Name: Park Inn by Radisson, Detroit Metro Airport
Address: 8230 Merriman Rd, Romulus, 48174, US

4/10

Poor

28 Jul 2026

Kelsey

This hotel was very run down and it smelled terrible. Our room had ants and cob webs on the ceiling. The beds were extremely uncomfortable and very squeaky. All the dressers in the room and the cabinet in the bathroom were cracked, there were only 3 tv channels which hardly came in. We tried to shower and there was no hot water, even after letting it run from 8 plus minutes. Room and bathroom were very tiny, it was hard for the 4 of us to move around. I did like that they had a fridge in the room.

10/10

Exceptional

25 Jul 2026

Dennis

Our go to safe, friendly, efficient stay for that area

8/10

Excellent

24 Jul 2026

Mark

Q

4/10

Poor

18 Jul 2026

Diana

The best I can say the room was clean..The bathroom sink had mix matched faucet knobs, hard water stains..The TV was old..no HDMI ports..In the lobby had boxes stored behind the seating..They said they had continental breakfast...all they had was cereal,oatmeal packets a waffle maker and a few pieces of bread to toast the juice machine was broke so yeah just the room. was clean and the bed was comfy

4/10

Poor

17 Jul 2026

Aarica

Staff was nice and the place was clean but that’s about it. My room didn’t have a towel rack. The hair dryer didn’t work. The phone didn’t work. The lamps on either side table didn’t work so I couldn’t charge my phone next to me. There were drawers missing in the dresser. This might as well be a Motel 6.

Self

6/10

Pleasant

06 Jul 2026

Lauren

It was a little run down but worked for a very short stay

Self

2/10

Poor

29 Jun 2026

joseph

never stay there. 😞

Partner

2/10

Poor

27 Jun 2026

Aya

Horrible hotel. Couldn’t even stay for a single night however the staff was very helpful with getting me a refund.

Family

4/10

Poor

22 Jun 2026

Iris

I still haven't received my refund

Friends_and_family Friends

2/10

Poor

21 Jun 2026

Maria

Not so good. I guess it could be my fault that I didn’t do proper research but if you’re particular in not having random hairs on your bed, do not book. Beds were smaller than they look in the picture. Not comfortable as well. Walls are pretty thin. Toilet flushes up and then down. Only one mirror, and that’s the vanity bathrooms mirror. Pictures are catfish. I wouldn’t recommend to bring a baby to this place just because it’s not clean. The rooms stink.

10/10

Exceptional

20 Jun 2026

Sylvester Cannon

I recommend this place … I have stayed at Magnuson Hotel several times Now

Self

10/10

Exceptional

18 Jun 2026

monique

All was well. I definitely appreciated the cleanliness of the rooms

4/10

Poor

18 Jun 2026

Shaniqua

The room toilet n the bed was uncomfortable n the a/c didn’t work in room 199

6/10

Pleasant

16 Jun 2026

Ramon

Just a cheap place to sleep and shower. That’s it.

Self

8/10

Excellent

16 Jun 2026

Deangelo

Staff

10/10

Exceptional

14 Jun 2026

Deangelo

Courtesy of staff

Self

10/10

Exceptional

08 Jun 2026

Kelechi

Awesome stay

Self

2/10

Poor

31 May 2026

Faten

when we first walked in there was a very strong smell of bleach, cigarettes, and weed. the bathroom toilet was not flushing and didn’t work. the top of the toilet had hair and dust. the bathroom in general was very dirty. there was no screen on the window so we couldn’t open the window to air out the room. overall the hotel was very dirty but the customer service was amazing, they refunded my money immediately.

10/10

Exceptional

14 May 2026

Andre

I loved it everyone was so helpful

Self

2/10

Poor

10 May 2026

Charley

This is almost certainly the worst hotel I've ever been in in North America. The room itself was gross, nothing worked, the bed was laughably uncomfortable. I paid for two nights and left after one. I would expect a homeless shelter to be significantly better maintained.

Friends_and_family Family

2/10

Poor

29 Apr 2026

Charlene

Horrible staff. Rude.

6/10

Pleasant

28 Apr 2026

Manognya

No breakfast left after 30 mins - 45 mins . Staff is ok . Airport shuttle is comfortable. Rooms are not bad . My AC did not work . Fine as it is spring time.

