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Residence Inn Philadelphia West Chester Exton

Philadelphia - PA · United States

10 N Pottstown PikeView location

8.4/10Excellent598 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.8/108.8
Condition8.4/108.4
Location9.2/109.2
Neighborhood8.8/108.8
Quality6.0/106.0
Value8.0/108.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Philadelphia West Chester Exton

With a stay at Residence Inn by Marriott Philadelphia West Chester/Exton in Exton, you'll be in the business district, within a 15-minute drive of West Chester University of Pennsylvania and Eagleview Town Center.

This hotel is 16.7 mi (26.8 km) from The Greater Philadelphia Expo Center at Oaks and 17.5 mi (28.1 km) from Longwood Gardens. Make yourself at home in one of the 96 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with premium bedding.

40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves. Featured amenities include a business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    18
  • Optional fees
    • Self parking fee: USD 12.00 per night
    • Pet fee: USD 100.00 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Eagleview Town Center 2.8 km / 1.7 mi
The Struble Trail 4.3 km / 2.7 mi
The Mill at Anselma 4.6 km / 2.9 mi
Upland Farms 4.6 km / 2.9 mi
Exton Square Mall 5.2 km / 3.2 mi
Marsh Creek State Park 5.3 km / 3.3 mi
Fellowship Field 5.5 km / 3.4 mi
Struble Trail Norwood Road Trailhead 6.8 km / 4.2 mi
Victory Brewing Company 7.5 km / 4.7 mi
Innovative Performing Arts Center 7.7 km / 4.8 mi
Ludwig's Village Market 7.8 km / 4.9 mi
Regal Downingtown 7.9 km / 4.9 mi
Route 401 Open Space 8.2 km / 5.1 mi
Dowington Country Club 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Philadelphia West Chester Exton

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Philadelphia West Chester Exton

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Philadelphia West Chester Exton

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Philadelphia West Chester Exton

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Philadelphia West Chester Exton

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Philadelphia West Chester Exton

