Motel 6 Jackson Tn

10/10

Exceptional

05 Apr 2026

B R

Did not get in

Self

10/10

Exceptional

05 Apr 2026

Q

Everything was perfect

Self

10/10

Exceptional

05 Apr 2026

Kimberly

Great price and staff is very friendly

2/10

Poor

26 Mar 2026

Michelle

Kiosk check in. Seems as there is no actual staff on the premises. Which only proved it by several people outside in the atrium right next to the reception kiosk smoking weed after being told this is a none smoking facility. What a joke. The whole place is sketchy and stinks. Lights only worked in half the room, toilet was like sitting on a rocking horse. We reserved a king bed and got 2 doubles. We didn't even stay 30 mins before we hi-tailed it out of there. Did not feel safe at all, not in the hotel or sitting in the parking lot. Do not stay here!

2/10

Poor

22 Mar 2026

David

I honestly wouldn’t let my dog stay there! It was very very sketchy. Couldn’t sleep. Too much noise

2/10

Poor

20 Mar 2026

Abraham

I booked the room for my son and the hotel REFUSED TO HONOR THE RESERVATION!! Still waiting for my refund!!!

10/10

Exceptional

24 Feb 2026

Givonni

Wonderful all around

Partner

2/10

Poor

10 Feb 2026

Matthew

Firstly no effort had been made to clear the heavy snow and ice except from the immediate entrance. The car park was like a skating rink and dangerous. Hence I pulled up the ice covered slippery ramp to unload at the entrance, had to reverse back down is was so slippery. Secondly there were several dog craps right next to the entrance - not cleared by the morning - I counted 6. Thirdly the check in electronic booth with remote person made if feel like a prison with a warder. Fourthly the room was underequipped not like in the photo - no chair and no couch - insufficient space to put down clothes or a suitcase - the lighting was dim and insufficient - adding to the prison cell feel. Would not go there again

Leisure Self

2/10

Poor

09 Feb 2026

Dillon

Booked a no smoking room and was given a smoking room hardly any amenities and paper thin walls

Business Family

8/10

Excellent

05 Feb 2026

Brian

Decent room for the price.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Chandra Y

Beautiful experience! The staff were all super sweet and professional. So the check in was very different and interesting; There is a kind person on a video Kiosk screen that will assist you with check-in, but thankfully there are also sweet and kind people that are in physically in the building to help you, and the room was fine. Thanks!

Business Self

8/10

Excellent

24 Dec 2025

Jerry

Room was good for the money and for a one night's stay .

Leisure Partner

6/10

Pleasant

11 Dec 2025

Stephanie

The room was great but the customer service wasn't. An employee there tried to add a $20 cash fee to the booking. She claimed there was always a fee. But I've used this motel before with no cash fee.

2/10

Poor

10 Dec 2025

Qizhen

kept asking for $20 deposits, which is suspectable for stealing credit card information… and, no pillow

Self

4/10

Poor

08 Dec 2025

Amy

Place was hard to find and shady. Check in was with a person on a computer screen. The room was ice cold and only had a thin blanket on the bed. Bed had hair in it, mattress was disgusting, mold on shower curtain, no shampoo or body wash, no hair dryer, no tissues, no coffee pot in room. If we hadnt gotten in so late and werent literally just there to sleep for a few hours, we would have gone somewhere else. Please do not stay here. It was not worth even the $60 price tag.

Leisure Partner

2/10

Poor

02 Dec 2025

Neil

No actual front desk clerk, I talked to someone over a screen. Floor in room was sticky. Bathroom floor was buckled from water damage. Multiple fire alarms were chirping due to batteries dying. MULTIPLE fire alarms. Overall, one of the sketchiest places I have ever stayed. Do not ever recommend.

