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Hotel Chataura

Detroit - MI · United States

13181 Michigan AveView location

4.8/10Review score377 Reviews
Cleanliness4.4/104.4
Service5.8/105.8
Comfort5.0/105.0
Condition4.4/104.4
Amenities4.2/104.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Chataura

The hotel features a total of 74 accomodation units. The accomodation offers Wi-Fi internet connection in communal areas. Travellers may contact the reception desk any time during the day. Hotel Chataura has wheelchair-accessible common areas. Hotel Chataura provides parking for guests' convenience.

Hotel Chataura may charge a fee for some services.

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When you stay at Hotel Chataura in Dearborn, you'll be near the airport, within a 10-minute drive of Greenfield Village and Henry Ford Museum. This hotel is 7.6 mi (12.3 km) from Little Caesars Arena and 7.9 mi (12.8 km) from Ford Field.

Make yourself at home in one of the 74 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Ford World Headquarters 3.5 km / 2.2 mi
Fairlane Town Center 3.9 km / 2.4 mi
Greenfield Village 4.6 km / 2.8 mi
University of Michigan Dearborn 6 km / 3.7 mi
Henry Ford Community College 6.1 km / 3.8 mi
Automotive Hall of Fame 6.9 km / 4.3 mi
Ford Rouge Factory Tour 7.2 km / 4.5 mi
Ford Experience Center 7.3 km / 4.5 mi
Henry Ford Museum 7.5 km / 4.7 mi
Massage Green Spa Dearborn 8.2 km / 5.1 mi
El Club 8.3 km / 5.1 mi
Historic Fort Wayne 8.6 km / 5.4 mi
Wayne State University 8.7 km / 5.4 mi
Michigan Central 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry service
  • Lift access
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    Hotel Chataura

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hotel Chataura

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Hotel Chataura

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE CITY VIEWFAMILY ROOM • DELUXE CITY VIEWFAM.CV-DX

    Photos are not available for this room type.

    Hotel Chataura

    FAMILY ROOM DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

    Photos are not available for this room type.

    Hotel Chataura

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Hotel Chataura

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Chataura

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Chataura

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Chataura

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Hotel Chataura

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q

    Photos are not available for this room type.

    Hotel Chataura

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Chataura

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Hotel Chataura

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX

    Photos are not available for this room type.