8.4
Excellent
598 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.4 /10
Location
9.2 /10
Neighborhood
8.8 /10
Quality
6.0 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Mamie
Friendly employees. Very clean and quiet.. I would highly recommend staying here
10/10
Exceptional
26 Jun 2026
Joe
Clean, spacious and very friendly staff.
Family
4/10
Poor
25 Jun 2026
Brian
Had my booking but not a room. Sent me to another hotel for the night. Was pretty aggravated to have to pack my things up.
Self
10/10
Exceptional
12 Jun 2026
Ronald
The staff was very friendly. Our room was clean and very comfortable. This is a lovely hotel.
Partner
6/10
Pleasant
31 May 2026
Dexter
Room had a bit of a smell. Like covering smoke or pet odors. Door was very stuck and lock mechanism worked most of the time. Breakfast only had 1 attendant and could not keep up. Very little food was out. Will not stay here again. Not terrible, but not up to par.
Family
10/10
Exceptional
14 Apr 2026
Charles
Nice breakfast menu , comfortable stay .
Partner
6/10
Pleasant
14 Mar 2026
Robert
I had paid for and booked a 2 bedroom suite. Check in was slow, backed up and chaotic and I was sent to a 1 bedroom suite. Desk would not rectify.
Friends_and_family Family
8/10
Excellent
02 Mar 2026
Cecil
Internal common areas were hit
Family
8/10
Excellent
16 Feb 2026
Christina
Room was clean. The tub was a bit rusted out above the drain
Partner
10/10
Exceptional
15 Feb 2026
jada
Everything was good
Leisure Partner
10/10
Exceptional
26 Jan 2026
Lauren
Local that needed a safe and warm place to stay during winter storm. Very friendly and accommodating front desk and breakfast manager. Delicious free breakfast buffet. Clean room and comfy bed. Kitchen amenities were useful. Parking plentiful. Would recommend for travelers that want more than just a small hotel room.
10/10
Exceptional
24 Jan 2026
Christopher
King suite was only 20ish more dollars than a normal queen. Sink, microwave, stovetop, fridge, dishwasher, complementary dishes, cups, etc.
Excellent.
Can't say anything about the normal rooms though.
10/10
Exceptional
09 Jan 2026
Mandy
I chose to stay at this hotel because of the positive reviews it has and it did not disappoint! It’s not the newest hotel, but it is very clean! I notice everything when I stay at a hotel and this hotel and room really didn’t have anything I’d say looked dirty. To top it off, the woman who was working at the front desk when I checked in was fabulous worked at the front desk warrived
10/10
Exceptional
01 Jan 2026
Natividad
Very clean comfortable rooms
Friends_and_family Family
8/10
Excellent
22 Dec 2025
Kimberly
Room was clean. Great bfast setup.
Leisure Friends
6/10
Pleasant
19 Dec 2025
Adam
The staff is this hotel's greatest asset. If it wasn't for them, I would have looked for the exit to stay somewhere else on this trip after the way it began.
Business
8/10
Excellent
11 Dec 2025
Maria
My daughter and I were there for her dad's burial for an overnight only. The hotel room appeared to be clean, the beds and pillows were comfortable, hotel was quiet, breakfast set up offered a variety of hot and cold food. Thankful and hotel served its purpose. I'd recommend for a family stay!
Friends_and_family Family
8/10
Excellent
01 Dec 2025
Rani
Expect breakfast everything is good
Friends_and_family Friends
10/10
Exceptional
21 Nov 2025
Sarah
The ladies at the front counter were super! Big smiles, giggles and super helpful!
10/10
Exceptional
20 Nov 2025
Karen
Nice property
Leisure Family
10/10
Exceptional
04 Nov 2025
Lori
Great place, great breakfast.
Business
8/10
Excellent
27 Oct 2025
Iliccia
Breakfast could have plant based food options.
Leisure Family
8/10
Excellent
14 Oct 2025
Bruce
Room was very clean and spacious. Staff was friendly and courteous. Breakfast was good, with lots of dining space.
Business
4/10
Poor
22 Sep 2025
Keith
It was very noisy at night up until about midnight. Additionally, there was a charge for parking at this facility. That was NOT expected considering the location.
Leisure Self
10/10
Exceptional
15 Sep 2025
Savanna
Calm
6/10
Pleasant
13 Sep 2025
Ellen

3-Stars

Sheets had dried stains all over, had two flies in my room, no spoons in kitchen. Minimal supplies. Doors were old and very loud, I could hear them open and close all night. I did like that the microwave was set to be very quiet.

Overall was fine but have been to much better Residence Inn properties and expected the same level of quality here.
Business
6/10
Pleasant
01 Sep 2025
Jay

Lost our onekey rewards

When we got to the hotel our room wasn't ready. They asked if we would take a style of room that was different so we could get in quicker and we did. Since we did the charged us the hotels rates. Therefore we lost our onekey reward. We ended up paying approximately 60 dollars more than what we we supposed to.
Partner
6/10
Pleasant
31 Aug 2025
Vanita

Okay Stay

Every time we stay at this location we do not get what the reservation is for!.. We reserve a king and always get a queen. This time we had a little critter in the bathroom. Don’t think we will be staying at this location again😐
Friends_and_family Family
2/10
Poor
31 Aug 2025
Melissa
Expedia changed hotels without notifying me. Hotel was beautiful, staff very friendly and accommodating.
8/10
Excellent
26 Aug 2025
Sarah
Property, rooms and area are nice, and I frequent this property. Just can't believe that they charge me$12 a day to park on top of the hotel fees
8/10
Excellent
21 Aug 2025
Nirmala
Good
10/10
Exceptional
19 Aug 2025
Verified traveler

