Courtyard Orlando Lake Buena Vista at Vista Centre

United States , Orlando Area - Florida - FL
ORLANDO, 8501 Palm Parkway
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100 reviews shown

4/10

Poor

12 Mar 2026

Faye

We had a very disappointing experience during our recent stay at the Marriott Courtyard. Unfortunately, several issues made our visit extremely uncomfortable.
On our first night, our key card did not work when we returned to the hotel. We were locked out of our room and had to stay outside with our infant for about an hour before the issue was resolved. This was very stressful and unacceptable, especially while traveling with an infant.
The room itself was also in poor condition. The sofa bed was completely flat and unusable for sleeping. The throw pillows looked dirty and disgusting, making the space feel unhygienic. To make matters worse, the mattress had saggy springs and some of the springs seemed to be coming through, making it very uncomfortable and concerning from a safety standpoint.we asked for replacement but no available.
Overall, the condition of the room and the inconvenience we experienced made this stay extremely frustrating. I expected much better standards from Marriott Courtyard. I hope management takes these issues seriously and improves both the maintenance of their rooms and the service provided to guests.

Family_with_children

10/10

Exceptional

11 Mar 2026

Gabriel

Everything was nice and liked how secure it is

Family

10/10

Exceptional

11 Mar 2026

Josie

Yes, staff helpful at check-in and check out

Family_with_children

8/10

Excellent

11 Mar 2026

Annette

Near a lot of food places

Family_with_children

10/10

Exceptional

09 Mar 2026

rafael

The bed was a little old but the room was clean always

Self

6/10

Pleasant

09 Mar 2026

Victoria

It is located in a great area. Walking distance to restaurants and markets. Nice pool for family with kids. They clean every other day. Self free parking. The bed was comfortable.

Family

10/10

Exceptional

08 Mar 2026

Frankie

Great location

Family

8/10

Excellent

07 Mar 2026

Jacob

Everything was clean and staff was nice.

10/10

Exceptional

05 Mar 2026

Wanda

It was a great location and very helpful staff!!!

Partner

10/10

Exceptional

03 Mar 2026

Janessa Mirta

Very clean, convenient, and fun hotel.

Family_with_children

10/10

Exceptional

02 Mar 2026

Cynthia

clean room but too small

6/10

Pleasant

02 Mar 2026

Devon

The first impression of the room was that it was old and out of date. I had issues with the front door and was not able to get the lock to go back in. It was very hard to

10/10

Exceptional

02 Mar 2026

Marian

Clean room and the staff was nice

4/10

Poor

28 Feb 2026

Raul

Entire hotel looks rundown; staff not helpful

Family

10/10

Exceptional

27 Feb 2026

Sharaz

Great room

Self

10/10

Exceptional

27 Feb 2026

Frank

Can’t say enough good things about this location! Always amazing and they put on the Olympic gold medal game on the big screen poolside for me as well. Awesome staff and hotel! Will be back.

Family

8/10

Excellent

26 Feb 2026

Kim

It was all very nice.

Family_with_children

8/10

Excellent

23 Feb 2026

Stacy

Yes

Friends

6/10

Pleasant

22 Feb 2026

Mabel

It wasn’t bad. But the room smelled a little like smoke and old room. Our room was really far away from the main pool. The door to get into our building was really hard to open especially when we have our son in a wheelchair so it was hard to open and push or pull the door. It would just keep getting stuck. We did love that housekeeping was very in point doing our beds every night and bringing extra towels every day.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Nicholas

Everything was amazing absolutely loved it

8/10

Excellent

21 Feb 2026

Jennifer

Clean, staff, close proximity

Business

10/10

Exceptional

17 Feb 2026

Thanhtuyen

Staff is really nice. Enjoyed my time here.

Self

6/10

Pleasant

17 Feb 2026

Noah

Check in was great, she was very friendly and professional. Would try the place again just because of her. The room was not great. The front door didn't open easily, thought we had the wrong room at first. Towels had stains on them and didn't seem clean. Tile floor was dirty and shower drain wasn't connected properly. None of the USB charging ports worked so couldn't charge my phone and the coffee machine smelled like cleaner when trying to make coffee in the morning

Family_with_children

6/10

Pleasant

15 Feb 2026

Kristin

Rooms felt a little old and outdated. Staff didn’t seem very happy about being at work.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Curtis

When we first entered the room it had a very odd smell, like a wet, moist stench that wouldn't go away even after spraying and airing out the room. My Gf and I also got some bug bites on our legs after our nights rest. The room itself was presentable and clean so it was not terrible but definitely will not be making another reservation in the future.