    Hotel Chataura

    FAMILY ROOM DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Chataura

4.8
Review score
377 Reviews
Cleanliness
4.4 /10
Service
5.8 /10
Comfort
5.0 /10
Condition
4.4 /10
Amenities
4.2 /10
100 reviews shown
4/10
Poor
11 Jul 2026
Jacob
I didn't expect much for the price point, but the property and room I was given were just very dirty and most of the rooms amenities were decrepid and at or over their respective lifecycle (i.e. a/c barely worked and was also caked with dust). The room was clearly not swept at all, there was garbage and bottles under the bed and night stand, the toilet was dirty, the shower was in poor condition with missing tiles and what appeared to be potential mold in areas, and the mattress was gross (but I guess the sheets/blanket were okay?). I guess the only positive I could state about the overall condition of the room was, as far as I could tell, there weren't any bugs. The price was cheap but honestly should have been even cheaper for what it was. I've stayed in some semi-sketchy hotels before and this one is among the worst, although I'll give some credit that there are probably worse hotels out there and the staff seemed decent enough. I just needed a place to crash for the night last minute. Anyway, the general consensus based on other reviews are in fact accurate unfortunately and not people just being overly critical or harsh. Due to all these reasons, I simply cannot recommend this property for others to stay, and I'll never come back again. Saved a little bit of money opting for a cheaper stay and got what I paid for, I guess. Wish I would have just shelled out the extra cash and got a more comfortable room. Lesson learned.
Self
10/10
Exceptional
10 Jul 2026
Elliot
Good accomodation and great price
8/10
Excellent
06 Jul 2026
Ebony
Staff was great just a storm hit and knocked the power out for the entire stay
Friends_and_family Family
2/10
Poor
05 Jul 2026
Abshir
The hotel was extremely dirty and there’s no management on the property during the weekends. They only process your refunds on Monday so if you plan to stay for the weekend then you won’t be able to get your deposit after you check out if you pay cash. They keep telling you to come Monday. We didn’t have any power also due to a storm and we asked to be moved to another room that has power and they refused. Extreme lack of customer service support and skills. Very frustrating stay. Also the beds were so dirty if you lift the sheets up it looks like it’s been urinated on for years. I might have to have the board of health come check this place out. The hotel was in a state of extreme disarray, and there was no management present on the property during the weekends. Refunds were only processed on Monday, which would prevent guests from receiving their deposits after checking out if they paid cash. The hotel repeatedly requested that guests return on Monday. Additionally, a storm caused a power outage, and we requested to be relocated to a room with power. However, the hotel refused our request. The hotel’s lack of customer service and expertise was extremely frustrating. Furthermore, the beds were extremely dirty, with the sheets appearing to have been urinated on for years. I may have to involve the board of health to investigate this matter further.
Friends_and_family Friends
2/10
Poor
04 Jul 2026
Tanisha
This is the worse hotel I have ever been to the lights went out everyone was in the lobby no air it was all bad
Family
8/10
Excellent
02 Jul 2026
Theresa
So. If you love historic properties as I do you may love it. Built in 1923, inexpensive. I felt mostly safe. But not for the timid. (I think I smelled pot, a woman was screaming at her kids in the lobby.) Beautiful old window sill, radiator disguised with a covering, great old doors. AC was a window unit fortunately it worked well. Clean. Not sure I’d stay there again but glad I had the experience.
Self
10/10
Exceptional
24 Jun 2026
Shana
The staff was friendly and there is shopping nearby. The room was clean and the bed comfortable, although the room and tv were minimal. I would definitely stay here again. The 1926 Ford is epic in the lobby!
Self
4/10
Poor
21 Jun 2026
Ramesh
Parking was only appropriate
Self
4/10
Poor
06 Jun 2026
Hallie
Overall 5/10. The building is old and therefore has some old building problems so I’m not going to discredit the owners for that. This hotel is rather inexpensive which I appreciated and the staff were nice. The hotel was dirty and the room wasn’t great either. There were burn marks on the nightstand and whoever reserved the room before us had tampered with the smoke detector. The sheets were clean and bug free, which is why we chose to stay instead of going somewhere else.
Partner
2/10
Poor
03 Jun 2026
Houda
I had bad experience during my stay this hotel , after i checked in I went to the bathroom to take a shower and i the surprise it was not hot water so when i went to the front desk and I asked for switching rooms or maintenance the guy working there said he can do nothing for me with no apologies or looking to resolve my issue,plus the dirty sheets and blankets, I don’t recommend it for anyone 😔
Friends
10/10
Exceptional
18 May 2026
LaTisha
Affordable
Self
10/10
Exceptional
10 May 2026
Adam
Parking is tight and non customers were taking up spaces.
Business
6/10
Pleasant
17 Apr 2026
justin
Staff was nice, room was decently clean. We got 2 super small bottles of hair conditioner. No soap so had to go to a nearby store to get body wash. Parking felt safe and was well lit at night.
Partner
10/10
Exceptional
03 Apr 2026
Amin
Simple convenient great value
Self
2/10
Poor
22 Mar 2026
AMAL
the hotel is very bad and it is not clean at all, and smelly
Family_with_children
2/10
Poor
09 Mar 2026
Ahmed
The staff were very polite and welcoming, and I appreciated their kindness during my stay.

Unfortunately, the overall condition of the hotel was disappointing. There was a strong unpleasant smell throughout the property, and there were people smoking drugs around the hotel, which made the environment uncomfortable and the odor even worse. Saw two police officers in the hotel investigating something.

