Name: Mascagni Luxury Rooms and Suites
Address: Via Vittorio Emanuele Orlando, 83, Rome, 00185, IT

10/10

Exceptional

16 Jul 2026

Leslie

The room was immaculate and the best shower head I have had at a hotel. Staff was helpful and ready to serve our needs. The breakfast was scrumptious! Definitely recommend!

Family

10/10

Exceptional

13 Jul 2026

Jessica

We had a wonderful stay! The room was spotless, comfortable, and had everything we needed. The staff were incredibly friendly and welcoming, and the breakfast was fresh with a great selection each morning.

The location was perfect—close to all the main attractions, restaurants, shops, and transport, making it easy to explore Rome on foot.

We were visiting to celebrate a 30th birthday, and the hotel went above and beyond by surprising us with a lovely card and a complimentary bottle of Prosecco. It was such a thoughtful gesture that made our stay feel even more special.

We would definitely recommend this hotel to anyone visiting Rome and would happily stay here again!

Partner

10/10

Exceptional

05 Jul 2026

Deepak

Close to Roma Termini station, metro, bus. Excellent break fast

Family_with_children

8/10

Excellent

01 Jul 2026

Abdul Samad

Room cleaning needs attention

Self

10/10

Exceptional

23 Jun 2026

Maria

Great location, friendly staff, very nice breakfast.

6/10

Pleasant

13 Jun 2026

Terrance

Stayed three nights and when I arrived the staff brought us to the room. When we arrived the room did not look as nice as the pictures looked when we picked this place. To the staff's credit they immediately took us to a different room in the main building which was much nicer and quickly made up for a possible bad start to the trip.

The part that I was surprised about was on our second night we had no A/C or hot water for the entire night. With the weather in Rome being as hot as it is no one slept through the night as the room was in the low 80's to sleep.....and the shower was not an option as the water was ice cold....thought some sort of explanation or apology would be coming or even some reduction in the rate for that experience we dealt with.....

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Pankajkumar

Over all is ok
but locations and other things is very inconvenient. Have to go through different door
Price we paid much much higher than it’s supposed to be

Family_with_children

10/10

Exceptional

22 Apr 2026

Andrew

Very nice

Friends

6/10

Pleasant

05 Apr 2026

Lidwiscka

The elevator was not working

Friends

8/10

Excellent

06 Mar 2026

Gail

Great location for train terminal (7mins) and 20-25 minutes to tourist spots.
Room was Deluxe double, very spacious and clean.
Only negative point was our room location on 4th flour was by breakfast area which was loud from 7.30am. Also on the last day the maids left their trolly outside our room and they were very vocal and load. A pleasant stay overall but won't return

Partner

10/10

Exceptional

17 Feb 2026

Josée

The staff is very kind.

Business

10/10

Exceptional

30 Jan 2026

Juan

Clean and great service

10/10

Exceptional

23 Jan 2026

Christopher

Large and clean room. Friendly staff, great little hotel

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Stephanie

Just okay.

Leisure Family

10/10

Exceptional

01 Jan 2026

Bon J

Everything is awesome. Especially, breakfast is the best.

Leisure Family

10/10

Exceptional

28 Dec 2025

Dalia

Love it! Comfort, staff, location, and everything was wonderful. Will come back for sure.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

samantha

yes

Partner

10/10

Exceptional

08 Dec 2025

Abhishek

Everything was great and would stay here again !

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Grant

Excellent service, excellent property - would highly recommend.

Leisure Friends

10/10

Exceptional

27 Nov 2025

Meluzina

Everyone is great! Daniele the bar tender, Elisa at breakfast, Carolina at housekeeping, reception staff, etc. Breakfast is the highlight!

Leisure Friends

8/10

Excellent

22 Nov 2025

Ciprian

-

Leisure Family

10/10

Exceptional

13 Nov 2025

Michael

Very nice stay

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Nancy

Beautiful hotel. Breakfast served in a beautiful setting with superb service. Very quiet.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Marjorie

Close to train station

Leisure Partner

10/10

Exceptional

07 Oct 2025

DAVID

We had a five-night stay and the foul odor in the bathroom persisted through our stay despite daily requests for it to be remedied.

