Name: Walt Disney World Dolphin Resort
Address: 1500 Epcot Resort Boulevard, Lake Buena Vista, 32830, US

Walt Disney World Dolphin Resort

Orlando Area - Florida - FL · United States

1500 Epcot Resort BoulevardView location

100 reviews shown

6/10

Pleasant

18 Jul 2026

Deborah

I did not like my room location right by receiving you heard the trucks from 545 am and the unloading not to mention the horrible view

2/10

Poor

17 Jul 2026

Angel

The rooms on the 11th floor smelled like mildew and the rooms smelled even worse. They did move us to a different room on the same floor and it was just as bad.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Aimee

Loved the location and the pools are awesome

Family_with_children

6/10

Pleasant

16 Jul 2026

Susan

The location was wonderful - walking distance to the Boardwalk, Epcot and Hollywood Studios, as well as boat transfers. Daily resort fee and parking come to almost $100/day. The game room was fun, the pool was disgusting - cloudy and the deck was very dirty. The two restaurants we ate in were way overpriced - we ended up going to the parks to eat! The grounds and lobby were pretty - our room was not. The 3 lamps in the room had major stains on the shades, the towel rack was falling off the wall, the tub was so slippery there was no way we could even step into it without putting a towel on the bottom to prevent falling, and the grout and seams in the bathroom needed some major attention. Would not stay there again. The \"true\" Disney resorts will get my $$ from now on.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Javier

Nice hotel and amenities…

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Robert

I go to this property yearly…. Most staff I are friendly…. Location is terrific!

Family

10/10

Exceptional

14 Jul 2026

Shayn

I cannot say enough good things about this property. 5 stars. The only thing I think should be obvious in the listing is the cost of parking daily rate. 40 for self-parking and 50 for valet per day is STEEP but really when you compare that to the cost per night in similar Disney properties it evens out. Also, in the listing I booked it specifically stated a pull-out sofa, but when we arrived there was none and we had to have them bring in rollaway. Overall and fantastic experience though. I will stay here again.

Family_with_children

2/10

Poor

13 Jul 2026

Ezgi

I am extremely disappointed with my experience. Your hotel charged my credit card twice for the same stay, and for the past five days I have been spending my time contacting both the hotel and my bank because of a mistake made by your hotel.

This issue should have been resolved immediately, yet I am still waiting for my refund. It is unacceptable that I have had to deal with this for days, especially when the double charge was not my fault.

I truly regret staying at your hotel because of the stress and inconvenience this has caused. Please process my refund immediately and confirm once it has been completed. I expect this matter to be resolved without any further delay.

Family_with_children

10/10

Exceptional

13 Jul 2026

Ellen

Great location and nice to have a bunch of pools to choose from.

Family

10/10

Exceptional

12 Jul 2026

Nicholas D

Breakfast was great and pools were fantastic

Family_with_children

8/10

Excellent

12 Jul 2026

CONSUELA

Since it is listed as a “Disney” property we were expecting something that exemplifies Disney especially for the kids. It is a beautiful property but I don’t feel it is family oriented at all. We were very disappointed.

10/10

Exceptional

12 Jul 2026

Robert

Excellent

Family_with_children

4/10

Poor

12 Jul 2026

Tiffany

This is a super cleab

8/10

Excellent

11 Jul 2026

Alvin

Love the easy on which I could get to the parks

Self

10/10

Exceptional

11 Jul 2026

Kaylie

Highly recommend! Walking in feels like luxury hotel. There are many options of restaurants on property, gift shop and little shop on site. I was looking for something close to parks with option of early entry without spending too much with value hotels.

I am very picky when it comes to cleanliness of room and hotel. My expectations were met and offer to come clean room daily. The staff is very helpful and friendly. I did not stay enough to speak on amenities as I did not have chance to check out. Walking distance to Epcot is not bad once you figure out how to get there and ease of using transportation. They have movie night on beach with park for littles which was nice. Only complaint I would have is the charging ports of lamps do not work well and the room service they offer is very pricey.

Overall it was an excellent experience and I recommend staying here!

Family_with_children

10/10

Exceptional

11 Jul 2026

Kerry Anne

I want to shout out to the Bell staff at the Stephen. We had to do two hotel changes within the Swan dolphin complex. They were helpful always with a smile and so attentive. Everyone here has been great! This is our third trip here and wouldn’t go anywhere else.

