Name: Wyndham Garden Romulus Detroit Metro Airport
Address: 9191 Wickham Road, Romulus, 48174, US

10/10

Exceptional

03 Aug 2026

Paul

It was excellent

10/10

Exceptional

01 Aug 2026

Kimberly

Was clean and comfortable

10/10

Exceptional

28 Jul 2026

Thomas

very helpful after a day of frustrated lying attempts very courteous

10/10

Exceptional

28 Jul 2026

Chloe

The staff was very friendly and professional. They attended to my needs in a timely fashion, and they made me feel safe and comfortable. The pictures and description of the hotel were accurate. Upon arrival. There was enough to do within the hotel to keep us occupied during our stay.

2/10

Poor

27 Jul 2026

jessica

Don’t let the pictures fool you. When you walk in you are welcome with the scent of dirty bar rag with a hint of mold. Walking to your room you are greeted with endless mystery carpet stains all of various colours and odours. When you reach your room that looks like it has been busted down or kicked in your key card won’t work. Then when you get in your hit in the face with the smell of mold and the party that was had before you. The curtains stained falling off, the lamp posts stained, bedding stained and the bed don’t even ask. Room 1056. There was a huge sign that outside stating Travel Lodge so I can only assume they bought it, “changed” names but not a lick of renovations. Sad cause the staff great but a filthy environment.

2/10

Poor

26 Jul 2026

Kyle

I am submitting a complaint regarding my recent reservation. I reserved and received confirmation for two hotel rooms, but when I arrived, I was informed that only one room was available because the hotel had overbooked.

One room was not enough to accommodate everyone in my party, so I was unable to stay at the hotel as planned. This caused significant inconvenience, stress, and the unexpected need to find alternative accommodations. A confirmed reservation should guarantee that the rooms will be available upon arrival, especially when the hotel has accepted payment or secured the reservation with a credit card.

I am extremely disappointed with how this situation was handled. I am requesting a full refund of any charges related to one of the rooms, including any cancellation or no-show fees.

2/10

Poor

26 Jul 2026

Scott

This hotel was disgusting. There was mildew everywhere. The carpets and ceilings had a ton of water spots. The hallway had previously flooded and the floorboards were now rotted and warped. Our shower was backed up because the drain had not been cleaned. There was so much (of someone else’s) hair!

4/10

Poor

26 Jul 2026

April

The pool closed early - Check-in wasn't good - was told by night shift staff that the pool didn't open until 11:00am in the morning, which was the check-out time. Everything was dirty & moldy. Bein and Expedia customer got us a less than stellar room to use with no view whatsoever - facing a wall. Pool area moldy, not kept clean and lots of sand. While breakfast was ok, the area with plants was clearly not kept up. This is not typical of a Wyndam hotel. Will never stay there again.

6/10

Pleasant

26 Jul 2026

Arianna

The shower didn’t get warm… and we didn’t have a mini fridge.

8/10

Excellent

25 Jul 2026

Mary and Kryn

Didn’t have breakfast. Parking was fine.
There was no dirty clothes bag.
No hair dryer in the room.

4/10

Poor

25 Jul 2026

Rhonda

The room was dirty, dirty used washcloth was hanging over the shower curtain rod, there was a half drank soda in the refrigerator and the remote control hardly worked. Was moved to a different room and the TV speakers were half blown, the sink was plugged up and you had to hold the handle down on the toilet for the toilet to flush. Swimming pool was closed the whole time, dying and wilted plants were all through the inside of the hotel

2/10

Poor

25 Jul 2026

Sandra

There was mold around the caulking in the shower. The floor along the floor was nasstt. Could NOT control the thermostat... is was 62 all the time. It was freezing.

I would never recommend this place to anyone.

10/10

Exceptional

24 Jul 2026

Diane

Clean

Partner

8/10

Excellent

24 Jul 2026

Ganesh

Excellent location conveniently close to downtown, but the facilities are not well maintained. Rates can be quite steep during peak seasons, so booking in advance may help.
I also had a negative experience when the air conditioning stopped working at midnight. Despite requesting alternative accommodations, no other rooms were available. We asked about other options, but nothing could be arranged. I hope the hotel will honor the credit they promised as compensation for this inconvenience.

