Name: Doubletree Hotel Detroit Dearborn
Address: 5801 Southfield Expressway, Detroit, 48228, US

2/10

Poor

14 Jul 2026

Omar

The room was filthy. Bedroom mattress was uncomfortable, the side couch that transforms to bed was beyond disgusting. The hotel room is so old. Soaps and body gel was empty. Zero maintenance for the room. I don’t recommend.

Family_with_children

10/10

Exceptional

13 Jul 2026

Camron

Good

Business

2/10

Poor

11 Jul 2026

Sue

The room wasn't clean. T h e air conditioner was emitting a sound so loud it kept you awake all night.
The paint surrounding the pool was chipping off the edges surrounding the entire area.
The hot tub concrete looked bumpy and dirty.
The ice vending machine had leaked water all over the floor.
I will no longer trust a Doubletree Hilton again.
Looks like it hasn't been remodeled in over 15 years.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2026

KIMBERLEE

The hotel was well kept and clean. Staff was very polite. Will stay there again

10/10

Exceptional

09 Jul 2026

jessica

Wish the pool was outside

2/10

Poor

09 Jul 2026

David

Got in the room after an 8hr drive and there was standing water in the tub and the WiFi to the tv was out of service. Told front desk about it and they changed my room. The next morning after sleeping with the air on overnight there was a huge puddle near the a/c unit. Also when I checked in they didn’t have the warm cookies double tree is known for and still didn’t have them the following day

Partner

6/10

Pleasant

07 Jul 2026

Kari

The staff were great and the fountain in the lobby is beautiful. The overall building was poorly maintained and the room was not well cleaned.

Family

10/10

Exceptional

06 Jul 2026

John

Great

Self

6/10

Pleasant

05 Jul 2026

Tyree

Everything in Detroit is run down the area around this place is hectic there’s a lot of street lights that don’t work the property on the inside it has better pictures then what you will actually see to get any hotel descent in the entire city it has to be 4 stars this one the room we stayed in had water leaking into the room from the shower so there was mold build up on the corner of the floor Make sure to record any and every little wrong thing so they won’t hold your deposit but over all the inside was not super ghetto or trash we stayed the weekend of a concert soo it had its moments the floors inside the room were dirty and the INTERNET SAY ITS WORKS BUT IT WILL Not and the front desk is not an IT department so they can’t fix anything pool was also really Foggy and dirty don’t swim but Yk over it’s a 6.5/10 and this is sopose to be 4 stars, imagine if you stayed at anything lower then

Partner

2/10

Poor

05 Jul 2026

Monica

Please don’t stay at that raggedy dirty hotel in Dearborn Michigan I have pictures of how dirty the room was old not up to date pillows were old and flat mattress were old save your money

Friends_and_family Family

4/10

Poor

04 Jul 2026

Antoinett

The staff were wonderful. The lobby is nice. The room was horrible. Especially the bathroom. It just looked as if it had not been cleaned properly in a long time. The mildew smell that greeted you at the room door was horrible. Definitely need to inspect and retrain cleaning staff.

Family

6/10

Pleasant

03 Jul 2026

Marcia

It took forever for hotel clerk to come to the front desk. I rang the bell several times with no response.

Friends

6/10

Pleasant

27 Jun 2026

Larry

The check in staff and front counter were very helpful and professional. The room lacked cleanliness though.

Self

8/10

Excellent

20 Jun 2026

Joseph

The front desk staff is very experienced. The location is still great as being close enough to the airport, downtown Detroit, Dearborn, and actual neighborhoods. Only had one issue with reclaiming a left item.

Partner

8/10

Excellent

18 Jun 2026

Carmela

We had a very pleasant stay at the DoubleTree by Hilton Dearborn. The hotel was clean, comfortable, and conveniently located for exploring the Detroit area. The staff were friendly and welcoming, and the warm chocolate chip cookie at check-in was a nice touch.

Friends_and_family Family

2/10

Poor

18 Jun 2026

Ina

This is Motel, not a hotel.

Family_with_children

4/10

Poor

17 Jun 2026

Jamal

Staff were not friendly, my reservation was included breakfast, they did nit honored that. We stayed 4 nights, they did not clean the room untill we call for toilet paper and clean towels.