10/10

Exceptional

11 Jul 2026

Laura

Great

10/10

Exceptional

08 Jul 2026

JOAQUIN

A plus

Family_with_children

10/10

Exceptional

08 Jul 2026

Justin

Hotel is amazing and the restaurants are so good

Partner

6/10

Pleasant

08 Jul 2026

Rossana

Great location

Family

6/10

Pleasant

08 Jul 2026

Jill

Room was clean but very small (even with an upgrade). Property felt old and dated. The amenities were nice such as the restaurant (great service and food) as well as the easy access to the boat to Epcot. It was fun being able to walk to Disney's Boardwalk as well and watch fireworks from the bridge.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Annmarie

Beautiful amenities and great location

10/10

Exceptional

07 Jul 2026

Anthony

Our stay at the Walt Disney World Dolphin Resort exceeded every expectation. From the moment we arrived, it was clear that this property is committed to providing an exceptional guest experience. The amenities are outstanding, offering something for everyone. Whether you’re relaxing by the beautiful pool complex, enjoying the wide variety of restaurants and lounges, taking advantage of the convenient transportation to the Disney parks, or simply unwinding in the comfortable accommodations, every detail is designed with guests in mind. (Walt Disney World). One of the first things we noticed was how impeccably clean the entire resort was. The lobby, guest rooms, restaurants, common areas, and outdoor spaces were all spotless and meticulously maintained throughout our stay. What truly sets the Dolphin Resort apart, however, is its people. Every Cast Member and hotel associate we encountered was warm, welcoming, and genuinely dedicated to making our visit memorable. The hospitality was second to none, and every interaction reflected professionalism, courtesy, and a sincere desire to provide outstanding service. From the front desk to housekeeping, dining staff, transportation personnel, and maintenance teams, everyone consistently went above and beyond.
The Walt Disney World Dolphin Resort delivers the perfect combination of comfort, convenience, luxury, and exceptional customer service. It’s a place where guests truly feel valued, and it’s easy to see why so many visitors return

Partner

10/10

Exceptional

07 Jul 2026

james

Great stay wonderful hotel.

10/10

Exceptional

07 Jul 2026

Christopher

Good service

6/10

Pleasant

07 Jul 2026

shelby

Enjoyed proximity to parks. Probably would not stay again. Older complex, on arrival sheets were soiled or stained had to have changed. Same evening roach on coffee in the room. Room appeared clean otherwise. Ice machine on our hall did not work throughout our stay. Very long way to elevators.

Partner

10/10

Exceptional

07 Jul 2026

Darlene

Love love !!!!!

10/10

Exceptional

06 Jul 2026

Juan

Rooms were very comfortable, really enjoyed our stay. Got to relax and enjoy the ammenities between parks with my family.

Family

8/10

Excellent

06 Jul 2026

Pete

This is a wonderful place to stay and we loved it but we keep getting missed for room service we had room service 2 days of our 8 day stay. Just inconvenient when we need to get towels every evening after the day at the park.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Tab

Amazing hotel and team. We love the location and choices.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Marci

Better this time then the last.

Partner

10/10

Exceptional

05 Jul 2026

Adriana

Everything was great, room was spacious and very clean(clean, most important to me) bed was very comfortable. Front desk clerk was very nice and helpful. My husband was impressed with the gym area, and well kept all around property!

Partner

10/10

Exceptional

05 Jul 2026

Cynthia

Best help during checkin and parking

Self

10/10

Exceptional

05 Jul 2026

Kerry

We have stayed here several times and keep coming back.

6/10

Pleasant

05 Jul 2026

Danielle

Be prepared to wait for the bus to commute to the parks. If it is raining, the water transport will not be in operation. The carpet in the hallway is faded and we had water damage to our bathroom door and to the side of the shower.

Family_with_children

10/10

Exceptional

05 Jul 2026

Donna

Got upgraded to a fireworks view room. Sat out on the balcony every night and watched the fireworks from Epcot

Partner

10/10

Exceptional

05 Jul 2026

Lauren

Everyone was amazing from valet, bellmen and front desk

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Jessica

Never disappointed when I stay here

Family

10/10

Exceptional

04 Jul 2026

Jennifer

The Dolphin is always such a great experience. The rooms are small but we always get a balcony room which gives us amazing views. It's nice to have the market downstairs and the boats and walkways to Epcot and Hollywood Studios. This is definitely one of my favorite hotels to stay in while at Disney.