Self

4/10

Poor

22 Apr 2026

Cierra

The bed was U shaped and concaved, the bathroom vent did not work, the hair dryer did not work, the staff were not able to provide another replacement, and overall the room was musty and dirty sadly

Partner

2/10

Poor

16 Apr 2026

amandalynn

staff was nice but thats about it - will not stay here again. dirty room, loud environment and overall not satisfying

Partner

10/10

Exceptional

05 Apr 2026

KALIDAS

Break fast was without Bread. Microwave was not working in breakfast kitchen. Rest were good with cereals, waffles, fruits etc.

Family_with_children

8/10

Excellent

26 Mar 2026

Heidi

Building could use some (many) updates but price, location and shuttle was good. Staff was quick but friendly. Room

2/10

Poor

21 Mar 2026

Katrina

Room had roaches

2/10

Poor

15 Mar 2026

Emily

The power was out and we had no electricity and no heat.

8/10

Excellent

15 Mar 2026

Walter

Other than the black out I had a peaceful stay

Self

8/10

Excellent

06 Mar 2026

Arunsai

Yes breakfast is good at that price

8/10

Excellent

02 Mar 2026

Tyshaun

It was good just cold in the room

8/10

Excellent

19 Feb 2026

Sara

Room was affordable for 1 night to catch a flight

2/10

Poor

19 Feb 2026

Bianca

Random people hanging around all hours of night, hotel is dirty as a whole, when I say dirty I mean that from the front area, the parking lot, hallways and rooms. Breakfast is literally a waffle machine and that’s it nothing else available. People knocking on doors all hours of night, feel like a trafficking hotel, asking so I stayed ready with my g*n at all times, door keys did not work upon coming back had to keep going down to get it fixed, front desk man said room number out loud multiple times which he know he’s not supposed to do and speaking of him, we had 5 rooms there why did he barge into 2 rooms we had thinking the 2 girls were in the rooms alone and my brothers were not there !!!! And he got scared and kept trying to apologize but you seen the rooms were reserved he said that the lady who checked us in put them in different rooms, but ok why did you barge in so hard and fast, if empty you would have used the room key like a normal person and entered so that was sketchy and she was ready to sh**t him because he was not supposed to be there. Sheets were filthy and pillow cases and pillows were brown. We went to go buy sheets, pillows and pillow cases to use for the 2 nights because every hotel was booked for the weekend. Carpet was so dirty and sticky, bathroom was so small and nasty, how is hair on supposed to be new towels and rags so we bought new ones to use as well for our stay. And people actually live there ! And its no elevator, how inconvenient, NEVER AGAIN

Friends_and_family Family

2/10

Poor

09 Feb 2026

Devin

The overnight desk clerk was consistently rude and unhelpful. Housekeeping is provided only on Thursdays, and staff do not remove trash or clean rooms between guests. The condition of the linens is uncertain, and there is no assurance they are properly laundered. Overall, the property falls far below basic hotel standards and more closely resembles a low-quality motel. I do not recommend staying here.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Blanca

Joel honorary our conversation in person, about leaving my car in the hotel parking lot, for free, I do call before I book it by phone with a lady named Jolene she did say the same thing I can leave my car in the parking lot for free…. (I had a experience in another hotel near by when I call said yes you can leave your car but when I arrived every one that was attending the hotel said no you have to pay 12.00 per day ) the attendant person in the early morning said the same thing that I had to pay 15.00 per day to leave my car at Mangous hotel.. then I said I spoke to Joel he said when I arrived yesterday I can leave my car for free…. Why are this attendant persons are asking for these charges…it should be an investigation….

Friends_and_family Family

2/10

Poor

30 Jan 2026

antoinette

Everywhere smells like weed, room was gross, stains on the bed and towels. There was blood on the bath rug. Holes in the wall. I didn't even risk the very limited breakfast they had.
The lame tile waterfalls by the front door is such a hazard. It's surrounded with signs that its wet and slippery. Wifi didn't work. Some outlets didnt work. And the door didnt lock fully. When i asked there was nothing they could do they said. The deadbolt was broken of the door. My body was so itchy from the bed.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Ramon

Thank you for the shuttle

Partner

4/10

Poor

26 Jan 2026

Akeim

Yes

Leisure Family

10/10

Exceptional

26 Jan 2026

Jayne

Perfect place to stay at a great price near airport.

