Name: Hotel Arenas en Punta Leona
Address: Pacífico Central, 3, Garabito, 522200, CR

2/10

Poor

18 May 2026

karla

Reporte que no funciono el aire acondicionado, el mueble de cocina tenia cucarachas y en el baño se le salia el agua

Family_with_children

4/10

Poor

02 May 2026

Alejandra

firts day they cleaning but second day no one cleaning my room, I told them to do it.

Friends

10/10

Exceptional

25 Apr 2026

Maria Angulo

Mice

10/10

Exceptional

13 Apr 2026

Andres

Pool was very enjoyable

8/10

Excellent

01 Apr 2026

Rebeca

Spacious rooms, friendly staff, and a tasty breakfast, with nice surroundings where macaws and other birds are often visible. Families should note that room doors aren’t toddler-proof and balconies could be unsafe for small children. Playa Mantas is nearby (parking can be tricky and costly). Playa Blanca requires additional fee and isn’t accessible through the hotel

Family_with_children

10/10

Exceptional

24 Feb 2026

Gary

Clean room. Lovely clean swimming pool. Reception staff was helpful and courteous. Restaurant was good, food and staff.

Partner

6/10

Pleasant

28 Jan 2026

Tamara

When we got there our room key would not unlock the door. They had to come and put a battery in to get auto lock to work with our card. The hotel staff was not all that helpful. The room had poor lighting and not enough towels. Our room was never cleaned and we were never given fresh towels. We had no hot water to speak of. It was like warm more on cold side. The pool was nice but the swim up bar was never open. They do not exchange currency so make sure you have colones. The restaurant was ok and food was decent but be prepared to wait. Overall very overpriced for what you get.

Leisure Family

4/10

Poor

05 Jan 2026

David

Bed and pillows were bad. The room is spacious but badly arrange. TV of like 29\" it was imposible to even read the subtitles and sound was the wors. It was not a luxury payment but it looks like a luxury hostel not an Hotel in a Premium club.

Leisure Family

8/10

Excellent

30 Dec 2025

Jean

Clean place and nice staff the hotel is around two or three stars

Leisure Family

10/10

Exceptional

29 Dec 2025

Schneider

Clean room, friendly staff and clean pool..

Leisure Family

10/10

Exceptional

29 Sep 2025

Natalia

We are long time patrons of Punta Leona and were impressed with

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Paul

The hotel is next to a mini market and POPs ice cream store. It also walking distance from playas mantas. The pool is large and nice. The restaurant is mediocre at best. Unfortunately, there are no other options for food, other than the hotel restaurant and maybe one more place. We had to drive to the main road in order to get other restaurant choices.

Leisure Partner

6/10

Pleasant

22 Mar 2025

Carlos

Hotel is OK.

Leisure Family

10/10

Exceptional

16 Mar 2025

Adriana

Friendly staff, clean and close to San Jose

Family_with_children

10/10

Exceptional

29 Jan 2025

Jeremy

Decent for the price in the area.

4/10

Poor

14 Oct 2024

Miguel

Mal servicio

Tengo una queja muy formal
Pedi realizar late check out y me dijeron que no habia campo . Me molesto mucho por que la ocupación del hotel no estaba ni al 10%
Como va a ser posible que me dijeran algo asi y despreciaran el que me quedará mas tiempo

Partner

2/10

Poor

08 Oct 2024

tatiana

THIS HOTEL IS SCAM ADVERTISING.! Do not fall for it Be aware. The hotel Does NOT have access to thewhite and most beautiful beach in the punta Leona property. We never stsyed at it as we were humiliated disrespect we by 2 of security guards on punta leona beach as we got there and were humiliated by not weAring Punta leona hotel bracelets thats the only has the access to this beach onnpunta leona property. We were with 2 kids 10 yo and the guard on punta leona beach harrased us for not having bracelets from punta leona hotel but having non acess allowed from.this hotel. They did not refubd us till then and we NEVER stayed at this hotel as per what happened on the beach that day, as I managed the same day to book punta leona hotel with its beach access. Do nNOT fall for this scam hotel advertising! Stay aware. The guard on punta leone beach offered us to walk 15 miles on the ocean back to thus hotel since he was humiliating us in front of our crying 2 kids and didnt allow us to even take thr bus back to this hotel....kids born in CR, spoke perfect Spanish and we did too. It never helped us to get a refund from this hotel as Expedia said the hotel never answered thrm what happened. Please DO NOT BOOK this place . Scam.

