Country Inn & Suites by Radisson, Dearborn, MI

10/10

Exceptional

29 Apr 2026

Assane

Good

4/10

Poor

26 Apr 2026

Irma

Room was ok hallways elevator and pool very dirty

Friends

4/10

Poor

14 Apr 2026

Catherine

The staff kept following my son (we were there for a basketball tournament) because they thought he should not be eating breakfast or at the facility. Our room key was cancelled twice during the 2 incidents that my son told them which room we were staying at the facility as proof of why he was at the hotel. I had to go the front desk twice for them reactivate our room keys.

Family

4/10

Poor

12 Apr 2026

Catherine

Staff was unfriendly and looked like they did not want to be at work.

6/10

Pleasant

12 Apr 2026

John

Just the hotel is dated and smells bad.

Friends_and_family Family

2/10

Poor

09 Apr 2026

James

The breakfast area was a lil dirty and the stay wasn’t the best at all loud noises and the police was there for a incident it’s a unsafe environment

Partner

2/10

Poor

04 Apr 2026

Anahis

Dirty hallways, staff wasn’t as nice, when I arrived to my room which was a 2 queen bedroom it only had 1 towel & as soon as I request some more he brought out only 1 more & I had to tell him to provide me with more since I have 2 kids, dirty pool, kids running up & down the hallways at 12am at night, not enough water pressure to shower, overall I DO NOT RECOMMEND THIS PLACE!

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Melissa

Pool wasnt the cleanesf

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Dave

Hallways were dirty needed to be swept out. Looks like doing some maintenance on first floor hallway. Rooms were very clean had to go get bathe towels none in the room. Breakfast not the best.

Partner

10/10

Exceptional

18 Mar 2026

Cory

Mean staff at front desk nasty behavor.My opinion there from another co

2/10

Poor

17 Mar 2026

Tessy

Do Not rent a room...Water was off temporarily...Pool was small and closed when wanted n the Police was in the building all weekend...n the staff...not too polite at all...

Family_with_children

2/10

Poor

16 Mar 2026

Whitney

There wasn’t enough towels or washcloths. The WiFi didn’t work and I got trapped in an elevator waiting for a refund now.

2/10

Poor

16 Mar 2026

Bianca

I checked in and checked right out. There was blood on the curtains, smoke detectors had bags over them. The couch was dirty and the floors in the elevator were broken.
I went to check out early and the gentleman behind the counter kept asking me why and he was pretty aggressive. I would never go back

Self

2/10

Poor

14 Mar 2026

Jeremy

Room was literally terrible clothes was left behind from prior person in the bathroom tables was sticky garbage wasn’t taking out just terrible I would never stay here again & they don’t want to give me my refund I checkout same day

Self

4/10

Poor

12 Mar 2026

Douglas

From Desk: Competent but not very friendly.
Hallways full of trash and smelled like pot smoke(heavy).
Room was clean but it is showing wear and tear .

10/10

Exceptional

09 Mar 2026

Renesha

I love this hotel!

Friends

8/10

Excellent

27 Feb 2026

Christian

Great

Partner

2/10

Poor

24 Feb 2026

Tequila

The room was dirty, the bathroom had not been cleaned the toilet was visibly dirty and the sink counter. There was multiple strands of different hair in the bed, stains on the pillows cases. It is my first and last time ever staying at this hotel and the chain. There was also no one at the front desk

10/10

Exceptional

22 Feb 2026

Andrew

Clean room, fast check in, cash security deposit

2/10

Poor

21 Feb 2026

Amanda

We checked in and then immediately left. The hotel is much more dated and run down than the photos show. It also was extremely dirty, with hairs in the bed like the sheets had not been changed. There was an extemely dank weed smell. On the 4th floor the carpet was completely not tacked down so you will trip, and bags of garbage are all over the hallway. Like I said, we left as soon as we saw the room. Save yourself the time and stay elsewhere.

Family_with_children

4/10

Poor

16 Feb 2026

Kyaunna

The room was nasty and the walls are super thin and it wasn’t any towels in the room

Friends_and_family Family

4/10

Poor

11 Feb 2026

sharell

There was no water in the pool

2/10

Poor

10 Feb 2026

Samantha

The Breakfast was disgusting! The indoor pool wasnt available it was maybe half full of water. The whole place smelled like weed.