Home On The Road

We reserved the one room suite a few times. Loved that we could had a door to separate the two spaces. Someone on the sofa sleeper and a couple of us on the queen bed. We were all comfortable. Besides egg and sausage other breakfast options included mini quiche, cheese jalapeno biscuit and iced coffee.
Friends_and_family Family
10/10
Exceptional
18 Aug 2025
Colleen

Great

Great
Self
8/10
Excellent
17 Aug 2025
Sarah
Nice
10/10
Exceptional
16 Aug 2025
Leo
Bed was very comfortable.
Friends_and_family Family
6/10
Pleasant
10 Aug 2025
Wendy

Ok at best

They did not have our correct reservation and now I have to contact them because they charged my card a higher room rate.

The lobby was nice, staff was pleasant. The room was ok, we didn’t get the king we requested. The air conditioner kicked on and off all night and made loud noises waking us up every time it went back on.

Breakfast was average

Ok enough but would not book again

Friends_and_family Family
6/10
Pleasant
28 Jul 2025
Jiatian
The area is good but the room is smelly.
Leisure Self
10/10
Exceptional
27 Jul 2025
Srikanth

Great place to stay

Great service - very well maintained and clean . Good breakfast
Friends_and_family Family
6/10
Pleasant
26 Jul 2025
Tyler
I had high expectations for this stay, but I was disappointed by a number of issues that made the experience frustrating.

The door to our room was broken, and we had to jerry-rig it just to get in. One of the lightbulbs in the room was out when we arrived. There were cobwebs in multiple ceiling corners and even a spider in the shower. My key card stopped working 4 times in two days. While the power outage may have been out of the hotel’s control, these other problems were not.

I expected better upkeep and basic functionality from a place at this price point. I wouldn’t stay here again.
10/10
Exceptional
17 Jul 2025
Terrance
Very pleasant stay every time I stay there. Staff is very nice and friendly
Leisure Partner
10/10
Exceptional
05 Jul 2025
Shawna
Fantastic staff! Just wish you had a pool
10/10
Exceptional
01 Jul 2025
William
I was only there for one night but the lobby staff was super friendly and helpful, the room was immaculately clean and comfortable and I would stay here again without hesitation.
Business
2/10
Poor
26 Jun 2025
Rosheni
Very poorly maintained.
Fire Alarm was hunging on the ceiling, bathroom floor tiles were cracked and uneven, bath tub was dirty and paint was coming off and rusted. Room selled like urinary.

I wish i took pictures. I was soo tired adter 10 hr drive.
Business_and_leisure Family
10/10
Exceptional
17 Jun 2025
Kendra
Nice clean property. Older but updated nicely. Traditional Marriott comfort with excellent customer service.
Leisure Family
10/10
Exceptional
15 Jun 2025
Susan
Everything we expected was delivered
Friends_and_family Family
4/10
Poor
13 Jun 2025
Ilse
The A/C in my room did not work. I reported it to the front desk on the second day, and on the third day maintenance came out. He replaced a part but it did not fix the problem. I also requested housekeeping, but they never came. I spent 4 nights with no air conditioning. I was told they would compensate by rewarding Bonvoy points, but that never happened either. I don’t think I’ll be staying with them again.
Leisure Pet
10/10
Exceptional
09 Jun 2025
Charles
As a service provider company owner, I was especially impressed by each of the staff. They were friendly and efficient. A credit to themselves and their training. Thanks
Leisure Family
10/10
Exceptional
21 May 2025
Julie
Staff was friendly, room was clean, and everything was convenient.
Leisure Partner
10/10
Exceptional
19 May 2025
Malai
Rooms are spacious and well appointed. Staff was accommodating
Leisure Self
10/10
Exceptional
19 May 2025
kristen
Complimentary breakfast was amazing, checking in and out was easy, food options by the hotel are great, room was very clean and even offered more amenities than listed. Downside, the court that they have for basketball/net sports are small and the net isn't there, but I would stay at this location again.
Leisure Friends
10/10
Exceptional
17 May 2025
Jarred
Easy commute to where I needed to be. Staff friendly and it was clean.
Business Self
8/10
Excellent
14 May 2025
Christine

