Name: Grand Court
Address: Saint George Street, 15, Jerusalem, 91002, IL

10/10

Exceptional

02 Jun 2026

Victoria

Room and hotel were very clean and comfortable. Staff were very nice as well. Felt like good value and would recommend. Parking was a huge plus!

Partner

6/10

Pleasant

12 Mar 2026

Shimon

Food was old and not really worth the trip to the lunch room ….
Also extra toilet paper in the rooms

10/10

Exceptional

08 Mar 2026

ZACHARY

All good in all areas. Solid

Self

10/10

Exceptional

27 Feb 2026

israel

nice place delicious breakfast friendly staff.
very clean and spacious lobby .

10/10

Exceptional

23 Oct 2025

Terisia

Pool enjoyable. Dinning experience great. Staff efficient and friendly.

Leisure Family

8/10

Excellent

31 Jul 2024

Michal

Nice big hotel. 3 minutes walk to the light train. Good breakfast. Small pool filled with kids.

Leisure Partner

10/10

Exceptional

12 Oct 2023

alejandro romero

Real close to the old city only need more flexibility on the swimming pool time they closed it at 6.pm

Leisure Partner

6/10

Pleasant

18 Sep 2023

Samuel

I reserved a room for 2 with 2 beds i received a room with one bed .i asked the reception and they said they would send someone to crate a bed out of the sofa and no one came

Leisure Self

6/10

Pleasant

25 Jul 2023

Harold

Nice hotel. Our airconditioning did not work correctly so the room never got below 75°. The TV did not work when we got into the room. I talked to the hotel staff about both problems. They fixed the TV, but even after a maintenance man came to fix the a/c it did not work correctly.

Leisure

10/10

Exceptional

03 Jul 2023

Leon

We had 2 connecting rooms for 6 nights. Great hotel in a quiet area. Beautiful large open spaces in hotel with glass windows, plenty of natural light. Large clean guestrooms and quality buffet dining. Helpful staff and great gift shop. Overall great hotel in Jerusalem!

Leisure Family

10/10

Exceptional

03 Jul 2023

Leon

Great hotel, clean, very bright and spacious lobby. Good sized clean rooms. Nice quiet area, nice staff and quality dining buffet.

Leisure Family

8/10

Excellent

23 May 2023

Amanda

I stayed at Grand Court from May 18 to May 22nd, 2023, in terms of the pluses. It's spotless. The staff are professional and helpful. It's within walking distance to the old city. Many Bein Gurion Tours also pick up from here, and as a woman travelling alone, that made me feel more secure. I had a vast room and I was not expecting such a large space, and it was affordable. Their bottled water was delicious. I would definitely go back. The gift store in the hotel lists prices in USD which is gonna be convenient for some, but I was on Canadian dollars and just confused by their pricing, if it says $20, they mean 100 shekels. I feel like that should be clearer. Maybe put dual pricing. In terms of the negative. The breakfast and dinner buffets are very meh. It's edible, and some salads are good, but I wouldn't call it delicious, and dinner is VERY expensive. You are probably better off eating elsewhere and there are not a lot of diners nearby. It's also a zoo at the front desk when tours arrive. It seemed like a hotel that mostly caters to organized tours. Also, the pool, which was beautiful, never had a lifeguard on duty. They have a clear sign that says it's forbidden to swim without a lifeguard on duty. Never in my 5 days did I see a lifeguard or anyone in the pool? I have concluded the pool is basically for Instagram and not for swimming. Thus, if swimming is critical to your travel, plan to pick a different hotel. Otherwise, I had an amazing time. I'd consider going back.

Business_and_leisure Self

2/10

Poor

07 May 2023

Yeshia

We arrived at the property first looking at the outside structure got us excited pretty cool looking once we got inside through the parking garage which is okay because it’s it just for cars no? We got into that small spooky hallway leading into tiny elevator won’t fit anything else if we would have more than those 2 luggages and that elevator only takes you the lobby for check in we got at the front desk an hour early and they still checked us in which is nice but what really got our attention was the outside property features including the smell old floors etc. but why would we care if we can have a nice room right? The front desk were so so definitely not a 4 star hotel we grabbed our key tag looked at it low in behold we got up to the 9th floor wow! And walked around almost the entire floor to get to the room (1 elevator section for entire bldg) opening the room we fled OMG! Really???! Are we in the 80th very very old smelly carpet with old furniture lights are blinking on and we placing our stuff down going to the bathroom we found a very old fashioned bathroom really hard to get into the tub hot water very unstable whichever way you set it. We agreed to stay bc we didn’t have where to go in a last minute change we felt very uncomfortable with the staff on very minimal needs like water etc. oh the bar is closed said that costumer relationship manager sitting at the front door sorry we don’t give water…. Oh wow we are staying in hotel without any service…. Can’t write mor

10/10

Exceptional

25 Nov 2022

Edith

Friendly staff, very well organized, helpful, they have a large variety for breakfast and tasty.