Leisure Family

2/10

Poor

01 Feb 2026

Monta

Don’t stay there they have dedbugs

6/10

Pleasant

30 Jan 2026

Ashley

Pool wasn’t available

Leisure Family_with_children

6/10

Pleasant

24 Jan 2026

Misty

The staff could be more friendlier. The guy when we checked in was rude and not friendly. Our smoke detector battery was dead and would stop going off. The guy didnt believe us so my son in law checked it out and said battery is dead. Not enough towels for 3 people. The guy this evening was also very rude and could use some manners. The girl this am was very nice. We need more toilet paper but I'm not asking for any from the rude man at the desk. For what you charge here there should definitely be more curtious staff

Family_with_children

4/10

Poor

20 Jan 2026

Asia

Staff was lazy

Leisure Family_with_children

4/10

Poor

19 Jan 2026

Kelly

Not enough towels in bathroom toilet was broken , kids running in and out in the hallway the staff appeared to be distracted with his own personal life not social barely made eye contact

Partner

4/10

Poor

16 Jan 2026

Ross

I was given a room with a non working shower/bath tub inexcusable. No offer to compensate

Business Self

4/10

Poor

11 Jan 2026

Reya

the room was clean and spacious, however when we arrived at the room the smoke alarm was beeping/chirping because the batteries were dead. A basic safety feature of any residential building is a smoke alarm. It should have been working when we checked in. However when we were leaving to see a movie we made staff aware of this, asking if they could go up and fix it while we were out. However, instead of offering to look at it, they offered to change our room.... When we arrived back at the hotel, there was a different staff member, and he was not informed of the situation. Instead of switching our room, he offered to go up to our room to verify that it was making noise, as though we were lying about it, then we had to wait for him to go BACK downstairs for batteries to replace the dead ones. Which he should have brought with him in the first place. this whole situation was avoidable. They never should have given us a room without a working fire alarm, and they should have fixed it, while we were out at the movies, like we requested, instead of inconveniencing us further by coming to our room with us, and then making us wait for the batteries. While the smoke alarm was fixed, I did not appreciate the inconvenience and the attitude that the second staff member had. There should be better communication amongst staff. Lastly, the wifi was not working.... free wifi is a pretty basic expectation for guests, especially as it is advertised by the hotel. 2/5 stars.

Leisure Partner

4/10

Poor

11 Jan 2026

Ryan

Room was dirty

Business_and_leisure Family_with_children

2/10

Poor

10 Jan 2026

Darren

No running water that eventually started coming out brown. I had to leave. I am expecting a full refund.

Business

4/10

Poor

07 Jan 2026

Tamikka

Window seal dirty curtain dusty tables dusty overall room was dusty couldn't sleep outside the room door water dripped all night into a big garbage can that's all I heard carpet dirty and stained all up the worst room stay ever a waste of my money.

Business_and_leisure Family

8/10

Excellent

05 Jan 2026

hossein

Room was good & breakfast was exent

2/10

Poor

03 Jan 2026

syed

Everything bad about this place

Leisure Self

8/10

Excellent

03 Jan 2026

Rayna

The staff is very pleasant and nice and

Friends_and_family Family

2/10

Poor

30 Dec 2025

Anwer

Dirty and smell weed

4/10

Poor

29 Dec 2025

Yusef

The staff are very nice. The main issue w this hotel is that the whole building and all the rooms smell like cigarettes.

My hot water stopped working.

10/10

Exceptional

29 Dec 2025

Andre

Everything was good. Thank you.