Self

4/10

Poor

30 Nov 2025

Tom

It was supposed to be a handcap room the tv didnt work. We had to change rooms to get a working tv. The first room they tried to change us to smelled of cat urine so we spent our second night with no tv. By the third and last night we were moved to room with a working tv and a somewhat lower bed.
I had to have step stool to get into bed.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Gwendolyn

Great

Friends_and_family Family

4/10

Poor

28 Nov 2025

Hunter

Tv reception was horrible shower was filthy when i went to check in it was like pulling teeth took almost a hour for them to figure out my reservation stuff staff wasnt helpful and the whole motel smelled like Marijuana badly do not recommend booking

Leisure Partner

2/10

Poor

25 Nov 2025

Phillip

Kiosk check-in horrible. Guest support nonexistent. Room not in good repair. HVAC horribly loud. Exterior poormly maintained.

10/10

Exceptional

22 Nov 2025

Dexter

Katy was. Great!

Business Self

8/10

Excellent

17 Nov 2025

Dexter

Easy parking

Business

2/10

Poor

06 Nov 2025

Sue

This place was terrible.They had plastic on the mattresses and the sheets all had holes,trash piled up in the hallways it was so bad.I couldn't even stay

Business_and_leisure Self

2/10

Poor

28 Oct 2025

John

Dirty

Leisure Self

10/10

Exceptional

28 Oct 2025

Tina

Plenty of parking

Friends_and_family Friends

4/10

Poor

20 Oct 2025

Lynn

I will start with the good. The interior of the room I stayed in was clean updated, and well cared for. That was the only good part of this stay. I booked it early because I have a bad back and had a lot of luggage and was requesting a first floor room for check-in near a door. The time I arrived, the woman who was not even there on site- she sat in some machine somewhere - cannot find the reservation. Didn’t save me a room. Exact opposite of the Motel 6 I stayed in the next night where it could not have been better staffed by one woman. The place was rundown. There were no lights in the parking lot. There were all sorts of “characters” around. It was a no smoking floor yet marijuana wafted out of doorways, and I mean thick clouds! It’s a shame that the interiors were redone and upgraded, but they left the outside such a total dump. And one poor woman who was running the front property had to come back and help the woman who is sitting in a machine somewhere, not at the desk because there was no one at the desk.. I don’t want to walk into an already seedy looking place and not finding anyone there at the desk because it makes you feel even more unsafe about the place you’re staying in !

2/10

Poor

19 Oct 2025

Kenntric

My stay was terrible d I want my money back or y’all will be reported

Leisure Self

2/10

Poor

15 Oct 2025

Cristiane

My room was infested with roaches , and my son room was filled with bed bugs , he woke up with his body full of bites . Room 152 and 153

Leisure Family

6/10

Pleasant

13 Oct 2025

Dominic

Check in. I didn’t think it was true but there really was a guy on a kiosk. Wow 2025😂

Leisure Friends

2/10

Poor

13 Oct 2025

Stephanie

Made a reservation 5 days prior to visit. Arrived on site and they were sold out and had no reservation for me - even with me showing my confirmation!
I was not the only one. Another man in the lobby had exact same issue, only he had reserved 1 week in advance.
STAY AWAY!

Leisure Partner

2/10

Poor

13 Oct 2025

Mark

It was terrible all the way across the board top t

It was not a good stay. I had to talk to a guy on a kiosk machine and we couldn’t understand each other. Once I got to the room it wasn’t cleaned, so I had to go back down four flights. I get this room and leave. I come back to a few dogs barking and wake up to a roach crawling on the floor.

