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The American Colony Hotel – Small Luxury Hotels

Jerusalem Region · Israel

One Louis Vincent St., 1View location

9.4/10Excellent685 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location8.8/108.8
Neighborhood8.2/108.2
Value7.4/107.4
Amenities9.4/109.4
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The American Colony Hotel – Small Luxury Hotels

Built in the mid-19th century as a palace for a pasha and his four wives, the luxury American Colony Hotel enjoys a fantastic location in the centre of Jerusalem, on the seam line between the Jewish and Arab areas.

Known to be a neutral place, it is a favourite among international journalists, UN officers and diplomats. Famous guests included Lawrence of Arabia, Tony Blair, John le Carré and Sir Peter Ustinov. The historic hotel exudes a sophisticated ambience of peace and tranquillity.

The luxuriously appointed rooms are beautifully decorated, blending classic elements with modern amenities. Business guests will appreciate the business centre and the meeting facilities. The hotel offers a lovely courtyard, a delightful outdoor pool, a state-of-the-art fitness centre as well as a Swedish sauna.

Various fine dining options tempt even the most discerning palate. A truly unique hotel close to all the famous sights. The Daily cost for our Buffet Breakfast for Room only rate plans is US$ 35. 00 per person per day. Check in Time: 15:00 Check Out Time: 12:00 noon

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With a stay at The American Colony Hotel – Small Luxury Hotels of the World, you'll be centrally located in Jerusalem, a 4-minute drive from Al-Aqsa Mosque and 5 minutes from Western Wall.

This family-friendly hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.4 mi (0.6 km) from Garden Tomb. Make yourself at home in one of the 92 individually decorated guestrooms, featuring minibars and Smart televisions. Satellite television is provided for your entertainment.

Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free international calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Popular amenities

Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 9:00 AM to 6:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 4 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately ILS 130 per person
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: ILS 360.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    Russian

    English

    Italian

    French

    Hebrew

    Dutch

    Spanish

Nearby attractions

Mount Herzl 0.1 km / 0.1 mi
Garden Tomb 0.7 km / 0.4 mi
Damascus Gate 1.1 km / 0.7 mi
Ethiopian Church 1.2 km / 0.7 mi
Via Dolorosa 1.3 km / 0.8 mi
Notre Dame of Jerusalem Center 1.3 km / 0.8 mi
Museum of Psalms 1.4 km / 0.9 mi
Ammunition Hill Memorial and Museum 1.4 km / 0.9 mi
New Gate 1.5 km / 0.9 mi
Church of the Holy Sepulchre 1.6 km / 1 mi
Lutheran Church of the Redeemer 1.6 km / 1 mi
Convent of the Sisters of Zion 1.6 km / 1 mi
Zion Square 1.6 km / 1 mi
Ben Yehuda Street 1.6 km / 1 mi
Temple Mount 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1881
  • Year of most recent renovation: 2013
  • Number of floors (main building): 4
  • Annexe (s): 3
  • Single rooms: 5
  • Junior suites: 12
  • Suites: 10
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 72 more facilities & services
  • Nearest Bus / Metro Stop
  • Harbour
  • Beach
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer serviceExtra charge
  • Secure parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 4
  • Clothes dryer
  • Grill/BBQ
  • Library
  • Electric kettle
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Meeting room
  • ProjectorExtra charge
  • Secretarial serviceExtra charge
  • Photocopier
  • Business centre
  • Indoor freshwater pool: 1
  • Sauna
  • Massage
  • Breakfast
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Vegetarian meal
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN ONE BEDTWIN • ONE BEDTWN.1B

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    TWIN ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC QUEEN BEDDouble or Twin • CLASSIC QUEEN BEDDBT.AS-QN

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Double or Twin CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM-1

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-3

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS-1

    Photos are not available for this room type.