10/10

Exceptional

27 Dec 2025

Kawon

I was OK no heat

Friends_and_family Family

6/10

Pleasant

25 Dec 2025

Iteria

I had a good time the rooms where very nice and well put together

10/10

Exceptional

01 Dec 2025

DeAndre

Nice and affordable night's stay

4/10

Poor

30 Nov 2025

logan

Room was decent tub was dirty staff was very polite I only had one lady who was rude to me in the morning she completely ignored my question for like 2 minutes then decided to look up and answer me

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Kevin

Clean

6/10

Pleasant

20 Nov 2025

David A

Lacklustzr

Business Partner

2/10

Poor

16 Nov 2025

Fabian

Poorly constructed rooms mold on the bathroom ceiling. The whole hotel smelled like marijuana smoke carpets were very dirty desk attendants were not knowledgeable at all about service, animal laws and hostile

Friends_and_family Family

2/10

Poor

02 Nov 2025

DeAngelo

Jetted tub didn’t work took a hour to get another room and I injured my thumb on the replacement room door. It closes hard and fast and my thumb got nipped

2/10

Poor

02 Nov 2025

Thomas

Yes to everything.The room terribly neglected. Door almost impossible to open or close. No hot water. Bed had broken springs. Lamps malfunctioning. Luggage cart broken--capsized twice.

Business

2/10

Poor

02 Nov 2025

Emily

No hot water, extra towels or toilet paper! I had to wipe with Kleenex until I went to Walmart.

Partner

2/10

Poor

25 Oct 2025

Carrie

That hotel need to be shut down

6/10

Pleasant

24 Oct 2025

Julian

Yup

2/10

Poor

21 Oct 2025

Mubaarakah

I had a very hard day and just wanted to relax. When I checked in, the guy at the front desk told me that they don’t like when people book through third party websites. Then changed me a $100 dollar deposit, that I knew nothing about. It was very frustrating because that was my money to order food, so I didn’t eat. My shower wasn’t clean, the towel and soap was still in there from the previous person. I had to leave and go buy products to clean it. It was several trash bags that were blocking the ice machine on the 3rd floor.That’s very unsanitary.

Business_and_leisure Self

2/10

Poor

20 Oct 2025

Armontae

the hotel was smelling funky, smell like cigarettes, it just stank in there, got to the room it was disgusting, floor dirty, bed dirty, it was all type of public hairs on the sheets looks like they never changed the sheet since the last person since there is a whole stank on the sheet, there was a bee dead in the tub. Room looks like no one ever cleaned!!!!!!!! The front desk said no refund since we booked online , so instead of sleeping there we went back to Grand Rapids which was a 2-3 hour drive at 9pm in the rain.

Partner

6/10

Pleasant

19 Oct 2025

Wayne

Not so clean

Business

4/10

Poor

19 Oct 2025

Joyce

The mattresses and pillows were not comfortable. The tub and toilet were not as clean as they should have been. There were gnats flying around in the room. The front desk agent when we checked in was not very friendly. We paid extra for early check-in and check out.

Leisure Family

2/10

Poor

18 Oct 2025

Kayla

the room was not cleaned, I have picture proof, hair in the beds and bath tub, we were also given a room when we checked in that others were already checked into, terrible time here

10/10

Exceptional

18 Oct 2025

Osamah

Vary good quality

6/10

Pleasant

10 Oct 2025

Jack

It wasn't the hotel, it was you guys that didn't have the code for them. I got there at 12 at night, and it took 1 hour to figure out how to get them the confirmation code, calling you guys on the phone. I am not using you guys ever to book another hotel, that's the type of experience I had.

8/10

Excellent

03 Oct 2025

Dominic

For the price it was a fairly comfortable stay. The room was clean, the bed was comfortable, the ac worked fine, the shower was clean, had an adjustable nozzle, and hot water. The in room fridge and microwave worked. The staff was friendly, the breakfast was fine. Really, the only two room negatives are: the TV channels were very limited and had the old TV guide channel/no smart features whatsoever, and none of the outlets have USB ports, so make sure you bring a wall charger. As for the facility itself, the elevator was the only area that was showing some age and wear, so I stuck to the stairs for my stay.