Friends_and_family Friends

4/10

Poor

12 Oct 2025

Cassundra

Poor Condition

Leisure Friends

2/10

Poor

12 Oct 2025

Calisa

Not very clean the staff on the property was ok but they lost my reservation some how and when I arrived my room wasn’t ready. I was told I was set to go when I came back but they lost my reservation. The whole situation was not a good look. With the kiosk and the people from another country communicating I don’t know what’s up with that. It was all bad for me.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Michael

Good room

Business_and_leisure Family_with_children

2/10

Poor

12 Oct 2025

Sheila

Terribly Aweful. Non-working phone & TV in room, Bathroom Stall filthy. Rude Kiosk check-in procedure where I was called Gay, a man, a Mom, etc by extremely RUDE Kiosk Clerk. Felt unsafe in room as if being watched by someone. The actual Staff I spoke with were extremely Nice & were trying to rectify & make up for fiasco even though they were not at Fault & were obviously being overworked. One older African American Lady was being run ragged as well as the others but kept her Demeanor, Character & Professionalism intact by going above & beyond her Job Description by jumping in & trying to help, not only myself, but other Guests she felt needed her assistance. This Lady, as well as the Lady Day Clerk & Lady Night Clerk are all to be commended & in my opinion, deserve High Raises & Bonuses. I wish I had gotten their names, which was totally unlike myself and my Professionalism. I would gladly have given them all a Great Tip had I been in a better Financial position to do so. Those Ladies showed Professionalism & are TRUE Ladies in every sense of the word. After being moved to a new room, I discovered there was no TV Remote in the room & the door didn't lock due to being jimmied open. The Day Clerk curtiously moved me to the other side of the Dual Hotel. After having to be moved to another room again, I am finally in a Nice room & will see how the rest of stay will go. I am confident it will be Fantabulous with said Ladies on the Job. Review by 'Blessed Angel' & Love to ALL!

Leisure Self

4/10

Poor

11 Oct 2025

Lawrence

Poor service

Leisure Family

10/10

Exceptional

08 Oct 2025

Breanna

It was great

Family_with_children

8/10

Excellent

06 Oct 2025

Alvin

Just stayed in my room.

Business Self

4/10

Poor

05 Oct 2025

colby

The bathroom had pubic hair on the toilet and in the sink. There is also what looked to be vomit dried onto the door along with blood smears. Also there was what looked to be Ash on the corners of the bed frame. The sheets didn't look like they were changed, it only looks like the bed was made. I was too tired and it was too late to do anything so I just slept in the clothes I had on and left early as I could. I have pictures of everything.

Business Self

6/10

Pleasant

03 Oct 2025

Beverly

The room and lobby we're clean but the outside parking lot is littered with cigarette buts, trash all around.

Leisure Partner

8/10

Excellent

28 Sep 2025

Justin

Slow get checked in. But room was very clean and all amenities works..

6/10

Pleasant

27 Sep 2025

Tim

Safe parking close to shops for shopping

Business

10/10

Exceptional

24 Sep 2025

Brenton

Tried to check in and they couldnt find reservation so no room for the night

Friends_and_family Family

2/10

Poor

13 Sep 2025

Valerie

Poor

The floor and bathroom was dirty the bathtub was nasty had hair everywhere the whole room was nasty except the bed roaches and all

Friends_and_family Family

6/10

Pleasant

13 Sep 2025

Hollie

There was poop in the toilet and the room and bathroom was just nasty I had to clean the room myself

Leisure Partner

4/10

Poor

11 Sep 2025

lisa

Location was sketchy
Too many people not staying looking in cars
Felt unsafe and left

Self

2/10

Poor

10 Sep 2025

katherine

Video check in sucks the room was dark the room smell like cigarettes it wasn’t a nonsmoking room

Leisure Partner

6/10

Pleasant

10 Sep 2025

Nicole

Just ok overall. Cleanliness was so so. The hotel is set way in the back around other hotels that are also budget oriented. Check in was with a robot/video kiosk streaming to India (I think). Efficient enough, but was odd to me. I did not see a live staff member for two days.

Leisure Partner

6/10

Pleasant

08 Sep 2025

margaret

Was there for 4 night, had no room service the whole time at the motel.

Leisure Family

4/10

Poor

17 Aug 2025

Martin

When Google took me to Super 8 the other side of the expressway should have seen the warning.

