Name: Towneplace Suites By Marriott Detroit Allen Park
Address: 16850 Southfield Road, Allen Park, 48101, US

10/10

Exceptional

12 Jul 2026

kalie

i wish the tv was connected to the wifi and our sink had food in it when we arrived

Partner

2/10

Poor

11 Jul 2026

Nicole

Unfortunately, I cannot recommend this hotel based on my experience. During our stay, the hotel lost power before we were able to stay overnight, and we had to find another hotel at the last minute. While I understand that emergencies happen, what was most disappointing was the complete lack of communication afterward. I left my contact information with the front desk, emailed the General Manager multiple times, and contacted Marriott Customer Care, but received no response from the property. To make matters worse, my credit card was ultimately charged for dates beyond my original reservation, requiring me to dispute the charge with my credit card company. I hope the hotel improves both its communication and billing practices so future guests don't have a similar experience.

Family_with_children

4/10

Poor

07 Jul 2026

Thomas

We had no power from 7 till we left management left the hotel

Partner

2/10

Poor

06 Jul 2026

william

I checked in on Thursday 7/2, power went out the next day, and never returned on. I checked out on the 7/5, had no choice but to go to another hotel in between that time…No power, cold water, staff could not remedy the situation at all. How does a Marriott hotel not have a generator for when it rains and power goes out is beyond me.

Partner

2/10

Poor

05 Jul 2026

HAROLD

Did not stay no power.

Partner

10/10

Exceptional

27 Jun 2026

Jessica

Stayed for one night but the room was super clean, the beds were comfy, and the staff were all very kind. There are so many great amenities with this hotel, I would definitely stay here again.

Family_with_children

10/10

Exceptional

26 Jun 2026

Helen

Great place

Partner

8/10

Excellent

25 Jun 2026

Latoya

I stayed there for a whole week and the streaming channels didn’t work. No Netflix, you tube or prime. Also the pool was always closed we was only able to swim 2 days

Family_with_children

10/10

Exceptional

23 Jun 2026

Joel

Everything was good, great service and the rooms are really comfortable

Self

10/10

Exceptional

23 Jun 2026

Saul

Good

10/10

Exceptional

31 May 2026

Nicholas

Super convenient to Henry Ford Museum and Greenfield Village! Comfortable beds and clean rooms. Pool and hot tub excellent!

Partner

6/10

Pleasant

21 May 2026

Steve

Ok Hotel but some things seemed run down and lacking. Room had a strong smell of cleaners, there were holes in the carpet, the shower drain was plugged. The rooms are not too insulative from hallway noise nor outside.

Self

8/10

Excellent

14 May 2026

THI THAN

We enjoyed our 3 night stay here. Staff were always so friendly. When we requested things such as towels and bath gel, they were brought to us quickly. Breakfast was great; they had a variety of selections and food was tasty. Our room was spacious and clean and we liked that the hotel was located close to the interstate, so it made driving to and from places convenient.

Family

10/10

Exceptional

12 May 2026

Huyen

Awesome

4/10

Poor

12 Apr 2026

Halicia

The property needs to be renovated.

10/10

Exceptional

23 Mar 2026

Juan

Nice area!

Self

10/10

Exceptional

16 Mar 2026

Jill

Great hospitality, cleanliness, and breakfast.

10/10

Exceptional

06 Mar 2026

Dennis

Everything felt like new and was spotless. The fitness center was great.

Self

10/10

Exceptional

10 Feb 2026

Brenda

Very clean and welcoming

10/10

Exceptional

05 Feb 2026

Matthew

Room was comfortable and clean

Business Family

2/10

Poor

31 Jan 2026

Willie

I wasn't able to check in.

10/10

Exceptional

25 Jan 2026

Daryl

The most polite group of staff I've ever encountered.

