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Villa Caletas

Pacific Central Coast · Costa Rica

Playa De JacoView location

9.2/10Excellent730 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Location8.4/108.4
Neighborhood9.0/109.0
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Villa Caletas

Located in Tárcoles, Hotel Villa Caletas is by the ocean, within a 10-minute drive of Hacienda las Agujas and Auto Mercado Herradura. This beach resort is 8.9 mi (14.3 km) from Jacó Beach and 6.2 mi (10 km) from Playa Blanca.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators By ocean Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 60000 per vehicle
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Canopy Vista Los Suenos Adventure Park 5 km / 3.1 mi
Hacienda las Agujas 6.2 km / 3.9 mi
Auto Mercado Herradura 6.6 km / 4.1 mi
Playa Agujas 8 km / 5 mi
Playa Bochinche 8.9 km / 5.5 mi
Playa Limoncito 9.3 km / 5.8 mi
Mantas Beach 9.3 km / 5.8 mi
Herradura Beach 9.7 km / 6 mi
Herradura Bay 10 km / 6.2 mi
Playa Blanca 10 km / 6.2 mi
Marina Los Sueños 10.4 km / 6.5 mi
Playa Tárcoles 11.2 km / 6.9 mi
Neo Fauna 13.3 km / 8.2 mi
Jacó Walk Shopping Center 13.6 km / 8.4 mi
Rainforest Adventures Jaco 14 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE SUPERIORJUNIOR SUITE • SUPERIORJSU.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villa Caletas

    JUNIOR SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villa Caletas

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Villa Caletas

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Villa Caletas

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villa Caletas

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villa Caletas

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HONEYMOONSUITE • HONEYMOONSUI.HM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villa Caletas

    SUITE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Villa Caletas

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Villa Caletas

9.2
Excellent
730 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.4 /10
Neighborhood
9.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
08 Jul 2026
Monika
Las vistas son espectaculares, la piscina es hermosa y la atención del personal sobresaliente. El lugar es especial para celebraciones en pareja y para relajarse. El masaje en el SPA también estuvo excelente!
Partner
6/10
Pleasant
19 Apr 2026
Juan
The Restaurant is very expensive, the gardens requiered maintenance in general, only 1 little pool for all guest.

In general, is a very relax place, but it not all good experience
Partner
10/10
Exceptional
16 Apr 2026
Kamini
Amazing staff, beautifully, maintained grounds, delicious food, and each room is so uniquely curated to give you region specific vibes. Loved it!
8/10
Excellent
05 Apr 2026
Sharmayne
The views are absolutely breathtaking, easily the standout feature of the property. Whether you’re overlooking the ocean at sunset or walking through the grounds, the scenery is stunning. The property itself is beautifully maintained, with lush landscaping that really adds to the overall experience. Most of the staff around the hotel were warm, welcoming, and very helpful, which made navigating the property and enjoying the amenities easy.

That said, the dining experience fell short. The restaurant staff were not as friendly, and the service felt subpar compared to the rest of the hotel. The menu lacked variety, and it felt like there were very limited options—almost like you were stuck eating the same meals repeatedly. Unfortunately, the food itself didn’t stand out either.

Because the hotel is quite secluded, you don’t have many alternatives unless you’re willing to travel about 30 minutes into town, which can be inconvenient if you’re relying on the on-site dining.

On a positive note, the private beach was a nice feature and a great place to relax and unwind.