The room itself was very small, and basic amenities were lacking. There wasn’t enough shampoo or soap provided. While the staff were great, the cleanliness, smell, and surrounding environment made the stay far from ideal.
Self
2/10
Poor
02 Mar 2026
Holden
Did not stay checked out within 5 minutes room was horrible
Friends_and_family Family
6/10
Pleasant
02 Mar 2026
Miguel
It reeks of cigarette. You basically get what you pay for.
Friends
2/10
Poor
11 Jan 2026
Clifford
This hotel is nothing but an old roach infested apartment building. There were blood stains on my mattress. There were prostitutes and homeless junkies loitering in the lobby with impunity. Very Regrettable choice. You will absolutely regret booking at this trash can.
Leisure Self
2/10
Poor
30 Nov 2025
Sherri
Unsafe neighborhood, sketchy residents, grimy room, worn furniture. Staff was good and accommodating, but because of the aforementioned we didn't stay even to eat the food we brought.
Friends_and_family Family
2/10
Poor
30 Nov 2025
Sherri
We ended up not staying. We didn't feel safe in that area. We didn't feel comfortable parking our car overnight for fear of vandalism. Then the guests we saw were not the kind of people we wanted our children around. Things were dingy and worn in the lobby. Same with the room. Even with it being non refundable we didn't even want to stay long enough to eat the food we bought in the room. The staff was fine. Nice and accomodating. Our decision not to stay was mainly due to the hotel being in a bad neighborhood.
Friends_and_family Family
4/10
Poor
22 Nov 2025
Júlia
Not a pleasant place to stay, smells really bad, everything it’s very old and not clean. Do not recommend.
Business Family
8/10
Excellent
17 Nov 2025
Eric
Nice people
2/10
Poor
25 Oct 2025
Nicole
This property is very old and outdated and nothing like the photos depicted. It’s more like a small apartment building where the rooms are almost entirely occupied with people living there and the lobby is a communal hang out for the residents. The toilet in our room backed up after one flush and they sent a maintenance man/ resident to fix it and he made a mess to which when asked about it he replied it’s just water. The next day we were given another room only after calling the front desk to complain about the same issue. Even then that room ls lights wouldn’t turn on and the next room only half the lights worked but we settled for that because we had an early flight and just wanted to rest. Oh the towels were more like car shams. Horrible experience and we’d never stay again or recommend.
Leisure Friends
10/10
Exceptional
24 Oct 2025
bassel
Shops are within 3 blocks do not know if pet freindly
Leisure Self
2/10
Poor
21 Oct 2025
Patick
Room was filthy, walked in and had to turn around the hallway smelled like bo and cigarettes. People where yelling staff did refund me no issues buy stay away from this place. Very out dated the pictures are false advertisement as it might of looked like that 10 years ago
Leisure Partner
2/10
Poor
20 Oct 2025
Jackilyn
It was dirty and I left. I did not sleep in the dirty bed. I would like my money back.
Leisure Friends
10/10
Exceptional
09 Oct 2025
Betty
Clean room, staff is great
Leisure Self
2/10
Poor
04 Oct 2025
Christine
Our room was dirt. Granddaughters socks were black after 10 minutes, towels were small and dingy. Asked to be on first floor ended up on 4th and I am handicapped. No ice machine on 4th floor and pop machine broke
Friends_and_family Family
2/10
Poor
03 Oct 2025
Omamah
It’s like something out of a horror movie! It’s unfit for human habitation!
2/10
Poor
01 Oct 2025
VREJ
So old and very nasty
6/10
Pleasant
19 Sep 2025
Heather
Clean room. Polite staff
Leisure Partner
8/10
Excellent
27 Aug 2025
Heather
Staff was friendly
4/10
Poor
21 Aug 2025
Shafiyeh
Not as expected
8/10
Excellent
20 Aug 2025
Catherine
The room was nice. Halls dirty
Leisure Self
2/10
Poor
19 Aug 2025
Ghufran
this should not be a hotel. its peace of garbage. its not for human at all. beds has stain of you dont want to imagine. no water building filled of weed smell. everything is dramatically dirty. Owner/manager are responsible for this state of this place and they need to really take it off market, fix it and put it back online, other than that DONT risk yourself.
Business_and_leisure Family
2/10
Poor
17 Aug 2025
alexia
During my stay I can say the only compliment I have is for the staff. The staff was friendly and courteous. Other than that this was the worst place I've stayed. The room did not look like the pictures,