10/10

Exceptional

16 Sep 2025

Stephen

A hidden gem

Special gem in the heart of it all! Great concierge and very attentive staff. Clean room w excellent amenities! Highly recommend!

Partner

10/10

Exceptional

02 Sep 2025

Ravshir

Amazing service, very clean and big room. Also enjoyed the breakfast

6/10

Pleasant

02 Sep 2025

Craig

Crazy layout of hotel to access suites

Leisure

10/10

Exceptional

01 Sep 2025

Kimberly

Great location and walkable to many sites. Close to shopping and restaurants. Beautiful boutique hotel , nicely decorated, comfortable beds, beautiful bathrooms. Very nice breakfast.

Leisure Family

10/10

Exceptional

24 Aug 2025

Serafina

Very nice rooms and staff.

Leisure Family

6/10

Pleasant

21 Aug 2025

Christine suzanne

I couldn’t say anything about all the nice staffs but needs to improve on cleaning,beds were done ,and we have clean towels everyday ,the only complain is the floor you can see that the dust on the floor ,it wasn’t swept everyday .that’s all ,I hope they will improve it otherwise everything was perfect

Leisure Family

10/10

Exceptional

12 Aug 2025

Hemender

Excellent hotel to stay in rome. Really enjoyed the stay ins suite. Only suggestion/recommendation to have more breakfast options for vegetarian. Overall the stay was excellent.

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

hector

great location

Leisure Family

10/10

Exceptional

02 Aug 2025

Ralph

Great hotel

Leisure

10/10

Exceptional

01 Aug 2025

Denise

We enjoyed our stay, the hotel was very clean and quiet and the breakfast had lots of choices. Convenient cab ride or walk anywhere

Family

10/10

Exceptional

25 Jul 2025

Solomon

This by far the best hotel I have been in my Italy tours. The rooms were amazing and very clean and the staff are very good.

Leisure

10/10

Exceptional

18 Jul 2025

Liesje

Great location and fantastic facilities. Loved the breakfast.

Leisure Family

10/10

Exceptional

14 Jul 2025

Carmen

Beautiful and clean property close to many touristic sites and plenty of restaurants in the area. The staff was very attentive and helpful during our stay. Breakfast was great and with good variety of foods.

Leisure Family

8/10

Excellent

22 Jun 2025

Gunraj

Nice spacious rooms, quiet, good breakfast and close to train station.

What didn't work well was the AC unit failed on our last day (June 15th night/16th morning) and was quite hot and uncomfortable all through the night and early next day.

Leisure Family

10/10

Exceptional

08 Jun 2025

Dolly

Amazing hotel! I highly recommend! Amazing location! It was clean, it was nice, the staff were all so kind, and the hotel was in a quiet area so we were able to get some sleep( no outside street noise) Yes the walls are a bit thin and you can hear people down the hallway but no one was loud during sleeping hours. The a/c worked perfectly! Our room was a couple doors down from the breakfast Lounge it was perfect. The hotel luxury rooms are located in a separate building from the check in front desk/lobby area but it was ok. You just walk next door. And there’s a bell that rings you in and opens the door, there’s an elevator so you don’t have to climb stairs. Bathroom was clean., we got the triple superior room and it was perfect for the 3 of us. Thank you for a wonderful stay! I’ll try to add photos later

Leisure Family

10/10

Exceptional

20 May 2025

Michelle or Bob

We had room next to hotel. Very clean and quiet. Breakfast was wonderful, a great start for our busy days. All staff was pleasant and helpful. Enjoyed our nightly beverages in the bar.

Leisure Family

10/10

Exceptional

14 May 2025

Patricia

It was centrally located and easy to walk to many places, otherwise, the metro was 1 block away, as was the main train station.
The gentleman who checked us in was incredibly helpful and answered all our questions about getting around Rome and to the Vatican - I wish I could remember his name.

