Woodspring Suites Dearborn Detroit

6/10

Pleasant

29 Apr 2026

Michael

Hotel was out of garbage bags, had no pots or pans available to use in the room with a stove top

Friends_and_family Friends

2/10

Poor

26 Apr 2026

Tareq

The worst attitude from the stuff

Family

10/10

Exceptional

19 Apr 2026

Keyan

Firstly, Great location! Staff was great! The Gentleman who checked me in was great! Very personable. My room was very clean, looks to be renovated! Everything worked as it should. I would definitely stay again! Fair pricing!

Family_with_children

10/10

Exceptional

19 Apr 2026

David

Room was clean they have a lot of construction workers that extend stay gets crowded

Partner

6/10

Pleasant

19 Apr 2026

Marvell

The air conditioner was broke in my first room. The room was so hot. And the elevator smelled bad due to the carpet I think.

Family

2/10

Poor

19 Apr 2026

Muhammed

Very dirty, bedsheets/comforters were stained. We called the 500 number and the night agent was very friendly and nice. We liked him a lot. But on Friday checking in we wanted towels but she didn’t have any they were in the dryer and we asked them to bring it up to the room. They didn’t. We couldn’t shower Friday. Friday we checked in we didn’t even have a comforter on the bed. For the price we paid it wasn’t worth it besides the location being a good place.

Partner

2/10

Poor

18 Apr 2026

Debby

Avoid this hotel at all costs. We booked a 4-day stay for a family Easter trip and it was a disaster from the start.
Highlights of the nightmare:
No Room at Check-in: Despite a confirmed booking for two queen beds, we were told no rooms were available. We were forced into a filthy, single-bed room where my daughter had to sleep on a small, uncomfortable decorative couch.
Unsanitary Conditions: The floors were sticky from spills and the room wasn’t even stocked with basic toiletries like toilet paper.
The Runaround: We spent two days being told "just a few more hours" for our actual room. This lack of organization made us late for family holiday plans multiple times. We didn't get the correct room until our final night.
Management Dishonesty: The Manager, Chelsey, explicitly promised a two-night refund for the massive inconvenience. However, when I followed up, she pretended the conversation never happened and repeatedly hung up on me.
Verdict: Extremely unprofessional staff (except for Mike) and dishonest management. The hotel is poorly cleaned and they do not honor their commitments. Save your money and stay elsewhere.

Family

6/10

Pleasant

11 Apr 2026

Katie

Thin walls, flat pillows, and sub par kitchenette.

Partner

8/10

Excellent

11 Apr 2026

Eric

This place is nice, I've been here for 3 week. It's not totally budget friendly but it clean, quiet and the staff are super professional. The signs says $420 and up, its more like $495 $500 and up a week. The amenities are on site, a few restaurants in the area as well. Nice place to stay, but if your looking for a more budget friendly, this is not the place for you. If your looking for a nice, quiet with convenience, it a nice place.

Family

10/10

Exceptional

08 Apr 2026

Earl

Staff amazing clean updated rooms

4/10

Poor

06 Apr 2026

Abdelhak

Room was dirty.

Family_with_children

2/10

Poor

29 Mar 2026

Wynell

No staff after 4:00 pm or at all on Sunday. We had no toilet paper and didn’t receive any. You have to do everything through a kiosk. No comforter or quilt, just two sheets.

Partner

6/10

Pleasant

28 Mar 2026

Gussie

not good or bad, but would you stay there?

Self

8/10

Excellent

25 Mar 2026

Roberto

WiFi was great

2/10

Poor

24 Mar 2026

Arturo

Muy mala experiencia no hay empleados todo es a través de una computadora

10/10

Exceptional

22 Mar 2026

Jerome

It was ok

Partner

2/10

Poor

20 Mar 2026

Emily

There is no staff. You check in at a kiosk, virtually. It took 45 mins to check in because the kiosk camera would not scan my card and then the interior doors were malfunctioning. The woman on the virtual screen made me 4 different key cards even though I explained the issue was not the card, but the door itself. No staff on site so I had to wait until a Door Dasher came to the hotel with a delivery. Thankfully I was able to access the interior hall and ultimately my room that way. The room directly across from mine had yellow caution tape across it and a busted out lock/handle covered with wood. My bedsheets were stained in several places and had a hole. No staff, so could not get a new set. 1 towel. No coffee pot. No bath mat. All of the outlets were non functional except the one for the tv so I had to dry/curl hair using tv reflection as a mirror. The whole place smelled like pot. Just a terrible experience start to finish.