Family_with_children

8/10

Excellent

15 Jun 2026

Crystal

The location was convenient

Family_with_children

10/10

Exceptional

12 Jun 2026

Adam

Night staff management was amazing an d so hospitable it made our stay amazing!

Partner

2/10

Poor

08 Jun 2026

Cisco

I was in town for a wedding and there was several people that attended the wedding including the bride and groom that had room issues that weren't addressed. Our room was not properly cleaned and there was no sense of urgency. It's just straighten out any issues that we had. I am never staying at a DoubleTree ever again in life.

Partner

2/10

Poor

01 Jun 2026

Yasmine

I had a terrible experience at the double tree hilton-dearborn hotel. I arrived early on May 28th, 2026 around 12:00 p.m., I did an early check in and got charged a $25 fee which was fine. I got a room and went to see it. As I was walking, the property was dirty, the pool was filthy with so much film, and bacteria in it. As soon as I entered the room, it had towels on the floor, the bed not made , wasn't cleaned or touched after the person who was staying there before me. Mind you I was traveling with my husband and 5 yrs old. We got mad, went down and said the room is dirty, they waived the early checkin fee and assigned us to another room, checked out the second room, and found it filthier than the room before. We had a nonrefundable booking thru expedia, but I contacted expedia, and hotel manager to refund my money, we ended up leaving and booked another hotel. This is supposed to be a four star hotel ?! I can't give it any star rating honestly. Don't waste your time here !

Family_with_children

10/10

Exceptional

31 May 2026

Misty

Moving forward whenever I visit Detroit I will be staying here. Sade, Sky, and the manager (did not get her name) took such good care of me during my 6 day stay. From the smiles, jokes, shuttle to Walmart for groceries, I never wanted for anything.

My room was clean and comfortable.

Self

6/10

Pleasant

30 May 2026

helaine

way out of downtown Pittsburgh

Partner

2/10

Poor

26 May 2026

Trent

Zero security. People and kids can literally enter any door at any time without key verification. Pool literally had scum on top of the water. Found feces in our bed. Moved rooms only to find out the new room was occupied by other people. Didn’t comp the room which is insane. Only way to get breakfast is if you pay 30 dollars. Place is trash. Stay away at all cost

Friends_and_family Family

10/10

Exceptional

26 May 2026

Sarah

Super clean room, also very quiet despite being eight next to a busy highway. Beautiful lobby. Food at the bar was delicious. Comfy bed.

Family_with_children

10/10

Exceptional

25 May 2026

Imani

Good vibes

10/10

Exceptional

18 May 2026

Mohammed

It is really clean and nice

Family_with_children

10/10

Exceptional

18 May 2026

Marian

Clean, staff very nice. Needs airport shuttle.

Self

8/10

Excellent

18 May 2026

Craig

The property provided a good stay. The breakfast wasn’t great in the hotel and the Starbucks sign was just a sign not actually available.

Partner

10/10

Exceptional

15 May 2026

Sarah

There are some issues with some of the curb-cuts for wheelchair accessiblilty at the various entrances, but aside from that, this is an excellent hotel. We will be back this coming weekend for our third stay at this hotel - the staff is awesome!

Partner

6/10

Pleasant

11 May 2026

Penny

I dud not even know we got a breakfast.

Family

2/10

Poor

11 May 2026

FABIOLA

Bumpy Check-in & bad check out

Family_with_children

8/10

Excellent

10 May 2026

Marlita

Staff was great room was clean and appropriate for our stay.

Friends_and_family Family

8/10

Excellent

04 May 2026

Benjamin

Clean room, comfortable stay. Hotel restaurant was not good and $25 for a below average breakfast

Self

10/10

Exceptional

04 May 2026

Nick

First time staying here and it was the most seamless thing I've experienced at a hotel! Staff was a amazing, the room was super clean and comfortable, the staff even tried to work with us on a specific room, it was just overall a really good weekend. Only downside would have been, the pool.... We wanted to go but it was so crowded and once they shut it down, we didn't want to go in it at all. The water had a permanent film on it and it was an immediate no. Aside from that, excellent stay if you're not too concerned about the pool! The property was beautiful though and right where you need it to be to get anywhere you want to be!

