Name: Clarion Hotel Detroit Metro Airport
Address: 8600 Merriman Road, Romulus, 48174, US

6/10

Pleasant

11 Jul 2026

Sandra

I paid for two rooms during a power outage for my family and withdrew money from their ATM to pay the deposits in cash to avoid them placing a hold on my card but the young lady chose to charge my card anyway as if it was a mistake. That was a week ago Ava my money is still being held. I called and the front desk took my number Ava’s said she’d call me back and I never heard back from her. Also when I went to get breakfast I was told to leave because I apparently was supposed to pay to have breakfast. Not even a continental smh. That’s fine I found out the embarrassing way.

Family_with_children

6/10

Pleasant

07 Jul 2026

Rhonyeka

I booked this room because it had a pool and was supposed to have free breakfast included. The pool wasn't open the 3days I was there and they switched my room at check in and all of a sudden breakfast was $15 per person. I was so unsatisfied with my stay.

Family_with_children

6/10

Pleasant

06 Jul 2026

jaylin

It was good.

2/10

Poor

05 Jul 2026

Yue

No hairdryer in room, called three times waited for an hour then they said they didn't have spare ones to give, so no solutions and I had to deal with dripping hair on my own. Loud AC loud fridge, no bottled water they asked you to buy from shop, puzzle like navigation, understaffed, didn't get toothbrush delivery. Dirty linens. All types of bugs. Mosquitos, flying ants on wall and bed sheets. Woke up halfway due to itchy and tingling sensations and multiple bumps everywhere. Restless. Poor service. Just so-so breakfast and dine in only, they don't allow you to bring to room. Location and shuttle service was good if they could provide clearer instructions. Overpriced for what you get. Significant price inflation and limited availability if you book last minute. Mirror facing bed. Bathtub in bedroom was poorly maintained and water flow was not strong enough to support a real bath there. SO BAD

6/10

Pleasant

08 Jun 2026

Randy

There was a circus in town
Nuff said

Self

4/10

Poor

07 Jun 2026

Ebony

The room was terrible and the property overall. The bar area was cool.

Self

10/10

Exceptional

17 May 2026

Lauri

Our stay was excellent. The facity is spotless and staff was very friendly. Jay, who owns the bar was awesome. Would definitely recommend

Family

8/10

Excellent

13 May 2026

Tyrone

I am not sure what happen to my ,\"Room deposit\".

Self

2/10

Poor

13 May 2026

Jessi

The stay was great until the manager Audrey wanted to argue with me about not giving me back my $150 deposit! Trying to say that she had to deep clean the room over a pre rolled joint in the room, that was never even
Smoked in the room! I have cancer mind you, so it was ready for when we left!! She was screaming at me arguing with me and refused me my deposit! I will NEVER STAY THERE AGAIN NOR RECOMMEND THE PLACE. Other than her though, the place would have been nice to stay and go back to, as I have a LOT OF medical to tend to and will need a hotel room almost every week!!! Unless I get the cash back or a comp room I’ll NEVER go there again!

Partner

8/10

Excellent

11 May 2026

Jodie

Nice to have a bar and restaurant in the facility.

Partner

10/10

Exceptional

08 May 2026

Katiuska

Recomiendo

Self

10/10

Exceptional

03 May 2026

Bakary

I like my stay there, I would definitely book there again

Self

8/10

Excellent

22 Apr 2026

Mary

For one night stay and a week of parking to go on vacation the price was great

Partner

4/10

Poor

20 Apr 2026

Alvaro G.

Old
Not clean
Bed in bad shape
Terrible property

Partner

8/10

Excellent

19 Apr 2026

Markeith

Convient location to airport. Excellent Thai inspired restaurant and equally excellent bar with great drinks! Rooms are basic at best. Just comfortable enough to rest up in and handle the necessities. Staff are super friendly and very professional and helpful.

Partner

6/10

Pleasant

11 Apr 2026

David

This hotel had a lot going for it, and was adequate for our needs, with a great price. Nobody really stays at a hotel this close to a major airport for a vacation. I expect most guests are business or personal travelers who stay for a night either before their flight, or on returning. If that's what you're looking for, it does the job.

