Travelodge by Wyndham Romulus Detroit Airport

10/10

Exceptional

28 Apr 2026

Stefanie

i highly recommand to others

Self

2/10

Poor

25 Mar 2026

Terry

I got to this hotel a little late and tried to check-in the receptionist told me I would need to put down a deposit which I don't have a problem with however. But I did have a problem with. Is the deposit had to be in cash of $100? Who carries cash with them in this day and age. So I ask her why can't I put it on my credit card that I'm checking in with. She said no. It's only cash you and I will receive the cash in the morning when I leave. I did not feel comfortable doing that beside. I didn't have any cash with me so I walked away and find myself a different hotel canceling the reservation. This is Poor service The whole thing felt very shady to me. When I asked why does it have to because she could not give me an answer.

Partner

4/10

Poor

25 Feb 2026

Sherry

Room heat not working, bed was falling off metal base, tv would not work the front desk person came to check things could not fix. She said sorry want me to just turn fan off room was cold no heat, no tv, did not want to move in or out of bed. She was just going to leave I asked what can you do are you going to help me the room or something then she decided to try see if she could find another room that would have heat. She moved us to the room next-door that room she put it on 80 so got the room warm but you could not change it. In morning had to wait 45min for ride.
to stay at that heat.

Friends_and_family Friends

2/10

Poor

02 Feb 2026

Phebian

Room was disgusting. Staff was miserable

2/10

Poor

11 Oct 2025

Mayra

I checked in. Hotel was run down. Awful it should be shut down. Do not recommend at all. I left and booked elsewhere.

Friends_and_family Family

10/10

Exceptional

21 Sep 2025

Joseph

The staff was very helpful and very friendly, they would help you with anything and any issues, they were very polite and professional.

Leisure

2/10

Poor

15 Sep 2025

Brittany

Absolutely horrible customer service by Nikki.

Genuinely the worst customer experience we've ever had at a hotel. We were returning from the airport and called for the shuttle and when asked where pickup would be because we are unfamiliar with the airport, all we kept getting from Nikki at the desk was "it will pick you up where it dropped you off." We were dropped off 11 days ago and this is a new airport to us, so we had no idea where we were going. We called 4 times (one of the times we were hung up on) and still got absolutely no help from her. We figured it out after an hour. And luckily the shuttle driver was great (we didn't catch his name, but he does the shuttles during the night).

They didn't have 2 double beds when we got there, so we got a king room instead l. Got into the room & there was a gross stain on the bed sheet. When we asked if the sheet could be changed, she said she would give us the sheet to change ourselves. At this point its 1:30am and has been traveling for 14 hours & asked if someone could change it for us. Nikki, rudely, said that's not an option then said "well, I could let you switch rooms if you would just ask." We opt to get a new room, even though we just wanted to leave to a new hotel at this point.

The floors in the room were absolutely disgusting. We made the mistake of taking our socks off and our feet (and shoes) stuck to the floors.

We got in, slept, and got out as fast as we could.

2/10

Poor

14 Sep 2025

Noori

I had bad experience in this hotel No hospitality Room doors are not proper felt insecured very bad experience i really do not suggest this place.

Business Self

2/10

Poor

11 Sep 2025

Gutu

Very bad customer service

Business Self

2/10

Poor

22 Jun 2025

Tonia

First off we had to pay a extra $100 cash deposit that we wasn’t aware of, less than 10 mins in my room I decide to take a hot bath, I started the water and stepped one foot in the tub and my foot slid right from under me causing me to fall hard into the tub right on my right buttock, I tried to write a incident report cause the tub didn’t have any slip stripes ( I was not aware ) no one cared that this happened to me, there was no manager on duty and the person there had no idea what to do, she stated she didn’t know the managers name, and it was the weekend and it was nothing she could do, eventually after asking twice she gave me a email to the manager, she never contacted me, this happened on Friday I left on Sunday morning and no one contacted me or even cared how I was doing, the room was ok, the bed and pillows was the best part of the stay, the water gets really hot, the ac really cold, the restroom knob was about to fall off, and the walls are paper thin. I had a terrible stay and it all started when I fell in that tub 10 mins in the room and had to ice my butt my whole stay!! 2/10 I do not recommend!!!