    The American Colony Hotel – Small Luxury Hotels

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The American Colony Hotel – Small Luxury Hotels

9.4
Excellent
685 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
8.2 /10
Value
7.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Danielle
We absolutely loved our stay here. The staff were all wonderful and friendly. The hotel is absolutely gorgeous. The pool area is lush. I would absolutely return here.
Partner
10/10
Exceptional
21 May 2026
ilan
was very good serviceall over
please send an Invoice

ilan
Friends_and_family Friends
10/10
Exceptional
28 Feb 2026
Jacob
Historical place
10/10
Exceptional
04 Feb 2026
George
Great hotel
Leisure Self
10/10
Exceptional
10 Nov 2025
Ardyth
Beautiful oasis in busy Jerusalem! Exceptional service, beautiful rooms, wonderful amenities! Outstanding hotel, 5-stars in every way!
Business_and_leisure Self
10/10
Exceptional
13 Jul 2025
Anastacia
A very cool place!
10/10
Exceptional
30 May 2025
Virginia
Boutique hotel with wonderful staff, excellent food.
10/10
Exceptional
27 May 2025
Ryan
An exceptional stay.

This hotel is an oasis in Jerusalem. Incredibly historic, lush and beautiful.

Staff were incredibly kind and welcoming.
Self
8/10
Excellent
28 Apr 2025
Kim
Rooms needs a little refurbishment incl curtains there is very old
Friends_and_family Friends
10/10
Exceptional
17 Feb 2025
Laura
Hotel is lovely, staff is wonderful.
Business Self
10/10
Exceptional
15 Jul 2024
peter
The best hotel I have ever stayed at.
Self
10/10
Exceptional
02 Jun 2024
Rica
I stayed at this hotel when I was 4 and it left such an impression that I’ve dreamed of coming back. Now, approaching my 50th birthday, I discovered little of the luxury or experienced changed - it just got better!!!! The rooms, the hospitality, the grounds, the experience - it was timeless excellence!
Leisure Partner
10/10
Exceptional
02 Dec 2023
ali
Consistent
Business_and_leisure Self
10/10
Exceptional
16 Nov 2023
Jamie

Beautiful hotel in a beautiful city.

Great Hotel with great staff. A place that makes a home from him as it has done for many decades.
Business
10/10
Exceptional
12 Nov 2023
Jamie

Bet place in Jerusalem.

Great hotel with great staff.
Business
10/10
Exceptional
06 Oct 2023
david

Only place to stay in Jerusalem

The best hotel and staff in Jerusalem. The gardens, bar, restaurant were awesome. Hotel is outstandingly beautiful
Partner
6/10
Pleasant
19 Sep 2023
Paul
This hotel has seen its best days. It’s tired and desperately in need of a refresh. The charming old work decor is tacky and out dated. The staff were so nice but often lack competence. E’g bringing room service but forgetting the cutlery. At these prices everything should be first class. The pool and garden are fabulous. A perfect oasis. There is nothing nearby to eat or go out. You’ll need a taxi.

The food was also very disappointing. Very poor standard considering their target market.
Leisure Friends
10/10
Exceptional
12 Sep 2023
Kishor
Excellent in every way. Nice room and room service. Nice restaurants and food service. Superb swimming pool. Beautiful grounds. 15 minute walk to old city. Will definitely stay there again.
Leisure Partner
10/10
Exceptional
13 Aug 2023
Ardyth
Amazing,
2/10
Poor
12 Aug 2023
ran

Worst service ever!!

This is our 2nd time in this hotel and probably will be the last!!!
Worst service ever!
At the check out day they ask as to leave the pool since we "no longer have a room in the hotel"
Worst experience ever
Partner
10/10
Exceptional
25 Jun 2023
marianne
stunning gardens lovely staff great service
Business_and_leisure Self
10/10
Exceptional
24 Jun 2023
Brodi

One of the hotels ever

This place is impeccable from the service to the food to the historical relevance and decor. Youssef the concierge was professional and accommodating (and patient!) from the first email and Imad in the Courtyard restaurant was as well. The shops on site are top notch and oooohhh the food!!! One of the best hotels we have ever had the pleasure to stay,
Partner
10/10
Exceptional
16 Jun 2023
Stephen

We loved it!