2/10

Poor

23 Jul 2026

Christopher

I’ve been calling and emailing constantly to sort out a refund I was due for not using parking and they are just ghosting me. I get told to contact different people and I’m not hearing back. They are just hoping I’ll go away so they can keep the money

10/10

Exceptional

21 Jul 2026

Susie

Everything went well

Family_with_children

4/10

Poor

21 Jul 2026

Abigail

For the price it was a good deal and worked for our family. We were traveling with our 1 yr old and although I had called ahead to confirm they had a pack n play, they didn’t have a working one when we arrived. They also didn’t have extra blankets. The staff was helpful though in finding other sleeping options for our toddler. The airport shuttle was very easy to use.

Family_with_children

2/10

Poor

20 Jul 2026

Na'Jeray

Was unable to travel due to the Canadian wildfires, called ahead of time to let the hotel know about such inconvenience and to cancel my stay. Was STILL charged for a whole night that I did not stay even after I was told \"your account has been notated\"

8/10

Excellent

19 Jul 2026

Maria

It was just average. Nothing really Grand about it. The staff was pleasant. There was plenty of parking. The lounge area inside had plenty of sitting & a nice ambiance. Decent location with a few places nearby to grab a smoothie or a bite to eat. The rooms were clean & the pillows/bed were comfortable. We had a good nights sleep. The bathroom door inside of the room is oddly placed, and it made it hard to maneuver around the toilet. The room doors are heavy & they slam hard & loudly.

4/10

Poor

19 Jul 2026

Adam

Air conditioner didn't work, room smelt moldy. Only plus side was it's easy to get to the airport from there.

8/10

Excellent

18 Jul 2026

Toni

Clean and friendly, helpful staff

Friends_and_family Family

4/10

Poor

17 Jul 2026

Twana

It was obvious that renovations were needed, they definitely needed another elevator

6/10

Pleasant

17 Jul 2026

Terry

Staff awesome. Shuttle great. Clean room. Hotel old and decrepit. Bed caved in middle so you can’t sleep two people without being half on top of each other in the center. TV did not work at all. Breakfast amenity isn’t any good if you leave before 6:30 am…so no breakfast. Restaurant was HORRIBLE. Loud music blaring, only one very overworked employee, food overcooked to the point it was inedible. This is like staying at a very old motel 6, but without the low cost.

4/10

Poor

16 Jul 2026

Marcus

Staff were kind. But it was pretty dirty.

Family_with_children

8/10

Excellent

15 Jul 2026

Curtis

Strict rules and a room Deposit required

8/10

Excellent

14 Jul 2026

Claudette

Breakfast was great; staff was great; room was clean but no safety bars in bathtubs for seniors with mobility issues. Carpet in hallways and atrium area need cleaning.

Self

2/10

Poor

14 Jul 2026

Pamela

The staff on site are wonderful. But this hotel has fallen into disrepair. You can tell this was once a beautiful hotel to stay at, and I'm sure at one point it was an incredible stay. What should be a beautiful atrium full of green plants, a nice fountain, and pool feels abandoned. The greenery that is shown in the photos to display the hotel is all mostly dead. The pool is murky and doesn't look as if its been cleaned in a long while. The rooms are not all updated, although you'd be fooled because the ones they show you when you're booking are. There was also trash in the hallways leading to our room and others. We got to explore this hotel a bit because it was somewhat like a maze finding our room to begin with. I can say it seemed as if gnats were a problem here. I cant say anything about the breakfast or restaurant on site because we chose not to stay here after exploring for 10 minutes.. Also just to add, it seems like it may be more of a crash pad for some locals. I can say its quite fun to have a story about someone wearing a ski mask in the pool though. That part was unexpected lol. At the end of the day, obviously I dont recommend staying here. Although I think the staff were very kind and I could tell they wished they could accommodate my family better.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Melissa

I only fly to Michigan once a year and the staff has always been friendly and helpful

Self

2/10

Poor

11 Jul 2026

Kaitlin

Bathrooms and rooms were filthy. We had to ask the housekeeping to give us cleaning supplies to clean the room before we could sleep there. Unfortunately we had to stay because we slent our last coming up for a family funeral. The picture will fool you on the quality of this property!