Leisure Self

8/10

Excellent

18 Jun 2025

Roslin

This hotel was perfect for a quick overnight stay, room was clean and bed was comfy for me and the kids.

Leisure

8/10

Excellent

10 Jun 2025

Graham

I wanted a place close to the airport as I had a 6am flight. It was fine for that

Friends_and_family Family

2/10

Poor

29 May 2025

Alex

Very dirty. Rude staff. One of staff attempted to get into my room 15 minutes after arrival! Without knocking! Lucky for staff member the hook prevented this idiot from entering and putting my life in danger! The end result would have horrific for them if they had made it inside my private room! Demanding CASH at check in is very odd!! Perhaps they have never heard of debit or credit cards!! The clerk stated if Cash not paid that I could stay elsewhere!! Very bad to spring this on someone that is tired and just wants to sleep! Also telling me that when I check out a 5am that I would have no problem getting my cash back! Sadly, when I checked out at 5am the clerk said the safe is locked and no cash available until 830am. How much cash is in that safe overnight!! Pure stupidity!! I asked what happens if paying customers can’t come back! The clerk said after 7 days money belongs to them! Very shady way of getting a CASH bonus! If this represents travel lodge standards?? I will take the clerks advice and never stay at another travel lodge again!! Definitely avoid any travel lodges in the future!!

Leisure Self

10/10

Exceptional

09 May 2025

Denise

Great hotel when you have an early morning flight

Self

10/10

Exceptional

30 Apr 2025

j

pick up service was amazing

Business Self

4/10

Poor

12 Apr 2025

jill

Staff super friendly and helpful upon checkin. Also came down to our room bc TV said “no signal” and we couldn’t make it work. They fixed it.

Hallway noise unbelievable. Noisy people in and out of rooms at all hours. The door slammed constantly across the hall bc the deadbolt was popped out for easy coming and going and also loud banging. Each time. No way the hotel could have predicted that. But common courtesy wasn’t a requirement for staying here. Sheesh.

Beds fine. Area clean enough.

But the big gross part was the tub didn’t drain. Ew. And we didn’t discover it until we went to use it at 4:30 am before our 5:30 am shuttle. Total grossness. We tried and tried and tried to get the tub train plug out to no avail.

Also we would love to have breakfast open at 5 am. Instead we had to drop $20 on airport breakfast sandwiches.

Leisure Family

10/10

Exceptional

04 Apr 2025

mary

Excellent

Leisure Partner

2/10

Poor

25 Mar 2025

Waymond

My account was charged twice for 1 room. Only 3 small pillows on king size bed. Furniture used and badly beaten up. No cups in room.

2/10

Poor

24 Mar 2025

Verified traveler

Nasty, Grimy room and commons. The desk clerk was down right rude.

Leisure Family_with_children

2/10

Poor

19 Mar 2025

Amantle

Was never told that I had to make a $100 deposit anywhere on the booking. Tried to give my card and the receptionist was rude and told me cash only. They said “I should know this since it’s Michigan policy,” must be a different Michigan. Mind you the room itself was $54 per night. The lights wouldn’t even turn on, it had a funny smell, you can’t even use the shuttle unless you’re definitely taking a flight at that time and you have to prove it. There’s no decent food anywhere nearby, they end breakfast so early and the food is trash, property looks dilapidated. The only kind and helpful person was the shuttle driver. DONT STAY HERE

Leisure Self

10/10

Exceptional

17 Mar 2025

Bethany

Everything

2/10

Poor

16 Mar 2025

evelyn

President of the embassy of united chaplains

I was bitten by bedbugs plus couldn't hardly sleep due to noises disturbing of yelling ang fighting. I rent 3 rooms

Business

10/10

Exceptional

15 Mar 2025

Dan

Excellent place

10/10

Exceptional

14 Mar 2025

ali

Good

2/10

Poor

09 Mar 2025

Verified traveler

Worst stay ever.

