Hawthorn Suites By Wyndham Orlando Lake Buena Vis

2/10

Poor

08 Mar 2026

Patty

No amenities, no vending, nothing. I asked for water at the front desk and they said there was none. Supposed to get kitchenette, got microwave and mini fridge only. Halfway smelled. No chairs or table in the room. No continental breakfast area or sign to advise how to get the offered breakfast so went to the front desk and was handed a bag with a dole jello w/fruit cup, dried up cinnamon muffin, and a 5oz juice box! Shuttles are not consistent and go everywhere not just to Disney. Bed was so old and uncomfortable we couldn’t sleep for 3 days! The staff were absolutely no help under any circumstances and couldn’t even tell us which elevator to take to our room. We had an electric wheelchair delivered and the staff didn’t know it was ours or even that it was there and searched forever to find the key and only found it after I suggested she open some of the drawers and look! We picked this hotel as it was bundled with Next Car which was an absolute nightmare. Expedia will not let me review Next Car. They should be out of business. Save yourself from this rent a car nightmare at all costs!!! Have used Expedia before without issues so very surprised they would do business with these terrible companies. Will be very careful if I use them again. Perhaps not worth the aggravation!!! Booker beware!!!

Partner

8/10

Excellent

07 Mar 2026

michael

Pool, hot tub and basketball court were great

Family_with_children

8/10

Excellent

06 Mar 2026

Erin OConnor

Larger room and adequate kitchen space with fridge

6/10

Pleasant

23 Feb 2026

Jennifer

The room was ok. The bed mattress was horrible! It was uneven and lumpy. Not comfortable at all. The guests in the room next to ours were too loud and nothing was done about it. There was no breakfast at all, even though we were told there would be.

Partner

10/10

Exceptional

07 Feb 2026

Victor

I had an excellent time staying here. The staff were super friendly and courteous. The room was super decent.

Friends_and_family Family

8/10

Excellent

22 Jan 2026

Juan

Clean room . Spacious . No breakfast buffet. Grab n go.
Shower could be better. Hard to put hot water. Bathrom sink doesn't run the water fast

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Sharon

The room and bathroom was clean and beds super comfortable. The couch / pull-out sofa was not comfortable at all. We enjoyed the ambience of the room though. I've never had a breakfast presented in a brown bag before.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Jason

The room was nice and clean. Plenty of parking on-site. The hotel itself is a short drive away from restaurants and a gas station.

Leisure Friends

6/10

Pleasant

03 Jan 2026

Zuleima

It may be they were remodeling but no hot breakfast was serve.

Leisure Family_with_children

4/10

Poor

28 Dec 2025

Prabha

Breakfast was included in the roomprice. Boy what a surprise. It was what they called a grab-and-go breakfast which the frontdesk gave you:1 bagel, 1 creamcheese, 1 cup of fruits and 1 small carton orange juice. When I asked for cutlery the lady at the frontdesk told me that she had none. How was I supposed to smear the creamcheese???
She gave me a spoon.
There is no table in the room, (I was looking for a small one) so if you wanted to eat something you had to hold your food on your lap on the only chair in the room or sitting on your bed.
So if you only need a place to sleep and do everything outside, then this hotel is OK. But other than that, look for something else

Leisure Family

4/10

Poor

28 Dec 2025

Hannah

Very worn out beds, no housekeeping unless demanded, trash had to be taken out by us, mold in bathroom, toliet clogged three different times within a week, very low to the ground toliet, parked in handicap on side of building and door was locked all hours of the day. Very upsetting. Grab n go breakfast was the same every day orange juice, fruit cups & cold bread. Bagels or cinnamon rolls. Not worth it.

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Ilena

Bed was comfy. Room was clean

Leisure Partner

10/10

Exceptional

15 Dec 2025

Douglas Frank

Friendly service.

Leisure Family

6/10

Pleasant

09 Dec 2025

Damion

Clean room

Leisure Self

6/10

Pleasant

05 Dec 2025

Amanda

Nothing special, free breakfast is a joke.

8/10

Excellent

28 Nov 2025

Sopheany

The breakfast was a cup of fruit and a danish in a paper bag. Walkable to the Outlet and others shopping area.

Leisure Self

10/10

Exceptional

12 Nov 2025

Hazel

Staff friendly, helpful and polite. Hotel easy to find. Pool water very warm even in November. Nice pool area with plants. Free parking.