Overall, Villa Caletas offers incredible views and a beautiful, peaceful setting, but improvements to the restaurant experience and menu variety would make a big difference.
Partner
6/10
Pleasant
05 Mar 2026
Gabriel
.
Partner
10/10
Exceptional
23 Feb 2026
David
Pleasantly surprised given the negative reviews. We thoroughly enjoyed our stay. Great reception and concierge, very helpful. Despite what some people say the restaurant served high quality food for both breakfast and dinner. The service was quick and attentive without being too on your face. Every member of staff we met were friendly. Our room no 2 was well positioned for the pool, bar and restaurant. The icing on the cake are the views which are spectacular. Easily the best hotel of our Costa Rica tour.
Partner
8/10
Excellent
23 Feb 2026
Jill
Mixed feelings about the resort. We are in our mid-50’s and in normal shape. Our room was a villa, #27. It was the third from last furthest from pool/restaurant area, and it was 100% uphill climb when leaving our room / or downhill when going to the room. It was 50 stairs and 360 paces/strides, again uphill.
However, the walk was covered by a roof or vegetation most of the time if it would rain and the path. It was aggregate and stone and was beautiful.
There is one restaurant and impossible to get a reservation once we arrived, so make them weeks in advance of arriving! I think a lot of this is due to other people not staying at the resort that come for the sunset or view. For example, could not get a reservation till 8:30PM but since the sunset was bad that night no one showed up so we were able to get a table last minute. When there is a gorgeous sunset it took us 45 min to get a cocktail to see the sunset. Horrible for those of us staying there! We should have a priority over others. Food was great!
Saw some wildlife but was expecting more. Macaws would fly by but fairly far away. Monkey at pool tree twice at 2:00. Ask front desk to take you on a cart ride to see where Macaws nests are so you can walk there other days to see.
Pool was nice but no rafts allowed and got crowded when kids were there. But not crowded most of the time.
Spa was wonderful.
One Uber drivers car was not the best and he had some issues on the steep road getting to the place.
Partner
10/10
Exceptional
16 Feb 2026
robert
All was wonderful as usual 🙏
Partner
10/10
Exceptional
10 Feb 2026
Manjit
Amazing
Leisure Partner
10/10
Exceptional
10 Feb 2026
Angel
outstanding hotel, gorgeuos
Leisure Partner
10/10
Exceptional
09 Feb 2026
Juan
Excellent
Leisure Family
10/10
Exceptional
25 Jan 2026
Valerie
Amazing view of the ocean and sunset from our room!
Leisure Partner
10/10
Exceptional
16 Jan 2026
Gail
Extraordinarily beautifully appointed.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Nicola
I cannot say enough great things about this hotel. The staff the views the food, everything is five star in first class and I highly recommend it!
Friends_and_family Family
10/10
Exceptional
11 Dec 2025
Maureen
Amazing and forgetful
10/10
Exceptional
30 Nov 2025
Adrian
Everything was perfect.
4/10
Poor
24 Oct 2025
Andres
The property is gorgeous, the views are amazing.

But: Our sheets had a red stain, it seems like blood.

The restaurant is way too expensive, and I'm not saying this blindly, you can tell the food quality is below average. (We are locals, we know what you can buy and how much it costs).

We got bread during our lunch, they gave us toasts, and clearly from the day before or who knows when. We order a hamburger and a pita, the bread wasn't totally fresh. The oil used for the French fries was cheap smelly oil, a nightmare for the stomach. We got sick.

We order a couple of Aperol Spritz (priced at $24 each, not even in Europe), the proportions and the mix were totally wrong, it was almost all prosecco and was missing enough Aperol. I know this because I make my own drinks, and my best friend is freaking good at it, so we've been studying the recipe for over a year.

When I told the waiter about it, he asked me what's wrong, I tried to explain, and when I told him it wasn't properly mixed, he replied back, saying that was normal because of the liquor density... I came out rude saying I wasn't going to argue with him about how to do it, that we wanted a new drink. He insisted on knowing what was wrong or he was going to be charged for it.

So that tells me that restaurant is poorly managed, I told him if that was the case then I'll pay them, but he said it was fine, that he already talked to his boss.

The restaurant killed it for us, not planning on going back.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Jean Marcel
Clean room -Ocean view
Splendid hotel
Leisure Partner
6/10
Pleasant
25 Sep 2025
Daniel
The rooms are pretty dirty and old. But outside of that, everything else on the property is beautiful.
8/10
Excellent
11 Aug 2025
Verified traveler