Leisure

4/10

Poor

16 Jan 2026

Marco

Don't know

Business_and_leisure Self

2/10

Poor

13 Jan 2026

Mark

As always in life, you get what you pay for, and whilst I wasn't expecting luxury for the price charged for the room rate, conditions at this property continue to deteriorate. Frequent staffing changes at this property, newly hired staff does not value legacy customers whom have supported this property for a substantial time.

Leisure Self

2/10

Poor

13 Jan 2026

Mark

As always in life, you get what you pay for, and whilst I wasn't expecting luxury for the price charged for the room rate, conditions at this property continue to deteriorate. Frequent staffing changes at this property, newly hired staff does not value legacy customers whom have supported this property for a substantial time.

Leisure Self

10/10

Exceptional

04 Jan 2026

joseph

Clean, spartan hotel. Friendly staff. Hotel could use a fresh coat of paint and some minor maintenance improvements, but the value price gave me what I paid for, and I was pleased with my overall wonderful experience. I look forward to many stays at Magnuson hotel in the future!

10/10

Exceptional

14 Dec 2025

Anne

Fast and easy nice room

10/10

Exceptional

11 Dec 2025

Latoya

Yes the room was clean, staff is nice all the time

10/10

Exceptional

11 Dec 2025

Darrin

Yes

Self

6/10

Pleasant

10 Dec 2025

Robert

Staff was nice. Bathroom was nasty and only antenna channels on TV.

Self

8/10

Excellent

06 Dec 2025

Kevin

Nice staff. Clean room.

Self

4/10

Poor

05 Dec 2025

Javier

Room was just ok. Noisy floor when walking, worn refrigerator, missing bathroom door lock, noisy shower hot water pipes, room was not cleaned the second night, illumination was good. There are more options to look at first.

Business Family

8/10

Excellent

01 Dec 2025

Lonnie

Front desk staff was friendly and helpful

Leisure Family

2/10

Poor

30 Nov 2025

Abby

Staff person did a great job handling the business during check in. He was polite and patient. The room was disgusting. Dirty doors, floors, stained bed sheets. We looked around and left without staying. Should get our money back but not even bothering to ask.

6/10

Pleasant

25 Nov 2025

fuzailuddin

Good

4/10

Poor

19 Nov 2025

M

Friendly staff but room in

Friends_and_family Friends

8/10

Excellent

18 Nov 2025

Cindy

yes everything wasgood

Leisure Partner

10/10

Exceptional

14 Nov 2025

Latoya

Yes and yes plus they allow me to check in early.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Fahim

Good

10/10

Exceptional

04 Nov 2025

Shaun

Airport shuttle was easy, just call the front desk to arrange it.

Leisure Family

2/10

Poor

02 Nov 2025

Scott

Filthy. Entire hotel reeks and is dirty. Bugs in the room.

8/10

Excellent

28 Oct 2025

Weiguang

Good.

Leisure Family

10/10

Exceptional

28 Oct 2025

LaRhonda C.

Everyone is nice, thank you so much‼️

Leisure Self

4/10

Poor

26 Oct 2025

Brian

Not a very safe place to stay and very uncomfortable sleeping arrangements. Other guests could be heard yelling outside. Had to call the police on a homeless man that kept trying to start a fight.

Business

6/10

Pleasant

15 Oct 2025

Natasha

It served the purpose for a close place to stay for a morning flight out of DTW.

Partner

4/10

Poor

14 Oct 2025

John

The Hotel is tired. Seems like many people live there and behave like they’re at home. No common area.

4/10

Poor

08 Oct 2025

Erik

Cleaning

Never come to clean the room

Business Self

2/10

Poor

05 Oct 2025

Brian

This hotel needed to be remodeled in the year 2000 the paint was terrible on the walls. The rooms were grossly dirty. I had a 3 day stay and never got an extra set of towels. I had to ask each night and I was received one towel and 1 washcloth. Room was never refreshed. The continental breakfast contained 5 pieces of white bread, a toaster watered down, orange juice, water down, apple juice and a Waffle machine . at night, my car had been attemptedbreak in on 2 occasions. There.
Are 4 other hotels within a 100 foot Distance that may cost you upwards to a few dollars more. And they are well worth it. Please think twice about booking this unless there's no other options. outside of the factor that the staff was really nice. I wouldn't let my best enemy stay here. Waiting to be executed. If you have a family, this is not a family friendly hotel. You may save a buck and it is very convenient from the airport. And if you're looking for a bed to lay down in just long enough for a layover, it may be perfect, but don't expect any amenities, any cleanliness and for all of your belongings to smell like the hotel when you bring them home.

