Bed was sunk in and worn. Tub dirty. No coffee maker.

2/10

Poor

21 Dec 2023

Verified traveler

We knew that staying here would not be perfect. The price of the room was cheap so we knew it would have its quirks. But after inspecting FOUR different hotel rooms, it wasn’t worth sleeping there for three nights with a one year old. There was black mold, cockroaches, white powder substance, and water stains in each of the 4 rooms the hotel employee gave us keycards for. Thankfully after the fourth room he gave us our refund.

Friends_and_family Family

8/10

Excellent

09 Dec 2023

Verified traveler

Although hotel is older it was very clean and I enjoyed how spacious the room was! Check in and out was very friendly.

Friends_and_family Family

10/10

Exceptional

06 Dec 2023

Tom

Prompt check in, plenty of parking, big open lobby, spacious room, and many eating options near by.

Business Self

4/10

Poor

17 Nov 2023

Verified traveler

Fine but not really worth the $$

The check in was a shock to know I had to pay an additional 50$ deposit. And then the room was okay but smelled of cats and another order o couldn't identify. The breakfast bar was not as advertised. It was fine but not really worth the extra 20$ when you can go across the street and get waffle house.

Friends_and_family Family

2/10

Poor

16 Nov 2023

Dawn

Very old and run down. Not maintained or kept up to date. Very dark and dreary. Staff not welcoming. Bathtub peeling. Wallpaper peeling off of wall. NOT RECOMMENDED!!!!!

Leisure Partner

6/10

Pleasant

16 Nov 2023

Pam

Just ok

Looks a lot better in pics . Bed was ok , tiny tv , very outdated place in general . The light in shower is a ceiling fixture and a shock hazard . Very unsafe . We didn’t bother with the breakfast . Would not stay again ! But the Italian restaurant across the street was great . Best part of the stay

Friends_and_family Family

2/10

Poor

27 Oct 2023

Cedric

Nothing