Leisure Family_with_children

8/10

Excellent

29 Sep 2024

Líndsay

Los accesos a las
Playas están fatales

8/10

Excellent

13 Aug 2024

Mauricio

Great !

Leisure Family

6/10

Pleasant

21 Jul 2024

Marianela

Mattress are old and lots of metal springs making hard to sleep. Breakfast was great and entertainment staff keep a good mood during the day.

Leisure Family

6/10

Pleasant

28 Feb 2024

Paul

I like the family friendly setting and the conveniance of the small supermarket up the block

Leisure

6/10

Pleasant

05 Feb 2024

Leslie

Many things wrongs. The layout sucks, broken elevator, poor directions inside the complex very easy to get lost. Not enough lights in the pool area once it gets dark…. Infestation of mosquitoes!!! Good resultant good prices, good food/breakfast, good staff. Nice pool. Bring mosquito repellent.

Leisure Family_with_children

6/10

Pleasant

04 Feb 2024

KIRLY

Hoye Arenas does not longer have an agreement with Punta Leona which means the only beach access is now Playa Mantas and you have to either pay the regular parking if you get any spot cause is pack during weekends or walk there from the hotel as is no longer offering transportation. Really Arenas just provides the pool and sells a closer location to the beach but no beach access at all. I’m not sure I’ll go back as least not during high season

Leisure Family

8/10

Excellent

03 Jan 2024

Verified traveler

Un buen alojamiento

Agradable estadía, habitación impecable en limpieza y orden. Mucho ruido durante el día en la piscina que entra a las habitaciones. El desayuno es promedio.

Partner

4/10

Poor

06 Aug 2023

Erick

Rented two rooms,one of them the air conditioner was not working,asked them to give us another room,they refused and said that we had to wait for someone to look at it,took them 4 hours. Also next day there were no water for 2 hours.

Leisure Family

6/10

Pleasant

18 Jun 2023

Jason

We have stayed at Punta Leona numerous times but now they have shut off access to playa blanco as well as to the pools and restaurants. The continental breakfast for Arenas is good but used to be a lot better. It cost us $100 extra per day to have access to the beach and lunch at the club. We also had open exposed wires under our sink in the bathroom which was a little worrisome especially for electrocution hazards.

Leisure Partner

4/10

Poor

13 Jun 2023

Brian

Reception desk clearly has no customer service training

4/10

Poor

12 Jun 2023

Brian

Overall the property was nice but the staff was rude. Clearly there is no customer service training.

Leisure Family_with_children

10/10

Exceptional

18 Mar 2023

Chaudhry

I loved the swimming pool and my girlfriends really enjoyed it also and the breakfast was great.The room was nice but the bathroom was very small and the hot water was not working but other than that I really liked this hotel.

8/10

Excellent

14 Feb 2023

Jeanette

Wow. What a nice pool. No one was at the bar, but the nights we stayed the hotel was not busy. We did have someone come to pool area and then bring us back a beverage. Rooms very nice. We also liked the restaurant

Leisure Partner

8/10

Excellent

23 Jan 2023

Wilbert

The area and its exclusivity !

Leisure Family

6/10

Pleasant

19 Dec 2022

Yeison

El hotel está muy bien, únicamente que no es tan cerca de la playa, y el hotel no brinda traslado a la misma, tienes que caminar y en partes del trayecto no hay acera lo que lo hace un poco peligroso

Leisure Partner

6/10

Pleasant

02 Oct 2022

Anamaria

Hice reservacion para 4, al final vinimos 5, paguenel extra de uno más. En la habitacion hay 2 sabanas... no sabanas extra, ni nada para cobijarse, asi que los 5 dormimos con 2 sabanas.

Este hotel no tiene acceso a la playa, tr dicen que puede ir hasta playa Mantas, pero cuando llegas allá no hay a donde dejar el carro y no puedes entrar. El hotel no tiene acceso a la playa en realidad.

Mientras estas en las instalaciones, no puedes abrir un boucher para que carguen bebidas a tu habitacion, asi que si deseas una bebida en la piscina debes cargar tu cartera siempre, pues todo debe pagarse adelantado para que te sirvan.

