Name: Wyndham Grand Phuket Kalim Bay
Address: 8/18-19 Moo 6, Kamala, Kathu, Kamala - Kalim Bay, 83150, TH

Wyndham Grand Phuket Kalim Bay

Phuket · Thailand

8/18-19 Moo 6, Kamala, KathuView location

100 reviews shown

10/10

Exceptional

12 Jul 2026

Terrika

Amazing service, beautiful property! Would definitely recommend staying here!

Partner

6/10

Pleasant

05 Jul 2026

Tamisha Denise

The property has potential but needs more attention to its aesthetics. More care needs to be given to the room. When we walked in, it was extremely cold. Once we turned the temperature up, the condensation caused the room to have extremely wet floors-we needed towels to ensure that we did not slip and fall. We also had an ant problem; the housekeeper brought me a can of insect repellent. The breakfast did not live up to its cost. The staff were very nice, overall, but this did not feel like a resort experience.

Partner

2/10

Poor

04 Jul 2026

Brianna

Staff was not willing to provide accommodations. Communication was not pleasant

10/10

Exceptional

04 Jul 2026

Varun

Great place to stay and much recommended.

Rooms are excellent and large. Get the ocean view rooms if taking the private pool category.

They have cars to drop you around the resort unlike uncomfortable buggy’s some of the other hotels have in Phuket.

Breakfast is quite elaborate and high quality.

Sleep quality good.

Van the resort manager along with the GM Dominic will attend to your requests if any.

There airport transfers are VFM and extremely good. I opted for both coming and going back.

Friends_and_family Friends

2/10

Poor

01 Jun 2026

estefany

the bed was horrible, made it difficult to sleep. i've stayed in plenty of hotels around the world and this was the worst. i needed multiple massages after sleeping in that bed. horrible quality. check in was also so long for no reason. we waited over an hour for our room and was harassed by one of the club representative trying to sell us a membership. she was very negative and left a bad taste to the welcoming

Friends

2/10

Poor

20 May 2026

Ender

Lies and lies. Does not look like the pictures. Staff are rude and do not speak English. We had loads of bugs in our bed and bathroom.

Partner

10/10

Exceptional

19 May 2026

Vernita

This is hands down one of the best hotels I've ever stayed at! We booked the Premium Pool Suite, and it was huge, clean, and stunning. Arriving to rose petals and swan towels was so special, and the room's private pool was the best feature-we loved swimming at any time of day. The property has everything you need: a gym, two large pools, a great restaurant, and a beautiful ocean-view bar. Above all, the staff was incredibly welcoming and friendly. I highly recommend this resort to everyone and can't wait to come back!

4/10

Poor

19 May 2026

Sonya

This is not a 5-star hotel experience.

We initially booked a Deluxe Room, but the room felt extremely damp, so we decided to pay extra to upgrade to a private pool ocean view room. Unfortunately, the experience still fell short. The private pool had debris inside, including what looked like tripod pieces left behind from previous guests, and the water was ice cold, making it unusable during our stay.

Communication was also difficult, as some staff members spoke very little English. While a few staff were friendly and helpful, others seemed uninterested and not service-oriented at all.

The hotel location is quite inconvenient if you want to go out and explore Phuket, and sadly there isn’t much happening within the hotel itself either. The pool bars were closed most of the time, and no staff came around to check whether guests needed drinks or assistance.

We also found a lizard in our room. I called the concierge twice, and both times they said someone would come, but no one showed up for over an hour.

Breakfast was average at best. The croissants were clearly store-bought rather than freshly baked, the fruit selection was limited, and items were not replenished once they ran out.

Overall, the hotel simply did not feel like a true 5-star property, and unfortunately I would not recommend it.

Family

10/10

Exceptional

13 May 2026

Yahya

Amazing but a lot of insects but hotel staff was best at compensating it

Friends_and_family Family

10/10

Exceptional

12 May 2026

Jamie

Amazing views, beautiful room. They set up a beautiful display for our 30th anniversary. Staff were very friendly and helpful

Partner

10/10

Exceptional

06 May 2026

Alexandre

Amazing view, fast and efficient room service, and wonderful value all around

Partner

8/10

Excellent

02 May 2026

imtiaz

Have stayed couple of times here and over the time it has gone down but still a nice place to enjoy.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Jason

This place was amazing and definitely going back. The staff will make sure its a dream stay if you need anything.

