Name: Red Roof Inn Detroit Metro Airport - Taylor
Address: 21230 Eureka Road, Taylor, 48180, US

2/10

Poor

31 Jul 2026

carlos

Bad service, no Wi-Fi, horrible. I will never come back again.”

8/10

Excellent

26 Jul 2026

KATHY

I like parking in front of my room. The staff were pleasant. It is outdated but convenient for a couple of days.

10/10

Exceptional

10 Jul 2026

Tina

You have to be here to enjoy it..........

2/10

Poor

06 Jul 2026

Cedric

Staff was rule . No custmer services skills. Trash everywhere outside . We never go to a Red Roof again

Friends

2/10

Poor

06 Jul 2026

Kasharaney

It was a disaster from start to finish. The counter rep was rude the office was dirty with people lingering around in the lobby. When we go to our room it smelled dirty or like chemicals. I soon found out why. When I started to clean I found dead bugs. I literally had to do an unusual amount of cleaning than at other properties. Later in the night once the lights were off roaches were present. I advised the attendant and asked to be moved they offered to bomb since extermination was available due to the holiday. I later moved out because the conditions were overwhelming. Highly would not recommend.

Family_with_children

10/10

Exceptional

05 Jul 2026

kalen

Every was helpful and nice

Friends_and_family Friends

6/10

Pleasant

27 Jun 2026

tim

Nothing

Self

10/10

Exceptional

13 Jun 2026

Jwain

Clean room!

Self

10/10

Exceptional

11 Jun 2026

Robert

The room was clean.

Self

8/10

Excellent

30 May 2026

Clarence

Room was clean, staff was very nice also.

Partner

6/10

Pleasant

24 May 2026

Jill

Noisy. People living there

Self

2/10

Poor

11 May 2026

Scott

Upon arriving at the hotel, we had to wait 15 minutes for shift change. Once somebody finally arrived, we got checked in and tried to find the room and we greeted by police officers asking us what we were doing there. We said we were gonna stay for the weekend and they told us that we should leave and find another hotel. They were in the process of arresting someone and towing a vehicle. It smelled like marijuana all over even though there were signs that said 100% smoke free zone. We laughed because people were standing in front of the sign smoking. The room was not clean by any means. There was trash bags outside piled high around all the areas for days. The room next to us was absolutely disgusting. The door was left wide open with piles of trash beds tore apart and a very strong urine smell coming out of the room, the doors stay open for two days and was never cleaned once. We were supposed to stay through Monday, but when we asked for extra to towels because the room only had two and there was four people in the room. The front desk laughed at us and said you can try taking them to laundry and exchanging them. Maybe they’ll give you a new ones we turned around and decided to pack our stuff and leave right then and there at 10 o’clock on Sunday morning. This place was so bad that I wouldn’t even recommend it for a homeless person. It’s a shame that it’s even affiliated with a franchise.

Family

2/10

Poor

10 May 2026

Savannah

The room was not clean. Crumbs on surfaces, bugs on the windowsill, burn holes in the comforter, shower not clean. We did not stay, after 15 minutes we got our deposit back and left. I would love my money back.

Friends

4/10

Poor

26 Apr 2026

Jennifer

Room was clean.Parking was ok. Staff was helpful.

Television did not work well. Also there was not a remote in the room to use the tv. had to get assistance from the desk for that. No hand soap in the soap dispenser. No alarm clock and no desk phone, so if we did not have a cell phone it would have been difficult to set an alarm and contacting the main desk or more importantly the 911 emergency line for issues.

Partner

2/10

Poor

24 Apr 2026

RICKY

First room smelled like cat pee could not even stand to be in it. They moved me to another room that smelt better but there were stains on the bed and the TV did not work. I left and did not stay

Self

8/10

Excellent

22 Apr 2026

Clarence

Room was clean, only exception was that there were 2 used washcloths that were still in the bathroom hanging on the shower rack. Besides that, room was very clean.

Partner

6/10

Pleasant

19 Apr 2026

Laurel

It took three times to get a room that was cleaned and ready. The room we finally got had the air conditioner falling out of the wall and cold air streaming into the room. An animal could have come in, the gap was that large.

