Name: Golden Walls hotel
Address: Sultan Suleiman St., na, Jerusalem, 91191, IL

10/10

Exceptional

24 Mar 2026

Imran

The guy at the reception was very good and sorted us out as we had 3 rooms, the cleaners did what they were told. Fantastic experience and kids loved it to

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Hisham

Spectacular place in a Spectacular spot 👌

Leisure Self

6/10

Pleasant

04 May 2025

Rafik

Cleaning not vary good sink always overflow
No water bottle after first day

Leisure Friends

10/10

Exceptional

13 Jan 2025

Ole

jerusalem

room 302

Business

10/10

Exceptional

14 Aug 2023

Saleem

Al Aqsa visit

Excellent. Close to the Damascus gate of the old city. Will definitely recommend for anyone visit Al Aqsa.

Friends_and_family Family

10/10

Exceptional

06 Mar 2023

Mohammad

Masjid Alaqsa

It is good place to stay near to old city 15 walking distance to the Masjid Alaqsa

Partner

8/10

Excellent

28 Jul 2019

Verified traveler

Staff was great, very helpful. Walking distance to old town.

Leisure Partner

8/10

Excellent

23 Jul 2019

Verified traveler

Everyone was super nice, it was clean and efficient. The parking was very disappointing. I thought when they said onsite parking it would be a normal parking lot, it was not. I think they should make this clear in their advertising.

Leisure Partner

10/10

Exceptional

24 May 2019

Verified traveler

I could not have had a better stay here. Every single staff member that I encountered was extremely helpful and friendly and did whatever they possibly could to meet my every need. I very much look forward to staying here again.

Business_and_leisure Self

10/10

Exceptional

21 Apr 2019

Elizabeth

A wonderful place to stay

This hotel offers a wonderful service - among the best you can find in a hotel in Jerusalem and at an affordable price. The hotel has the feeling of a family run hotel. If you have any problems the staff are quick to sort them out. The hotel is conveniently located for all the sights. I saw guests from Europe, America and other parts of the world staying. The food menu is top quality - so even if you are not a guest, I highly recommend the restaurant. If you want to experience hospitality, then stay here.

Partner

10/10

Exceptional

21 Apr 2019

Bilal

Jeruselem

Amazing experience
Beautiful location

Family

8/10

Excellent

08 Oct 2018

Verified traveler

Hotel is located adjacent to old city on the outskirts. For the star rating it is appropriately equipped . Can improve room cleanliness esp in bathrooms . The breakfast was extensive with a good selection. The wifi was excellent in the hotel.

Family

6/10

Pleasant

01 Oct 2018

Kirstin

location was superb. room was clean and comfortable. bare minimum provided. Meals were expensive. breakfast was included but was not that appetising.

Friends

10/10

Exceptional

26 Sep 2018

Verified traveler

Very nice hotel and helpful staff - very well located near the old city- great atmosphere in the streets around.

6/10

Pleasant

24 Jul 2018

Verified traveler

No good experience

10/10

Exceptional

12 Mar 2018

Navin

Great Experience. Highly recommend it.

[email protected]

Staying at Golden Walls was a real treat for us. Exceptionally well-maintained property with top notch service, excellent breakfast and best of all, location. The hotel is in within close proximity to the most important sites of Jerusalem.

Family

4/10

Poor

07 Jan 2018

Denese

Disappointing hotel

The location of this hotel is great - right near the Damascus Gate but the staff is indifferent and could not understand the billing (it did get straightened out in the end). The rooms we were given for our group were not well maintained. The hall was smelly and the rooms needed a serious update. We noticed that some other floors had been updated. This really felt like a college dorm. The breakfast was really good and we had the buffet one night and it was also good. We would not stay there again.

10/10

Exceptional

04 Jan 2018

Amir

Location

Hotel is less than 5 minutes walk from the Damascus gate. Transportation is available outside the hotel. Food is available at the hotel and there are multiple eating places inside the old city of Jerusalem. I was as comfortable at the hotel and outside as I am in the US.

10/10

Exceptional

20 Dec 2017

Mahomed Fazal

Pilgrimage

Great location of hotel to Aqsa mosque. Clean rooms and comfortable. Good size of room. Breakfast was good and enough choices. Check in was speedy

Family

6/10

Pleasant

29 Nov 2017

Verified traveler

An amazing location right opposite Damascus Gate, Zedekiah Cave, bus, train station. Walking distance to all the holly land marks in Jerusalem. However most travellers arrive very early and the workers behind desk has no flexibility to accommodate some situations. Management should give them some power to relax checking ins.

10/10

Exceptional

02 Nov 2017

Kai Jin Irene

Great

Better than expected

Partner

4/10

Poor

31 Oct 2017

Verified traveler

4 * hotel. 1* staff

Really disappointed by the staff at this hotel, particularly those in the restaurant. They were rude, cold and callous, often removing hotel guests from their chairs (as they weren't part of a group), despite those individuals having paid for the opportunity to sit. Waiters were also noted using a spoon and scooping out of icecream from the guest bowl.

