Name: Springhill Suites Marriott Village
Address: 8601 Vineland Avenue, Orlando, 32821, US

10/10

Exceptional

28 Jul 2026

Romel

Nice location. Very entertaining

6/10

Pleasant

28 Jul 2026

Karina Rosa

Bed was to small for my family

6/10

Pleasant

27 Jul 2026

Maria

The hotel was very nice, But out of three elevators only 1 elevator was working. Breakfast was a zoo!
I also didn’t appreciate having to pay $26. For one night stay for parking.

2/10

Poor

27 Jul 2026

Rachel

Our experience was less than great. We don’t usually use a pull out couch in our room so we weren’t expecting comfort from the mattress but we were expecting cleanliness. There were crumbs on the mattress and something sticky (maybe gum) stuck to the blanket. Housekeeping also didn’t come for the entirety of our stay. It was extremely loud and people were running up and down the halls for days banging on doors. I know the staff can’t control what guests are doing but it took until night 3 of our stay for someone to come and actually say something to these people. 200 dollars in parking and additional fees for 3 nights… We will not stay here again.

10/10

Exceptional

27 Jul 2026

Lericy

I love this hotel, everything is very good.

10/10

Exceptional

26 Jul 2026

Christian

Por eso Precio todo excelente 👌

10/10

Exceptional

26 Jul 2026

Justin

Room was clean and got to check in early

8/10

Excellent

23 Jul 2026

Adianis

Muy cerca de las atracciones de Disney , muy limpio , muy tranquilo, el desayuno muy bueno lo recomiendo 100%

10/10

Exceptional

23 Jul 2026

Addella

Clean room helpful staff

2/10

Poor

22 Jul 2026

Majda

I really wanted to like this hotel, but unfortunately, it was the worst hotel experience I’ve ever had. I travel frequently and stay in hotels often, so I don’t leave negative reviews lightly.

The room itself was okay, and the pool and hot tub were fine. However, the hallway carpets were filthy, covered with stains, and made the hotel feel unclean.

The biggest issue was the billing. At check-in, I was charged for my stay, which was expected. Then the hotel charged my card daily for parking and later attempted to charge the security deposit separately. When that transaction didn’t go through, they charged my card again, causing my bank to block my credit card for suspected fraud.

I went to the front desk, and although I was told the issue was fixed, my room keys were deactivated, and I had to wait nearly an hour for new ones. The next day, the same thing happened to my second credit card. Both of my cards were blocked, leaving me with no access to my money while traveling with my three children.

To make matters worse, it’s now been 10 days since I checked out, and I still haven’t received my security deposit refund.

The billing issues, blocked credit cards, deactivated room keys, and delayed refund made this an incredibly stressful stay. I would not stay here again.

10/10

Exceptional

22 Jul 2026

Mayra

3

10/10

Exceptional

21 Jul 2026

MAURICIO

Our 6 night stay was wonderful. We came for my son’s futsal tournament and they enjoyed being able to visit all 3 pools. Starbucks and arcade was a big hit since it’s on site. My little ones enjoyed the playground every evening. There is a ton of parking and we were always able to park close.

Family_with_children

10/10

Exceptional

20 Jul 2026

Tiphanie

I like the buffet breakfast. It was really good. I enjoyed how convenient the location was.hotel was clean and pool was clean. Overall great stay would stay again.

Family_with_children

4/10

Poor

20 Jul 2026

Kevin

TERRIBLE service at this location! All I stay in is Marriott hotels, and this was BY FAR the WORST. Upon check-in, I wasn’t informed that there was a $25 A DAY charge for parking, and when I told staff the next morning that NOONE told me, he made it seem as if it was MY fault! Secondly, the iron in the room dont work. Called to ask for a replacement, lady said someone will bring one in 5-10 minutes. 45 minutes later, we’re sitting there in our underwear waiting to iron clothes so we can enjoy our vacation. I call back, lady now tells me to come get an iron. I go to front desk, a man is there and tells me I have to wait for housekeeping to bring me one! WHAT?! I was just told to come get one, TERRIBLE staff with bad attitudes, I’ve NEVER had a problem at a Marriott. Really has me reconsidering patronizing their establishment in the future

