Name: Comfort Inn Near Greenfield Village
Address: 20061 Michigan Ave., Dearborn, 48124, US

6/10

Pleasant

24 Jul 2026

Cathy

The breakfast was great. The room was clean. And that’s where the high expectations for accommodations end. The corridors and elevators were unbelievably filthy. The lounge area furnishings were very worn. Luggage carts were in need of repair. We would have left but felt the room was adequately clean and there were not any closer hotels near enough for our needs. Probably will not return.

6/10

Pleasant

23 Jul 2026

Tamika

It’s worth the money is all I can say. The rooms weren’t that bad. They were okay. But the hallways and the hotel itself has a stinch and can be maintained better. But okay.

10/10

Exceptional

22 Jul 2026

Byron

Good location and good service.

10/10

Exceptional

22 Jul 2026

Dailenia

Muy bien

10/10

Exceptional

21 Jul 2026

Frank

1

Partner

2/10

Poor

19 Jul 2026

Lisa

I have never stayed in such a filthy dirty hotel in my life. My husband travels for Work and I frequently travel with him. I can honestly say this is the dirtiest hotel that I have ever stayed in. We only stayed one night and left.

The room was dirty, the hallways were disgusting. The breakfast area windows were so dirty. You couldn’t even see through them. Choice hotels do better.

Family

8/10

Excellent

18 Jul 2026

James G

The location was excellent for the Ford museum and village. There was a lot of late night activity and a lot of young children. You could hear everything in the hall at two o’clock in the morning due to large gaps under the door from the room to the hall. It was definitely a busy hotel full of young loud guests.

Family

10/10

Exceptional

17 Jul 2026

Kenneth

5 minutes from the Henry Ford Museum.
Awesome stay.

Partner

4/10

Poor

16 Jul 2026

Robert

Air conditioner failed to function properly advised front desk and they just shrugged and said they didn’t have any other rooms. Property is very well worn there was construction going on next to our room on the fourth floor.

Partner

8/10

Excellent

16 Jul 2026

Steve

The only problem I had was that there was a storm the second day and we lost power most of the day.

Self

2/10

Poor

15 Jul 2026

Greg

We didn’t stay cause my wife was sick and we had to cancel and didn’t get a refund. Bad management

6/10

Pleasant

14 Jul 2026

Najmeddine

It’s a good location near everything just needs lots of updates and more cleaning carpet smells so bad and rooms smells like cigarettes

Partner

2/10

Poor

13 Jul 2026

Md

Breakfast not good.room is not to clean

Friends

6/10

Pleasant

13 Jul 2026

Bill

Hallway carpets were nasty

Family_with_children

2/10

Poor

09 Jul 2026

Tameka

I still haven't got my money bk from the power goin out on the 3rd

Family_with_children

4/10

Poor

08 Jul 2026

Seth

Room reeked of smoke and there was a cigarette burn hole in the comforter. Couldn’t figure out how to get the shower to work. Corridor carpet was dirty and stained.

Friends_and_family Family

2/10

Poor

08 Jul 2026

Deontae

Hotel was horrible! Didn’t have power the entire time that we were there. 0/10

Partner

8/10

Excellent

07 Jul 2026

Juan

Very friendly and helpful staff

Partner

4/10

Poor

04 Jul 2026

Katherine

Hallways dirty. Furniture worn. Bathtub clogged. Lost electric power at 7pm and never got it back. Room smelled like weed.

2/10

Poor

04 Jul 2026

Jessica

The worst experience in my life!
Came in at 6p. Room was still not cleaned.then no power. No hot water ..and backup generator

Family

6/10

Pleasant

02 Jul 2026

Claudia

Standard basic room and breakfast. Front desk staff didn’t seem totally on top of things - cancelled our keys, wouldn’t print receipt.