Leisure Self

8/10

Excellent

30 Sep 2025

Don

Decent and affordable place to stay in dearborn

Business

6/10

Pleasant

27 Sep 2025

Shanice

It was nice but the staff was rude night shift

Business Family_with_children

6/10

Pleasant

24 Sep 2025

Korinda

I have stayed here for approximately 10 years. I cannot tell you how filthy this place was. Hand prints all over the headboards, white chalky handprints on the bathroom door, whole 3rd floor smelled like cigarettes, trash stacked & piled in the corners by elevator on 3rd floor. Elevator floor filthy. Rolled up toilet paper on bathroom floor. I booked a king bed, the guy put me in a 2 queen room. I talked to a couple in the parking lot, convinced them to stay, they booked from their phone & received a king bed, this was approx 20 minutes after I checked in. The location is convenient, the price is great, the beds are comfortable, but I just felt “ick.”

Business Self

2/10

Poor

14 Sep 2025

Christopher

Window open and I’m on the first floor, anyone could have been in that room. Dirty linens, burn marks on the tables, no towels, a/c or heat didnt work. Tub was dirty and shower handles broken.

Business_and_leisure Partner

2/10

Poor

14 Sep 2025

Angela

The room was dirty….the bathroom sink was stopped up as if someone put food in it. The shower had mold pic attached. The carpet was filthy. No towels in room had to go ask for them. Mirror was dirty. No upkeep at all and I am highly disappointed and sickened. I travel regularly and this is my worst experience by far. I will never stay at a Country Home and Suites again.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Jimika

Eh

It was decent could’ve been better. Got there they checked me into a room that already had someone in it and when I told them they said it was housekeeping and it wasn’t it was other guest. Then checked me into another room that had no tv. Besides that the stay was ok

Friends_and_family Family

2/10

Poor

09 Sep 2025

Tamika

This property is old and outdated. There were dining tables stacked in the hallway along with debris. It smelled old and was dusty. The furniture, fixtures, decor, all outdated the pictures and reviews online does not reflect what I observed in person. The jetted tub was not working properly, Traveling from out of state, I was disappointed.

Business_and_leisure

2/10

Poor

08 Sep 2025

Rochelle

Not good place to stay at all

I booked this hotel for a family event. Customer service at the front desk wasn't bad but wasn't the best I've had. When i checked in, seemed they were pretty occupied with one orher customer. She ran through my check in. Not explaining much. The hotel is very old and need major updates.when i arrived in my room. I noticed my trash hadn't been emptied. Housekeeping was in the hallway came and took care of it. During the night being able to hear thr people over me walking like an apartment living was very unusual to me for a hotel. The next morning the toilet would not flush. When i attempted to call the front desk, the cord on the phone came out and i couldn't put it back. Called requesting maintenance from my cell. As i sat there i noticed a big hole near the bed wall. The phone table was hiding it. I let maintenance know when he arrived. He fixed the toilet and phone cord right away. Upon fixing the toilet. He left water everywhere. There was only two bath towels. No wash clothes or hand towels. Luckily i always travel with my own towels, pillow cases, Clorex whips and disinfection spray. Which is why i made it work. As well as the location was another plus. This hotel needs major improvements

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Vernitha

Good

Leisure Family

2/10

Poor

27 Aug 2025

Audrey

The room was dirty , sofa was stained, carpet very dirty. The mattress cover was for a double bed stretched over a king bed. There was one wash cloth, hand towel, and bath towel for two people. The room next to us was up yelling until 5 in the morning
We planned on staying 2 nights but checked out after the first night.

Leisure

2/10

Poor

24 Aug 2025

Delonte

The bathroom was not clean… their was hair left in the shower and I requested for the room to be cleaned again they never came and cleaned it.. there was old candy left under the sheets… the pool was dirty and they had no cleans towels the next morning.

Friends_and_family Family

2/10

Poor

20 Aug 2025

Verified traveler

Avoid. Just avoid.

Very, very dirty. Thick dust on all horizontal surfaces above waist height. Dusty lampshades and lightbulbs covered with dust and cobwebs. Broken tile and mold/mildew in bathroom, empty shampoo dispenser, loose toilet seat, loose shower faucet and handle, no cold water from faucet. Dirty/stained carpet. Dirty walls. Bed headboards smeared with “something”, ew. Incredibly lumpy, loud, and uncomfortable mattresses. Deadbolt on door didn’t work. Air conditioner/heater vent CAKED with buildup of mold. Smoke alarm went off in the middle of the night for reasons that still remain unknown. Elevator floor and walls dirty, smeared with mystery substance, trash on the floor, and broken buttons. Smelled like weed everywhere! This place was the total package. Will NEVER be back.

