Extended Stay America Detroit Metropolitan Airport

2/10

Poor

28 Mar 2026

Riquis

Wasn’t able to stay due to no power so I couldn’t rate it accordingly

Friends

2/10

Poor

22 Mar 2026

shameka Lakoya

We had too switch to 5 different rooms they all were nasty we checked in kinda late so we couldn't change hotels the it smells terrible though out the hotel had too purchase cleaning products

2/10

Poor

14 Mar 2026

Kristian

This visit was awful. I had my flight cancelled late at night and booked this hotel under the notion (because it was listed on their website) that they had a 24/7 shuttle to and from the airport. Well, they don’t, which I realized after waiting outside for over half an hour and trying to call the property 15 different times just to have nobody answer. So, had to pay for an Uber to drive me just to find out the power was out in the building (which would have been nice to know before I booked it because I would have gone elsewhere). All of that being said, I understand that things happen and it could be that there was no way to inform customers before they booked about the power and their phone lines, I’m assuming, were down. However, I would have assumed that when I got to the hotel and realized it was pitch black in there that they might start the conversation with an explanation on what’s going on and possible options if I wanted to change something about the reservation and/or information on what may be different with no power. Or even just an apology for the inconvenience, but there was literally none of that. I was simply asked if I was checking in and when I asked about the power, nobody responded. I was then asked if I wanted to be escorted with a flashlight to my room and then told to have a good night. With no power came no heat, no amenities really (like wifi and tv), and every noise being amplified. I have never had a worse experience at a hotel.

Self

4/10

Poor

13 Mar 2026

Erin

no pool, offers a studio queen bed room with darling kitchen stove, full size refrigerator, no coffee pot, no pans to heat or cook, no dishes to eat from. you have to ask for them at the desk. they will give you a coffee pot but bring your own coffee. Very noisy- Wifi spotty. just wasn’t pleased

Self

10/10

Exceptional

08 Mar 2026

kristina

The site said they had a suttle to dtw so i booked a uber

6/10

Pleasant

26 Feb 2026

Elena

Very dated

2/10

Poor

16 Feb 2026

Talia

Room was never cleaned up to par

2/10

Poor

13 Jan 2026

Brianna

Room smelled old , carpet was super stale feeling under my feet , drug users everywhere

Partner

2/10

Poor

30 Nov 2025

Dan

Found a hypodermic needle/drug syringe in my room and the smoke detector had a plastic bag rubber-banded over it. This is legitimately a dangerous place to stay and they clearly don’t actually clean or check the rooms beyond just making the bed

2/10

Poor

30 Nov 2025

Maggie

Hotel doesn’t have a shuttle, I searched Hotels with airport shuttle and it came up, but after booking I called to request the shuttle and they told me they don’t have one. I couldn’t get there without a shuttle because I am traveling with a small child, I called to cancel my reservation but no one would help me. I tried cancelling through Expedia once I got another room booked but couldn’t. I’m stuck in Detroit, and had to pay for a hotel I never stayed at.

4/10

Poor

13 Nov 2025

Jonathan

Found a dirty towel in the bathroom, inside of the microwave was filthy and covered with crusted on food, smoke detector went off from steam in the shower

2/10

Poor

12 Nov 2025

Frederick

Disgusting

4/10

Poor

26 Oct 2025

Anthony

No room cleaning all day while I was gone

2/10

Poor

23 Oct 2025

Alexander

Hands down the worst hotel “stay” I’ve ever had. Front Desk Agent has nothing to do with this review they were great. The hotel reeks of smoke and was loud. There were chicken bones in the hallway and on the fire extinguisher.

The room had mouse poop on the floor. The furniture looked like it had been gnawed all over. There was a cigar wrapper under the bed along with mystery stains on the sheets. When we turned on the ac unit, it instantly filled the room with a horrible smoke smell that was nauseating.

The “clean” bathroom towels had pubes on it. There was hair on the walls. And the small travel shampoo was almost empty which clearly was leftover from the last guest.

We checked out an hour later and stayed elsewhere.

Partner

2/10

Poor

21 Oct 2025

Robert

There are crack heads everywhere the staff did not care

Business Family

6/10

Pleasant

20 Oct 2025

Dorothy

The elevator was out of service.