Pura vida

It's a beautiful hotel. Not a lot to do at the hotel. It was the slow season. Beautiful pool. The staff was very friendly and accommodating when we found a huge spider and some bugs in our first room. They upgraded us to a villa, no extra charge.
Friends_and_family Family
8/10
Excellent
04 May 2025
Nicole
The quality of the service has dramatically decrease. The staff at the receptions are not locals and their knowledge of the hospitality world is null, this was the worst check in and check out process.
Not long ago, this was one of the best boutique hotels in Puntarenas.
The place is beautiful, the staff seems they don’t care their job.
The restaurant is expensive and they are not willing to make small changes in the menu even if the price is 4x what you will pay on average in any other place.
Enjoy the view, don’t expect a good treatment from their staff.
Leisure Partner
8/10
Excellent
01 May 2025
HAIYAN
property is amazing. Yet staff are arrogant.
Self
10/10
Exceptional
18 Apr 2025
Jarryd
The most amazing hotel we’ve stayed at
Leisure Family
10/10
Exceptional
25 Mar 2025
Michael M Boire

Great place to stay

Beautiful setting and spectacular view from our room. The pool is beautiful! The beach is nice, but access to the water is a bit challenging. The service in the restaurant is a bit slow, but not a huge deal, considering the view. All of the food was excellent, as were the cocktails
Partner
2/10
Poor
15 Mar 2025
Peter
Horrible service
10/10
Exceptional
02 Mar 2025
Jennifer
Excellent place to stay, will definitely go back. Beautiful property and so many amazing views.
Leisure Partner
10/10
Exceptional
28 Feb 2025
Eric

Legendary views!

It is one of the most beautiful and romantic spots in Costa Rica. The stunning views are legendary. But there is a lot of stairs and incline, so be prepared. But don’t miss this beautiful place.
Partner
6/10
Pleasant
25 Feb 2025
arnav

Mixed bag

I booked this room based on the amazing review but I overall had a mixed experience !

Positive- the good part of this property is the location, it’s very near Jaco beach and around bunch of restaurants . The views from the room and restaurant is amazing and you would really njoy the sunsets .
We also loved the architecture it was really nice, the lobby, room decor and the terrace. The room cleaning staff was meticulous and made nice cute design of towels each day for us.

Negative-
1. It seems we arrived during a wedding event . I would expect a 4 star hotel to plan accordingly . However we had to park quite far from the reception as the parking was full . Note we were not super late to check in we had arrived, around 4 pm. Secondly we were told they could sit us for dinner only after 8 pm due to the wedding . We had booked months in advance they should have planned better.
2. During dinner we were told that there is nothing vegetarian except 1 salad. In today’s date for a 4 star property not having any vegetarian option was really disappointing. The person who took the order also did not offer anything like a pasta with no meat or something. We are global travelers and in our experience, such restaurants ( where there is nothing vegetarian ) - generally they offer to cook the same dish but without meat, here they did nothing ! Very disappointing !
We ended up getting good food from Jaco which was cheaper :)
3. Maintenance of the property is poor - while the architecture is
Partner
10/10
Exceptional
24 Feb 2025
karen

I Loved It All!

A slice of heaven: the beautiful beach, the infinity pool, the fabulous food and cocktails, the spectacular views! I loved it all!
Friends_and_family Friends
10/10
Exceptional
11 Feb 2025
Frances
The most beautiful resort i have visited in Costa Rica
10/10
Exceptional
04 Feb 2025
Thomas
Very beautiful property
Leisure Partner
10/10
Exceptional
31 Jan 2025
Golan
We had great time
Leisure Partner
8/10
Excellent
10 Jan 2025
Lacy
This was a great place to visit and stay. Highly recommend for a vacation
Leisure Partner
10/10
Exceptional
25 Oct 2024
RENATA EDYTA
It offers spectacular views, good food, and polite customer service. It also has a good spa offering and an amazing yoga spot. You can see a lot of wild animals. The infinity pool is amazing and it offers an incredible view.
Leisure Partner
8/10
Excellent
02 Sep 2024
muzaffar
Amazing views of scenery around.
Hallways were dark and reptiles @ night
Leisure Partner
10/10
Exceptional
31 Jul 2024
Fito
This hotel is a perfect place to get married or impress your significant other with romance. The views are remarkable
Leisure Partner
10/10
Exceptional
14 Jul 2024
Will
This is one of Costa Rica’s original luxury hotels and a member of the Small, Distinctive Hotels family. Like a castle perched high on a mountain top overlooking Herradura and Javi - Sunsets and dining here are some of the best in Costa Rica. Come here for the views and history, and dining!
Leisure Partner
8/10
Excellent
28 Jun 2024
mark
Just stayed one night. We have been there in the past to enjoy the view and lunch with friends . First time overnight. Room wasn’t comfortable old furnishings and not even close to getting your money’s worth. I guess it is all about the View.
Partner
6/10
Pleasant
17 Jun 2024
Arina
The exterior is charming, but the rest is very average. If you have sophisticated taste and pay attention to details you would be disappointed. Didn’t worth the money.
Leisure Partner
10/10
Exceptional
25 May 2024
Efraim
VERY NICE QUIET. STAFF VERY HELPFULL
Leisure Family_with_children
10/10
Exceptional
26 Apr 2024
James

