Diamond Cliff Resort and Spa

Thailand , Phuket
PHUKET, Prabaramee Road, 284
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100 reviews shown

10/10

Exceptional

20 Jun 2026

Jayne Rosemary

A beautiful room with an ocean view, so clean, great amenities, food and drink could not be faulted , the staff were so friendly and helpful

Family

10/10

Exceptional

18 Jun 2026

anai

Everything was perfect

Friends

8/10

Excellent

18 Jun 2026

KIm

Staff was excellent! Long walking to restaurant was tiresome. Room smelled musky due to maybe not being used in a while and toilet room smelled like sewage, I think coming from the floor drain!

Family_with_children

10/10

Exceptional

18 Jun 2026

Vanessa

Viajamos en familia, la atención muy amable, la habitación impecable y cómoda. Solo que te pierdes al buscar tu habitación, tener en cuenta para personas con silla de ruedas.

Family_with_children

8/10

Excellent

14 Jun 2026

Rattanapol

Very good

10/10

Exceptional

14 Jun 2026

Juliana

I travelled with my daughter and was terrified about how unsafe it would be - but the doormen were so accommodating and professional - especially Pi Piramit! Such a fatherly figure and there was another young doorman who gave a flower to my daughter to put in her hair! Katherine who checked us in was also professional and patient in her demeanor and explained about how to get around the huge compound.

What we really enjoyed was the two pools, one had a kiddy slide that adults up to 90kg can ride and my daughter loved it! The other pool (Oceanside) overlooks the ocean in the morning and sunset in the evenings where a fire show with fireworks happens once the pool closes at 7pm! You can also order food from the restaurant and enjoy the pool (kindly note: no lifeguards are present so watch your kids!)

If you like a stay that is scenic, luxurious and near to Patong Beach - this is it - tuktuks are about 300 baht each way :)

The nearest mall is Jungceylon and there are a lot of massage places nearby that is more affordable by 100 baht than Old Phuket Town.

45 mins to Phuket Central - just remember not to travel during peak periods to avoid jams but everything is walkable with Erawan Zipline and ATV just 5-10 mins away!

I do not regret a moment staying with Diamond Cliff!

Family_with_children

8/10

Excellent

13 Jun 2026

Natasha

This property was a great stay for us! The daily breakfast was great, with a wonderful selection of food. The property had two pools, nicely maintained. We purchased the all inclusive food package, this was a little misleading, as you are ONLY allowed to order from two preset menus (western and Thai dishes) and ONLY order alcoholic beverages from one bar on property. The food was all great! However, the all inclusive did not include the speciality restaurants on property and other bars on property. They advertise property as 5 star, it’s not. It’s a 3.5-4 star. It’s large, nice amenities, clean, great location in Patong Beach, and excellent customer service and staff. Overall we would return to the hotel, as we found it to be a great value and nice!

Partner

10/10

Exceptional

10 Jun 2026

Shakhwan

Nice hotel I like it staff breakfast beach clean

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Harshpreet

The property was really clean and the staff was great! They cleaned everyday, had a shuttle that came very quickly. The food could’ve been better but not bad at all.

Partner

10/10

Exceptional

07 Jun 2026

Theodore

Nice large property with 2 swimming pools that were very clean. The breakfast was very good too.

Self

10/10

Exceptional

05 Jun 2026

Jason

Nice upgrade with ocean view. Very helpful staff, clean, short walk into Patong Beach. Also a shuttle bus, pool…. It’s got it all 👍

Partner

2/10

Poor

04 Jun 2026

Christopher Michael

All inclusive was not all inclusive. You get coupons and have to eat off different menu. Staff acted stupid about coupons. Ruined the stay there. They should have refunded money for coupons. I gave them back and told them it was to much trouble.

Partner

8/10

Excellent

02 Jun 2026

Mahrukh

Beautiful spacious room and beds. Great breakfast. Only downside was we were told to pay 1000 baht per day as security fee, which would be refunded at chekout. This was not mentioned anywhere while booking so we refused and only paid 1000 in total for 5 nights. Other than this, the stay was very comfortable. Property is a 20 min walk from main patong beach area. Kids play area is good, fitness centre was well-equipped.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Gururaghav

The sea facing jacuzzi room was really good. The staff were friendly and helpful. The ambience was great and relaxing, for example, the indoor waterfall.