2/10

Poor

13 Oct 2025

AHSAN

Concierge was high on weed and wouldn’t check us in because he was too high and knocked out. This is not a family friendly hotel and is very dirty at the entrance. We had check into another hotel because of how high the concierge was.

6/10

Pleasant

08 Oct 2025

lindsey

No

Leisure Partner

2/10

Poor

06 Oct 2025

Gregory E

Property smelt smoky or stell asked staff about smoking in the building said not allowed only outside but found burn hole in sheets hair on the pillow would never stay in extended stay again .

6/10

Pleasant

28 Sep 2025

Justine

Easy check in / out. Car was safe in the lot. It’s well lit with decent parking. Bedding was awful. There was no comforter just a sheet and a thing that was a little thicker than a sheet however it was clean. Bed was okay for a night but I wouldn’t want to sleep in it any longer. Property a bit dated but it worked for the night. It was clean enough

Leisure Friends

8/10

Excellent

17 Sep 2025

Kelli

Quick Rest Before Flight

Quick few hours of sleep before flight...no wow factor...it's a room

Friends_and_family Friends

8/10

Excellent

17 Sep 2025

Griffith

could have on call shuttle to rental cars and airport

Leisure

8/10

Excellent

14 Sep 2025

Edgardo

Everything good, breakfast could improve 👍 But a great option

Friends_and_family Family

6/10

Pleasant

04 Sep 2025

Carmensita

Check in was no problem.I had made a reservation on the hotel app.. Rooms were adequate bed's were clean..

Partner

10/10

Exceptional

22 Aug 2025

Katelyn

The towel bar above my toilet popped off the moment I touched it. I laughed.

Leisure Self

6/10

Pleasant

21 Aug 2025

Gaye

Alarm went off for at least 2 hours. Changed rooms 3 times before I found one that didn't smell like animal urine. When cleaning up spilt my dew of the floor in the kitchen part the white towel turned brown as if I was cleaning up mud and the carpet felt sticky

Partner

4/10

Poor

15 Aug 2025

Christina

Barely an emergency accommodation.

The only thing about this place that has any redeeming quality is that the staff we interacted with late at night because our flight was delayed and we had to rebook for the fall day staff. The staff was pleasant and easy to deal with. They were great. There was definitely some kind of illegal activity going on in the lobby involving pimps. I know this based on the conversations I heard. When we arrived at our room, there was some wet substance on the floor. All of the beds, have the plastic sheets underneath the sheets, which we all know are used for Beds that see a lot of action or see a lot of babies that throw up. The security lock on the door was not functioning properly so the only lock was the door lock. The bathroom was clean in the kitchen. I would not stay at this location again if I ever go through the Detroit airport.

10/10

Exceptional

14 Aug 2025

Angelina

The young man with locs was very helpful accommodating and compassionate. He needs a promotion and raise!!! He helped make a crazy night become a comfortable peaceful stay.

Partner

4/10

Poor

13 Aug 2025

St Clair

What I did not like about my. There was no pots and pans up on request. I had to ask the desk clerk later was there any pots and pans? He told me that he had to look and that there were plates. There was some inconsistencies. They extended stays, always provided up on request pots and pans. The death clerk gave me pots and a Teflon was scraped off of. It was not safe to eat out of. I could not believe it. I never had this problem in Ann Arbor extended stay ever. Also, there was no lids for the pot. I would like to see some improvement in the future if I decide to go back there. What I liked it about the extended state suites is that you provide pots pan and plate wear for your guest.

Business Self

8/10

Excellent

12 Aug 2025

Jenifer

Was very dated but worked for a quick night stay before flying out

Business

2/10

Poor

08 Aug 2025

Ian

plumbing issue toilet was plugged up when we got there they had to unplug it every day then they stopped left a plunger my room had to do it myself never stay here again

2/10

Poor

04 Aug 2025

Sean

Dirtyy

4/10

Poor

03 Aug 2025

GERALD

Initially was provided a room that was occupied. Second room was pretty rough......fridge, stove and interior wall by window ect. Would not recommend, although I suspect that room is only used when at full capacity.