Partner

4/10

Poor

19 Jul 2026

Dawn

The room is outdated nothing like the pictures online and the staff has the worst communications and please check your receipts because they try to charge me for parking and I never once had a vehicle never registered a car and had I not looked at my receipt they would’ve charged me for parking every day that was there

Friends_and_family Family

4/10

Poor

19 Jul 2026

Sonia

Stayed at this hotel because of the free shuttle service to Parks and waited and no shuttle stopped by even though I had email confirmation. Derailed plans at parks due to scheduled rides etc.

Family

4/10

Poor

18 Jul 2026

Ronald

Hola, el Desayuno es muy limitado, huevos y salchicha, lo mismo todos los días, para una estancia larga es fatal porque aburre mucho, ponían fruta pero solo banano verde o manzana un poco insípida, nunca uvas, melocotón u otras frutas.
Los colchones de pésima calidad ya muy deteriorados y al parecer tiene años de no ser cambiados.
Tuvimos problemas con el televisor que no tuvo señal y tuvimos que trasladarnos de habitación, en el lobby no mantienen ni siquiera agua durante todo el día.
En realidad la calidad del establecimiento ha bajado mucho, lo qué hay que destacar es la ubicación y cercanía de Disney pero por lo demás está muy descuidada la administración del Hotel y no están enfocados en brindar una experiencia agradable.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Veronica

Our room was small for the price we paid,then our view was towards the garbage bins.Early check in have a fee of $50+charges even though the room was ready.It didn't made sense and we came from outside state.That should be addressed because I wont be recommending it to my friends who have plans to visit Orlando.
With regards to the staff,they were fantastic.The breakfast was ok but it could have been better.

Family_with_children

10/10

Exceptional

17 Jul 2026

Pylla

Very nice and comfortable

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Shinelle

Breakfast was great and the hotel was okay not too bad. We had fun doing outside activities. It’s close to a lot of restaurants and sea world.

Partner

10/10

Exceptional

17 Jul 2026

Saby

Clean room

Family_with_children

10/10

Exceptional

17 Jul 2026

Desmond

Excelent for family, lots of entertainment for kids

Family_with_children

4/10

Poor

17 Jul 2026

Shanequa

Highly disappointed air conditioning works when it wants, rooms smell like it has previous leaking problems, Not so Up on their cleaning bathtub had a black ring toilet runs all night me and my kids was supposed to stay4 nights 3 days We left A day early and the only reason we lasted that long was because my son was In Orlando getting surgery , pictures online is A Scam , very disappointing

Family_with_children

4/10

Poor

16 Jul 2026

Ismael

I requested a regular suite and was give a handicapped room. Shades in room did not work...unable to open or close..response from maintenance was room were being overhauled..had to unplug tv as it wouldnt turn off..front desk not to helpful..elevator to floor 5 did not work..cleanliness of hallways unsat..totally dissatisfied with this stay...

Family

6/10

Pleasant

15 Jul 2026

Aziza

Its ok. The pool wasnt clean enough.

6/10

Pleasant

15 Jul 2026

Angela

The rooms for six are tighter then they look, the sofa bed is pretty much worn out. The carpets need updating and it just feels as if there isn't enough staff for the facility. The breakfast was good, yet extremely crowded. The staff did well for the load of clients coming in. The beds are very comfortable. Paid for balcony, didn't even use it, not very clean, and you're unable to turn off the balcony light, which is extremely bright as you sleep. Great location. Paid daily for parking.

Family_with_children

6/10

Pleasant

14 Jul 2026

Alejandra

My TV didn’t work half of my stay and there was a leak in the bathroom on my last day.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Clara

I think is ok for the price. The breakfast is good.

Family_with_children

10/10

Exceptional

14 Jul 2026

Robert

Property was close to everything. It was clean and the room was much nicer than expected.

