Club Wyndham Bonnet Creek

United States , Orlando Area - Florida - FL
LAKE BUENA VISTA, 9560 Via Encinas
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100 reviews shown

2/10

Poor

12 Mar 2026

christine

I have no idea where to begin. There were construction workers all over the hotel. Styrofoam and fiberglass as well as can were falling down on top of us or flying through the air. Construction workers were roaming around inside the towers with guests, which did not make us feel safe at all. The manager stated that construction workers were not supposed to be in the towers or on florrs with guests staying. The construction crew showed up at 6:00AM and were on property until 7:00 PM. The garbage around the property from the renovations was disgusting.

Family

10/10

Exceptional

09 Mar 2026

James

Great stay

Family_with_children

10/10

Exceptional

09 Mar 2026

Anthony

We stayed at tower 1, great for us older than 60 people. Everything close by , good walking paths.

Partner

10/10

Exceptional

09 Mar 2026

Jennifer

The amenities in the room are great… There’s a lot of space, a washer dryer, and a full kitchen. Our patio opened right up onto the pool and lazy river area. The property was very clean and the staff were friendly.

Family

6/10

Pleasant

09 Mar 2026

Elssy

When checking in, I was asked multiple times to confirm the number of guests, when I did I also informed them that I had people who would be arriving later at night. I wrote their name down on a sticky note but they never added their names to the reservation. They arrived at 3am and were unsuccessful checking in and ended up having to sleep in the car. I was very disappointed and saddened with the experience as I thought the staff would have been much more attentive to help make sure this wouldn’t happen especially in the check-in experience

Family_with_children

10/10

Exceptional

08 Mar 2026

Deborah

Great access to parks, lovely property. Quiet and comfy

10/10

Exceptional

05 Mar 2026

Rogerio

This hotel is hidden jewelry close to Disney World! Everything that you need, is in the room, it's basically you second house, they have full kitchen and a wash and dryer… can't beat the price, location, and amenities. Thank you, Club Wyndham Bonnet.

Family_with_children

8/10

Excellent

26 Feb 2026

justin

Beautiful and spacious rooms, just wish there were more dining options

Partner

8/10

Excellent

24 Feb 2026

janell

Construction. Hours late checking us in. No late check out option. No view rooms even though requested and confirmed. Rest of it was great!

10/10

Exceptional

22 Feb 2026

William

Great property! Everything was great and will return!

Family_with_children

10/10

Exceptional

22 Feb 2026

Brenda

Very clean, had everything we needed

10/10

Exceptional

17 Feb 2026

Curtis

Very nice facility and great location for ESPN Wide World of Sports.

10/10

Exceptional

16 Feb 2026

Jamie

We loved our stay at Bonnet Creek! Highly recommend!!!

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

david

Clean and convenient

10/10

Exceptional

12 Feb 2026

Michael

Yes

Leisure Family

6/10

Pleasant

12 Feb 2026

Freddy

Check out was WAYYYY to early. I flew in from the west and it

8/10

Excellent

11 Feb 2026

Emily

Room was clean and spacious, staff always greeted us with warm smiles and were happy to help. Delicious ice cream shop on property, they packaged up for me so we could store and have for breakfast to kick off the celebration of my mom's birthday!
Important note: this property does not provide shuttle services to any of the parks.

Leisure Family

10/10

Exceptional

06 Feb 2026

Christine

⭐️⭐️⭐️⭐️⭐️ Wonderful Stay – Highly Recommend

This was a two‑night stay and it truly exceeded my expectations. The premises were beautiful and had that Disney‑vacation‑resort feel. The front desk staff were incredibly welcoming they even upgraded us from a 1‑bedroom to a 2‑bedroom. Mohammad, in particular, made us feel right at home.

I’m very picky about clean rooms, and this room was spotless. That alone made the stay even better.

The cafe staff were upbeat, friendly, and added to the positive atmosphere. For the price, this stay offered so much more than I expected. It’s a great option for families or couples looking for a relaxing getaway.