Leisure

8/10

Excellent

29 Jul 2025

Carole

Nice

Good budget hotel

2/10

Poor

26 Jul 2025

Terri

TERRIBLE!!! DO NOT STAY HERE!!
Smells of weed as soon as you walk in the lobby.
Elevator not working.
We literally saw dirty underwear in the hallway walking to our room.
We didn't even stay the night, ended up leaving early because it was so disgusting.
Do not stay here!!

Leisure Family

4/10

Poor

21 Jul 2025

Monica

Didn’t stay here because the elevator wasn’t working. Room on the 3rd floor, and the staff wasn’t sure when it would be working. I would’ve had to make several trips into the room with luggage for me and my guests wasn’t physically capable of doing 3 flights of stairs.

2/10

Poor

21 Jul 2025

Roderick

Did not stay at the hotel but was still charged. Had to cancel for personal reasons. And I cancel an hour before check-in and it said free cancelation. I will never use this method again.

Business Family_with_children

10/10

Exceptional

20 Jul 2025

Destiny

Property was clean and quiet.Loved my room

Family_with_children

2/10

Poor

20 Jul 2025

Marco

Think before Reserve

That's the thing. I didn't stay at all. Checked in and 5-10 minutes I tried to check out but was told I couldn't so I left. I wouldn't accept this hotel if it was the only one by the Detroit airport

Friends_and_family Family

2/10

Poor

14 Jul 2025

Adnan

I like nothing

10/10

Exceptional

13 Jul 2025

Zeyad

They are good people

Leisure Family_with_children

10/10

Exceptional

11 Jul 2025

Jalen

Great

10/10

Exceptional

10 Jul 2025

Christopher

Two Honorable Men

The Managers Fred and Fadi are Two Very Great, Sincere and Honorable Men! Their Customer Service is Excellent and They are Both Genuine, Kindhearted and Compassionate Men! They have Went Completely Out of Their Way to Assist My Family and I ensure our comfort. I am so very grateful and appreciative of the experience here.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Jalen

Great

8/10

Excellent

25 Jun 2025

Sapphyre

Very good will be bk

Business_and_leisure Self

8/10

Excellent

24 Jun 2025

Cathy

My Stay

It went very well. Excellent staff.

Self

10/10

Exceptional

24 Jun 2025

Jessica

Very friendly and helpful staff

Leisure Self

6/10

Pleasant

23 Jun 2025

Jackie

Hotel breakfast also the rooms bathroom fan was filthy and we’re breathing that air not good. The bats head sheets for blankets.

Business Family

2/10

Poor

20 Jun 2025

Lina

This place is very bad. The place is nasty and noisy.

Friends_and_family Family

2/10

Poor

16 Jun 2025

michael

The beds were clean, and that is the only good thing I can say about it. The floors and chairs were stained, and everything was extremely dated.

Leisure Family

8/10

Excellent

16 Jun 2025

James

It was okay a stink bug was flying in the room

Business_and_leisure Self

6/10

Pleasant

14 Jun 2025

Abhishek

Room were not clean as expected. Room was smelly and toilet wasn’t cleaned well. There were people smoking weed in the lobby and it not felt safe during check-in at night with family.

Friends_and_family Family

6/10

Pleasant

08 Jun 2025

Esther

1st room we had floor was soaked they said from being cleaned, 2nd room only 1 burner worked called about it never got fixed. 1st night we had people pounding on our door at 2 am then they were slamming doors & yelling.

Leisure Family

2/10

Poor

07 Jun 2025

Adam

Poor service

2/10

Poor

01 Jun 2025

Sydney

If I were you, I wouldn’t stay here. We arrived and the property smelled and was very run down. We got to our room and didn’t feel comfortable with the cleanliness of the place(the white bedding was stained) We stayed for the weekend and our first night we woke up to no power, and they don’t have backup generators. We couldn’t use our basic amenities like the fridge, microwave, hair tools to get ready, or the “complimentary breakfast”(which is only oatmeal and coffee). I guess you get what you pay for….needless to say we were very disappointed in our stay and won’t be coming back.

