Name: Wyndham Lake Buena Vista Disney Springs
Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, 32830, US

Wyndham Lake Buena Vista Disney Springs

Orlando Area - Florida - FL · United States

1850 Hotel Plaza BoulevardView location

100 reviews shown

10/10

Exceptional

03 Aug 2026

Brent

Property had everything we needed and it was a very short and easy walk to Disney Springs. Can’t wait to stay here again!

10/10

Exceptional

02 Aug 2026

Cheryl

The front staff was absolutely useless the 3 times I tried to join the rewards program…. From being told that I can just do it myself to the second person telling me I would receive an email with a link which I never did… finally the third person saying she would have to get someone else to help after 8 minutes standing there I left… absolutely ridiculous

8/10

Excellent

02 Aug 2026

Joseph

Overall the stay was good. The pool was wonderful, location was perfection, room was also very nice. My only complaint was that we got there early at 11 because we got off a cruise that morning. Our plan was to enjoy the pool until later on when the room was ready. We stopped at the desk to ask to be notified for early check in. The lady tells us it’s $40 for early check in. When she looked up our reservation, because we booked through Expedia the $40 was waved which was wonderful! (Thank you Expedia!!) So the lady took my phone number and email and said she would reach out when it was ready. At 3:15 (4pm was normal check in) we hadn’t heard anything and had been at the pool for 4 hours so we went inside to check. When at the front desk I said we’d already checked in and explained the situation and how no one had reached out. He said yes your room is ready. No explanation and no apology. It was honestly just rude. Luckily I didn’t have to pay the $40 for early check in but if I had- I would have been very angry. Unfortunately because of the lack of care I will not stay here again. Maybe another surrounding hotel will care more next time since we stay in the area typically 2-4 times a year.

8/10

Excellent

01 Aug 2026

jeannette

i didn’t like that they didn’t serve breakfast for free and no water

6/10

Pleasant

01 Aug 2026

Susan

The Wyndham was wonderful and convenient for a short getaway. However, we were taken back by all the extra fees we were charged at the front desk upon checking in. Also, as soon as you finish check-in, you are descended upon to listen to a presentation and sign up for a longer presentation to join their vacation club. They call it a “welcome pack with coupons.” You cannot get out of it without being rude. We were so tired and were just trying to give our teen daughters one night at Disney Springs. We did not need all that.

10/10

Exceptional

29 Jul 2026

Litzi Guadalupe Reyes

The staff were super helpful and nice. Everyone was so welcoming and the easy access to Disney Springs was awesome

10/10

Exceptional

29 Jul 2026

George Rico

Clean rooms and great staff

6/10

Pleasant

28 Jul 2026

Milciades

Room was clean but outdated, there’s not enough light on the room, bathtub very old and paint is peeling. I loved to stay in this hotel due to proximity to Disney Springs.
Hotel needs a complete renovation it’s very outdated. Staff wasn’t that nice as before look like they care anymore. Also parking price is way too high. On my next visit to the area I will definitely try another hotel.

10/10

Exceptional

28 Jul 2026

Tim

A very lovely hotel

10/10

Exceptional

28 Jul 2026

Thomas

Property location, was great. Property & room great.
Staff at front desk needs to be a better helpful/resources, seemed like they were just assuming everyone has been there and done that at their property or within that area. Had to get hotel tips from luggage guy.
Parking should be cheaper or free (next to hotel) for guests, For cost of parking I could have stayed another night.
Improve front desk staff. It was not a busy time while I was checking in and I was rushed.

10/10

Exceptional

28 Jul 2026

Francisco

Very close to Disney Springs, we had everything we need close by and the price was really convenient, I recommend the stay there

10/10

Exceptional

27 Jul 2026

Sergio

Nice hotel, very clean, great host and staff, great pools, great location if attending Disneys parks!

Loved it!

10/10

Exceptional

27 Jul 2026

Kevin

Very good and friendly!

10/10

Exceptional

27 Jul 2026

Jolanta

Perfect location for Disney Springs.

10/10

Exceptional

27 Jul 2026

Jacqueline

Excellent location and facilities would recommend and would definitely stay there again.

10/10

Exceptional

26 Jul 2026

Carlos

The location of this hotel is ideal, just steps away from Disney Springs. It’s my 5th time and likely not my last.

