Renaissance Orlando Resort – Disney Springs® Area

United States , Orlando Area - Florida - FL
Lake Buena Vista, 1905 Hotel Plaza Blvd
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100 reviews shown

10/10

Exceptional

15 Mar 2026

ERICK

We had an amazing stay and we booked again for April.

Partner

8/10

Excellent

11 Mar 2026

Paul

Huge hotel, felt like a mall sometimes at the weekend with all the Disney bound families.

Self

10/10

Exceptional

10 Mar 2026

Tooba Khan

We stayed 7 nights and absolutely loved it.clean room amazing view. Friendly staff

10/10

Exceptional

09 Mar 2026

Louis-Gabriel

Très belle et grande chambre. Très confortable.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Jessica

Loved the room. It was a last minute trip and my wofe and daughter enjoyed the room as well

Family_with_children

8/10

Excellent

07 Mar 2026

Ina

Great location. Clean room. Friendly staff. Hotel needs some love but not bad.

Friends

10/10

Exceptional

06 Mar 2026

Iryna

Clean room friendly staff

8/10

Excellent

05 Mar 2026

Chelsea

Nice hotel.

2/10

Poor

02 Mar 2026

Joanne

Everything! Room was disgusting. Shower had a crack in the tile. Food was awful. Ended my trip early.

Business Self

2/10

Poor

02 Mar 2026

Candace

Large gaps under connecting room doors and hotel room door causing safety issue. Road construction behind hotel at night kept us up for hours and we ended up leaving at 3am. Our “city view” was a broken down tour bus and dumpster from the second floor. Drain in bathroom was broken and couldn’t use the tub. Changing the carpets and headboards in the rooms doesn’t change the fact that this property needs an entire overhaul.

8/10

Excellent

28 Feb 2026

juan

clean room

Family

6/10

Pleasant

28 Feb 2026

Micki

When I booked this through hotels.com I thought I was getting a deal… other fees were never disclosed until I arrived. It would have been nice to be prepared prior that parking cost extra and then resort fees. I thought I was paying that with the numbers I had at booking but ended up being a lot more. Also, there were 5 in my room (I disclosed this prior to arrival) and we only had 2 sets of towels. Got more from a room service lady down the hall… when we left one day and came back, they had cleaned the room and made the beds but all towels were gone again.

Friends_and_family Family

2/10

Poor

28 Feb 2026

miguel

the shawer was

10/10

Exceptional

24 Feb 2026

Jim

Very clean room and facility. Nice options for seating outside and relaxing atmosphere around the pool.

10/10

Exceptional

23 Feb 2026

steven Paul

Great atmosphere and the beds were comfy.

Partner

10/10

Exceptional

18 Feb 2026

Crystal

Great location, clean rooms, friendly service. Resort fees a bit much when it’s cold and no use of pools. Also the park shuttles will not wait even a minute for you and only come every hour, so that was not a bonus.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Gene

Staff, room, area

Leisure Family

10/10

Exceptional

16 Feb 2026

Chris

Great

8/10

Excellent

15 Feb 2026

Gretel

The hotel was really nice and location was very convenient and close to Disney Springs. The room was clean but the bathroom needed some updating. Even though there was a mini fridge in the room, it would have been convenient to have a microwave in the room too. We had to go to the lobby to use one.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Tonya

Friendly staff, good food

6/10

Pleasant

07 Feb 2026

Nicole

Room was very musty smelling

6/10

Pleasant

06 Feb 2026

Seyed Sajad Seyed Mahmoud

Bathroom was not clean. Rooms have had face lift, but overall the place looks worn. Had to repeatedly ask for towels every single day even though our room were cleaned daily, there were never enough towels for the family, although the hotel knew exactly how many were in our party.

Leisure Family

8/10

Excellent

03 Feb 2026

Patricia

Clean room

10/10

Exceptional

31 Jan 2026

Esteban

Very clean and location. Highly recommended

Business_and_leisure Family

10/10

Exceptional

29 Jan 2026

Leslie

It was easy, accessible, and clean.