It's a shame - the hotel has the ability to be really good but it let's itself down.

10/10

Exceptional

15 Oct 2017

Verified traveler

Nice hotel

Excellent hotel , service, breakfast, very nice staff

8/10

Excellent

13 Sep 2017

Angel

Good

Very good

Family

8/10

Excellent

05 Jul 2017

Eric

Very convenient to the Old City.

This was the second time we stayed at this hotel. We chose it due to its location with respect to the Old City just outside the Damascus Gate. The hotel was fine, not elegant, but certainly comfortable. It is in the middle of the Arab section of town with typical Arab shops and food stands outside. As a non-Arab, I was completely fine with that but some Americans might feel a little out of place. All the women in the restaurant at breakfast except my wife were wearing Muslim head coverings.

6/10

Pleasant

02 Jun 2017

Sufian

Decent hotel

Close proximity to the old city.

Family

8/10

Excellent

02 May 2017

Verified traveler

Good location near the gate.

Family

8/10

Excellent

20 Feb 2017

Verified traveler

Close to Damascus Gate

Very close to the old city. Friendly staff and good breakfast.

8/10

Excellent

07 Dec 2016

Iram

Steps away from all religious sites

Nice hotel in the Eastern part of Jerusalem. Very convenient location. Short walk to shopping. Aqsa Mosque, Jewish Quarters and Christian Quarters. Friendly staff. Sufficient breakfast buffet. Limited car parking area. Free wifi. Not a lot of restaurants in the area. If you're looking for nightlife this is not the place. If you're looking to experience the true historic old Jerusalem city then stay here. 30 minute drive to The Dead Sea. Would stay here again.

Partner

4/10

Poor

19 Nov 2016

Nicola

Convenient location but over priced

We arrived at 2am due to plane delays and they did not have a room available for us and sent us to another hotel 10 mins away which after looking into was at least £40 cheaper per night. They did not refund this part of the room rate. The breakfast was quite poor, not refreshed very often so meant that there were always cold eggs when we went to the dining room. Room was small and even though it was supposed to be non smoking smelt very strongly of smoke. Location was good, close to Damascus gate and the light rail.

Partner

4/10

Poor

19 Nov 2016

Muhammed

Convenient location. Nothing else

The hotel is an extremely convenient location, a 2 minute walk from Damascus Gate. However, there is not much else to commend the hotel. There is no lift so you must walk up stairs to get to reception.

At check-in there had been a mess up. I initially had one reservation for 5 nights which I had then amended to one reservation for 4 nights and another for 1 night, I would be away for a night in between. This was done about 2 months before I travelled. However the hotel seemed to have the first reservation and charged me accordingly. I had to rectify it the next day with the reservations manager. There was a difference in the rate, which is fine. However the manager then tried to overcharge me by about 3 times the amount I owed. Luckily I had done my calculations so I refused to pay more than I owed.

Breakfast was poor. A large selection but not great. Consider making a smaller variety of good quality products instead.

The room was very poorly cleaned. There was a tiny elastic on the floor on the first day. This remained there for the 4 days, and when we returned for the last night and were put in the same room it was still there. The glass in the room was not washed once during the time we stayed there.

Once again, the location was excellent. Close to everything worthwhile, no need to use public transport unless you are going out of the city.

Partner

10/10

Exceptional

05 Nov 2016

William

Just outside the Damascus Gate

Staff was very helpful and the breakfast buffet was exceptional. It is located just outside the Damascus Gate so entry into the old city was very easy and after a long day of shopping and sightseeing, being close by is a real benefit.

Partner

8/10

Excellent

28 Oct 2016

Paulo Sampaio

Good for sight seeing the old city and to sleep

This is a good 31/2 star hotel not 5* as indicated in hotel.com.
Very good location near Damascus gate. Good breakfast with lots of variety. It is a good hotel to sleep and sight seeing the old city after breakfast. There are no luxury but it has good wifi and the rooms, although small, have all the basics. You can also book tours to other sites in Israel.
I stayed for more than a week and my sheets were never changed, but they did change the towels.

4/10

Poor

27 Jul 2016

Verified traveler

Hotel is ok but location is bad

Reviews and pictures on the website were very different from reality. Hotel is ok and staff was very friendly and accommodating but the hotel location in the middle of a very crowded, not so good area and hotel parking that looks like a mechanic shop, I immediately felt very uncomfortable staying there with my 2 daughters. I would not recommend this hotel for a family. Maybe ok for singles who don't care where they stay.
I had to go to a different hotel also because the hotel could not find my reservations that I have made through cheaptickets.com and even after receiving a confirmation e-mail.

8/10

Excellent

24 Jul 2016

Ryan

Good value, good location, good breakfast.