Partner

6/10

Pleasant

28 Apr 2026

Ryan

The upper part of the property is beautiful, the lower part is not and in major need of a serious remodel. I was shocked pulling in how not nice it was! The breakfast was disappointing for the price, we have stayed many places in Thailand much less expensive with much better breakfasts. If you want a high end resort I suggest you stay somewhere else!

Partner

10/10

Exceptional

28 Apr 2026

Danelle

Staff was very friendly and helpful. Only downside is that it’s a little far from attractions so calling the shuttle and waiting for pickup has to be factored in for whatever you do.

Partner

2/10

Poor

28 Apr 2026

Ariful

I had stayed here for my honeymoon and initially everything was great. The service and the room was fine. However, during my first night we found cockroaches in our room. Obviously we were understanding that we were in Thailand but regardless of that, there shouldn't be cockroaches in our room, because it makes the experience feel dirty.

We made a complaint regarding this, and they offered to change our room. However, they could not provide us with a room that offered the same privacy as the previous one, where the private pool was fully covered and protected by walls apart from the front. Instead, the forced us into another room and gave us a complimentary breakfast to keep us quiet. After requesting a partial refund to make up for our first night of our honeymoon being disturbed, they said we aren't owed anything since they moved us and offered us breakfast. Absolutely abysmal service. Would not recommend.

Partner

10/10

Exceptional

26 Apr 2026

Xay

Enjoyed the ocean views.

Partner

10/10

Exceptional

22 Apr 2026

Velia

I have been to many many hotels around the world and I have to give a 1000 out of 100 to this one. The property itself is immaculate, the staff, the service, the food. I have to say WOW and good job to all. Will definitely come back!!!!

Self

10/10

Exceptional

20 Apr 2026

Genesis

The rooms were very clean. Staff was polite, friendly, and helpful. Breakfast was great. Our room included a pool and was amazing.

Partner

10/10

Exceptional

16 Apr 2026

Ahmad shikib

Great breakfast great views wonderful staff always kept our room full of water and clean would recommend 100%

Friends

8/10

Excellent

16 Apr 2026

Binh

no comment

6/10

Pleasant

14 Apr 2026

Monica

Property is not easy to navigate if you’re in the villa

8/10

Excellent

13 Apr 2026

Amana

Overall the stay was pretty good. Staff is very friendly and welcoming however when we told them about many noise complaints in the middle of the night they didn’t seem to care or accommodate. The food is not the best. However if you want the luxury experience , choose here.

Friends

2/10

Poor

12 Apr 2026

Michael

The staff was very nice and professional, the rooms need work. There’s nothing memorable about them and they were stuffy like old sitting water.

Friends

10/10

Exceptional

09 Apr 2026

Melika

Yes

Partner

10/10

Exceptional

06 Apr 2026

Branavan

Amazing

10/10

Exceptional

29 Mar 2026

Maninder

Intercontinental breakfast was fantastic. I just wish they included hashbrowns…..

10/10

Exceptional

20 Mar 2026

Sumesh

Excellent service, very helpful staff. Great food and drink options.

Partner

10/10

Exceptional

20 Mar 2026

Karisma

I truly felt like royalty here ! Beyond perfect and clean !

Self

10/10

Exceptional

20 Mar 2026

Lasara

Absolutely love this place so beautiful staff friendly very accommodating pick ups where fast food came to the room fast definitely visit again

Self

10/10

Exceptional

17 Mar 2026

Dilip Singh

Everything, and the icing on the cake - the lovely breakfast services and it's magnificent crew!

Partner

10/10

Exceptional

16 Mar 2026

Lareisha

Staff was amazing! Room was nice

8/10

Excellent

13 Mar 2026

APRIL

Room and propety was beautiful. Pool and gym was clean. One restaurant on the property. Not in a walkable area.