Self

6/10

Pleasant

20 Mar 2026

Aaron

The bed didn’t have sheets or pillows and there wasn’t a shower curtain. The front desk person. Sorry can’t remember his name. Was very friendly and helpful. He got the items for me very quickly.

Self

10/10

Exceptional

17 Mar 2026

Dysheeka

Great experience

Partner

10/10

Exceptional

17 Mar 2026

Adrienne

It lagged for a min
Ac was amazing

Self

10/10

Exceptional

14 Mar 2026

Adrienne

Other than no ice machine. Building was clean, staff respectful. You have to be quick on getting in second door before it locks back otherwise it’s a back and forth thing..

Self

10/10

Exceptional

14 Mar 2026

Ibrahim

Nice

6/10

Pleasant

13 Mar 2026

Kolina

I got in late around 12:30am so I wasn't able to check out the gym or anything. I was very shocked that they didn't have any staff on duty at night. They had a kiosk machine that you pressed a button to connect to someone. Most likely overseas. I understand they're trying to save money but this is taking away from American jobs!!! Room was clean & nice. The bed and pillows were AWFUL! The bed was so stiff. Pillows were so flat, they only give you two pillows. I woke up and my back was killing me. I couldn't wait to get home and put some heat on my back and take a Tylenol. I don't recommend this hotel at all.

Partner

10/10

Exceptional

11 Mar 2026

Starshima

I wish gym had a scale. Wifi was good

Family_with_children

10/10

Exceptional

10 Mar 2026

Mary ann

Only one towel for two
People.

4/10

Poor

09 Mar 2026

Tobias

The best I could say is that the room was new. And clean. This property is ran down. Feels unsafe and the

10/10

Exceptional

08 Mar 2026

Thereasa

The crowd was less than ideal but the hotel was beautiful!

Family_with_children

10/10

Exceptional

08 Mar 2026

Joyce

Yes everything was great

8/10

Excellent

08 Mar 2026

Friday

Internet was good

6/10

Pleasant

06 Mar 2026

Elizabeth

No hair dryer or iron table for a suite.

Business

10/10

Exceptional

03 Mar 2026

Destiny

They will work to accommodate you if they mess something up or make a mistake I got three free room

6/10

Pleasant

02 Mar 2026

Lori

The room was fine. However, there were only 2 towels. No hand towels or washcloths. It was very hard to understand the person when we were checking in and also out.

8/10

Excellent

28 Feb 2026

George

There was no staff there physically except during the 9 or 10a to 5 pm. If there were any problems then we’re stuck until help comes.

10/10

Exceptional

25 Feb 2026

LaToya

Yes

10/10

Exceptional

25 Feb 2026

LaToya

Yes

10/10

Exceptional

25 Feb 2026

LaToya

Yes

10/10

Exceptional

24 Feb 2026

Ericka

The lady that work front was amazing

4/10

Poor

20 Feb 2026

jennifer

Room was spacious but no night table. Had kitchenette but no pots plates, utensils etc
Walls are super thin. Can hear your neighbours talking and other noises through out the night. Do not bring your kids to this hotel.
Smells like weed everywhere.
When we arrived we had to check in using the kiosk which was very impersonal.
We didn’t have any towels in our room. Virtual assistant says to wait till morning, which was unreasonable as we have to check out the next day at 11 then we also found out that there are no overnight staff, front desk closes around 8 PM and reopen next day around 10 or 11 AM.
There was no tissue boxes.
Bathroom floor was dirty, had crumbs, hair on the floor. And hair in the bed. Sheet had some stains.
I would not recommend this one. Sorry.

Partner

8/10

Excellent

19 Feb 2026

wendell

y

2/10

Poor

17 Feb 2026

Charlotte

It was filthy. After hours check in was via kiosk with no interaction with a human on site.