6/10

Pleasant

26 Jul 2026

Laura

We checked in and asked if we could extend our stay, they said we can accomadate that but we cannot accomadate the accessibility, so in two days you will have to move rooms. Well we get to our room and it is not accessible and my husband ran into the bed, which knocked it off and we could not put it back on the frame. The front said they will send someone, no one came so I went downstairs to talk to the front and they said I agreed to move to a non-accessible room? I did not agree, I agreed to moving in two days reluctantly and he went to agree with me that I agreed. Well we got our 4 days in the same room after all of that bs

10/10

Exceptional

25 Jul 2026

Mayra

New place to stay at Disney

8/10

Excellent

25 Jul 2026

Nancy

Great staff, very friendly and helpful. Hotel is very clean. Very nice pools for adults and children. I enjoyed their breakfast.

8/10

Excellent

24 Jul 2026

Renee Nichole

As a solo traveler, the staff was beyond helpful and friendly. Rooms were clean. Walking distance to Disney Springs. Pool was well maintained and plenty of lounge chairs. Poolside bar/restaurant was fantastic. Only thing i didn’t care for was the coffee at Joffries coffee bar and the lounge inside the hotel, in my opinion those were overpriced and not worth the quality. But overall i would definitely recommend!

10/10

Exceptional

23 Jul 2026

Margarita

2/10

Poor

22 Jul 2026

Christian

I rarely leave negative reviews, but our experience with the front desk at Wyndham Lake Buena Vista in Disney was disappointing enough that I felt it needed to be shared. The property itself was very nice, and the room met our expectations. Unfortunately, the customer service at check-in completely overshadowed what could have been a great stay. The front desk associate, Salome, was not welcoming or engaging. There was no warm greeting, smile, or effort to make us feel like valued guests. Throughout the check-in process, we had to ask for every basic piece of information instead of it being provided proactively. For example, I overheard another guest speaking with someone nearby who mentioned that early check-in was available for an additional $40. This option was never offered or even mentioned to us. Had I not overheard that conversation, I would have never known it existed. After receiving our room keys, we were given no information about the property. We weren’t told where the pool was located, where any of the amenities were, or provided with any overview of the resort. We had to figure everything out on our own. At a Disney-area resort, I expect a much higher level of hospitality and guest service.It’s disappointing because the hotel itself is nice, but first impressions matter. The lack of communication and poor customer service from the front desk significantly impacted our stay. Unfortunately, because of this experience, I will not be staying at this resort again.

10/10

Exceptional

22 Jul 2026

tod e

Stayed here many times. Always been nice.

Family_with_children

10/10

Exceptional

21 Jul 2026

Dianna

The transportation to the parks was so convenient and a short walk to Disney Springs. The one think I was not happy about was their main breakfast buffet did not tell us they do not charge the card I gave them they only add it to your room so the bill at the end was confusing until I checked my card to make sure I wasn’t charged twice. I hate things being charged to the room so if I stay again will probably not eat at that restaurant. That being said the pool restaurant was very good.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jen

Love the location of this property. Walking to Disney springs is a breeze and the free shuttle service to the Disney parks is great. The property could use a little updating but the rates were reasonable and we had a great stay.

Family

6/10

Pleasant

19 Jul 2026

Mindee

We have stayed here many times but this time there was no longer valet and we had to pay resort fees when arriving after they were informed to us that they were completely included.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Maria

Clean room& friendly staff

Family

10/10

Exceptional

17 Jul 2026

vincent

Every time we go to Orlando we stay at Wyndham! The hotel, staff, everything is always top notch and we recommend it to everyone we know

Partner

10/10

Exceptional

16 Jul 2026

Armela

Room was very clean and comfortable. Hotel is in great location.

Family_with_children

8/10

Excellent

16 Jul 2026

Rayna

When I pulled up the staff greeting me to help get luggage out of vehicle was very informative & welcoming. I chose not to because I wasn’t “ready/organized”. Pointed me in the right direction. Not pushy or rushing me to keep moving.
While waiting to check in got the welcoming packet, coupons for free apps which was exciting, but then the timeshare offer. Again not pushy, but not what I wanted after driving to get there.
Lobby was nice. Area to purchase snacks, items, coffee, arcade, restaurant. Clean, smelt nice.
Was checked in, was given room key, advised to park in either parking lot. What happened then was the most frustrating and time consuming part. I got back in my car, pulled up to gate, and had no clue how to make it open. I waved my key, typed in room number. Nope. Backed out, drove back up to the front & the helpful people outside told me how to get in. Then I parked with all my luggage, kids and now had to walk kind of far with no luggage cart. I guess I could’ve drove back up there again to leave luggage, then park, then go back & finally to the room. Just too many steps that I wasn’t informed of.
Room was ok. Typical. Clean. Ice machines available on certain levels. Small fridge. No microwave. Plenty of storage/drawers & hang up space. Housekeeping woke me up promptly at 8. Forgot to put sign on door. Oh and the elevator was tricky. You have to have key with you at all times. Love it for security, but wish an easier way. Maybe offer a lanyard. Bed comfy.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Kevin