Partner

8/10

Excellent

13 Mar 2026

Amanda

I enjoyed the convenience of the app where I can order a car within the resort and also order room service.

Partner

8/10

Excellent

09 Mar 2026

John

Overal a great stay, hotel tired in some places. Rooms large and transport very useful due to being on a hil. Breakfast varied and evening meal options good value.

Partner

10/10

Exceptional

09 Mar 2026

Sheryl

The facility was amazingy only issue was guests screaming down the halls in the middle of the night when I was trying to sleep due to an early flight

Self

6/10

Pleasant

09 Mar 2026

Tim

Room was clean but dated and over priced

Self

10/10

Exceptional

09 Mar 2026

karni

The hotel staff welcomed us warmly and were pleasant and helpful throughout our stay. We were upgraded to a room with a pool and a spectacular view of the bay.

There is a frequent shuttle to Patong and Kamala for only 50 baht.

The hotel app is very convenient for ordering food and everything else you need.

There is room for improvement in the bathroom - the shower flow was uneven, and the tap in one of the two sinks was clogged.

Partner

6/10

Pleasant

07 Mar 2026

Cynthia

Ocean view on balcony very noisy with traffic which I was unaware of when booked. Also, did not include breakfast buffet in booking however, when we went to buffet, the hostess looked up room and said I had breakfast paid. I sat down and started eating when I was approached by staff asking me to view my booking while I was eating. It was very disruptive. I went to lobby where they charged me the $1200 baht breakfast which I NEVER argued about, but, I did not like how they were accusing me of doing something wrong. Do not plan to stay there again. Plus, after I bought excursion, I waited 20 minutes for my receipt and, when I asked for receipt, I received a very unpleasant response - Like, I just paid $4000 baht and just wanted my receipt after 20 minutes. Staff was not friendly.

8/10

Excellent

07 Mar 2026

Timothy

This property is nice and the customer service is exceptional!

Partner

10/10

Exceptional

06 Mar 2026

Mary

The room was to die for! Huge private pool and view of the sea. Room service was super easy and getting down to Bangala Road was so easy we just took two bikes (mopeds or motorcycles) and were there in about 10 minutes. You’ll definitely need to take a bike 7/11 if you need anything but honestly the hotel has it all for great prices. I’d definitely stay here again!

Partner

10/10

Exceptional

01 Mar 2026

margarita

Our room was very nice and clean and comfortable. The cleaning staff was amazing and so Kind . We enjoyed our stay and the breakfast was great as well ! Would recommend if you want to be in between everything and also have a good nights rest after all the fun !

Partner

10/10

Exceptional

28 Feb 2026

Jessie

Amazing hotel

8/10

Excellent

27 Feb 2026

Samuel

This resort was really nice. My wife and I did not stay long; however, the room was really simple and clean, and the pool was nice. However, it is within walking distance of local markets and shops. I recommend doing research before booking.

Partner

6/10

Pleasant

24 Feb 2026

jessica

The nicest thing about this hotel was the pools. Don’t think I would Stay here again, had higher expectations for the price… bed was also hard as a rock lol

Partner

10/10

Exceptional

23 Feb 2026

Alexis Marie

The staff were all accomodsting and the breakfast was really good!

10/10

Exceptional

19 Feb 2026

Kara

Resort was FANTASTIC! Staff was amazing!

6/10

Pleasant

18 Feb 2026

Patrick James

The room was more rundown than I would have expected. There was sawdust under the bathroom mirror that appeared to be caused by insects in the wall (the cleaner used bug spray in front of me to deal with it). It is not close to a beach. You need to take a car (Bolt) for about a 15 drive in either direction to get to a beach front area. You can’t walk there because the highway is narrow and winding.

Partner

10/10

Exceptional

14 Feb 2026

mohammad

Beautiful Room, absolutely great
.