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Sarah

Great hotel for Disney, helpful staff, clean large room and bathroom, dining options were convenient.

10/10

Exceptional

25 Jan 2026

Alberto

Great and friendly service!

Leisure Partner

10/10

Exceptional

24 Jan 2026

Whitney

Hotel was beautiful and clean. Rooms were extremely spacious. 20 minute walk to Disney springs or a $10-$15 uber to the gate. Free early admission to Disney parks and free coach bus pick up right outside the doors.

Leisure Family

10/10

Exceptional

23 Jan 2026

israel

Staff very courteous. Room very clean. The transportation to the Disney parks works very well. Everything alright.

Friends_and_family Family

2/10

Poor

20 Jan 2026

Sandra

Dirty and limited toiletries items

Leisure Family

8/10

Excellent

20 Jan 2026

Kesha

Stay was good. breakfast was a little pricey and the food was just ok...

Partner

10/10

Exceptional

19 Jan 2026

ashley

room was clean, check in was a breeze and so was check out. Enough parking available

Leisure Partner

4/10

Poor

19 Jan 2026

Amy

We were supposed to have a king size, city view room. We arrived at check in to be told the only king available was on the 2nd floor in the outside building (not the main tower). The room was huge but had no seating, just the bed. There was ample room for a sofa or chair like the other king room we stayed in last year but none there. The balcony looked out on the parking lot and we were told to enter through the back doors as a “shortcut”. This doors led to outside which was often propped open with a rock which allowed anyone access to the hotel. Our 2nd floor door had a handle where anyone could access the floor. The bathroom was not as pictured. The HVAC unit outside made an awful noise the entire time. I was very disappointed in this stay.

Leisure Family

8/10

Excellent

19 Jan 2026

Jonathan

It was a room. I was there for a conference. Not really quiet. There was a baby crying next door. The baby cried all night on the second evening of my stay.

Business Self

10/10

Exceptional

18 Jan 2026

Talia

The valet was so sweet! Every time I arrived and departed in an uber, they assisted. The walk to Disney springs was super easy. And I was able to check into my room first thing in the morning after arriving at 9am. I wasn’t expecting a room to be ready so it was a VERY APPRECIATED surprise!

Self

10/10

Exceptional

11 Jan 2026

Michael

Clean room; friendly staff. Would stay here again!

Leisure Family

4/10

Poor

11 Jan 2026

Bianca

the only thing about this hotel we liked was that it included Disney early entry. The food was good but expensive. Next time we'll stay at Drury.

6/10

Pleasant

07 Jan 2026

kayleigh

Free Bf was not on the hotel system
Not enough hotel staff at reception to serve customers
Over 40 minute wait to retrieve suitcases from bag drop
Have written a message to the hotel and have not had a response

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Martha

Nice room bed was so comfortable

Leisure Partner

6/10

Pleasant

05 Jan 2026

Gregory

The hotel was very nice. The people were friendly. The only issue i had was with shuttle service to the parks. I reserved shuttle service for each day as soon as i checked in. The earliest shuttle for the next day was not available so I had to drive and pay for parking. I got the 7:05 for the next 2 days but by the time we got to the parks the line for early entry was already so ling it was pretty much worthless. So i had to drive and pay for parking again on the fourth day.

Leisure Family

10/10

Exceptional

05 Jan 2026

Shelley

Staff was very friendly, great location and they were very accommodating

Leisure Family

6/10

Pleasant

05 Jan 2026

Natasha

The room was clean, but cold have been cleaner. Specifically bathroom floors, behind the doors, in all small corners. Ceiling in room 128 needs some work (peeling). Entry door is very hard to open unless you jam it down. Did I feel safe, yes. could it be cleaner, yes. Breakfast buffet was awesome, 7 dollars for orange juice is crazy. Food for dinner had a lot to be desired. All the staff are amazing people and were very very friendly.