Leisure Family_with_children

8/10

Excellent

18 Oct 2022

Golan

The hotel nickel and dimmed us over having kids in the room!

Leisure Family_with_children

6/10

Pleasant

11 Oct 2022

Mauricio

Well located hotel. Personnel and service is not prepared for the amount of people they receive. So, you should wait for them to have the time and the willingness to help you.

Leisure Partner

8/10

Excellent

26 Sep 2022

Kevbe

A really great hotel with class!

Leisure Family

6/10

Pleasant

17 Sep 2022

Salma

We lost an important and precious poster

Leisure Family

10/10

Exceptional

16 Jul 2022

Gale

Grand Court fantastic

Great hotel- really beautiful, room was large, comfortable beds, quiet. Location is great- can walk to the Old City, the light rail, Mamilla mall. Breakfast buffet is amazing.
Loved our stay.
You need more front desk staff

Friends_and_family Family

10/10

Exceptional

23 Jun 2022

Lillian

I was very happy staying at this hotel, beautiful and very clean.

Leisure Partner

10/10

Exceptional

08 Apr 2022

Thomas

Stayed there before. Will stay again.

Business_and_leisure Family

10/10

Exceptional

27 Mar 2022

Juliet

Near the places we want to visit

Leisure Partner

10/10

Exceptional

23 Mar 2022

Patti

Beyond wonderful stay in Jerusalem. This was a great central location with very helpful staff. Food was excellent as well.

Leisure Family

10/10

Exceptional

21 Mar 2022

Benjamin

Friendly place in good location.

10/10

Exceptional

12 Mar 2022

Gill

Beat expectations . Staff very friendly and helpful. Facility and amenities in best shape .

Leisure Partner

4/10

Poor

01 Aug 2021

yaffa

The reception staff service was very poor and unprofessional and a waste of time. The elevators did not work, we went down 8th place on foot several times.

Severe parking problems, there was no parking in the hotel car park so I parked on Friday night in front of the hotel and received a report on Saturday morning

Partner

6/10

Pleasant

03 Jan 2020

Verified traveler

It is a beautiful hotel. The beds were awesome. The location is okay, but not great. The morning buffet caters to the locals -- lots of fresh raw fish, vegetables, salads, cheese, and eggs.

Leisure Partner

10/10

Exceptional

03 Jan 2020

Linda

Perfect place for the right price

Great location, great staff, amazing room, luxury style and free parking. Amazing breakfast

Self

10/10

Exceptional

01 Jan 2020

Sara

9

It was great

Partner

10/10

Exceptional

13 Dec 2019

Stephen

Will take my next group there again.

Everything about our stay here was awesome

Business

10/10

Exceptional

18 Sep 2019

Anthony

Great Hotel

Great place, little expensive but nice, morning breakfast Amazing! rooms nice clean sleep like a baby, wife felt comfortable as well. Service- came in late kitchen closed but service desk offered to call up Pizza place for me and they came to check to ensure I received which I had not they called again to make sure I received my meal. Plenty of parking inside hotel parking, short walk to Old City (15 min). Will absolutely stay there again!

Partner

8/10

Excellent

03 Sep 2019

Monica

Good location and helpful personnel

Friends_and_family Family

8/10

Excellent

28 Aug 2019

Monica

All good, excellent breakfast, service and location

Friends_and_family Family

10/10

Exceptional

23 Aug 2019

Verified traveler

AMAZING STAY

We stayed for 2 weeks at the hotel. One of our best trips ever, (and we’ve been all around the world.) Every staff we’ve encountered were courteous, friendly, professional, and efficient. From reception, to dining room, to housekeeping, to support staff all were fantastic.
The breakfast was unequivocally superb beyond compare.
The premises was spotless with constant cleaning staff.
Many staff were employed and present with excellent training. The customer feels welcomed and respected. The staff is impeccably trained for customer satisfaction.
Amazing time at hotel. Reception staff amazing. Housekeeping amazing! Will definitely stay again, and already told many friends to stay too. Keep up the exceptional and excellent customer service and care!

