Name: Springhill Suites By Marriott Detroit Dearborn
Address: 6335 Mercury Drive, Dearborn, 48126, US

10/10

Exceptional

20 Jul 2026

Jerrold

The break fast was below par. I would rather that the room rate was better.

Friends

8/10

Excellent

20 Jul 2026

Neil

Room was nice and updated. Only drawback was the room doors with the automatic closers was noisy

Partner

4/10

Poor

19 Jul 2026

Minglun

Hotel is rather dated. My room does not have any chair when arriving. Called and visited front desk in person multiple times asking for a chair and finally got one on the 2nd night.

My room was also noisy since it connects to another room through locked doors.

10/10

Exceptional

18 Jul 2026

Chaunarah

The room service was nice great customer service. In terms of breakfast it could be better.

Partner

10/10

Exceptional

17 Jul 2026

Anita

Room was clean, staff was super friendly and helpful, the breakfast was fine and the parking was also fine. They let us check-in early which was very helpful for our circumstances since we had to be somewhere at 5:00 that day, so it made it less stressful having to check in later in the day.

Partner

2/10

Poor

16 Jul 2026

Ahmad

Worst Service ever and i've travelled all around the world.

Family

10/10

Exceptional

14 Jul 2026

Tamara

Very clean room. Very convenient.

10/10

Exceptional

13 Jul 2026

Quam

I have stayed here multiple times and the service is always great!

Family_with_children

10/10

Exceptional

10 Jul 2026

Christopher

My room was spotless and very comfortable. Loved the king bed and the walk -in shower.

Friends_and_family Friends

10/10

Exceptional

05 Jul 2026

Desiree

Breakfast needs to improve . Everything else was great except the shower stopped putting out hot water.

10/10

Exceptional

04 Jul 2026

DeAndre

Hotel room was very clean and comfortable

Partner

8/10

Excellent

04 Jul 2026

Chenne B.

.

Family_with_children

10/10

Exceptional

04 Jul 2026

Alexandria

Clean room, close to a lot of stores. Great parking

Partner

10/10

Exceptional

30 Jun 2026

Michael

Everything was great! We really slept great and the beds were extremely comfortable.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Rob

Very nice room clean
Staff was helpful
Breakfast was good
Parking was plenty

Partner

10/10

Exceptional

27 Jun 2026

hassan

h

Family

10/10

Exceptional

27 Jun 2026

Kayleigh

The room was huge and modern

Self

6/10

Pleasant

20 Jun 2026

Imelda

We had a late checking and the guy was very friendly and gave really good suggestions for dinner. In the morning, I asked for things to see and do in Detroit. The Housekeeper and front desk person was rude, said they are not from there and didn't know anything about Detroit.

Friends_and_family Friends

6/10

Pleasant

18 Jun 2026

William

We picked this hotel specifically for the king size bed and trundle bed combo. There were no sheets or blankets for the trundle bed, and no blankets available at all for the entire time we stayed there. We were told other guests stole the blankets, and they didn't seem to care that a lack of bedding took away the value of the room. At no time during our 5 day stay did they try to provide a blanket, even after calling the corporate office to make them aware of the situation. The breakfast wasn't good either. Eggs were consistently over cooked, and items that ran out 30 minutes before the end were not replensished. Our key cards needed to be reprogrammed several times. Positives: rooms were nice and quiet, thermostats worked, parking was ok.

Family_with_children

10/10

Exceptional

17 Jun 2026

Judy

Everything was great from start to finish.

Family

8/10

Excellent

15 Jun 2026

David

I loved the property especially the rooms were updated and the suite was spacious! I love the bathroom had an update walking shower with swinging doors. They had the refrigerator and microwave in a nice hidden cabinet, so it was very well put together.

Self

10/10

Exceptional

15 Jun 2026

Michael

The hotel is new so it's clean and in great shape. Breakfast was wonderful. The check-in was a bit slow. They appeared to be understaffed at the front desk when we arrived.

Partner

6/10

Pleasant

14 Jun 2026

Richard

Front office staff was clueless. Housecleaners came in to clean after the first noght and took all bath towels and left none for the second night. We had to hunt them down. Breakfast was powdered eggs- but the breads/cereals were fine.

The property itself was up to the normal high standards of a Springhill Suites.

Friends

8/10

Excellent

08 Jun 2026

Nikhil

We stayed for 3 nights but the keycard stopped working every morning. We had to stop by the front desk to get new cards.

Family_with_children

10/10

Exceptional

08 Jun 2026

Tamera

Excellent stay! Rooms are clean and new.

8/10

Excellent

07 Jun 2026

Tiffany

The staff and rooms were nice. The included parking and breakfast made this a great place to stay as well! The hallways gave the hotel an older vibe, but nothing too bad. The pool was small and was overcrowded while we were there, so we didn’t utilize it.