10/10

Exceptional

05 Jan 2026

F R

Staff excellent, clean, restaurant’food

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Robert

Room was OK. Last time we stayed, our room was much nicer and cleaner!

Leisure Family

10/10

Exceptional

03 Jan 2026

Amanda

staff was very friendly

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Deana

The staff was friendly and professional. The rooms were clean and the location of the hotel was oerfect for us. We really enjoyed our stay!

Business_and_leisure Partner

4/10

Poor

03 Jan 2026

Nidia

I decided on this hotel for a family night's stay, paying a bit more for two rooms compared to other hotels. The pictures and positive reviews drew me in. Sadly, the rooms were disappointing, with ants and various maintenance problems, including a broken towel rack, clogged bathtub, and a faucet that fell off during my daughter's shower. Additionally, my daughter fell at the entrance because the floor was too slippery. On the positive side, the staff were doing their best under difficult circumstances and were very willing to help; that said, these rooms really need a major refurbishment.

Leisure Family

10/10

Exceptional

02 Jan 2026

Jonavis

The staff goes out they way for you

Leisure Family

10/10

Exceptional

02 Jan 2026

Cavoisiesa

Loved it! Very clean and staff was very helpful

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Massiel

Bus service to the parks is not provided by Disney and one of the drivers was VERY RUDE. Also they drop you off very far away from Magic Kingdom and you need to walk and then take the monorail unlike the actual Disney buses that drop you off right at the park entrance.

Bathrooms need to be updated especially the shower. Also we were disappointed they didn’t have the room type we booked

Breakfast was NOT free

Leisure Family_with_children

6/10

Pleasant

31 Dec 2025

Danielle

Room was clean, but was overcharged at end of stay

Leisure Family

6/10

Pleasant

30 Dec 2025

Lynne

I picked this hotel because it seemed like it was the cheapest of all the downtown Disney hotels.This stay was OK although I wasn’t aware of the $30 a day parking fee. And the resort fee is kind of a rip off as well. The refrigerator was not working.Bed is too firm, pillows were not comfortable. Had breakfast in the restaurant only because we had a coupon. But the eggs were not hot and it was too drafty in the restaurant, also drafty and a weird perfume smell throughout the hotel lobby.

6/10

Pleasant

30 Dec 2025

Lei

The hotel location is very convenient, and the shuttle service to the theme parks and early park entry are definite pluses and were helpful during our stay.
However, housekeeping and service were disappointing given a four star rating on Expedia. We stayed for four nights, and one full day of room cleaning was completely missed. From what we observed, the flooring was barely cleaned — debris near the trash can remained there from our first day until we checked out. Water and coffee were also not refilled unless we specifically requested them from the front desk.
We also had an issue on the day of our extended checkout. Our room key stopped working, and even after front desk staff tried to re-scan it, the door still wouldn’t open. We ended up waiting almost half an hour and riding the elevator up and down several times looking for help before a staff member used her own card to unlock the door. This happened while we were heading to the airport, and the situation was handled quite slowly, which added unnecessary stress.

Leisure Family

6/10

Pleasant

29 Dec 2025

Carrie

The room needed updating. The handle on the bathroom door was broken and hanging. The bathroom needed cleaning, the floor was in the bathroom was gross and filthy.

Leisure Family

10/10

Exceptional

28 Dec 2025

Jada

Amazing staff! They went above and beyond!

Leisure Family_with_children

8/10

Excellent

28 Dec 2025

Rickey

Yes

8/10

Excellent

27 Dec 2025

Inderjit

The bathroom was dirty, used towels were in bathroom upon our arrival. Check in experience was very poor , they did not inform us about the hot tube near the swimming pool.

Breakfast was good, and the servers were very helpful

Partner

2/10

Poor

27 Dec 2025

Carrie

We arrived exhausted to a room with no working TV,
Towels for 3 when we were a party of five and no linens for the sofa bed. We called repeatedly to the front desk, and no one ever answered.