Partner

10/10

Exceptional

14 Aug 2019

Don

Close to Damascus gate in old city and close to train stop to travel to downtown new city market and shops

Leisure Family

10/10

Exceptional

28 Jul 2019

Verified traveler

Mr. Ibrahim at the front desk was very nice, courteous and helped with the information if the area.
Ameer in cafeteria was very courteous

Leisure Family

2/10

Poor

26 Jul 2019

Verified traveler

Where I paid it was written that taxes are included! At the hotel we charged about 100₪ per room (3 rooms) taxes!!
Unbelievable.

10/10

Exceptional

07 Jun 2019

Charlie

Nice clean and new hotel big parking space very comfortable room .

Leisure

2/10

Poor

30 May 2019

Verified traveler

Absolutely shocking 'service'. We arrived in the early hours and waited while the Receptionist dealt with a couple. We continued to wait a further ten minutes without ANY acknowledgement whatsoever (such as an apology for the wait or even a greeting of any description). We were simply invisible. We sat down just opposite reception, but in view and waited another five minutes while the Receptionist continued to deal with the same couple. It seemed to be a billing issue. I approached the desk and politely asked if we could check in. The receptionist simply outstretched an open hand without any eye contact. I was taken aback and asked what she needed from me. With a huge sigh she asked for our passports. Having entered the wrong name into the system she said she couldn't find our booking. I pointed this out to her. She gave us our keys then told us we were in the 5th floor and pointed to the lift.

Upon entering the room we noticed that we had been allocated a twin room with the beds pushed together. They were not connected in any way - not even with a topper. We called down. Twice the phone was ans rang contin and asked to be moved to a room

8/10

Excellent

20 May 2019

Verified traveler

I came to breakfast 9:50 and they said closed arady when people was still setting there

Leisure Self

4/10

Poor

29 Apr 2019

Helen

Property location is great but the staff, specially in the dinning area are extremely rude and unprofessional. Hotel corridors are dark and walls are dirty. Stayed for a week and they never changed our bed sheets. Food is terrible, the dinner buffet had the same 3 or 4 dishes repeatedly on different row, the set up was done in way it made it look like they had variety but they didn't. It was the same cold, none fresh food from the previous night. It's
obvious that the cooks made no effort at all or just didn't know how to cook. Plates were dirty, huge flies on plates or cups and nobody bothers to clean the area. The hotel is big and looks nice on the outside but once you get in and use their services, they are very disappointing. Staff will be on their phone and not even look up when you talk to them, zero customer service skills. They talk about dinners in arabic thinking nobody can understand them and they say awful things using curses. The wait staff looks like they're a bunch of people pulled of the streets and put on uniforms with zero qualifications. Overall I'm very disappointed.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2019

Regina

Excelent location. Fantastic breakfasts. Very nice staff.

Leisure Partner

6/10

Pleasant

21 Feb 2019

Lloyd

Not for me.

The room and decor and location were great. This hotel is set up for large group tours. The food service is chaotic and quality mediocre. A few of the staff were very good but by and large they are indifferent to individuals and couples.

Partner

8/10

Excellent

11 Feb 2019

Verified traveler

Staff was friendly and willing to help, very accommodating.
The bathroom and bedroom, although clean, aren't the most updated, a bit of a motel feel.

Friends_and_family Family

10/10

Exceptional

01 Feb 2019

LIOR

enjoy clam peaceful

good staff good food clean room

10/10

Exceptional

25 Jan 2019

Verified traveler

The breakfast met our kosher standards. Its location was ideal for our situation

Leisure Family

4/10

Poor

02 Jan 2019

Roxanne

Grand Court Hotel Jerusalem Review

The whole check in service was a nightmare with hundreds of tour groups all came at the same time. We had to jostle just to be served. There has to be an effective service for group checking in, should be attended to by one guest relations officer. The room was not properly cleaned with such a bad smell coming in the bathroom. NO WATER in the room which is very poor.

Partner

8/10

Excellent

01 Jan 2019

Kate

About a 10 min walk to Damascus gate from hotel. Buffet breakfast and dinner were excellent. However, staff can be a little abrupt in their English at times, and it is recommended you look at the tourist information centre at Jaffa Gate before booking any trips with the hotel to ensure value for money.

10/10

Exceptional

27 Dec 2018

Patty

Fantastic Stay!!

Great location, just a block or so from the train service. Also, about a 10 minute walk from the Damascus Gate of the Old City. Breakfast is amazing. The beds are comfortable and the bathroom is a great size. I would 100% stay here again.