One of the highlights was the view we could see the Disney World fireworks, plus Epcot, Hollywood Studios, and Disney Springs. Truly magical. Overall, this was a fantastic stay and I would definitely recommend it.

Leisure Family

10/10

Exceptional

01 Feb 2026

Hannah

This resort is great and the location is perfect.

Leisure Family_with_children

6/10

Pleasant

31 Jan 2026

Karen

What I liked: seeing the fireworks from our room nightly.

What I wish was different…
1. They try to bait you upon check in to meet with one of their sales staff, but they are not up front about it. They ask if you got the email offering you a “free gift” (my time is NOT free) and then tell you on the back end what it will really cost you - 90 minutes if your time that you’d much rather be spending doing something, anything else.
2. They nickel and dime you for every little thing. For example, I had to order a few items online and gad them sent to the front desk. They charge $5 to $15 per package, depending on the size of the item, just to receive it. I travel all of the time and have stayed at many different hotels, and NONE of them have ever charged me for sending a package to the front desk during my stay. The charge seemed excessive for what is typically a free service at most places.
3. They sent me a text the day before leaving asking me to take out all of the trash and recycling. During our stay, we received no housekeeping service (no beds made, no fresh towels, no trash taken out). For spending THOUSANDS of dollars for a weeklong stay, I believe they can afford to have their housekeeping staff remove your trash and recycling for you.
4. The entire tower we stayed in perpetually smelled faintly like cigarette smoke, like the air vents are too close to the smoking section.

Leisure Family

10/10

Exceptional

28 Jan 2026

Helen

Clean room and great customer service

Leisure Family

8/10

Excellent

28 Jan 2026

Nadia

Rooms were clean. Kitchen was stocked with everything we needed for a four night stay. I wasn’t expecting to have to take out the trash but it was easy enough as there are chutes at the end of the hallway. Being able to text for a ride to the main tower was also very convenient.

Check out is at 10am instead of the standard 11am. We had people knocking on the door as early as 930am trying to get us out. At 955 someone else knocked on the door. I suggest making an even earlier check out time if you want guests out before 10am instead of making them feel rushed. That is really my only complaint.

Seeing the Magic Kingdom fireworks from our balcony was a nice bonus.

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Helmut

Enjoyed watching fireworks from our balcony every night! Kitchen well stocked. Living areas very comfy. Great location!

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Miranda

Endless amenities and plenty of activities and areas for all ages to do around the property.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Paula

Loved this resort! We can't wait to go back.

Partner

4/10

Poor

16 Jan 2026

Keith

I have stayed at Bonnet Creek before. It has always been nice. This stay was not up to standards. The room was musty smelling the shower had marks and mildew spots everything in the place looked like it hasn’t been refreshed from when it was built. The bed was so uncomfortable, my husband kept falling in to the middle. I will not be booking again.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Melissa

Everyone was very friendly, the location was so nice and easy to get to all the Disney attractions!

Leisure Family

6/10

Pleasant

14 Jan 2026

Linda

We did need our heater fixed and two men came in and worked on it for an hour..........it never worked right and we gave up. It blew hot, then it blew cold so we just turned it off. It was COLD that night! Didn't want any more people in our room. The washer dryer made so much noise we couldn't hear the TV. They don't have room service, which is ok, but they really should spring for some nice comforters for the beds, just light fiber fill would give you less sense of a dormitory. The blankets they give you look and feel like they came off a camel. Rough! One the good side...the rooms were adequate, the dining table was nice but too large. The bar area was nice but the stools too big. Even though our room looked over a parking lot , there was lots of trees and foliage that made it ok...coupled by the really nice big balcony. The cabanas were a bit cheesy. They could do better with some real patio couches and cushions. The jacuzzi was nice and easy to get to...so was the pool. It was heated which was really nice. Good deal for the money, but with just a little bit of tweaking, it could be a really GREAT place. Oh, I also HATE any business that refuses to take cash. It is an insult to Americans. It is invasive our privacy and disrespectful to our government. Our money has LEGAL TENDER written on it and how dare they not take cash. Not everyone has a credit card. I don't want to be forced into paying by credit card.