This hotel exceeded our expectations. Not only were the facilities and room incredible, but the history and architecture added another dimension to the stay.
Partner
10/10
Exceptional
22 May 2023
Philip
A unique property with local flair and an intriguing history. Our room was very well equipped and had a wonderful terrace overlooking a small garden of the hotel. The restaurant was wonderful, as was the bar. Well worth s stay.
Leisure Partner
10/10
Exceptional
21 May 2023
John
Outstanding property all around
Wonderful facility
Leisure Partner
10/10
Exceptional
15 May 2023
chris
Beautiful hotel in a great location
Leisure Partner
8/10
Excellent
12 May 2023
Andrew

Good stay

Good hotel, with good service. Came across as 4.5 stars versus 5. The pool is lovely and the staff were friendly. Overall happy experience. Room felt a bit outdated.
8/10
Excellent
29 Apr 2023
Andrey
This exceptional historical property definitely needs a facet in a bathroom and AC.
But front desk manager Diana Aho was very helpful and professional.
Leisure Partner
10/10
Exceptional
19 Apr 2023
Eric
The American Colony Hotel is an exceptionally beautiful and unique hotel that will please both the novice and sophisticated travelers. This is one of those hotels that will leave you breathless in it’s beauty and surroundings, and it will be one of those special hotels that you will be pleased you stayed at, as well as, look back with fond memories. Everything is top notch, exquisitely detailed, and well thought out in a peaceful garden surroundings. You will be transferred away into a Zen like state of mind and body. Your only regret will be that you will eventually have to leave. But fear not, you will always have the next stay to look forward to once again in the near future. So don’t give it a second thought, and book it now. You won’t regret it. You will love it! Enjoy! Zalis Family
Leisure Family
10/10
Exceptional
06 Apr 2023
Lloyd

Amazing hotel

Amazing hotel and great staff. Staff are always happy to help
Friends_and_family Family
10/10
Exceptional
06 Apr 2023
Richard
great place to stay and walking distance to the old city
Partner
10/10
Exceptional
22 Mar 2023
Marc
Best place in East Jerusalem.
Leisure Family
10/10
Exceptional
07 Mar 2023
Kamrul
Very friendly staff. We arrived very early and very tired but we we’re allowed to check in early to an upgraded room. It was most appreciated. The hotel is lovely, would stay there again if we are ever back In Jerusalem.
Leisure Partner
10/10
Exceptional
03 Mar 2023
Verified traveler

Beautiful Oasis

Beautiful oasis in Jerusalem! We loved our stay here and will return. The grounds are lovely and a great change from the larger hotels. The cellar bar is charming, the many seating areas encourage you to linger and enjoy the beautiful place. Our room was very spacious and comfortable.
Partner
10/10
Exceptional
02 Mar 2023
Dennis

Excellent service

Excellent service.
Friends_and_family Family
10/10
Exceptional
27 Feb 2023
Christopher
The American Colony Hotel is my favorite hotel in Jerusalem. It is an oasis of peace, calm and timeless elegance.
Leisure Family_with_children
10/10
Exceptional
23 Feb 2023
Alexander
great
Leisure Family
8/10
Excellent
18 Feb 2023
James
Mostly excellent, service very good but cheaper rooms are dated yet still expensive
10/10
Exceptional
18 Jan 2023
James
This hotel is what it claims to be. Its gardens are beautiful, the buildings are historic and in excellent condition. The food is good and plentiful. We rented a suite, and the view from our suite was outstanding, as it was on the fourth (European 4th, American 5th) floor. The staff was accommodating and friendly, and otherwise unobtrusive.
Leisure Family
10/10
Exceptional
15 Jan 2023
Ori

Definitely recommended

Beautiful hotel, had an excellent weekend. Helpful staff, great food.
Partner
10/10
Exceptional
09 Jan 2023
Paul
Terrific hotel in a great area near to the attractions. A truly special property.
Partner
10/10
Exceptional
22 Dec 2022
Alexis
Lovely hotel. Great service and in particular the guide Youssef who was world class
Leisure Family
10/10
Exceptional
19 Dec 2022
Eden

Wonderful, beautiful, historic, FIVE STARS!