Partner

8/10

Excellent

03 May 2026

Sarah

The hotel staff were excellent, the room was clean and comfortable, the only issue was the accessibility. My husband is in a wheelchair and the handicapped parking spots were not really near curb cutouts to make it easy to get a wheelchair on the sidewalks/entries into the property. So wheelchair accessibilty is a 2 out of 5 stars. Also, our shower did not work. We were not there long enough for this to be a huge issue, but the shower did not work.

Partner

2/10

Poor

21 Apr 2026

Nicole

The room was disgusting, bathroom not cleaned for multiple visits, mold in shower, red mildew in shower caulking, shower didn’t drain properly, ceiling leaking in hallway by door 4 black mold present on ceiling tiles, sprinkler head in room pouring water out all night on my very last night. Housekeeping never bothered to come and clean my shower. There was so much wrong with this room and hotel it’s not even funny. The last night after several visits to the front desk begging for something to be done the GM, Markkell Spencer literally came barging into my room at almost 1am. He said he didn’t know anyone was in there. Literally used his key and tried to bust in my room in the middle of the night. After standing in the hallway at 1am explaining all the reasons this was the hotel from hell I was promised a refund. He later went back on this saying he felt like a partial refund was enough and he didn’t know I was staying for multiple nights when he initially promised me a refund. He is unresponsive and doesn’t follow through. Markkell has absolutely no idea what’s going on in his hotel. Furthermore, hotels.com has no record of a partial refund either. He is incompetent and I am in immediate need of a REFUND!!!! I have pictures, videos and emails to support this, I just need someone with some sense to get in touch with me! Absolutely do not book here, the lobby is beautiful but a complete and total CATFISH!

Friends_and_family Family

4/10

Poor

17 Apr 2026

Tonia

The room didn't have towels, it looked as if someone was cleaning, then had to leave from cleaning. The entrance hallway door #2 water was leaking from the ceiling. My 2 day stay I had to go buy my own towels. The price was to high for what I got. Over $400.00 😔

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Aja

Great hotel! Clean and safe area.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Razvan

Nice

8/10

Excellent

13 Apr 2026

Tamar

I had to go to Walmart and purchase bleach spray to clean my bathroom ...the edges of the floor was dirty ..The carpet that is .. They needed better house keepers that will take the cleaning business serious

Self

4/10

Poor

13 Apr 2026

Andrea

Room needed to be cleaned more. Our room was very dusty and had a cheeze-it on the top of the backboard. I only found that while wiping a cobweb from the ceiling. The bedding was not clean but was made right with urgency and friendly staff.

Family_with_children

8/10

Excellent

12 Apr 2026

joseph

Stay was pretty decent. Staff was very nice

4/10

Poor

11 Apr 2026

Patricia

Room was dirty and smelly, blood stains on the sofa, dirty wipes in the bed. Old clothes under the bed. Would not stay again.

10/10

Exceptional

09 Apr 2026

terrie

Need to clean rooms better and definitely need to clean other entrances more

2/10

Poor

06 Apr 2026

Asmaa

Very dirty room, there was food all over the floor from previous guests (pizza crust, gummy bears, mike & ikes), a stained mattress, stained pillows, stained comforter. Disgusting conditions.

8/10

Excellent

04 Apr 2026

LaQuanda

Yes

Family_with_children

4/10

Poor

27 Mar 2026

Tammy

Lots of stains around the furniture. Minimal towels. Entry ways and pool area trashed

Family_with_children

2/10

Poor

25 Mar 2026

Pattie

Don’t stay here if you need a quiet room. Hotel over ran with under 25 guests, pool was packed, children in the hot tub, poor staffing after 6

8/10

Excellent

23 Mar 2026

Joshua

The room was acceptably clean, no breakfast offered with room, and the pool was overrun with a rowdy group who were grossly overstaying their numbers allowed to rooms (no fault of the hotel) causing management to close the pool. The lobby and hallways were kept nice and smelled pleasant. Overall a good stay, less the group of 50 or so rowdy guests whose children were unsupervised at the pool.