10/10

Exceptional

19 Jan 2026

Jehonathan

Did not partake of the Breakfast. Parking was great

Self

10/10

Exceptional

15 Jan 2026

Andrew

Yes

10/10

Exceptional

04 Jan 2026

Camilla

My check-in was fast and easy, where Tiara at the front desk along with Mr. Beard (manager) immediately made me feel at home. My room was amazing and then the morning Toni greeted and assisted with breakfast. I was also provided a late checkout, which allowed me to enjoy all the amenities. This was the best stay ever, and I’ve been a lot of places. Thank you everyone for making my stay extra relaxing.

Leisure Family

8/10

Excellent

25 Dec 2025

Khaled

Nice work

Business_and_leisure

10/10

Exceptional

21 Dec 2025

Carolyn

The room was clean and stocked. The breakfasr was your typical continental but it was done well and the eating area was clean and stocked. Every emoyee i came in contact with was curteous and pleasant. Only problem was, the parking lot was a little dirty with garbage in areas. But all in all, it was a pleasant expeeience

Self

10/10

Exceptional

11 Dec 2025

Junaid

clean room, staff, amenities.

Partner

10/10

Exceptional

07 Dec 2025

Jennifer

Customer service was good checking in & out went smooth & quick. Room was clean & comfortable. If I were to nit pick I would say that normally I like when the closet has an extra pillow & small blanket. And the breakfast bar was lacking in selection. But, ultimately we enjoyed our stay & have no real complaints at all.

Business_and_leisure Partner

6/10

Pleasant

05 Dec 2025

Michael

Dont let the remodeled exterior fool you, its in serious need of an update of the rooms. Can do in a pinch but after a couple separate stays there for 1 or 2 nights for local events I will be staying elsewhere. Convenient to DTW if thats important.

Leisure Self

10/10

Exceptional

01 Dec 2025

Jessica

This hotel was fantastic! Great rooms and amenities. Staff were incredibly helpful and kind.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Faisal

Good location and great, spacious rooms. We booked the studio with 2 queen beds and absolutely LOVED the space, comfort, and the quality of the amenities and toiletries.

However, the front desk experience at check-in did not match the quality of the room, and breakfast was a solid 1-star. Huge disappointment at breakfast! I’ve already sent a message to the manager about it.

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Quade

Great room, check in staff was excellent. Very helpful.

Leisure Family_with_children

4/10

Poor

25 Nov 2025

Jonathan

The first room we checked into had a disgusting stain on the sheets probably from you know what!
They moved us to another room... This room didn't have a garbage can in the bathroom. To top it off in the morning I m taking a shower and the shower body wash was bone dry so no soap!

Leisure Partner

6/10

Pleasant

16 Nov 2025

Christina

Staff were great. My tv wouldn’t work and didn’t get fixed

Leisure Friends

10/10

Exceptional

25 Oct 2025

George

The Staff went over and above in attending to any of our needs.

Partner

10/10

Exceptional

24 Oct 2025

Kristy

It was a pleasant clean stay the staff were nice.

6/10

Pleasant

20 Oct 2025

Jenni

The front desk lady that helped us check in was not very pleasant, in fact find of rude. Our room was not very clean. The seating area had several stains on them, the white bedding has some black speckles on it, the bathroom shower was a bit rough looking and not the cleanest either. You could hear a lot of the noise from other rooms which was not pleasant. It wasn't a bad stay and was convenient to where we needed to go.

Leisure Partner

6/10

Pleasant

20 Oct 2025

eugene

It was a sub par hotel. Breakfast was horrible and very limited. Hotel was not the cleanest. Had a suite and still had very little seating in the room. Fire pit outside was broken. Hot tub was broken. Not worth what I paid at all. Extremely over priced. Staff was the only pleasant thing about this hotel. Very friendly.

Leisure Family

6/10

Pleasant

03 Oct 2025

Cheryl

Breakfast was just ok - not a lot of variety and they did not replenish the breads.
Front desk staff were lovely.

Leisure Family

10/10

Exceptional

29 Sep 2025

Jill

Great place to stay. We have always alphas amazing experience with professional and friendly staff members.