Partner

10/10

Exceptional

10 Apr 2026

CHARLES

Staff was great, for the price point it met all expectations and rooms are clean , only thing is the ac unit was very dirty, but the staff made the stay worthwhile on how polite they were , remember for the price point its not a 5 star, the location is good too

Pet

8/10

Excellent

29 Mar 2026

Amanda

It was nice for a quick stay

8/10

Excellent

22 Mar 2026

Michael

Room overall was clean didn't have no body soap they need to check every time somebody else uses it maybe a person used a lot outside parking lot with a mess cigarette butts all over the place Q-tips garbage

Partner

10/10

Exceptional

18 Mar 2026

Juanita

The late night staff on Monday 3/16 was very friendly.
Unfortunately i did not get their name but i appreciate t/help i received.
The room was clean & comfortable as well 😌
Thx Taylor MI RedRoof

Friends_and_family Family

4/10

Poor

04 Mar 2026

Michelle

Bizarre check in process: they force you to leave a $50 cash deposit at the front desk before you even get your room key.

Once I arrived to my room, I noticed there was no blanket on the bed, only sheets. I phoned the front desk, and she brought me a blanket. When I went to lay down on the bed, I noticed there were hairs on the sheets. Whatever, I was tired, I just let it be and decided to sleep. There was a crinkly plastic mattress cover under the fitted sheet. Oh my god. It made my sleep so hot and uncomfortable.

Then, when I wake up in the morning, I have a shower. I go to dry my hair, but there is no hair dryer. I phoned the front desk and asked if they had one. They informed me that none of the rooms have hair dryers. What? So, I have to go out in near freezing temperatures with wet hair? That's crazy. To top it off, there were druggies and low lives loitering all over the property. I suppose they live at this hotel, I don't know. I would never return to this hotel.

Self

10/10

Exceptional

03 Mar 2026

Carlos

.

6/10

Pleasant

18 Feb 2026

Carrie

Staff was great to deal with. Grounds are pretty dirty though & room needed better detail cleaning too.

8/10

Excellent

03 Feb 2026

Demetrius

Convince

8/10

Excellent

02 Feb 2026

teresa

The room was clean and the staff was super friendly.
The room was a little cold had to go out to get more blankets.

Business Self

8/10

Excellent

28 Jan 2026

Demetrius

No microwave

8/10

Excellent

14 Jan 2026

shawn

God pillows

8/10

Excellent

28 Dec 2025

Rachel

The room was clean, front desk was helpful and kind. The room needed a few minor repairs. The air conditioner was not completely sealed to the wall and the toilet seat was loose. Although minor, important. I brought it to the attention of maintenance. Neither negatively affected my stay just minor concerns possibly overlooked.

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Andrea

Staff is amazing. We love this place. Quiet and the neighbors don't bother you. We feel safe here.

Business_and_leisure Pet

10/10

Exceptional

14 Dec 2025

Mike

Clean and excellent service!

Leisure Family_with_children

2/10

Poor

10 Dec 2025

Najat

Mold on the wall and sealing
The water stay in sink hole on the wall
Dirty bedsheets and cover

Leisure Family

10/10

Exceptional

07 Dec 2025

Sherry

Parking was great

Friends_and_family Family

6/10

Pleasant

05 Dec 2025

Jason

Heater could've worked better.

4/10

Poor

21 Nov 2025

Andrew

We booked because they were dog friendly. Check in and check out was easy, though there was a shady cash only deposit. Strange people were walking circles around the balcony where room doors were. Bathroom was dirty with very nasty faucet and there was no shower curtain. Quite an uncomfortable stay.

Leisure Pet

10/10

Exceptional

19 Nov 2025

Sherry

Quite and clean

10/10

Exceptional

11 Nov 2025

Sherry

Quite and pleasant

Friends_and_family Family

10/10

Exceptional

08 Nov 2025

Andrea

Friendly staff, comfy rooms, and pet friendly. Love this place.

Business_and_leisure Pet

6/10

Pleasant

07 Nov 2025

Cherita

First room had 3 stains on the sheets , so the front desk staff was very helpful giving a new room , but the new room smelled like cigarettes and a used earplug was on the floor, the microwave still had food crumbs in it , and the shower had hair in it. Smart tv was a plus , but overall wouldn't stay again. Also cash deposit only, what is this the 90s? Not family friendly

Business_and_leisure Self

10/10

Exceptional

31 Oct 2025

Andrea

Amazing place. Quiet, clean, friendly, and comfortable.