Leisure Partner

8/10

Excellent

24 Apr 2025

Emma

Great location for a stopover, as close to Roma Termini station (about a 5 min walk). Room was a good size. Comfortable bed. Excellent shower. Good breakfast. Air con was average - ok if you were right in front of it but didn’t seem to reach the bed - and as the room was on the main road side it was unsurprisingly noisy with the window open.

Partner

10/10

Exceptional

14 Apr 2025

Chun Man

Perfect Location, very nice staff. All good during our stay!

Leisure Family

6/10

Pleasant

12 Apr 2025

Samuel

Preperty was clean, the lobby staff was very nice and accomodating. The hotel was within walkable distance from the Trevi Fountain, and amazing restaurants, gelaterias, and stores. The only issue we had was with the hotel restaurant staff during breakfast. The first day we went they seemed to be bothered by the fact that my wife and I asked for a high chair for our one-year old, we placed the high chair by our table, proceeded to grab breakfast from the buffet and when we got back to the table they had moved the chair. Second day, we went back and as soon as we asked for the chair again, they placed as far away from us as they could, and with a terrible attitude. A guest that was staying at the hotel came in and she tripped on the chair and fell, accidentally hitting our daughter as she fell. This could've been easily prevented had they been more accomodating, and letting us have the chair next to us, not away from us where people were passing by. Restaurant staff, unfortunately, made this the only bad experience on our trip Rome.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2025

Caterina

Great stay

Very much enjoyed our stay. The staff was very kind and helpful. Breakfast was really great. Hotel is close to train station which is nice. All of the Rome sites are within 15-30 minutes walking distance so although nothing is right outside the front door, everything was super accessible. Definitely would stay here again or recommend staying here.

Friends_and_family Family

8/10

Excellent

20 Feb 2025

Nicola

Everything was ok

Hotel is ok. Nothing special. Convenient for the train station and attractions.

Partner

10/10

Exceptional

09 Feb 2025

Awais

Amazing location and the property is very clean with great breakfast that’s included with your stay!

Leisure Family

2/10

Poor

21 Nov 2024

Matthew

You’ll turn into human popsicles! Rude staff!

A truly dreadful experience. No heating—just the icy embrace of freezing temperatures. We turned into human popsicles overnight. When we dared to raise the issue, the receptionist scoffed, “We have 150 clients, and you’re the only ones complaining!” Arrogant, dismissive, and impossible to fact-check. There’s a reason this so-called “luxury” hotel has budget pricing—it delivers budget misery. Avoid at all costs.

Partner

10/10

Exceptional

18 Sep 2024

Richard

It’s a very nice hotel close to attractions. We had a great stay there

10/10

Exceptional

05 Aug 2024

Duane

Excellent suite only metres from the underground and a short walk to the sites.

Leisure Family

8/10

Excellent

31 Jul 2024

Gus

Clean

Leisure Family

2/10

Poor

25 May 2024

Thang

Having to move to another room during my stay. Request front desk to charge at end of stay but request was ignored

Leisure Family

10/10

Exceptional

07 Apr 2024

Ann Marie

Spot of luxury.

A short walk from the central train station makes this hotel a nice bit of luxury when arriving to or leaving from Rome. Comfortable rooms and wonderful breakfast.

Friends_and_family Family

10/10

Exceptional

03 Apr 2024

Tim

Less than half mile to Termini

Nice space, good size shower with great water pressure!

Partner

10/10

Exceptional

06 Feb 2024

Mughiz Moin Uddin

I stayed here with family and found it to be an impressive facility. Only odd thing was that front desk was in a different building and the hotel rooms were in an adjoining building, so is to get to the room from front entrance was to take 2 separate elevators. The staff was pretty helpful and the best thing about our stay was their breakfast, it was delicious. Moreover the location of this hotel is pretty good, quite area and close (5-7 mins drive) to all the spots.