Family_with_children

10/10

Exceptional

01 Jun 2026

Corey

It was an extremely nice stay for my wife and I. We loved it and the staff was very friendly

Business Family

8/10

Excellent

31 May 2026

Aram

Good overall experience. Not all front staff speak English well. The spa was way overpriced!

Friends

10/10

Exceptional

28 May 2026

Dermot Di

Such a great place to stay!
Staff so welcoming and resort was very relaxing.

Partner

10/10

Exceptional

24 May 2026

Twonishia

Beautiful property and highly recommended.

10/10

Exceptional

20 May 2026

Peter

The staff are friendly polite and wonderful. Very welcoming and always helpful. The room is cleaned well at all times. The breakfast is really good with a a great variety. There are an enormous amount of stairs as would be expected from a resort built on a cliff but the shuttle from the foyer to your room area make it significantly easier. The waterfall pool and swim up bar are amazing and we spent a lot of time there.

Partner

10/10

Exceptional

19 May 2026

Andrzej

Very good place.
I will come back soon

Friends

10/10

Exceptional

18 May 2026

David

Clean room with helpful staff! Breakfast was great!

Friends_and_family Family

8/10

Excellent

17 May 2026

Jeffrey

Breakfast was delicious, lots of options (no mango!) and plenty of seating. Front desk staff were very friendly and accommodating. 2 pools were lovely and the swim up bar had great drinks.
We were offered an upgrade for our room and it exceeded our expectations. Only complaint was we had lots and lots of little bugs (NOT BED BUGS - possibly ants) all over the room and in our bed. We notified staff who mentioned they are dealing with this issue. Hotel is a 25 minute walk to the famous Bangla Road. The beach is a short walk across the road but no worries, the parking attendant assists you to cross the road.
Overall a great stay.

10/10

Exceptional

16 May 2026

Edwin

Good location excellent staff and food

Family

10/10

Exceptional

15 May 2026

Lou

Great Visit!

8/10

Excellent

15 May 2026

Jean

Excellent customer service although the big back pool was dirty with bugs. Great breakfast worth every penny will you until dinner

Family

10/10

Exceptional

14 May 2026

Adilah

Breakfast fabulous

10/10

Exceptional

12 May 2026

LESLI

LOVE LOVE LOVE this hotel. Breakfast was great, the pools were wonderful. Close to Bangla rd and Patong beach if you’re interested in that vibe. Rooms were huge, super clean. No complaints 100/10 would recommend

Friends

10/10

Exceptional

10 May 2026

Rita

Amazing breakfast. Amazing staff. Beautiful views. Quiet but close to town center.

Partner

8/10

Excellent

09 May 2026

Nabil

Nice hotel need renovation.

Partner

10/10

Exceptional

08 May 2026

Jean

Yes

10/10

Exceptional

26 Apr 2026

Kaung Myat

Stayed there for 4 days with family. Super amazing hotel and services from stuffs. One of the best hotel experience.

Family

10/10

Exceptional

25 Apr 2026

Rajiv

Great place

Family_with_children

8/10

Excellent

17 Apr 2026

Daniel

A reall great resort

10/10

Exceptional

16 Apr 2026

JOHN

Spotless clean room, exceptional staff , breakfast unbeatable swim up bar excellent

Self

10/10

Exceptional

16 Apr 2026

JOHN

Rooms were excellent I extended my stay 3 times was given an upgrade in my final days every aspect of every room I rate highly. All had ocean views comfort facilities and service exceptional!
Location nicely located just outside of Patong to be close to the action but not the city buzz.
Breakfast is faultless meeting every diet imaginable.
I would definitely recommend this resort if you are looking for excellent accommodation in Patong but away from the hustle and bustle 👍

Self

10/10

Exceptional

12 Apr 2026

Fred

Beautiful setting, the suite was perfect, the food was excellent and the staff were all friendly and attentive.