Family_with_children

10/10

Exceptional

06 Jun 2026

Deba

This was a great hotel for a quick night stay.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Patricia

This is the second year in a row I stayed here during this time. The rooms are so spacious, esp if you're traveling with friends or family. The bathroom is esp spacious & the lighting in the bathroom 10/10!! I need this lighting at home! Shoutout to Michael at the front desk who helped us with extending our stay & www overall very helpful throughout the week. The bfast is good & the hotel is well situated near target / Walmart / restaurants / shopping & only 15-20 mins to DT Detroit

My only note is that I had time with the pillows & my allergies. I thought it was just me but my friend also had the same irritation this year. I put a towel over the hotel pillows & then used my travel pillow but I still woke up super congested and throat irritated.

Other than that, we had a great week

Friends

6/10

Pleasant

26 May 2026

Cynthia

No clean room at check in was given 2 dirty rooms then after 45 min a clean room was found .. front desk was apologetic but after a long rd trip very frustrated

Partner

8/10

Excellent

25 May 2026

Julie

Easy parking, staff and room were great, breakfast in the lobby has a nice spread, and happy they had a waffle maker! The only dislike I had was the carpet in the hallway to the rooms. It smelled bad…like cigarettes mixed with something else. On a better note the room was very clean and didn’t have a smell at all, which is perfect! There was a stain on the bathmat, but the rest of the towels were totally fine and clean. Bed was super comfy! Would definitely stay here again in the future.

Partner

10/10

Exceptional

24 May 2026

Mohammed

Please Stay and comfortable

Family_with_children

8/10

Excellent

22 May 2026

Maliha

The staff was not helpful or friendly otherwise the room was amazing and breakfast had so many options. Would expect better staff behavior from Marriott

Family_with_children

8/10

Excellent

22 May 2026

Robert

The gym was not as good as I like for a hotel

Self

8/10

Excellent

22 May 2026

Sallie

Very nice

8/10

Excellent

14 May 2026

Sherry

Room was fine, bed was comfortable, sink in bathroom was very small, desk area as we came into the room looked like it had spots of something that spilled on it, but it was where the laminate had been burned off or melted by something in many places. Room was clean ed daily and we received fresh towels, etc. Breakfast was not good as far as eggs and sausage. After the first day we just ate toast or cereal. That definitely needs some changes.

Friends

10/10

Exceptional

13 May 2026

Chi-Wa

Breakfast was delightful as they had more than I expected. In addition to the usual breakfast buffet items, they had spinach/cheese egg bites, scones, and every fixing for oatmeal, including coconut flakes, granola, pumpkin seeds, Walmart, craisins, etc.
My room was good except the sink plug wasn't working. Also, I smelled pot down the hall somewhere, but how do they enforce that?

Family

8/10

Excellent

12 May 2026

Gary

It’s a very nice hotel and my room was very clean with nice amenities and furniture. Very trendy and modern and a comfortable bed.

I give the staff I met excellent ratings. All were very kind.

I arrived late due to a direct flight cancellation and rebooking through Cleveland. With an early AM meeting I turned in to get some much-needed rest. Unfortunately, my room was across from people who were talking lousy or arguing, I couldn’t tell. I called the front desk and the night manager on 5/10 immediately visited, knocked the n their door several times, and after they replied he politely and directly told them there was a noise complaint. He left, they briefly continued, but finally settled down. I really appreciated that quick response by the night manager.

Self

10/10

Exceptional

11 May 2026

Chalakia

Overnight Mother’s Day Stay. This is an Amazing hotel!! Super clean, I’ve stayed here 4 times and each time it’s been wonderful. Beds are super comfy and it’s a quiet area, also a great deal if you want to stay outside the city and Uber downtown.

8/10

Excellent

11 May 2026

Sami

Good parking spots, clean hotel in general but we found two stains spots in the blankets. Other than that everything else was good

Partner

2/10

Poor

10 May 2026

GLORIA

The continental breakfast was okay! The hotel was in a nice and quiet area. The hotel staff were dismissive and not helpful with solving problems. I was disappointed that I had to take a room on the first floor by the door (solo female traveler) and broken toilet seat. I didn’t realize the toilet seat was broken until I sat down and it pinched and bruised my leg. When I informed the front desk staff, she said okay with no immediate assistance or accommodation for my stay. I also reported the situation to the housekeeping manager.

Self

10/10

Exceptional

10 May 2026

Kemira

5 star experience!! The only thing I would suggest is work on the breakfast. The eggs were terrible and the rest of the side were uncooked. But the staff & hotel itself made up for it!

