Name: Extended Stay America - Detroit - Dearborn
Address: 260 Town Center Drive, Dearborn, 48126, US

2/10

Poor

06 Jul 2026

MYA

Booked 3 employees to stay there for a few days. Had to book another hotel because it was filthy.

Business

2/10

Poor

06 Jul 2026

Charlene

Booked a room 10 days prior to check in day and was told that they didnt have any rooms. They failed to cancel the reservation and even charged me for a night.

10/10

Exceptional

05 Jul 2026

Lana

The room was clean. The staff was friendly. There was a mall nearby

8/10

Excellent

05 Jul 2026

Evelyn

The room was pretty clean, very neat. Had a terribly stained wash cloth and bottom of a sheet. The towel rack was loose and kept failing and the room phone was missing buttons. The kitchenette had no dishes cups or silverware. Not even plastic or paper. The staff was incredibly helpful and accommodating but I had to ask to get what I needed instead of it just being done prior to check in. Sounds like I'm complaining but I'm just pointing out the worst. It was very quiet and the room was updated recently which was so nice. Would book again

Friends_and_family Family

2/10

Poor

04 Jul 2026

Deja

I booked the room drove all the way from Chicago just for them to tell me they didn’t have a room for me. They allowed me to swipe my card and then had the audacity to say I need to wait 3-5 business days for a refund. They left us stranded in Detroit with no where to go. They two rooms they did attempt to put us in had people in there

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Lolita

Room was clean. Hotel was pleasant. Staff was friendly. Great stay! Would book again.

Friends

6/10

Pleasant

28 Jun 2026

Elida

first of all we did not have a room key till the next day and we had to ask for someone to let us in our room each time we left out of our room. which was inconvenience. Also people in and out making loud noises at night which i could not sleep. Room was not as clean.

Partner

6/10

Pleasant

27 Jun 2026

Sayed Husain

Really good location.

Self

2/10

Poor

21 Jun 2026

Kamika

When I arrive to extended stay. I couldn’t get a room because the system was down. I asked about getting a room just until the system came back up and I was told no so I had to go get another room somewhere else after waiting two hours up on my arrival.

2/10

Poor

21 Jun 2026

Beverly

The outside of the building looked nice enough. But !! They must be under staffed because it took a moment for someone to come to the front desk. Once they showed up we were informed that at 2pm, no rooms were clean for checkin, after we checked into room #208, it was still DIRTY ! The sheets had NOT been changed on the bed, hair all over the pillowcase, the bathroom sink was stopped up, kitchenette sink had egg shells in it. Went to the office, they changed my room, but then said \"I have to finish cleaning this room, hold on a minute........ mind you its after 5:30 pm central time, Dearborn Detroit time so after 6:30pm. I drove from Mobile, Alabama 19 hours just to have to deal with this. So i waited 13 minutes for her to finish cleaning the room, Rm# 108. Only to get in there and see the sheets hanging & touching the floor,,, which had not been cleaned. I know this because i was 4 doors down waiting for her to finish. And on top of that, more hair on the bed & blood spatter on the white comforter. So i called the lady to come up & look at the room she said she'd JUST cleaned. I showed her the hair & she said \"oh, thats peobably mine !\" So i just called corporate and asked for a refund. IT WAS HORRIBLE !

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Brittany

👍

Self

8/10

Excellent

13 Jun 2026

Brittany

Too busy

Friends

4/10

Poor

05 Jun 2026

Leon

This is my second time within 1 year staying at this hotel, the first time it was better but this time it seems as if the property had gotten worse. The rooms were not cleaned properly, the rooms felt dirty. The first room was a definitely no.. the second was a little better but still dirty and then i was was told that was all available anything else would have been an up charge smh that was ridiculous, especially for something that could have been resolved by actually cleaning it.. So, we've decided that our future visits in the Detroit area we won't be staying here again.