Family_with_children

10/10

Exceptional

01 Jul 2026

Mubarak

Clean

6/10

Pleasant

29 Jun 2026

Joy

The location was fantastic! The bed was very comfortable. The hallway carpeting was very dirty, and the muffins in the continental breakfast had mold on the top. The front desk were friendly, however, follow through wasn't executed.

6/10

Pleasant

26 Jun 2026

Linda

Room was clean

10/10

Exceptional

26 Jun 2026

Shanaya

Clean and comfortable. Location was great.

2/10

Poor

25 Jun 2026

Najmeddine

The room smells so bad cigarettes all over beds are so uncomfortable toilet wasn’t clean it’s such a waste of money

Partner

6/10

Pleasant

25 Jun 2026

Marilyn

Everything was fine

Friends

8/10

Excellent

23 Jun 2026

Madiha

We had an issue with the AC in the room, but the staff were courteous and gave us a new room. Overall, this property is on par with a 3-star hotel.

10/10

Exceptional

22 Jun 2026

James

My 3rd time staying here. I'd stay here again. Good location near Ford museum/Greenfield village. Walk to Ford's Garage bar-restaurant. Safe area, decent rooms.
Breakfast bar very average.

Self

4/10

Poor

21 Jun 2026

Natalie

The rooms were paper things. Kids in pool were loud and hotel was understaffed to assist in keeping the noise down after 10pm. Called front desk asking for assist with the yelling and recieved no assistance. Not family friendly.

Family_with_children

4/10

Poor

19 Jun 2026

Gary

We reserved the room as we were planning to swim both nights, but the pool was out of order. Looks like it has been for a while. Went to the room and pull sheets and covers off to check for bed bugs like I do where ever I stay and the beds looked like they had mechanic’s green all over them, but no bugs. Had to go down both days to get enough towels and wash rags for group. I haven’t stayed at a hotel in a while, so when we got back to the hotel and entered our room to see they never made up the beds, I was pissed. Went down to the front desk and asked why our room wasn’t made up and the clerk acted like I was a moron, not knowing they don’t do that. I had words with her then and walked back to the room. It was a crappy stay is all I have to say.

Family

8/10

Excellent

18 Jun 2026

Diane

Overall a good stay. Area of drywall over the shower that had paint off and was in need of repair, caulk was black in places between the tub and shower surround. Needed to be replaced.

Partner

8/10

Excellent

17 Jun 2026

Vendula

Good location, right next to the Henry Ford museum, breakfast was good, staff helpful.
Car dependable location.

Family_with_children

2/10

Poor

17 Jun 2026

William

The carpet in room 105 was disgustingly filthy. One walk across the room in white socks turned them black. One swipe across the carpet with a damp washcloth turned it black.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Nancy

good breakfast, clean, plesamt staff

Partner

10/10

Exceptional

16 Jun 2026

Jim

This is the place to stay when visiting the spectacular Henry Ford Museum of American Innovation and the associated Greenfield Village just a mile away.

Partner

10/10

Exceptional

16 Jun 2026

Corey

Great experience

Family_with_children

4/10

Poor

14 Jun 2026

Faiz

They need to updating everything

Friends

8/10

Excellent

05 Jun 2026

Naomi

Friendly staff. Great breakfast. Thank you!

8/10

Excellent

04 Jun 2026

Dawn Marie

Super friendly staff clean rooms.

Family

4/10

Poor

02 Jun 2026

Mark

Breakfast was not good. Property dirty. Sticky floors in room.

Self

10/10

Exceptional

01 Jun 2026

William

Convenient to attractions

Family_with_children

8/10

Excellent

30 May 2026

Max

Everything was fine 🙂 room clean all good

Partner

2/10

Poor

29 May 2026

Majid

Very rude front desk
No hot water
Dirty carpet in the hallways

Partner

10/10

Exceptional

28 May 2026

Deborah

Staff was very helpful and friendly. Hotel was a little older 80's-90's but nicely updated rooms and lobby and very clean. Nice area near shopping, restaurants,Greenfield Village,and Henry Ford Museum

Partner

6/10

Pleasant

27 May 2026

Kennth

Phone showed message light however rang busy when I tried to retrieve messages. Site indicated you could easily walk to the Henry Ford however it was at least a mile walk. Elevator button for our floor would not light up.