2/10

Poor

11 Feb 2026

Amin

First I get a dairy room # 215 then I move to 110 no internet no attendance
The worst stay ever

Business

4/10

Poor

09 Feb 2026

manar

Not clean

8/10

Excellent

05 Feb 2026

Andrea

A lot of police activity for some reason but other than that and a broken lamp, everything was good. I will stay here again.

Leisure Self

10/10

Exceptional

05 Feb 2026

Deven

Yes

10/10

Exceptional

31 Jan 2026

Latoya

Everything perfect

10/10

Exceptional

31 Jan 2026

Latoya

Everything perfect

10/10

Exceptional

31 Jan 2026

Latoya

Everything

10/10

Exceptional

31 Jan 2026

LaToya

Everything perfect

10/10

Exceptional

31 Jan 2026

LaToya

Everything perfect

10/10

Exceptional

31 Jan 2026

LaToya

Everything perfect

10/10

Exceptional

31 Jan 2026

Latoya

Everything

10/10

Exceptional

28 Jan 2026

Taleis

Everything was great the staff members was amazing and outstanding.

8/10

Excellent

27 Jan 2026

Ronita

Nice size rooms but it needs security or the front desk to stay later than 5 pm

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Christopher

Clean room

Self

8/10

Excellent

23 Jan 2026

Patrick

Room was great, a mini studio

10/10

Exceptional

23 Jan 2026

Latoya

Everything

2/10

Poor

18 Jan 2026

LATRICE

Very, very unprofessional when I got there, the digital staff was more courteous than the actual staff. I walked in. No one came to the front counter at 3 PM after waiting a whole hour for someone was understandable but then I went to the and someone came immediately. I got my it was very disgusting room. I paid for it was supposed to have a sofa. This one did not then the lady came of being a liar and put us out the room with the police in front of my two children and I have a whole medical condition with my eyes. We only can see half in one eye

8/10

Excellent

17 Jan 2026

Latrice

Everything was easy, clean and fast. The only thing I did not like was there was no dishes at all, but a kitchenette.

Business_and_leisure Family

10/10

Exceptional

16 Jan 2026

Latoya

Yes

10/10

Exceptional

16 Jan 2026

Latoya

Yes

10/10

Exceptional

12 Jan 2026

Andrea

Had trouble with the smell and the TV in the first room so she moved me to a new room with no issues. I always stay in this hotel when I'm in the area! Highly recommended

2/10

Poor

11 Jan 2026

Tamara

This has been the worst stay I’ve had since traveling for my work (last 6 years). There are no live humans working on site. I had to check in with a kiosk. Each night, I got in late due to work and each night, my key card stopped working. I had to get a new card….using the kiosk. So I was trapped in the “hotel” vestibule, each night….a single female in an unknown neighborhood with men looming in the parking lot. There are no amenities in the room (no hair dryer, to, hangers, not enough towels, etc.). The tv menu pages do not work. They were all linked to the “transportation page.” My “free” wifi did not work my 2nd night and I didn’t meet a work deadline because I could not connect. My room was never cleaned while I was there and I wonder if it was before. The filter in the bathroom is fuzzy, my bedspread had stains and there was a bag from a previous client under my bed. The hopping spider I had to kill was the highlight.

10/10

Exceptional

11 Jan 2026

Ali

Clean nice stuff

4/10

Poor

02 Jan 2026

Shenequa

Poor customer service!

Business Family_with_children

6/10

Pleasant

01 Jan 2026

Sara

The front desk closes at 5pm and we were there before that. And then you have to use a kiosk in the lobby to complete check in. Tje room itself is nice, with exception of the heat. The heat was at 59 degrees and took forever to get warm. We were instructed to turn heat fan on low, and wait 15-20 min for it to get warm as well as there was a supposed motion sensor. It took over an hour to move from 59 to 64 Ridiculous. It’s 16 degrees outside.

Partner

10/10

Exceptional

26 Dec 2025

Shanice

Friendly staff

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Lynzie

Room was nice and clean.