The American Colony is always a delight!
Business
10/10
Exceptional
19 Nov 2022
E
Staff very friendly and food excellent
Leisure Partner
10/10
Exceptional
18 Nov 2022
Julie
fantastic hotel with a true middle eastern feel. Food was excellent and rooms unique, if a little noisy from staff collecting dirty dishes outside our room all day. Recommend you avoid Room 3
Leisure Partner
10/10
Exceptional
16 Nov 2022
Roberta

A jewel

Amazing- highly recommend this hotel!
Partner
10/10
Exceptional
31 Oct 2022
Joanne
The American Colony Hotel is a hidden gem in Jerusalem. I booked it based solely on positive reviews but it was so much more than that. First, it’s a historic hotel that still reflects the beauty and charm of when it was built. This was our first trip to Israel and we had no perspective on Jerusalem or what locations were both safe and convenient. Sited at the intersection of East and West Jerusalem, we loved the hotel’s location because it was easy to walk to sites in the old city of Jerusalem but it was outside of the noise and chaos of the most touristy areas. We stayed in a Pasha Deluxe room in the old hotel with a balcony overlooking the hotel’s beautiful pool and the view was lovely. Most importantly, the entire staff…from the front desk to the bell men, housekeeping staff, wait staff, and the concierge…were all focused on providing great service during our stay. I relied heavily on the concierge to arrange tours with private guides and transportation. The concierge staff was knowledgeable and responsive in answering questions quickly and in planning the excursions we wanted during our stay. Our guide for two days, Emil, was incredibly knowledgeable and professional as was our driver, Faisal. There is also a wonderful bookstore and antique and textile store on the hotel grounds if you have downtime for browsing. We are so happy we found The American Colony Hotel for our first stay in Jerusalem…we’ll definitely be back!
Leisure Family
10/10
Exceptional
15 Oct 2022
Richard
Amazing hotel. Staff really friendly and helpful. Beautiful garden area. Restaurant was great for dinner. Room very clean and really lovely decor. Also great location. Any walk to Damascus Gate (Old City).
Leisure Partner
10/10
Exceptional
25 Aug 2022
Mitsuyasu
Facilities are bit old but well maintenanced. Great location close to old city and tram station. Good food in the restaurant. Definitely stay here again.
Leisure Family
10/10
Exceptional
01 Aug 2022
Verified traveler

Great experience in Jeruselam

The front desk was fantastic - the housekeeping really did a neat job. If you get room 4, 5 or 6 the balcony faces the swimming pool -- but in general great experience. The bar and the restaurant were excellent
Friends_and_family Friends
10/10
Exceptional
28 Jul 2022
Jennifer
I have been coming here to The American Colony for 20 years. It has not changed. Many of the same faces are still working here. It is like coming home. My favorite hotel in the world.
Leisure Family
10/10
Exceptional
18 Jul 2022
Ooi
The staff at the hotel was excellent, extremely helpful and convivial at all times.

The ambience, style and architecture of the hotel imbued an old "colonial" charm. The rooms are extremely comfortable.

The pool was small but adequate with plenty of sun loungers and deck chairs.
Friends_and_family Family
10/10
Exceptional
12 Jul 2022
Andrew
Excellent all round
Leisure Family
10/10
Exceptional
24 Jun 2022
Glenn

Beautiful stay

We had the magnificent room 16, just beautiful. Service was a joy. Breakfast a little disappointing, an ok buffet in a vast empty room?
Partner
10/10
Exceptional
17 Jun 2022
Julie
The American Colony is a beautiful and elegant oasis amidst the crowds of Jerusalem.
The rooms, courtyard and gardens are lovely, and the staff, Alaa in particular, took such special care of us. I have traveled all over the world, and the American colony stands out as one of the finest hotels.
I highly recommend this hotel.
Leisure Family
10/10
Exceptional
13 Jun 2022
Mona
The Charm and Beauty of Palestine and the old and authentic decor from the rich culture and heritage.
Business_and_leisure Self
10/10
Exceptional
03 Jun 2022
Roumeen
The property is absolutely beautiful. The stay was wonderful. I would like to recognise Mouayad Khader, Asst Front Desk and Reservation Manager for his great and his help and advice on customising our tour experience.
In this regard, I should mention our fantastic and knowledgeable tour guide Hisham. I recommend him strongly.
Leisure Family
10/10
Exceptional
12 May 2022
Christopher
Fantastic property and staff! Everyone very friendly and helpful. Vey beautiful and historic hotel in great location! Would gladly come again!
Leisure Family
10/10
Exceptional
01 Apr 2022
michael
They treat you exceptionally well and are eager to assist anyway possible. Our room was large and beautiful, and we were easy walking distance from the Old City. Hard to imagine a nicer hotel to be honest.
Leisure Partner
10/10
Exceptional
30 Mar 2022
Mahmoud Sami Abdo