Self

10/10

Exceptional

09 May 2026

Shakayla

Everything was pristine

Partner

4/10

Poor

08 May 2026

Bernard

Close to the mall and restaurants

8/10

Excellent

06 May 2026

Rob

The pool was small no jacuzzi. The night staff was extremely busy, so it was hard to talk with and the wait was extremely long.

10/10

Exceptional

03 May 2026

Lisa

.

Partner

8/10

Excellent

02 May 2026

CHRISTINE

The hotel at Springhill suites was very nice. My room was very clean and the bathroom was spotless improvements that I’d recommend are water. Flow and temperature were too cool in the shower, the food selection choices were pretty limited and overall not the healthiest. Recommend more options for smaller bottles of wine for travelers who are staying overall this was a great value and extremely safe and clean property close to the Ford experience center! Thank you!

Business Family_with_children

10/10

Exceptional

26 Apr 2026

Susana A

Great place to stay with great amenities!

Family_with_children

8/10

Excellent

26 Apr 2026

Nelson

Computer conversion going on, staff was slow, needed help. Understandable. Tall thin man in breakfast area seems to be a workhorse!! Helpful and always busy! I'd hire him.

Family

10/10

Exceptional

25 Apr 2026

Reem

It was clean room and huge

Family_with_children

10/10

Exceptional

24 Apr 2026

Robert

No hot tub

Partner

8/10

Excellent

24 Apr 2026

Schneal

I like this place I just hate that they require so much as far as a deposit I’ve been to better places downtown & it was a lot cheaper.

Partner

6/10

Pleasant

20 Apr 2026

Mattie

👍

2/10

Poor

20 Apr 2026

Hussein

There was used dirty condoms in the gym and the front desk said it was just kidding playing around

10/10

Exceptional

20 Apr 2026

Shamar

Great stay

10/10

Exceptional

19 Apr 2026

Tasha

Breakfast was fresh. Room was clean. Staff were good. Parking was easy

6/10

Pleasant

17 Apr 2026

Volney

The room and lobby was nice. The pool was too cold to swim in. The scrambled eggs were dry and they did not keep the coffee fresh or warm throughout the day. The staff were great though

10/10

Exceptional

16 Apr 2026

Brandi

Best breakfest ever

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Kimberly

Was updated and very convenient to Henry Ford museum. Pool is small and cold.

Partner

10/10

Exceptional

13 Apr 2026

Ghali

Perfect stay thank yall for yall hospitality I felt at home

10/10

Exceptional

12 Apr 2026

RAQUEL

Hotel was quiet, bed very comfortable, shower was excellent, nice breakfast options. Very nice experience

Partner

4/10

Poor

09 Apr 2026

Brett

Didn’t know I’d be hit with a $300 room fee on top of the $188 I was already spending on a room. Made it hard to find food nearby with pretty much no money. I could’ve stayed in Detroit for that amount. The workers were very hard to understand and didn’t seem to care about my issue. Room was fine except for the toilet that had zero pressure to flush correctly and also found long hairs on my bathroom floor.

Self

6/10

Pleasant

09 Apr 2026

Danielle

Walmart is very close for anything you forgot. The coffee was terrible in the morning.

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Shamika

Clean spacious room and hotel, friendly staff, convenient parking. Not many options

8/10

Excellent

04 Apr 2026

Shamika

Overall good! Breakfast didn’t have many options but I appreciated having whole milk. The hotel and room was very clean and spacious. The fridge didn’t get cold and the pool is way too small! The staff was very friendly and accommodating, parking was convenient. Location not so great but overall good hotel.

Family_with_children

8/10

Excellent

31 Mar 2026

Felomina

The Breakfast was great, I pretty much judge a hotel ultimately by the Breakfast because it's what my kids look forward to the most. The Entrance was strange because its just a small door that you enter into, so it can be a bit confusing. I liked the room layout, it's different than most typical hotels, although it would've been nice to have another mirror where the microwave is.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Zeinab

Clean

Family_with_children

6/10

Pleasant

27 Mar 2026

Jeffrey

I found after I arrived on 21 Mar that the reservation I made 18 Feb had been cancelled. I also found that no reason was given for the cancellation. Checking my credit card statement and found no refund was given. Not a good way of building goodwill with the public.

Business Family

10/10

Exceptional

25 Mar 2026

Hai-Duc

Nice staff, clean and spacious room.

6/10

Pleasant

24 Mar 2026

Oscar

In general it was ok, but we have reserved this location instead of others nearby because of the indoor pool. The heating system of the pool was not functioning during the week-end we spent there. It was frustrating to learn this once on site and not be able to relax.