Leisure Family

10/10

Exceptional

29 Sep 2025

Andrew

The rooms were very clean and the property appears to be newer and the staff was friendly and helpful

Leisure Friends

4/10

Poor

23 Sep 2025

Harold

Died flies in the window seal , hair in shower , other than that I got a good nights sleep.
If I could upload the video I would

Business

10/10

Exceptional

15 Aug 2025

Ieshia

Great

Leisure Family

10/10

Exceptional

10 Aug 2025

Nikitriaira

Me and my sister came from Milwaukee, Wi and everything was great at this hotel. Food was good. Room was clean. Greeted and great staff. Thank you!

Leisure Family

10/10

Exceptional

09 Aug 2025

Deontez

Nice

8/10

Excellent

04 Aug 2025

janet

everything was fine ,nice and clean

10/10

Exceptional

04 Aug 2025

Genel

Everything was great

8/10

Excellent

29 Jul 2025

Melanie

The stay was great as in our room was clean neds were decent. Breakfast was decent. Hallways tho could use up keep.. freah coat of paint or something. And they were very hot.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Maija

Nice and clean, everything seemed new

Leisure Partner

4/10

Poor

19 Jul 2025

charles

Dirty. Staff wasn’t very friendly. Toilet was broke upon arriv. E won’t be staying there again

Business_and_leisure Family

10/10

Exceptional

13 Jul 2025

Maryssa

The hotel itself was great. The room was clean and the amenities were lovely. However, the main road by the hotel is under construction which made it really confusing to get in and out

Leisure Partner

8/10

Excellent

13 Jul 2025

Clarice

I was there for an overnight stay, left early this next morning. The breakfast was great, clean eating area, and the coffee was excellent!!!!

Business_and_leisure Family

10/10

Exceptional

04 Jul 2025

Howard

Very accommodating when my brother needed another room at the last minute they were more than happy to help.

Leisure Family

6/10

Pleasant

30 Jun 2025

AYMAN

T5t

6/10

Pleasant

27 Jun 2025

Verified traveler

An ok stay

I had booked two rooms for my family and I. While my room had no issues, the other one my sister had said that the pillows smelled and the sheets were damp. Also her bathtub wouldn’t drain. The stay wasn’t horrible and the water not draining in the shower was an easy fix. The breakfast was not very good, and the pool was closed the whole time we were stayed.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

John

A weel equipped hotel in a difficult location. The staff is convivial, the ameneties are above average.

Leisure Partner

6/10

Pleasant

16 Jun 2025

Grace

Staff was great. Several maintenance issues-- pool was closed with no reason, lightbulbs missing, caulk on bathtub needs replaced. tp holder broken, etc.

Leisure Family

10/10

Exceptional

07 Jun 2025

Branden

was nice

Leisure Partner

10/10

Exceptional

27 May 2025

Steven

No

Leisure Partner

6/10

Pleasant

26 May 2025

Verified traveler

Not compairable to other TownPlace suites

When we checked in desk clerk said they were sold out for the evening so they upgradedus from the king I prepaid for to a queen one br suite, which I didn't want because I had to share the bed with children. They made us take the suite and when we went in there were food crumbs all over the kitchen floor, someones open toothpast packets in the bathroom and towels everywhere, the rug clearly not vaccumed I didn't even make it into the separate bedroom before turning around and leaving and demanding the king room I prepaid for and that if they considered what they just put us in an upgrade they should refund me immediately. King room was a little better. Bathroom was fully cleaned but shower basin was cracked and starting to rust. Room was sprayed to smell fresh but I still question if it had been vaccumed. Beedding was very wrinkled but appeared to smell clean and unused. Breakfast was cold every morning including the \"warm\" buffet items. I had just spent 4 days at TownPlace in Lansing, MI and it was beautiful and staff was much more pleasant This location needs some updates physically and in staff.

Friends_and_family Family

10/10

Exceptional

24 May 2025

Khadijah

great service, clean

Leisure Family

10/10

Exceptional

19 May 2025

Anthony

The beds were really comfortable.