Leisure Family

10/10

Exceptional

13 Jan 2026

Nicole

Everyone was so nice. Great proximity to everything but so many options on site, food and activities. Easy to navigate

10/10

Exceptional

13 Jan 2026

Braden

Great place lots of room very nice staff

10/10

Exceptional

13 Jan 2026

Alexis

Great amenities, quickest checkout, staff was awesome!!! Would totally come back and stay here again!

Leisure Family

10/10

Exceptional

13 Jan 2026

Juan R

It was the best stay ever, nice property. Highly recommend it.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Joseph

Always my favorite place to stay!!

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

james

Everything was great

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

BRYNN

Everyone was very nice. Rooms spacious and clean. Little dated but overall great place to stay.

Business Self

10/10

Exceptional

09 Jan 2026

John

Great to have the suite for a family of five with grown up children.

Leisure Family

10/10

Exceptional

06 Jan 2026

Patricia

Yes, the balcony was scenic for the fireworks.. room was clean and beds were comfortable.. worked for my family.. we will stay again

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Joshua

lovely people, very nice location, beautiful resort

Business_and_leisure Family

10/10

Exceptional

06 Jan 2026

Raymond

Our kitchen floor was sticky, but they came right up and fixed it.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Kim

Rooms were nice and the staff was quick to help with any problem

10/10

Exceptional

26 Dec 2025

Briana

Room size

Leisure Family

10/10

Exceptional

24 Dec 2025

tyler

A+

2/10

Poor

23 Dec 2025

Teri

Balcony view was terrible. Overlooked dumpsters and crew working. The rest of the resort was fabulous.

Leisure Family

10/10

Exceptional

23 Dec 2025

Roger

It was one of my best experiences. I look forward to staying again at Club Wyndham.

10/10

Exceptional

22 Dec 2025

Sharonda

Very nice and friendly

Leisure Family

10/10

Exceptional

21 Dec 2025

Mark

Great location, clean room, friendly staff

10/10

Exceptional

18 Dec 2025

Jacqueline

Great room, beautiful grounds, very helpful staff.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Darlene

Awesome room very clean!!

Leisure Family

10/10

Exceptional

15 Dec 2025

carolina

Sparkle clean !

10/10

Exceptional

14 Dec 2025

Jennifer

Fantastic stay! Room was perfect, comfortable beds and spotless! Thanks

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

Dequene

The staff was very courteous and professional. The room was nice, clean and spacious. I loved the layout it fitted my needs perfectly. I stayed with family for Disney World festivities so we didn’t get to enjoy the onsite amenities. We look forward to going back soon.

Friends_and_family Family

6/10

Pleasant

13 Dec 2025

Tina

I can't honestly give a great review. The room was okay. A little outdated. The beds were okay, wouldn't say the best. The worst part was the sewer smell from the master shower drain and dishwasher smelled. We did inform front desk so hoping that was addressed. This wasn't the worst, but could have been much better.

Leisure Family

10/10

Exceptional

13 Dec 2025

Michael

Yes

8/10

Excellent

11 Dec 2025

Brittanie

Beautiful views from our room, staff was very helpful, pools were great but a little dirty from the hotel maintenance. There was a lot of white debris on the surfaces. I appreciated the closeness to Disney attractions. Overall great experience and stay.