Friends_and_family Friends

6/10

Pleasant

01 Jun 2026

Beverly

The room smelled like wet dog the carpet had had stains.Ibwoyld never stay there again. Free bredfast

8/10

Excellent

30 May 2026

Cheryl

Room was clean and comfy. I didn't make use of any amenities

Self

10/10

Exceptional

29 May 2026

Adrienne

Room was awesome had a little kitchenette. Room was spacious 3 sitting areas. Everything was clean. Close to 2 restaurants and stores.

Partner

8/10

Excellent

11 May 2026

Latoya

Cool chill out space …:just need to work
On the cleaning

Self

4/10

Poor

01 May 2026

Nery

No but there are shops nearby. There are a great Commercial Center.

6/10

Pleasant

30 Apr 2026

Shady

Stinky sheets and shower. Dirty and wet carpet. Ok for the price

Self

2/10

Poor

26 Apr 2026

Adham

It was a disgusting dirty place. I wish I could get my money back. I’ve never stayed in anything worse.

Partner

10/10

Exceptional

22 Apr 2026

Rosalind

The room was clean and nice housekeeping the staff was very nice

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Joanna

Staff was nice and informative. Property was clean. Room was pretty clean.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Leslie

I enjoyed my stay from the check-in to the checkout. Everybody was friendly. Oh no, I’m good. Yeah I’m positive.

2/10

Poor

18 Mar 2026

Taylor

Don’t stay here.

Friends

8/10

Excellent

08 Mar 2026

william

Yes

2/10

Poor

27 Feb 2026

Karl

The room is very old and not maintained. The sink in the bathroom had a broken drain flange allowing water to run along the drain. The walls are thin and we heard loud arguing in the next room in the middle of the night.

Partner

10/10

Exceptional

20 Feb 2026

Anne

The room was close to the University, clean, comfortable and staff was friendly and welcoming. Thank you.

Leisure Family

2/10

Poor

10 Feb 2026

Cierra

Room showers didnt work had to switch rooms multiple times

Leisure Family

10/10

Exceptional

02 Feb 2026

Leroy

Yes

10/10

Exceptional

26 Jan 2026

Craig

Helpful staff

10/10

Exceptional

25 Jan 2026

Michael

Cheap and nice , will return

10/10

Exceptional

23 Jan 2026

Leroy

Yes

Business

8/10

Excellent

19 Jan 2026

Abraham

Ok

Self

6/10

Pleasant

15 Jan 2026

Jennifer

They stay was great and the staff was friendly. If you serve breakfast til 9 the area should be stocked until at least 830 so everyone has a chance to grab something.

Business Self

6/10

Pleasant

05 Jan 2026

Margaret

The hotel needs a major upgrade. The staff was nice but the room was old and outdated. There were cars that looked abandoned in the parking lot and people hanging near the main entrance in a way that made you feel unsafe.

Leisure Partner

6/10

Pleasant

01 Jan 2026

GINA

The room had plenty of disappointments

Family

10/10

Exceptional

06 Dec 2025

Leroy

Yes

4/10

Poor

23 Nov 2025

Dareen

Room is not clean, spider webs and no hair dryer in the room

Leisure Partner

10/10

Exceptional

06 Nov 2025

william

Good

10/10

Exceptional

04 Nov 2025

Hasan

Nice stuff but not good rooms

10/10

Exceptional

04 Nov 2025

Frances

No - one night stay, it did not matter

Partner

6/10

Pleasant

31 Oct 2025

Jalisha

Room smelled very bad like fish it was t as clean as last time I stayed there.

10/10

Exceptional

21 Oct 2025

Mubaarakah

There was hair in my tub and I had to clean it myself

Business_and_leisure Self

6/10

Pleasant

20 Oct 2025

Timothy

The staff was friendly and the rooms clean. It’s not really by anything except for more office buildings.

During the stay seemed like there were multiple parties happening. Guests in several rooms playing loud music and there were groups of people playing music in the parking lot until 2am.

Partner

2/10

Poor

19 Oct 2025

Laura

Room smelled like smoke for a non smoking room. Tile was mildewed in the bath. Kids ran all night til 6 when the police escorted them out. Zero respect.