Leisure Partner

6/10

Pleasant

15 Feb 2026

Carllisa

The room didn’t feel clean. The bed was very uncomfortable.

Leisure Friends

8/10

Excellent

14 Feb 2026

Maria

The hotel is fine, but it's very noisy. You can hear everything that happens in the hallway, as if your door were open, as well as the drainage and footsteps from the room above. If you can sleep through a lot of noise, it's a good option.

Business_and_leisure Self

8/10

Excellent

14 Feb 2026

Dawn

Was in town for a cheer competition. The location was good, service pretty good. The room could certainly use some updating (especially bathroom) but worked for our trip. Good value

Leisure Friends

10/10

Exceptional

14 Feb 2026

judith

Room was clean and spacious. Hotel location is great. They do offer private shuttle service to Disney parks.

Leisure Self

10/10

Exceptional

06 Feb 2026

Penny

Staff and room was clean. Great location.

6/10

Pleasant

01 Feb 2026

Francie

The room was not up

10/10

Exceptional

31 Jan 2026

Maureen

Mike at the front desk was amazing when I checked in-so helpful and a wonderful personality!

Owen who was bartending Saturday evening was an absolute joy!

Friends_and_family Friends

8/10

Excellent

30 Jan 2026

Guillermo

Great location and a nice hotel overall. The lobby is welcoming, and parking was very convenient with easy access to the rooms. Some of the rooms feel a bit dated, but overall it was a good stay.

Leisure Family_with_children

10/10

Exceptional

29 Jan 2026

Katherine

Staff were great, especially Jennifer. Room clean, Mickey Mouse waffle were a Greta touch. We would definitely stay again

Leisure Partner

8/10

Excellent

26 Jan 2026

DHARA BHIKHABHAI

Good staff and clean rooms.

Leisure Partner

2/10

Poor

26 Jan 2026

Marco

Hotel nothing like it used to be - tiny self serve kiosk instead of a staffed shop, have to queue at a tiny 1-person reception for everything (including paying for things from the kiosk), poor in room facilities (cheap, crappy coffee machine with no option of tea, hot chocolate etc), door handle - at least on my room - sticks so badly you'd believe the door was locked, and ground floor poolside rooms with patio doors that lead to the pool, don't have locks - just a metal rod that wedges in place to stop the dopr being slid opened from the outside!!

Leisure Partner

6/10

Pleasant

25 Jan 2026

Sonia

Not well stocked

8/10

Excellent

24 Jan 2026

Mary

Room was great. However there was lots of noise

Leisure Family

10/10

Exceptional

24 Jan 2026

Marie

Clean room. Very pleasant staff. Free transportation to Epcot.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Cindy

2/10

Poor

21 Jan 2026

Carlita

not sure

6/10

Pleasant

21 Jan 2026

Cory

I would give 4 stars as the quality, cleanliness, and various options of this Hotel makes it a bit more than decent. However, I would like to mention, they make you pay a $20 a night overnight parking fee if you happen to drive to the hotel. I found it to be a very tasteless and tackey fee to add on after being so reasonably priced on front end.

8/10

Excellent

19 Jan 2026

Ryan

The staff were friendly with a good check in experience and I got an upgrade which was nice. Rooms were clean and the shower pressure was excellent. Comfortable beds and large TV. The only downside was that the complex and overall decor was a little worn - doors shabby with some chipped paint. However for the price, very reasonable.

10/10

Exceptional

17 Jan 2026

EDWARD

Rooms are in good shape, decent size and clean. Front desk staff is helpful and pleasant. Good location. Only thing they can improve would be the wait times at the front desk. I rate a solid 5 stars for a 3 star hotel.