Leisure Family_with_children

8/10

Excellent

05 Dec 2025

Brian

The check-in process was horrible despite us having a reservation and a confirmed change to check in one day later than the original reservation months in advance. It took over an hour of communication between me, Club Wyndham Bonnet Creek and hotels.com before we were able to successfully check in

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

Angela Marie

The location of the resort is within Disney gates and perfect for those visiting the parks! The property grounds are beautiful and well maintained. All staff members we encountered were pleasant and professional. Starbucks (higher prices) and restaurants on property. Our room … location didn’t make for a great stay (Tower 2, Room 546). The patio overlooks the pool equipment area and a pool/entertainment area just outside of that, with parties etc. several nights of our stay. The music was so loud you couldn’t sleep until they were done which usually wrapped up around 10 pm. The secondary bedroom wall was right next to the stairwell and while I was grateful for security checks, I wasn’t overly happy with them allowing both doors to slam shut repeatedly… every. single. morning @ 4:30 am !!! The issue was reported on multiple occasions and was finally solved on our last two nights (stayed 9 nights). Also, the washer/dryer is located in the master suite which makes it awkward when you need to do laundry in someone else’s space/bedroom and work around their shower, bathroom and sleeping schedules; very intrusive and awkward … we managed, but we would not stay in a room with this setup again; defeats the purpose of comfortably having freedom to wash during your stay (the washer/dryer was in a common area on our last stay). Even “updated” rooms seem dated. Still, we like the location in relation to the parks and will likely stay again when going to Disney.

Leisure Family

10/10

Exceptional

26 Nov 2025

JANET

Loved the vibes of the hotel. Lots to do

10/10

Exceptional

23 Nov 2025

Jeffrey

Wonderful location, well designed floor plan.

Leisure

6/10

Pleasant

20 Nov 2025

karlo

The staff was nice until they tried to trick me into timeshare. I was like no. The room was so so. The bed had hair underneath the covers. Bathroom also and it wasn’t very clean. Parking lot is small. Found that they had a parking garage. To get out of the parking lot my room key wouldn’t work. Good thing that there was an employee there to help me out

Business_and_leisure Partner

10/10

Exceptional

16 Nov 2025

Jenna

Very nice

10/10

Exceptional

06 Nov 2025

Stephanie

Great

10/10

Exceptional

06 Nov 2025

Lilian

Would repeat this hotel with no doubt. Felt like home!

10/10

Exceptional

05 Nov 2025

Billy

Nice place to stay . Staff very helpful . Didn’t care for timeshare pressure .

6/10

Pleasant

01 Nov 2025

Claire

The room was amazing! The only things that made the stay uncomfortable were that the staff was unsure of why a green bag was placed outside our room. Along with us registering through Expedia they didn’t have a consecutive stay, they left 3 “thank you for staying” cards. We were stressed that we were going to come back to the room and its locked because the hotel and Expedia don’t effectively communicate.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Gary

As a non owner I always get one of the worst rooms and views are the only regrets but yo be expected. Everything else 10/10

Leisure Family

8/10

Excellent

26 Oct 2025

Michelle

I stayed here for a week vacation. The resort was perfect and we loved the suite. However, The only downfall is, I booked it through Expedia maybe not realizing that I had to listen to a 2+ hr presentation when I got there. Not how I want to start my vacation. Plus if I got it at a discount rate I probably can’t afford to have a timeshare. Not to mention you have no time to really consider it. They are coming to you about it not you going to them. And now I keep getting phone calls about timeshare. No thanks. Other than that I loved staying there and would book it again without the presentation.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Diane

A ceiling fan in the second bedroom would be nice.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Kevin

Clean

10/10

Exceptional

24 Oct 2025

Jeannine

Great location! Great amenities!

Leisure Family

10/10

Exceptional

22 Oct 2025

Clifford

We would've thought that, for the price we paid, breakfast would've been included. Also, we had to walk/ drive mornings to the main building just for a bagel and coffee. The room did not have cream for the coffee- or son's didn't, either- and when we called the front desk they said someone would bring us some in a while. When they came they brought more coffee, still no cream. I called them back- someone eventually brought nasty, powdered creamer in packets. Coffee was undrinkable. Again, for the price, one should be able to have a decent cup of coffee in the morning without having to walk to another building for it. It was a nice walk, but still......