Business_and_leisure

8/10

Excellent

11 Feb 2026

nancy j

The room was lovely. The only thing that was a big issue was that the hot water took 10-15 minutes to get warm/ hot every time we took a shower.
The pool on our balcony was great and very private, we loved the view as well.

8/10

Excellent

09 Feb 2026

DAVID

Very solid resort. Great views. Clean property and very good food at reasonable prices. Get the pool villa.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Taniqua

The staff were friendly and responsive, the property was nice. The app for the resort also made all information for the resort available within seconds. We even took advantage of the birthday decor packages and airport transfers which were very affordable.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Shyla

Spotless, loved everything about the hotel

Leisure Partner

6/10

Pleasant

03 Feb 2026

Marion

The staff there were great, very kind, accommodating. However, I do feel like the room could have been attended too more thoroughly. I did not like seeing mold in the bathroom, especially around the floors of the shower, when first arriving. The floor had minimal stains, but still a bit noticeable. The room wasn’t entirely like the depicted layout online, however it was more or less the expected room and view. I almost didn’t receive that room however, being that the room was not ready when I arrived. Not to mention I was quite late for arrival due to immigration visitation lines, my RESERVED hotel transportation taking 30 minutes to arrive, and the traffic. At the hotel, I still had to wait for about an hour for the room to be completed. Any other day, it wouldn’t have bothered me too much, but I think it especially did on arrival due to the long flight. I’m not going to blame the reserved transportation experience on the hotel. Maybe that’s just due to the traffic which I learned about once I arrived to Phuket. However, my main concern was definitely the room. And I’m not too sure if the beds were supposed to be that hard… but they most certainly were. I was not used to that, so waking up every morning was a killer. Parts of the hotel are quite nice and it is located in a spot with stunning views. However, I do believe they can improve their shuttle system. I was almost late to excursions coming from breakfast to the lobby. Otherwise… I don’t mind the walk.

Leisure Friends

2/10

Poor

31 Jan 2026

Sherry

Wyndham grand Phucket service desk bottom of hill was harassed by aggressive employee to stuff ourselves in the back of a van. We declined, he persisted, we declined again.
Waited in room for an hour
Wyndham prop
No cleaning dirty room service ask several times for water and ice
Grab situation -it’s at the top of a hill and you have to ask for a ride to get to the bottom where the only place is for a grab to pick you up. You are stuck forcing to order room service 45 min
3 times 30 min licked out of room
Ac broke, iced up said they’d have to turn it off and come back to fix- never did. 15 hours no AC have to request pick up never shows, requests several times, trapped. Do not stay here!!

Leisure Partner

6/10

Pleasant

29 Jan 2026

vanessa

The w

10/10

Exceptional

26 Jan 2026

Bahoz

Best place i have ever stayed at. The staff is amazing, fhe hospitality is unamtched. Anything you need, you can ask and they'll deliver. The villas are brand new, everyrhing in there is gorgeous and clean. Very spacious and private. Location is great, its about a 10 min car ride to central chiang mai. The breakfast is also amazing. Overall great and amazing place to stay at. No downsides to this place at all

Leisure Partner

2/10

Poor

21 Jan 2026

bryan

This hotel was a huge disappointment and does not come close to a 5-star experience as advertised online. Check-in was poorly handled and unwelcoming. The room was dirty, and the pool suite deck was also unclean, which made it feel neglected and poorly maintained. The TV was almost falling off the wall, which felt unsafe and unacceptable. Breakfast was another letdown—the buffet had a very limited selection and the food did not taste fresh. Overall, the property is seriously misrepresented as a 5-star hotel. Based on my experience, it is nowhere near that standard and I would not recommend staying here.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Luke

The rooms were fantastic, staff were lovely

Leisure Partner

8/10

Excellent

16 Jan 2026

Valentine

Excellent breakfast - possibly the best buffet style breakfast I’ve ever had and believe me I’ve done a lot of research!