Large Rooms but Attention to Details Needed

Enjoyed the spacious suite and the room was quiet. Bed comfortable but every pillow was way too soft. The condition of the floors and kitchen were well worn and the bathroom toilet light flickered almost all the time. Staff friendly. Disappointed there is no decaf tea options. Oatmeal bar is great but needs cinnamon.
Friends_and_family Family
10/10
Exceptional
10 May 2025
Terrance
Staff was very attentive. For example, I needed some big trash bags to hold the balloons that we were blowing up, and the front desk went out their way to accommodate us
Leisure Partner
4/10
Poor
04 May 2025
Elyse
I don't normally write negative reviews, but found my stay to be quite different from what I had read online. If I had paid a fraction of the price it would have been expected, but for how expensive the room was, it was quite filthy. Smelled of stale cigarettes despite being a smoke free building. There were some short hairs in the sheets, and lots of hair (same color) on the bathroom sink as if a guy had shaved his beard and it hadn't been cleaned. The shower drain was rusted and the tub floor was stained and just dirty. Shower drain clogged within a few seconds of the water turning on. Every other aspect of service was fine, it was just a dirty room.
10/10
Exceptional
03 May 2025
Michael
Close to restaurants and grocery stores. Room was clean, and bed comfortable. Extended my stay by a day with no issues. The hotel did not perform cleaning services as advertised every other day. I did get new towels from the desk twice with no issues. This was not a problem for me because I didn't create a mess to be cleaned up anyway.
Business Self
10/10
Exceptional
26 Apr 2025
Angela
The price for our two king Bedroom suite was very fair. The bedrooms were separated by a kitchen and living area providing privacy and quiet sleeping spaces. Three televisions. Two showers both with good water pressure. All the amenities needed to provide a comfortable stay. The staff were very accommodating. Very nice breakfast. The furniture is a little outdated but I liked that most of the surfaces were plether as it is easily cleaned. We will stay again..
4/10
Poor
22 Apr 2025
Joshua
Worn down buildings, haphazardly cleaned and excessive fees. Definitely not up to the chains standards
Business_and_leisure Pet
4/10
Poor
22 Apr 2025
Melissa
We checked in and there was a terrible foul odor in the bathroom. They switched us to another room and it looked like the room wasn’t cleaned crumbs on the floor crumbs on the two chairs by the table, sticky table the bathroom smelt, nice lol had to strip off the comforter to get a fresh clean one had the temperature on cool 45 and it was hot. See pictures below of the thermostat the only Good part staff was super friendly. I think they need better maintenance and better housekeeping. Actually, I can’t even show you pictures because there’s no way to put them up.
10/10
Exceptional
15 Apr 2025
James

Will stay again

We only stayed a night. It was comfortable clean. Our son was not feeling well the night/ early morning staff were very helpful in getting crackers water etc. the room was big enough that the three of us and service dog had plenty of space. The price was really good and it was better than expected from what I was expecting.
Friends_and_family Family
10/10
Exceptional
09 Apr 2025
Terrance
Staff was very professional and knowledgeable. The hotel very clean
10/10
Exceptional
08 Apr 2025
Terrance
Very nice and clean
Leisure Self
10/10
Exceptional
06 Apr 2025
willie
The young lady at the front desk made me feel like i wasn't supposed to be there.

I gave her my dr
8/10
Excellent
01 Apr 2025
RICHARD
Attentive staff
10/10
Exceptional
26 Mar 2025
TOC Lunettes

Comfort on the road!

Comfort oasis!