Beds broken, dresser broken, light bulbs out, bathoom sink didnt drain and the worn out carpwt smelled of liquior.

Business

8/10

Excellent

26 Feb 2025

Mohammed owais

Deposit very high

2/10

Poor

24 Feb 2025

Dennnis

I am 79 years old and this was my worst experience. I made a mistake and booked on the 22nd instead of the 21st. I booked a room and the clerk promised twice to call and delete my 22nd booking. She is did not and I got billed. A patron came in and asked to use the bathroom, the clerk refused her, although she said she was a guest who hadn't checked in yet. I asked if I could return my rental car and use the shuttle to come back, she said NO. The smoke alarm was making a chirping sound and had to be repaired. The heater was noisey and kept waking me up during the night. I wouldn't stay there again.

Leisure Self

10/10

Exceptional

21 Feb 2025

Alfredo

Good

8/10

Excellent

21 Feb 2025

Jose

February vacation

Good hotel, not to expensive.

Self

4/10

Poor

17 Feb 2025

william

Heating of room was not controlled

8/10

Excellent

16 Feb 2025

Blaise

This was a good stay for the price. I wouldn't hesitate to stay here again. But if you're picky you may be unhappy.

On the plus side, the staff was consistently polity and helpful.

However, the room was somewhat chilly. When the heater was off there was a cold draft. I suspect the insulation around the AC unit was lacking. Turning the heater on got the room to a good temperature, but it was kind of noisy throughout the night. The blankets were kind of thin and I was chilly.

We showed up for breakfast at 8:30. There was only enough waffle mix for two waffles, and the rest of the breakafast spread was very minimal. One of the staff members checked the waffle mix at 8:45, but didn't bother refilling it.

Our key card stopped working and we had to go to the front desk to get it fixed. I noticed the same thing happen to another customer in the few minutes I spent in the lobby, so this must be a frequent occurrence.

There were signs of general wear.

Friends_and_family Family

2/10

Poor

31 Jan 2025

Kimberly Anne

Worst.

Self

6/10

Pleasant

19 Jan 2025

Zaffer

Good

6/10

Pleasant

18 Jan 2025

Melinda

Place is very run down, good prices. There are a lot nicer places next store worth paying a little more. Walls are super thin, but staff are very pleasant.

Leisure Partner

2/10

Poor

14 Jan 2025

Emily

First off ... read the reviews before booking
Because its a travel lodge and ive stsyed at travel lodge many times, i didn't
This place is disgustingly dirty. As in we slept in our clothes, ontop of the bedding kinda dirty. It was non refundable at that point and we were too tired to battle.

The staff are very friendly. The shuttle service is fantastic and we returned from holiday to my car still there, so bonus.

I would NEVER book here again

How easily we forget what being forced to shut down was like, and return to filth.

The 5 star reviews on here have got to be bought.

Leisure Family

4/10

Poor

13 Jan 2025

Maya

This Room needs better service

Leisure Self

2/10

Poor

01 Jan 2025

DAMON

STAY AWAY

This place is one of worst hotel I’ve ever stayed in the united state the cheap rates & a hundred dollars cash deposit should have been a red flag,Try to avoid this place real shady people stay there full time some type of homeless convention I guess. Just rent a car & stay in it instead

Self

2/10

Poor

29 Dec 2024

Lisa

Icky

I could feel all the springs in the bed, the outside light was blazing into the room and the curtains barely helped, the sink wouldnt drain, there were stains on the bed skirt, the walls are paper thin. Great shuttle service though!