Partner

6/10

Pleasant

11 Apr 2026

Andrew

The property is very nice but too much walking up and down the stairs

Partner

10/10

Exceptional

11 Apr 2026

Kate Yasmeen

Everything was absolutely amazing. Loved every minute

Partner

10/10

Exceptional

11 Apr 2026

Kimberly

We loved staying in our luxury villa. Beautiful sunsets, private pool, spacious living room and bedroom. The only issue was getting to the room, as it is elevated above the main property, but the shuttle was very accommodating about getting us up to our room.

Partner

8/10

Excellent

09 Apr 2026

Brendan

Food was great. Lots of bacon at breakfast, which is extremely important for Canadian travelers :) Grounds are beautiful. Multiple pools were clean and serene. Rooms were clean and the king bed was the size of my apartment...huge! Female staff were all very pleasant. The male front desk staff were average. All it takes is a smile and you've won me over, however, I took notice that male staff behind the counter don't seem to smile at all. I try not to be too judgy about those things because you never know what someone is going through, but day after day, I noticed that male staff behind counter seemed almost bothered when you came up to the counter. Other than that, the stay was amazing. Would definitely return.

Partner

10/10

Exceptional

05 Apr 2026

Hsin-Ya

An overall very happy stay!

Family_with_children

8/10

Excellent

02 Apr 2026

Salvador

Too many stairs for my mother. Sheets were not cleaned. Beautiful hotel but not recommended for handicap people.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Rakesh

The property looks amazing. The staff were friendly and very helpful. The amenities are nice although the pool wasn’t that big and it was crowded. The spa offerings were ok and expensive. The breakfast had variety but the quality of the food was just ok.

Partner

4/10

Poor

22 Mar 2026

Praful

Room Air Conditioning sucks. The management says guests can not control the temperature below 22°C (71°F). That's ridiculous. With outside temperatures soaring above 33°C (90°F) and humidity levels 70%+, the rooms are hot. When you come into the room, tired and sweaty, it sucks because you can't get it below 22°C. I have never seen this in any other 5-star resorts. The furnitures are ordinary. The shampoo dispenser, once pressed, won't come back, you need to pull it up again. There are no elevators. Again, after a sweaty day, you have to climb plenty of steps to get to your room. The resort claims they are \"on the beach\". They are NOT. There's a small rocky beach, a very busy street, and then the resort entrance. The staff is very polite & respectful, but the majority of them don't speak English. Restaurants (except the Ocean View restaurant) have limited options. The resort is not ideally located (about 5 km from the \"activity\" place). The view from the room is certainly good. Overall, I WILL NOT COME BACK HERE.

Partner

6/10

Pleasant

21 Mar 2026

Belquis

Los cuartos tenian olor a humedad sobretodo las camas

Friends

8/10

Excellent

21 Mar 2026

Su Lee

The room is nice , but it's overpriced imo

Family_with_children

10/10

Exceptional

21 Mar 2026

SABRINA

Lovely room on ground level with pool access from private patio. Large room well decorated and clean. Great location!

Friends

6/10

Pleasant

18 Mar 2026

Celestine

They did not accommodating to older people with mobility issues. Experience not good. Refuse to give room closer put in room with to much stuff. Bathroom shower sparkier in tub. no hand rail bathtub. Sit on toilet my legs hit the tub no room to move no stable shower head. Had to hold take shower tried to keep from falling.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Adina

There were hairs on the

10/10

Exceptional

11 Mar 2026

Souvankham

Everything was great. Except the long walk to everything. No elevator and a bit confused of getting around and back to your room.

Partner

10/10

Exceptional

06 Mar 2026

Mercedes

Staff was wonderful! Room was beautiful and super clean

Partner

10/10

Exceptional

06 Mar 2026

Michael

Diamond cliff was above and beyond expectations. Staff extremely helpful ,polite and very enjoyable. Amenities were excellent Resturant’s pools etc.
Would stay there again in a heart beat.