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

James

Clean comfortable parking good pool was cold

Self

6/10

Pleasant

09 Jul 2026

Susan

The staff at the front desk were all friendly and helpful. The guy driving the shuttle (I forget his name) was especially helpful. Our room was clean and nice.
The physical building was a big disappointment. It was once a very nice hotel with a beautiful atrium and outdoor swimming pool, but it has fallen into noticeable neglect and disrepair. Lots of chipped paint and dings in the walls and furniture. Worn carpet, dust, and weeds around the swimming pool. It almost seemed abandoned. It has a lot of potential if they would fix it up and take care of it.

Family

2/10

Poor

07 Jul 2026

Kristen

Starting with our shuttle driver from the airport, she was extremely rude! Once to the hotel, the desk clerk was friendly, even though she was busy and the phone was ringing. When we got into the room, the air was not on and there was zero hot water, we went to the desk to see about the water and were told ‘I’ve had no complaints, it’s like an old house, it takes time’. It never heated up in the shower or sink. When we woke up to leave for the airport, we saw ants all over the floor and in our shoes and our bags. This was all brought to the front desks (different person) attention and we were told she would let them know and to have a good day! We will NEVER go back to this hotel!

Partner

8/10

Excellent

06 Jul 2026

Laura

Great location, shuttle to airport, excellent service from staff.
The downside restaurant randomly closed the night I was there. No ice and no diet soda anywhere.
It’s an older place seems to be well maintained and you can’t bet the price for an overnight stay for early morning flight. I’d stay again.

Self

6/10

Pleasant

05 Jul 2026

Vaneice

For starters the property is under construction on the website it should have stated that no outdoor pool or patio rooms wasn't that clean air condition wasn't working properly some of the staff were friendly others wasn't the hotel needs a lot of maintenance done inside and out I wouldn't recommend this hotel to anyone

Friends

2/10

Poor

05 Jul 2026

Victoria

Very damp rooms and overcrowded due to local power outages.

2/10

Poor

05 Jul 2026

Bernard

The AC did not work. The room was burnt walls. We didn’t stay and canceled the reservation. The staff try their best to give us a better room but the next room was worse than the first room. Second replacement room the ac didn’t work at all.

10/10

Exceptional

30 Jun 2026

Jia

Breakfast is better than most hotels this level. Shuttle is fast and reliable.

Self

2/10

Poor

28 Jun 2026

Shanna

Just don’t stay here

Family_with_children

10/10

Exceptional

26 Jun 2026

Toni

The shuttle was very useful. It left 5 minutes early but the front desk was able to call them back for us. Arrive at the lobby early for the shuttle.

10/10

Exceptional

26 Jun 2026

Klodian

Perfect location, safe and quiet

8/10

Excellent

23 Jun 2026

Nikia

Breakfast was amazing for a $100/night hotel. The inside atrium area was really nice, inside pool was on the smaller side but clean, did not use outside pool so no feedback there. The room was as expected for price tier.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Christine

No AC pool was dirty and opened late breakfast staff was very rude

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Najm

Location to the airport and airport shuttle were selling points for me.

Family

6/10

Pleasant

18 Jun 2026

William

This hotel is older and needs a total remodeling. They have minimal staff and amenities.

8/10

Excellent

16 Jun 2026

Lee

It was a good value for what we paid.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Robert

I've stayed here a few times flying into, out of and through Detroit. It's close to the airport and has a 24 hour free shuttle. It's a common place for Delta to send stranded passengers so the shuttle (and check-in) line can get long if you hit it wrong.

The atrium area is really nice. I like hanging out there. The free breakfast buffet is among the best I've ever had. The eggs actually tasted like real eggs. They had a great spread of the typical stuff including make your own belgian waffles. The coffee was fine and there was plenty of it.