Motel 6 check-in is through a video kiosk with someone at remote location, so loud I can hear it 150 ft away from my room, all night, room smelt like indoor pool area but dirty long black hair on floor and in toilet, at first looked cracked. Floor sticky, no toiletries, bed has plastic mattress protector under sheets noisy and uncomfortable, does not stay fitted, no in room coffee, oney in lobby at 6am in 4oz cup. Plenty of parking and many dining options nearby. Other staffed hotel options worth looking at too, This location 👎

Leisure Self

4/10

Poor

31 Jul 2025

Paul

Worst motel 6 ever!

Leisure Family

2/10

Poor

30 Jul 2025

Verified traveler

Find Another Motel!

As soon as I walked into the lobby, all I smelled was weed. I prepaid for my room and I was on a cross-country road trip, stopping to sleep for the night with my dogs.

There was no person at the front desk, only a virtual kiosk where a woman from India spoke through. I asked if she was on-site or elsewhere and she would not divulge her location but wanted me to speak my full name & phone number in an area where my voice echoed in the lobby & down the hallways. So, there was no consideration for my privacy.

She issued a room key that didn't work...three times...and had to give me a 4th key & different room because the previous room was dirty.

The second room was cleaner but still old and I found a baby roach on one bed sheet.

Arriving exhausted at 1:00 a.m., I just decided to deal with it. All throughout the night, there was noise, commotion, and people going in & out of both interior & exterior doors, which disturbedy dogs and I.

I did not get a restful night so keep at all and I will never stay at that Motel 6 ever again!!!

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Faiez

Is the quit and safe but it did not have breakfast.

Business

2/10

Poor

21 Jul 2025

Glynn

Check in done by a computer screen (who Knows Where?) The woman was very difficult to understand. I was checked in to a room that was either occupied or had not been cleaned. No security personnel were visible and no hotel staff available, Seems very unsafe for senior citizens, I wondered if someone would be given a key for the room I was in. Overall not a good situation.

Leisure Partner

10/10

Exceptional

18 Jul 2025

Danyar

Good

10/10

Exceptional

18 Jul 2025

Danyar

Good

4/10

Poor

09 Jul 2025

Courtney

Plastic Mattress Covers 😬

There was no shampoo or conditioner in the bathroom. When my daughter went to ask the girl in the box (qiosk), she was told to go next door and to a different hotel and ask for some. We never found the remote so we weren’t able to watch tv. There was no phone in the room so you couldn’t call the front desk for help - maybe that was because there’s no one a the front desk.

Cleanliness was pretty good. The shower could have been cleaner, but the floors and everything else in the room looked good.

The bed was not very comfortable. I think the mattress was fine, but there were plastic covers on them that were not only super noisy, they also wouldn’t stay on at the corners.

I was thankful that we were only staying one night.

Friends_and_family Family

2/10

Poor

28 Jun 2025

Verified traveler

Bed bugs

We did not stay. We found SEVERAL bed bugs in the bed. They offered us another room, but the inside of the motel was not near as nice as the outside

Partner

6/10

Pleasant

26 Jun 2025

Gary

Large spacious room. However, room service only came into my room one time and I had to search them down to get towels for my five day stay. It’s in a very sketchy area. Expect to get the very minimal basic room with no extras like a wardrobe closet. The hanging rod was literally 2 1/2 feet long and hung over the microwave. Very strange odor in the hallway.

Business Self

4/10

Poor

23 Jun 2025

Aleksandr

🇺🇸

6/10

Pleasant

20 Jun 2025

Evelyn

Had the virtual check in. Elevators not working. Stairwells dark and scary. Parking did not feel safe especially for a solo traveler

Leisure Self

8/10

Excellent

18 Jun 2025

Margaret

Rooms were clean

2/10

Poor

10 Jun 2025

Azamat

there are bedbugs in this hotel

Business Self

2/10

Poor

02 Jun 2025

Jason

Dont stay here

The worst stay ive ever had. Did not get the room i requested, the room i ask for was on the third floor and the elevator was out of service. There was a huge fight in the hallway around 9pm lots of yelling, police inside the hotel and nine police cars with lights on outside the hotel, i did not feel safe. No one working the front desk, just a screen with an off-site person for you to talk to. Terrible experience, i don't recommend.