En general el hotel es bonito, esta limpio y todo esta en buenas condiciones, el personal hace lo mejor que puede su trabajo, pero es bastante incomodo porque es un hotel en la playa sin acceso a la playa.

Leisure Family_with_children

4/10

Poor

28 Sep 2022

Robert

The pool area was great, but you cannot access Playa Blanca, so its name is misleading, the beach is far away an you have to pay 7000 colones for parking, so this is a hotel to stay at the pool but a beach one

Leisure Family

10/10

Exceptional

18 Sep 2022

john e. murillo

Close to the beach wonderful everything was perfect

Leisure Family

4/10

Poor

12 Aug 2022

Steven

Road to get to hotel is almost impossible to get through and not many amenities around

Leisure Partner

10/10

Exceptional

17 Jul 2022

Esteban

-

Leisure Family

4/10

Poor

12 Jun 2022

Luis

En la página se entiende qtw el hotel es de punta leona y me indujo a error. No tiene acceso al club ni las instalaciones, ni siquiera al restaurante porque es independiente, pero no lo advierte . La ropa es cáma es vieja y las almohadas como un trapo.
La cama es dura y poco confortable
Habitación extremadamente sencilla para el precio

Leisure Family

8/10

Excellent

14 Mar 2022

KIRLY

Enjoy the access to playa Arena blanca.

Leisure Friends

2/10

Poor

31 Jan 2022

Verified traveler

No good

Bad food

Friends_and_family Family

8/10

Excellent

22 Jan 2022

Juan

Nice place for a weekend stay. Site is clean and well maintained.

Leisure Partner

6/10

Pleasant

10 Jan 2022

CARLA LORENA

La atencion es buena. Pero me parece muy mal que pongan imagenes como si la playa estuviese frente al hotel y no es asi. Y si decides ir a la playa no tienen baños asi que tus unicas opciones son: Pagar parqueo e ir a playa Mantas o utilizar el parqueo gratis que ofrece el hotel pero luego montarte al carro con tu familia mojados y llenos de sal y arena. La Piscina muy bonita, PERO NO HABIA SALVAVIDAS.

Leisure Family_with_children

6/10

Pleasant

03 Jan 2022

HAZEL

El hotel esta ok por el precio. Se mantiene bien cuidado y tienen actividades.
Lo que no gusto fue el desayuno. Siempre lo mismo y la comida es fria. La tostadora de pan era como de casa y duraba montones para tostar el pan.
Nos encanto el servicio de Kaylin. Súper simpática y muy amable.

Leisure Family

8/10

Excellent

25 Oct 2021

Vidal Felipe Ortiz

Good bathroom, bad difficult beach access but pretty good beach

Leisure Family

10/10

Exceptional

06 Oct 2021

NORMA

it is a beautiful location, close to amazing beaches, the prices is very family friendly, the staff is awesome. Loving our stay, dreading our departure. Thanks
PS Food is incredible

Leisure Family

4/10

Poor

10 Jun 2021

Lizbeth F.

Just No.

I would say stay anywhere else in the area.

Friends_and_family Family

8/10

Excellent

22 Apr 2021

Dana

Mas o menos

Overall pretty good. Good service at the restaurant. At 9am on Saturday morning a guest was blasting terrible music at the pool for all to hear, really disturbing the peace. Alerted the reception workers, who said they would come talk to him, but never did. Disappointing.

Friends_and_family Friends

8/10

Excellent

12 Apr 2021

Verified traveler

Very big pool. Room was a bit small and there was a lot of wasted bathroom space. The pool activities and music were too loud.

Leisure Friends

8/10

Excellent

01 Mar 2021

Verified traveler

Me gustó mucho la limpieza del hotel , lo amplio de la habitación , el restaurante físicamente y también la comida estuvo muy bien .
Los que se debe mejorar : en algunas partes de las paredes de la piscina vimos manchas negras (parece hongos) y en cuanto a la habitación tuvimos problemas con la temperatura del agua de la ducha , hay mucha variación de presión y eso hace que haya variaciones en la temperatura del agua.