Leisure Family

10/10

Exceptional

27 Dec 2025

Sylvia Joi

If your going to Disney and need a hotel nearby and not staying on property The Renaissance Orlando Resort Hotel is the premier hotel to book. Its a beautiful hotel, the staff is super friendly, curteous and helpful and its a close walk to Disney springs. Theres a shuttle to the parks and this hotel offers early entry! Rooms are clean and spacious. You cant go wrong here!

Leisure Friends

10/10

Exceptional

26 Dec 2025

Kelly

Excellent food and service!!

2/10

Poor

26 Dec 2025

Jim

Front desk employees really rude not professional at all and not efficient they don’t know how to interact with clients always with bad attitude and they are dealing with guests, not the first time staying at the hotel, first time experience was poor too always is something with the afternoon/night shift, had to wait an hour for a set of sheets for the sofa bed, it was a long day, visiting the area for work and after a long day what I want is to rest and have a relaxing time and I can’t… house keeping employee was respectful and really professional

Business

10/10

Exceptional

25 Dec 2025

Marlane

Very clean and staffs are outstanding

8/10

Excellent

24 Dec 2025

Domingo

With all things considered, hotel stay was great in value; perk-early entry into any Disney park.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Nicola

We did not have breakfast as not for us as price to much staff at hotel was great helpful kind to us bell men we had did great job with luggage understand why very got bell men well done to him need pay rise thanks to hotel for madeing us feel wellcome and thanks for great room outstanding hope to be back soon

Leisure Family

10/10

Exceptional

21 Dec 2025

Jodi

The rooms are big and spacious. The hotel decor is pretty, open and looks to be new decor. The staff was very nice and the restaurant food was really good. Great location and price. Will definitely be back.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Melvin Perez

The whole stay is Good.

6/10

Pleasant

20 Dec 2025

Jordan

Hiddens fees such as parking - 2 $100 holds were placed on my card and was only told about 1. Beds were hard as a rock. Pullout couch was only big enough for 1 person

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

Melvin

Clean hotel

Leisure Family

4/10

Poor

19 Dec 2025

Emilie

Everywhere in the hotel you pay 18% forced gratuity. The toilet paper is extremely cheap as well as the soap. The hotel is newly renovated which is nice and a nice location walkable for Disney springs. The pool is nice but not heated all the time. And the shuttle to the park is good.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Mike

Great stay, close to Disney Springs!!

10/10

Exceptional

14 Dec 2025

RISHHE

All was well

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Christi

Very nice and convenient hotel. Also receiving back a lost item was quick and sent with a sweet notes since it was a child’s toy! Will stay here again!!

Leisure Family

6/10

Pleasant

11 Dec 2025

John

The bedrooms are fine, but the bathrooms all have black tile… The grout and the glass around the showers are disgusting. When we first checked in, I immediately asked for a different room, but they had to show me four other rooms that all had the same problem in the showers. Unfortunately, we settled on a room that was the least gross. The front desk people were super professional and handled it very well, but the showers are truly gross.

10/10

Exceptional

11 Dec 2025

AMADO ALEXANDER GARCIA

Excellent hotel !

10/10

Exceptional

11 Dec 2025

AMADO

excellent

Business_and_leisure Family

10/10

Exceptional

09 Dec 2025

Andrea

Amazing stay … comfortable large room … close to Disney …. Early entry to parks and free shuttle … total Disney hack !

Leisure Family_with_children

4/10

Poor

05 Dec 2025

kimberly

I got billed for a huge self parking fee of 30.00 a day. Then, add in taxes and it was 46 dollars less than the 6 days of staying at the hotel. My cost was double what i expected. Buyer beware!