We live some hours from Detroit, and used a parking app to stow our car in this hotel's secure lot while we spent 16 days in Europe. Our return trip had six and eight hour layovers in Rome and Istanbul, so after a 40 hour journey we decided to stay here one night to recuperate before driving home. It was a good choice, with some qualifications.
First, the free shuttle departs the hotel only on the hour and half-hour, and must travel between the international and domestic terminals, so, depending on when you arrive at the pickup point, it can take some time to get to to the hotel. The driver is courteous and efficient.
Second, although the Expedia listing specifies there is

4/10

Poor

20 Mar 2026

Everett

First off I want to say that the staff was great, the airport shuttle runs on a pretty clean schedule and there is a very good Thai restaurant here. That however is about all the good things I have to say about the property. It had a pervasive odor of human waste throughout the lobby and hallways. In the room there was quite a lot of poorly repaired damages to the walls. The room rate for the night we needed was low so I guess we got what we paid for.

Partner

10/10

Exceptional

08 Mar 2026

Donovan

Yes, and everything was fine.

Self

10/10

Exceptional

08 Mar 2026

David

Good bed clean room nice staff

Self

6/10

Pleasant

05 Mar 2026

Steven

Some desk personnel difficult to understand. Rooms are bellow average in condition. Breakfast is NOT included in price but appears that it is. .

10/10

Exceptional

24 Feb 2026

Bonnie

The room was spotless. Customer service was good

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Kevin

Room was clean and the service was nice

Friends

6/10

Pleasant

02 Jan 2026

Shaune

It was quite noisy… had to unplug refrigerator in room bc the compressor was so noisy!!! Housekeeping was also a bit noisy in the mornings!

8/10

Excellent

22 Nov 2025

kirk

Nice stay

Business

4/10

Poor

04 Nov 2025

Christopher

Room had a weird smell, front lobby couches had the pleather peeling off, and the security guard at night was half asleep at the front desk. Parked our car there and took shuttle to airport and was told to just call when we got back, had to call 4 times and kept being told he had left already. Called at 10:50 pm was told he would be there by 11. Never showed up till 11:30. Do not rely upon them for their shuttle service getting back.

Friends_and_family Family

8/10

Excellent

01 Nov 2025

Richard

'Includes Breakfast' was advertised on Expedia, but the hotel decides to charge for breakfast if you booked through a third party. The hotel is simply trying to make up for the commission that they pay. An employee sits at a table and asks for your room # and tells you that you must pay. This is a simple surprise and it's a turn-off. Now they will lose an entire room rate from me in the future over $12.00.
Another example of corporate nickel and diming. I hope my twelve dollars kept the lights on for a few more minutes.

Business Self

8/10

Excellent

13 Oct 2025

Jory

Friendly and efficient check in. Clean room, but in need of some maintenance (particularly power outlets). The bed frame had a sharp bracket that irritated my leg each time I sat down or stood up from the bed. Appropriately priced budget friendly hotel near airport for a one night stay

Self

10/10

Exceptional

05 Oct 2025

TARA

The reception is wonderful and friendly as well as all othe management and staff. Hotel is VERY clean and quiet. Definitely recommend this property. Parking is plenty and they do have a shuttle if you need.

Leisure Self

10/10

Exceptional

05 Oct 2025

Tara

The reception is wonderful and so friendly. The rooms and hotel is Very clean. It is quiet around the hotel property. Parking is plentiful, management and staff are doing a very good job and are friendly. My stay has been nice and peaceful. They do offer breakfast but it is not free with reservation, it is more of a restaurant vibe but it always smells good and the dinning area is nice. Would definitely recommend this hotel. It is older but very well kept and reasonably priced

Leisure Self

10/10

Exceptional

03 Oct 2025

denise

THE CURTAINS WERE BROKEN AND THE CARPETING NEEDED CLEANING

Leisure Self

6/10

Pleasant

20 Sep 2025

Debra

Did not expect a $150 deposit, we had stayed there many times, never payed over $25 deposit. Hotel has convenient location, but doesn't warrant the deposit.

Partner

10/10

Exceptional

20 Sep 2025

Tara

The Lovely woman that has been checking me in and taking care of extending my reservation is so nice and I enjoy talking with her and fishy helper Rocky. I opted for a queen bed, so cozy and comfortable, No complaints! If I had the King I might just stay in bed all day . As for the hotel, I was pleasantly surprised by how clean my room was and quiet. For a hotel of 2 or 3 stars and basic accommodations I was very happy with the cleanliness of my room and the rest of the hotel. For ppl looking for a shuttle I noticed they always have one getting ready to go. This place also as a of times pasted charm to it. All and all very satisfied

Leisure Self

10/10

Exceptional

19 Sep 2025

denise

very comfortable bed

Leisure Self

4/10

Poor

27 Aug 2025

Claudia

The shuttle service was good. The one that picked me up from the airport was a very nice looking black van.(in the dark, outwardly classy looking) It certainly was a false start‼️

I was exhausted, all I wanted was a shower and bed‼️ The bathtub was dirty, the rubber bath mat inside the tub looked like it had never been picked up and cleaned on it and under it⁉️ Needless to say, I did not shower.