Leisure Friends

10/10

Exceptional

12 May 2025

Sarah

would definitely stay again

Leisure Partner

2/10

Poor

01 May 2025

kim

I recommend that no one stay at this facility there was no pool that was working no jacuzzi working which was not expressed and Expedia I should have looked at the reviews better before choosing this facility the rooms were very dirty no housekeeping I thought for a new facility that I was going to be very pleased with this but I was very wrong I had to go by bleach to clean the floors the counters and the bathroom there was dirty rags from the previous people that stayed there in the drawers in the bathroom me and my daughter had to wash the headboard down with bleach for the money that I paid for this facility I should have been refunded for some of the amenities that were not provided I had no clue that the pool had no heat and that the jacuzzi had been broken for over a year and a half it look like Ray Charles caulked and painted in the hotel room especially in the bathroom no bathroom fan it smelled I literally wanted to cry the first night there because I was so disappointed very very bad choice do not stay at that facility there was no shampoo conditioner or body wash in the bathrooms the towels were minimal, and I had to get more. Mind you when I first got there the first room they gave me was dirty not cleaned at all so they gave me a second room that was just as bad.i totally do not get that, it was very disturbing how dirty these rooms were. I took pictures hoping to post them it was that bad.

Business_and_leisure Family

4/10

Poor

20 Apr 2025

brittney

WOULD I RETURN?

I was an out of town guest and my experience I would never suggest this place to others!!!
1. There was no phone in our room, asked front desk rep about it her continued response “it SHOULD be by the bed” after being told multiple times there was no phone in the room. No i will send someone up to look, there was no time where the worker took initiative to send someone or come up and either replace or provide an accommodation or incentive. Customer service at all time low based off just that.
2. Shower was HORRIBLE! That’s it.
3. No dish soap for dishes.
4. Sheets WERE DIRTY!
5. light bulb flickered in the bathroom

Breakfast by a thread (there should be options of meat for non pork eaters, so my breakfast was limited, and suggest a label for creamer) and the gym were the best things out of the stay.

Friends_and_family Friends

2/10

Poor

09 Apr 2025

Danielle

The hot tub was not working, the pool was freezing cold. The bathroom shower had some mold around it. Didn’t shower. We bc some here for our kids doing break to go swimming. Well it def was not worth it.

Leisure Family

10/10

Exceptional

07 Apr 2025

Annabel

Place was great. Fast check in. Dunkin and wing place close by.

Leisure Family

2/10

Poor

17 Mar 2025

Nybrieonn

Dirty room pool hot tub cold

4/10

Poor

08 Mar 2025

Jereme

Really it just looked like a lot of construction and I don’t know why like our room didn’t have a shower door. There was plaster all over the floor. The coffee pot had not been cleaned needed cleaned underneath the couch. Didn’t look like the room was ready for somebody to be there, even though the bed was made, we want to use the pool in the Jacuzzi and the water was freezing so when I pay that much for a hotel room, I expect it to be much better and it was not

Business_and_leisure

10/10

Exceptional

06 Mar 2025

Pamela

The breakfast was good each morning and staff members were friendly and helpful. The pool was fine however, the hot tub was not working during our stay. That was too bad since I always enjoy a hot tub!

Leisure Family

4/10

Poor

16 Feb 2025

Casey

Not impressed

Check in and keys should be digital these days. I shouldn’t have to stop at the desk for keys or a card.

The room was just okay. Decor was outdated. We had a suite. There was no bedding for the sofa bed. Called downstairs no answer. Had to go downstairs to get it. The sheet didn’t even fit the dirty mattress. We were given two pillows with one pillow case.

The TV had a terrible lag. Front desk told us to disconnect and wait 10 mins for it to reset and it would work.

The shower had a yellow spot on the wall where something had been removed. No exhaust fan in the bathroom. Writing under the mirror from the contractors that hasn’t been painted.

Friends_and_family Family

4/10

Poor

16 Feb 2025

Torrie

Pool and hot tub not in service very noisy floor above me all night and day

Leisure Partner

10/10

Exceptional

11 Jan 2025

Courtney

Very nice property, staff was very pleasant

Leisure Family_with_children

2/10

Poor

03 Jan 2025

Verified traveler

Filthy dirty and rundown.