Friends_and_family Friends

10/10

Exceptional

04 Oct 2025

Chiquita

Quiet laid back

Leisure Self

6/10

Pleasant

28 Sep 2025

Ladarrel

It was decent for the price. Would stay again.

Leisure Self

2/10

Poor

21 Sep 2025

Hussein

OMG so bad

Business Self

4/10

Poor

18 Sep 2025

Christopher

I didn’t stay the full night, I left 2 hours after check-in.
I had to find something better. I travel for work a lot and try to book reasonable rates. However, the room smelled like mildew carpet. The air conditioner was mildew, so they evidently aren’t changing the filters in the AC units. The mattress was new and the bathroom was clean, but the condition of the hotel room seems old and outdated.

Business Self

2/10

Poor

18 Sep 2025

Mickyala

Room was not clean I had a funeral next morning and had to get another hotel because it was not clean

6/10

Pleasant

06 Sep 2025

Donyald

Scam Likely

The hotel itself is ran down! The only thing that made it worth our money was the fact that the front desk lady Crystal was VERY HELPFUL AND FRIENDLY! The rooms and appliances are outdated, breakfast is set up on one little stand so don’t expect much, the paint is worn out as is the floors. For the price it’s not worth it even with the kitchenette

Partner

10/10

Exceptional

04 Sep 2025

bennett

perfectly met my needs

I booked the \"hotel\" for 6 nights. It was an excellent choice for the price. Roomy, fully equipped kitchen, friendly helpful front desk, a 15 minute drive to downtown Detroit, close to all shopping and good wifi. What more could you ask for?

Partner

2/10

Poor

29 Aug 2025

Cristina

It was the most filthiest place I've ever stayed. The side door would not work. I literally had to wipe down the room. There was grease all over the kitchen area. My feet stuck to the floor. Stuff all over door handles, carpet was never vacuumed before. Couldn't even see out the windows They were so filmed over! If I wouldn't of lost $100 I would have left...but . I had already paid and I had no other place to go at the time. Very unimpressed!!!

Leisure Partner

10/10

Exceptional

28 Aug 2025

shamone

Room needed a little more TLC but for 48hrs not bad

Leisure

10/10

Exceptional

21 Aug 2025

Telly

Since we just stayed a night, its a nice, friendly environment.

Leisure Friends

2/10

Poor

09 Aug 2025

Vashun

The room was in bad shape and looked nothing like the pictures

Leisure Self

8/10

Excellent

27 Jul 2025

Maria

Convenient and clean

Clean and convenient. it's modest but good for the price. The \"breakfast\" on the property is VERY limited but there are places around where you can go. Car needed = not walkable. The staff at the reception desk were extremely helpful and kind

Partner

4/10

Poor

27 Jul 2025

Leon

It was fair

It was ok. The keys wouldn't stay working because the part on the door was defective so that was an inconvenience, everytime I went upstairs had to cone back down to get a different key

Partner

10/10

Exceptional

23 Jul 2025

William

Nice

4/10

Poor

20 Jul 2025

Gregory

The room and the property were clean but the room and the bedding didn't smell good.

Business Self

10/10

Exceptional

19 Jul 2025

Ahmed

Good stay
Its my only choice

Self

6/10

Pleasant

19 Jul 2025

Kimberly

I didn't like the coffee and muffins for breakfast the money spent the breakfast selection can be a little better.

Leisure Partner

6/10

Pleasant

11 Jul 2025

Elaine

Check in was quick and the room was fine to spend the night. I would stay there again, overnight. But it was just generally beat up. Couldn't hang a used towel in the bathroom because the shelf was broken, Refrigerator worked, but visually had been repaired many, many times. Remote for the tv had no back and was taped together. General dirt, smears, and smudges everywhere, including the elevators.

Leisure Family

4/10

Poor

09 Jul 2025

camoes

Old property with small room. It includes a kitchen, which is very tight and old appliances.
No breakfast available, just grab and go snacks/coffee.