Family

10/10

Exceptional

15 Dec 2018

Verified traveler

Comfortable bed. Great location and breakfast. Easy parking

Leisure Family

10/10

Exceptional

18 Nov 2018

Leon

The property is massive, lots of people everywhere. The room was good sized and quiet, the bed, shower and cleanliness was good. Breakfast is excellent.

6/10

Pleasant

02 Oct 2018

Meira

The breakfast on saturday was terrible...the water wasnt cold and there was a very limited choise of food...the pool is only 1 meter deep...

Partner

8/10

Excellent

01 Oct 2018

Vesa

They didnt have still water in the rooms and you can get it only during business hours

8/10

Excellent

25 Sep 2018

Mordechi

very good service

Good hospitality and Foods

Family

6/10

Pleasant

19 Sep 2018

Christine

Hotel is 10-15 min walk to the old city. I was very disappointed with the customer service. None of the front desk people EVER smiled at you, greeted you or made you feel welcomed. The staff makes you feel like you are not important. My husband felt the same way. Do jews not like foreigners?

8/10

Excellent

13 Sep 2018

Rudi

The hotel is nice. The staff is a bit unresponsive and wouldn't allow our guest kids to swim in the pool with our kids. We walked to the old city about a mile from the hotel through an arab neighborhood to Damascus gate with no issues (thank heavens) but there were animus looks by people in the streets towards jews, something to be aware of,,, It would be nice if Grand Court and the 3 other hotels on the same street offered free open trolley or double bus rides to/from the old city a few times a day for its guests (with tips to drivers,,,

2/10

Poor

07 Sep 2018

Erin

Our hotel room was disgustingly filthy. Hair all over the bathroom, sticky door handles and questionable sheets. The room was facing a very busy highway and the noise was unbearable.

6/10

Pleasant

06 Sep 2018

Verified traveler

Wet carpet, ugh

The room and bathroom looked nice, but when I stepped to the side of my bed, I was standing in a puddle reaching under the bed. I was only there one night and too tired to deal with it. Nobody was at the front desk in the morning, so I just left my key.

8/10

Excellent

03 Sep 2018

Verified traveler

Great hotel

Great hotel, within walking distance to the old city. Only problem the swimming pool was only 1metre deep ideal for children not so good for mature adults. Staff were very polite and helpful. Breakfast and dinner buffet excellent even the fussiest eaters would find something to eat.

8/10

Excellent

01 Sep 2018

Iris

GOOD LOCATION FOR A GOOD PRICE

NICE HOTEL, GOOD LOCATION NEXT TO THE CITY CENTER AND THE OLD CITY OF JERUSALEM. NICE STAFF. NOT A FANCY HOTEL BUT NICE AND THE ROOM WAS BIG ENOUGH FOR 3 OF US.

Family

10/10

Exceptional

20 Aug 2018

Barbara

Great hotel close to old city

Walking distance to old city, Great food, swimming pool. Comfy rooms.
We enjoyed it so much that we extended our stay there by 1 week instead of moving on.

8/10

Excellent

09 Aug 2018

Verified traveler

Hotel within walking distance of the Old City

Hotel served all our needs well, great buffet breakfast. Enjoyed fresh omelettes made to order every day - apart from Shabbat.

6/10

Pleasant

15 Jul 2018

Britt

Front desk staff is rude. Several
Hiccups with our Checkin

10/10

Exceptional

03 Jul 2018

Verified traveler

Nice overall

Wonderful place to stay , worth the money , nice staff, beautiful pool ,

8/10

Excellent

20 Jun 2018

haya

we came for one night.The receptionist was very nice and courteous. She detailed what the hotel has to offer, we received the room at 12h. It was clean and pleasant, it had a coffee-making system and everything needed in the shower, including a kit for sewing ...
The hotel is 3 train stops from the Old Town. The location of the hotel is very good. We enjoyed breakfast and even ate a full dinner, which was not included, but we ordered a reasonable cost.
There is also organized parking.
No doubt we'll be back.

Partner

6/10

Pleasant

20 Jun 2018

Shahriar

Check out the new was at 11. When we went for breakfast at 10 they had gone in my room and cleared my stiff even though I had put donotbdusturb sign. The rooms are also outdated. Location is nice. There were nice and helpful people at front desk.

Family

10/10

Exceptional

08 Jun 2018

Maria

Great experiece!!