4/10

Poor

25 Dec 2024

Simerpreet

fine for the price, but a little dirty and unsafe. the heating/cooling unit was too much (the internal temp was off i’m sure)

4/10

Poor

19 Dec 2024

Robert

Even crappier than usual

Room was adequate and as expected (although all of bathroom fittings were damaged/old and the light fittings and TV did not work, plus the bed frame had very dangerous metal struts exposed that could skin your shins on). The biggest hassle was waiting for over an hour at the airport (outside in 29F temp) for the shuttle, and having to call 3 times.

Self

2/10

Poor

12 Dec 2024

DEnnis

The room was old and dirty the sink in the bathroom was plugged the lights going into the room didn’t turn on the whole experience was awful we didn’t even take a shower

Leisure Partner

10/10

Exceptional

08 Dec 2024

Catasia

G

10/10

Exceptional

06 Dec 2024

Pablo

Nice and clean and quiet and would like to go back again

Leisure Partner

2/10

Poor

05 Dec 2024

James

D

4/10

Poor

02 Dec 2024

Lucille

I never leave reviews but the sink didn’t drain .Th remote didn’t work and they do no give you cup or glasses in the bathroom or room .No closet a little rack with one hanger .
It was clean staff was helpful .

10/10

Exceptional

01 Dec 2024

Farod

Perfect

10/10

Exceptional

28 Nov 2024

Farod

Great

6/10

Pleasant

23 Nov 2024

John

Ok room. There was a hole next to heater letting cold air in. Had to block hole with pillow

10/10

Exceptional

22 Nov 2024

Akram zubair

Cleanliness

10/10

Exceptional

22 Nov 2024

Scott

Good value stay at DTW

Great overnight motel at DTW. Shuttle, fridge, microwave, one or two beds. If you want luxury, go elsewhere. If you want reasonable overnight stay, place is great.

Partner

2/10

Poor

22 Nov 2024

Heather

Just say no!!! Don’t do it

The room had dirty sheets, changed rooms and it was full of roaches!! Took pictures of everything. I plan on calling Wyndham corporate office

Business

2/10

Poor

21 Nov 2024

Steven

never again

awful

Business

2/10

Poor

14 Nov 2024

Verified traveler

I paid through Hotels.com, and when i went to the hotel they told me i owe them $150 in cash as a deposit if i stayed there. I went on the app and Hotels said nothing about it until i scrolled all the way down to the bottom of my confirmation email where it said i might have to pay. I tried to get a refund for my purchase as i then had to find a new hotel, yet they wouldnt let me since i didnt have a “trip advisor” that planned everything for me.

Friends_and_family Friends

10/10

Exceptional

13 Nov 2024

Tracey-Anne

Second time I have stayed here. It was a little noisy the first time, but nothing too crazy for a cheaper hotel. This last time it was nuts. Two people screaming at each other from about 2am-3.30am. The night clerk did what she could. First time, she asked them to be quiet, second time she told them they had to leave, and third time she had called the police. The clerks are very nice and competent, good price on parking if flying. The hotel is clean, fixtures are a little dated.

Business Self

2/10

Poor

04 Nov 2024

Terell

G

H

Self

10/10

Exceptional

01 Nov 2024

Pablo

I like using them for my own personal get aways and the staff is very nice and friendly and helpful would recommend any one to go

Leisure Self

4/10

Poor

01 Nov 2024

Pierre A

Didn’t understand why your deposit had to be $100 cash instead of putting it on your card. Also the bathroom sink stopper did not work leaving water stopped up in the sink. Lastly the front room door had damage and you had to lift up on the door to close once you’re inside. Being I was just there 2 days I put up with it but I wouldn’t go back

Leisure Self

10/10

Exceptional

24 Oct 2024

Demetrius

Staff was excellent

Leisure Self

10/10

Exceptional

12 Oct 2024

venkatesh

hj

2/10

Poor

19 Sep 2024

Mazhar iqbal

Washroom was extremely dirty when I took the shower water doesn’t drain
Sink was dirty and light holder have kind of moldy
My biggest concern is cleaning

4/10

Poor

15 Sep 2024

Beverley

Property is being allowed to fall into disrepair. Should probably not be taking bookings for this hotel.
The room we were put into had a bedframe too wide for the mattress, leaving sharp metal pieces sticking out at all 4 corners of the bed, but hidden by the bedspread. My husband walked into one of them and gashed his shin. I went to complain, with photos of the frame, and the injury. We were moved to a room across the hall, but not even an apology for the injury. I guess it was good we had our own first aid kit.
A refund would be nice, and minimal for the injury.