Leisure Partner

10/10

Exceptional

14 Jan 2026

Khurram

Clean rooms, friendly staff, breakfast bar (included with my booking) has an amazing assortment of foods to choose from. Artisan coffees are also available in the breakfast bar. The location is also great. Quiet and away from the party crowd so you can get some rest and then it’s very accessible when you want to go to the more touristy areas

Leisure Self

4/10

Poor

14 Jan 2026

hyesung

The pic in expedia was very wrong. You have to book villa. Otherwise, you will get a room towards the street noise and view of eletrical line crossing the barely seen ocean view. I had to upgrade my room. Also the resort part had a different lounge and reception. Also the faucet was broken and the neck rest in the tub was dirty and stained. I dont know how they can charge what they charge.

Leisure Self

10/10

Exceptional

10 Jan 2026

Jim

Yes, very nice and responsive staff.
Especially housekeeper, Kong, our driver, and reception staff.
Very satisfied!

Kong is the best!

Leisure Partner

10/10

Exceptional

19 Dec 2025

Armando

Great room, amazing views, and a special thank you to Ismael who made the stay even better.

Leisure Family

10/10

Exceptional

14 Dec 2025

Tuvshinjargal

Clean room, friendly staff

Leisure Partner

2/10

Poor

12 Dec 2025

Adem

The room we stayed in was not that clean and also had ants everywhere, we would occasionally see ants in our bed. We would go down to the bars and there would be no one there to serve us. I probably won’t come back here again

Leisure Partner

10/10

Exceptional

12 Dec 2025

Aram

I had an exceptional stay at this hotel and would highly recommend it. From the moment I arrived, the staff were warm, professional, and genuinely attentive, making check-in seamless and welcoming.

Overall, this hotel exceeded my expectations in every aspect. I would not hesitate to stay here again and would confidently recommend it to anyone seeking comfort, quality service, and a well-maintained property.

Leisure Partner

8/10

Excellent

09 Dec 2025

Paco

The place was great and the staff treat us really good
But food was not that good and the commodies could have been more
Still we like it

Leisure Partner

10/10

Exceptional

07 Dec 2025

Sherika

Amazing !!! Will come back

Leisure Self

10/10

Exceptional

20 Nov 2025

Tiffanie

The property was extremely nice. Literally just as beautiful as pictured. I love the app that’s suggested you download. You can do everything from the app including ordering a shuttle from the room to the welcome center to meet your grab(uber). There’s not much around the property so be sure to download the gran app to get the city which is like 10-15 minutes away. Most excursions were at least a 45-1 hour ride. The food was just ok, after ordering room service we didn’t eat at the resort, we would go in the city to get food which was cheaper and flavor wise overall better. I would recommend this resort 10/10 times.

Leisure Partner

4/10

Poor

13 Nov 2025

Amanda

The rooms were dated, ours smelled of cigarette smoke even though it was a non smoking room. I also did not appreciate the time share sales approach when we were checking in, overall not the best.

Partner

10/10

Exceptional

12 Nov 2025

Tamara

The breakfast was fresh and had a wide variety the staff was very polite and efficient the property was beautiful and the overall service was excellent

Leisure Family

2/10

Poor

09 Nov 2025

Mandeep

Extremely Disappointing Stay – Not Worth the Price

We had a very poor experience at Wyndham Grand Kalim Bay. Service was disorganized from the moment we arrived. Check-in took almost one full hour, and we had to wait in both the welcome lobby and the main lobby with no clear communication. Instead of focusing on getting us to our room after a long trip, staff immediately began pitching their membership program, which felt pushy and unprofessional.

The issues continued once we finally got to the property. The car services were consistently delayed, making it difficult to get around. The pool was dirty, not at all what you would expect from a hotel at this price point.

Food service was equally disappointing — meals were cold, bland, and overall very low quality. Nothing about the dining experience matched the hotel’s advertised standard.

We originally booked for three nights but ended up checking out after the first night because the stay simply wasn’t worth the cost. Unfortunately, this hotel did not deliver on service, cleanliness, or quality. I do not recommend it.

10/10

Exceptional

02 Nov 2025

Marie

10/10 Everything was fresh, clean, and decorated nicely. Very modern, the pool suite was so beautiful. The staff was top tier. Kind and helpful, I really appreciated how my room was refreshed daily. Would highly recommend. Just down the street from many cafes with the most breath taken views.