Leisure Partner

10/10

Exceptional

02 Dec 2025

KAREN

Room clean staff

Leisure Family

6/10

Pleasant

02 Dec 2025

Marie

we reached out several times to confirm our VERY late arrival, i was advised to check in on the app but then couldn't use the key because of the elevators not connecting with them so we had to still stop at the front desk to check in. Our room had nothing ready for the pull out bed so we had to wait 30 mins for bedding (at 2 am) and the pull out was big enough for 1 person, not 2.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Salvatore

The room was perfect.

6/10

Pleasant

01 Dec 2025

Graham

Room was old and outdated. The pictures on Expedia was not accurate. Would not stay here again unless its in another part of the hotel where the pictures were taken.

Leisure Family

10/10

Exceptional

30 Nov 2025

Gladys

All excellent

10/10

Exceptional

30 Nov 2025

kayla

Clean room, room was available for early check in, nice stay for 3 days

4/10

Poor

29 Nov 2025

Edith

I can't recommend this property. The staff was wonderful, courteous, and professional. The property seems dated and didn't feel upscale or clean enough for me. I couldn't rest because I was ready to leave. I stayed at the Helios Grand at Universal the night before and comparatively this place is close to staying in an alley. I picked this property on the advice of a YouTuber (Never doing that again).

The positive about the property is that it's minutes from Disney Springs which I planned to spend most of the day.

If you are on a budget and want to be close to Disney, this property is for you.

Business_and_leisure Family

10/10

Exceptional

26 Nov 2025

Nikeisha

Very nice staff. Hotel rooms were cleaned

Partner

10/10

Exceptional

26 Nov 2025

Patricia

We were able to check in early, so that's always a bonus. The pool was too chilly for my liking so i did not go in. I was really looking forward to swimming too.

Friends_and_family Family

6/10

Pleasant

24 Nov 2025

Fabian

Rooms was clean, nice, just the extra chargers that are not mentioned is annoying

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Elizabeth

It’s a very nice resort, modern, clean and very close to Disney Springs. Great location.

Partner

10/10

Exceptional

23 Nov 2025

isabel

The beds were super comfortable. It’s so close to Disney Springs, you can walk there. The place was newly renovated and the room and lobby are super cute. I loved having a coffee machine and a refrigerator in the room. It was really a nice stay.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Paulina

Clean , friendly staff , nice place convenient location .

Leisure Family

10/10

Exceptional

20 Nov 2025

Ashley

loved it and the updates

8/10

Excellent

16 Nov 2025

Michael

Breakfast for 3 and a child, $86! The caffee also very expensive,. $7.50 FOR A FROOZEN SNICKERS. Price gouging!

Family_with_children

10/10

Exceptional

12 Nov 2025

Lynn M

Hanna, checking us in was very helpful and pleasant! Give her a raise! We had a 5 year old having a melt down!

10/10

Exceptional

12 Nov 2025

Jennifer

This was our second stay at this Renaissance location. The food improved tremendously, and I highly recommend their AK burger. Great service. I would like for them to make the gym larger.

Friends_and_family Family

6/10

Pleasant

11 Nov 2025

Kristin

It was an okay experience.

Leisure Family

10/10

Exceptional

10 Nov 2025

Shantel

Favorite place is day while going downtown Disney

10/10

Exceptional

10 Nov 2025

Vivian

Great service and hotel

10/10

Exceptional

07 Nov 2025

Gordon

Great location and the staff were excellent. This was B hotel for years that we had used but it had gotten really tired. Marriott have done a great job with the remodel

Partner

10/10

Exceptional

05 Nov 2025

Raven

Was an easy walk to Disney Springs. Restaurant food was great. Nice pool area and games for kids. The kids loved having bunkbeds in the room. Ground floor unit was very convenient.

Leisure Family_with_children

8/10

Excellent

04 Nov 2025

Destinee

Nice staff! Great amenities!
Only complaints is the shower did not have a shelf for my personal toiletries, there wasn’t extra blankets in the closet like there normally is for the pull out couch and the floor we stayed on reeked of marijuana, not sure if other guests were smoking but it seeped into our room at times

Leisure Partner