Name: Exton Hotel & Conference Center At Exton
Address: 815 North Pottstown Pike, Exton, 19341, US

2/10

Poor

22 Jul 2026

Kimiko

My stay at this hotel was very disappointing. The lobby had a strong odor, and the front desk receptionist did not acknowledge me because he was on a personal call. I was unexpectedly told about a security deposit that had never been disclosed.

The hallway was dirty, and the room was in unacceptable condition. The light switch didn’t work, the bathtub was peeled halfway off, the walls were unclean, and the bed had stains on the sheets. I did not feel comfortable taking a shower because of the bathroom’s condition. There was also no outlet for the microwave, and repeated calls to the front desk went unanswered.

This experience fell far below basic standards of cleanliness and guest service. I will not return.

8/10

Excellent

20 Jul 2026

Jon

There was no service to the room to clean or refreshing towels for the entire stay. Otherwise everything look like it had been updated and of course we were there previously for the power outage a couple years ago and I see that the electric transformers finally been replaced so I'm glad for them that a power company did that. The staff is very friendly and other than the lack of those services mentioned above, everything was great. We've been forgetting this hotel since the late 1980s

Business

2/10

Poor

17 Jul 2026

james

Incredibly dirty. Dim lighting. Staff at desk was unfriendly and unhelpful if you can find them. Curtains were torn. Smelled like smoke and marijuana throughout the entire place. Checked out 3 minutes after we checked in

Family_with_children

2/10

Poor

16 Jul 2026

Mark A

Theives

6/10

Pleasant

16 Jul 2026

Rob

It was worth the price we paid for the stay.
Older hotel with not much for renos or up keep. I don’t think the carpets have ever been cleaned. Restaurant was closed the entire stay. Staff did what they needed to. The rooms were not made up daily and no fresh towels.

Family_with_children

10/10

Exceptional

14 Jul 2026

Jose

Habitaciones amplias y limpias, excelente personal

Self

10/10

Exceptional

12 Jul 2026

Sylvia

The room was clean but only 2 bath towels not too clean. The place smelled musky and was not very clean

Friends

8/10

Excellent

11 Jul 2026

Felicita

The only two reasons why my rating for my stay is a 4 out of 5 is because 1) the bathtub was chipped / peeling. You can see the parts where it was painted over so it looked bad. It was clean but it didn't look clean due to the paint and peeling. 2) the nightstands had charging stations built into them on the side, and unfortunately my charging block didn't fit into it. Thankfully I was able to find a extension cord near the desk so I could charge my devices.

Everything else was great. The room was clean, the bed was comfy, the water pressure in the shower was amazing. I'd stay again at this location.

Partner

8/10

Excellent

11 Jul 2026

Erin

The hotel is very large so be clear if you need a room near an elevator or the front of the property. I was given a
2 room suite. Very spacious and in relatively good shape. Room looked pretty clean including the bathrooms.

Self

10/10

Exceptional

10 Jul 2026

john

clean place well kept

4/10

Poor

10 Jul 2026

Dolores

No

Self

6/10

Pleasant

07 Jul 2026

Kingsley

Good

Partner

4/10

Poor

07 Jul 2026

Daniel

Room was not cleaned. Hair and trash all over the place in our room when we arrived.

Partner

8/10

Excellent

05 Jul 2026

Tu Vinh

Hair dryer was broken

8/10

Excellent

04 Jul 2026

Verified traveler

The staff was very nice. Breakfast was good and worth more than the price- plus it was very convenient. We found a fake fingernail and crumbs in the pull out sofas, and there was no bedding in either room for the pull out sofas. The pool was nice, but you can tell this property has had better days. There was a homeless tent at the back of the property and people were brushing their teeth in the parking lot. Some weed killer would really help the landscaping. Didn’t look anything like the pictures.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Tamika

Staff is always great! For the price, it is a great place to stay. This is my 3rd or 4th time staying here. It’s convenient, quiet, and comfortable.

Self

8/10

Excellent

01 Jul 2026

Holly

Positive and well spoken friendly staff. Pool was immaculate, rooms were clean. Bathroom needs updating (rusty ceiling tiles, dilapidated sink stand and \"repainted\" bathtub peeled about 50% TO BE FAIR: I mentioned this to the desk staffer who asked me to repeat it while he wrote it down. Definitely invested. ) . Quiet hotel. Clean comfortable beds and microwave and fridge worked beautifully.
Friendly breakfast attendant too.
View of the pool was nice.
Air conditioner worked fine.