The main downside is the upkeep. Many things in the room and hallways are worn or straight up broken. Usually it's just cosmetic stuff but this past time, the shower didn't work and our toilet was clogged. This is an area of concern for sure.

Overall, I'd stay there again if I need a quick night near DTW.

Family_with_children

8/10

Excellent

14 Jun 2026

Lynda

This was a positive experience. Yes, the hotel appears a tad 'tired' in places and the foliage in the large indoor garden needed some trimming but the space in a wonderful idea.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Miriam

Being handicapped and traveling for a medical proceedure the hotel generously gave us a suite with two bathrooms anfd2 places to sleep. The master bedroom had a walk in shower that was great except it had nothing to hang on to and the shower curtain remained from a previous tub that was no longer there. The problem was the curtain bowed outward watering the floor and there was no way to prevent it.

Business Friends

10/10

Exceptional

11 Jun 2026

Kelly

Was perfect to let the little ones swim and get out of the heat and storms.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Winter Ariah

Breakfast could be way better but my stay was great will book again

Friends

10/10

Exceptional

05 Jun 2026

Dorino

Clean, staff , breakfast excellent

Partner

8/10

Excellent

03 Jun 2026

Tiffany

What I liked about the stay there was a in door pool, the restaurant with the bar was ok. They had a bigger restaurant that served breakfast that was very nice. I didn't like the fact that we couldn't take the food upstairs. My friend couldn't walk that much. They should allow disabled people to have their food in the rooms. Also when we got there the room we had at first the floor was very very sticky and the heat wasn't working. They with no problem gave us another room that was better. I wanted to wash some clothes but the laundry room wasn't working as well and it was very far. For the most part everything was ok. We just stayed over night

Family_with_children

6/10

Pleasant

01 Jun 2026

Geneva

Room was ok but don’t eat at the restaurant. The food was only burgers and fries. Burgers were burned so bad could not eat them. Told me to eat the fries and make new burgers. They did and then carded 74.00 for meal. Ridiculous.
Breakfast bar was excellent.

2/10

Poor

28 May 2026

John

Stay away! Ants in the rooms. Have to run the water in the shower for 45 mins to luke warm water. Everything is dated and falling apart.

Business

2/10

Poor

24 May 2026

Jenice

Not great

4/10

Poor

23 May 2026

Amber

room clean toilet seat broken cash deposit they dont refund til after 6:30am . If you have a early flight thats a hassle. No light bulbs in the lamps room phones didnt work. Over the phone they said parking was included for but it was $50 a day

Partner

2/10

Poor

16 May 2026

Demari

Hot water didn’t come on after 45 mins of it running , phone didn’t work

Family_with_children

4/10

Poor

14 May 2026

Azam

Went with my wife and daughter for 2 nights to attend a close family graduation. Very odd policy of a $150 cash deposit. They wouldn't let me use my cc, had to be cash. The actual property is beautiful with a courtyard in the middle but too many rules like breakfast cannot be eaten in the room. Pool is locked and you need permission to enter. It was closed both days saying they were short staffed and unable to open. Then at checkout you have to wait while they inspect your room. Horrible experience and will not be back.

2/10

Poor

09 May 2026

Adron

Deposit can only be cash and you have to wait 24 hrs to get it back

8/10

Excellent

07 May 2026

Jerry

Good.

Self

2/10

Poor

03 May 2026

Leighann

Dont stay here. Dirty falling apart. Nothing in room was wiped down. Even found old food on floor.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Lynn

Great place to get away from cookie-cutter style stays! Excellent breakfast choices and restuarant. Will definitely be booking here again.

Partner

6/10

Pleasant

26 Apr 2026

Michael

It was okay for the price. Breakfast was good.

Family_with_children

8/10

Excellent

19 Apr 2026

Marchello

Okay

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Denise

The breakfast wasn't the best!! I was told by the staff that they are only one person.. So I didn't ask for anything else...