10/10

Exceptional

24 Mar 2026

Jaylan

Great

Partner

8/10

Excellent

23 Mar 2026

Stephanie

Breakfast was nice,check in easy,room good. .But DON'T come for the pool
Easily one of the smallest pools ive ever encountered. Max occupancy 8 people.

8/10

Excellent

21 Mar 2026

Jui Chan

Very is good except very noisy kids in the room next to my room.

Family_with_children

10/10

Exceptional

17 Mar 2026

Randall

Exactly

10/10

Exceptional

10 Mar 2026

Majidah

Check in was fast . Staff was very friendly

Self

10/10

Exceptional

08 Mar 2026

Michael

Great staff. Clean rooms. Good breakfast. Exceeded expectations.

Partner

2/10

Poor

07 Mar 2026

Dawn

The pull out had no linen, desk said if you want some come get it Then gives us stained linen ! Terrible front desk help and service Checked out at 12 a day earlier and was refused to credit me for the second day ! Do not stay here ... will never again !!!

Family

10/10

Exceptional

02 Mar 2026

Darlene

No hot tube. Stains on carpet and burn marks (i think) on the desktop.

Family

8/10

Excellent

01 Mar 2026

Shaun

Clean

Friends_and_family Family

2/10

Poor

26 Feb 2026

Gregory

When I checked in ,I wasn't given any information about what the hotel offers,such as excise room nor when breakfast begins and ends,,The desk in my room was chipped in various places on the top, which was very disturbing and distasteful,the toilet would back up each time we urinated and flushed,lastly we placed a do not disturb sign on the out side of the door indicating that no hotel service was needed and our personal and belongings was not to be touched, however the he sign was discarded and removed from the door and the hotel staff entered our room when services was not needed and our rights and privacy was totally ignored and invaded, after check out I was not asked nor offered any receipt,nor how I would like to receive my receipt such as printed or email, I would like a full refund back for the poor service, horrible room experience and for violation of our personal rights and privacy, I only stay at Marriott Hotels whenever my family and I travel,but this was a disturbing and distasteful experience,as I stated I'm requesting a refund, Thank you for your time and attention, and I will continue to. do business with Marriott but this was and is un exceptable!! Sincerely Gregory M.

8/10

Excellent

25 Feb 2026

Steven

Rooms were nice.. reasonably priced .. only reason for not giving 5* was the breakfast was not good at all .. eggs were gross, no meat .. waffle batter was gross

Friends_and_family Family

8/10

Excellent

24 Feb 2026

porsha

Room is always nice and clean. Everyone is very nice

10/10

Exceptional

24 Feb 2026

Carla

Clean room, staff are nice, good breakfast but pool water was very cold!!!

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Jahyraika

Clean and good customer service

10/10

Exceptional

22 Feb 2026

Amanda

The room was clean and had great accommodations, would stay again

8/10

Excellent

19 Feb 2026

Janna

The room was excellent with a sitting area.

Partner

8/10

Excellent

17 Feb 2026

Jimmy

Clean room, staff, and amenities. The only thing I’d like see it’s improved is shower water pressure.

Family

10/10

Exceptional

17 Feb 2026

Charles

New hotel, everything was great and as expected. No issues.

Partner

10/10

Exceptional

15 Feb 2026

Kelly R

I liked everything about this hotel: the check-in staff was courteous and efficient, housekeeping smiling, polite, asking if I needed anything, the room layout was unique and quite large. Every detail was appreciated-- book light lamp on either side of the bed, clean soft sheets and towels, West Elm couch, office space with muted light screen, and even the temperature was perfect. First time ever I didn’t have to mess with the temp. Quiet, safe hotel - we slept soundly. Great hot breakfast with so many options. We stayed 2 days for a volleyball tournament in Detroit. I'd definitely stay again!

Leisure Family

2/10

Poor

15 Feb 2026

Justine

The hotel I booked at gave my room to someone else and moved me to a different hotel. The manager would not answer his phone to help resolve the issue. He actually shut his phone off when his employees were calling him.

Partner

6/10

Pleasant

11 Feb 2026

Devon

The room was fine, the breakfast had limited options, did not use the pool or gym

Leisure Family

8/10

Excellent

11 Feb 2026

Mark

Very nice, comfortable and clean

Friends_and_family Family

4/10

Poor

08 Feb 2026

Ariane

The check-in guy (staff) was very rude to us. When i asked can i use the restroom, He told me very rude you need to get out of here.

Family

4/10

Poor

01 Feb 2026

romana

This hotel was not up to the standards of Marriot hotels. The staff was least concerned not helpful at all. I am going back in may but will stay somewhere else.

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Hera

Clean and comfortable stay! Hotel smells really good too! Perfect location to go to classic Dearborn restaurants nearby.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Shannon

Hotel was clean and updated. Nice room and good breakfast. Close to amenities