10/10

Exceptional

08 May 2018

Verified traveler

Very nice and comfortable I’m there twice a year I love it

8/10

Excellent

12 Apr 2018

Verified traveler

Beautiful hotel, comfortable room and facility. I was, however, disappointed that the pool wasn't open during my stay, but as I was told, it was closed for the season, and only open for half of the year.

10/10

Exceptional

02 Apr 2018

AMy

I got to say the bed and pillows were wonderfully comfortable!
Food was delicious.
The morning service at the front desk - a couple of women - was much friendlier and prompt than the man who checked us in the evening before.

Family

6/10

Pleasant

26 Mar 2018

Verified traveler

The hotel would not make any concessions on checkin/checkout times after EL AL canceled our afternoon flight and required us to take a 1 AM flight.

10/10

Exceptional

24 Mar 2018

Verified traveler

Loved this hotel.

This hotel was great. The staff was most helpful and the food was abundant. We stayed five nights as part of a tour group and then one
More night on our own. We would recommend this hotel to any and
All travelers. The old
Jerusalem with the garden tomb was 15 a 15
Minute walk from the grand court hotel. Loved this place Would go Again. Dana and Jeff

4/10

Poor

02 Mar 2018

Peter

Stay away from the rude staff

I have never encountered such ruse staff - awful

10/10

Exceptional

16 Jan 2018

Ariel

Great hotel on an amazing location

This hotel is on amazing location, walking distance from the Jaffo gate. The people is very friendly, and the beakfast is amazing. It has all the plus, including free parking.

Partner

8/10

Excellent

02 Jan 2018

david

Really good hotel

Hotel is really nice and well located from the old city in jerusalem. Breakfast was included and it’s a nice buffet. Rooms are nice and clean. Internet connection could be better, but I would definitely go back to this one.

4/10

Poor

29 Dec 2017

Jose

Not a great place to stay.

Hotel is well located but unfortunately we didn't have a great experience.

We arrived late on Friday and we were starving. We wanted to eat in the restaurant and have a early night.

We were told that we couldn't eat there because Friday the restaurant is reserved to Orthodox.

We were quite disappointed as we couldn't find a place to eat.

When was nearly 10 pm I went back to the reception and told that one of my friends is diabetic and needed to eat. They allowed us to eat in the restaurant. Food was already not in the best condition.

10/10

Exceptional

27 Dec 2017

david

Great hotel in Jerusalem

Hotel staff is nice and helpful. It’s located within 10 min walk from the old city and 3 min walk to the public transportation. Breakfast was included and it offers a variety of food to start the day. Great hotel

8/10

Excellent

18 Oct 2017

Manuel Concepci

Close to the Old city of Jerusalem

Very healthy breakfast and comfortable room although the bed are two single join together but the blanket are stil forl single.. not good for couple.

2/10

Poor

16 Oct 2017

Verified traveler

STAY AWAY

Although the food was okay and the lobby was nice, this was not a pleasant stay. The rooms were filthy and staff did not care at all, all they can tell me was \"okay, this is noted\". My towels had hair on them, the sheets were never changed, and the hotel refused to do so. The crowd was all tours, extremely unpleasant. The location of the hotel is not isn't great, there's nothing outside the hotel, nowhere to walk to, no town nearby. The windows were paper thin, cold air blows through at night and you can hear everything from outside, please note my room was on the top floor. I was awoken by the call to prayer around 5 am every morning. The staff is not trained and other than a couple nice people are extremely rude and unpleasant.

Family

8/10

Excellent

15 Aug 2017

Maurice

Must of been a beauty a few years ago.

Nice hotel but it is in need of a remodelling.
The staff is very nice, they are always available.
Breakfast was very good
Great location - only thing some cab drivers had a hard time find the entrance.

6/10

Pleasant

29 Jul 2017

Jason

Not the best...

Old hotel.

Poor breakfast

Air con was really loud, hard to have it on and sleep.

Pool opens only from 10am-6pm.

Hot water takes forever to heat up

10/10

Exceptional

05 Jul 2017

Verified traveler

Great location and value; wonderful breakfast

Enjoyed the hotel and breakfast. Great staff. Good good good

8/10

Excellent

05 Jul 2017

Verified traveler

Good hotel. It I would not rate it as a four start hotel. Hallways did not have air conditioning. Rooms were decent but not four star quality

8/10

Excellent

03 Jul 2017

Verified traveler

Great Location

Excellent location. Swimming pool and gym are real bad. Carpets need to be updated.
Set up for large travel groups, not so good for individual travelers.