Upon check in the elevator did not work, vending machine and there was no
6/10
Pleasant
16 Aug 2025
Marisa
loud at night
Leisure Family
8/10
Excellent
10 Aug 2025
bassel
Staff was excellent
Leisure Self
8/10
Excellent
10 Aug 2025
bassel
Staff was excellent
Leisure Self
8/10
Excellent
10 Aug 2025
bassel
Staff was excellent
Leisure Self
8/10
Excellent
10 Aug 2025
bassel
Staff was excellent
Leisure Self
8/10
Excellent
10 Aug 2025
bassel
The staff was excellent
Leisure Self
2/10
Poor
03 Aug 2025
Michael
This property was terrible. Normally, I wouldn't leave a bad review, but this property deserved it. The security lock on the door was broken and the room safe didn't work. There was no toilet paper in the room, I had to go down to the front desk to get some. The toilet paper holder was broken and on the floor. The room and halls smelled. There was some effort to make the location look cosmetically better, but it was like putting lipstick on a pig. Please take this review as constructive criticism.
Leisure Self
10/10
Exceptional
02 Aug 2025
Sade

Ok

It was a place to seep so i could go tthe claressa sheilds fight. Bed was comfy. No bedbugs. Its ok botthe best kinda old but it did the job for one night. I would book again.
Partner
4/10
Poor
28 Jul 2025
Cindy
Dude knocked on my door 3 times, no clue who he was. Can hear ppl yellin down the hall, fussin at their kids. Can hear ppl walkin n room over me. Can hear their convo. Def locked the door. And sleepin fully clothed. Wish i woulda brought ear plugs.
Leisure Self
4/10
Poor
28 Jul 2025
Gloria
There was no room service. I had 1 person to come in there. And that was the person I checked in with. He didn't have anything else to say. Went upstairs to the room room was clean but there was no place to hang clothes. the window shades. When I stay down, you pull it down and it goes right back up. The remote I had to go down and get another remote because somebody else took the remote for the TV and I'm handicapped and I'm. Didn't I'm walking with a walk in handicap? That's a lot to ownthe door I'm sticking. I had to push it. To real hard to get up. I did not enjoy that state at all. Thank you, Ms Tubbs.
Leisure Family
2/10
Poor
27 Jul 2025
Terri
Run This place is filthy
Leisure Family
2/10
Poor
20 Jul 2025
Erick
Nope.
Business Family
2/10
Poor
09 Jul 2025
Bahaa
The hotel is dirty, rooms are disgusting, and bathrooms dirty and smells bad.
Leisure Family
10/10
Exceptional
05 Jul 2025
Lindsey
Nice and quiete. No problems with nothing. Staff is great.
Business_and_leisure Partner
10/10
Exceptional
29 Jun 2025
bassel
Staff is excellent
Leisure Self
10/10
Exceptional
27 Jun 2025
Lindsey
Great place to stay
Leisure Partner
10/10
Exceptional
27 Jun 2025
Lindsey
Great place to stay
2/10
Poor
25 Jun 2025
Mohammed
Not going to stay there
Leisure Family_with_children
2/10
Poor
24 Jun 2025
Mohammad
Worst
10/10
Exceptional
12 Jun 2025
Bassel
Staff was great
Leisure Self
2/10
Poor
31 May 2025
Joshua
They shut off the water when I needed to take a shower for work, the hallways smelled, the room was surprisingly alright, front desk guy was pretty helpful, the tv remote didn’t work. But other than that it was great!
2/10
Poor
17 Mar 2024
Amin
The hotel cought on fire while I was sleeping I need my money back
2/10
Poor
06 Mar 2024
Anas
Dirty
2/10
Poor
25 Feb 2024
Julie
NEVER STAY HERE !!!!!We left as soon as we found out the shower was broken . The chair in the room had mold on it . The doors had no locks on the inside. The tv was missing , the frint desk staff handed me a light bulb told me to fix it . The lobby smelled of pot . I do not recommend this property to be in business!
Leisure Family
2/10
Poor
17 Feb 2024
Saniya
Very unsatisfactory, not clean , staff was very rude
Leisure Partner
2/10
Poor
29 Jan 2024
Anastasia
This property is SUPER out dated, Not clean at all! I did not stay here after I saw the room I just could not do it! The pictures on the site looks nice but it’s the complete opposite of what you walk into! I didn’t feel safe, it’s more like a ran down apartment building than hotel! But the young man Abdul at the desk was understanding and kind!
Leisure Partner
2/10
Poor
16 Jan 2024
Lakesha
The room was very nasty and dirty, and it was a roach in the bathroom. The mattress look like it came from the alley scared to sleep in a bed not a place to take a family.
Friends_and_family Family
6/10
Pleasant
22 Dec 2023
Carla