A Perfect Hotel

a this is always a perfect place. The rooms are palatial. Everything is spotlessly clean. If a hotel can be perfect this one is. Spa services are great. Food is great. Location is beyond compare. The views are breathtaking. Staff is great. its worth every penny.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2024
Melissa
Even though it was completely booked, it felt the opposite. Private, secluded and friendly, not to mention breathtakingly beautiful at every turn, we felt like we were one of only a few there. Food and atmosphere was top-notch. Service was exceptional. Would love to return with my entire family one day!
Leisure Family
8/10
Excellent
24 Mar 2024
Tze yu
Great view from the balcony
Leisure Partner
10/10
Exceptional
25 Feb 2024
Ron
spectacular views and scenery.
Leisure Partner
10/10
Exceptional
23 Feb 2024
Tatum
Peaceful paradise surrounded by Costa Rica plants and animals. Piece of heaven !
Leisure
6/10
Pleasant
17 Feb 2024
william
Place was very clean and nice, but that’s about it. Hot water didn’t work so we took cold showers. Asked one guy and told him what room we were in and he said he’d let them know. Never got fixed. Water for the toilet ran at all times. I tried to fix it because I was still waiting on them to fix the shower but that didn’t happen, so I gave up and just let it run. I’ve been going there for years to the pool and pool bar and never had an issue. I had read some reviews about bad service but I didn’t think it would be that bad. I was wrong, it was horrible. The dining was not good, food quality or service. I wasn’t even going to leave any kind of review until I finally had enough today. My wife went to the pool bar to order us some drinks and no staff was there. Waited 10 mins and still nothing, so she went upstairs to the bar by the restaurant. The bartender told her he’d be down there in a few. 22 minutes later, still no bartender. Went back upstairs to order drinks, and she finally came down with a beer that was barely chilled, was more warm than chilled. So I went upstairs and the other bartender was apologetic but at that point I wasn’t happy. It’s frustrating paying a premium at what seems like the nicest place in Jaco area and have that bad of food, service, etc. I will never again go there and I've been going there since 2017. Sad to see such a nice place be such a disappointment.
Leisure Partner
10/10
Exceptional
30 Jan 2024
Denise
Gorgeous over the top room with view and hot tub . Excellent food and beautiful surroundings .
Leisure Partner
10/10
Exceptional
24 Jan 2024
John
AWESOME !
Leisure Partner
8/10
Excellent
22 Jan 2024
Penelope
The Villa Caletes is one of my favorite places. The setting and views are amazing. The hotel is exquisite- with architecture matching some of the most luxury inns in the world. It does not disappoint in this regards. I was somewhat disappointed with the bed this time. I could feel and hear the springs. I will be back for the view but might stay elsewhere.
Leisure Family
10/10
Exceptional
20 Jan 2024
Chris
Fantastic views- very serene!!
Leisure
8/10
Excellent
31 Dec 2023
Sonal

Tired

Property is beautiful but a little tired now.
Partner
10/10
Exceptional
27 Nov 2023
Anoushka
We loved the location of this property. The views of the ocean, mountains, and sunsets were truly spectacular!
Leisure Family
10/10
Exceptional
14 Sep 2023
Monica
Very beautiful location. The views from this property are stunning. We had a private hot tub with our room and that was great to have. The restaurant was nice, a little pricey and they didn’t offer a free breakfast. Parking is also a little awkward and it’s not within walking distance to anything. We had a car and were able to come and go without a problem. But the property itself, gorgeous. The rooms were clean and beautiful and the staff were all very friendly! Would definitely recommend.
Leisure Partner
4/10
Poor
05 Sep 2023
Verified traveler