Leisure Family

8/10

Excellent

23 Feb 2021

Brandon

Hotel de familia

Rápido acceso a las playas, poco ruido externo. Ideal para familias

Friends_and_family Family

8/10

Excellent

15 Feb 2021

Verified traveler

Todo bien pero arcaico procedimiento de check-out.

Leisure Family

10/10

Exceptional

31 Jan 2021

Hector

Excellent facilities in very good conditions, clean and flawless rooms. Very kind staff and efficient services.

Leisure Partner

8/10

Excellent

08 Jan 2021

Verified traveler

The hotel personnel and mostly everything at the hotel was great! Very supportive in helping us correct planning issues Expedia couldn’t help us solve. I’m thankful they helped us enjoy the rest of our vacation after two stressful weeks working with Expedia staff who couldn’t help me correct this reservation.

Friends_and_family Family

10/10

Exceptional

02 Jan 2021

Reuben

I LOVED this hotel because all the staff there are super nice and comfortable. Plus the beach is only a walking distance away. Rooms were super nice and clean! The food was soo super good!

Leisure Self

6/10

Pleasant

24 Dec 2020

Verified traveler

El hotel ya no pertenece a la modalidad \"All Inclusive\" sin embargo en la página donde hice la reservación no se indica ese detalle y viajé creyendo que iba a contar con la alimentación. Finalmente no fue así.

Leisure Family_with_children

6/10

Pleasant

18 Dec 2020

Verified traveler

Access to beach is not friendly. People from the hotel is Nice.

Leisure Family

4/10

Poor

30 Aug 2020

Verified traveler

Nos dieron una habitación abajo al lado del cuarto de máquinas; fue imposible dormir debido al ruido tan fuerte que genera.

Las fundas de las almohadas ya se encuentran desgastadas, x lo que fue poco placentero el uso de las mismas.

Leisure Family

6/10

Pleasant

11 Aug 2020

Jonathan

They have to improve its restaurant service, prices are high and food is barely tasty.

Leisure Family

8/10

Excellent

10 Aug 2020

Magda

Great value for money. The pool was heated. Rooms were clean. Good size bathroom.

Leisure Partner

4/10

Poor

07 Aug 2020

Carlos

Room was ok but Restaurant very poor!!! The pool was ok but they allow loud music from someone staying there!!!

Friends_and_family Family

10/10

Exceptional

29 Feb 2020

Lola

The hotel is really nice and quite. I think it needs a tour agency to reserve the local tours.

Leisure Family

10/10

Exceptional

11 Feb 2020

Verified traveler

Costumer service was great , nice pool, if you go to the beach it has to be playa blanca

Leisure Family

8/10

Excellent

10 Feb 2020

Verified traveler

They should have new pool chairs, but everything was great! Had a blast

Partner

8/10

Excellent

01 Feb 2020

Verified traveler

You need to speak Spanish to be able to participate in the pool activities.

Leisure Partner

6/10

Pleasant

27 Jan 2020

Kevin

There is not much to do in the hotel besides the pool.
It has the beach close but it does not have an easy access to Playa Blanca which is something really bad, so I’d say this place is just for 1 or 2 nights maximum.
In general is an average hotel, the “all inclusive” thing is not a big deal so don’t expect too much.

Friends_and_family Family

8/10

Excellent

21 Jan 2020

Patrice

All was well and nothing to complain about! Great to have a lovely beach to walk to

Leisure Partner

8/10

Excellent

19 Jan 2020

Raul

I didnt like type of spirits.
However the food is great

10/10

Exceptional

15 Jan 2020

Verified traveler

Excellent rooms, great food, great staff service...

Leisure Family

10/10

Exceptional

12 Jan 2020

Jose Alonso

Excellent but...

Excellent location. It could be better if they have something that allow clients go to white beach (Playa Blanca) through the street. Sometimes the swell does not allow go there. The magic of white beach (Playa Blanca) will make you wish never leave.