Extraordinary

I am a travel agent and booked for two clients. The hotel staff was super nice, even offered to have a cold dinner in case the guests didn’t make it on time for the dining room hours.
The guests would have preferred the Mamilla area maybe. I particularly like this area better . I think it is more “real”
Overall a great place
Friends_and_family Friends
2/10
Poor
30 Dec 2021
Yuval

A very unromantic new year celebration.

When we first arrived at the hotel there wasnt any parking... I had to go inside and ask for help. After eventually helping us park. We checked in. In the front desk the guy was nice but wasnt very informative regarding our stay... He jsut gave us a paper and nodded. We went up and found a nice room. Not amazing but nice... At the price of 1500 nis a night. you expect a better room.

We checked out the room (room 401) and found out that our bads are just two single beds squeezed together (not very comfortable...) AND two single blankets (we are a couple and we ordered the room as a couple...) I phoned the reception and they brought us a blanket and a blanket cover we had to put on ourselvs for around 15 minutes.... The radio station in the bathroom is a nice feature but sadly it staters and doesnt have more then one working channel.
Partner
10/10
Exceptional
26 Dec 2021
zohar

perfect!

everything was excellent, cant say a negative word
Friends_and_family Friends
8/10
Excellent
11 Dec 2021
Verified traveler
Amazing hotel
Partner
10/10
Exceptional
28 Sep 2021
JUdith

AMAZING

AMAZING Hotel, the room, the garden, the quite, the staff.
Nor the housekeeping manager was kind and helpfull.
Partner
10/10
Exceptional
08 Sep 2021
Avi

Highly recommended

Perfect venue and service. An historic place, yet very modern and well equipped. Amazing food. Very nice pool.
Just one thing: 2 out of 5 instruments in the gym were "out of order", and it's a pity.
Partner
10/10
Exceptional
07 Sep 2021
Dror
This is a journey back in time; generous size suite, wonderful oriental rugs, beautiful Damascus wood and shell work. The courtayrd dining is spectacular. I'd highly recommend this hotel.
Business_and_leisure Partner
10/10
Exceptional
01 Sep 2021
elon

מלון מפנק

הכל היה נפלא שתי הערות לשיפור , היות והמלון מתפרס על שטח ומספר אגפים הייתי ממליץ לצייר מפה של אגפי המלון .
אכלנו במסעדה הפתוחה השרות אדיב מאוד .
10/10
Exceptional
14 Aug 2021
Jacob

History Luxury together

amazing as usual
Partner
10/10
Exceptional
11 Aug 2021
Alice

Great hotel!💖

Everything is great, beginning with reception desk ,cleaness, breakfast,all services around the pool, seriousty and responsibility for giving a quality staying.
Friends_and_family Family
10/10
Exceptional
27 Jun 2021
nir
Excellent stay . Friendly. Room 40 is great
Partner
6/10
Pleasant
08 Mar 2020
Ido

It was... OK!