When I pulled back the covers, Truly, the sheets looked like they had not been changed‼️
As squeamish as I am, I was too tired to call or go back to the desk ( I was just returning from the death of my close friend ) so I picked one of the three “sofa size” pillows to rest my head on and slept fully clothed on top of the sheets‼️

This experience totally grossed me out‼️‼️‼️

‼️ I DO “NOT” RECOMMEND‼️

Business Self

10/10

Exceptional

26 Aug 2025

Calven

Relaxing, enjoyable and quiet!

Partner

8/10

Excellent

21 Aug 2025

Enoch

Great hotel. Friendly staff

Leisure Partner

10/10

Exceptional

14 Aug 2025

Judy

stayed here before our trip and used the extended parking

Leisure Partner

10/10

Exceptional

12 Aug 2025

Kathryn

Room is clean.Mediocre condition. Mildew stain in bathroom. Water stain on TV cabinet.

10/10

Exceptional

11 Aug 2025

Tiffany

The staff

Leisure

8/10

Excellent

02 Aug 2025

Tracy

N/a

Leisure Family

6/10

Pleasant

30 Jul 2025

cherilly

I liked the breakfast menu and the bed was comfortable. Staff was courteous. Unfortunately, the toilet paper dispenser was broken, there was a spider in the tub, and I woke up in the middle of a night to a guest knocking in my door and claiming it was her room. I told her it was the wrong room number.

Business Self

6/10

Pleasant

25 Jul 2025

christine

When booked included free breakfast,free parking,free airport shuttle no free breakfast didn’t want to give free parking but eventually did did give free shuttle to airport

8/10

Excellent

22 Jul 2025

sandra

Close to the airport

Leisure Self

8/10

Excellent

16 Jul 2025

David

Hotel was just right for an overnight stay after a 500 mile drive and then an outbound flight at DTW early next morning.
Shuttle was very clean and efficient to get me to McNamara terminal.
If you don’t need ‘bells and whistles ‘ it’s a great deal.

Business_and_leisure Family

10/10

Exceptional

08 Jul 2025

William

We frequent this area and have stayed in many hotels here. This one rivals some really good ones at 2/3rds the price. Great restaurant in the hotel and lots more in the community.

Leisure

10/10

Exceptional

28 Jun 2025

jon

they've really done well , under the new managment ,
upgrades , painting , carpeting , the place is really a great value , in the Detroit area !

2/10

Poor

26 Jun 2025

mike

Not happy to have to pay for parking and 150 dollar deposit is ridiculous

Leisure Partner

2/10

Poor

22 Jun 2025

Gene

First they wouldn’t give us breakfast in the morning saying I booked through a 3rd party which I’ve never heard of that in my life. I paid $225 for the room $150 Cash deposit all cash transactions. I check out Sunday June 22nd 2025 and they say I owe $30 of cash deposit because of rose pedal marks on the sheets which comes out easily when washed. Just a whole rip off wouldn’t recommend staying at their hotel ever again!! Highly disappointed. And when leaving the front desk clerk older lady got into it with my wife very unprofessional acting as if she was a teenager.

Business_and_leisure Partner

10/10

Exceptional

16 Jun 2025

Jamie

Excellent stay! Staff was very kind, property clean. No complaints here!

Leisure

6/10

Pleasant

01 Jun 2025

Lois

Room was fine. Very clean. My big gripe is that they charge $15 for breakfast even though the website says that a continental breakfast is free. Very upset that I had to pay for a buffet breakfast when I should have had a free breakfast.

Leisure Self

2/10

Poor

01 Jun 2025

Adama

This place is digusting

Leisure Friends

2/10

Poor

26 May 2025

Michael

Deposit was to high

Leisure Partner

10/10

Exceptional

14 May 2025

susan

Quick and easy. Friendly staff!

2/10

Poor

10 May 2025

Verified traveler

Good afternoon,

I hope this message finds you well. I’m writing to share a recent and very disappointing experience I had during my stay at the Clarion Hotel in Romulus, MI. As someone who has stayed at this location multiple times without issue, I felt it was important to reach out directly before posting a public review on your website and on Hotels.com.