Microwaves is the rooms would be great.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Alyssa

Perfect location, free shuttle service for the park and clean, spacious, up-to-date rooms. I’ll definitely be back!

Friends

10/10

Exceptional

15 Jul 2026

Yoly

Staff , clean room

8/10

Excellent

14 Jul 2026

Rosa

Perfect location. All clean and friendly staff. I was surprised no smart TV so not able to connect To other applications

Family

10/10

Exceptional

14 Jul 2026

Eric

Great

Partner

10/10

Exceptional

14 Jul 2026

Madelynn

Great place have stayed there several times there! Convenient location. Workers were great per usual!

Partner

10/10

Exceptional

13 Jul 2026

Sergio

Amazing place great value

Partner

10/10

Exceptional

13 Jul 2026

Doug

Great hotel and excellent location to Disney Springs!

Partner

8/10

Excellent

11 Jul 2026

Christina

Great location, very clean, staff was fantastic!

Self

10/10

Exceptional

11 Jul 2026

Manuel

Over a good hotel and budget friendly. Food was great but the property is a little outdated.

Self

10/10

Exceptional

09 Jul 2026

Stuart

Be aware that they charge you $30 per day to park your car.
Our room was ready, however they charged $40 to be able to get into room 2 hours early. We usually stay at Hiltons and Marriott hotels and have never been charged if the room was ready.

Other than that the hotel was great. It was an easy walk to Disney Springs. We could see the fireworks from our room which was a fun surprise.

Partner

8/10

Excellent

08 Jul 2026

Jennie

We stayed 1 night and it was a super stay. Only small/minor things prevent a 5* review. Check in was ok but not fees explained completely so had to check later. The lady that helped me was very friendly though - more so than the first person.
Bath tap had a continuous drip and not clear how to use the coffee machine for tea. Had an enjoyable 1 night stay - watched the Epcot fireworks from our room.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Jose R

Todo perfecto buena ubicación

Partner

10/10

Exceptional

07 Jul 2026

Silvina

Everything was fine

Family_with_children

10/10

Exceptional

06 Jul 2026

Jeff

Location is wonderful. Seemed to have a lot of amenities but we were just there for one night and didn't make use of them

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Sophia

Room was clean and staff was helpful.

Also it is walking distance to Disney Springs!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Robert

the location was perfect!! Hotel was nice and clean!

Partner

10/10

Exceptional

05 Jul 2026

Lorraine

My family has stayed at this hotel before and it does not disappoint. Location is excellent and we walked to disney springs for dinner. I would recommend this hotel.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Juan

The rooms felt old and damp. The air conditioning was week and barely kept the room cool.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Theresa

I love this hotel and stay there when I come to the Disney area. The staff is always so helpful. Gio was great during the check-in process.

Family

10/10

Exceptional

04 Jul 2026

Kelli Danielle

My son and I truly enjoyed the resort

Family_with_children

10/10

Exceptional

03 Jul 2026

David

Walkable to Disney Springs, nice rooms

Family_with_children

6/10

Pleasant

02 Jul 2026

vicki

No valet parking. If you stay in the tower there is no entrance close to parking lot.

Family

10/10

Exceptional

29 Jun 2026

Fabiola

Everything was ok just long time we had to wait at check in

6/10

Pleasant

28 Jun 2026

Lauren

The staff was wonderful, and Ramona at the Oasis is exceptional! However, I wish the shower situation were improved. The shower and tub were peeling, and the water temperature was inconsistent; it would either fail to stay hot or become too hot to tolerate.

Self

10/10

Exceptional

28 Jun 2026

Julio Cesar

Staff was helpful and very knowledgeable. Did wish the pool would stay open a bit longer compared to the neighboring hotels.