I expected more after reading the feedback, but didn't find anything worth all the hype around this hotel. Room was clean and comfy, yes, but so many things could be better - even silly things like if you put a coffee maker in the room, why put it unplugged on a table with no AC sockets nearby?
Staff was ok and responsive (notice how I avoid writing pleasant/nice).
Breakfast was... ok. Nothing special, aside for bacon which you can't find in Kosher hotels.
Plus side is that we had plenty of parking space, maybe the occupancy was low due to Corona and lack of tourists.
Partner
10/10
Exceptional
05 Mar 2020
Ken
Its an oasis in the middle of a hectic and alive part of Jerusalem, not a cheap oasis but definitely a good one. The food is fabulous, the room was unique and comfortable and the staff were exceptional. Didn't like that our room had absolutely no view.
Business_and_leisure Partner
10/10
Exceptional
25 Jan 2020
Sheldon
It’s like high class home style hotel, the staff are very friendly and helpful.
Leisure Family
4/10
Poor
12 Jan 2020
Dustin

Not up to 5-star standards; not even close

This hotel is not up to the quality standards of a five star hotel. The furniture was dated and unclean, and the service was awful (they don't even have a real concierge). The staff was so rude and inattentive that it was almost comical. Breakfast was in what felt like a cafeteria, not a dining room.
Friends_and_family Friends
10/10
Exceptional
06 Jan 2020
Ricarda

High quality service

We had a great stay and the attention of staff to the well eing of its guests was outstanding (they reacted very quickly and professional to our initial feedback). The room was very clean and tastefully furnished. We visited the bar and the gym and where happy with what was offered. Overall, we experienced a superb service and will be coming back anytime!
Partner
2/10
Poor
07 Dec 2019
Verified traveler
Its was terrible i hated the place the food and its was so expensive
Just waited to go from there
Leisure Family
10/10
Exceptional
02 Dec 2019
Verified traveler

Attention to detail - a class above the rest

AMAZING from start to finish. Extraordinary history, beautiful gardens, stylish rooms and a friendly atmosphere that makes you want to hang out in the hotel as long as possible
Friends_and_family Family
8/10
Excellent
21 Nov 2019
Verified traveler
The hotels public areas are so comfortable and welcoming. For my husband and I it was very much a treat at the price we paid so the room was disappointing as it only had a flat roof outside which looked like an access area and not as special as we had hoped. We would not pay a lot of money in the future for our rooms unless we were assured of something more pleasant.
Friends_and_family Partner
10/10
Exceptional
16 Nov 2019
Verified traveler
Great hotel with beautiful facilities. Food was great and restaurants were in great settings
Leisure Self
8/10
Excellent
15 Nov 2019
Verified traveler
Classic hotel steeped in history. Beautiful gardens. Check in slow. Rooms were well equipped if quite dated but comfortable. Breakfast was good but I wouldn’t say it’s worth £30/Head given the selection.
Partner
10/10
Exceptional
06 Nov 2019
Verified traveler
Amazing The BEST, staff 💯 I want to moved there just me all the. Way leading hotels 😘😘😘😘😘💯💯💯💯💯💯💯🇨🇴🇨🇴🇨🇴🇨🇴🇨🇴🇨🇴
Leisure Self
10/10
Exceptional
19 Oct 2019
Fernando

Such outstanding service and cozy facilities

Outstanding, it is really a great place and the staff is the best! Everybody is focused on the guests in a genuine way. A unique hotel, I travel a lot for business but only here I can truly feel at home to ease the stress of work and be more productive and have a sense of enjoying work and life.
Business
10/10
Exceptional
13 Oct 2019
Haha
My favorite hotel in Israel
Many celebrities came here
Good services and private parking
Leisure Family
10/10
Exceptional
06 Oct 2019
Meirav
It was amaizing !
Partner
10/10
Exceptional
20 Sep 2019
Carole