Leisure Family

10/10

Exceptional

06 Jul 2025

Joyce

Close to the mall

Business_and_leisure

10/10

Exceptional

21 Jun 2025

Kathy

It's a bit run down and the parking lot needs work. The staff was friendly and efficient. It was adequate for our needs.

Leisure Partner

2/10

Poor

20 Jun 2025

Hector

Conditions are unsatisfactory. From cleanliness to facility maintenance, this establishment needs a major overhaul.

Leisure Partner

8/10

Excellent

12 Jun 2025

Cheryl

Clean & comfortable

Leisure Self

10/10

Exceptional

12 Jun 2025

Teresa

I had a good stay. But the hallways and elevators had a smell. They could have offered a little more in the breakfast selection.

Partner

8/10

Excellent

06 Jun 2025

STANLEY

It’s okay but the outside is getto like

2/10

Poor

02 Jun 2025

Contessa

The hallway had a horrible smell the entire stay. There wasn’t so much as even a glass in my room. No cups, no silverware, no pots, no dishes. Went down the next morning for breakfast and it was cold coffee and muffins

Leisure

8/10

Excellent

31 May 2025

Shayla

The bed was comfy but the room on general was not up to par. I tried to work and the WiFi wasn’t working and the chair was beyond stained up

Self

2/10

Poor

19 May 2025

Laine

Looks decent online, gross in real life - holes in the curtains, fan incredibly loud in the bathroom, smelled of cigarettes (in a nonsmoking room). However, no bed bugs and the water ran - those are the only good parts.

Leisure Partner

8/10

Excellent

19 Apr 2025

Ahmed

Good experience

6/10

Pleasant

19 Apr 2025

Tony

Improvement housekeeping

Honestly it just wasn’t a comfortable stay, the upkeep on the room was not good. Trash in the bed. Hair on the floor.

Self

10/10

Exceptional

17 Apr 2025

Joshna

Enjoyed my stay

Vary pleasant

2/10

Poor

04 Apr 2025

imani

There are roaches here at this hotel.

Business Family_with_children

8/10

Excellent

04 Apr 2025

Brooklynn

It was fine

10/10

Exceptional

03 Apr 2025

zaloria

It’s nice people running the company

Business_and_leisure Self

6/10

Pleasant

22 Mar 2025

glenisha

Nice hotel, but noisy small kids making noise!

Our stay was nice for the 2 nights we were there. We had a king size bed which was comfortable everything was nice and clean…our room was very roomie…the kitchen appliances were very clean only thing, they didn’t supply any type of dishes or pots & pans… they don’t have an ice machine which is inconvenient as so not having and cups etc… The only problem I had about the stay was the family above our room they had kids… they ran back and forth, & jumping noises all day and night non-stop … which made it hard for us to sleep…other than that I would recommend this site and stay there again if need be

Partner

2/10

Poor

22 Mar 2025

imani

Smelled like pot. Need to be updated, light fell from ceiling. Water doesn’t drain in tub. Internet doesn’t work.

Leisure Family_with_children

2/10

Poor

22 Mar 2025

Janitra

This is a nonsmoking property, yet I was hit by a cloud of smoke when I opened the door to my room. The door also had something spilled all over it and there was toilet paper lying throughout the hallway. I immediately requested a different room. The staff was nice and granted my request. However, the second I was given had a broken window that did not close while it was 20 degrees outside. I cranked the heat and tried to bare with it. However, I ended up checking out 2 hours later and going somewhere else. I will NEVER. Book this place again.

Leisure Friends

2/10

Poor

21 Mar 2025

Alicia-Ree

Horrible

The room was dirty hair on the bathroom sink food crumbs in thw bed like they didnt change the sheets i was too mad and it was too late in the night i was tired and I will never stay there again

10/10

Exceptional

20 Mar 2025

ANTIONETTE

I had a great experience! Two staff members made me feel so safe and welcomed! Rooms and property were clean and comfortable. Arev Taylor & Paten Turner are Stella & professional with great customer care!! Thanks!!