Leisure Family_with_children

4/10

Poor

08 Dec 2023

Christopher

Not 4 star. The Luxury Suites are in a separate bldg, so no access to reception or the bar unless you go out and down the road. Elissa in the breakfast room was great, professional and cordial. However, during our stay the last 2 days our room was cold. We contacted reception & a porter came & reset the aircon. Didn't work. Another call. Nothing. We sent an email that night & the next morning a staff member arrived with a technician who fiddled with the controls. They left & less than a minute later I checked the aircon & it was not working. I went outside & told the female staff who had accompanied the techician it was not working. She basically shrugged her shoulders and we never saw anyone again. We thought this might have only been our room but later that day we met an Indian couple. We asked them if their room was cold and they replied it was. They said they had given up asking the hotel to fix the problem. So not just us. No one should be forced to wear heavy clothes in their room because the hotel cannot ensure the aircon is working and the room is warm.

Leisure Partner

10/10

Exceptional

04 Dec 2023

Aviana

Rarely do I leave reviews, but I had such a wonderful experience!! I arrived several hours before check in due to my flight and had a business meeting to attend to—the staff was so attentive and worked to ensure that I was able to have a room so that I could freshen up and make it to the meeting. The rooms were extremely clean, the complimentary breakfast was amazing and the service was so pleasant. I would absolutely stay again!

Business Self

6/10

Pleasant

12 Nov 2023

Emma

Property was convenient for rail station and could walk everywhere. Not luxurious though and room and bathroom were not heated. Shower gel etc not refilled daily, nor were teabags. No robes/slippers

Leisure Family

6/10

Pleasant

19 Sep 2023

ANIS

Internet was not working and the receptionist at the counter was very rude. They tried fixing it but could not.
We asked for another room, but they were reluctant. Finally they changed our room to another building. Here also the internet was not working. After waisting almost two hours, they finally gave us a new password.

Leisure Partner

8/10

Excellent

28 Aug 2023

Danae

For middle of August this place wasn't bad and had AC. We picked it due to its convenience to the train station to either take a train or get to airport via train, 10/10 for accessibility to said train station, we found it an easy walk to and from the hotel. We travelled a lot on foot and didn't find the location to be bad, but maybe for some it wouldn't be as close as they'd like. Overall the room was fine, I enjoyed that we got a balcony. Did not get to try breakfast as we had an early flight.

Leisure Partner

10/10

Exceptional

05 Aug 2023

Pina

Good breakfast

Leisure

10/10

Exceptional

05 Aug 2023

Seema

Really enjoyed my stay the staff were helpful and the location is great to travel to the major attractions.

10/10

Exceptional

13 Mar 2023

Jane

Excellent intimate hotel with friendly staff. Very clean throughout and lovely breakfast selection. Room was perfect and would highly recommend.

Leisure Partner

10/10

Exceptional

01 Feb 2023

ROGER

Ideal location for short stopover in Rome. Excellent breakfast. Charming service

Leisure Partner

8/10

Excellent

07 Jan 2023

Cynthia

Good location.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2023

Mark

We stayed in a 3-person room that was very well-appointed and spacious, with a separate bedroom. The hotel is one block from the Republic Metro station (the rail line on which you will find the Trevi Fountain, Plaza Espana, Plaza Navona and the Vatican) and one block from Termini rail station which makes the hotel super convenient. No business office or gym, however. And the staff could be a bit more friendly. Good breakfast is included, but otherwise no restaurant - but in Rome there is always a good restaurant close by. Would recommend this hotel.

Leisure Family

10/10

Exceptional

21 Nov 2022

Lorena

Simply Amazing!! Luxury in style! Close proximity to so many things. Breakfast was delicious and the staff super friendly.

Friends_and_family Family

10/10

Exceptional

22 Aug 2022

Verified traveler

Recommended!

Stayed for 3 nights. Upon arrival we were welcomed very nicely by Viktoria (spelling?). She was very helpful and offered up some good recommendations to help us out. Anytime we had any questions, we knew we could rely on the staff.
Location turned out to be pretty good. It was about a 7 minute walk from Roma terminal so you can choose to just take the train system to help save some money instead of taking a taxi to/from the airport. The area felt quite safe even walking back to hotel very late in night or early am. Location it is about 10 to 15 minutes walk from most of the major tourist attractions so the great thing is that you don’t have to worry about too much congestion and people in the area yet very walkable to where you might want to go.

Partner

10/10

Exceptional

20 Jul 2022

Vincenzo Enrico

Great staff very nice rooms. Breakfast was so so.