Not too bad for the price.

Hotel staff were friendly, neighborhood was nice. Checkin area is pretty decent and there's plenty of parking but the shower had mold, saw a few roaches, and you can hear everything. I didn't expect \"perfection\" but I didn't think mold and roaches were apart of the deal. Overall, felt pretty safe. Sheets and bed was free of dirt and debris.
Friends_and_family Friends
10/10
Exceptional
17 Dec 2023
marilyn
Awesome place!!!
Leisure Partner
2/10
Poor
02 Dec 2023
Richard
The room was filthy and we had several roaches. One even fell out of our shoe in the morning. The whole hallway smelled like pot and the room was stuffy. We tried the air conditioner to help, but it said replace filter. Don't be fooled by the nice looking exterior and lobby. The rooms are nothing like the public areas.
Leisure Family
2/10
Poor
14 Nov 2023
Douglas

DONT STAY HERE!

there was no heat!the room had a bad smell and the mini fridge didnt work because the cord was cut off!it was so bad i decided to drive home sunday instead of staying another night!
Friends_and_family Friends
10/10
Exceptional
13 Nov 2023
Brandon

Weekend Trip

It was a good inexpensive hotel. They also had surprisingly good internet.
Self
2/10
Poor
12 Nov 2023
Ed
Outlets didn’t work, roaches running around the room. No hot water. Bed sheets were stained. Nonsmoking room smelled like cigarettes.
2/10
Poor
12 Nov 2023
Lyndi
It was supposed to be a smoke free facility but the 2nd floor reeked of cigarette and weed. When you are allergic and have allergy induced asthma it's not pleasant.
Leisure Partner
4/10
Poor
11 Nov 2023
Mikayla

Needs a good cleaning.

Staff was friendly, but the overall experience was kind of disappointing. It kind of looked like the pictures that were posted online, it just is dirty.The hotel has the potential to be more appealing, I think it just needs a good cleaning and an exterminator. I didn't see evidence of bugs in my room but there was so much dirt on the floors and that could be seen throughout the building. When checking for bedbugs we were happy to not find anything but between the mattress and box spring was very dirty. It's clear that they haven't vacuumed under the matress in a long time, plus there was a cigarette butt in there. The bathroom was nice but had poor lighting and the floors were sticky. We never took our shoes off. After seeing a cockroach in the hallway we decided to leave early. That being said the room was nice to have to get ready for a concert in, but not nice enough to want to sleep there. It was also a convenient location to get a Lyft to Ford Field to avoid driving in the traffic ourselves.
Partner
2/10
Poor
11 Nov 2023
Brian
The was so dirty that we checked in 10 minutes after being there.
Finding another accomadation was difficult in short notice.
I should have read some of the reviews before booking. I learned for next timr
4/10
Poor
27 Oct 2023
Martez