Partner

2/10

Poor

18 Apr 2026

Steven

Dirty bloody mattress, absolutely disgusting!!!

Friends_and_family Family

6/10

Pleasant

17 Apr 2026

Tiffany

Breakfast wasn’t ready before our check out, no warm food. Pool closes super early so kids couldn’t swim and beds really small.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Louise

We got down for. Breakfast about 20 minutes before closing and they were already out of most every thing on our first morning. 2nd day we got there around 8:30 everything was good but not hot. Our holtel room appeared to be dark. The curtins dont close to well Had to use clips to make sure they were closed.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Jason

Eva at the front desk isn't absolute Angel to work with she accommodated us with everything she could and went above and beyond with suggestions. The shuttle driver Mike offered to pick up my partner from the airport and have me ride with him even though we didn't shuttle from there when we originally flew out. Lisa in the palms bar and grill was also very attentive and very pleasant. Michaela at the front desk was also very accommodating and pleasant. We met no unpleasant people during our stay the breakfast is amazing the pool is great the hotel itself is like being outside in Florida in the summer even though it was April in michigan. Would highly recommend. In fact we stayed an extra night even though we only live an hour and a half away.

Partner

4/10

Poor

06 Apr 2026

Adam

Does not have cribs like the website says. Needless to say it was a very long night with a toddler who has never co-slept and didn't sleep at all

10/10

Exceptional

03 Apr 2026

Susan

Stay as nice. Staff was helpful, nice breakfast and shuttle to the airport was convenient. Would recommend.

Partner

2/10

Poor

30 Mar 2026

Karen

The room was okay, but it was hot. We couldnt turn down the heat. Just blowed hot no matter what you did. The beds were hard. We had 2 queen beds, but one was on wheels! Why?! We couldn't sit on the bed and lay back on the headboard without rolling away from the headboard!! Seriously?! We had places we had to be so we were busy. Our room was near the steps to the side door where we parked so we never went by the front desk. I tried to text them about our issues but no response. Pool was cloudy, ice machine leaking really bad, really cold in some parts of the hallways. Etc.. etc..

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Deb

The main reason I gave a 3 was the first room we were given had a water leak, the second room the door did not close finally settled in the third room didn't realize until the morning that door also did not close the only reason I can think that this issue with the doors is because it's right by the pool and between the moisture and steam humidity maybe the wood is expanding and whatnot however I will see that the staff was very accommodating in professional and took care of what we needed to the best of their abilities

2/10

Poor

24 Mar 2026

Kenneth

I checked in on the 13th at 4:30. The power went out at 5:30. They said it will be back on at 10 PM that night. It did not come back on. I asked for a refund that morning. I had no lights I slept in a cold room. It was so cold. I had to leave out at 2 AM to go sit in my car in the hotel parking lot to keep warm and I’m waiting for my refund.

8/10

Excellent

23 Mar 2026

Bryan

Staff was great and the rooms were clean. The atrium garden was very nice. Ample, safe parking. Good selestion of snacks/drinks at the lobby. My only complaint is that the restaurant on site left a lot to be desired - I would suggest eating off site.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Joshua

3 staff members said there be 2 shuttles since we had a party of 12. We paid for the stay and fly. Got to the lobby in the morning and there was only 1 shuttle. The staff member that was working apologized and said they only ever run 1 shuttle and didn’t have any idea why we would have been told different. Hotel is outdated but kind of neat that way. Our room didn’t have a working thermostat so it was cold when we got in and hot the morning we left. Bar in the hotel is cool and great service.

Family_with_children

8/10

Excellent

20 Mar 2026

Carol

Shuttle took almost an hour because of busy time in the night. Would have helped to have been told so that I could stay in out of the cold.

Self

2/10

Poor

17 Mar 2026

Amanda

Room was dirty and not well kept, smelt bad. Halls smelt worse. Power outage caused pool to be closed but no other hotels we called had this issue. Only booked for the pool. Looked nice on the photos was exactly the opposite in person. We actually left and didn’t stay the night. Only positive was the front check in lady was very polite and kind, when we decided not to stay she didn’t hassle or question it.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

MARITZA

It’s good!