8/10

Excellent

26 Oct 2025

Alexander

Todo estaba bueno gracias volveremos de nuevo

4/10

Poor

23 Oct 2025

Sonya

Room was not like the pictures advertised! Paid for a king bed and got two queens and one bed was so old it was like sleeping on a concrete slab with a dip in it. Kept falling in the middle of bed no matter what side I was on. It was very noisy at night. Very very outdated rooms. T.V. Was a 25 inch very tiny!

Leisure Family

6/10

Pleasant

22 Oct 2025

Doug

Hot Tub was colder than the pool
That was disappointing

6/10

Pleasant

21 Oct 2025

Harpreet Kaur

Love where the property is situated- close to all amenities and the parks are close in vicinity. Our room unfortunately was super dark, kitchen and seatinv

2/10

Poor

20 Oct 2025

Priscilla

The room had a bad smell right when we walked in we were wondering what it was my son went to turn on the ac and his socks got soaked the carpet was all wet that’s were the smell was coming from I went down to tell them they said they would send someone in the morning no one came I asked about it again they said tomorrow no one came not till the 3rd day of our 5 days staying there they finally brought something in that really didn’t work it filled up fast with water and we had to dump it out each time the smell was still bad we couldn’t even enjoy the living room we were in the bedroom The whole time with the door closed and it still smell bad in the bedroom but not as bad as the living room the front desk people were friendly we didn’t even get to use the kitchen because it smelled too bad in there from the living room we would just eat out the parking was good found a spot each time

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Lynda

Friends trip to Orlando. Staff was friendly and professional.

Friends_and_family Friends

2/10

Poor

26 Sep 2025

Natalia

Very dirty hotel murder seen type of carpets

6/10

Pleasant

22 Sep 2025

Marlene

outside was well maintained

Leisure Partner

4/10

Poor

18 Sep 2025

Joy

The young lady at the desk who worked 3-11pm then 6am-3pm was AWESOME. The breakfast had no plates, silverware, eggs, bacon, fruit, OJ, apple juice, water at 8:45am. The guy never checked and hide behind not knowing English. He doesn’t need to know English to look at the supplies. The girl at the desk was the one who brought out the juices and water. No eggs ever came. The manager was off so she wasn’t able to help.
The room 523 is awful, old ran down and the carpet is disgusting. The furniture has burn marks and hard to open drawers. It is so dark even with the drapes open. The room needs a facelift badly. This is my second stay here and my room in Jan was a better and so was the breakfast. What happened? I understand the lobby is getting some work done but that is no excuse for poor leadership and horrendous breakfast experience.
The outdoor area is very nice.

6/10

Pleasant

10 Sep 2025

Julie

It really was just SoSo. They are undergoing serious renovations. With that, it is understandable why it wasn't as clean as it could be. We were put in one of the older rooms and it was definitely in need of a face lift. Dark and dingy. The staff could have been a bit more friendly. During our 3 day stay we had just 2 staff members smile and acknowledge us. Both were at the lobby check-in desk. Thank you...for that! It goes along way. Breakfast was ok except for the powdered eggs which were rubbery and just plain gross. The outside grounds were well kept and inviting. The location is super being close to the parks and plenty of dining options nearby. They offer free parking and shuttles to the parks which is a nice perk. This place has potential if they would just pay a little more attention to detail.

6/10

Pleasant

27 Aug 2025

Rose

This hotel is undergoing major transformation and renovations had I known that before booking my hotel reservations I would have NEVER stayed there it was so messy, noisy it was a freaking disaster - they should have noted that somewhere on website to make customers aware - discounts should be applied!

Leisure Family

10/10

Exceptional

23 Aug 2025

James

Aaaaaaaaa++++++++

6/10

Pleasant

11 Aug 2025

Oscar F

Quiet and clean. Definitely has dated since we visited last. Very disappointed with their free breakfast. It was very basic and poor options and they guard it like it’s a buffet in Vegas. When booking there were better options but since we had been here before and enjoyed it and the food options we tried again. It’s definitely ok for the value.