Friends_and_family Family

8/10

Excellent

24 May 2025

Tina

Need cable tv. Up stairs smell

2/10

Poor

18 May 2025

Brianna

Bugs in room and dirt everywhere.

10/10

Exceptional

17 May 2025

Melissa

The rooms we re extreelynice and clean

10/10

Exceptional

15 May 2025

Michael

Service great

Business Self

2/10

Poor

13 May 2025

Dustin

The room was not clean the tv doesn’t work there’s a random old couch in the room lots of paint chipping in the shower making it unsafe

Self

8/10

Excellent

12 May 2025

Randolph

Check in was a breeze. Coffee service only. Would have liked pastries. Other than that room was clean, with very little road noise.

Self

2/10

Poor

10 May 2025

Brandy

They’re literally is a computer screen to check you in none of the doors exterior doors to the hotel lock it reeks of cigarettes in there there are people actually live in their clothes hanging off the front. The entire pictures for this are not accurate. The elevator looks like it hasn’t worked in years. The most unsafe I have ever felt. I went ahead and checked in anyway took me eight minutes to get into the room because the key card wasn’t working then when I got into the room there’s plastic on the bed..We just left didn’t even stay

Business_and_leisure Partner

2/10

Poor

07 May 2025

RONALD

ad said 57. I paid 87 with 20 refunded. Dogs barking, doors slamming, elevator unserviceable, pass key didn't work, didn't like having to walk up and down the stairs several times to get with attendant. One and done. Won't be back.

2/10

Poor

05 May 2025

Sharon

Scamming ass hotel for 20 f****** dollars

The young lady at my check in it was very nice and sweet but somehow things went to the left as I left on my checkout day which was this morning. I was told at the time I checked in which was about 9ish that night and the young lady told me that there was a $20 for non-smoking. And at the time of check out the lady that you'll see in the photo was yelling and cursing at me and had the nerve to call me a MF and I snapped I hadn't had any sleep because of the dog barking down the hallway and people in the hallway talking so loud!! I wouldn't send a dead cat to this hotel!! After being yelled at and going back and forth with the lady and trying to explain to them that the lady told me at check in the $20 is for non smoking which we didn't smoke in there we don't smoke! But when I have not had any rest and paid $150 for a two-night stay and be treated like a dog and accused of a dirty stained towel that was thrown by someone so I went back and pick the tile up once she told me she was keeping my $20 and it went on from there until I knocked over the vase and smashed it ‼️ the housekeeper stood there and let her talk to me that was unacceptable and so did the manager or owner whoever the man is in the photo that I'm going to upload. I'm not a racist person but I refuse to be talked to like a dog and you have taken my money and these Indian people come over here thinking they can talk to people any kind of way and do shady s*** like they did ‼️

Friends_and_family Family

10/10

Exceptional

05 May 2025

elaine

The staff was friendly.

Business_and_leisure

6/10

Pleasant

28 Apr 2025

Connie

The room was a nice size and clean. The bed was fairly comfortable. The exit door from my room was close and convenient as I had asked for.

2/10

Poor

27 Apr 2025

Joshua

Save yourself

Just stay elsewhere. Elevator was out of service so you have to go up some sketchy stairs that my spouse actually fell down. We didn't get the room we booked and after bringing it to their attention they switched to what was suppose to be a king bed but it was another double queen. We gave up after that. Shower had hair all over the floor and so did the whole room.

10/10

Exceptional

18 Apr 2025

Javier

.