Business_and_leisure Pet

2/10

Poor

31 Oct 2025

Patricia

Room had an infestation of stink bugs and when I called the office to inform them of bugs in the room I was directed to smash them and there was nothing the receptionist could do for me that stink bugs are normal to appear in rooms around this season , after googling stink bugs it’s preferred to not smash for it my cause a strange odor I called the office again and there was no maintenance available to assist it was a horrible experience in rooms wheme after e

4/10

Poor

28 Oct 2025

dolly

Room was dirty. Bathroom door didn't close and no shower curtain.

Leisure Family

2/10

Poor

25 Oct 2025

David

Parking wasn't safe. Staff rude, roaches in room

8/10

Excellent

10 Oct 2025

Chris

Nice place

4/10

Poor

27 Sep 2025

Sadae

It smelled like cat pee

Leisure Partner

10/10

Exceptional

23 Sep 2025

Andrea

Amazing place. Restful nights. Will definitely be staying here again.

Business_and_leisure Family

10/10

Exceptional

21 Sep 2025

Brandon

Quite convenient near downtown Detroit

Business_and_leisure Self

10/10

Exceptional

20 Sep 2025

Andrea

Everything was great. The staff is amazing!

Business_and_leisure Family

8/10

Excellent

18 Sep 2025

Michael

Nice place cool area

Leisure Partner

2/10

Poor

15 Sep 2025

Michael

Didn't stay here. Booked for my husband who was out if town unexpectedly, and when he arrived they would only take a cash deposit of $50. He didn't have cash, so he left and went to another hotel. Crazy that he couldn't use a debit or credit card, and that it had to be cash only.

Business Self

4/10

Poor

14 Sep 2025

Mark

Not so good.

AC controller is busted. Sink sprays water on counter. Upstairs occupants keep dropping things on the floor throughout the day and night.

Partner

10/10

Exceptional

11 Sep 2025

Andrea

Staff is wonderful. Rooms are neat and clean. Prices are very reasonable. Love this place.

Business_and_leisure Family

10/10

Exceptional

27 Aug 2025

Andrea

Staff is wonderful. Rooms are clean and welcoming. Rooms are decent size and livable. Prices are amazing. We definitely plan on staying here for awhile.

Business_and_leisure Pet

2/10

Poor

17 Aug 2025

Robert

Property is under construction posing many issues

Business Self

2/10

Poor

11 Aug 2025

Cassie

The room had dirty towels on the floor when I came in the floor was dirty, the area behind the toilet was dirty and the doorknob to the room came off

Leisure Self

2/10

Poor

10 Aug 2025

carol

I did not stay here nor did I reserve a room

6/10

Pleasant

07 Aug 2025

Abdulrauf

Spots on walls, bathrooms were super tiny, room looked unclean.

10/10

Exceptional

29 Jul 2025

R

Great

Leisure Family

4/10

Poor

28 Jul 2025

Henry

The front lady was great. Everything else… you can just look at the review.

Leisure Self

2/10

Poor

14 Jul 2025

Adrien

RUN!!!

Stay the night to wake up to my car being towed because they were “fixing” the pavement. Didn’t give proper notice to anyone. Employees are rude , unprofessional and aren’t trained thoroughly. Do not waste your time and money here.

2/10

Poor

12 Jul 2025

Shydania

Smh

First when I got there the front desk people were nice.. then I made it up to my room where the room was still dirty I had too clean it myself second the shower didn’t have a shower curtain so I went down to get one and the front desk gave me one to put on myself this is not my damn job but ok cool.. third the door knob too the room fell off so me and my children were locked in called down to the front desk it was fixed within 30 mins lastly the day I was to depart the front desk dude telling me im not getting my deposit back from a damaged towel lol if you don’t give me my money it’s just make up on the towel wash it it will come out the price was reasonable but wouldn’t recommend

Friends_and_family Family

10/10

Exceptional

09 Jul 2025

Robert

I work in the area so it was convenient to afford the transportation. Overall my experience staying here was great

Business_and_leisure Self

10/10

Exceptional

06 Jul 2025

Robert

Nice place quite

Business_and_leisure Self

4/10

Poor

30 Jun 2025

SERECKA

Never again

Overall, the place was dirty. I had to clean with my Clorox wipes, and I seen Hair by the tub by the sink and on the bed sheets overall, the place was disgusting.