10/10

Exceptional

15 Jul 2022

Debi

Amazing room and wonderful location ! Friendly staff!

Friends_and_family Family

10/10

Exceptional

20 Jun 2022

Brenda

The room was clean, quiet (faced San Bernardo church) and surprisingly spacious. The staff were all very helpful and nice and spoke English well but also kindly tolerated my attempted Italian.

Leisure Family

10/10

Exceptional

08 Jun 2022

GARRY

Stayed previously and again on this occasion did not let us down. Fantastic hotel, very clean, quiet, great room, superb breakfast, brilliant staff, will only ever stay here when in Rome!

Leisure Partner

10/10

Exceptional

12 May 2022

Verified traveler

Amazing friendly staff.

Partner

10/10

Exceptional

08 May 2022

Jodie

Amazing customer service anything i requested was done straight away. Would definitely recommend. Only thing i would say is they advertise a airport shuttle bus but they dont actually provide this service. The staff was very friendly and helpful overall had a good experience.

Friends_and_family Family

10/10

Exceptional

03 May 2022

jemini

Excellent Stay

3 day trip. Hotel has a great location. Most of the museums and sites are within walking distance. Hotel is neat and clean and we got upgraded to a suite. Breakfast is awesome with a lot of options hot and cold.
I would definitely recommend this place if you’re visiting Rome.

Friends_and_family Family

10/10

Exceptional

26 Apr 2022

Akira

staff was great, especially the bellman Max! He was so nice & helpful

Business_and_leisure Friends

10/10

Exceptional

14 Apr 2022

Su kyoung

Very clean and excellent location

Leisure Family

6/10

Pleasant

13 Apr 2022

Simon

Good location but not luxury

Our stay was comfortable and the bathroom was wonderful. The 'luxury suite' was very small for the price paid and the TV only had basic channels and not digital TV. The breakfast was crowded and on the first day had run out of most things and no coffee offered. The atmosphere from staff was nonchalant and we felt like we were putting people out asking for basics. Like an iron that could only be used outside the room due to fire risks ?!

Friends_and_family Family

10/10

Exceptional

15 Mar 2022

Michael

Outstanding property, incredible location, great for families traveling together.

Leisure Family

10/10

Exceptional

12 Mar 2022

Verified traveler

Brilliant stay and service.

Wonderful friendly welcome and very helpful. Service was brilliant all through our stay. Traditional building and wonderful views, clean fresh room. Great location and the breakfast was lovely too.

Partner

10/10

Exceptional

17 Feb 2022

Lee

I would happily stay here again.

Where do i start? We visited this hotel for a trip to watch rugby. The receptionists were friendly and helpful, the gent that showed us to our room was also friendly. The building was styled beautifully. The room was clean and comfortable. The breakfast was perfect. I think the hotel was better than expected but the warm staff made this visit special. It is perfectly situated for Rome. 10 minutes walk to the Colosseum, 3 minutes to the main train station.

Friends_and_family Friends

8/10

Excellent

15 Jan 2022

Mario

Great Location

Overall, it was a nice stay. Great location, majority of the staff are friendly. The only not so good is the free breakfast..

Friends_and_family Family

10/10

Exceptional

04 Dec 2021

Sangkae

Luciano greeted us at the arrival. He was very friendly checking us into our room. The hotel is located about 15-20 mins walk or a few mins car ride. First three nights we had a deluxe room on the 4th floor which was wonderful. The room was clean, modern with a view of the planetario. The lil balcony was very cute. The bathroom was excellent. We loved that room. Room service was great. Mr. Daniele was wonderful to us making us great drinks with many great info about Rome. We enjoyed the bar as well with that laid back music. We walked to many attractions and restaurants, which was very convenient. Uber around the city was very easy and reasonable. Mini supermarket is next as well. We decided to extended the stay and it was nice of Luciano to accommodate us. The second room was on the old wing. Not as nice as the first room, but a lil more classic style. I would totally book this hotel again in the future for the deluxe room. It was a wonderful stay and was worth the money.