This hotel looks like it is 10 yrs old or more. The entire lobby area was a disappointment as was the patio that was pictured on the website to be large & inclusive of a fire pit, outdoor tables & chairs & a gazebo.
The first room they gave us was on the first floor, we had requested to be on an upper floor - it was not busy at all so we weren’t sure why they put us there, we rea;;y could’ve had the pick of the hotel. We asked to be moved. The second room was disgustingly dirty. The comforter on the bed had blood stains all over it. The bathroom was not fully stocked w/the toiletries; the lotion bottles were already used, the toilet paper holder was falling off of the wall. The light bulb in the floor lamp was burnt out, the room had not been dusted & the air filters for the heater unit were sitting on the counter. We went down to the front desk to ask for our bed linens to be entirely changed, the phone in the room was dirty as well. When someone finally came up w/new linens, the worker handed them to us and said, here you go. We had to change the bed ourselves, there were ZERO cleaning people. Seems they never have cleaning people! The worst run hotel, the woman who checked us in was alone because other employees had called out. She had to hurry to check us in because she needed to leave at the end of her shift. Terrible hotel!

Partner

8/10

Excellent

29 Dec 2024

Patrick

Some rooms are equipt with kitchenettes. The room was quality but my only gripe would be lack of insulation between floors. It was a little loud at times.

8/10

Excellent

18 Dec 2024

Verified traveler

no heads up on out of order spa. 1 of the important things for my choice. All else good

Partner

8/10

Excellent

05 Nov 2024

Lisa

The hotel was great, clean room and close to the highway which made it easy to go downtown. My only issue was the indoor pool was closed and wasn’t told till check in. They did offer a refund but being last minute I wasn’t gonna scramble to find another one and wait for the refund of 5-7 days.

Friends_and_family Family

6/10

Pleasant

18 Oct 2024

Monique

The hotel room looked like it’s been there for years and it hasn’t been . The pull out couch was big enough for a toddler had no extra sheets or pills for it!! There were dishes in the dish washer I don’t know if they were clean or dirty no extra dishes to use but there was a stove! Pool ice machine and water fountains couldn’t be used. Don’t like the approach the lady at the counter had when I first got to the hotel.

Friends_and_family Friends

4/10

Poor

14 Oct 2024

ernest

Soiled Sheets and the Legionnaires was a turn-off

Unfortunately, the bedding in this room was stained with blood and the skirting on the bed was filled with a muddy residue. Later, it came to our attention that two of the on-side guest had Legionella/Legionnaires disease. So, walking into a room that was soiled, certainly did not help. Once we learned of the Legionaries disease circulation from other guests on the property, we decided to move to another area Hotel.

Business

2/10

Poor

20 Aug 2024

Marjorie

The AC did not cool the room well and you sweat at night. The sheets and pillows smell horribly of sweat. The bathroom has fungus. the curtain was hanging. The carpet smelled and looked dirty. Very limited breakfast and no one to help you in that area. very very disappointed.

Leisure Partner

10/10

Exceptional

16 Aug 2024

Samuel

I am in a wheelchair and I called down to the desk to see if someone could help with my bags when I was checking out. The lady said no they did not offer that kind of service and did not have the staff for it. I said “okay no problem I’m in a wheelchair and would’ve been helpful but it’s not a problem at all I will get it.” Once she heard that she asked what time I would need to leave so I told her and she said she could step away from the desk at that time and help me. I thought this was very kind of her to help me out even though this is a service they normally do not offer. Thank you very much for going above and beyond!!

Business Self

6/10

Pleasant

10 Aug 2024

KEOSHA

My room review

The bathtub/shower needs to be painted because there is rust in places. The lounge chair had stains on it and needs to be reupholstered. There were loose fixtures in the kitchen and bathroom. I was happy with the hot tub and pool at the hotel.