Family_with_children

8/10

Excellent

23 Mar 2026

Steven

Yes

6/10

Pleasant

22 Mar 2026

Breanna

The pool wasnt bery clean when we attempted to go about 5pm

8/10

Excellent

22 Mar 2026

Khalid

I think this hotel very good for the money. It is decent and in a good location.

Family_with_children

8/10

Excellent

20 Mar 2026

cesar

Clean rooms, helpful employees and it help to have a restaurant inside the hotel.

Business

6/10

Pleasant

18 Mar 2026

Tiffany

Very convenient for a conference, but quite dated.

6/10

Pleasant

17 Mar 2026

Chad

Place is getting run down a lot of traffic with not enough maintenance it’s doable but there are newer hotels across the street.

10/10

Exceptional

05 Mar 2026

AZAD

did not use it

10/10

Exceptional

04 Mar 2026

Shawana

Clean room…nice hotel

Partner

10/10

Exceptional

12 Feb 2026

Prashanth

Clean room and support of staff members

Business

8/10

Excellent

24 Jan 2026

Johnnie

Clean facilities and efficient staff

Business

4/10

Poor

20 Jan 2026

Bahar

I would give this hotel a 5-stars ONLY if they have a good customer service. The hotel, location, rooms were all super nice but no customer service, NO room service. I called the front desk after three nights asking for room service she promised me, they will give us one, but NON. I called to get fresh towels to our room she said we don't have enough staff you have to come and grab them. Zero customer service they need to hire more employees. The coffee pot were empty every-single morning.

Leisure Family

10/10

Exceptional

14 Jan 2026

Mousa

Great atay

Business_and_leisure Family

4/10

Poor

03 Jan 2026

maysoun

The room was ok
Service very good
Breakfast horrible, not worthy the money. I paid around $59 for nothing.
Could not even finish my plate.

Leisure Family

2/10

Poor

28 Dec 2025

Omar

Shower leaking, front desk was rude.

8/10

Excellent

23 Dec 2025

Jennifer

The cookies were the best. Warm.

6/10

Pleasant

23 Dec 2025

Keyona

Order a double room for my daughter party was only able to check in one at 3 then my other room at 5 house keeping was slow and unreliable my guest was arriving and wasn’t able to accommodate them until my room was available lady at the front desk was rude and didn’t care about my problems

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Ivan

Great stay. Breakfast is definitely worth paying the room with for. Staff super friendly!

Business Family

10/10

Exceptional

20 Dec 2025

Louella

Good stay

Business_and_leisure Family_with_children

8/10

Excellent

16 Dec 2025

Robert

Staff courteous
Good location
Plenty of parking

Leisure Family_with_children

2/10

Poor

15 Dec 2025

Frank

Bad

10/10

Exceptional

14 Dec 2025

Angela

Parking was easy, check in was quick. They do offer breakfast but i missed it lol. Very clean and the tvs are smart

Partner

6/10

Pleasant

08 Dec 2025

Erin

The pull-out mattress was pointless. Should have just slept on the floor.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Ben

Curtains were broke and could not open
Room temper

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

curtis

Yes

Leisure Partner

4/10

Poor

30 Nov 2025

Maya

Very unclean, stains and floor hasn’t been vacuumed, dirt and hair in the sink and water bottles and milk bottles were still on the floor next to the beds. Old tissues were under the bedside table. The room was as very unclean we actually left after one night.

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Connor

Room was clean and in good shape. Front desk staff was quick, helpful, and friendly. We were not told we need a voucher for the free breakfast and the attendant was a little rude about it, but took our room number and it didn’t come up again. The bar never had staff when I went.

Partner

2/10

Poor

09 Nov 2025

Cameron

Hotel was dirty and smelled gross. Bathroom and rooms were so nasty we left a night early. None of the ice machines were working. Only plus was the FD agent as he was helpful and the bar lady when we needed a hot water. Otherwise please invest in renovating your rooms and common spaces. Maybe bringing on more housekeepers during a slower ADR week and doing an extreme deep clean. It was disgusting.