Smfh

Needs A lot Of Work Done In This Hotel POINT BLANK PERIOD
Friends_and_family Family
2/10
Poor
26 Oct 2023
Verified traveler

More like a dump than a hotel

It was absolutely disgusting. The tub would fill up with water from the drain. And there was dirt and other stuff in the tub. There were stains ont he pillows and blankets. I don’t even know if they clean the rooms. The toilet didn’t work.
2/10
Poor
23 Oct 2023
Hayder
So bad
8/10
Excellent
21 Oct 2023
Chris
Room was okay. Pretty small
2/10
Poor
19 Oct 2023
Grace

so so bad, such a waste of money

i didn’t even stay for 10 minutes i immediately left because the place was falling apart, the bead were stained and the place stunk of cigarettes. I wouldn’t be surprised if i got bedbugs from staying there
Friends_and_family Friends
2/10
Poor
13 Oct 2023
Ahmed
The worst in every way a hotel room can be wrong, checked in and as soon as you open the door there is an army of roaches welcoming you to the room. Dirty from the beds to the bathroom to the carpet . Every inch smells like cigarettes . I lasted 5 min in there and left the property, won’t even issue a refund or come out to talk to you . I don’t know why the city of Detroit will leave such establishment open .
Business_and_leisure Friends
2/10
Poor
08 Oct 2023
Byron

Heartbreak Hotel

This place should be condemned! Its a complete travesty. I checked in went to my room, pulled back the covers, and immediately asked for a refund. They refused and i had to contact Hotels.com to get a complete refund. The sheets contained blood stains and bed bugs. No one should ever step foot on the premises.
2/10
Poor
01 Oct 2023
Thinh
Dirty,old, no noise isolation
2/10
Poor
21 Sep 2023
Brisney
This place shouldn’t even open
Business
2/10
Poor
21 Sep 2023
Sierra

Bad experience

i was extremely disappointed when i emailed the hotel and never heard back from them. my experience to say the least ways very upsetting.
1. there were no batteries in the fire detector
2. under the bed was not cleaned. there were items left over from other visits
3. 2/3 of the outlets kept flickering
4. we saw a live cockroach in our room
5. lastly, my friend got something out of the vending machine that expired 2022.
Friends_and_family Friends
2/10
Poor
20 Sep 2023
Amber

Do not stay here

Booked 2 rooms for crews on business in the area. They checked in and went to the room which was infested with roaches and bed bugs. They went to the front desk to switch rooms but the 2nd room had the same problem. They ended up leaving and staying at another hotel and I am currently trying to get a refund. The hotel is not taken care of at all. Highly do not recommend staying.
Business
2/10
Poor
17 Sep 2023
Macheala
There was roaches all over the room, the room in general was not what was advertised, the floors were so sticky that we couldn’t put our items down, much less walk without our shoes sticking, the elevator was sketchy and honestly terrifying - how this was allowed to be used for the public is beyond me. There were no blankets, just a sheet and all the pillows were disgusting. My boyfriends shoe accidentally got pushed under the bed and when i grazed the ground with my hand, it was so unclean I (not jokingly) scrubbed and bleached my hands. There was no trash bin and no mini fridge. No microwave either but we weren’t expecting that. The main light didn’t work, and the one lamp was plugged in behind the bed, so whenever you moved on the bed, the light would flicker. Total fire hazard. The safety latch on the door was beyond broken, and there were holes in the bathroom door. The water pressure for the shower was non existent, and the room, even though the hotel is advertised as non smoking, reeked of cigarette smoke and weed. The staff wasn’t friendly, and whenever we walked in and out of the hotel, would constantly interrogate me and my mother if we were guests and needed to show our key room to prove so. Horrible horrible horrible stay. 10/10 do NOT recommend.
Leisure Family
2/10
Poor
17 Sep 2023
Olivia
Left without staying either night, sheets had stains on them floor was sticky walls covered in brown & yellow stains. Hallways had food & debris. Staff at front refused refund even for the second night said to contact Expedia. Expedia said it’s up to the property so now I’m out the money & I didn’t even stay here. Won’t be using these services again.
Leisure Family
2/10
Poor
17 Sep 2023
Megan