Leisure Self

2/10

Poor

15 Dec 2025

Brandan Jerry

This place is unsafe I was harassed while staying here. The bugs was out of control. There was roaches in the room, nets and bedbugs. It was a bug galore reminded me of Joey’s apartment the movie. Please stay far away from this hotel.

Business Family

4/10

Poor

05 Dec 2025

Noah

Had to get switched rooms. No towels. No representatives at the counter, never experienced that before. Ok location but overall, not the best experience.

Self

6/10

Pleasant

04 Dec 2025

Kelly

Ok

4/10

Poor

30 Nov 2025

Lillian

Only had 1 small floor towel and 2 face towels, no big towels. I’m 5’3 so I don’t need a large towel but it wasn’t even big enough for me. They should’ve had a few big towels-bare minimum. Tried to call at 6-7pm once we realized before we went out-to shower before. No help, kept getting told they were coming in 10-20min but waited over an hour before they told us no one was there to even bring us towels. Had support call my personal cell and accuse us of calling her a nasty name-100% didn’t, barely could hear her anyways. Got a refund but man-what’s the point of a hotel if I can’t shower before I go out downtown Detroit.

2/10

Poor

22 Oct 2025

Joy

Worst experience. Had to check in with a Kiosk, no one available in front lobby for almost the entire 4 day stay. TV had no remote thus didn't function. Had a kitchen, but no kitchen items, no towels in room, burn hole in the sheet, broken back door so you couldn’t enter. Our key card didn’t work on second and fourth days, we had to use the kiosk to get new key cards printed twice. Sticky room floor. Flashing light on the smoke alarm flashed constantly. Hallways, lobby, and elevator, all reeked of weed. No hangers. Only 1 small soap and tiny shampoo in bathroom. No hairdryer. No coffee pot in room.
Loud, noisy especially weekend nights
No Services!

2/10

Poor

19 Oct 2025

Tommy

This hotel, although the rooms look new attracts, what seems to be a poverty level guest. Guest are strung out, load l, obnoxious at all hours of the nights. There is no one at the front desk ever, the public areas are filthy. The check in process although is cool is lengthy and inefficient as those on the other end are carrying on conversations with colleagues instead of focusing on checking guest in.

Business

2/10

Poor

14 Oct 2025

Carlos

Is very bad service towels and pillows to dirty shower with hair very bad they don have service 24 hours if you need something is no service

Business_and_leisure Friends

10/10

Exceptional

12 Oct 2025

Tanisha

Everything was great

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Nikolay

Very nice lady at the reception check me in at the right time.

10/10

Exceptional

06 Oct 2025

James

Very safe

Business Partner

2/10

Poor

02 Oct 2025

Lama

👎

Walked into a double bed room (TWO BEDS & UP TO 4 PPL) a found 2 and a half pillows. Literally, 2 regular pillows and a small square (couch) pillow inside of a regular sized pillow case. There were black stains on the walls and grease stains (also on the walls) near the stove. Got there late so we went straight to sleep. Woke up to make breakfast and out came the cockroaches! Threw EVERYTHING away and left! Worst part (sort of), there was no one to make a complaint to, NO ONE EVEN WORKS THERE!

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Joe

No staff as you checked in thru a kiosk. There was someone there in morning but watched that night as someone ms key wasn’t working and they couldn’t get into their room. The parking lot is dusgusting and trash bins overflowing. Room was average at best

Business

2/10

Poor

28 Sep 2025

Mansoor

When walking on the floor wood flooring paint stick on bottom of the feet

10/10

Exceptional

28 Sep 2025

Madelyn

Check in was easy, room was clean, and place was fairly quiet. Possibly the cleanest bathroom I’ve ever seen in a hotel. No supplies in the kitchen, but we only stayed one night so that wasn’t a problem.