Leisure Self

2/10

Poor

15 Mar 2025

Sadie

Had to clean before going in- eyelash on the counter and we had already moved rooms once before. This place was not sanitary.

Business_and_leisure

4/10

Poor

09 Mar 2025

Kelli

Out dated...rooms have a funky scent, not dusted...you get what you pay for...cheaply maintained

Friends_and_family Friends

2/10

Poor

09 Mar 2025

Kim

Old dried Blood on my sheets

Leisure Family

10/10

Exceptional

07 Mar 2025

Anthony

Was great

2/10

Poor

22 Feb 2025

Juaria

I’m aware that my resources were less than stellar. But I did expect a basic modicum of cleanliness. At $102 I should not have had to suffer the hell I experienced. Extended Stay America is a fairly reputable hotel chain. I had the option of 3 rooms which were all unsatisfactory. They all contained vermin droppings, which was indicative of a pest problem. They were not swept properly, and the surfaces were unclean. I retrieved a broom and dustpan from the front office and showed the desk agent pictures of the droppings I’d found. He assured me there were no mice on the premises. I knew better, but my circumstances at the time afforded me no other options. At best I was able to get about two hours of sleep. I heard continuous scratching sounds and something was more than likely living in the bed. Needless to say, my anxiety was through the roof. So by the time I finally acquired the ability to fall asleep, I surpassed the 11 a.m. check out time. I take full responsibility for my tardiness. Although the accommodations were unacceptable, Extended Stay is operating a business. I’m boiling mad at the agent who approached my room. She spoke to me in a manner of which I have never experienced. The tone of her voice. How she rolled her neck as she slowly drew out her words as if I was of limited intelligence. She spoke to me like I was pure garbage and informed that Dearborn Police would be there to escort me out at 12pm. NO ONE SHOULD EVER RENT A ROOM AT THIS ESTABLISHMENT ETERNALLY

Self

8/10

Excellent

20 Feb 2025

Tamara

The Staff really helpful and nice

Leisure Self

8/10

Excellent

16 Feb 2025

DeArron

Had issues with the room door, the elevator was very dated. Elevator was noisy and shaky. The staff was very friendly and helpful. The cleanliness of the room could been better, the refrigerator had stain on the exterior. The walls were two different colors, and counters had damage.
Overall probably would NOT go back. And wouldn't recommend until they invest in renovation

Leisure Partner

2/10

Poor

16 Feb 2025

Yolanda

Horrible

When I got to my room there was a nest of ants on the counter, I had a kind size room. Went to the desk to let them know , they told me that was all they had, but then they found a queen size and charged me the same price as the king, being that it was Valentines weekend everything was booked up or I would have left. The manager said she could give me 10 dollars back but it was really nothing she could do because I booked through a third party. Yeah like I believe that you can take my money though. I will never ever in life stay here again, the new room they assigned smelled like smoke, sheets was not very cleanly, It was not a great stay

Partner

6/10

Pleasant

01 Feb 2025

BettyBeth

Good enough

Good value but aging, 'tired' property. Clean. Staff was helpful and super friendly.

Friends_and_family Family

2/10

Poor

20 Jan 2025

Mahmoud

Worst experience ever

10/10

Exceptional

17 Jan 2025

Dasean

Great experience!

Friends_and_family Family

4/10

Poor

10 Jan 2025

elizabeth

Loud Music next door at 2:00am and had to call down to the lobby to ask them to get the noise to stop.

6/10

Pleasant

06 Jan 2025

Mayuri

If you think it's bed and breakfast then it's not. It's just bed and coffee with few snacks that's grab and go!

Business_and_leisure Self

10/10

Exceptional

31 Dec 2024

John

Wouldnt hesitate to stay again, very clean and very quiet during my week stay for work. Not nearly as busy of an area compared to say Michigan Ave where i have stayed before in Dearborn

Business

6/10

Pleasant

29 Dec 2024

Tennile

The facility needs an upgrade. The staff was super friendly

Leisure Partner

8/10

Excellent

25 Dec 2024

Betty

Staff very friendly rooms clean no bugs, nice atmosphere