Friends

10/10

Exceptional

13 Jul 2026

Daniela

Everything was great

Family_with_children

10/10

Exceptional

12 Jul 2026

Isyss

The hotel was really nice and very convenient location

Friends

6/10

Pleasant

12 Jul 2026

Erica

It was okay.

Family_with_children

8/10

Excellent

12 Jul 2026

walleska

Es muy bueno que incluya el desayuno buffet y la variedad en el mismo. Solo le añadiría pancakes y quesos.

Lo que no me gustó es la tarifa de estacionamiento. Aunque sea una práctica de todos los hoteles es excesivo 25 dólares por cada noche.

Partner

10/10

Exceptional

12 Jul 2026

Keishla

Todo muy bueno

Family_with_children

10/10

Exceptional

12 Jul 2026

Dorothy

Clean and nice . Conveniently located and breakfast was delicious. The hit tub was perfect temp as well

Family_with_children

10/10

Exceptional

12 Jul 2026

lukene

Clean room 👍
I like everything 😊

Family_with_children

10/10

Exceptional

11 Jul 2026

Betty

Good

6/10

Pleasant

11 Jul 2026

Deann

Carpet was filthy looking and room pull out couches seemed like bedding was not changed and bed was very hard

Family_with_children

6/10

Pleasant

11 Jul 2026

Sandra

Our mattress was worn out. You could feel the spring from the mattress. We had to call the front desk because the body wash bottle and the hair conditioner was empty. The staff were nice.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Paige

Our stay was great except why we're they buffing the floors in the middle of the day when's its crazy busy. Almost fell too many times to count because of how wet the floor was in the lobby. Needs to be done at night. Plus the arcade area you couldn't play at because the machine to get cards was broken and wanted some frozen yogurt but that was shut down as well.

Family_with_children

6/10

Pleasant

10 Jul 2026

Bota

They need to improve breakfast

Family_with_children

6/10

Pleasant

10 Jul 2026

Shamika

This was a pretty good stay, but the parking is a nightmare and the breakfast area is too small and very crowded everyday. But the location is great

Family_with_children

10/10

Exceptional

09 Jul 2026

LaToya

Staff told us the pool was closed but continued to yet ppl in

Friends_and_family Family

4/10

Poor

08 Jul 2026

kevin

Staff when i checked in wasn’t helpful, seem lazy and didnt want to help. Got there around 2:30pm, wouldn’t let me check in. Waited 1 hour and told I would get a call.
Check back around 3:30 and got a room but no phone call like the promised I got. Not a good experience. I’m a gold member with Marriott

8/10

Excellent

08 Jul 2026

Evelyn

Front desk staff was always very friendly and helpful. My little ones were looking forward to the arcade however in the 5 nights we were there, the AC wasn’t working at all and it was over 90 degrees everyday - hope it’s been fixed by now. Wish the kids had a little more playground activities. Pool grounds were well-kept and pool really nice and clean. Breakfast was always slightly different - nice to have options. Walking distance to a few places to eat and less than a 5min drive to the Outlets. Some malls and plenty other stores and souvenir shops nearby. Overall the hotel was nice and it was a GREAT location.

Family_with_children

10/10

Exceptional

08 Jul 2026

steven

Very clean room well maintained front desk was very helpful. Enjoyed our stay first.

Family_with_children

8/10

Excellent

08 Jul 2026

Makayla

Amazing staff. The rooms .... no comment. Thank you!

Partner

10/10

Exceptional

08 Jul 2026

Kathleen

Breakfast is so good. The area is close to where we wanted to go. The room is neat, clean and smells good. The staff are courteous and friendly.

Family_with_children

10/10

Exceptional

08 Jul 2026

Mirta

Everything was good

8/10

Excellent

06 Jul 2026

Jennifer

The location was key for this property. It was close to the parks, had a great pool area and large breakfast stations ( not big enough for the standard crowd). The rooms were not as big as pictured for a suite - the elevators were slow and questionable and the guy who checked us in had no idea how the parking worked. The civilian in line behind us had to show us how it worked. Overall not a bad Springhill for the location and the price.