Family_with_children

2/10

Poor

28 Jun 2026

Lisa

Was double charged for my stay

Family_with_children

10/10

Exceptional

28 Jun 2026

Monica

Excellent. Will return! Comfortable

Self

10/10

Exceptional

27 Jun 2026

Frederick

Clean rooms, very accommodating staff, friendly atmosphere !!!

Partner

10/10

Exceptional

26 Jun 2026

Yolanda

Great location, pool and the bar area was phenomenal. The servers and bartenders were super nice. Clean rooms, quite and relaxing. Another great perk was the shuttle bus always a 10☆ we will be returning on future trips as we always do.

Family_with_children

8/10

Excellent

25 Jun 2026

Richard

Very good. We'll be back.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Ricardo

Room could have been cleaner. I am guessing the rooms are not swept or vacuumed. I noticed small pieces of trash on the floor of the bathroom. Three days later, the trash was still in the same location.

Family_with_children

10/10

Exceptional

22 Jun 2026

Noah Inman

Great Hotel

Family_with_children

6/10

Pleasant

21 Jun 2026

Ricardo

Rooms wasn’t bad. Only issues were bathroom doo handle wasn’t working very well and outlets on the desk to charge my phone didn’t work. Not a fan of the $30 parking fee along with $36 resort fee charge as well so keep that in mind because Expedia didn’t show that or at least maybe I missed it

Family_with_children

8/10

Excellent

21 Jun 2026

Katie

Was pretty disappointed that the room I had already booked wasn’t ready at check in and we had to wait an additional hour before we could get to our room. The staff were helpful though. Everything else was great.

Friends

4/10

Poor

21 Jun 2026

Jolibeth

The only thing saving this hotel is its location, literally being next door to Disney Springs, which is the main reason we chose to stay here in the first place.

Unfortunately, the hotel itself was disappointing and could easily pass as a motel. The rooms are outdated, and the only charging options available were USB ports, which are no longer practical in 2026. The room also did not feel properly sanitized upon arrival. Someone had left their room key on the dresser from a previous stay, which suggests that housekeeping may not have thoroughly inspected or cleaned the room before our arrival.

To make matters worse, most of the electrical outlets in the room did not work. Out of all the outlets, only one was functional, forcing me to rotate charging my devices throughout our stay.

For the price, this hotel is simply not worth it. In addition to the high room rate, guests are hit with additional fees at check-in, which only adds to the frustration.

I regret not going with my original choice, a Universal hotel at the same price point, and just driving over. Overall, I would not stay here again and would not recommend it.

Family_with_children

6/10

Pleasant

21 Jun 2026

juan

Checking was not great

Family_with_children

8/10

Excellent

21 Jun 2026

felipe

Great hotel great location. Felt pretty Magical. Early check in was not available.

10/10

Exceptional

20 Jun 2026

Marilyn

Wonderful property!

Family

10/10

Exceptional

20 Jun 2026

Kelli

The room was clean, the employees were extremely friendly and helpful, the early entry to the parks, the free shuttle, the amazing pool, the yummy nachos.. the list goes on!!! Absolutely loved our 7 day stay here!!

Family

8/10

Excellent

20 Jun 2026

Daniel

Clean room, turndown service. Ceilings low and rooms a little dated. Overall not bad and appreciated walking distance to Disney Springs.

Self

10/10

Exceptional

20 Jun 2026

Lisa

Shuttle to Disney and proximity to Disney springs was perfect. The pool was nice and the property was always clean.

Partner

6/10

Pleasant

19 Jun 2026

Kayla

Check-in was smooth enough, and the room was fine. We went out to explore as soon as we got our luggage into the room. After we came back to the room that night, we realized the TV wouldn't turn on. There were no controls on the TV, so we called the front desk and asked for a replacement remote. We were told 5-10 minutes, and we would have a new one; 45 minutes later, still no remote. Called again and were told someone would check on it. A total of 1 hour 30 minutes later, we finally got a remote. Not at all impressed, seeing as you pay a $40 resort fee and the most BASIC amenity was not available, and we had to go through hoops to get a remote to fix the problem. To top it off, the next morning when we left, the gate wouldn't open to let us out. A line of cars had to sit and wait on someone to come out and open the gate manually. We might stay again, but only if other resorts were full.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Jacob

The room was very clean, and the staff was extremely helpful. The breakfast buffet was well worth the money. It was also nice being within walking distance of Disney Springs and only minutes from the parks. My wife and I had a wonderful time celebrating our 20-year anniversary at this property.