I checked in on Wednesday, May 7th. Upon arrival, Audrey at the front desk provided exceptional service—she was friendly, accommodating, and assisted me with an early check-in. She was the highlight of this stay and deserves recognition.

Unfortunately, things quickly deteriorated on the second day. On Thursday, May 8th, I discovered severe ceiling damage in my room. Pieces of ceramic from the ceiling—likely due to water damage—fell to the floor and into my travel bag, getting onto my clothing. I reported this immediately to the front desk, where a gentleman (possibly a manager) said he would come inspect the room. He never did.

Adding to the concern, I was traveling with a 6-year-old autistic child, and this situation could have posed a safety risk. Despite repeated reports, no one came to clean the debris until late that evening—around 9 or 10 p.m.—after we had already put the child to bed. A maintenance worker briefly looked at the ceiling, acknowledged the damage, and said he’d return to clean up. He never did. The room was never cleaned, no one followed up, and the issue remained unresolved for the duration.

4/10

Poor

04 May 2025

Arthur

The current owners are ridiculous. Charges $150 security deposits and blocked the entrance to their lobby toilet. So unwelcoming as it used to be. Will not stay there again.

Business Partner

10/10

Exceptional

01 Apr 2025

Deborah

Great staff!

Leisure Self

2/10

Poor

19 Mar 2025

Schon

Deposit was $150, more than 1 and 1/2 times the cost of the room. The hotel was dirty and dated. Never again.

Leisure Family

4/10

Poor

13 Mar 2025

Kasey

N/A

Business_and_leisure Partner

8/10

Excellent

06 Mar 2025

Michelle

Adequate for a price

Leisure Self

8/10

Excellent

04 Mar 2025

Marti

One glitch

The price was right, it was nice that it has a grill and bar on the site, and a convenience store very close. Clean and friendly. Only trouble is their policy not to give people who use Hotels.com or other online reservation the free breakfast. The guy at the desk waived the policy for me, but I think it’s a bad policy that could give them less than perfect reviews.

Self

2/10

Poor

28 Feb 2025

John

I had Covid so had to cancel

4/10

Poor

20 Feb 2025

Raul Miguel

Needs a deep renovation, much better choices aroun

This hotel is in a very poor condition, don’t deserve even one star, many better choices around for same or lower budget.

Business

8/10

Excellent

16 Feb 2025

Andrea

I was not happy that booking through Expedia did not include breakfast. If I booked directly with them breakfast would have been included.

Business_and_leisure Self

10/10

Exceptional

13 Feb 2025

Lori

Convenient, nice and helpful staff, & transportation to the airport.

Leisure Partner

2/10

Poor

13 Feb 2025

Nicole

1 inch gap under door; place smelled of cleaning products, dark hallways, worn carpet tiles.

Business_and_leisure Self

10/10

Exceptional

12 Feb 2025

Cesar

Very clean stay I stayed in the king non-smoking room and was a very reasonable price. Also seems like it was newly renewed and walking distance to various restaurants and gas station. Also a shuttle to the airport!

Business

6/10

Pleasant

01 Feb 2025

Adam

No frills hotel, don’t expect anything fancy, but the rooms were relatively clean and well appointed. I am not sure if it was just our room, or the property in general, but the toilet was very slow. There are a few quick eat options near the hotel. For a place to sleep before an early flight it did the trick.

Leisure Family

2/10

Poor

24 Jan 2025

Anthony

I booked but didn’t go and they didn’t refund my money

6/10

Pleasant

20 Jan 2025

Robert

Restaurant and bar never open if you want a hotel with food and drinks this isn’t the place

10/10

Exceptional

03 Jan 2025

Rodney

No time

6/10

Pleasant

29 Dec 2024

Epris

There's nothing particularly special. The staff was super friendly and helpful. I'm not sure housekeeping exists though. It was also very quiet.

Leisure Family

8/10

Excellent

23 Dec 2024

william

We were there while the staff had their Christmas party and they were nice enough to invite us.
We didn’t attend because we had other responsibilities but thought it was a nice gesture anyway.
The room was quiet and comfortable.
And the food from the on site restaurant was reasonably priced and very tasty.

Partner

10/10

Exceptional

17 Dec 2024

Jeremy

Nice people

6/10

Pleasant

17 Dec 2024

Paul Eric

Not the best visit

We needed a place close to the airport, and the hotel served that purpose. We were very disappointed to find out that the restaurant they promote had select hours and the lounge was not open. Having both on the premises was a reason we choose the hotel. The BIGGEST disappointment was the bathroom in our room. With the shower curtain hiding the full view if the shower head, it wasn't until the morning, we found out we needed to hold the handheld shower head in order to take a shower. We were able to make it work, but VERY inconvenient when you are looking forward to a nice hot shower. The combination of of the bathroom, the lounge, and the restaurant mad the visit disappointing.