10/10

Exceptional

13 Jun 2017

Morris

recommended

Great value. Very nice lobby and dining room. Close to the light rail.

8/10

Excellent

05 Jun 2017

Janet

A nice hotel

A nice hotel with good facilities and friendly staff

4/10

Poor

25 May 2017

bloody hell

Staff miserable & unhelpful

Room and facilities dated
Breakfast was somewhat overwhelming with fellow guests pushing past to the trough.
In all my years of travel I have never been confronted with such unhelpful rude staff & bad mannered travellers.

10/10

Exceptional

22 May 2017

Verified traveler

Great stay

I was in a few hotels tru my trip and this hotel was the greatest of everything .I will come back again and send freinds also here

6/10

Pleasant

19 May 2017

Judy

Nice hotel, good location

Arrived at night. Room had no towels at all. I had to request 3 times and 2 hours later I got 2 towels. No washcloth. No handtowels.

6/10

Pleasant

19 May 2017

Verified traveler

Nice Hotel

nice hotel - not very giving - very good location -- 10 minute walk to kotel

10/10

Exceptional

18 May 2017

gaby

Friendly and helpful staff.

Convenient location. Great facilities including free parking, wifi etc.

10/10

Exceptional

17 May 2017

New Yorker

Great place. some staff members are nicer, some are less. but overall the service is really great!

Taxi stand isn't the greatest, drivers choosing and picking rides, eager not to serve, most hotel guest get their rides denied because drivers want better/longer rides.

when made the hotel aware - they should ask drivers who take up the taxi line to serve the guests - they told me they don't care about it, they will let any taxi driver hatch at the stand and wouldn't ask them to satisfy guests.

I don't have much more to add, but you aren't accepting my review for the strange reason that's its to less so I am adding this line................

8/10

Excellent

14 May 2017

miriam

A Lite le bit far from the city center and the breakfast always the same thinks no change will be more creative.

2/10

Poor

22 Apr 2017

Verified traveler

Rooms not clean, bad service

I needed sleepers and toothbrush, i called three time asked for it, every time they said its on the way, so i waited for 40 minutes for toothbrush, and they said they dont have toothbrush!!!! What kind of hotel doesn't have toothbrush?!!!

8/10

Excellent

25 Mar 2017

Verified traveler

Great hotel with a delicious breakfast!

Great hotel! Awesome breakfast and friendly staff. The beds were hard as a rock but every hotel in Israel seems to have that in common. 8 minute walk to the Garden Tomb.

Family

6/10

Pleasant

08 Mar 2017

rere

decent hotel could use better beds in room other then that was decent experiance

10/10

Exceptional

10 Feb 2017

Jason

At the front desk ,I was most welcomed, the room was clean and comfortable, free parking and delicious breakfast .
Very recommended

10/10

Exceptional

07 Feb 2017

J

GC

Great location for a Jerusalem Hotel, it is near the Old City and you can literally be in the center of the attraction within minutes. Everything was easy at this hotel, the staff was congenial and professional. The best part of the hotel was the dining experience, food was great. It was consistent with Israeli and Mediterranean cuisine.

The only draw back was the military and police personnel that were pumped in by the groves due to the settlement issue near-by. But as a Police Officer myself and former military serviceman, I get it. No big deal I was not inconvenienced one bit. Everyone I met was friendly and warm.

6/10

Pleasant

05 Feb 2017

Amy

Nice hotel, local shops around it

The Grand Court is a good hotel, I recommend it but only if you don't have a need for the internet.

6/10

Pleasant

16 Jan 2017

Rodin

Good Hotel, Good Location

The location of the hotel is an easy 5-10 minute walk to Damascus Gate of the Old City. There isn't too much in the way of restaurants immediately close by but many are still within walking distance. There is also a Light Rail Transit just around the corner from the hotel that we used.

The area feels safe and you are surrounded by two other large hotels (that may be good or bad).

The front desk agents were all pleasant and very helpful but the wait staff at the breakfast buffet was mixed. The wait staff at the dinner buffet seemed more attentive.

We had the premium room on the 9th floor, all rooms are the same size unless you move up to a suite. It is a \"premium room\" because it was at a higher floor away from the noise.

The room needs a little updating but otherwise is very comfortable and the washroom was a good size. The housekeeping kept it clean and tidy throughout our stay.

The major drawback of this hotel is the number of tour groups that come and go, turnover of guests is very high because of it. So the hotel feels really busy most of the time.

The other issue was the Wi-Fi, it was free but very slow.

Overall, it is a good hotel at a decent price.