10/10

Exceptional

11 Mar 2026

Marcia

It is a nice hotel. Could use a few updates or modifications but it appeared that some were being done. The room floor felt greasy from the cleaner they used. The door didnt fit properly and opened and shut very hard.

Self

10/10

Exceptional

10 Mar 2026

Carol

Shuttle available at 3:30 am

Self

2/10

Poor

27 Feb 2026

sahar

Staff was very rude the place was not clean. The room door was so hard to close making unpleasant noise. The wall between my room and the next door room had no sound protection and the other guests conversations were clearly heard plus their TV. I couldn’t sleep the whole night will never gonna stay there again.

Family

8/10

Excellent

26 Feb 2026

Ashley

Outdated. Entry door to our room barely opened nor closed. Cool atmosphere. Would stay again when needing Detroit airport. Beds were clean and comfy

10/10

Exceptional

22 Feb 2026

Angela

Good service

8/10

Excellent

21 Feb 2026

Silvester

Friendly staff nice atmosphere clean beds a little firm but it works and the price was right

Self

2/10

Poor

14 Feb 2026

Chris

The door was damaged and it was open when we got to the room. We had to push hard to close it. The room was incredibly hot but the thermostat was set to 70. We changed it to 69 and at various points woke up sweating. The power went out on one of the outlets.

Before I checked in I had to give them a $140 deposit in cash. They wouldn’t accept credit card, and I had to go back out to my car to get the cash.

Leisure Family

10/10

Exceptional

13 Feb 2026

Matt

Was what we needed

Leisure Partner

10/10

Exceptional

10 Feb 2026

Richard L

Good value for the money great airport shuttle service

Partner

10/10

Exceptional

07 Feb 2026

MARITZA

The staff isvexcellent!

10/10

Exceptional

02 Feb 2026

James

The room was clean. It was a very nice facility. My only one complaint and it didn’t even bother me was that I had an older TV in the room and I wish it would’ve had been a smart TV so I could’ve logged in to watch my streaming services..

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Joanne

Front desk staff very helpful. Loved the atriu husband is disabled and they have us a room on the first floor, easy to get to. Room was clean and bright. We only wish there had been plug one for heating aid and phones. I will. Stay here again when using the shuttle to the airport.

8/10

Excellent

28 Jan 2026

Vara

Comfortable accommodation. Wish the shower placement was in a better place

Leisure Family

4/10

Poor

27 Jan 2026

Juelet

Room is dirty and dilapidated. Only stay here if you are stranded in dtw during an ice storm.

10/10

Exceptional

26 Jan 2026

David

clean warm room and hot breakfast, eggs and sausage!

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Silver

The breakfast was great an the hotel is always a pleasure staying

10/10

Exceptional

21 Jan 2026

Elizabeth

The people at the front desk were very nice and I will be definitely returning to here in the future. They were very helpful to me

4/10

Poor

20 Jan 2026

Sabrina

Hotel was very very sketchy and insanely dirty. These reviews claiming it’s clean are absolutely lying. I had to wipe my feet every time I got back into the bed because my feet would get caked with mystery crumbs and wads of hair. The privacy curtains didn’t close so the sheer curtains were all there was to block inside from the parking lot. Would never recommend.

Business_and_leisure Family

6/10

Pleasant

20 Jan 2026

Caleb

Sheets looked visibly used but nothing seriously wrong with the room. Breakfast was nice enough and the lobby was clean and stocked.

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Yaphet

The breakfast food provided was a good selection and it was hot when brought out. However, the breakfast area was very cold and that made the food cold very quickly. And food was not allowed back to the rooms. I understand why but when most of the people have to wear outside coats because the area is too cold there should be allowances made.
Also the climate control in the room was rather noisy and I had to set it as high as it would go simply to get the room to the low 70's.

Self

8/10

Excellent

18 Jan 2026

Jose

Great staff, the overall place was very quiet. Unfortunately it was a little cold but great place for an airport hotel.