Friends_and_family Friends

4/10

Poor

03 Dec 2024

Michael

Dated, room not too clean. No free breakfast as advertised, was told I had to pay $15...nope. Won't stay here again

Leisure Self

10/10

Exceptional

30 Nov 2024

Peter

good value for money

6/10

Pleasant

24 Nov 2024

Elizabeth

Old

10/10

Exceptional

16 Nov 2024

Ajay

It was vere nice

10/10

Exceptional

03 Nov 2024

JoAnn

Clost to the airport. Great price.

10/10

Exceptional

31 Oct 2024

marlene

Very friendly

Leisure

10/10

Exceptional

16 Oct 2024

Christina

Checking in was terrible, one guy in front of us and check in took more than 30 minutes

Leisure Family

10/10

Exceptional

10 Oct 2024

Sarah

Perfect for one night stay before an early flight!

Family

10/10

Exceptional

09 Oct 2024

Rajiv

Perfect

4/10

Poor

24 Sep 2024

Yvonne

The staff is great; very friendly and attentive. The lobby area looks nice along with the bar and dining area. But, when you reach the hallway to access the rooms, you see that it's run down and dirty. Once in the room, everything was outdated and the room was dirty. Several minutes into my stay, I noticed a roach crawling on the TV remote.

Leisure Partner

8/10

Excellent

20 Sep 2024

Emoni

.

2/10

Poor

21 Aug 2024

syed

Nothing unique

Self

8/10

Excellent

13 Jul 2024

Graham

Check-in went as smooth as could be given the number of guests checking in at the same time. Staff seems friendly although only providing short answers with limited necessary information being provided. The room was clean and comfortable upon arrival. We asked for additional pillows but they never arrived. We needed to do some laundry and asked the front desk where the laundry was located. We were given a brief direction including that it was at the opposite end of the property. Once arrived at the location, we learned that a pin was required to enter the room. Had to walk back to the front desk to ask. FYI.. one needs about $13 to do a full load as the dryer takes at least 2 cycles to dry. In addition one must also pay for detergent and fabric softener. After doing laundry we wanted to take a swim but learned the pool closes at 9. Was just as well though because the pool looked as though it hadn’t been cleaned in quite a while. Overall, I wouldn’t avoid the hotel but for the price, I might look at other options.

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Elizabeth

Close to airport, clean rooms, comfortable lodging.

Leisure Partner

2/10

Poor

12 Jun 2024

Mark

I was charged 2 times for 1 night .I can not get any satifaction when I call their customer service I was overcharged by $ 215.85

Leisure Family

2/10

Poor

07 Jun 2024

Richard

Very poor service. Highly do not recommend this establishment.

Friends_and_family Family

10/10

Exceptional

31 May 2024

Gary V

Very nice

Very nice

Partner

6/10

Pleasant

26 May 2024

Verified traveler

When I booked the room it said breakfast was included. Then the hotel said no because it was a third party booking. This is not what the app said.

Partner

6/10

Pleasant

26 May 2024

Kenneth

The property the hotel is on is okay but the area surrounding it is dismal. The roads are severely potholed and the local businesses engage in gouging. What a shame. It could and should be so much better.

Leisure Self

10/10

Exceptional

10 May 2024

Lori

so convenient!

food was great

Partner

10/10

Exceptional

30 Apr 2024

Kathy

Would stay there again

10/10

Exceptional

28 Apr 2024

Christol

N/A

Self

6/10

Pleasant

19 Apr 2024

Liam

Property is fine, hotel staff was great. Easy to sleep and board an early flight.

Our issue — the first room had plumbing issues, so we had to change rooms. We then had to also move out of the second room because the neighbors were indulging in extracurriculars and our room was filled with the smell of it. Not the hotels fault, but still a pain do deal with. Staff was great and quick with moving our rooms.

Leisure Partner

10/10

Exceptional

11 Apr 2024

Nena

All good

6/10

Pleasant

06 Apr 2024

michael

Comfy Bed, Clean Room, Friendly staff
Breakfast was subpar- but about what you'd expect from a cheaper hotel.
Super basic weightroom- some treadmills and dumbells only.

8/10

Excellent

31 Mar 2024

MAHER

It was acceptable. Nothing major observed