Leisure Family

10/10

Exceptional

03 Aug 2025

Osiris Ivania

Fantastic

Leisure Self

6/10

Pleasant

28 Jul 2025

Frank

The floor carpet was dirty and smelled bad when we arrived,

Friends_and_family Family

8/10

Excellent

24 Jul 2025

Ignacio

All good

Leisure Partner

2/10

Poor

12 Jul 2025

Narinder Singh

I got so much say ,thumbs up for theme park transportation, free parking, but i would not stay here again. I had good experience previously by satying twice at grand villa resort half a block away, but i regret staying here.

Leisure Family

10/10

Exceptional

12 Jul 2025

Gisela

Restaurants near by very lovely staff

Leisure Family

6/10

Pleasant

11 Jul 2025

Lenny

Carpet dirty and some openings on the floor wall.

Leisure Family_with_children

4/10

Poor

05 Jul 2025

BHAVINKUMAR CHHABILDAS

Location was convenient but room doesn’t appear as it was shown in pictures needed lots of upgrades wash rooms are old fashion and not good, It looks like you entered into 1980’ hotel and breakfast was okay, just to plain,

Leisure

10/10

Exceptional

03 Jul 2025

Myronnett

We loved staying here! It was any second time and Thai time was even better! Felipe and Jennifer were outstanding and provided excellent customer service! The breakfast staff was also very kind and helpful! My whole family and I came down with a nasty cold and were under the weather, I arrived right as they were about to close , but they allowed me to come in and grab food for my family! Can’t wait to come back!

Leisure Family_with_children

4/10

Poor

02 Jul 2025

Wojciech

The entire hotel is undergoing renovations.

Leisure Family

10/10

Exceptional

15 Jun 2025

Alex

One of the best hotel experiences we have ever had will most definitely return

Leisure Family

4/10

Poor

05 Jun 2025

KAYLA

Marie was great . However we got the 20 minutes before pool closed we was leaving at 9:55 ask the guy if we was holding him up he said yes . Then pool closed at 10pm but hot tub closed at 11pm staff tried to make us leave at 10 but we was in hot tub then stood around waiting and even came up to us the same guy from night before said it’s 10:55 . Then when check out we had to make 3 trips on the 2nd trip coming back up someone had when in our room open the curtains , took out trash in bedroom and outside door yet housekeeper n maintenance said they didn’t go in yet our curtains was open with our stuff at door they should of never went in room with our stuff in it when they haven’t been our room in 6 days .. hallways smelled on 3rd floor like wet carpets . And as we was leaving the staff decided to paint a bench on the 3rd floor hallways for us to smell it as we was going back n fourth

Leisure Friends

2/10

Poor

04 Jun 2025

Demi

This hotel was a major letdown. The front desk staff was rude and unprofessional—one even made an offensive joke about my last name and laughed. I witnessed poor treatment of other guests as well, including an argument with a young Black man simply asking for soap.

Our room smelled like mold, the shower was dirty with hair and visible mold, and some electronics didn’t work. Staff offered a room change, but I’m six months pregnant and too exhausted to move after unpacking. Later, they threatened to charge us for the second room unless we returned the key—refusing to assist when I explained my situation.

Breakfast was terrible: frozen bagels, sour juice, and yogurt in a communal bowl. Ironically, the same staff member who said she couldn’t leave the desk later left it to grab herself breakfast.

Only positive: the shuttle driver was kind and helpful. Otherwise, I would not recommend this hotel.

Leisure Friends

2/10

Poor

03 Jun 2025

Verified traveler

We had an early check out at 4am and noticed no security or front desk personnel available. Do not recommend staying here.

Friends_and_family Family

10/10

Exceptional

31 May 2025

Denny

The Staff at the property are the best 👌

Partner

10/10

Exceptional

22 May 2025

Charles

Amazing service, location, great breakfast and staff. Couldn’t ask for more, would definitely return!