Partner

10/10

Exceptional

03 Mar 2026

Hedvig Eleanora Creazzo

Wonderful experience only positive heartfelt thanks

Family_with_children

10/10

Exceptional

28 Feb 2026

Bryna

Good room, excellent view and amazing staff!

Partner

2/10

Poor

18 Feb 2026

Saly

Fake Pictures, Terrible services

Family_with_children

10/10

Exceptional

17 Feb 2026

Susana

Staff was kind, rooms where clean. Had a great massage

Leisure Family_with_children

8/10

Excellent

16 Feb 2026

James

Lovely hotel, good location, but lots of stairs!

Leisure Partner

10/10

Exceptional

13 Feb 2026

thomas

The room was spotless, and a free upgrade.
Very peaceful, hard to believe noisy patong only 5-10 minutes walk away.
Breakfast was excellent great selection.

8/10

Excellent

05 Feb 2026

Jessica

The location and the service was exceptional. The crossing guard was a welcome touch.

Partner

10/10

Exceptional

05 Feb 2026

Adam

Beautiful place

10/10

Exceptional

02 Feb 2026

Saadeh

Excellent service
Very happy
The girls at reception all very beautiful
And well presented.

Leisure Family

10/10

Exceptional

01 Feb 2026

Shena

The resort was beautiful and clean the service was great

Leisure Friends

10/10

Exceptional

29 Jan 2026

David

Outstanding bed. Clean room. Amazing pool.
Close to the beach. Loved everything

10/10

Exceptional

26 Jan 2026

Jason

The villa was keep superbly clean and the team couldn’t do enough.

Partner

10/10

Exceptional

23 Jan 2026

Carl

The room was clean and very spacious. The staff very helpful and polite. I would recommend this place to anyone.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Christine

Yes, everything at this hotel was absolutely perfect!!

10/10

Exceptional

12 Jan 2026

Wan Yee

Hotel was well kept and modern. Staff were very friendly and attentive. Only comment is there are a lot of steps across the property so be prepared for that. There is a shuttle but runs every 5-10 mins and can get filled up quickly and often.

Partner

4/10

Poor

11 Jan 2026

Bozidar

Our experience with Diamond Cliff Hotel became problematic well before our arrival. The whole experience was disappointing and left us with a strong sense of frustration and dissatisfaction with management of this hotel . Sole experience of staying there is OK-ish ,if you don’t mind a loud noise coming from the main road . it feels like a 3 star hotel , absolutely nothing special about this place.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Jamie

Staff were very helpful, room was always cleaned very well.

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Shari

Rooms were clean, staff was polite and accommodating. The spa was also great.

Leisure Friends

10/10

Exceptional

05 Jan 2026

paul albert

excellent hotel . write place to walk in to the main hub, 10 mins. as at least you can sleep at night. Security Guards to help you cross the road in front of hotel. Shuttle bus staff amazing.. fresh fruit shop staff wonderful. The rest all about just doing the jobs. not overly friendly. Food was 4* at most.no sea food or fresh fish at breakfast ,.egg man good. and fast. Room was amazing we had romantic suite. over all good stay but a bit underwelmed

Leisure Partner

10/10

Exceptional

04 Jan 2026

Asma

Beautiful hotel… generous breakfast buffet… lovely team. Keep on going… we had great and memorable holidays.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

oyungerel

A spacious, large hotel within walking distance of the beach.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Somchit

Love it

Leisure Family

8/10

Excellent

28 Dec 2025

Tim

The pace was spectacular. Staff was excellent. Nice gym and pretty cool shuttles taking us up the hills, for amazingly views😁. Also liked the fruit shop!

only criticism, don't know any1 that goes to a resort to be preached to. RE: many virtue signal banners in the lobby😞

Leisure Family

10/10

Exceptional

27 Dec 2025

Lovleen

This was one of the best stays we had as a family. We were offered a room upgrade by the check-in staff. The room was fabulous with fitted Jacuzzi and very spacious. We also received complimentary fruit basket on arrival. The property itself was very beautiful with 2 well maintained pools and it also had a slide for kids.