Partner

10/10

Exceptional

12 Jan 2020

Cindy

The staff was wonderful. Took us on hikes and gave us information on things to do. Went to the white sand beach on low tide. Beautiful. Great music and entertainment. The food was good. Beds a bit hard but this is Costa Rica. Pura vida

Leisure Partner

8/10

Excellent

09 Jan 2020

Kazimierz

Good all inclusive

We changed last minute. The place is great for an all inclusive & family trip especially with children. The staff is VERY friendly & food excellent ( and plenty of it)

Friends_and_family Family

8/10

Excellent

29 Dec 2019

Praveen

We found this place as a same night booking (we checked in within one hour of booking it). Because of that the hotel was kinda unprepared for us. What made it harder was they didn't have a working internet connection. This made our check-in an hour+ process. But the staff was very patient and were genuinely trying to make it as quick as they could. They didn't hold us up for payment (because the lines were down) but let us in with 2 adjacent rooms overlooking the pool on one side and the trees + parking on the other.

The pool is the highlight of the place + the open bar. It's an all inclusive. Breakfast is typical rice beans , fruit, .. good coffee. Lunch and dinner have more variety but for vegetarians it's again the rice +beans. You do tend to want variety after eating that for a day.

Th

Friends_and_family Family

8/10

Excellent

27 Nov 2019

Marcela

Snacks and cocktails are good. Buffet can be improved.

Leisure Family

6/10

Pleasant

26 Nov 2019

Daniel

Not bad

It is what it is when you go to a place like this. I didnt expect much but i expected more food options and for an all inclusive if you want to eat after 10 your pretty limited to nothing.

Partner

10/10

Exceptional

05 Aug 2019

Verified traveler

The rooms were always clean and neat. The shower had very hot water. The staff did their best to make sure our stay was just what we wanted. Carlos and Jorge went above and beyond to set up tours, fishing and a private taxi for a day. Marciella was so much fun at the pool. Sensi and Perla were wonderful in the restaurant. When we brought our fresh tuna in from fishing the chef went out of his way to prepare our catch for us. This is a very family oriented hotel. The buffet even had a special section for Los Ninos. Most of the staff spoke English. They helped us with our Spanish pronunciations patiently and courteously. We loved it there!

Leisure Partner

6/10

Pleasant

30 Apr 2019

Verified traveler

I did like the fact that it was quiet. However, the food selection was minimal and quality below par.

Friends_and_family Family

8/10

Excellent

22 Apr 2019

Verified traveler

They have to improve the maintenance of the \"Disco\" and the gym.
It is also important to increase the quality of alcoholic beverages.
But in general the place and the service was very good.

Leisure Partner

10/10

Exceptional

24 Mar 2019

María

Nice place for kids and adults, the rooms have space and confort

Leisure

8/10

Excellent

07 Mar 2019

Verified traveler

Limited schedules at the bars and discoteque. Music at the bar was old fashioned, same at the bars

Leisure Partner

8/10

Excellent

04 Mar 2019

Verified traveler

Service was very good and friendly, we had a good time for a quick trip, food can be better and the only negative aspect is the animation, the disco music was terrible... I think she was using youtube... lol everything else was good.

2/10

Poor

20 Feb 2019

Verified traveler

No parking of the bat. not helpful staff at all. Terrible full and noisy. Do not ever go!!!

Leisure Partner

8/10

Excellent

11 Feb 2019

Laura

Not good value for money but it was a decent stay

When I read the reviews of this hotel I was honestly quite concerned, but my stay was non-refundable so my cousin and I headed there with the intention of maxing out the all-inclusive aspect and spending most of our time at the beach.
This is what I discovered: Hotel Arenas has no right to charge the amount of money they do for the overall quality of the hotel itself and the food. However, if they were to lower their prices a bit they would be much better value and I would happily stay there again.
The whole place is just a bit shabby, too shabby for the amount of money it charges. When I opened the mini-fridge in my room the liner fell off completely. The sheets and towels both had stains. The lighting is hideous. The lounge chairs all had cracks in the slats (the one I sat in on our final morning actually broke while I was sitting in it), the pool tiles have some green algae growing in them and the concrete ramp leading down the pool bar was slippery and dangerous. The food was geared mostly towards locals (and even that was somewhat overcooked) and the breakfast was definitely better than the dinner. For a hotel that opened in the last decade and charges upwards of $200 a night, NONE of this should be happening.
That being said, the staff were kind and helpful, the drinks were tasty, the pool was a very good temperature and the loud music stopped playing at a reasonable time for families to go to bed. The hotel is a decent walk from Playa Mantas, which is great.