Business_and_leisure Self

4/10

Poor

04 Oct 2025

Russell

They gave me a room that was occupied then the room that they did give me it was dirt everywhere the windows was filthy there visible dirt on the blow dryer the hallway trash was overflowing the ask for a $50 deposit for no smoking and damages soon as I walked in you smell smoke in the hallways people loitering around the property the staff was cool overall parking wasn’t a problem and the windows do open but the screens were damaged

Leisure Family

2/10

Poor

03 Oct 2025

Nicholas

Bugs

Leisure Family

2/10

Poor

01 Oct 2025

Celestine

They will tow your car prostitute hotel

Leisure Family

6/10

Pleasant

30 Sep 2025

Gajendra

Property looks good on internate photos compared to original.

Stay was good and staff is nice to talk and helpful. However, during stay drinking water is unavailable and cleaning the room is not on daily basis.

Quality of shampu, soap are not as per the expectations.

Overall, quite good stay.

Leisure Family

6/10

Pleasant

29 Sep 2025

David

Internet spotty, which was annoying since I needed to get work done. Breakfast was on the weak side. Price was good.

4/10

Poor

29 Sep 2025

Mike

Inexpensive, dirty rooms, run down, plenty of free parking, no clean towels.

Leisure Family_with_children

10/10

Exceptional

28 Sep 2025

Myiesha

The shuttle driver is always friendly and it’s a great most if you’re on a budget and need someway to stay for a night or two

Business Self

2/10

Poor

24 Sep 2025

Jay

*Formal Complaint Form*

*Guest Information:*

- Name: [jay stone]
- Contact Information: [313-878-2003

*Complaint Details:*

- Date of Stay: [sep18-23]
- Room Number: [110]
- Description of Issue:
- Long wait in the lobby (1 hour)
- Room was not cleaned properly, and the condition was unacceptable

*Circumstances:*

- Purpose of Visit: Work Trip
- Traveling with: Boyfriend
- Out of town guests, expecting better service

*Request:*

- A formal apology and resolution for the poor service experienced during our stay.

*Expectation:*

- Better communication and service from the staff
- Clean and comfortable accommodations

*Additional Comments:*

- The experience was disappointing, especially considering we were traveling for work and expected a comfortable stay.

10/10

Exceptional

19 Sep 2025

Alicia

Shuttle

6/10

Pleasant

18 Sep 2025

jordan

Bed was broke, floors were nasty but it was incredibly cheap so I feel like you get what you paid for. I feel this place could use an investor to come in and give it a make over. It’s in an incredibly convenient location to the airport.

Leisure Self

2/10

Poor

15 Sep 2025

Brenda

Do not stay here! Hotel is extremely dirty and full of sketchy people. When arriving we had to stop over a man laying on the floor in the entry talking on his phone. The room we were supposed to be in had an awful smell and the furniture was disgusting. The door to the room did not shut all the way and looked to have been pried open at one point! We did not stay there.

Leisure Family

4/10

Poor

31 Aug 2025

Marcelo

My check in was ok, the attendant who worked in the afternoon was a nice man. He deserved the many extra stars I gave him.

Leisure Self

2/10

Poor

29 Aug 2025

Patricia

Not impressed

This property needs some TLC. Definitely a disappointment. The room we were given had a deodorizer used to cover up something and it was very overpowering. Not pleasant!!
The carpet was damp in one area and the bathroom wasn’t fully cleaned from previous guests.
The air conditioning unit had surface damage but ran well.
The front desk guy was nice so that’s good.

Partner

4/10

Poor

28 Aug 2025

Lisa

The hotel is dated. The tub was obviously glazed as it was peeling bad. Staff were nice. Shuttle was very quick to take us to the airport.

Leisure Family

4/10

Poor

25 Aug 2025

Zachary

This property needs to be remodeled on the inside. Everything is out of date and beds are not comfortable. I wouldn’t shower in their bathroom.