Leisure Family

2/10

Poor

19 Dec 2025

Veysel

The room was smelling so bad the whole time
I reported from first day and several times and they couldn’t fix it
There was a very bad smell coming from shower and toilette all day and night
It was terrible to smell it
I think it is a permanent problem and they can’t fix it
Another problem is that they call themselves as a beach hotel but no, it is not in the beach, you need to walk like at least 10-15 minutes to the beach
It is not nice that they call themselves As a beach hotel

One day I saw some yellow stains on the towels in the room, the cleaning is not good

For all your information

Leisure Self

10/10

Exceptional

17 Dec 2025

SIAKA

Amazing !

10/10

Exceptional

14 Dec 2025

Jason

The buffet breakfast was amazing.
The staff was well trained and helpful.

10/10

Exceptional

11 Dec 2025

Cherie

Amazing hotel and service. We enjoyed an upgraded room near the pool. There are a lot of stairs but they run a very efficient shuttle. Beautiful grounds and a good location. Close to the beach but away from the busy town.

10/10

Exceptional

08 Dec 2025

Lindie

Amazzzzzzzing.

Close to everything.

Take a tuk tuk to Bangla road. Walk distance from patong beach.

Best freagin buffet breakfast.

Just all over very good.

Little pricy, but definitely worth while.

Well stay there again.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Barry

Large spacious room, well appointed and very clean. Great breakfast and two large pools.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Sumit

Yes very good

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Saif

What a fantastic resort! Honestly, I didn’t expect to have such an amazing experience here. The staff are very friendly, the food is great, and the location at Patong Beach is perfect. We stayed in the Diamond Jacuzzi Suite—the view was fantastic, and the room size was excellent for a family of four.

We had a wonderful time, and we will definitely choose the same hotel again on our next visit.

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Douglas

Break fast could include more western style options

Partner

10/10

Exceptional

02 Dec 2025

Beth

Property was great and close to great shops and restaurants

Leisure Friends

10/10

Exceptional

02 Dec 2025

Mai Mee

Very nice and beautiful with great breakfast.

Partner

10/10

Exceptional

30 Nov 2025

Gurbir

Great

10/10

Exceptional

29 Nov 2025

GREGORY

The only complaint I had was with the all-inclusive package. I hate that it was limited to just the one pool bar.

Leisure Self

10/10

Exceptional

27 Nov 2025

Yosela

Clean, great service, next to the beach

4/10

Poor

27 Nov 2025

Genriyeta

Extremely outdated hotel. There is absolutely nothing in this hotel that may qualify it as a 5 star. Old furniture and towels, terrible moldy smell( smell like a very cheap motel). The hotel advertised as on the beach. You have to walk 15 min along the very busy street partially without a sidewalk to get to the beach. Very dangerous. There are many better hotels with less stars right across the beach.

Leisure Friends

10/10

Exceptional

24 Nov 2025

Brian

The staff and facilities. The room(s)!

Leisure Partner

6/10

Pleasant

22 Nov 2025

INGO

The Property is on a mountain, steep they drive you up and down the hill but only till 11.30 after that you need to walk

i will find a other place more leval

Leisure Family

10/10

Exceptional

21 Nov 2025

Ismary

Room very spacious and clean. Staff is amazing and the breakfast buffet is spectacular!

Leisure Friends

10/10

Exceptional

21 Nov 2025

Amanda

The facilities were heavily maintained

10/10

Exceptional

20 Nov 2025

Dayna

The food is excellent regardless of the time of day. The staff is excellent, true professionals. Any issue I had was handled promptly and I was satisfied. Very quiet and clean. I will absolutely stay here again.

Leisure Friends

8/10

Excellent

17 Nov 2025

Hassan

The Hotel was good. We got a free room upgrade which was very nice. The best thing about the Hotel is the Staff, otherwise as a 5 stars it should be better.

10/10

Exceptional

14 Nov 2025

Keymonie

Breakfast was great every morning! Clean and nice room . I would definitely go back

Leisure Partner

10/10

Exceptional

14 Nov 2025

Tommie

Immaculate and exceptional

8/10