Leisure Family

8/10

Excellent

20 Oct 2025

Christine

Very nice resort with spacious rooms. Be prepared for a five part check in. And the attempt to sale a time share meeting. Ubers got lost multiple times. You’ll also have to wear a security band.

Leisure Family

8/10

Excellent

19 Oct 2025

Aaron

Great pools and good location - close to Disney Springs and parks.

Leisure Family

8/10

Excellent

17 Oct 2025

Michelle

Leisure Partner

8/10

Excellent

14 Oct 2025

Denise

For similar cost to a regular room elsewhere, having a suite here is a better value. Love the multiple pools!

Leisure

10/10

Exceptional

13 Oct 2025

William

Perfect

Leisure

10/10

Exceptional

07 Oct 2025

christine

When I arrived at check in I was told that I had only reserved for 1 night. After showing my Expedia reservation that was paid in full I was told they will see what they could do as I (meaning me) made a mistake when booking the reservation. This was extremely upsetting as it was 8:00 PM and what was I supposed to do. Apparently, the Manager in the back had to become involved (never came out front) and they out of courtesy, gave me a room for my full stay. This never should have happened and they should not have treated me as though I did something wrong as it was on their end. The reservation clearly stated 4 4-night stay paid in full and I called the night before to check on the reservation and it was confirmed.

Leisure Family

10/10

Exceptional

04 Oct 2025

Cheryl

Had an awesome experience there my mother is 84 she had a great time the only thing that was very uncomfortable was the mattress in the pull out sofa staff are extremely friendly and accommodating pools clean resort clean accessibility excellent we joined the time share we loved it so much and so many resorts threw out the nation extremely pleased see you soon love it

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Rosanne

Our suite was very attractive with a full kitchen. The bed was very comfortable and the unit was very clean as well. The pool and 2 restaurants on the premises were great as we did not have to leave the resort to have meals.

Friends_and_family Family

6/10

Pleasant

02 Oct 2025

Rebecca

We’ve stayed here in the past without an issue but this time around we ran into several issues. The first was that the primary suite smelled heavily of cigarette smoke and the toilet kept running. Because we didn’t check in until 1:00 AM and had already schleped up all of our belongings and food for the week, we decided to wait until we had slept before requesting a room change. The next morning, management sent maintenance and housekeeping to our suite and advised that they had reserved us a new suite for us to move into (in the same building for convenience,) and that we could move when we finished our day at the park. When we got in that evening, management kindly moved us to a new suite but it was in a different building which required us to repack our family of 4 with a weeks worth of food and carry it over to the new tower at night. Also, we were contacted by someone claiming to be from the “front desk” telling us we needed to get our pool key since we checked in late. I worried and worried about this only to find out there was no such thing. It’s a gimmick they use to try to convince you to do the timeshare presentation. There is no separate pool key.

The other smaller issues we encountered were that there was only one USB outlet, no iron or ironing board, and quite frankly, the resort is really showing its age and is really dated. Again, these are smaller issues.

All said, the rooms were clean and the beds were somewhat comfortable. It was a good value.

Leisure

10/10

Exceptional

30 Sep 2025

Brandi

Check in time is very late and check out is early

8/10

Excellent

29 Sep 2025

Michelle

The room was really clean and the location was great. Some difficulty checking in.

Leisure Partner

8/10

Excellent

28 Sep 2025

Audrey Paulette

We liked the resort, but the timeshare sellers are extremely annoying. They told us you had to have certain arm bands to use the swimming pools and this was absolutely untrue. Not only did they run us down in the lobby, they called our room trying to get us back to the lobby for a timeshare presentation.

Leisure Family

10/10

Exceptional

28 Sep 2025

Stephanie

Great option for those looking to make the most of their Disney vacation while still looking for rest and relaxation.