Business Family

2/10

Poor

05 Nov 2025

Heejin

Understaffed and the front desk doesn’t want to help out

Business Self

8/10

Excellent

02 Nov 2025

Adrianne

Good

Business

10/10

Exceptional

02 Nov 2025

Contessa

Courteous staff and clean rooms

Business Self

6/10

Pleasant

30 Oct 2025

Teralyn

Cookies were excellent as always!
Rooms were fair…. I was disappointed at smelling marijuana all in the room the gave me, but they moved my room quickly upon request.

Banquet staff were a bit slow. Event managers were not present as promised the full length of our event and no one had keys to unlock the banquet room we needed to st up for the next day.

Did not like the community microwaves in the hallway next to the ice machine.

Hotel should offer some kind of complimentary breakfast especially for the cost of the rooms.

The hallway was full of leaves on the floor we were assigned.

The quality overall is not the same.
Beautiful Lobby area.

The male manger that checked me out was friendly, professional, accommodating and had a pleasant posture.

Business_and_leisure Friends

8/10

Excellent

27 Oct 2025

Joseph John

We discovered someone took my husband’s AirPods out of his bag while we were there. Didn’t discover until we were home. Still waiting to hear back from management five days later.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Rich

Cookies were rly good and tv with name on it was a nice touch

8/10

Excellent

26 Oct 2025

Antwaun

Staff was nice and respectful

10/10

Exceptional

25 Oct 2025

Fawaz

Very clean room and excellent parking

Leisure Self

8/10

Excellent

17 Oct 2025

Liliana

The place is beautiful. The staff was friendly, room was nice and clean, the hotel seems to be eco friendly. The only complaint I have is the breakfast they offer. Way too little for such a steep price. If I knew I’d had skip it and gone elsewhere.

Partner

2/10

Poor

14 Oct 2025

Lilia

Horrible staff horrible stay plunger by the door because toilet was broke

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Nikolas

This is our new preferred spot in Dearborn, close to the businesses we frequent! The staff's service is always consummate, and Marsha was very kind at the desk. Thank you for the comfortable accommodations! We'll be back!

Leisure Partner

10/10

Exceptional

10 Oct 2025

Yousef

I always go there

10/10

Exceptional

30 Sep 2025

Bruce

Good overall

2/10

Poor

30 Sep 2025

Maya

The room could’ve been better I was itching me thinking it’s the double tree by Hilton it’ll be worth it I guess not never again will I book also the air conditioning didn’t work I was hot lucky I brought my fan

Business Self

10/10

Exceptional

14 Sep 2025

Olivia

The greeting and warm cookie when we got there were great. The bed was very comfortable. The bathroom could use a bit of updating/some repairs

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Chris

Everything was nice i have one problem with my stay none of the ice machines work i tried every floor you hear that the machine worked you could hear the water going in but it never produced ice in none of the machines other than that a great stay

Leisure Partner

2/10

Poor

05 Sep 2025

Ali

Room was dirty and not well maintained. Air conditioner was loud. Facilities also not in the best shape.

Leisure Family_with_children

2/10

Poor

05 Sep 2025

Rabih

Very dirty!

8/10

Excellent

01 Sep 2025

R J Charles

Too far away from downtown. Spent a hundred dollars for cab there and back. Had requested from Expedia hotel closet to the Detroit Princess River Boat the number one choice was this one.

Leisure

10/10

Exceptional

29 Aug 2025

Ronald

Beautiful clean property. Would stay again

10/10

Exceptional

29 Aug 2025

Donna M

Great

Leisure Family

2/10

Poor

28 Aug 2025

Bilal

Terrible stay - dirty hotel. Did not clean despite several requests.

10/10

Exceptional

27 Aug 2025

Bethany

The lobby was impressive with a large fountain, ample seating areas, and high ceilings. We were greeted with fresh chocolate chip cookies, which our kids greatly enjoyed. It was nice to have a convenient snack area with drinks, chips, and even fresh sandwiches and salad options that we could add to our room. The complimentary Starbucks coffee was nice too. This property had a restaurant on-site, and the portions were generous. The swimming pool and hot tub were great amenities. The gym was one of the better hotel gyms I've seen. I enjoyed a nice workout both times we stayed here. The area had many restaurant options, a short drive away. The parking lot was monitored with security and we felt very safe staying here.

Leisure Family_with_children