Family

10/10

Exceptional

06 Jul 2026

Vanessa W

Clean room

10/10

Exceptional

05 Jul 2026

Tommy

Professional and clean

Friends

10/10

Exceptional

05 Jul 2026

Mayra

Buena ubicación para ir an outlets, malls, parques de Disney y de Universal en un area tranquila y segura.

Family

6/10

Pleasant

05 Jul 2026

Samuel

Hotel that lacks quality, just okay enough to be \"not bad\"

Partner

4/10

Poor

05 Jul 2026

Tiara

I was actually very disappointed. When you first enter the lobby smells like a dirty mop. I thought maybe this was because I checked in later but the smell remained during the entire stay. The front desk agent was very nice at check in.

Room quality molded leak bottom tub area. At first we thought we may have just wet the floor but no it was a full leak. Patio door had no lock and the glass looked disgusting. Photos can be provided. Complaint about the placement of the ac. This is not something the staff can change but we had to sleep at the foot of the bed and turn the air off because to have it on while sleeping was unbearable. Full blast of dirt and dust blowing in your face because the bed is less than a foot away from the head of the bed. Speaking of beds, both beds have no cushion there was literally a dip in the mattress so on top of it being extremely hard it’s also extremely uncomfortable.

Staff entering room. Day 1 everything was changed no issue. Day 2 we split our day and we were in the room from about 2-5:30pm. During that time we saw a housekeeper in the hallway and asked for 4 body/hand & face towels and gave her our old towels and trash. She was extremely nice about it but I cannot remember her name. However, when coming back yesterday we noticed a unicorn towel that was not ours was left in our room, a pen on the floor and now we had none of our towels we were short two hand and face towels.

Parking a joke,4 semi trucks took Up 4 space each

Family_with_children

10/10

Exceptional

05 Jul 2026

Giovanni

Good

Family_with_children

4/10

Poor

04 Jul 2026

Jeromey

Got burned from the shower in the room would not keep temperature

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Silvia

Bueno

Family

6/10

Pleasant

03 Jul 2026

Eric

I booked the room with Expedia and paid extra for a balcony but they don’t have any available rooms at check in. the front desk worker did comp our parking. Which I had to go back to ask at check out but parking was removed.
Parking was $26 per night. The parking is a little confusing but just register one time

The hallways and lobby smelled great. The room smelled musty. We all left feeling congested which could have been from SeaWorld.

Free breakfast was great! The pool was nice. Location was good

Family_with_children

10/10

Exceptional

03 Jul 2026

Maria

La pasamos expectacular el hotel excelente

Family_with_children

10/10

Exceptional

03 Jul 2026

John

Nice property and well maintained. My grandkids loved the playground.

Partner

10/10

Exceptional

01 Jul 2026

Heidy

Todo estaba excelente solo que no tenían lista acotación demoraron demasiado para entregarla y las camas muy pequeñas

Family_with_children

10/10

Exceptional

01 Jul 2026

Janet

Very clean fresh amazing

Family_with_children

8/10

Excellent

30 Jun 2026

Genesis

El hotel cuando entras tiene buen olor pero en las habitaciones el olor es de mucha humedad las puerta hacia balcón no están buenas el desayuno si es excelente

Family_with_children

10/10

Exceptional

29 Jun 2026

Noel

The close proximity to Mary Queen of the Universe catholic Church, Premium Outlet, distance and free shuttle to the parks, and their buffet breakfast were a plus and excellent.

Family_with_children

8/10

Excellent

29 Jun 2026

Jesus

Hard beds good location nice place good same thing everyday breakfast nice bistro food overall good

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Ricardo

Good

Family_with_children

6/10

Pleasant

28 Jun 2026

jessica

It was an ok hotel for the price.

Friends

10/10

Exceptional

28 Jun 2026

Brannon

Our room was basic, but definitely adequate. It was clean with an older style air-conditioning. That was quite loud but definitely got the job done.