Friends_and_family Friends

10/10

Exceptional

06 Aug 2024

Marcie

Very comfortable-- they were very friendly staff- thank you

Business Family

8/10

Excellent

04 Aug 2024

Cynthia

Staff were not very friendly.

Leisure Family

10/10

Exceptional

04 Aug 2024

Jesse

Great location

Great location. We enjoyed our stay. Very convenient for food and shopping

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Jeremy

Everyone was very nice and hospitable. The whole place was clean and I would stay there again for a concert in Detroit.

Leisure Family

2/10

Poor

11 Jul 2024

Tyann

Disappointing

It was dirty. They moved us and the room smelled kid wet dog and was dirty. Had to clean and spray the second room. Would have changed hotels but others were sold out. The bathroom had mold.

Partner

8/10

Excellent

29 Jun 2024

Denise

Nice hotel

Room was nice size. Bedding could have been better.It seems like the sheets are to small. (Not just at this hotel). Breakfast was great and the area was very clean!

Partner

2/10

Poor

27 Jun 2024

Ronald

I have been double charged for the room

Business Partner

8/10

Excellent

24 Jun 2024

Verified traveler

The hotel was nice but not as clean as I would have expected. Bathroom tub had hair left in it and the floor needed to be swept. My son also had rose petals in his sheets on his bed.

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

Tavio

Will definitely stay here again

Leisure Family_with_children

10/10

Exceptional

04 Jun 2024

Kina

Great stay, clean rooms, friendly staff !

Kristen was great, she went above and beyond to make sure our stay was comfortable and that we had everything we needed.

The breakfast was good the next morning. The young lady preparing breakfast was also very nice, she made sure everyone got what they were looking for.

Rooms were huge, nice and clean. They had a full kitchen and refrigerator.

The customer service here alone will definitely bring me back. Thank you ladies!!!

Friends_and_family Friends

10/10

Exceptional

26 Apr 2024

Terrance

The area was very quiet and peaceful. I can definitely see myself going back in the near future at some point

Leisure Partner

6/10

Pleasant

22 Apr 2024

Richard

When I was searching for a hotel for my three young grandchildren and me for two nights, I limited my search to hotels with indoor pools. It turns out that the pool was closed the entire time we stayed there. Pretty disappointing. No tissues (other than toilet tissue) in the room. The room was equipped with three ceramic mugs and one single drinking glass (no plastic cups, either).

Leisure Family_with_children

10/10

Exceptional

21 Apr 2024

Kandace

Great Stay

The room was much better than the pictures . Me and my husband really enjoyed the comfort of the bed. The shower was also amazing it has multiple ways to change the water pressure and they also have great shampoo, conditioner & body wash not the small travel size but the larger bottles where you will never run out during your stay. The fire pit out front felt amazing considering it was very chilly out that day. The buffet breakfast was great everything was hot and fresh we will definitely stay here again soon.

Friends_and_family Family

10/10

Exceptional

13 Apr 2024

Hikmat

The room is comfy and the facilities (big fridge, microwave, stove, cooking utensils, cutleries, iron) are great for traveling guests.

Leisure Partner

2/10

Poor

07 Apr 2024

Joseph

Not pleased at all for the money spent

4/10

Poor

24 Mar 2024

Amanda

Unhappy stay

When we first arrived, we realized that the toilet in our room was not working. I called the front desk. They offered me a plunger to fix it. I was like, don't you have maintenance that can come up and take care of this. They said no, they are off for the rest of the night. Then they decided to switch our rooms and put us in a smaller room which I was not happy with and my daughter and her friends swam in a freezing pool and the hot tub was not working. Other than that, the staff seemed nice and the beds were comfortable. But the birthday weekend I planned for my daughter was not as expected. Also the second room we went to was not very clean and the soaps in the shower were out. I was not accommodated for any of the inconveniences that we experienced.. I would not stay here again.

Friends_and_family Family

8/10

Excellent

10 Mar 2024

Michael

Everything was fine just the breakfast was well bla.
The scrambled eggs didn’t have a good taste and the sausage didn’t have any taste at all.

Partner