Friends_and_family Family

8/10

Excellent

22 May 2026

Oleksandr

Good Please to stay if you’re visiting Ford museum

Family_with_children

6/10

Pleasant

22 May 2026

Ronald

If you want to park within window viewing range, lock your spot by 5pm and take an Uber where you need to go. There was plenty of parking in at the excess lot, it's not in view of most windows. I was told on my 3rd day that housekeeping only comes every three days. Cigarette smell is very heavy in the hallways, the room had no smell of smoke.. My sheet had a stain on it, wasn't to happy about that... If you're looking for a deal and don't mind some issues, book it. Morning breakfast did not have biscuits at all. This site is driving and Uber distance a way from the Henry Ford museum...

Self

10/10

Exceptional

20 May 2026

LaTasia

good and clean , hot breakfasts

Friends_and_family Friends

6/10

Pleasant

19 May 2026

Karen

Breakfast was fine but needed to be extended to 10 am instead of 9:30 am. Ice machine was inoperable on our floor - 3rd floor. Carpet in the hallways were not in good shape. Needs to be cleaned/shampooed, or replaced. The room was fine, beds comfortable, but problems with the bathtub. Couldn’t get it to drain after showering. Was nice to get a discount ticket for Henry Ford Museum from the front desk.

Family

10/10

Exceptional

18 May 2026

John

Fine choice. Happy customer.

Self

6/10

Pleasant

17 May 2026

Jean

It was close to Henry Ford. It had plenty of parking so both those were something positive. The negative was: the check in lady gave no information re breakfast or parking. Her only information was where the elevators were. Breakfast was ok and typical of hotel breakfasts. Unit was clean except for the dried urine on the bathroom toilet and towels supplied for 2 people 4 night stay consisted of 2 bath,2 hand towels, 1 washcloth. They did bring more on the 3rd day when we requested more. Checkout was easy by dropping keys into a box.

Partner

2/10

Poor

16 May 2026

Kevin

Room was dirty heat in room didn’t work stain sheets very bad experience for a Mother’s Day 4 day stay

Partner

2/10

Poor

15 May 2026

Steven

We arrived very tired after a long drive. The first room give to us wouldn’t accommodate my wife’s handicaps. We were given another room.
Room 202 was unkempt but the bed was made. The toilet seat was broken.
The breakfast food was terrible.
I reported the broken toilet seat. We visited the Henry Ford Museum. When we came back, the room was non serviced. The toilet seat was still broken.
We checked out of the Motel. They charged me $100 fee on my Visa card upon checking in. It has not been returned. I’m owed two nights room charge which I paid Expedia. The 3.5 rating is grossly wrong.
I expect a refund.
Steven Campbell
2483 E Kempton Rd.
Chandler, Az. 85225
Phone 570-441-1422

Partner

6/10

Pleasant

12 May 2026

julie

Overall the hotel needs a good cleaning. Our room was acceptable, but the halls and elevators were dirty. The heater/cooler in our room was working, but the buttons were all crunched, there was no way to tell if the buttons I pushed were working. We fiddled with it in our room for 2 hours freezing. The front desk offered us a new room, but just then our friend came in and figured it out. The breakfast was average.

Friends

10/10

Exceptional

11 May 2026

Christine

This is an older hotel near the Henry Ford museums. Updates to lobby have been made rooms were clean. It was suprisingly quiet considering how close to busy road. Parking was easy and felt safe. A variety of cold and hot items at breakfast. Great resturant down the road, Turkish Village.

Partner

10/10

Exceptional

10 May 2026

David

The (King) room exceeded my expectations. It was clean, well furnished, and the bed very comfortable. The breakfast was ok at best. The hallway carpet was very worn but not dirty. I liked that this place was only a four minute walk to the Amtrak station. I also walked the 1 mile to and from Greenfield Village, though taking a rideshare was an option had I not wanted the exercise.