One could hear-feel the people walking in the room above mine….. but nothing serious.
The property is very well kept, it is very relaxing.
Business Self
10/10
Exceptional
24 Mar 2025
JAMES
KIND AND FRIENDLY. FRONT DESK PEOPLE WERE AMAZING
Friends_and_family Family
10/10
Exceptional
21 Mar 2025
Breana
Our stay was amazing! I don’t think guests should be charged to park. Overall great stay!
10/10
Exceptional
22 Feb 2025
Chivonn
Maya working the front desk was extremely welcoming, friendly and professional. Considering she checked me in at 9 PM and checked me out at 8 AM.
10/10
Exceptional
11 Jan 2025
Charles
Staff
Leisure Family
10/10
Exceptional
02 Jan 2025
Lori
I was pleasantly surprised by the appearance of my room - it was spacious, clean, quiet, and comfortable. It was convenient to everything we needed or wanted to do. The outside of the property was nothing special and the building appeared to need some up-keep. Don't be misled by that; your room will be excellent!
Leisure Family
2/10
Poor
30 Dec 2024
Valerie M
All of my personal items were stolen or thrown out. I didnt even stay because i had nothing to even wear. Management offered no resolution and marriot cooperate was no help either. So now im out the cost of the room and approximately $80-$100 of personal belongings. The time before that an employee tried to enter my room at 2am and the time before that my boyfriends windows were smashed in his work van and tools were stolen.
Business_and_leisure Partner
10/10
Exceptional
26 Dec 2024
Pamela
We like the kitchen.
4/10
Poor
12 Dec 2024
Keith

Staff Excellent but location needs upgrade

The staff was excellent - however the noise level was excessive and quite honestly it was a little shady - the parking lot was traveled by transients at all hours even found one looking inside my vehicle at night - luckily it was locked. if you are going to charge $12 per night for parking perhaps it would be a good idea to secure the lot.
Business
10/10
Exceptional
03 Dec 2024
JAMES
THE STAFF WAS AWESOME
Friends_and_family Family
10/10
Exceptional
25 Nov 2024
Nancy

Outstanding breakfast, nice kitchen and room setup

I stay here when traveling cross country to be with my Mom, who is in Assisted Living. I always like having a kitchen. This has a 3/4 size refrigerator, microwave, 2 burner stovetop, sink, and dishwasher. I only combine or warm up foods, but actual cooking could be done here! I love the breakfasts, with eggs, oatmeal, waffles, bacon or sausage (on different days), cereals, bagels, fruits and pastries. This is way nicer than coffee and pastries. The desk is very large, for spreading out. The door on my room was out of alignment and problematic. They had their guy look at it right away, but couldn't really do anything for it. I would like to see recycling in the rooms. I left my recyclables on the counter, but they probably got trashed. All staff was friendly. Would recommend staying here, especially for the kitchen and the hot breakfast.
Friends_and_family Family
2/10
Poor
24 Nov 2024
Tyesha
The front desk service not good
10/10
Exceptional
18 Nov 2024
Estely
The stay was good room service only came once out of the 4 day I was there.
Partner
8/10
Excellent
18 Nov 2024
David
Getting old a lot of heating and ac noise. Breakfast could be better
Business_and_leisure Partner
10/10
Exceptional
08 Nov 2024
Matthew