Gross gross gross

Do not stay at this hotel. We checked in and they gave us a room with people already in the room. It is definitely a “you can get a room by the hour” hotel. We were given the family suite as a we are sorry. No, TV’s, half the lights don’t work and all bedding was stained. This being said we used the restroom and then left. While we were checking in there were some Spanish young men looking for a room to share; as we were leaving they were coming up from the basement and the clerk asked them if they were interested, they said no and by the look in their face it must have been a pretty scary hostel. Drug deals going on in parking lot. All around dirty and dingy place. I do not recommend to anyone. We left for our show and never went back. I would have taken photos, but really just wanted out before I got some disease.
Friends_and_family Friends
2/10
Poor
25 Aug 2023
Clayton
This hotel should be closed down it is very nasty roaches beds with hair in it nowhere to charge your phones in the room no lightning in the room just one lamp the floors were dirty with the free and wet things on the floor the ceiling have rust up in it this room was so nasty it was dark dingy scary I didn't know what was going to happen to me if I stay into that hotel it was that scary and dangerous please do not stay at this hotel this is the nastiest hotel in the country
Partner
2/10
Poor
25 Aug 2023
Howard
Nothing
Leisure Partner
8/10
Excellent
14 Aug 2023
Damien
Not bad not perfect little work done here and there
2/10
Poor
11 Aug 2023
Andrew
Sink was clogged. Handle missing to control water temperature in bathtub/shower. Dead roaches on the bathroom floor.
Leisure Family
2/10
Poor
20 Jul 2023
Lawson
Room was small sheets were wrinkled. Lights did not stay on in bathroom no hot water terrible place to stay.
Business Self
2/10
Poor
18 Jul 2023
Brian

Worst stay ever

This is the worst hotel in the world, absolutely disgusting and the police were called about 5 times to the place. It’s a junkie hotel and you should not be even advertising it
Business
2/10
Poor
16 Jul 2023
Stephanie
Was not the cleanest. Found roaches so we left. Fighting to get my money back now.
Friends_and_family Family
2/10
Poor
05 Jul 2023
Mohammad
No toilet seat. Bathroom door broken. air condioner not producing enough cool.
Friends_and_family Family
2/10
Poor
16 Jun 2023
Clayton
This property is something out of a horror movie, it is dirty do not stay here
Leisure Family_with_children
8/10
Excellent
12 Jun 2023
Syed Manzoor
Its good.
Leisure Self
4/10
Poor
11 Jun 2023
Verified traveler

Eras tour

Friendly check in. Room was very different than the booking photos. The bathroom was scary had brown smears on the wall peeling bath tub. Looked like moody grout The walls in the room were dirty. Floor was very sticky. Air conditioner didn’t work well and it smelled heavily of marijuana and cigarettes
Self
2/10
Poor
10 Jun 2023
Robert
The rooms were filthy. Lifted the mattress and it had never been cleaned, finger nails, bugs, disgusting things… the floors were sticky, there was mold and dirt everywhere. The bunk beds looked like they had been slept in, dirty sheet hanging from it, the pillows on the bed had some sort of substance on it, fridge was so gross… we left this hotel immediately. The worst I’ve ever seen. I want a refund we could not even stay here it was so bad. Awful awful awful
Leisure Family
6/10
Pleasant
05 May 2023
Rassam
Dad no clean
Business Self

Location & surroundings

Hotel Chataura
13181 Michigan Ave, Dearborn, United States

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Hotel Chataura

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