Leisure Partner

6/10

Pleasant

18 May 2025

Heather

It’s a good place to stay for the value

My stay was ok.
The location is spot on if you want to visit Disney, Universal Studios, SeaWorld, or Epic Universe!!!
It looks as though the hotel may be doing some sort of ratification.
The staff was super friendly.
It felt like there were permanent residence that lived in the Hotel.
Some of the rooms seemed different from ours??
We rented two rooms. Both rooms the carpets were stained and the kitchen dishes did not feel so clean. The couch and the chairs were very uncomfortable and well used almost to the point of not being able to sit on them. The kitchen chairs were made of metal extremely heavy and hard to maneuver. The tables had water markings on them. They only provide you with dishwasher powder. Please make sure to bring your own dish soap if you want to clean dishes or wipe off counters.
The beds were clean, soft and comfortable. The bathrooms were very clean and the towels were comfortable.
The pool area was fantastic! It was clean there were a lot of things for the children to do and it was a great place to relax.
I found breakfast to be not as impressive as most hotels that supply breakfast. It would have been nice to have a pancake maker or a waffle maker there. It would have been nice to have had more options as well for breakfast.
Maybe I’m just spoiled!
I was impressed that they had glass plates and silverware for breakfast!!
Overall, it was a good place to stay for the Value.

Friends_and_family Family

6/10

Pleasant

15 May 2025

Erick

Two Night Review

Good location overall. Hotel is a little old but is maintained. Don’t like that rooms have carpets and water pressure was really bad, but good overall. Buffet breakfast is weak and not good.

Partner

10/10

Exceptional

08 May 2025

Lorenzo

Hotel its Old

The hotel its old

Friends_and_family Family

10/10

Exceptional

07 May 2025

Monique

I had a great stay. The location is close to everything. Plenty of parking and dining options nearby.

Leisure Family

8/10

Excellent

06 May 2025

Rachelle

Great value for money.

Leisure Family_with_children

8/10

Excellent

05 May 2025

Nelson

Bigger room, convenient

Leisure Family

8/10

Excellent

04 May 2025

Cheryl

Very nice and comfortable. Clean, nice bed. Breakfast was good and is convenient we have everything around and close to the theme parks. However the girl at the front check in was not friendly at all!! The morning staff was way better

8/10

Excellent

03 May 2025

Lisa

Clean room - only stayed 1 night.

Leisure Family_with_children

8/10

Excellent

30 Apr 2025

Joan

The hotel was very nice with the exception of the carpeting in the room. It was extremely dirty . Carpeting needs replacing.

Leisure Friends

8/10

Excellent

29 Apr 2025

Keeth

we just stayed to sleep which if that’s what you’re doing it works fine. breakfast was free but not up to the standards of a normal breakfast hotel but i would still stay here again if only just a night

Leisure Partner

6/10

Pleasant

27 Apr 2025

Erika

Curtains dirty floor rufa dirty furniture very old

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

Christine

A nice hotel, very well taken care of. Would come again.

Leisure Family

8/10

Excellent

20 Apr 2025

Susan

A basic, clean and quiet hotel with clean pool and hot tub. Not much else on site, pretty good and basic free breakfast.Appreciated the free shuttle to and from Universal but only one pick up and drop off time impacted our ability for flexibility in plans.

Leisure Family

6/10

Pleasant

18 Apr 2025

Wendy

Bed was very comfortable. Carpet very soiled/stained. Furniture old, scratched and stained. Hot tub small and jets not working. Breakfast fairly good for the most part.

Leisure Partner

10/10

Exceptional

15 Apr 2025

Denise D

Nice stay

Leisure Family

10/10

Exceptional

07 Apr 2025

monica

The colombian lady in the front desk was sooo nice and helpful that made our stay so comfortable and good. The bathroom and lighting could use update… they should put regular soap and shampoo like other hotels because they give u q tiny bar soap and little shampoos though. But everything else was good

10/10

Exceptional

06 Apr 2025

Michael

Breakfast buffet was excellent

Leisure Family_with_children

4/10

Poor

06 Apr 2025

Marivic

The carpet and couch needs replacement. They are filty

Leisure Family

10/10

Exceptional

06 Apr 2025

CONRAD

The Hotels location was great.

10/10

Exceptional

05 Apr 2025

Ronad J

Restful

It was a relaxing, meeting up with friends and close to Disney springs.

Partner

4/10

Poor

03 Apr 2025

Eduardo

The hotel seems to be a mix of rental properties, the unit was old and worn down, ac at first was not working, arrived late so that night was uncomfortable. The ac was fixed the next day, frustrating that units aren’t checked ahead of time. The shower handle would not stay in one place, hot kept falling towards the hot. The carpet in the unit was disgusting. The check in at night was terrible, very rude and had to insist for her to give me a letter that was dropped off.
The breakfast staff was helpful and the only star of the the hotel.