Televisions are a bit older so they don’t have a full array of apps to access, put again adequate. There were two televisions, but one remote, and it seemed a bit random as to which one the remote was going to turn on when you hit the power button, but they both worked.

Parking was plentiful. We didn’t get to access the pool or a hot tub because of weather but that’s no fault of the property so I can’t give a review on that. Breakfast was basic. What you would expect for a free breakfast at most hotels. Waffles, cereal, scrambled eggs, etc. Got the job done. The location is probably the best reason to stay here. Very close to Disney Springs and the parks at a very reasonable rate.

Partner

10/10

Exceptional

28 Jun 2026

Elizabeth

Very well located, good amenities, nice staff

Family_with_children

10/10

Exceptional

27 Jun 2026

Angela

Breakfast was great it was a quiet family friendly hotel. And the raffle game was exciting

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Temicka

Clean and convenient place to stay. staff was friendly.

10/10

Exceptional

23 Jun 2026

Elenis

Good place

10/10

Exceptional

23 Jun 2026

Idaliz Erlind

We had an extraordinary experience in our first time staying at Springhill By Marriott Lake Buena Vista, the overly friendly and attentive staff of the Lobby, hotel is easily accessible, clean and smelly elevator and corridors, the room is extremely comfortable, clean and has everything in the same way as described in the reservation. Cleaning staff were very friendly and attentive. The breakfast buffet is 20/10 and the swimming pools are spectacular. The location of the hotel is excellent as everything is nearby. Comfortable parking and super clean surroundings. We delivered the hotel today and made another reservation at the same hotel for next month. I recommend it many times and we will definitely come back. The price is great.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Yovana

el hotel esta maravilloso. me encantó

Family_with_children

10/10

Exceptional

22 Jun 2026

Nataly

My family and I love this place; we would come back without hesitation.

Family_with_children

6/10

Pleasant

22 Jun 2026

Michael

We recently stayed here and had a pleasant experience overall for the low cost. Our room was clean and comfortable. The staff was friendly and welcoming throughout our stay.

The complimentary breakfast buffet was a nice perk. The location was also very convenient, with plenty of restaurants nearby and easy access to SeaWorld.

The only downside was that the hallway on our floor was not as clean as our room and could use more attention. Other than that, we enjoyed our stay.

Family_with_children

10/10

Exceptional

22 Jun 2026

cassandra

Magic, Mickey Waffles, and Amazing Service!
From the second we walked through the doors, we were greeted by that *amazing* luxury hotel smell—you know the one that just makes you go, \"Ahhh, I’m on vacation!\" 🧼✨
Our room was absolutely spotless and so comfortable. We had a tiny hiccup during our stay, but the front desk staff handled it so quickly and graciously (seriously, thank you again to the amazing team!). Another huge plus was the peace of mind of not having to pay until check-in.
### The Highlights:
* **The Location:** It’s centrally located right off the I-4, making it a super easy 20-minute drive to all of our destinations. 🚗
* **The Breakfast:** Okay, yes, the $25/day parking fee might seem a little steep at first glance—**but** it is 100% made up for by the complimentary breakfast. Two words: *Mickey. Waffles.* 🧇✨
* **The Value:** The price completely exceeded our expectations and fit beautifully into our budget.
We had such a wonderful time and will definitely be returning. Highly, highly recommend! 💖

Family_with_children

8/10

Excellent

20 Jun 2026

Jorge

Podría mejorar el estado de los colchones , podría necesitar reemplazar algunos

Family_with_children

10/10

Exceptional

19 Jun 2026

Rosemary

Pool and jacuzzi were dirty

10/10

Exceptional

17 Jun 2026

Ruth

Every thing was wonderful

Friends

8/10

Excellent

17 Jun 2026

Malines

Very nice and clean

Family_with_children

8/10

Excellent

16 Jun 2026

Chad

LARGE HOT TUB, COOL POOL, TOTALLY ACCEPTABLE BREAKFAST INCLUDED, POOLSIDE FOOD AND DRINKS IF YOU LIKE, NICE SIZE ROOMS, BALCONIES. GREAT PRICES! BONVOY POINTS! NO BRAINER!!! BOOK IT.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Syeda

I like cleanliness, staff and breakfast also good but i don't like to pay parking fee and advance fee .