4/10

Poor

10 Jan 2026

rajesh

Room not cleaned well..toilet and tub not cleaned every day despite request. Vacuum not done.only bed was made. Also, towels not replaced

Leisure Family

6/10

Pleasant

08 Jan 2026

Kendra

The front staff was really nice and helpful. Housekeeping could be better, we ended up having to switch rooms because housekeeping wasn’t available to change our linens. They moved us to an upgraded room no extra charge. The shuttle comes on time and take you to Epcot and magic kingdom. Would stay here again if the rates stay low.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Nicolas Michel

Great place to stay!

Leisure Family_with_children

8/10

Excellent

04 Jan 2026

Lisa

Location was great but the $5 off coupons amenities made it even better.

Leisure Self

10/10

Exceptional

03 Jan 2026

Alana

Very nice hotel

Partner

2/10

Poor

03 Jan 2026

Dayna

Room was disgusting - blood on sheets, blood on pillow, blood on curtains. Toilet paper, towels, tissues were never replenished. Mattress on pull out bed was absolutely filthy. DO NOT STAY HERE.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Padmawattie

Conveniently located for Disney.

6/10

Pleasant

02 Jan 2026

Angelica

Just a basic hotel, breakfast is horrible don’t pay for it lol. We intentionally booked a budget hotel because it was going to be cold when we went so it basically met our expectations of being just average and got the job done.

Leisure Family

2/10

Poor

01 Jan 2026

Sri Harsha

Worst service. Our room wasn’t cleaned for 2 days even after calling front desk and requesting in person. No towels, soaps etc refilled. Definitely not going to recommend this place. They charge heavily for parking with 0 customer service. Front desk also doesn’t pick up calls. Had to call emergency to reach out to them

6/10

Pleasant

30 Dec 2025

Joel

Room was ok. Ran out of toilet paper immediately and couldn’t find any in stock in the cabinets. Didn’t know they would charge $20 for parking a vehicle and didn’t see that when booking through Expedia.

Leisure Family

4/10

Poor

30 Dec 2025

Ankur

no cleaning .. no room service... i will not recommend to anyone to stay.. Breakfast should be improved and changed....

10/10

Exceptional

28 Dec 2025

Mike

Very nice room. Enjoyed the balcony. Great location!

Leisure Self

10/10

Exceptional

28 Dec 2025

Rosmeri

check in was seamless, room was in good condition no dirty towels or sheets. this is my go to hotel for its proximity to the parks.

Partner

8/10

Excellent

27 Dec 2025

PILAR

Staff was nice and accommodating

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Isabel

Everything went well at my stay. I was a bit confused why I stayed at an accessible room. That’s not what I chose for my stay. The hotel was close to many places and the Disney parks. I would come back again.

Leisure Family

4/10

Poor

26 Dec 2025

Ruth

Old hotel. Rusted bath tub fixture. Very slippery bath tub bottom. Floor wet warning signs continuously in hallways.
I know they can’t control this, but very loud machines being used in hotel outdoors next door. I should have asked for a different room or they should have offered a different room to start with. I left after one night. I expect more from Marriott. A remodel is desperately needed.

Self

6/10

Pleasant

23 Dec 2025

Shalaka

The location is good but the amenities and service is not as one would expect from the brand.

Leisure Family

10/10

Exceptional

22 Dec 2025

Keiron

The amenities were really good and the service was excellent

Leisure Family

4/10

Poor

22 Dec 2025

Corey

The room was very dirty and in bad shape, needing repairs and updates. False advertising on the \"Free Shuttles\" to the Disney parks. There was a shuttle available to Epcot and Disney Springs 2 times a day. Customer service lacked apon our arrival after taking a red eye flight and paying for the previous night to ensure our early checkin. Out of our 3 night booked reservation we stayed one night. We left early due to the inadequate living space.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Laura

Friendly staff, clean and comfortable room.

Leisure Family

8/10

Excellent

18 Dec 2025

Desmond

Clean room and helpful staff.

8/10

Excellent

17 Dec 2025

craig

Room was very clean, staff
was friendly, price was right. We enjoyed our stay and we definitely consider another stay in the future.

Leisure Family

6/10

Pleasant

17 Dec 2025

Susan

Room was clean, staff was pleasant and efficient. There was however a $10 service charge and $20 parking fee. Neither of which were mentioned on the listing. I do not appreciate hidden charges.