Awful rooms. Absolutely not worth the price point

This was like visiting a hotel from the twilight zone. The grounds are well maintained and the views are beautiful but the rooms are in a terrible shape. The room we got smelled poorly, the furnitures were run down, hardware in the crowded bathroom were broken and rusty. The linens were thin from use, far from white crispy linens you would expect from a 5 stars hotel that charges $600 per night off season. The room decor was extremely distasteful in tacky red and black, so dated. The room is located where you cant access carts so getting to the room was steep and slippery, having to get to it in a really rainy weather, felt unsafe. The door keys didn’t work, power dropped, wifi reception is inconsistent. Staff at the front desk was standoffish, didn’t offer a different room despite asking a few times. It was so unpleasant we tried to avoid staying in the room except for sleep I was extremely uncomfortable there. Total waste of money. Service was inconsistent, restaurant was ok. If you want to see the views pay for a day pass. So disappointed. See pictures attached: the pics on the site are misleading.
Friends_and_family Family
10/10
Exceptional
27 Aug 2023
Gordon
It’s a private location not close to anything so the traveler must be looking for a place just to relax and enjoy a view. Nice amenities restaurant was very good.
6/10
Pleasant
10 Aug 2023
debbie
Amazing views, super nice staff, great dining and great spa. However, the hotel needs to be renovated. Furniture in common areas is old. Rooms and bathrooms could be in better conditions.
Leisure Partner
10/10
Exceptional
03 Aug 2023
Paris
The property itself is breathtaking. The staff is top notch! Unfortunately the original hiking trail was closed due to the country’s struggle to get back to normal after the pandemic.

Transportation into town is costly so it’s best to rent a vehicle if you can. Property not recommended for small children.
Business_and_leisure Friends
10/10
Exceptional
31 Jul 2023
kenia
Excellent stay.
10/10
Exceptional
20 Jul 2023
Lisa
This is a five star hotel in my book. The property is beautiful, the staff are extremely helpful and friendly, the food and service at the restaurant are top notch. We celebrated our anniversary there and moved tables twice. Once we moved away from a table with small children that was noisy. Then we moved again to be inside. Once inside the temp was still warm so they turned on the AC for us. There only concern was our comfort and experience at their hotel. Hotels of comparable price, in the states would never do this. It was an amazing stay and we plan to return there for a longer stay for our 10th anniversary.
10/10
Exceptional
05 Apr 2023
John

Lively hotel

One night. Very comfortable. Lovely service at check in, bar and dinner. Food high quality. Although price at higher end, definitely better value than other places we stayed for similar or higher price. Highly recommend if you are looking in this price range.
Partner
10/10
Exceptional
29 Mar 2023
Steve
VERY COMFORTABLE!
Leisure Partner
10/10
Exceptional
31 Jan 2023
Sousire
The view is amazing!
Leisure Family
8/10
Excellent
03 Dec 2022
Dominique
very spacious wish we stayed longer very unique rooms a good distance from town and activities
Leisure Partner
6/10
Pleasant
26 Nov 2022
Deo
Hotel Villa Caletas is in an incredible location with amazing views. The staff is very friendly and helpful. We ended up shortening to 5 of originally booked 6 days because the hotel had some shortfalls: the overall look-and-feel is of a place that is decaying and requiring maintenance; not as many options for food; the location by the \"beach\" is beautiful but not properly a beach, and in urgent need of care; one night, there was no warm water (it seems it has a dependency on the air conditioner to stay on to warm up the water); the toilet has a water leak as well as the faucets; the small fridge was very noisy at night; despite staying in the top \"Superior Junior Suite\", we were not impressed.
Leisure Family
4/10
Poor
20 Nov 2022
Donald