Great staff

Every employee at this hotel was overwhelmingly, helpful, and a pleasure to deal with. I appreciate all their help with a difficult situation. They made it much easier for me to be OK.
Self
6/10
Pleasant
01 Nov 2024
Jennifer
I booked 2 king studio rooms. When I checked in, the front desk person said that there was only one king studio available and that a queen bedroom was the only room option. She said that since I booked with Expedia the hotel had the right to give the king room to others. It is a first come first serve booking because I didn’t book directly with them. Really??? Expedia please explain this situation???
Leisure Family
10/10
Exceptional
30 Oct 2024
Valerie M
Maya, Bee and Ishine were great. Thanks for making my stay feel like home.
Self
4/10
Poor
19 Oct 2024
Stephen
Very slow in checking us in. A room was not available when we tried to check in. Asked for additional pillows and never received them. Went to the front desk to check on them and no body was at the desk. After 10 minutes of waiting I gave up.
Leisure Partner
8/10
Excellent
18 Oct 2024
David
Nothing
Business_and_leisure Family
10/10
Exceptional
29 Sep 2024
Lisa
Friendly staff, very clean room. Only thing we did not like was a parking fee added.
Leisure Family
2/10
Poor
27 Sep 2024
Jessica
I am extremely
Dissatisfied with Expedia. I booked a king bed with a pull out couch and I was given a room with a king bed and a couch that did not pull out. I asked them to resolve the issue and they said they couldn’t as it was booked with Expedia. I would like a full refund as this was not the room I had booked and needed up sleeping on an incredibly small couch for the duration of my
Stay
Business
6/10
Pleasant
15 Sep 2024
Joanne
The staff was wonderful.

The silverware was dirty.

I parked in the back, but the lighting was not good. I did not feel safe to go out back once it was dark.
Leisure Self
10/10
Exceptional
14 Sep 2024
Xiaoyi
Staff
10/10
Exceptional
09 Sep 2024
Drew
I had a great stay here. The staff were friendly and accommodating. Smells good the minute you walk through the door. Breakfast was great, bed is cozy, overall a great experience.
Leisure Partner
10/10
Exceptional
04 Sep 2024
Thomas

Great hotel room to work out of

Surprisingly large room & a great layout with a huge desk for work.
Business
10/10
Exceptional
01 Sep 2024
Daniel
Really nice room. Everything was great. Will be booking here again.
Friends_and_family Friends
10/10
Exceptional
03 Aug 2024
Lyn
It was so clean there and so nice. Even though there are dogs allowed there animals, it is very, very clean and the staff is so friendly. They help you in any way you need.It's so great there.I love it I will return
Leisure Pet
8/10
Excellent
20 Jul 2024
Bonnie

Should not charge for parking

It was fine
The free breakfasts were great
All the workers very helpful
Partner
10/10
Exceptional
18 Jul 2024
Susan
Newly renovated
Business Self
10/10
Exceptional
14 Jul 2024
Verified traveler

Clean and refreshing-a great Residence Inn!

Amazing and clean -- really appreciate the extra efforts the staff went to!!
Business
8/10
Excellent
14 Jul 2024
Kelly
Right off Turnpike; off the main drag. Seems like part of the hotel was/is permanent housing for some. Parking fee was unexpected since there are empty buildings surrounding the hotel and plenty of parking. No other hotels in this area charge for parkikg .
Business
10/10
Exceptional
05 Jul 2024
Nina
We were in town for my son's lacrosse tournament. The hotel was clean, rooms were very spacious with nice kitchen area. Complimentary breakfast is always a plus in our books! Lots of restaurants on the street where the hotel is located. Starbucks nearby was a perk!
Business_and_leisure Family
10/10
Exceptional
28 Jun 2024
David
Excellent place to stay.
Leisure Family
10/10
Exceptional
16 Jun 2024
James
Quick check in. Friendly staff. Clean & spacious room. Entire facility appeared to be updated. Nice complimentary breakfast.
6/10
Pleasant
12 Jun 2024
David

Nice people, but room not clean.

The room had a smell, as we entered. A window had been opened in order to air it out. We couldn’t unpack because the drawers were not clean. However, all staff encountered were friendly and helpful.
Friends_and_family Family
6/10
Pleasant
11 Jun 2024
David

Nice people, but room not clean.

The room had a smell, as we entered. A window had been opened in order to air it out. We couldn’t unpack because the drawers were not clean. However, all staff encountered were friendly and helpful.
Friends_and_family Family
10/10
Exceptional
09 Jun 2024
Lanette
The staff were over the top !!! Very helpful & friendly!!! We will be back!

Location & surroundings

Residence Inn Philadelphia West Chester Exton
10 N Pottstown Pike, Exton, United States

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