Partner

10/10

Exceptional

04 Jul 2026

Christina

This was our 4th time at The Swan and Dolphin in the last year! Great location! Friendly staff!

Family_with_children

10/10

Exceptional

04 Jul 2026

Cristian

Good

8/10

Excellent

03 Jul 2026

rosanne

Decent place for the price considering everything else is $800 a night. Or sliding door didn't really slide well to the patio. And the drain in the sink was clogged. There is a $50 per night amenities charge, and $40 per night self parking fee. Valet is $58.

Partner

10/10

Exceptional

02 Jul 2026

Yajaira Gildalina

Excellent hotel, convenient transportation to all parks!

Family_with_children

6/10

Pleasant

02 Jul 2026

Dean

Loads of hidden costs,Taxes , service charges, parking charges pretty disappointing in my opinion for the amount you we paid for the room.

If going to Orlando id recommend universal much more for the money and no additional charges.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Jose

Family_with_children

6/10

Pleasant

30 Jun 2026

Aaron

Room was not clean, cobwebs and dust in very visable areas of the room. Bath was stained s d carpet was a bit of a mess with holes in multiple areas. For the cost I would not expect to see these issues especially after upgrading my room on arrival.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Stephanie

There were more fees that were charged than expected. They stayed pending on my account for a few days before dropping off. This is my only complaint.

Partner

10/10

Exceptional

30 Jun 2026

Jason

This was a good value considering the location with easy access to the Disney Parks. Service was great. The building interior is showing some signs of aging and needs a facelift. Hall carpets very worn and smelled a bit musty

Partner

10/10

Exceptional

29 Jun 2026

Margaret

Our stay was great! The room was very clean. We enjoyed the pool! We did have to wait to enter the hotel because of the fire in the restaurant but no one really has control over those things. We didn’t really understand why there was a $40 charge to park our car at the hotel. Still love the hotel and will be back again I’m sure!

Friends_and_family Family

8/10

Excellent

29 Jun 2026

John

Minus the fire that happened, great staff and property. Would stay there again!

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

jennifer

LOVED the WDW perks that came with our hotel (early entry, Disney transportation, etc.), especially at half the price of a WDW resort! S’mores and nightly movies were fun, as well as the $5 arcade credit. Fuel cafe was really convenient with great prices (can’t beat the unweighted $8 froyo+toppings)! There’s also a WDW store inside Dolphin if you need to make any purchases, as well as a general store for everyday necessities. The pool was awesome with plenty of lounge chairs, and the hotel has 4 restaurants. They’re not part of WDW dining plan, but the WDW Boardwalk is only a few mins walk if you need to use gift cards for meals.

Some cons: it takes 1-2 transfers to get to the 2 WDW water parks. Typhoon Lagoon was especially difficult bc the bus bays are not marked with hotel names so we didn’t know which bay to wait at, and there’s no instructions once you get off the hotel bus (concierge wasn’t knowledgeable and said the water park directions were handled by a rep from Disney Vacation club, who wasn’t in the lobby when we were inquiring).

Disney Springs: the bus back to the hotel is located on the west end of DS, and we weren’t given any instructions so we went back to the east end of DS since that’s where we’d originally been dropped off. It’s about a 15-min walk between east and west.

Lastly, hotel was doing some work on the roof (we were on the top floor), and it woke us up @8am on several mornings. Work started on Tues but we didn’t get the notice until Thursday…

Family_with_children

10/10

Exceptional

29 Jun 2026

JOHN

Amazing stay!

8/10

Excellent

29 Jun 2026

Carrie

Everyone was very nice and helpful. The rooms were very clean. The beds were very comfy. We did have 1 issue. The steakhouse restaurant caught on fire. Never a good thing. We were not allowed in the hotel for 3 hours until it was cleared. High 90's, and we were in the park all day. Very understandable and appreciated the safety measures. What I was not happy with is we tried to get food/dinner at the swan. No restaurant would take to go orders or had any space for us. My daughter was hungry. I had to door dash which was an extra inconvenience. When I asked one of the managers I received a shrug and then she walked away from us. A voucher, offer to pay for doordash, something would have been nice. They could have done something other than a letter shoved under our door late at night that woke me up. Loved the hotel other than that.