6/10

Pleasant

31 May 2025

Yetzwvelyth

It was nice definitely run down and no early check in or they double your rate

Leisure Partner

8/10

Excellent

30 May 2025

Chiara

The property did not have an ice machine. Fine for those staying more than 1 night but those who may have traveled a distance and would like ice for a beverage it would be helpful.

Leisure Partner

10/10

Exceptional

25 May 2025

Chris

Our stay was good, The front employees was nice and greeted us upon arrival.
We liked the room as well.

Partner

2/10

Poor

24 May 2025

Charles

We arrived at 11 pm after having confirmed our stay (and paid in advance) only to find out they didn't have our room anymore. We were told we could call Expedia or go to another hotel. After talking they found a 1 double bed room for our family of 3. It was late so we just took it. The place reeked of pot (not just our room, but the elevator, hallways). The floors were sticky in our room, bathroom didn't flush, and the elevator was dirty. Excellent location but a very badly managed hotel. Will never stay there again.

Leisure Family

10/10

Exceptional

21 May 2025

Mahantesh

Take cra

2/10

Poor

17 May 2025

Erica

Dirty, stinky, gross

Leisure Partner

2/10

Poor

16 May 2025

Dara

This place is unsafe with the type of people living there. I called twice to complain and tell them how unsafe I was. The Expedia staff took the information, said they would refund my money after verifying the amount then the both hung up and the call disconnected. Neither called back to complete the refund.

4/10

Poor

14 May 2025

michael

Staff doesn't do a sufficient job

Business Self

10/10

Exceptional

11 May 2025

Gene

Great place

2/10

Poor

09 May 2025

Keenan

My experience was very bad we left we didn’t even stay the night can some one please help get a refund i even purchased with protection for this reason the place was not okay can someone please help me and refund me

Business Partner

2/10

Poor

06 May 2025

Bryan

Smell smoking everywhere in hallways and needs some update TV and in room kitchen counter

8/10

Excellent

06 May 2025

RAMIRO

Only stayed for a night. The hallways and the room smells bad. Needs renovations.

Leisure Family

6/10

Pleasant

06 May 2025

Juan

Great location, very shady people in the hotel.

Leisure Family

8/10

Excellent

04 May 2025

Lorena

Staff was really friendly and accommodating, especially at the front desk.

Leisure Partner

10/10

Exceptional

04 May 2025

Michael

Great overall stay

2/10

Poor

01 May 2025

MARQUITA

I can not believe this hotel is still in business, it’s nasty and smells disgusting in the building… looks ran down and smells disgusting the carpet needs to be pulled up in every room!

Business Partner

10/10

Exceptional

30 Apr 2025

Gene

Nice

8/10

Excellent

21 Apr 2025

Mathias

This was a no nonsense property. Definitely clean enough and good for an inexpensive night. Sleep by the airport. A little dated the blanket was barely more than a sheet. But other than that, it was comfortable and acceptable.

Business_and_leisure Self

10/10

Exceptional

21 Apr 2025

Gene

Good

10/10

Exceptional

21 Apr 2025

Tao

Amazing staff

2/10

Poor

20 Apr 2025

Ulreka

Find somewhere else to stay.

The rooms (I was moved to three different ones) and the hotel itself were lacking cleanliness all around. The tops of the stoves and refrigerators were all filthy. The door to my first room had a claw mark on the outside of the door not appealing to two females traveling alone. The first room the stove light was on when we entered the room. It stayed on for nearly two hours. I didn't want there to be a carbon monoxide leak in the room. The TV also did not get a signal in the first room. Then there were stains all around the room and the furniture looked old and damaged. I called the front desk to complain. I was moved to another room.

The second room had dirty marks in the same spots in the room as the first room had. The vents were disgusting. The top of the refrigerator, and the stove top were both dirty and the shower had the last person's hair all in it. I went down to the lobby to complain again. I was moved across the hall (next to the stair case again not safe for two women). This room smelled like someone was smoking in the room with us. The smell of smoke bothers me and causes issues with my breathing. The vents were disgustingly filthy in every room the bathroom vents were full of dirt and the bathroom ceilings were dirty with what appeared to be black mold. The towels in every room were dingy which makes no sense with an on site laundry.