Family_with_children

4/10

Poor

14 Jun 2026

Pierce

The room I was staying in was right at the corner of the hallway that people walk down the steps and run down the hall. On top of that the elevator room was right near it making loud noises all the time and ice machine. Other than that staff was nice and welcoming

Self

10/10

Exceptional

14 Jun 2026

Edwin

Some Front Desk Team members need to review/understand the $5 off to guests to be used at Market. In order to provide the right explanation to guests.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

teresita

We had a great stay! The service was excellent, and our room was incredibly clean and comfy.

Family_with_children

8/10

Excellent

14 Jun 2026

Aljay

It’s nice place

Family

8/10

Excellent

13 Jun 2026

Alejandra

Buen lugar para hospedarse, sobretodo si van para Disney y sus alrededores. El personal es muy atento, en especial, una Joven llamada Nicole 10/10

Family

10/10

Exceptional

12 Jun 2026

ALYSIA

Everything was perfect

Self

10/10

Exceptional

12 Jun 2026

Isaac

Everything was great but rooms could’ve been cleaner. I saw stains on the sheets

Family_with_children

8/10

Excellent

12 Jun 2026

Byrne Gregg

We requested for an ADA room but it was not available upon checking in . It was available however on another bldg , w/c was not what where we booked at . It would have been fine to cross to the other bldg but even though the room
has ADA features it comes w/ 1 king bed & a bunk bed, which will still not work for two seniors & a disabled guest ( 1 adult (me ) & a middle schooler who moves a lot ) . We stayed w/ the non ADA room w/ no room anyways but there was no space for the disabled guest to manuever his knee scooter & worse is when u pop open the pull out bed by the living room area near the kitchen , it’ll cover the space so no one can access the kitchen / fridge / front door once that pull out bed is opened. It was a safety concern & a poor lay out of the room.
Hotel was in a great location. Staff lack personalized approach & customer service skills . Warm breakfast was sufficient. I think they can do better. Good thing we were mostly out.

Family_with_children

8/10

Excellent

11 Jun 2026

Andrew

Overall the stay was good. The property was clean as was the room. My only criticism would have to be that the room was a bit small for two adults and two kids. Also, the breakfast situation was not the best.

Family_with_children

10/10

Exceptional

11 Jun 2026

Bryan

Everything was great

Self

8/10

Excellent

10 Jun 2026

Marlena

The staff and breakfast was the best part about the stay. Very friendly and dependable staff. I would stay again because the price is affordable for parents to allow their kids to have a good time at Disney or any other park. I would definitely stay here again for the price.

Family_with_children

4/10

Poor

10 Jun 2026

Andres

Hotel room A/C kept us up all night from how loud it was. Toilet wasn't flushing and would load up water for a very long time before stopping.... another loud thing in the room. Carpet smelled like humidity and the room just felt dirty. Our room was on the ground level and the curtains to the window wouldn't properly close so anyone from the outside can see us. We had to place hair clips to keep them closed. Not a pleasant stay and wouldn't recommend.

Family_with_children

2/10

Poor

10 Jun 2026

Oscar Edenilson

En sus descripciones el hotel ofrece transporte a los centros comerciales y no es así, no brindan un tikect

8/10

Excellent

09 Jun 2026

Illeana

Very nice property. Well kept & modern. Very family friendly! Lots of amenities. Nice pools. Excellent Breakfast. Centrally located to all Orlando/ Kissimmee attractions. Very affordable. We had a great stay!

Friends_and_family Family

2/10

Poor

09 Jun 2026

Kevin

Charged me an extra 100 dollars for no reason. I even cleaned the room before I left.

10/10

Exceptional

07 Jun 2026

Yareliz

Todo muy limpio

Family_with_children