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Leondo

just very good

Leisure Partner

4/10

Poor

14 Aug 2025

George

The staff represented every stereo type I've ever had about people from Detroit. Which is rude. First room they gave us didn't even have a tv. Called down, got a new room. Everyone was very short with us. Country inn and suites are pretty good everywhere else. Will not stay at this one again but with keep is jy them

Leisure Friends

10/10

Exceptional

12 Aug 2025

Lina

Very clean and friendly staff.

Leisure Family_with_children

2/10

Poor

12 Aug 2025

Xiaowen

Bed is not comfortable

Leisure Partner

10/10

Exceptional

11 Aug 2025

ali

Very good

Friends

2/10

Poor

03 Aug 2025

diego

the room next to me had a couple going through a domestic violence incident. the room was very loud and was destroyed. you could hear furniture and glass be thrown all through the night. I will never come back.

Leisure Partner

2/10

Poor

01 Aug 2025

Rula

Awful

We had to change our room since we had multiple issues with out room that we initially booked. The new room
We booked , bathroom was not clean, no conditioner, room was not stocked or cleaned properly. Bad bad experience

Partner

4/10

Poor

31 Jul 2025

Arlando

I was very unhappy was this hotel... on arrival i check in they gave us the room key as i go to the room housekeeping is still cleaning the room... i had to wait 10-15mins to get into the room.. i finally get in the room and it's a musty mildew odor so i go back to the front desk and ask for another room the person at the front desk said later we're booked kinda with a attitude ... the toilet had a hard time flushing...the breakfast was great.. the housekeeping was nice.. but overall having to deal with a Mildew smell that airfresher couldn't eliminate made this experience not good at all.

Leisure Partner

2/10

Poor

31 Jul 2025

Sameria

They gave me a very dirty room, with an unmade bed and when I went back to get a "clean" one they gave me a room that was extremely dirty, very bad mold smell, moist carpet and bed sheets. Room had mold in bathroom and no towels! The hotel was extremely dirty and I felt like I was in a really cheap motel!

Business Friends

2/10

Poor

27 Jul 2025

Sarah

When we arrived Dana working the front desk was yelling at guests for asking for extra towels. The lobby smelled like skunk and cigarettes and did nothing but get worse each floor you go up on. Dana was so rude and intense when we checked in it made me thoroughly uncomfortable. When I got to my room the toilet was pre-clogged and when I asked the house keeper for a plunger she told me to ask the front desk. When I asked the front desk for a plunger they told me to ask the house keeper. After some time some random guy came in and started plunging the toilet but couldn’t get it so a second guy came in, used our ottoman to prop open the door so everybody walking by our room could see into our room and what was going on, and after 10 mins still could not get it unclogged. We decided to pack up and leave because we asked to be switched to a different room and were told to wait for them to fix the toilet instead. When we went downstairs to check out after being told that, Dana at the front desk told us that there was absolutely no way she could give us a refund and she did everything she was trained to do so call tomorrow and ask for the manager to get a refund - basically don’t let the door hit you on the way out.

I have never been treated like this as a human in my life … the whole hotel is outdated and disgusting, don’t ever stay here. And heaven forbid you want more than one towel per room!

2/10

Poor

27 Jul 2025

Verified traveler

STAY AWAY

Terrible! Don’t stay here. Hotel carpet is disgusting. Our light was out. The window was open Eve. We arrived. The door hardly opened. The walls were dirty and chipped, the lamp shades were stained, there was a bug crawling on the wall, the bathroom fan didn’t work, they only gave us two towels for four people—so then gave us pool towels, the pillows smelled of some nasty fake fragrance, one curtain was broken, the lobby smelled of marijuana, etc.