Friends

10/10

Exceptional

03 Jan 2019

Verified traveler

The service was exceptional, the staff anticipated all my wants and needs .
The one thing they need is a shuttle to the beach Mantas ,I myself enjoyed the walk, but did hear other guest comments and they weren't to happy with the walk.

Leisure Self

2/10

Poor

01 Jan 2019

Verified traveler

Wireless was non-existent most of the time. It is kind of in the middle of nowhere so not a good place to not have service. It was crowded but it was new years eve so understandable, but i had almost no water pressure most of my stay I'm talking barely a trickle. The eating areas for the all inclusive were not air conditioned so sweating and eating is not cool. Food was good, the new years eve party was fun and food was very good. Beds were not great but i slept alright. Staff was very attentive.

Leisure Self

6/10

Pleasant

16 Dec 2018

Verified traveler

Terrible food, cafeteria area waa a joke, service to slow, bar area crowded always, asking for a drink for my two kids took 30 minutes.

10/10

Exceptional

23 Sep 2018

Verified traveler

I like the all inclusive it has many delicious food and beverages. The pool is very good and the rooms are so nice

8/10

Excellent

19 Aug 2018

Texas

The food wasn’t good and the disco needs improvement.

8/10

Excellent

13 Aug 2018

Alfredo

staff very friendly, very good food and the price is right.

6/10

Pleasant

02 Jul 2018

hk

Nice, but some uncomfortabilities

if you want some musics and party, the hotel is great for you. but if you want some relexation, it's not for you. They put loud music and movie (in the night time) at the pool, and rooms are so close to pool. and I also expect some drinks or food in the room (because it's all inclusive), but only two bottles of water were there for our 2 night stay. We called 3 times to get more water, but ignored. so i ran down to the front desk to get water

2/10

Poor

22 Jun 2018

Ricardo

Wireless not working
Bed uncomfortable
Bar with a lot of noise at night,
No variation of food
They are not prepare for all inclusive

10/10

Exceptional

10 Jun 2018

Verified traveler

Great location with the beach in walking distance. Staff was terrific. Food was delicious

8/10

Excellent

13 May 2018

Verified traveler

The hotel is nice, staff is very friendly and welcoming. Food is good. The only bad thing are the room locations, they are all very close to the bar and discotheque which goes on until midnight. Also, very close to the pol area, which can be very loud with kids and music. If you are looking to get some rest, this is not the place for you.

6/10

Pleasant

02 Mar 2018

Verified traveler

Simple hotel in a quiet location

I stayed at Hotel Arenas alone and found that it was very quiet during the week but much busier at weekends. I feel this hotel is best suited for shorter stays as the food available does not vary greatly so it can become a little boring. The staff are friendly and helpful, although few speak English so bear this in mind. The room was clean with a good working tv and fridge. I felt that the food could be of better quality and note that when the hotel is particularly quiet there is only an a la carte menu available, which is the same each day for both lunch and dinner. The pool is a good size with plenty of seating but this does fill up quickly at the weekend when busiest. There is not much to do in the area but I would definitely recommend a walk to Playa Mantas. Local shop is convenient and pizzeria is average quality but good service.

10/10

Exceptional

27 Feb 2018

Irina

Amazing service...but restaurant takes ages

Am from Costa rica and eent to this hotel with my parents. Amazing service all the staff will be there to help you. Beautiful location very close to San Jose ( about an hour and a half). Clean and neat rooms.

The breaking point is the restaurant. Nice an clean friendly staff but they take forever to bring your plate ( not exaggerations. 45 mins at breakfast. 1 hour to lunch. Same menu two dinners in a row and lunch).

Other than that the beach is half a mile away and enjoyable place.

4/10

Poor

25 Feb 2018

Ale

The room has not enough towels for 2 people. The hotel was not ready at 3. And we were not able to drink or eat after 3 pm

8/10

Excellent

09 Feb 2018

Pirooz

Beautiful area

I loved the nature around the hotel very much. Food is catered towards the local people, but there was always some food that I enjoyed. It was noisy so I had to use white noise to filter the noise. Wi-fi in my room was weak so I had to go to the lobby a lot to have a better speed. Staff were very warm and friendly. Overall I enjoyed my stay.

10/10

Exceptional

16 Jan 2018

Verified traveler

wonderful time.

Family

8/10

Excellent

02 Dec 2017

Darren

Amazing

Perfect Relaxing trip