Leisure Partner

2/10

Poor

15 Sep 2024

Ajmer

Not good

2/10

Poor

13 Sep 2024

Kassem

never stay there, dirty, the TV and lights don't work, no room service, and insects everywhere, I booked for 5 days but left after 2 days because of these issues

4/10

Poor

10 Sep 2024

John

Requiring an unexpected $100 CASH deposit was ridiculous. The door to my room had to be forcibly kicked to make it open.

4/10

Poor

09 Sep 2024

Beverley

The first room we were out in had a bed frame too big for the mattress, leaving sharp metal frame edges sticking out about 2 inches on each side. It took about five minutes for my husband to walk into one and gash open his leg. I went and asked for a different room, showing a photo of the bed issue, and his leg. We were given a different room, nothing more.
Paint is pealing, bathroom fixtures are rusty, for prints on the wall.
Looks like travelodge is just looking to shut this one down and move to their new building across the parking lot. Clearly no maintenance, or cleaning going on.

Leisure Partner

4/10

Poor

09 Sep 2024

Michael

The pillows smelled bad, the furniture was old and damaged, and the floor smelled like smoke. The only good qualities were the friendliness of the staff and the area seemed safe.

Leisure Self

6/10

Pleasant

05 Sep 2024

Beverley

Rooms definitely need some work, ceiling tiles falling, scum around shower fixtures, just old and needs tlc.

Leisure Family

10/10

Exceptional

31 Aug 2024

Gehad

Very nice

Family_with_children

8/10

Excellent

30 Aug 2024

Ignacio

It was nice

Business Self

2/10

Poor

25 Aug 2024

Natalie A

I spent 3 nights at Travelodge and not once did anyone clean my room. I was told by a staff member that in order to close my room door I have to turn the handle on the door then lift the door and push it in to close it.
She went ahead to say I cannot change the room because of the door because they are all like that.
No water was provided in the room or coffee machine.
Service sucks! I will not be returning.

Business_and_leisure Self

10/10

Exceptional

24 Aug 2024

Timothy

Overall the stay was great. It was very quiet which we love. I would stay again. The price was good. The only things was not enough towels but that a small thing. But a great stay thanks again

Friends_and_family Family

2/10

Poor

22 Aug 2024

Richard

was not informed about the deposit when booking room an on top that it had to be a cash deposit didnt clean the rooms during the stay even when requested and you had to exchange the dirty towels for clean one's yourself bathroom had a rollie pollie infestation of aome sort

Leisure Partner

2/10

Poor

20 Aug 2024

Shellene

Got there at 1:20 AM hotel didn’t take card deposit and the ATM in the Lobby wasn’t working had to walk all the over the other hotel to get cash, room was smelly and did not look clean at all, woke up to bites on my back, saw a bed bug crawling on the pillow went for a room change said they couldn’t do it I would have to check out wouldn’t give me back my money for that day because it was after 11 in the morning. Booked for 4 days and only got back 2 in the refund. No compassion was shown.

Self

10/10

Exceptional

18 Aug 2024

John

Service was ok

Leisure Self

2/10

Poor

18 Aug 2024

Verified traveler

Do Not Stay Here.

Don’t do it. Just don’t. I travel full time and stay in hotels every week. This is quite literally one on the worst places I’ve ever stayed. If not the worst. It’s old, dirty, dated, and subpar in ever way. You’re forced to pay a $100 cash only deposit at check in. Which takes an act of Congress to get back. I’m filing a complaint with the BBB to try and help future customers.