Overall 4 out of 5 stars, would have given 5 except the bathroom.
Would go back.

Self

10/10

Exceptional

30 Jun 2026

Romel Briggs

everything was nice and quiet

8/10

Excellent

29 Jun 2026

Tamika

2nd stay. Will stay again.

Self

6/10

Pleasant

29 Jun 2026

Roxille

Breakfast and coffee were poor, the bar had the cheapest wine on the menu. Room was clean, staff polite a d the price was cheap.

4/10

Poor

28 Jun 2026

Maria

Breakfast lady would force you to tip her even tho its a buffet. Its also not included in the reservation
The only breakfast included was tea, no even coffee
The room was pretty good and it was easy to check in
My problem with this place was breakfast, i will not come back because of it

Partner

2/10

Poor

28 Jun 2026

Matthew

We got there 45 minutes after check in time, we were told we have to wait an hour for our rooms . The staff told us the wrong way to get to our rooms then offered no help to find them Then our card keys stopped working after each night and the staff was annoyed we kept asking for new ones. The window in our room was cracked, and we had no door latch, when I told the staff their response was \"I know\" I never saw a cleaning lady once and we were never asked for new towels. There was a broken broom in the hallway for the 3 nights of our stay

Friends

2/10

Poor

28 Jun 2026

Karen

To be fair, this is an older property so some dated cosmetics are to be expected. However, the overall room experience was terrible. For starters, there are two different elevators. Nobody told us that when checking in so we went to the second floor and walked all the way down looking for our room only to learn it was inaccessible the way we had come. We checked in Friday night and there had been no AC on in our room when we arrived so I immediately turned it on and down to 65. We checked out Sunday and the temperature was still only down to 74. The unit was old and smelled old. When we checked in Friday, there was part of a condom wrapper in the hall. When we checked out Sunday, it was still there. The shelf from the shower was missing because it wss broken off and sitting under the shelf beneath the sink. The TV was terrible - the signal is god awful and we were able to watch MAYBE 5 minutes of a program before it went back out. The bed was ok. The pillows - awful. Imagine a marshmallow. I folded up towels and put them under just to give it some structure. The pull out couch appeared to be from 1995. The entryway light didn't work. Most of the outlets didn't work, we had to charge our phone in the bathroom. Went downstairs for bedding for the pull out couch, she gave me sheets, I asked for a blanket and was told \"You need a blanket?\" I don't guess I do because the room is 75 degrees. Overall terrible experience, do NOT stay here.

Family_with_children

4/10

Poor

27 Jun 2026

Dolores

Because Expedia was used, apparently the clerk chose to dish attitude(guest saving money) rather than pay hotel price. Four customers were checked in immediately,regardless of it being before 4:00 pm.
I had to wait until 4:25 pm.
I arrived at 3:30 pm.
It was a handicapped room.

4/10

Poor

24 Jun 2026

Erin

When we arrived we were asked to pay in cash rather than credit for a discounted rate. We stayed for 5 days and never received any clean towels. The hotel is dirty and janky.

10/10

Exceptional

24 Jun 2026

Raymond

Manufeet!

8/10

Excellent

23 Jun 2026

Tamika

Great price! Staff is courteous and property is clean.

4/10

Poor

22 Jun 2026

Deborah

Hmm, where to begin. Nothing at all positive to say about this hotel. It’s in desperate need of a remodel or at the least new furniture and carpet cleaning. The carpet in the halls was filthy. Bathtub was grungy, Bathroom light fixtures nasty and corroded. No exhaust fan in the bathroom. Only one hand/face towel and no additional towels offered during our three night stay. No housekeeping even though the listing states daily housekeeping provided. Furniture was worn, chair upholstery was dirty. Shades on the bedside lamps were damaged and falling apart. Overall just a crummy place that was an unfortunate choice for our 35th wedding anniversary trip.

Partner

10/10

Exceptional

22 Jun 2026

Francis

My wife and I regularly sneak away to the exton hotel and conference center place bc it’s close by and has a pool for when mommy and daddy need some very alone time. Place is great

Partner

10/10

Exceptional

15 Jun 2026

Aaron

I’d stay here again

Self

10/10

Exceptional

15 Jun 2026

Julie

Awesome staff - late check out accommodation given, room very clean.