Family

8/10

Excellent

19 Jul 2016

Mohammed

Great stay at Golden Walls Hotel Jerusalem

Enjoyable stay and great breakfast

Family

2/10

Poor

08 Apr 2016

never again

They need to remodel

Very bad service is horrible customer service they think you owe them and they doing you a favor to let you stay in their hotel I did pay for my stay

10/10

Exceptional

25 Mar 2016

Fatma

The hotel is very close to the Damascus gate making easy access to the Old city. The staff were extremely courteous and helpful. Breakfast was excellent.

Family

8/10

Excellent

23 Nov 2015

Damy

A very nice hotel near Damascus gate with a friendly and helpful staff.

8/10

Excellent

29 Dec 2011

Only1KCM

Pleased with my stay.

The staff couldn't have been friendlier, the location was really good, and the hotel itself was just fine.

The only downside: The WiFi for the rooms wasn't working, and didn't get fixed until the last day of my stay (in all fairness, I was there over the Christmas holiday which may have held things up). It was inconvenient, but at least the WiFi in the lobby worked fine, so I had a connection. But it would have been nice to have had it in my room.

That being said, the staff couldn't have been better; in fact, the cleaning staff noticed it was a bit cool in my room and on their own brought in an additional heater for me, which was really appreciated.

The desk staff made the arrangement for a taxi to pick me up at 1.45 a.m. to get to the airport in time, and couldn't have been nicer.

The location, close to Damascus Gate, was fabulous. I was close to the Old City, the light rail, and the Arab bus station (to get to Bethlehem). Plus there were lots of restaurants and shops and sellers close by to get food, bottled water, etc. Convenient.

Others have written that it's dated and needs repair; I didn't see much evidence of that. It's a good, solid, basic hotel. Overall, very pleased and would stay there again!

10/10

Exceptional

07 Oct 2011

Stephen

Perfect for Old City

Great location for visiting the Old City, Very clean, rooms nice and big and the food was great.

Partner

6/10

Pleasant

10 Mar 2010

Ray

Skip the Buffet Breakfast

The hotel is located in an area that is a little scary in the evenings. The exterior of the hotel is not attractive but inside it was nice and clean. The staff was helpful and friendly. The parking available for a rental car does not seem very safe. The breakfast buffet didn't have much to offer. Although the hotel is conveniently located to the Old City and the Garden Tomb, next time we would stay in the center of Jerusalem.

Family

8/10

Excellent

03 Jun 2009

Dave

Good Location

This hotel is well located to walk to the old city. However, the lobby is on the second floor and one must use the stairs to get to the lobby. Hotel staff did transport our luggage, but the walk up was a surprise. The hotel is located in the Muslim district with a mosque nearby. The call to prayer several times a day was easily heard in our room.

8/10

Excellent

06 May 2009

Richard

Good location at good price

Proximity to old city (across street and 1/2 block to Damascus Gate) allowed easy access to dining, exploring and shopping. Hotel is comfortable, smallish with pleasant staff.

8/10

Excellent

06 May 2009

Paul

Great location

Super location near Damascus Gate. I really enjoyed strolling in the Old City whenever I felt like it. Satisfactory breakfast, good coffee. Rooms a bit old-fashioned, but I didn't go to Jerusalem for the decor. Free internet in the lobby. Helpful staff (I needed my glasses repaired and they took the time to give me exact directions).

8/10

Excellent

22 Apr 2009

Nick

Good value for the money

Clean, friendly helpful staff, great comfortable room. Great location within walking distance of many attractions.

2/10

Poor

07 Mar 2019

Verified traveler

Die Lage ist super, gleich bei Damascus Gate.
Sauberkeit ist ein Fremdwort in diesem Hotel. Die Dusche und WC vorallem und das Wasser fliesst irgendwie überall hin so dass es am Boden nur Wasser ist...Preis/Leistung stimmt auf jeden Fall nicht, das Hotel ist wirklich zu teuer (usd 280 im März) für das, dass es so unsauber ist!

Leisure Friends

10/10

Exceptional

11 Feb 2019

ENVER

HOTEL BIEN SITUE POUR VISITER LA VIEILLE VILLE

HOTEL ASSEZ BIEN SITUE EN DEHORS DE LA VIEILLE VILLE MAIS EN FACE DE LA PORTE DE JAFA.PERSONNEL TRES SYMPA ET TRES ATTENTIONNE .TRES BON PETIT DEJEUNE.1ERE NUIT PROBLEME DE BRUIT SUR LA ROUTE AVONS ETE CHANGE POUR UNE CHAMBRE PLUS GRANDE ET PLUS LUXUEUSE.

Partner

8/10

Excellent

16 Dec 2018

Verified traveler

Good but if you dont leave the room before 10 am it dosent get cleaned

6/10

Pleasant

25 Jul 2018

Teresa

Günstige Lage, schlechtes Frühstück

Die Lage in unmittelbarer Nähe des Damaskus-Tores ist das größte Plus.
Im Hotel steigen v.a. arabische Gäste ab. Das Frühstück war enttäuschend.