Self

10/10

Exceptional

08 Aug 2024

SANDRA

Great

4/10

Poor

05 Aug 2024

francisco

Pros. Close to airport. Cons. Dirty, outdated, smells,no inside restaurant.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Lucki

The guest service lady was very professional

Leisure Friends

6/10

Pleasant

24 Jul 2024

Kim

It was average but what I would expect for the price. The pillows were great ( not hard) and the bed was comfortable. But

Self

10/10

Exceptional

21 Jul 2024

Alicia

Cable tv

10/10

Exceptional

17 Jul 2024

Jonathan

Great place to short stay

6/10

Pleasant

11 Jun 2024

SOMALIA

The stay was good

Friends_and_family Friends

10/10

Exceptional

21 May 2024

Anthony

Great

great location. Clean

Self

10/10

Exceptional

18 May 2024

jose

I love the stat there was amazing

Leisure Family

6/10

Pleasant

17 May 2024

Denise

Bathroom was dirty. No coffee in rooms. Ok accommodations.

Self

8/10

Excellent

23 Apr 2024

Jeremy

I was there for work so the price was big factor and clean and nice for the money not a Hilton but nice

Business Self

6/10

Pleasant

21 Apr 2024

ISABELITA

Heard the Noises outside the room.

2/10

Poor

15 Apr 2024

Verified traveler

Avoid Wyndham/ Travelodge by DTW Airport

My stay started off bad. The room i reserved had a broken window and thr front desk clerk said the were out of king size bedrooms. She said she would switch my room the following day.

Next the keys didnt work to my room. Maintenance had to come out to let me in my room with a mechanical key.

Next the fire alarm was going off from 11pm to 7 am. The fire department and police arrived multiple times. So for 1 day i had to find another place or sleep through the fire alarm. I decided to leave and find another place to sleep.

Self

2/10

Poor

14 Apr 2024

Donald

Disappointed

Upon arrival the room has a bad smell. I set up my computer on the desk for work. 20 minutes later I venture into the bathroom, raise the toilet seat to find the toilet full of feces almost to the top. I reported this to the front desk requesting a room change which was initially denied. The front desk clerk then called her manager and the decision to change my room was finally made

Business

6/10

Pleasant

24 Mar 2024

Martin

Cheap with minimal options. If your looking for cheap though, not a bad place

10/10

Exceptional

21 Mar 2024

Leticia

Bed not too good

Everything good but the bed was kind of uneven

4/10

Poor

21 Mar 2024

Markeyta

Never going back

Leisure Family

2/10

Poor

16 Mar 2024

Jacob

Horrible place to stay.

Leisure Family

10/10

Exceptional

03 Mar 2024

Andrew

Friendly affordable convenient place to stay ..

When flying out of DTW Airport I have stayed here several times over the years not the newest but it's friendly staff to keeping ur car there to even a few hour stay it always affordable and comfortable.. and free. Shuttle to Airport.. leave ur car and fly out . And get shuttled to the airport.

Friends_and_family Family

2/10

Poor

12 Feb 2024

Srikanth

.

4/10

Poor

14 Jan 2024

david

Run down

2/10

Poor

27 Nov 2023

ABE

Not recommend.

Business_and_leisure Friends

10/10

Exceptional

11 Nov 2023

Rahmana

I love the hotel atmosphere

Business_and_leisure

6/10

Pleasant

08 Nov 2023

scott

Requires cash deposit.

It is not top of the line. I do not like paying a $100 cash deposit at a hotel with no warning.

Self

6/10

Pleasant

17 Oct 2023

Kay

The price was right, parking was easy, staff very friendly and helpful. We needed an ADA room and it was mostly adequate but it is clear the property is depressed as remodeling was often poorly done, for example, paint splatters in the bathtub. Broken hanging bar sticking out in a way that posed danger to the unwary eyes.

Leisure Family