Friends_and_family Family

2/10

Poor

28 Jun 2025

Mounir

Clean , not equipped

Leisure Self

10/10

Exceptional

23 Jun 2025

Kage

Staff was awesome

Business_and_leisure Partner

6/10

Pleasant

23 Jun 2025

Toia

No refrigerator, no microwave, only one trash can in the bathroom. My room was facing Home Depot, and there was constant beeping, like the sound when a big truck is backing up all night.

Leisure Self

8/10

Excellent

10 Jun 2025

Rosa

Very clean , the only issue I had was with the towel, they left a cotton residue on ur skin . Also I don’t like having to pay a $100 deposit which was more than the room price

Partner

10/10

Exceptional

25 May 2025

Yumeng

I will return the door cards next time

8/10

Excellent

11 May 2025

Brian

it seems like it's going down a bit from my last stay a couple of years ago.

2/10

Poor

13 Apr 2025

Kaitlyn

I typically don’t leave negative reviews, but my recent experience at the Red Roof Inn in Taylor, MI warrants serious attention — especially for other travelers considering long-term stays.

Upon check-in, I noticed the hotel was in the middle of a remodel. I witnessed staff throwing out mattresses, which immediately raised red flags. I asked if there had been a bed bug issue, and I was told, very confidently, that there were no pest problems. Unfortunately, this was not true. Two days into my stay, my family and I discovered a live bed bug crawling across our bed. We killed it, took photos and video as evidence, and were forced to go out and purchase our own bed bug spray. When I brought this to the attention of not one, but three different staff members, my concerns were met with complete disregard and unnecessary attitude. No one offered assistance or even acknowledged the seriousness of the situation.

The problems didn’t stop there. One night, my young child became ill and vomited all over the bedding and floor. I went to the front desk requesting clean linens or at the very least some basic cleaning supplies. I was told there was nothing they could provide. At 3:00 AM, I had no choice but to go to Walmart to purchase sheets, blankets, and cleaning products just to make the room livable again. At no point was I offered help or support — only indifference.

Additionally, there is a particular front desk employee — a heavier-set woman — whose behavior was especially concer

Business_and_leisure Partner

6/10

Pleasant

12 Apr 2025

Verified traveler

You get what you pay for! Cash deposit required!!

Hotel is undergoing renovation. The rooms are clean and beds are brand new. However, we had no working TV, no toiletries, not even a bar of soap. The shampoo and body wash dispenser in shower were empty. There were kids running around everywhere and it appears that many people may be living there. The office staff were very friendly and as helpful as she could be, but things were beyond her control. Also, be prepared to give them $100 CASH deposit before checking in. I got it back, but wasn't expecting it!

Partner

8/10

Excellent

09 Apr 2025

Tye

Awesome renovations!

The renovations we saw in our room completely transformed the space into a modern and comfortable stay. I loved the desk and the entire setup. My only concern is that they cheaped out on the bed, it was hard and uncomfortable. Although I love the room now I will likely consider other options.

Partner

2/10

Poor

31 Mar 2025

Yumeng

Go to hell with Obama

Business Family

10/10

Exceptional

13 Feb 2025

BENNIA D

Front desk staff. very friendly.

2/10

Poor

04 Jan 2025

Wanda

Tv not working and Heat not good

Leisure Self

4/10

Poor

30 Dec 2024

Denise

The room had a weird smell. Stains on the sheet and what looked like toothpaste on a pillow. The sink leaked underneath. The tub had a ripped up mat in it.

Partner

10/10

Exceptional

16 Dec 2024

Guarionex

Many stores and a Home Depot right next to this hotel.

2/10

Poor

10 Dec 2024

Jodi

Absolutely unacceptable

Absolutely disgusting. We left a day early just to go home and avoid having to shower in the disgusting bathroom or sleep on the beds. The room smelled awful and the floor was so dirty it turned our socks/feet black. It smelled awful- like dingy wet clothes and cigarettes- even though it’s supposedly 100% smoke free. The front desk staff was nice enough- but if someone actually cleans those rooms I’d be surprised. The bedding was stained and the amount of dust build up kind of just proves my point. We had to sleep there 1 night and i literally slept on top of some of my clothes to avoid touching the bedding. Probably the worst experience I’ve ever had. I never ever leave reviews, especially bad ones. But whoever is in charge of cleanliness at this red roof does not do their job. I wanted a refund but didn’t even argue about it because I was just so desperate to leave a day early. Gross.