Leisure Partner

10/10

Exceptional

22 Nov 2021

Arlene

This property was in an excellent location. The room was spacious and extremely comfortable. The bed and shower were superb. One criticism was the advertised buffet breakfast was organised so that a member of staff served you from the buffet. This caused long lines of people in the morning waiting for food. I appreciate the arrangements were to prevent the spread of covid, however a line of people in a restricted space was not promoting that. Table service would have been a better solution. The food itself was very good and the staff most helpful.

Leisure Partner

10/10

Exceptional

18 Nov 2021

Michael

Staff was very helpful. Our room was comfortable and well decorated with modern styling. The breakfast included was fantastic!

Leisure Family

10/10

Exceptional

03 Oct 2021

Ramon

Very nice modern hotel, with great location. The staff was very kind and helpful. The breakfast was delicious!

Leisure Partner

10/10

Exceptional

26 Aug 2021

Verified traveler

Great hotel

Very nice hotel.
The family room was spacious.
Quite.
Luxurious decoration.

I didn’t like the unavailability of parking which understandable because of location and type of building. Anyhow, i suggest adding a service of valet parking.

The breakfast options were acceptable

Friends_and_family Family

10/10

Exceptional

26 Jun 2021

Verified traveler

I love the modern touch abs the location is perfect

Leisure Self

10/10

Exceptional

10 Aug 2020

Paul

The breakfast is amazing and the staff are super friendly and helpful. Highly recommended

Leisure Partner

10/10

Exceptional

13 Feb 2020

Cathy

Great location, staff and breakfast

Welcoming staff, excellent room, great bed, perfect location. Great stay

Partner

4/10

Poor

03 Jan 2020

Manuel

Rome

We found a bit awckard the fact that the area we were in is a separate building without any lobby or hotel desk. The hotel area is in the 4th floor. The other floors are offices and and all share the same entrance. After 7 the doors close and the hotel floor feels like a bunker. If you need anything from the hotel they need to come from the other building.
The rooms are modern and very clean and breakfast is ok.
The hotel felt more like an apartment than a hotel. We did not received any advise on tourism activities. For the price you will expect more hotel services.

Friends_and_family Family

10/10

Exceptional

08 Dec 2019

Verified traveler

Great place and great location ! also only 1 min walk to the metro

Leisure Partner

10/10

Exceptional

04 Dec 2019

Verified traveler

very nice stay and staff. there were very accommodating with the gluten-free meal

2/10

Poor

25 Nov 2019

Verified traveler

Kicked us out without compensation

This hotel does not care one bit about its guests. They had some issues with their rooms (which is just fine) and on check-in, pushed us out to another hotel without an afterthought. They just told us there's a taxi waiting, go to another hotel. No compensation, nothing. We spent weeks deciding on a hotel and picked this one for a reason. Especially its exact location. And they refused to offer anything, making it seem like they were doing us a favour by having a taxi ready for us outside.

And then when contacted by Hotels .com support (which is great), they still refused to provide any compensation. Disgusting!

Partner

2/10

Poor

11 Nov 2019

Verified traveler

Scammy hotel transferred us to another hotel before checking in. Saying due to some construction work ongoing. Should have told us before.

Business Friends

10/10

Exceptional

07 Nov 2019

Belen

Very good!

Our stay was great. We got the suite for a family of 4 and it was amazing. Breakfast was very good. Near the Termini train station and metro. Supermarket next door. We had a very good experience.

Family

10/10

Exceptional

05 Nov 2019

Garry

A perfect hotel for a perfect holiday in Rome! The location of the hotel was just right very close to a Metro station, 20 minute walk to the Colosseum to give you a rough idea. Surrounded by cafe's and restaurants, but a very quiet location. The staff were very polite, helpful and extremely professional. The hotel was very clean and they provided an excellent free breakfast. I would highly recommend this hotel and for sure when we return to Rome (not finished yet) we will most certainly re-book here.

Leisure Partner

10/10

Exceptional

18 Oct 2019

John

Within walking distance of historic sites, restaurants.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2019

Verified traveler

Great value for the price.
Great service.
Wonderful breakfast.