Leisure

4/10

Poor

23 Aug 2025

ISABEL

Breakfast was really poor

Business Self

4/10

Poor

15 Aug 2025

Jessica

Room had mold

Self

4/10

Poor

12 Aug 2025

Barbara

The pictures on the site made it look so nice...The realty is soooo different! When I got to then room the 1st thing I noticed was the door frame which had chipped paint and the frame had pieces of wood removed. * the wood was It looked like a door & frame was like those in a crime area. The bath tub was stained which looked like rust. I was horrified I was with my daughter in law & I was sooo embarrassed. I will never stay in this place again.

Leisure Family

6/10

Pleasant

10 Aug 2025

Christopher

Adequate for a budget stay

This is an older property which has been re-branded. The age is really showing.

The booking was for two King rooms, switched at check in and ended up with double beds, instead of queens.

There was a slight musty smell at check-in, which was cleared once the AC had been run while we were out for dinner.

Friends_and_family Family

2/10

Poor

08 Aug 2025

Taylor

Not a good hotel pictures were deceiving

Leisure Family

2/10

Poor

30 Jul 2025

Verified traveler

You Get What You Pay For

1. Slight smell in hallway upon arrival. 2. \"Upgraded\" to jacuzzi in room which did not work and reported for maintenance which never arrived. 3. Trash bags on top of trash cans in the evening inside of exit door.

Business

2/10

Poor

27 Jul 2025

Sheri

Do not recommend

It was supposed to be smoke free however the halls and rooms smell like smoke. The bedsheets were dirty, old stains on the wall near the fridge obviously a spill that had not been cleaned, and the walls are so thin that you hear nothing but other patrons in their rooms.

Self

10/10

Exceptional

23 Jul 2025

Dollie rose

Great for short stay and they took care of my car parking

Leisure Family

4/10

Poor

20 Jul 2025

Jacob

The property was very outdated. The carpet was musty. There were constant squeaks and noises that disturbed us for our stay. We did not feel safe at this property so we ended up checking out a day early. Very unpleasant stay.

Leisure Friends

2/10

Poor

13 Jul 2025

David

The best part of my stay was getting lucky with vacancy but overall i was happy to checkout of this dump

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Timothy

Wass worth the price

6/10

Pleasant

01 Jul 2025

Luis Alberto

Value and great location- fair price

Leisure Partner

10/10

Exceptional

01 Jul 2025

Nizamuddin

Clean Room

I had a good experience at the Magnuson Hotel during my recent trip to Detroit, Michigan. From the moment I arrived, the front desk staff, Ms.Jade, was incredibly welcoming and professional. Check-in was quick and hassle-free. The room and the bathroom were clean. I would recommend this hotel for a family stay.

Friends_and_family Family

2/10

Poor

29 Jun 2025

Danielle

DO NOT DO IT

It was so dirty and stank I got my money back and went to another hotel

Then they tried to lie talking about the just hired new housekeepers cause the last ones didn’t clean right

It looked like it hadn’t been cleaned in MONTHS

Even the hallway have a nasty smell

Literally everyone that was “checking in” walked out

Partner

6/10

Pleasant

29 Jun 2025

Tanner

Smelly

8/10

Excellent

26 Jun 2025

vina

It good price and it not bad. The hotel entrance is nice and clean and the staff are super nice. But the hall way smell bad and also some area in the room need to update a little but other than that everything is good.

2/10

Poor

21 Jun 2025

Ashley

Overall super close to the airport and the shuttle is very convenient but the lobby smells like they are trying to hide a dead body. Very old hotel and it shows, if stayed in rooms in Tijuana that are nicer and cleaner than this room. I personally will pay a little more next time for a cleaner hotel.

Self

2/10

Poor

21 Jun 2025

luz

Super dirty smells like cigarette property its in bad conditions
It was torrible torrible

Business_and_leisure

4/10

Poor

20 Jun 2025

Angel Huertas

La habitación se veía sucia

Leisure Family

6/10

Pleasant

14 Jun 2025

Elizabeth A

I chose this hotel because I needed somewhere to sleep before a morning flight and a ride to the airport. The Magnusen Hotel met these criteria and was cheap. In retrospect I might have done better to pay a little more, as the hotel conditions were underwhelming. The bed was clean, but the carpet scared me and the bathroom was decaying (paint peeling off the walls, strange stains). I didn’t sleep much due to noise from the ice maker and other guests’ tvs. But I did stay out of the rain and got to the airport on time, so no big loss. Plus the hotel has Michigan’s longest single hallway (80+ rooms in one straight line!) so I did learn something…

Business