8/10

Excellent

16 Dec 2025

Shawna

Shuttle times to the parks werent ideal. Room had a really musty smell. We needed towels daily and the house keep never left enough for 4 people we were staying in a suite. No extra toilet paper so we had to ask for toilet paper. Only one remote for two tvs. Stains on sofa. Sofa bed was janky.

10/10

Exceptional

14 Dec 2025

Cristina

Clean room and plenty of parking. Close to everything.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Wenbo

6/10

Pleasant

13 Dec 2025

Katherine

We did not partake in the breakfast Service as it was too expensive for us.! Negative was there was no complimentary coffee in the lobby. For what we paid for the room they should have been a given. We did not go to the bar as we are not drinkers. Our safe did not work, although we did not bother to have someone come to fix it as we were time constrained. The grout on the floor of the bathroom was black. There was hair in the bathtub before we ran our first shower. The staff never gave us a second hand towel which would have been nice because there's really not a whole lot of room around the sink to set things up without those things getting wet when you would wash your face or brush your teeth. The location was good for the area that we wish to visit which was the Disney parks. I wish there was more information on these is there was no one at the booth. The brochures could have included what they give at the parks which would be the maps of the certain areas so we could plan are they there.

Partner

8/10

Excellent

11 Dec 2025

Holly

I had a very good experience staying here. The reception agent was efficient, friendly, and welcoming.

The property is a little older, I noticed some sidewalks are in disrepair. My room, and the public areas, were clean, but it's apparent that the property is a bit older.

The corridors and the guest room are dark. The dark gray paint colors and lack of adequate lighting make the spaces feel gloomy. The bath vanity has only a backlit mirror and could use more light.

The music at the pool is somewhat loud and it doesn't go off until 10:00 p.m. I turned into bed rather early but the noise from the pool area made it difficult to wind down and relax.

The location is very good with lots of restaurants, some within walking distance. It's also very close to theme parks and other attractions. There is a shuttle service which is an added bonus.

There is very limited selection at the cafe, which was a bit disappointing when I went down for a little breakfast. I wasn't able to use my $5 credit.

Overall, I had a good stay and would consider in the future if the rate is good.

Business Self

10/10

Exceptional

10 Dec 2025

joseph

Yes

10/10

Exceptional

10 Dec 2025

Moise

Perfect

Partner

8/10

Excellent

09 Dec 2025

Ryan

Good hotel, great location. Be aware, they charge per day for self parking.

10/10

Exceptional

07 Dec 2025

William

Room was clean and very comfortable area was safe very nice stay

Partner

6/10

Pleasant

05 Dec 2025

Chantale

The room was fine however didn’t like the fact being on the first floor and it was super noisy. Couldn’t really relax.

Leisure Partner

2/10

Poor

04 Dec 2025

Konrad

What started off as what I thought would be a nice place to stay turned into an extremely disappointing experience. My room wasn’t properly cleaned at all — the sheets were never changed (including a bloodstain), the room was never vacuumed or mopped, and nothing was actually cleaned, just superficially arranged to look done. There were ants on the table, which only made the lack of real housekeeping worse. When I asked for four towels, I received two, and instead of addressing any of these issues, the front desk manager gaslit me and accused me of staining a towel with eyebrow dye when it was simply green juice I spilled and wiped up. I was even told housekeeping had videotaped my room, which felt completely inappropriate. I visit Lake Buena Vista often and was hoping to make this my regular home away from home, but being misled about resort fees and treated with dishonesty and deflection made this stay completely unacceptable.

Leisure Self

6/10

Pleasant

03 Dec 2025

Vincent

The staff at the bar was very unprofessional. We came in late wanted to just grab a bite. He asked us to sit down but never attend to us but was busy engaging in a conversation with a guest after he has already placed an order. He never asked us what we want to drink or eat. After watching him for 10 minutes, we decided to leave.

The water pressure in the shower was very weak. The sofa bed

10/10

Exceptional

03 Dec 2025

William

Great room! Wonderful staff! Awesome stay!