Finally, the floor had a huge mark on it that appeared to be blood but it was an iron mark.

Leisure Family

2/10

Poor

17 Apr 2025

Mayah

Disgusting. That’s it. Just disgusting

8/10

Excellent

09 Apr 2025

David

The room itself was very nice, pleasantly so. The Hotel itself was located by the airport so the surroundings weren't vacation quality, but it was clean and safe. My only knock on the place was they advertised it as including breakfast, which was not on site but took the form of a coupon for a local restaurant. We were there to go fishing so having to load up and go somewhere else for breakfast would have taken to much time. It just would have been nice to get the whole scoop before we arrived. Also this particular day they were 45 minutes late getting even the coffee service set up. Now having said all of that I thought this place was a great value and we will be staying there again when we go back in two weeks.

Leisure Friends

4/10

Poor

08 Apr 2025

Jsean

Unsafe and sketchy environment over all. I have never been in a hotel where I felt this unsafe. I highly recommend every one stay away from it especially if you are a women and alone. There was a man who was being very weird and sketchy and checked us out as we were checking in. The cleaning staff made a lot of noise banging the door next to our room in the morning.

Leisure Partner

6/10

Pleasant

27 Mar 2025

Aisha

Not a nice place

2/10

Poor

27 Mar 2025

Jessica

The first room I was in the heat did not work. It was freezing cold. There was mowed all in the refrigerator mice droppings it’s a strong no

Business

8/10

Excellent

26 Mar 2025

Crystal

Great Price. Efficient, Comfortable, could improve on cleaning rooms better but overall I enjoyed My Stay and look forward to staying there again. Would also recommend it to family & friends.

Leisure Family

10/10

Exceptional

19 Mar 2025

Shareva

Nice night staff

Business

8/10

Excellent

17 Mar 2025

Shareva

Night staff real nice

Business Family_with_children

10/10

Exceptional

17 Mar 2025

Pam

Linens excellent. Carpet worn (holes). Noisy. Marijuana smell made it necessary to change rooms. Staff very accommodating.

8/10

Excellent

11 Mar 2025

Deborah

More than I was looking for

I was looking for a last minute, affordable, pet-friendly stay near the airport. Extended Stay was all of that, and more. It was a studio unit with a small kitchenette. The room was spacious, clean, and perfect for us. I will choose this hotel every time.

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Mason

Pretty good for the price. Would def stay here again.

Business

8/10

Excellent

09 Mar 2025

Michael

Dated but clean. Staff was friendly, shower was good, room was properly clean, price was right

Leisure Self

6/10

Pleasant

02 Mar 2025

Lamar

Overall it was pretty good.

10/10

Exceptional

28 Feb 2025

Carlos

Been here off practically this whole month and have had nothing but great service, especially Matt at the front desk he is great and has been so helpful to us

8/10

Excellent

21 Feb 2025

Roy

Property was clean and very quiet

Business_and_leisure Family

8/10

Excellent

17 Feb 2025

Christina

Decent night stay for the night before our flight. Great location.

Leisure Partner

10/10

Exceptional

16 Feb 2025

Shareva

The staff is nice but the African American lady that works front desk isn’t very friendly.. She doesn’t greet you nor do she engage in conversation while you’re asking questions. But nice hotel overall been here 2 weeks for work .

Business_and_leisure Family_with_children

10/10

Exceptional

15 Feb 2025

Amira

Professional and 24/7 hot coffee!!

Business Self

6/10

Pleasant

10 Feb 2025

Danielle

Worthy the money

It’s a nice hotel to stay at. Nothing really to be in awe about.

We had to stay a week while our house was being renovated so we picked a hotel that also had a kitchen

The room was clean and the customer service was excellent.

Lol this may sound a little childish but it was boring. Nothing to do but eat and sleep. Other then that I would definitely stay again and I’d recommend to my friends

For 11 days I believe I paid around $850 keep in mind the rate goes up on the weekend

Partner

10/10

Exceptional

05 Feb 2025

antione

Cool place

10/10

Exceptional

05 Feb 2025

shauntay

I had a pleasant experience, my room was clean and it was peaceful.

Leisure Self