10/10

Exceptional

01 Nov 2025

Yee

Clean room and staffing were excellent!

Business_and_leisure Family

10/10

Exceptional

30 Oct 2025

Jessica

The staff were so accommodating and friendly. They surprised me with a birthday cake for my special day for breakfast and in my room. Everyone was super helpful and gave great advice on where to go and what to do. I would highly recommend

Leisure Self

4/10

Poor

30 Oct 2025

armen

This is a 3 star hotel not a 5 stat

8/10

Excellent

20 Oct 2025

Rubí

No muy fan de que parezcan depas y villas, y todo esté tan alejado y que tengas que esperar a que el personal venga por ti. También tuve un inconveniente con mi llave que no habría y tardaron una eternidad en venir y tuve que ir yo hacia ellos y aún así, fue muy tardado el proceso.

Leisure Self

10/10

Exceptional

14 Oct 2025

Ainsley

Excellent service, staff and hotel. Would definitely visit again. Great view and hotel provides a bus to the city hourly for 50 Baht each. Dive is only 15 min to the Patong beach and that place is crazy….

8/10

Excellent

14 Oct 2025

Denis

This is a very good hotel with rooms and private pools in each room. Clean and comfortable. With a very friendly and professional staff. Breakfast is good, but can be better. The dining options are a bit strange. The menu is not varied. Some dishes are very small (carpaccio, salads). Tom Yam is good.

Leisure Partner

8/10

Excellent

29 Aug 2025

Ivan

Away from all the noise, room was great shower was dirty had mold spots on the wall asked for room service once but I guess they don’t scrub the walls 😅 if you have bolt app you can get a ride in minutes which was great, location is more peaceful but there is no 7 eleven near by to go get snacks to avoid room service prices, POOL AREA: really nice views & private just know water is freezing since it’s shaded lol and there are a lot of lizards but they do keep the mosquitoes away 😅 you will have to download the hotel app to order room service and rides to the lobby,towels etc. we had building J and the walk was steep and slippery in some spots. only walked that once 😆

Leisure Partner

4/10

Poor

25 Aug 2025

Rajinder

Disappointed for a 5-star expectation.

I feel betrayed as I booked a 5-star hotel from hotel.com. This property is nowhere near a 5 from what I experienced there.
Had to call for help with luggage from my car as I arrived. The Check-in took forever. My room was in building B, which was walks away from the main area and restaurant. You take a shuttle to get to breakfast. Spider webs, water pools, condensates on walls, smelly in the walkways to the room.
Room: Average. Counters in room weren’t clean. Sink faucet so flashy that water pooled everywhere. Towel shelf broken and hanging. Floor remains slippery from condensation.
Called three times for a room service to get a robe replaced and weigh machine battery replaced. During check-out waited half hour for bell boy, finally taking the baggage by just ourselves.
I wouldn’t recommend this hotel if you are expecting a pleasant 5-star experience.

Partner

10/10

Exceptional

18 Aug 2025

Min

Amazing value for such a premium property! We were automatically upgraded during our August ‘25 stay and thoroughly enjoyed the serene spaciousness of our ocean-view, private pool room.

Only downside was the time it took for hotel cars to come get us when called. We ended up walking down the slopes at times rather than wait around so not too big a deal. Wyndham Grand is also not within walking distance of marts or food vendors so be prepared to call a Grab (Asia’s version of Uber) or order from the hotel’s 24-hour room service.

A gem of a place in Phuket and definitely recommend for a romantic getaway or even for young families (they had fun floaties to use at the community pool :)

Leisure Partner

10/10

Exceptional

13 Aug 2025

KIRA

It was extremely beautiful, the ocean view was amazing the swimming pool in the room was perfect! They always were available for any questions or concerns, very professional and helpful! The floating breakfast and all the meals in general was delicious fresh and filling! Definitely would recommend to anyone looking for a luxurious time and definitely would stay again!