Partner

6/10

Pleasant

14 Jun 2026

Crystal

The bed was comfortable and the AC worked great, but the positives end there. This hotel has very outdated amenities, including a broken ice machine on the second floor. Worst of all was the bathroom hygiene. It was completely unacceptable—there was hair on the floor and in the tub, a strange powder substance along the edges, and visible urine on the toilet and surrounding floor. There is also no bathroom exhaust fan for ventilation. The management needs to address these severe cleanliness issues immediately.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Jenny

It was a very clean hotel, but I did not have a chair in my room and asked for one and never received it and it’s odd that they make you pay for breakfast

Family_with_children

10/10

Exceptional

08 Jun 2026

Jay

Rooms are clean. Staff was awesome. Breakfast was great.

Family_with_children

8/10

Excellent

06 Jun 2026

Michael

Breakfast is not served on Mondays & Tues, which was a bit of a bummer.

Family_with_children

10/10

Exceptional

05 Jun 2026

Salome

Not bad but they need some work on the bed because theirs an iron that hurts me so bad.

Self

4/10

Poor

05 Jun 2026

Bettie

Halls and room were dirty

Self

4/10

Poor

31 May 2026

Tristan

The rooms and hotel was poorly maintained and clean. Floors were dirty as our non-smoking room smelled like cigarettes.

Business

6/10

Pleasant

24 May 2026

Thelma

Elevator out of service. Outdated and a bit run down.

Partner

10/10

Exceptional

23 May 2026

Jamie

Tub drain wasn’t working properly. Otherwise, no complaints. Breakfast was super cheap and absolutely amazing!!

Family

10/10

Exceptional

23 May 2026

Holly

Everything was as expected.

Partner

2/10

Poor

21 May 2026

Nyathi

There was a power outage shortly after I checked into the hotel, and the electricity did not come back until the next day. This caused a very uncomfortable stay and affected my ability to rest properly before work. Overall, it was a disappointing experience and not what I expected from my booking through Expedia.

Partner

2/10

Poor

20 May 2026

Mayuresh

There was no power at the hotel for 2 days and the staff would not tell us anything. I had to leave halfway through my booking.

Self

8/10

Excellent

19 May 2026

Cecelia

The room was really nice. Only issue was the tub. The bottom of it looked as though someone dyed their hair and stained it. It also didn’t drain the best.

Family

4/10

Poor

18 May 2026

Andrew

Very run down hotel. Rooms some what clean, but bathroom is shabby.

8/10

Excellent

18 May 2026

Amy

It’s a decent place to stay. Our room seemed a bit outdated but overall it was clean. Breakfast was good, $6.95.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Elizabeth

Enamel on tub was literally half gone and edges were sharp. Conditioner provided was only half full. Beds were clean.

Friends_and_family Family

4/10

Poor

14 May 2026

Gopi

The tub was in terrible condition! Paint peeling and looking awful!

Self

4/10

Poor

13 May 2026

Donna

They charged us for breakfast and the food was just warm and the scrambled eggs were cold.

Partner

4/10

Poor

10 May 2026

Jaclyn

Staff claimed there was a system failure preventing us from checking in 20 min early but let other people check in.

2/10

Poor

07 May 2026

Justin

Questionable red stains on carpet. Unclean shower tub. Hair on unused towels. Staff gave $25 dollar unexplained charge before checking into room. Foul odor coming from the bathroom. Elevator not working. Bed had possible pubic hair on it. Spotted spider found in room. Unclean sink. Keycards stopped working day before check out

Partner

10/10

Exceptional

05 May 2026

Sergio

Clean room

Business

4/10

Poor

03 May 2026

Erin

The place is very dirty. There were crumbs on the floor in the room, and the shower was not properly cleaned. The elevator entrance was wet and stained with who knows what. I would say bring your own bed and sheets, or stay in your car (even better).

Friends_and_family Family

2/10

Poor

26 Apr 2026

Paula

Breakfast was cold and waitress was rude

Friends_and_family Family

2/10

Poor

26 Apr 2026

Paula

BREAKFAST WAS COLD AND WAITRESS WAS VERY RUDE TO MY FAMILY.

Friends_and_family Family

4/10

Poor

21 Apr 2026

Melissa

I booked the hotel for a large function because it said they have a restaurant. No restaurant. They have a restaurant but ONLY serve breakfast. The breakfast was both hot and cold. A lot of variety of breakfast food. All you can eat for $6.95. Not a good selection of Gluten Free items. Parking was self efficient and free.