Self

6/10

Pleasant

03 May 2026

Jason

Hotel and rooms were pretty aged. Weird smell throughout hotel. Breakfast was ok, staff was friendly.

Family_with_children

6/10

Pleasant

03 May 2026

Andrew

We looked for a property with an inclusive breakfast. The breakfast sausages were inedible so we went out the three mornings. Staff was friendly but did not communicate that rooms were not cleaned or towels refreshed unless requested. I asked 2nd day why room wasn’t cleaned and they said I had a “do not disturb sign”. I didn’t. I requested it to be cleaned. It wasn’t 3 days in a row until I went in person to desk. 4:30p on final night!

Family

10/10

Exceptional

03 May 2026

Dean

Nice comfy room and bed. Breakfast was good.

Partner

10/10

Exceptional

02 May 2026

Brian

Made a last minute reservation, but listed the wrong date. The lady was very helpful and patient to rectify the situation with Expedia.

Self

4/10

Poor

30 Apr 2026

Abir

Same breakfast everyday. It was ok. Parking was good and felt safe.

Family_with_children

4/10

Poor

27 Apr 2026

Miranda

Not a great area. Doors to outside would not always shut. did not feel very safe. Staff was very friendly

Family_with_children

4/10

Poor

26 Apr 2026

Hector

Not satisfied with my stay. Poor cleanliness and maintenance. Would not recommend.

Self

10/10

Exceptional

26 Apr 2026

Christopher

Fresh breakfast food

10/10

Exceptional

25 Apr 2026

Charles

Good hot breakfast a bit dated clean wonderful staff have stayed here dozens of time so close to THF and Greenfield village

10/10

Exceptional

25 Apr 2026

Christopher

I do not have any complaints at all. Decent hotel

Self

8/10

Excellent

25 Apr 2026

Adam

No issues

Family

10/10

Exceptional

23 Apr 2026

Robert

Is the breakfast menu was good and the parking was not bad

Family

6/10

Pleasant

22 Apr 2026

Marcia

Desk employee wasn’t very friendly, in fact was slightly rude as I was checking in and when I checked out (was same person). Lock on my room door was broken. Other room was fine (had 2 rooms, asked for adjoining rooms and was accommodated on that request). Both rooms had a slight weird smell. Shower heads had lots of mildew on them, ceilings had black mold. There was food crumbs next to mini fridges, like whole chips and candy pieces. I am not sure if the bedding was even clean, and I didn’t want to think about it. It was a one night stay and that’s about all we could handle of the place. We didn’t get to use the pool, had an event to attend. The location was great! Many choices of stores and food very close by. Definitely needs a deep cleaning and some training for staff.

Family

6/10

Pleasant

03 Apr 2026

Jeremy

Started off rough. Our room smelled like perhaps it was an old smoking room and there were stains in the carpet. Then our TV was busted (as if it had been punched) so I went to say something to the staff. They knew about the broken TV and had reported it days prior and. She said she thought it had been taken care of before letting me know their new maintainence man is part time.

After switching rooms though we were happy enough with our stay. The new room felt cleaner and everything worked. Breakfast was pretty decent but the orange juice was...off. The whole family commented that the orange juice not only tasted watered down but there was something not quite right about it. Otherwise everything else was pretty good.

Bonus plus is that the pool felt like it was nearly 100 degrees. It felt like bath water and that was pretty great.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Sarah

Room was ok. It’s an older property. Friendly staff. Our refrigerator didn’t work and no hot water in sink. But overall, it was fine as we were barely in the room.

Partner

4/10

Poor

29 Mar 2026

Matthew

The property is in a decent area, however this Comfort Inn is old, outdated, and very dirty and unmaintained inside. Owners need to get this up to par!

Self

8/10

Excellent

24 Mar 2026

Angel

For the location of many points of interest, this property is excellent.