Business_and_leisure Friends

10/10

Exceptional

22 Jul 2025

Jovi

I loved the

10/10

Exceptional

22 Jul 2025

David

We enjoyed our stay here @ the Wyndham Grand Phuket Kalim Bay. From GM Dom to Front Desk Best and Restaurant Manager Egg to our fantastic hostess Pond we were made to feel very welcome and treated with the upmost courtesy throughout our stay. The resort has fantastic amenities and there are numerous cafe and restaurants nearby which have fantastic views across the bay. We leave with fantastic memories of a wonderful vacation in a truly magnificent location.

Business_and_leisure Partner

10/10

Exceptional

01 Jul 2025

Nazmul

Amazing and Great Customer Service.

10/10

Exceptional

07 Jun 2025

Kavione

Amazing Staff

10/10

Exceptional

02 Jun 2025

Verified traveler

Recommend

Beautiful

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Abdi Shakur

Faris was great at check in and kimchi was the best driver ever and his student.

Leisure Partner

2/10

Poor

13 May 2025

Destini

As I was looking forward to staying at this hotel I was highly disappointed in the big infestation, baby spiders were all over our bed, I got bitten over 20 times and it wasn’t enjoyable. The hotel itself is very beautiful. Also the water was yellow. Very disappointing and all they offered was a $60 discount in US dollars how insulting

6/10

Pleasant

07 May 2025

Hamad

I didn’t enjoy my time

10/10

Exceptional

06 May 2025

Frederik Jacobus

I enjoyed the in room dining service, it was very convenient. The staff were very hospitable and warm. The hotel room was nice and large, comfortable bedding and I enjoyed the tv channels available as well as the coffee and tea. It was also close to patong beach and to the tour booking facilities.

Leisure Self

10/10

Exceptional

05 May 2025

Hamad

Good

10/10

Exceptional

27 Apr 2025

Bhagjinder

View is amazing.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Ruhina

My best friend and i stayed at this hotel to celebrate our 40th birthdays in Phuket. The hotel is beautiful and they have great staff and services all around. The shuttle is very convenient and cheap, Patong beach and Patong city are both close by.

But what makes this hotel and experience far above any other stay anywhere else comes down to one single person, Pond. Pond is the executive secretary and is by far one of the best people we've ever met. We have traveled all over the world ans no one shines Pond. We met her on our first morning there while having breakfast at the Latitude restaurant at the hotel. She instantly greeted us with a smile and warm kindness. She chatted with us and gave us recommendations on things to do around the island. We asked her about one specific breakfast bread we loved a pervious morning and she instandly had the kitchen make it fresh for us! She would always bring us our morning coffees, had to go cups ready to go for us with our favorite iced tea, and even had our favorite breakfast bread ready for us on our final morning. She waited for us at check out and walked us to our taxi. While we loved every part of our 5 days in Phuket, we loved Pond even more. We will truly miss Pond, the rest of the kind staff, at this hotel even more than the rest of beautiful Thailand. This was the trip of a lifetime for us ao far and Pond was the shining star in it all. Whenever we return to Phuket, we will return to this hotel and to Pond.

Leisure Friends

8/10

Excellent

09 Apr 2025

Lauren

The property is in a quiet and convenient location; you can easily grab a ride share whenever you’re ready. Majority of the staff work extremely hard to meet your needs. I reserved the pool room and enjoyed it better than the hotel main pool. The best part about this hotel is the food. Everything ordered from room service and the breakfast buffet was amazing. I hate they badgered me about purchasing a timeshare, I’m on vacation and I don’t want to be hassled. Also, there are gnats in the room that were annoying at times.

Leisure Self

10/10

Exceptional

04 Apr 2025

Hortencia

Amazing staff! A big thanks to Pond, the Executive Secretary, for her attention to detail in the restaurant.
I would definitely go back to this resort without a doubt.

Leisure Partner

8/10

Excellent

02 Apr 2025

Morris

Great stay overall

Great stay overall, the suite pool was amazing, service was good, location isn’t althe most convenient.

Partner

10/10

Exceptional

31 Mar 2025

Sheslyne