Partner

10/10

Exceptional

17 Jun 2026

Ying

The location is great, 5 minutes walk to Disney springs and the pool is lovely. Staff is super friendly and helpful

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Jeffrey

Had a great time. Clean hotel, friendly staff. Close to Disney and Disney Springs

10/10

Exceptional

16 Jun 2026

Haley

Wonderful staff. Convenient location, shuttle service was also fantastic!

Partner

6/10

Pleasant

15 Jun 2026

Alexander

The place was ok, tge rooms are a bit old and in need of updating. Rooms not being allowed to have certain channels is not right. Had to watch the NBA finals on my phone instead of the TV in my room. They need another restaurant option. May never stay there again.

10/10

Exceptional

08 Jun 2026

Camillia

Clean rooms and excellent staff

Self

10/10

Exceptional

07 Jun 2026

Richard

Only possible improvement is to ensure families w small children who ask for adjoining rooms and know you try your best is to stand by it when you say it’s taken care of. Nothing worse than parents who can’t go into grandparents room while baby is sleeping and still have the security of having the child sleeping just on the other side of the connecting room door.

Family_with_children

10/10

Exceptional

07 Jun 2026

Mary

Family_with_children

10/10

Exceptional

06 Jun 2026

Jamye

Loved our stay. Room was great! Staff was great and pool and bars were excellent!

Friends

10/10

Exceptional

05 Jun 2026

Daniel Aaron

Great for Disney families. Walk to Disney springs. Shuttle service is very good to parks -reservations easy and flexible. Great pool and clean. Access to everything.

Family_with_children

10/10

Exceptional

05 Jun 2026

Christian Villalobos

Excellent hotel and services!!

Family_with_children

10/10

Exceptional

05 Jun 2026

Karen

Very nice property. Near to Disney Springs. Staff is very professional and friendly.

Self

8/10

Excellent

04 Jun 2026

Alison

We were only there for 1 night but the time we were there, we found the hotel to be clean, staff friendly and helpful and the location great in relation to Disney Springs

Partner

10/10

Exceptional

03 Jun 2026

Jessica

Everything was great! We wil be back

Family_with_children

10/10

Exceptional

03 Jun 2026

Nicole

Perfect place for the best value on a Disney trip. The shuttle is great! Beds and Pillows were comfy, bathroom and AC performed well. Ive stayed here 5 times, and will continue to use this place for my disney trips!

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Michelle

Clean room and friendly staff

Friends

10/10

Exceptional

02 Jun 2026

Sean

Property was clean and staff were nice. Overall, a very enjoyable experience.

Partner

8/10

Excellent

01 Jun 2026

Jack

It was very clean

Partner

10/10

Exceptional

01 Jun 2026

Floyren

Family friendly

Self

10/10

Exceptional

31 May 2026

Diana

Everything in the hotel was excellent. The room was spotless, the staff was very helpful, is our second time here and we would love to be back soon. 10/10 recommended

Partner

10/10

Exceptional

31 May 2026

Alfredo

My favorite place to stay if plans are visiting Disney Parks. Shuttle availability and walking distance from Disney Springs are a must. So clean, great staff.

10/10

Exceptional

31 May 2026

Dawn

The property was clean and just a few steps away from Disney springs. Staff was great and had no issues.

Partner

10/10

Exceptional

31 May 2026

Stephanie

Clean room, friendly staff, comfortable bed and amazingly close proximity to everything. Safe. Walked to Disney Springs. We will stay there every time we are in Orlando!

Friends_and_family Family

6/10

Pleasant

31 May 2026

Della

Facility was good. Problem was, got to front desk at 2pm, wanted to charge an additional $40.00 for early check in. We have been a Wyndham owner for 15+ years so felt this was ridiculous. Obviously had rooms available if was wanting to charge extra. Unfortunately, because this hotel was close to Disney, they assume they will get monies because patrons are tired from travel and will give in.
VERY DISSAPOINTED!!
Returned back at 4pm, which is supposed to be check-in time. Lovely receptionist noticed we are owners and upgraded us to room with Fireworks view. I guess it all comes down to who is behind the keyboard.

8/10

Excellent

30 May 2026

Karen

I didn't like the lack of a balcony, lack of being able to
purchase drug store type items such as baby powder, band aids, etc.

Family

10/10

Exceptional

30 May 2026

Rhonda

The shuttle to Disney parks and proximity to Disney Springs made for an excellent stay..

Family