Leisure Family_with_children

4/10

Poor

01 Apr 2025

Victoria

I like the spacious of the rooms. The layout of the room, and it was for the most part clean. However, when entering the room there was an old, musty odor, like the room had been shuttered for a long period of time. It may be from a very stained carpet in the area of the kitchen table or the old dark brown couch in the living room. Even after I sprayed air freshener, it still had an unpleasant smell.

Leisure Self

10/10

Exceptional

31 Mar 2025

Anthony

Great!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Mark

Easy check in. Clean room

10/10

Exceptional

25 Mar 2025

Jonathan Alexis

Good location Hot Tub was Great!

Leisure Partner

10/10

Exceptional

16 Mar 2025

DAVID T

The Hawthorn Hotel is in a great area. Staff very helpful and friendly. Good breakfast and wonderful pool area. Would stay here again.

10/10

Exceptional

06 Mar 2025

Annette

.

Leisure Partner

4/10

Poor

06 Mar 2025

Joshua

There was lots of noise the entire stay. the staff at the front desk were friendly. The hotel room was dirty and had hair everywhere and yellow marks around the tub. Sheets had stains

Leisure Partner

2/10

Poor

27 Feb 2025

Kerry

When we arrived they had us down for the wrong reservation even though I had proof of the correct reservation they made us purchase a second room

Leisure Family_with_children

10/10

Exceptional

10 Feb 2025

Tom

I love how close it is to the restaurants and diseny spring. Also love the complimentary breakfast every morning

Leisure Friends

8/10

Excellent

31 Jan 2025

David

Went there on business and room did not have a worktable and chair.
Room had plenty of space for it.
Booked thru Expedia which was their excuse for not upgrading me to a room with a worktable.
Place was empty too.
Very disappointed that management did not step up.

Business

10/10

Exceptional

26 Jan 2025

amber

Very nice place, some construction going on and you can hear when your neighbours shower but other than that was fabulous

Leisure Family_with_children

8/10

Excellent

19 Jan 2025

Ayush

Overall a budget place to stay in

Leisure Family

6/10

Pleasant

01 Jan 2025

Serian

Not bad, not great.

Hotel was okay. Pool was clean and heated. Nice outdoor lounge area and basketball hoop. Indoor main areas were mediocre, but clean. Rooms are in serious need of an update. Nasty carpet, drywall cracking, odd smell, uncomfortable furniture. Overall it was fine. You get what you paid for.

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

nelly f cavero

All good

10/10

Exceptional

31 Dec 2024

Jonathan

What a lovely stay we had, amazing location right next to all the disney parks and the shopping outlets so many places to eat, lovely friendly staff we will be back so thank you guys you made out Christmas one to remember

Leisure Family

8/10

Excellent

19 Dec 2024

Verified traveler

Family trip to Disney

We were on a family trip/reunion and stayed at this hotel. The sofa bed was not comfortable at all. The hotel is 15 minutes from the Disney parks. The breakfast was OK, nice that we had the free option. It was too cold to swim when we were there. It was an economical choice for us.

Friends_and_family Family

4/10

Poor

09 Dec 2024

Verified traveler

Not so great.

The price was great along with the location. The hotel its self needs a lot of reno. The carpet had a bunch of stains, bathroom looked a little iffy, toilet barely flushed, room smelled like vape that didn’t go away. Outside was nicely kept, the pool was good and it was nice to have a hot tub on the chilly nights. The basketball hoop was fun but the backboard had been replaced with a cheap replacement. Back inside most of the workers were friendly but I’ve never had a hotel tell me I couldn’t have a bandaid and they couldn’t give out pool towels but was pointed to where they should be. I wouldn’t stay there again, normally Wyndham isn’t bad but this one was. It’s a decent place to sleep that’s about all.

Partner

6/10

Pleasant

02 Dec 2024

Susan

It was okay for one night but wouldn’t stay again. Other guests really noisy after 1.30am. Rooms were clean and staff were nice. Breakfast was okay but limited.

8/10

Excellent

30 Nov 2024

Verified traveler

The room is very basic for those who just want to sleep. We chose it because we are going with children and already have a kitchen, but the kitchen lacks utensils and pans for the number of people it accommodates. Furthermore, cleaning only happened twice, in a 14-day stay (they showed up to clean the third time on our last day) and even those two times the cleaning was very superficial. Not even the trash was taken out. In any case, you can spend your days there.