Needs remodeling

This hotel is in decline.
the first night we ordered room service and the meals came an hour later and my food had little ants crawling on it.
I called the restaurant and they said “No, that is the black wild rice in the meal”
I said “We’ll, my rice learned to walk then.”
The jacuzzi had most of the control buttons broken, out of date outlets that were hard to plug into, old light fixtures in the rooms etc.
The views are amazing but the hotel is just run down and needs some attention.
Partner
10/10
Exceptional
22 Oct 2022
caroline
The most beautiful hotel I’ve ever stayed at. Everything is 5 star except the food. That gets a 4 star.
Business_and_leisure
10/10
Exceptional
20 Oct 2022
caroline
This is the MOST BEAUTIFUL hotel I have ever seen in my life!
Business_and_leisure
10/10
Exceptional
10 Sep 2022
Paul
Stayed here many times the views are second to none rooms super comfortable and the Resturant is very good
It’s up and away from it all so a great place to relax and as a bonus they have a shuttle to a private beach
Leisure Partner
10/10
Exceptional
06 Jul 2022
Shannon
This property surprised us. We had no idea how high in the canopy we would be. The facility is beautiful. I love how nature is overlapped into the property.
Leisure Family
10/10
Exceptional
04 Jul 2022
Susanne
Awesome
Leisure Partner
10/10
Exceptional
29 Jun 2022
Bert

Amazing

Amazing hotel. I can't believe it is even on hotels.xom or Expedia... One of a kind.
Not for children under 15...
Self
10/10
Exceptional
05 Jun 2022
Brittany
Wonderful!
Leisure Partner
10/10
Exceptional
19 May 2022
Reginald
Wow! This place is just beautiful. There are flowers everywhere. The views and grounds are stunning. The private beach is nice, but the hot tub wasn’t in operation there. The stonework on property with the rich landscaping sets it apart. There were only a few people here when we stayed so it was almost like having it as a private villa. The views from the villa were great, and even the jetted tub and bathroom had the same view.
Leisure Partner
10/10
Exceptional
05 May 2022
JOANA ELAINE
The views were absolutely amazing! The staff was friendly and helpful. I’ve never seen someone deep clean a room daily, which included changing bed sheets daily too. I didn’t even have to ask for towels. I am definitely going to stay here again on my next visit to back.
Leisure Self
10/10
Exceptional
06 Apr 2022
Jacob
Excellent! Second time I stayed here. The first time was at the castle and this time at the villas on the opposite side. Very peaceful. The fellows that work at the pool and restaurant are wonderful. Very friendly and being I am an amateur photographer, they were quick to get my attention as to the best spots to find beautiful birds and other creatures around the grounds. And yes, I will stay again!
Leisure Self
10/10
Exceptional
31 Mar 2022
Roshely
La mejor estancia de mi vida fue aquí en Villa Caletas. 😍😍😍😍 Sin duda alguna lo recomiendo a todoooo el q quiera visitar Costa Rica
Leisure Partner
6/10
Pleasant
21 Mar 2022
James

Beautiful view

View was beautiful and sunset was very nice to see from the hotel….hotel need to be updated a lot the staff was friendly and the jairo who work at the pool bar was great and his service was great the best part be at the hotel
Partner
10/10
Exceptional
06 Mar 2022
Rano
Beautiful property with access to private beach. absolutely stunning views.
Leisure Family
10/10
Exceptional
01 Mar 2022
Jenna
Our stay at Villa Caletas was amazing! The entire time we were there we felt cared for and enjoyed the luxurious property. The rooms are spacious and amazing. We had a junior suite overlooking the ocean and it took our breath away. Every meal we had at the restaurant was delicious as well! It was about 1.25 hours from Manuel Antonio so that made for a fun day trip. We cannot wait to come back another Time.
Partner
10/10
Exceptional
21 Feb 2022
William

Paradise

Very cool place! Wonderful pool. Private beach. Lot's of birds.
Partner
10/10
Exceptional
21 Feb 2022
Julia
Unbelievable. We had a room
In the jungle for one night which was magical. A junior suite superior for 2 nights overlooking the magnificent Pacific Ocean. This place is truly amazing.
Leisure Partner
10/10
Exceptional
17 Feb 2022
robert
Beautiful property and great location
Partner
10/10
Exceptional
14 Feb 2022
Rafael
Check in with no issues
Leisure Partner
10/10
Exceptional
14 Feb 2022
Fabian
Nice place, elegant, quiet, very exclusive
Leisure Partner
10/10
Exceptional
07 Feb 2022
William
Great property with amazing views. A bit pricey, but well worth the stay.
Leisure Partner
10/10
Exceptional
02 Feb 2022
Carrie
Beautiful grounds; Every team member was above and beyond ready to help us. We would stay there again.