Friends_and_family Family

6/10

Pleasant

03 Dec 2024

Alessandro

Terrible I would never stay there again

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

Verified traveler

For the economic price, this stay I would rate 5 stars, all around.

Friends_and_family Family

10/10

Exceptional

28 Nov 2024

Pablo

I liked it was quite,safe and restaurant close by and would come back there again and would recommend it to anyone I know

Leisure

10/10

Exceptional

19 Nov 2024

Gregory

It was great

Leisure Self

2/10

Poor

15 Nov 2024

Erin

The staff was nice, but I did not feel safe there with so many bugs in the room. The floors were filthy. Bugs crawling on the walls. A huge roach was on the headboard. No blankets or comforters on the bed. There was a sheet and a thin bedspread. This was the worst place I have ever been in.

Business Self

8/10

Excellent

14 Nov 2024

Leonard

Restaurant within walking distance. Plenty of parking space. Friendly staff.

Leisure Partner

6/10

Pleasant

12 Nov 2024

Djavin

Fan in the bathroom more towels oh my lap didn't work ect

2/10

Poor

11 Nov 2024

Mary Ann

We stayed two nights they never came to clean our room. We had no clean towels ran out of toilet paper. There were bugs all in the bathroom was afraid it was a bed bug.

Partner

6/10

Pleasant

08 Nov 2024

Rose

Mixed reviews. No comment

Family_with_children

2/10

Poor

05 Nov 2024

kim

The room was in horrible condition; holes in the wall; bathroom door would not close; painted profanity on the wall that was painted over but you could still see it; trash and glass in parking lot; bed mattress basically sunk to the floor on the one side; tv had black lines down the screen.

Leisure Family

4/10

Poor

04 Nov 2024

Barb

I got up to use the restroom n the middle of the night and I had a roach crawling across the floor. Told the worker about it and she said I don’t doubt it

Leisure Pet

10/10

Exceptional

30 Oct 2024

Arnoldo

Ok

10/10

Exceptional

09 Oct 2024

David

Excellent sevice thank you Tommy!

10/10

Exceptional

07 Oct 2024

Ralph

easy in and out

Business Self

8/10

Excellent

05 Oct 2024

James

Great staff.

Business Self

2/10

Poor

26 Sep 2024

Jimmie

Roaches eveerywhere.

Business_and_leisure Friends

4/10

Poor

18 Sep 2024

Twon

It was okay but the soap dispenser was on the counter the ceiling paint was coming off and there was no drawers in the self and have nets

Business_and_leisure Self

2/10

Poor

16 Sep 2024

Leann

Nasty hotel. Stains and semen saturated bed mattress, i've never seen mattressed this bad. They moved us to another room just as bad with stained mattress, broken dresser drawers, wiring where a firedetector should be and caked on grim you just don't want to touch. We asked for a refund that she said we couldn't have. But in fear of bedbugs ẁe went to another hotel, it's just not worth taking a chance. We left. Askewhichedst

Leisure Family

4/10

Poor

09 Sep 2024

Tanya

Front door on our hotel room was broken ! We did not get the room we requested . there was no towels, no soap. We asked for a room with a king size bed, fridge, raider, and microwave, which was not here. It was a lot of problems.

Business Pet

2/10

Poor

21 Aug 2024

syed

Everything dirty, broken

Leisure Friends

2/10

Poor

18 Aug 2024

Shania

Unfortunately this was a terrible experience.
Once I arrived to check In they're is a note that a $50 CASH deposit was required and you had 24 hours to collect once you checked out, or you lost it- when I got to the room- the smell was awful, I had to run AC full to try to get the room aired out. The carpet between the two beds were wet. When I pulled the shower curtain there was a dried dirty washcloth on the shower rod-
There was no phone in the room for any communication with the office. The caulk around the bathtub was moldy and coming out.
Unfortunately I did a late check in and was not able to find another room that night.
Very disappointing.

Leisure Self