Leisure Pet

10/10

Exceptional

02 Apr 2025

BrianNSharon

Great beds

2/10

Poor

20 Mar 2025

Jim

Elevator was out, room smelled like urine and stale farts

6/10

Pleasant

09 Mar 2025

Christopher

Awesome staff

Business Self

10/10

Exceptional

17 Feb 2025

hassan

Truck parking

Business Self

6/10

Pleasant

26 Jan 2025

Chon

It was ok , felt like a dorm room almost.

Business_and_leisure Partner

2/10

Poor

10 Jan 2025

Jose

Ok

6/10

Pleasant

22 Dec 2024

DWAYNE

Shower door wouldnt stay closed.
TV had lousy picture. Lights burned out. Place just wasn't maintained well.

Self

6/10

Pleasant

07 Dec 2024

Mike

Inexpensive

10/10

Exceptional

19 Nov 2024

Raylandus

Lovely experience. Enjoyed myself to the fullest. Nice, clean and comfortable stay

Self

2/10

Poor

27 Oct 2024

Caitlin

Dirty environment — Mattress had what appeared to be mold as well as other stains.

Leisure Self

10/10

Exceptional

09 Oct 2024

Brandon

Everything

Leisure

6/10

Pleasant

02 Sep 2024

Sharna

The property seems to be in a bad area of town. The front desk lady was very nice . But there needs to be another blanket on the beds.

Leisure Pet

2/10

Poor

16 Aug 2024

Paul

Avoid - Not safe!!

Awful hotel. Plastic over the mattresses, so very uncomfortable. Area did not feel safe with what looked like vagrants living out of cars in the Carpark.
My husband was able to open the hotel door with a credit card. We reported this to reception. The girl behind the desk did not seem surprised at all and with no apology simply issued us with the key to another room.
I am surprised that hotels.com have hotels like this on their books. I expected better.

Partner

8/10

Excellent

13 Aug 2024

Barbara

Got the sleep I needed.

The kiosk & counter were not immediately staffed, but under ten minutes it was (it was midnight, though.) Hard to find entrance first time, but this was a second time visit. We exclusively do motel 6 due to the dogs free policy. This was average motel 6 room, we've had better and way worse. No bugs, no sketchy people, nothing fancy, everything worked, felt safe. Walls are thin, though.

Partner

6/10

Pleasant

11 Aug 2024

Ananth

Average property. A bit confusing to find the entrance to lobby

Business_and_leisure Family

2/10

Poor

10 Aug 2024

Cherina

Haur

6/10

Pleasant

04 Aug 2024

Suzanne

Check in is at a kiosk with video of a person not located on the property. My GPS could not find the address, so Ic called to get help. The person could not help but never told me he was not at the property or offered to connect me with someone at the site. I drove for an extra hour trying to find the place. The property has holes etc in parking lot area where I twisted my ankle. Shower door would not stay open which made it hard to get in shower. Hallway smoke detector beeped all night.

Leisure

2/10

Poor

22 Jul 2024

Daniel

Scary.

10/10

Exceptional

18 Jul 2024

Raylandus

A nice get away

I absolutely loved it. It was one of the best rooms I’ve ever stayed in. Shout out to Motel 6. I’ll see you all again soon.

Self

8/10

Excellent

17 Jul 2024

Andrea

Everything was great except the water pressure in the shower

Business Self

6/10

Pleasant

14 Jul 2024

Robert

When you need basic accommodation … passable

Business

2/10

Poor

13 Jul 2024

Randy

Did not like this place at all. It was noisy all night, no person greeted me only a machine. It felt dangerous, the door wouldn’t lock properly. Heard screaming. There was no internet service nor a remote for the tv. Got no sleep because the air unit also was super loud. I have never done a review before but I do not , would not recommend this place. Please do not go here.

Business_and_leisure Partner

6/10

Pleasant

13 Jul 2024

Chris

For a motel 6 the facility is decent, but the area around this hotel feels shady. Groups of young adults hanging out in adjoining parking lots in the early am clearly drinking and using other substances.

If this same hotel was in a nicer area it would be worth the stay. But the surrounding area makes this hard to recommend

Pet