Friends_and_family Family

4/10

Poor

16 Sep 2025

Auntwan

This room came with a bed, tv, and kitchenette that we didn’t need. It didn’t come with an iron or ironing board. No toiletries besides a tiny shampoo and conditioner. The bedding was a thin sheet and a thin printed top sheet. They were so thin that you could see through them. We had two small square pillows. Not even full size pillows. The AC unit kept cutting off and on all night. The construction crew guests next door were loud all night inside the room and outside our window. They were outside drinking beer all night playing music and talking loud. The trash can outside of hotel on side was overflowing with their empty beer boxes and other trash. They made a make shift picnic area out in the tree area by parking lot with 5 gallon plastic buckets as chairs and a construction wire roll thing as a table. The actual office was rarely open. The smell of marijana reeked through the hallways and up under our door.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Mel

Each room could use some kind of folding tray table. But my only real issue is the complete lack of recycling options. I tossed more recyclable stuff in the trash during my 10 day stay than I have in the last 20 years probably. I mean who doesn't recycle???

Leisure

10/10

Exceptional

11 Sep 2025

Farid

Comfortable accommodation, friendly staff, quiet place and excellent location

10/10

Exceptional

24 Aug 2025

Peter

Peaceful

Leisure Partner

8/10

Excellent

20 Aug 2025

Mohamed

I like the safe and quiet area. The cleaniless was pretty good.

Leisure Family_with_children

6/10

Pleasant

17 Aug 2025

DeAnna

It was a nice hotel and I know it recently new but the walls are extremely thin you can hear a person sneeze and they need more toiletries in the bathroom it was only a bar of soap and one towel and the vendor machines for the pops was not cold

Leisure Self

8/10

Excellent

12 Aug 2025

LaShandra

Check in

There were no food options since a lot of the hotels did away with breakfast. The bed was comfortable and the room was clean. The only thing I didn’t like was that I had reserved the room weeks prior and I got there a little earlier than check in but it wasn’t ready and I specifically asked about being able to check in early.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Fadwa

It was very nice and quite..

Staff are very helpful and very nice

6/10

Pleasant

09 Aug 2025

Shalana

Nothing exciting. Small bed. No comforter. Just a clean place to stay if you don’t plan on being in the room that often.

Leisure Partner

4/10

Poor

20 Jul 2025

Suzie

Didnt feel comfortable

4/10

Poor

15 Jul 2025

Sebastian

The room was not cleaned. It was quite clear. We found the hair of a previous guest on the nightstand and bathtub, and in general it was easy to tell it had not been cleaned. The elevator and other areas of the facilities were quite dirty. Overall, the conditions were poor and we will never return.

6/10

Pleasant

14 Jul 2025

Alice

I was in thw 4th and thd place was alright. The floors wefe very dirty and disgusting i do suggested to clean the floor and it needed more balkets in each bed.

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Mitchell

Could have used some better pillows, staff were phenomenal though

Business

4/10

Poor

07 Jul 2025

Thomas

Front desk is only staffed 9am to 5pm. The kiosk and front phone system to try and get help doesn't always work. The girl working the front on call can be very nice one minute and extremely rude at other times. Needed to go to the front twice because the room key cards didn't work and she acted like she was really being put out when asked for help. Would not recommend!

Friends_and_family Friends

2/10

Poor

29 Jun 2025

Hicham

I had a very disappointing experience at this hotel. There was no elevator, which made it extremely difficult to carry luggage, especially for families or anyone with mobility issues. The room was missing basic toiletries — no shampoo or conditioner provided, which is unacceptable for any hotel. On top of that, the hallways had a terrible smell that made walking through them unpleasant. I would not recommend this hotel and will not be staying here again.

2/10

Poor

29 Jun 2025

Maha

This hotel is absolutely disgusting , there was hair all over the bathroom, it was not clean at all. There is no staff working there at all , you have to do self check in at a kiosk and it takes forever to get ahold of someone to even do that, my key didn't work and there were several other people with keys that didn't work. Would not recommend at all , I rather sleep in my car!

Leisure Family

10/10

Exceptional

25 Jun 2025

Nasser

All good

10/10

Exceptional

25 Jun 2025

Lynn

Loved it!

In was in a perfect location. I was 5 minutes away from everything I was trying to get to. It had a laundry in hotel and a small workout area.

10/10

Exceptional

23 Jun 2025

Vickie Dierre

This hotel was very spacious and clean, the workers were kind and helpful. What I didn't like was there key entry system. The keys will deactivate alot and you wy have to get new keys

Leisure Friends