Leisure Partner

10/10

Exceptional

26 Sep 2025

laurie

Excellent!! Will be back again and soon.

10/10

Exceptional

26 Sep 2025

Phil

Beautiful property and an amazing location. Plenty to do on property and we got to pet a gator.

Leisure Family

10/10

Exceptional

19 Sep 2025

Alyssa

Location is amazing. Staff was friendly and helpful. Facilities were clean and there was a lot to do on-site.

Leisure Partner

8/10

Excellent

18 Sep 2025

Joey

Anniversary trip.

Grounds were beautiful! Loved the pools and the lazy river. The empanadas, tropical drinks and pizza were great! We were dropped off up front during a rainstorm by our uber driver. The staff said they couldn’t give us a ride in the golf cart or van to tower 6. We were forced to run over in the pouring rain! The place was very clean! Could use another restaurant or bar in the main lobby!

Partner

10/10

Exceptional

16 Sep 2025

Jessica

There was plenty to do, great pools and quick response to housekeeping requests. I DO NOT recommend doing any of their timeshare presentations. They are pushy and rude.

Leisure Family

6/10

Pleasant

15 Sep 2025

Angel L

We like the view around the hotel even if shared with another Hotel in the same area.

Leisure Partner

8/10

Excellent

15 Sep 2025

Karl

We spent 2 nights. the rooms are spacious, but the lighting in the room was dull. We went to a park of the day we were in Orlando. The big problem was the property spent the entire time trying to get me to attend a half day presentation. Other than that very satisfied.

Leisure Family

10/10

Exceptional

14 Sep 2025

Kristine

Fantastic staff. Ms B in the guard gate and Nicks at the front desk were awesome!

Friends_and_family Friends

10/10

Exceptional

14 Sep 2025

Eleni

Everything was great especially the pools and activities the property does everyday

Leisure Family

8/10

Excellent

13 Sep 2025

Bradley

Our stay was generally good, but we did experience a few issues. Communication was difficult at times, which made it frustrating to request essential items. On one occasion, I gave up on a call after repeated miscommunication, which left us without soap for the shower.

When we first arrived, our flight was late, and we stopped at the small shop just before closing to pick up some essentials. Unfortunately, the staff member was rude, even though we still had seven minutes before closing. For the price of the stay, I expected a higher level of customer service—especially when guests arrive late and need basic necessities.

During our trip, we also had difficulty finding and using the inner tubes for floating, as it wasn’t clearly explained. Additionally, the bathrooms were stocked with very little soap and body wash, and we ran out partway through our stay.

Finally, my mother-in-law’s room had only one very dim lamp, which made it difficult for her to see comfortably. I checked myself and agreed that better lighting should have been provided.

Overall, while we enjoyed parts of our stay, these issues affected the overall experience.

Leisure Family

8/10

Excellent

11 Sep 2025

Chelsea

Room was a bit dated, but was exactly what we needed for some space for the whole family!

Leisure Family_with_children

10/10

Exceptional

11 Sep 2025

Rigoberto

Really liked the place and room as well. Very close to the Disney parks, but far away from restaurants and gas stations. You have to be conscious about when you go back to your hotel, because once you get to your hotel property there’s really nothing else to do. Yes you have restaurants and food in the property but it’s within a reasonable time only. Other than that it’s a great place to stay.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Eric

everything

6/10

Pleasant

09 Sep 2025

Patricia

Somebody came in my room and y’all still did not. Let me know what y’all did about the investigation.

10/10

Exceptional

09 Sep 2025

Kiomy

We loved it!

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Joseph

The property exceeded our expectations from every aspect. The staff was exceptional, the room was clean and the layout was ideal for us. The proximity to the parks was an easy and very affordable uber ride. I would definitely consider staying here again.

Leisure Family

10/10

Exceptional

07 Sep 2025

Nihal

Hotel was very comfortable with beautiful views and amenities. Would highly recommended and stay there again!!

Leisure Family