Room; The water in shower wasn’t hot .. barely warm. The bed was comfortable and room appeared nice. View of outside was beautiful of the pool. Not opened yet but a nice view.

Self

2/10

Poor

20 Apr 2026

Louise

The outside of the building was not clean. The bathroom in the rooms was chipped and visibly dirty. The whole room experience was not clean. I would not stay here again.

Family_with_children

4/10

Poor

19 Apr 2026

Eric

The shower was broken. I’m a maintenance worker myself and still couldn’t get it on. It’s The handle was loose and just pulled out of the wall. The staff was no help, didn’t even offer any compensation. The room was relatively clean but just smelled musty and lights were out in the hallway

Partner

6/10

Pleasant

19 Apr 2026

Amy

Room was clean. Sheets has burnt holes, but room was clean. Staff was friendly. Couldn’t check in 2 hours early without paying a fee when hearing from others that their hotels were so accommodating with early check in.

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Lynne

Went to the hotel for a conference - the conference rooms were nice and clean. The lobby bathroom was clean too.
I did stay one night in the hotel and the room was not the greatest. The bathroom floor was sticky, the tub needed to be re-caulked and the ceiling tiles replaced. There is no fan in the bathroom either. The room smelled a bit musty but I remedied that by diffusing some essential oils.
If I was to come back for another conference, I would not stay here!

Business

2/10

Poor

16 Apr 2026

Tara

no bar no restaurant smoke smell in room the website is very false

Self

2/10

Poor

12 Apr 2026

Edward

Remote broken, ac broken no ice in machine, tub was terrible chipped and mold in shower

Partner

8/10

Excellent

12 Apr 2026

Lorenzo

The room wasn’t perfect. Honestly, I found a few hairs. But I mean it was $85. It’s nothing crazy. I will say at least I didn’t have to pay for parking. Unfortunately, they are right it does smell like cigarettes not really harsh but still noticeable. It definitely does the job but don’t think you’re getting a crazy hotel.

6/10

Pleasant

05 Apr 2026

Randy

Seems this was previously a beautiful name brand hotel with many features that has been repurposed into a budget hotel. Sort of like lipstick on a pig. The facility is tired. Toilet took for ever to fill. Hot water took a bit to show up. Ice machines not working. Bed was clean. Place was almost 1/3 the price of hotels nearby. There was a breakfast for $6.95 which smelled good we did not have time to try it. If matching furniture and brand new everything is your deal this may not be for you. Otherwise it saved us money and we got a good sleep.

4/10

Poor

05 Apr 2026

Shirleen

The property is old and the walls and carpet is dirty. The bath tub looks horrible, and I was given the wrong room

Partner

6/10

Pleasant

26 Mar 2026

Nikon

Fine

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Bryant

Room was clean and the check in/out was flawless.

Family_with_children

4/10

Poor

19 Mar 2026

Ron

Found hair on the sheets. Overall dirty and smelled of marijuana everywhere. High school students party place. Do not recommend if you have children or are older adults

8/10

Excellent

12 Mar 2026

Michelle

Overall no complaints

Family_with_children

10/10

Exceptional

09 Mar 2026

Kevin

Great staff, reasonably priced and decent place to stay overall.

Partner

10/10

Exceptional

09 Mar 2026

Alex

Not perfect, but terrific for the price. I will definitely come back again.

Self

10/10

Exceptional

09 Mar 2026

Aidan

Super friendly staff, they were very accommodating the whole trip

Partner

2/10

Poor

01 Mar 2026

Carlins

I stayed 3 days there no one come to clean the room no service at all I had to call to ask for new towels never again

Partner

10/10

Exceptional

26 Feb 2026

Mila

great service

10/10

Exceptional

25 Feb 2026

Denny

Excellent

6/10

Pleasant

23 Feb 2026

David

The alley was two noisy

4/10

Poor

20 Feb 2026

Subha

Staff were friendly. Power outlets did not work for chargers, towels are so small and the bath tub was so old and dirty

10/10

Exceptional

12 Feb 2026

Keith

Great staff. Very welcoming and helpful.

Business

10/10

Exceptional

06 Feb 2026

Abbigail

very nice

Leisure Partner

6/10

Pleasant

26 Jan 2026

Joseph

The bathroom was a disgrace. The floor of the shower/tub showed great sign if irreparable harm to the surfaces as something had worn through the layers exposing deeper layers. Even at that price we would not stay here again. Pay attention -- this is the first poor review I've ever written.