Family_with_children

10/10

Exceptional

29 Jun 2026

Heidy

Everything was excelent

Family_with_children

6/10

Pleasant

28 Jun 2026

JIAQI

Okayy

Partner

10/10

Exceptional

28 Jun 2026

Annette

They provided good service. Room was clean. I would go back.

Family_with_children

6/10

Pleasant

28 Jun 2026

Angelica

Love the hotel, comfortable room just very disappointed that they didn’t had enough parking for our family so we were send to park at the Swan hotel and then had to walk to our room.
This is a definitely NO after spending all day walking on the parks.
Very unfortunate but we still had a good time

Family_with_children

10/10

Exceptional

28 Jun 2026

melissa

Was very clean, very friendly, food was amazing… better than the parks ! We ate at the cabana pool restaurant and the Italian restaurant in the swan side. Both were great. The transport to and from the parks was smooth and efficient coming every 10-15 mins. Thx

Family_with_children

8/10

Excellent

28 Jun 2026

Chelsea

It was a nice hotel, the WiFi was terrible when trying to watch Netflix or YouTube though on their TV. The housekeeping was great. I do wish there was free breakfast in the mornings. The cafe they have in the lounge, was expensive but what you expect for Disney properties lol

Partner

10/10

Exceptional

28 Jun 2026

Denise

Very family oriented; convenient to Parks with many transportation options.

Family_with_children

2/10

Poor

27 Jun 2026

Maria

I didn’t like that receptionist did not greet me at all. He simple told me to wait a while because he was finishing with prior guest and then he told me to go back to the line and wait for someone else to help. The next worker also did not greet me nor tell me about the amenities. I felt like I was bothering them. I was staying one night only simply because I had been at Saratoga Springs and decided t9 stay one more night and they had no availability. I would never stay here again and would not recommend to any of my friends or relatives.

Family_with_children

10/10

Exceptional

27 Jun 2026

Eloy

Amazing

10/10

Exceptional

27 Jun 2026

Andres

Great place as always

10/10

Exceptional

27 Jun 2026

Shannon

We LOVED our stay at The WDW Dolphin resort!! We will be back!!

Family_with_children

10/10

Exceptional

27 Jun 2026

marlys

For the low-end Disney hotel, it was amazing! My 14 and 18 year-old kids loved it. Never felt over crowded, able to boat or walk to other places. Would stay again just for the experience.

Family_with_children

10/10

Exceptional

27 Jun 2026

Samantha

Love it here ! We stay here a lokt

Family_with_children

10/10

Exceptional

26 Jun 2026

David

Excellent stay. Hotel room was clean and staff were friendly and nice.

10/10

Exceptional

26 Jun 2026

luis

8/10

Excellent

26 Jun 2026

todd

Very affordable. A bit worn. But that’s ok when it’s priced the way it was. The lowest priced room I’ve paid close to disney parks in a long time

Partner

10/10

Exceptional

26 Jun 2026

Kimberly Michelle

Our main attraction was EPCOT. Dolphin was looked beside of EPCOT, with a water taxi every 20 minutes. Very convenient.

Friends

10/10

Exceptional

26 Jun 2026

James

Restaurants were great. A little pricey as expected. Disappointed that the room with a resort view was not available, thankfully for the credit given due to inconvenience.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Emily

Very clean and super quick check in. Self parking lot was super packed.

Partner

10/10

Exceptional

25 Jun 2026

Patricia

Stayed at many Disney hotels and Disney area hotels. This is one of our favorite. They updated the arcade and the kids had so much fun. Love the location on the boardwalk, walking distance and transportation to Epcot and Hollywood Studios makes it so convenient. Rosa Mexicana is amazing! I do wish they had more breakfast options, but overall amazing!

Friends_and_family Family

4/10

Poor

25 Jun 2026

Gabriela

Hotel is old and smells. The room bathroom stunk of old humidity, it does not have a vent. They cleaned it but it still smelled nasty. The sheets and comforter were like plastic, that the comforter kept falling off the bed and hard pillows. No venting machines to get anything to eat after hours with hungry kids. We ordered breakfast and over $100 and they delivered it in to go boxes and plastic wear. Not a good experience.