Partner

6/10

Pleasant

22 Mar 2026

Angela

We booked this hotel due to location and for the pool. We went to use the pool on a Sunday morning and the staff advised against it saying it was dirty from so many kids using it the day before. After our 4 year old got over that disappointment, we tried to splash around in the bathtub in our room but the water didn't get warm. My husband and I just waited until we got home to shower.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Ashaunda

Could’ve been in better standards with the machinery / accessories or necessities within the room. Bathtub was a bit rusted, had to invest in water shoes.

Family

10/10

Exceptional

18 Mar 2026

Bernard

Hot water slow

8/10

Excellent

13 Mar 2026

Susan

The water in the shower was barely warm. Bathroom door room #413 has a LOUD hinge squeak. No one at the desk when we left to talk too.

Room was great otherwise. Clean and quiet.

8/10

Excellent

10 Mar 2026

Julie

The room was clean and the staff were friendly.

8/10

Excellent

06 Mar 2026

Rich

I did not use all the services but I found that this place was clean and the staff was friendly but, the building is quite old and there are a few areas that could be better. The air freshner in the hallway constantly beeps loud enough to be heard in the room. The toilet valve pops on and dribbles to restablish proper lever (loud and anoying). And buttons on the AC/heat are broken.

Self

8/10

Excellent

02 Mar 2026

Brandon

Both elevators were always dirty. Lady at the desk took forever to check us in. We went to get breakfast and returned to our room only to have to come back downstairs because our room key was deactivated.

Partner

8/10

Excellent

01 Mar 2026

Jennifer

Rooms were clean, staff was nice

8/10

Excellent

18 Feb 2026

Kimberly Pasao

It was a very lovely stay. Loved fhe breakfast and the bed was super comfy.

Self

8/10

Excellent

13 Feb 2026

Walter

Staff was very kind and attentive and the room was clean. Great low cost option for a place to stay.

Leisure Self

6/10

Pleasant

20 Jan 2026

Mounir

The room was okay. Was missing few essential items as simple as the “Do Not Disturb” sign. The check in was fast and the staff were very friendly.
The breakfast buffet had a very limited menu and in a very limited space. Too crowded. I believe there should have been someone facilitating the in and out to manage the many kids that keep on trashing the area.

6/10

Pleasant

17 Jan 2026

Hafsa

Room was in ok condition. Bathroom was really run down. You pay for what you get

2/10

Poor

13 Jan 2026

Kim

Dusty, even the upholstered chair was full of dust. No hot water. Breakfast food was bad.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Hiyam

Staff was nice and helpful. Kids enjoyed the pool!

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Joshua

Good location, clean rooms and free breakfast were all nice features.

Partner

10/10

Exceptional

29 Dec 2025

Delia

The Free Breakfast was good but the potatoes were all dried out and instead of sausages & another meat like bacon there was 2 warming trays of sausage. The PRICE of a 1 night was EXCELLANT compared to surrounding hotels. The front desk staff were very helpful and courteous, we will stay there again. Thank You

Leisure Partner

4/10

Poor

29 Dec 2025

Miguel

Room was clean, staff was friendly, gym nothing work.

Leisure Friends

4/10

Poor

20 Dec 2025

Joyce

Housekeeping was lacking in the room. There was also evidence of mold in the room and lobby of the property. According to an employee, there was a bursted overhead waterpipe that damaged ceiling tiles and may have caused the reported mold.

Business Family

10/10

Exceptional

19 Dec 2025

Vicki

The room was clean and the hot breakfast was very good.

Leisure Self

2/10

Poor

09 Dec 2025

Hiyam

I called for house keeping three times , towels shampoo and trash removal no body would show up. Very bad service. Felt really neglected during our stay.

Business_and_leisure Family

10/10

Exceptional

05 Dec 2025

Gobran

Very nice please thank u for ur service

10/10

Exceptional

04 Dec 2025

Todd

Everything turned out great.

Friends_and_family Family