Partner

8/10

Excellent

21 Jan 2026

Aleksandra

Room was clean enough. Bedroom was comfortable and the 1776 decor was amusing. Bathroom was organized with small amenities, but did not seem 100% clean. One bath towel had a cigarette burn in it when we got there. Worth the price I paid however.

Leisure Partner

2/10

Poor

01 Jan 2026

Eboney

We just stayed at this place for the first time, my family and I… it was a pretty large group. We brought the New Year in here, so we checked in late. Came in to our rooms and there where literally roaches crawling on the wall in the bathroom.. I complained about it and they said they couldn’t get in touch with the manager.. still waiting for a response

Family_with_children

10/10

Exceptional

14 Dec 2025

Kevin

Very nice accommodations. Nice staff. Helpful

Business

6/10

Pleasant

07 Dec 2025

Charles

The color of the room was very dark (brown color walls and dim lighting) the remote control on the TV was an old style and was not easy to use. Bathroom was nice but the facuet in the bathtub would still run when you turned on the shower.

Leisure Self

4/10

Poor

21 Nov 2025

Martin

The place is dark and dingy. They could not be bothered to sweep the elevators, they have you place your trash outside the room for pickup before 4PM otherwise it will sit there all night. They do not make up the room daily. Cheap for a reason.

6/10

Pleasant

17 Nov 2025

keith

Everything was good, my only problem was waiting for them to return my deposit

10/10

Exceptional

16 Nov 2025

Viswanath

Clean and cozy. Ideal location for an overnight trip.

Leisure Self

10/10

Exceptional

16 Nov 2025

Beth

Friendly receptionist at check in though difficult to understand.

Leisure

8/10

Excellent

15 Nov 2025

Sue

Shower curtain was dirty and the fridge wasn't clean but the rest of the room was perfect and sheets were clean.

Friends_and_family Family

6/10

Pleasant

14 Nov 2025

Tyler

We checked in alright and it was smooth enough. Checkout was also very smooth. That being said, we had reservations for a room with a king bed and sofa bed and had to be \"downgraded\" to a two double bed room because of a \"system update\" and the rooms were \"booked out.\" There was no communication beforehand of a change to our reservation's status. With having two small children, we had picked the room specifically for that need. On top of that, there was a smell of marijuana in the hallway. This can't be helped without PA law enforcement, but it was not something we expected or want to expose our young children to.

If it was just my wife and I, things would have been more tolerable.

Friends_and_family Family

2/10

Poor

12 Nov 2025

Katelyn

We found roaches walking on our clothes in the morning

Business_and_leisure Family

8/10

Excellent

12 Nov 2025

Joan

Rooms and service are on point? The staff is welcoming, attentive and do a great job checking in, fast and easy. We use this hotel a lot as we travel with our team from Massachusetts to near by West Chester University and other local showcases and we love staying here as it’s convenient and there’s a Wawa’s walking distance or a minute drive.

8/10

Excellent

11 Nov 2025

aimee

It

10/10

Exceptional

08 Nov 2025

LEONTYNE

The staff was very courteous and the room was clean and comfortable.

Partner

8/10

Excellent

08 Nov 2025

Michael

There was no maid service over the 2 nights we stayed there

Leisure Partner

8/10

Excellent

02 Nov 2025

Andrea

The bathroom floor was filthy. The towels were way too small. The room was very quiet and the bed was pretty comfy.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Samuel

Staff. Was friendly, caring and professional

Leisure Partner

8/10

Excellent

31 Oct 2025

john

It is the start of winter, and when I turned on the heat, I experienced sinus issues. After letting it run for a day, things finally calmed down with micro dust. The hotel was clean. It is an older hotel, so the tubs are worn out. There are many traveling maintenance workers, so the carpets are a bit worn.

Leisure Self

4/10

Poor

28 Oct 2025

Rob

Had to have my room switched because clearly dirty bed with a dip pouch chewed on and stuck on the headboard of bed. Ice maker was broken on my floor and i wasn't aware of the fact that most of the business is from housing vouchers for homeless.

Business

4/10

Poor

27 Oct 2025

Bradley

Staff friendly. Lobby clean and updated. Hallways, elevators, rooms and bathrooms conditions are filthy and stained and extremely worn out. Cigarette smoke permeated the entire building including our non-smoking room. Would return should management/ownership upgrade the property

Partner