An oasis

Beautiful hotel & grounds in an elegant setting perfect haven after a long day of visiting the old city. I highly recommend staying here if you are looking for an alternative to the larger convention type hotels. A sophisticated stay in a world city.
Partner
10/10
Exceptional
15 Sep 2019
Roman
This hotel needs no review - it is well known for its excellence of service, location, amenity and quiet, intimate luxury.
Business Partner
10/10
Exceptional
06 Sep 2019
Verified traveler
Best hotel in Jerusalem with great food and wonderful staff
Leisure Self
10/10
Exceptional
02 Sep 2019
Verified traveler
The architecture and staff manners were excellent. We lived our room very much and enjoyed the swimming pool.
The only comment I can think of is that we thought breakfast was included given the rate we paid. This may have not been the fault of the hotel though.
Leisure
10/10
Exceptional
26 Aug 2019
Verified traveler
The concierge/reception staff especially Yusef were most helpful getting us taxis and booking restaurants.This really made our stay less stressful and more memorable. The hotel has a wonderful ambience.
Leisure Partner
6/10
Pleasant
01 Aug 2019
Verified traveler
Nice historic property with a lot of ambiance but in a not so great location. Few dining options within walking distance. Breakfast was not included in our package and there is no a la carte options only a buffet priced at $32 per person. Service at breakfast was particularly poor with 5 waiters standing around but no one helping out. Overall better options possible at similar price point nearer to Jaffa gate.
Leisure Family
10/10
Exceptional
30 Jul 2019
Verified traveler
There is nothing negative to say about the hotel. Even a little bit prizy, it's worth every penny
Leisure Family
10/10
Exceptional
12 Jul 2019
Verified traveler
Lovely period accommodation with a beautiful room and great pool.
Business Family
10/10
Exceptional
10 Jul 2019
Verified traveler
The property and facilities are what is expected of a five star hotel. we particularly liked the Garden Restaurant in the evening it was very relaxed and the staff were outstanding.
Partner
10/10
Exceptional
30 Jun 2019
Verified traveler
The property felt like a private residence more than a soulless hotel. It is a unique property with very helpful and friendly staff with a lovely internal courtyard restaurant and an additional bar/restaurant in the grounds. The old town of Jerusalem is around 10mins away on foot.
Leisure Partner
10/10
Exceptional
22 Jun 2019
Verified traveler
The bathroom was cramped. But the room overall was very comfortable
Business Self
10/10
Exceptional
19 Jun 2019
Verified traveler
Live life in the style of times gone by and enjoy a piece of the luxurious past in this stunning slice of "temps perdu" from another era.

From the ambiance to the service, from the rooms to the food, this is a unique boutique hotel.
Business_and_leisure Friends
10/10
Exceptional
03 Jun 2019
Emilie

Beautiful place with slow service

One of the most beautiful hotels we have ever stayed in. Some cosy perks like radio in the bathroom, an amazing swimming pool with a jacuzzi and a shady inner courtyard made us totally fall in love with this place ! One downside the slow service ! We waited in average 1 hour to get our meals !
Partner
6/10
Pleasant
31 May 2019
Unhappy
The location and grounds were very good. Very near the historic old town. However we found the staff were in general arrogant and lacked the concept of service that I would have expected from a hotel that advertised itself as “one of the worlds leading hotels”. We were refused tap water in the restaurant and we had to ask that our empty, dirty plates were cleared from the table more than 15 minutes after finishing the course. This applied to at least 3 other tables near us, whilst 4 or 5 staff stood talking in the corner. The suited restaurant managers were most guilty of standing around when service was required. When we asked for cold milk for the room to go with the tea and coffee making facilities, the hotel wanted to charge us as a room service extra. We also found that the staff were all putting their hand out looking for a tip, yet not providing the discrete service one would expect from this hotel.
Friends_and_family Partner
6/10
Pleasant
29 May 2019
Verified traveler
The hotel is lovely but in a poor location for tourists.
The staff is ok, but very casual about the needs of thir guests.
Leisure Family
8/10
Excellent
18 May 2019
Verified traveler

Peace and Tranquility in Hectic Jerusalem

Beautiful old historic hotel - away from the crowds so great for relaxing but if you want to sightsee it is a rather far out from everywhere - a taxi ride and the fare is not cheap! We had a comfort room. It was a good size but it was clearly a little tired and in need of renovation and modernisation. The air conditioning was noisy and the shower and bath again need modernising. The staff were delightful and the dining/drinking areas were lovely. The pool was beautifully located and the free water was a lovely extra which makes it the 5 star it clearly deserves. Ideal get away from it all hotel in Jerusalem.
Partner

Location & surroundings

The American Colony Hotel – Small Luxury Hotels
One Louis Vincent St., 1, Jerusalem, Israel

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The American Colony Hotel – Small Luxury Hotels

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