One note: gym could be given some love 💥
Leisure Friends
10/10
Exceptional
14 Jan 2022
Julie
Villa Caletas is a beautiful hotel. Their shared pool area is gorgeous, spa treatments were exquisite and the food was very good. There is only one restaurant on site and we were there for 6 nights, so ended up exploring Jaco and Playa Hermosa for dinner some nights. I definitely recommend getting to the Amphitheater around 5 pm for an early dinner and cocktail to watch the epic sunset. The staff around the grounds is very friendly and helpful. I would absolutely recommend anyone to stay here.
Leisure Partner
8/10
Excellent
31 Dec 2021
Paramjeet
The property has some amazing views The rooms are spacious and comfortable

The service at the restaurant is very slow. The quality of the food is average. The equipment at the gym was not functional Accessibility to the twin is not good Once you arrive, you are sort of stuck at the hilltops and have to depend on their restaurants pretty much
Leisure Family
10/10
Exceptional
18 Nov 2021
Christopher Frederick
Beautiful resort, awesome staff, great food, amazing rooms and breathtaking views!
Leisure Partner
10/10
Exceptional
07 Nov 2021
Jeff
Amazing. The staff was wonderful. The views were priceless. The food was great. A hidden gem.
Partner
10/10
Exceptional
11 Oct 2021
Tara

Hotel Villa Caletas 5 Stars

The Villa Caletas Hotel was Amazing! The staff was very friendly, professional and courteous. The Infinity Pool was gorgeous! The restaurant was beautiful, the food was delicious! And housekeeping cleaned our room every single day! The views were breathtaking! The hotel sits on a mountain in the middle of the rainforest! Never seen something with so much beauty!
Friends_and_family Friends
10/10
Exceptional
26 Sep 2021
Aniuska
Loved the gorgeous views
Leisure Partner
10/10
Exceptional
18 Aug 2021
Lyndsey
Beautiful view! Gorgeous hotel, with equally gorgeous grounds and amenities. Could maybe use a good deep clean in the common areas, bit of an old musty smell. Lovely and romantic get-away spot!
Partner
6/10
Pleasant
18 May 2021
Verified traveler
The views from the hotel are amazing! Truly breathtaking... However, the staff was VERY slow and not attentive. Also, the room had dust ,dead bugs and the hallways had broken picture frames. Not sure if it was because of Covid and reduced staff, but it really does it matter - the customers pays the same rate, so you do expect what you are promised.
Leisure Self
8/10
Excellent
03 May 2021
Verified traveler
Beautiful suites. Great room with a gorgeous view
10/10
Exceptional
24 Apr 2021
Verified traveler
It is an amazing beautiful place with a great ambiance.
Leisure Self
10/10
Exceptional
21 Feb 2021
robert
Fabulous location and property. Highly recommended.
Partner
10/10
Exceptional
05 Feb 2021
Verified traveler
Exquisite. Can’t wait to come back. So close to Jaco but so far far away
Leisure
10/10
Exceptional
03 Feb 2021
JW
This hotel is a gem. If you are in the area or passing by, at least go for the sunset. Beds are top notch, as well as all of the amenities.
The whole atmosphere is also relaxed. The staff are friendly and helpful.
Business_and_leisure Partner
10/10
Exceptional
26 Jan 2021
Verified traveler
Views are amazing, the hotel is almost 30 years old and starting to show, yet maintenance is great. Staff is friendly. Food is good. Should work a little on their breakfast coffee and some freshwater in the rooms. Yet the stay was simply delightful.
Leisure Partner

Location & surroundings

Villa Caletas
Playa De Jaco, Jaco, Costa Rica

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