Friends_and_family Family

2/10

Poor

27 Jul 2025

Verified traveler

Poor

Not good. Cards kept deactivating. Carpet is unraveling. Asked for new towels but took 2 days. Remote not work. Ac was loud and old. Only 1 coffee packet. Overall feels like hotel is not maintained.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Hassan

Good

Leisure Family

4/10

Poor

21 Jul 2025

Verified traveler

Hotel needs to be maintianed better

Had to argue to get rooms near each other (requested day before by phone) - one of the rooms had a broken shower - moved to another room - only had towels for one person - AC did not work well - room was hot most of the night

Friends_and_family Friends

6/10

Pleasant

19 Jul 2025

Muhammad

The elevator was dirty, cracked floor tile, broken elevator license plate, loose elevator panel with floor numbers, carpet on 4th floor wrinkled and torn at some areas and old rundown chair by elevator and old furniture. Mattresses also old.

10/10

Exceptional

19 Jul 2025

Kathleen

Unfortunately, families came in late and we’re very noisy. Their kids were screaming and running up and down the hall and the staff did nothing about it.

4/10

Poor

17 Jul 2025

Melanie

Needs a makeover.

The first day I noticed a lot of gnats in the room and informed the person at the front desk. They were supposed to be finding me another room but I would have to wake my husband up in the middle of the night in order to move into a different room. I definitely didn’t want to disturb him so I just suffered through it. On the last day the ice machine on the second floor wasn’t working at all . This place needs a lot of updating and upgrades.

Friends_and_family Family

4/10

Poor

16 Jul 2025

Yauncey

The pool said it was heated it was freezing cold. They never came and cleaned our room for 3 days and only gave 1 towel for a double queen room we had to go ask for towels daily. The hotel needs some serious remodeling

Leisure Family_with_children

4/10

Poor

15 Jul 2025

Venkata

Friendly staff. Affordable. But rooms are not clean

Leisure Family

10/10

Exceptional

11 Jul 2025

ali

Quick and simple, staff was very kind.

Business Self

6/10

Pleasant

08 Jul 2025

Wafaa

The price is expensive compared to the service and quietness

6/10

Pleasant

08 Jul 2025

Miranda

Our bathroom had no body wash, it had shampoo, conditioner and lotion. It smelled very musky and mildewy in the restroom. Door stays ajar unless you really push on it. And the breakfast was very poor, very little options. No fruit, and a lot was out of food. This was not one of the better hotels and we love staying with Country Inn and suites most of the time.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

DORLONDA

THE BEST STAY

MY STAY WAS GREAT,NO PROBLEMS AND I HAVE STAYED HERE BEFORE ,I WILL CONTINUE TO PATRONIZE THIS HOTEL

Friends_and_family Family

4/10

Poor

01 Jul 2025

Ladonna

Save your money!

Customer service is horrible. They have extremely smart mouths! Hallways smelled like feet weed and old carpet. Bedrooms have holes in the walls. Carpet in hallways are extremely dirty. Only thing nice was the pool.

Friends_and_family Family

6/10

Pleasant

30 Jun 2025

Richard

Problems

Under staffed. Did not clean room
Elevator broke down
Tile broken in elevator the display sign broken

Partner

6/10

Pleasant

29 Jun 2025

William

The ac wasn’t cold and the toilet barely flushed. Also the breakfast was lightly stocked. But on a good note it was a good location and uber was quick.

2/10

Poor

28 Jun 2025

Roger

Worst hotel stay we've ever had. From 1:30am to 4:30am, the female in the room next door SCREAMED profanity, apparently into her phone, while banging something around the room and against our shared wall. Impossible to sleep, and fearful because, well, every screwball in the country carries a gun these days. It's impossible that no one on staff heard this 3-hour tirade, but nothing done about it. Police seriously should have been called. Never, EVER again.

Leisure Family

4/10

Poor

22 Jun 2025

Donna

wedding glitch

We stayed here with a large group for a wedding. We asked to be placed on the same floor as a member of our party was a single woman and the hotel clerk deliberately put us on different floors and opposite ends of the hotel. Needs a major update. Our A/C unit was so noisy we hardly got any sleep.

Friends_and_family Family

2/10

Poor

12 Jun 2025

Alexander

Ok in a pinch.

The staff was excellent. But the bedding had make up or some sort of stain on the comforter. Pillows were old and few. Room smelt of cigarette smoke upon entry. So did the hall ways and entrance. Not many towels in room.

Partner