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Devaris

Great

10/10

Exceptional

01 Dec 2025

Latongella

Rooms were spacious and clean . Staff was very kind and hospitable. Amenities were amazing and accommodating. Perfect for a Family getaway.

10/10

Exceptional

30 Nov 2025

Floyd

Clean Room, Staff was great

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Steven

Staff very friendly
Hotel clean and organized

4/10

Poor

29 Nov 2025

ANDRES

Paid +$50 for breakfast for 2adults/2kids, very limited selection and poor quality. They did not even have orange juice, fee bad quality pastry options. Bedding linens, furniture and bathroom in good condition but the carpets need cleaning. Parking and destination charge totaled additional $50. For a one night it was preferable to pay +$100 for a better hotel with free parking and breakfast

Leisure Family

4/10

Poor

26 Nov 2025

Edward

Not the best

4/10

Poor

22 Nov 2025

Iesha

The hotel is in a great location and has great amenities . Staff were very friendly and check in process was smooth. I was not impressed by the bathtub. It was old and had stains on the inside and the shower head was rusty and had water stains. The carpet looked dirty and the room smelled like mildew. Not sure if it was coming from the carpet or the air vent.

Leisure Family_with_children

4/10

Poor

21 Nov 2025

Phan

Hotel has a musty smell and the room isn’t as cleaned as I would like. Stains on the table and bathroom floor around toilet.

10/10

Exceptional

20 Nov 2025

Richell

Comfortable bed, quiet.

Partner

6/10

Pleasant

19 Nov 2025

Melanye

The room was good and the area was great, but the smell in the lobby was overpowering and could easily cause someone an asthma attack like it did to me. Luckily, I had my rescue meds with me and we were only there for one night.

The luggage carts are also an issue and could easily cause someone to get hurt. A full frame luggage cart is a much better option than the small, triangular shaped ones.

None of us had breakfast, so we are unable to rate that. The area surrounding the hotel is great and is very close to Disney Springs.

I’m not sure if we would stay at this one again. The likelihood of having to face another potential asthma attack is daunting to say the least.

Leisure Friends

8/10

Excellent

19 Nov 2025

JLin Renee

It was a nice hotel… and the staff was nice. No complaints there. BUT Deducted a star because I booked a king size bed and got a double bed room (but it did have a view so it was fine), the shampoos/conditioner were all empty, the tv remote didn’t work, and I was told at check my parking fee was waived, but I was charged for parking at check out.

10/10

Exceptional

19 Nov 2025

kairiana

Poor breakfast

Leisure Family

10/10

Exceptional

17 Nov 2025

Pamela

Great location, walking distance to restaurants, staff was very friendly.

Business Self

10/10

Exceptional

14 Nov 2025

Jane

Quick and easy check-in. Room was well decorated and modern. Great location for the Disney parks. Would stay again.

Leisure Self

4/10

Poor

13 Nov 2025

Evan

The room was in pretty rough shape. The shower barely drained, hair on almost every surface, and the bed was not very clean at all. It was cheap, but for a Marriott property I at least expected it to be clean. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Evan

Yes

10/10

Exceptional

10 Nov 2025

Alicia

I went to EDCO and chose this hotel because of the shuttle service. I checked in at 430am- but it was smooth and quick. The room was clean, bed was cozy, staff was friendly- to me. My daughter arrived later than me, and although Mike put her name in the notes to allow her to check in, some female associates gave her a difficult time. After some other man came to her rescue, our stay went beautifully.

Self

10/10

Exceptional

07 Nov 2025

Luisa

Convenient and great location .

Leisure Family_with_children

10/10

Exceptional

07 Nov 2025

Lauren

We loved staying here! The staff is very nice and helpful, very clean, pool and bar were very nice, rooms were very clean and cleaning service came everyday! Also great location! Could get to all the parks , Disney springs and Universal very easily! We will definitely be staying here again! :)

Leisure Friends

4/10

Poor

05 Nov 2025

Cecilia

We saw a sign saying that Marriot policy is not changing and made the bed every day. I asked do not change the sheets or towels, We understand in our house we are not changing Sheets or towels every day but yes we made the bed every day and the front desk said not because is the policy Marriot. This is not correct. Marriot is a big Hotel company to reduce this service.

Leisure Family