Family_with_children

10/10

Exceptional

25 Jun 2026

Chrissy

Great property and staff, nice rooms

10/10

Exceptional

25 Jun 2026

Susan

Enjoyed our stay at the Dolphin Hotel. Walkable to Epcot. Our room was spacious, clean and property was very clean. We spent one day at the pools enjoying 6 hours of keeping cool. Pools are large with several waterfalls and a water slide. Poolside service for food and drinks was wonderful. Every staff member was very kind and helpful. My only complaint was bus service schedule to and from magic Kingdom, we spent the evening in magic kingdom til closing and there was no return bus available and felt a bit abandoned being just myself and my granddaughter. Ended up using a car service that was waiting around the lot which left me feeling a little uneasy. Otherwise the stay was perfect!

Family_with_children

10/10

Exceptional

24 Jun 2026

Nayrelis

Wonderful

Family_with_children

6/10

Pleasant

24 Jun 2026

Bonnie

There was a very strong odor in the hallway. Also the toilet ran for a long time, and the bathroom (shower and toilet area) are extremely tight.
The staff was friendly and the location was good.

Family

10/10

Exceptional

24 Jun 2026

Maria

Great place, comfortable beds, great staff 👍

Family_with_children

10/10

Exceptional

24 Jun 2026

Michael

How close it was to Disney

Family

10/10

Exceptional

22 Jun 2026

edward

Absolutely wonderful

Family_with_children

10/10

Exceptional

21 Jun 2026

Jackie

Amazing time!! Excellent service!! Always love this hotel

Partner

10/10

Exceptional

21 Jun 2026

thomas

We had a wonderful stay at the Dolphin! The hotel is beautiful & well maintained with many activities. Loved the boat ride to the boardwalk & Epcot. Bus shuttle ran often & timely. The pools are beautiful! Would definitely stay here again.

Family

10/10

Exceptional

20 Jun 2026

louis

Wonderful

10/10

Exceptional

20 Jun 2026

Ravi

Great place to stay for a disney vacation

Family_with_children

10/10

Exceptional

20 Jun 2026

Calvin

Clean and everyone was polite

10/10

Exceptional

20 Jun 2026

Jan

Everyone was friendly and the room was clean!

Family

10/10

Exceptional

19 Jun 2026

robin

clean modern choices restaurants excellent boat shuttle beautiful lobby

Family

10/10

Exceptional

18 Jun 2026

Ella

Beautiful landscaping and lobby. Fitness centers were clean and access to the boardwalk was prime.

Self

10/10

Exceptional

18 Jun 2026

vanessa

We had an issue with moldy smell but I asked staff to replace air filter and they took care of it

Family

8/10

Excellent

17 Jun 2026

Marcos

Property was very well maintained but feels very outdated, also parking was a nightmare. Be sure to know that since this property carries the Disney name everything is overpriced especially the food as well as daily parking and other amenities. I would recommend going off the property to eat but remember you will probably lose your parking spot as they push for valet which is also overpriced.

Family_with_children

10/10

Exceptional

17 Jun 2026

Laura

we had a great day at the dolphin. No need to drive. We were able to get the ferry to Epcot and the boardwalk. Lots of great restaurants on site.

2/10

Poor

15 Jun 2026

Edith

I didn’t like the customer service. The staff was not very helpful, and my concerns were not addressed properly.

Family_with_children

10/10

Exceptional

15 Jun 2026

jason

Was great except food prices are ridiculous more then double what you would pay outside of the hotel

Self

10/10

Exceptional

14 Jun 2026

Caitlin

Clean and near two parks for convenience!

Family

6/10

Pleasant

14 Jun 2026

Eileen

The room was clean however the bathroom had a few malfunctions. I think the hotel should not be advertised as a Disney hotel. Staff was helpful and there to answer any questions.

Partner

8/10

Excellent

13 Jun 2026

Alison

Great location

Friends

10/10

Exceptional

12 Jun 2026

Patrick

Love the restaurants on property

Family

10/10

Exceptional

11 Jun 2026

Emily

beautiful

10/10

Exceptional

11 Jun 2026

Lindsay

It’s a beautiful resort, right next to Epcot and Disney's boardwalk. Many restaurants and things to do within walking distance. Love the pool area too!

Family_with_children