Friends_and_family Family

2/10

Poor

17 Nov 2024

Marys

There was nothing excellent or mediocore about than this hotel. I will never stay here again. The room was dirty. I dont know when was the last time it was even cleaned. The hallway and room smelled like weed the matress to the pull out couch had a big black spot who knows what that was. If you sat on the couch you would fall in and the couch was also filthy and had an odor. The carpet had several big stains on them. On the bathroom door looks like something spilled and was never cleaned up. The shower walls were stained and looked dirty. I have picutres to all of this. When I checked out early they never even checked me out they said the manager had to check me out and now attempting to get a refund for the days i didnt use has been an issue. The manager doesnt even acknowledge any of the issues I had which led me to check out early. I complained and was told there werent any rooms available at the time and i wasnt going to spend another night in the dirty hotel with a 1yr old and 2 yr old that don't understand dirty and not too touch anything. I did what was beat for my family and I specially the kids. The breakfast was subpar limited plates for guests and breakfast was not what I thought it would be. I would love to upload all the pics I have of this hotel to show how dirty and nasty the room was.

Leisure Family_with_children

8/10

Excellent

17 Nov 2024

Michael

nice place

older place not updated however, very clean and friendly

Partner

6/10

Pleasant

10 Nov 2024

Nytsia

Not the Worst, Not the Best

It’s was an ok hotel. I needed a hotel for the night. This hotel did its job. The hotel lobby was clean and check in/out was easy. Staff was cordial and friendly. The actual hotel room was ok. The ac unit was in the room behind a closed door. That was somewhat odd. The bed was clean but was a spring bed so not the most comfiest of the beds.

Self

10/10

Exceptional

06 Nov 2024

Leslie

I’ve stayed at this hotel multiple times a year and have for several years. Easy to get to, parking available also very quiet and safe. Seems as hotel is going renovation of the food area. Comfortable rooms and plenty of space. Food offering is ok. Would love
a different protein other than sausage links or
patties. Also bagels as well. Only had white bread slices to toast. The Belgium waffles were hard and cold no taste.

Friends_and_family Friends

10/10

Exceptional

04 Nov 2024

John

Furniture in rooms could be updated. Bed was very comfy.

Leisure Self

10/10

Exceptional

03 Nov 2024

David Brevan

Excellent service

Leisure Partner

2/10

Poor

29 Oct 2024

Misty

The pull out sofa was broken and unusable. One person in our party had to sleep on the floor. The person at the front desk was no help. The pullout was fixed on the second day. Workers were painting but there was exposed black mold that they had fans blowing on. This area was on the main floor as you came off the elevator. The exterior was in good shape but the interior was dated and worn.

Leisure Family

10/10

Exceptional

28 Oct 2024

Roberto

Veey convenient for a trip to Disney

Leisure Family

8/10

Excellent

27 Oct 2024

Fiona

Great property with easy access to where we wanted to be. Parking wifi and large room with comfortable beds. Would happily return and stay longer

Leisure Family_with_children

10/10

Exceptional

22 Oct 2024

Yasmin

.

Leisure Partner

10/10

Exceptional

19 Oct 2024

Traci

The night front desk personnel was so nice. Very quick to get us checked in. The hotel itself needs a little renovation. But it was very clean and tidy. The only thing our room didn’t have was a remote for the tv. we’d stay here again.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Jimes A

Staff

Staff we up an beyond for us Maria an Ricardo. We're extra helpful

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Justine

This was the perfect property for our Disney trip. It was easy to get around. The staff was nice. The hotel was so clean. And the rooms were big.

Leisure Family_with_children

8/10

Excellent

13 Oct 2024

Donna

The lady that was at the reception desk in the morning was very helpful with everything I needed. And I also want to thank the young lady who was working breakfast for a couple of days during the hurricane. She did a great job, was very kind and courteous and had a pleasant attitude. She made it nice to wake up for breakfast in the morning. I enjoyed talking to her.
All in all my stay was pleasant, even though the threat of the hurricane was upon us.

Leisure Self

10/10

Exceptional

09 Oct 2024

Daniel m

Maria was excepatily help from month before till arrival time. An so was Ricardo was over helpful an a handsome man.

Friends_and_family Family