Name: Courtyard Orlando Lake Buena Vista at Vista Centre
Address: 8501 Palm Parkway, Orlando, 32836, US

Courtyard Orlando Lake Buena Vista at Vista Centre

Orlando Area - Florida - FL · United States

100 reviews shown

8/10

Excellent

22 Jul 2026

Bikash

The property was well kept, nice pools, and plenty of food options at different locations

10/10

Exceptional

22 Jul 2026

Ashlee

Great place to stay - clean and updated and easy access to parks and Disney springs

8/10

Excellent

22 Jul 2026

LUISA

The bed was comfortable, but the room was not clean when it was given to us. We ordered food from the restaurant to eat there and asked for water as a drink. Tell me why they gave us shots of water—I thought that was a joke.\"

Family_with_children

6/10

Pleasant

20 Jul 2026

Erika

How close to Disney it was

Family_with_children

8/10

Excellent

20 Jul 2026

Lori

Loved the pool.

10/10

Exceptional

19 Jul 2026

Simon

Amazing

Partner

10/10

Exceptional

19 Jul 2026

Lyneth

Housekeeping is a miss or hit . During our stay , bathroom cleaning is ok , refilling the dispenser and towels are disappointing , have to call the front desk several times.

Breakfast , they need more options.

Parking feet are expensive $20 day.

Family_with_children

2/10

Poor

13 Jul 2026

Lorraine

Dirty, bug infestation (bed bugs), breakfast was nasty, cafeteria secretary lady was very rude. She wanted to charge me extra for breakfast when I paid for it already. I tried showing her my receipt and she wouldnt even look at it!

Family_with_children

10/10

Exceptional

12 Jul 2026

stacy

Great staff clean room location close to Disney/Epcot one exit away. Many restaurants across street

Family

10/10

Exceptional

05 Jul 2026

Ashleigh Munoz

We were so pleasantly surprised when we stayed here for a convention. We decided to book again two weeks later for our son's third birthday. The pool was lovely and well maintained. Our rooms were so clean. Housekeeping staff kindly gave us turndown service and even organized my child's toys. The entire staff goes completely above and beyond. I have stayed in far worse hotels and paid twice as much. Will be back!

Family_with_children

6/10

Pleasant

01 Jul 2026

Marcella

This is the 3rd time I stay here and I have to say this time around it was kind of MEH. My room, while it wasn’t bad it wasn’t really good either. The bathroom walls had a bit of mold. The bathroom sink would clog up and water will take a bit to drain down. The faucets had water build up on them looked pretty dirty. For whatever reason the AC in the room still felt like the room was muggy and I had it on 69 with constant fan on. Other than that it was cool the main reason for my stay was to be poolside and that delivered. I love their pool. Always clean.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Ann

Mr Moore was amazing. He found us towels and extra blankets at a late hour and brought us pillows without us asking. Checking in was fast and easy too.

Friends

8/10

Excellent

24 Jun 2026

Deanza

The hotel was a good selection for our family and the kids definitely enjoyed the pool every day

Family_with_children

10/10

Exceptional

21 Jun 2026

Harold

I had a fantastic start to my stay thanks to Jennifer at the front desk. From the moment I arrived, she was incredibly warm, professional, and genuinely eager to help. She went above and beyond to accommodate all of my requests and made sure everything was perfect before I even got to my room.
Jennifer listened attentively, offered helpful suggestions, and handled every detail with a smile. Her positive attitude and exceptional service turned what could have been a standard check-in into a memorable welcome. It’s clear the team here values making guests feel truly cared for.
If you’re looking for a place that delivers outstanding hospitality right from the first interaction, this is it. Highly recommend — and a special thank you to Jennifer for making my arrival so smooth and enjoyable!

Family_with_children

10/10

Exceptional

19 Jun 2026

Stephen

10/10

Exceptional

15 Jun 2026

Ronaldo

It was a great stay great staff will stay on this property again

6/10

Pleasant

15 Jun 2026

Mark

We were only here for one night. The part we stayed in was a renovated hotel. You enter from outside. None of the pictures accurately show this. The mini fridge didn’t work correctly…it wouldn’t cool down. So the food we put in there was ruined. The air conditioning unit in the front room didn’t work either. The front room was very warm. Thankfully the one in the bedroom did and we had a good night’s sleep.
Unfortunately while we were there, I guess because of Pride month, there were men walking around in just underwear. On the morning we left there was one guy walking around with the butt cut out of his underwear. Not just the hotel but the whole street.
There was also a parking fee charged that I didn’t notice online when I booked.
I wouldn’t stay here again.

Partner

10/10

Exceptional

15 Jun 2026

Savon

There was nothing we didnt enoy. We liked the movie swim. However, we were denied breakfast for booking on expedia but you advertised as breakfast included

10/10

Exceptional

14 Jun 2026

Zaeem

Bar was opened late pool was clean and warm. Check in was easy and staff was respectful and kind. Definitely would stay again for sure.

Self

6/10

Pleasant

11 Jun 2026

Daphne

I would like to commend the staff for addressing my concerns during this stay. Five stars for the staff, hands down. I had to switch rooms at the start of my stay and they were super nice and and willing to make my stay comfortable. I really appreciate everyone for being so accommodating!!
However, reading the reviews on this site were very misleading. I always thought, you can't go wrong with a Marriott... boy was I wrong!!
This building is old, needs to be painted, the hallways have chipped paint everywhere. I was constantly seeing trash around and throughout the hallways as if no one vacuums. The room was comfortable, which was my only saving grace for this hotel. This is the true definition of, \"you get what you pay for.\" The price point isn't worth the hassle. Hotels.com has this property listed as four stars... it's absolutely NOT a four star hotel. I guess by different standards, it may be for some. This property needs some TLC and a ton of upgrades. Not impressed!

Self

10/10

Exceptional

10 Jun 2026

Gabriela

2/10

Poor

09 Jun 2026

Stacy

The room had a strong odor in the bathroom and in the living/kitchenette area as if it had very recently been fumigated for an insect infestation. We had to call down for additional towels, toilet paper and because there was an empty tissue box left in our room. When checking out, a woman arguing with the front desk over a $20 hold on her card and another woman was trying to walk her luggage behind the front desk by herself. The staff did a great job redirecting and maintaining professionalism on both counts. Unfortunately our family will not be back because of the room itself as it was a huge disappointment.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Janett

Very good place to stay with family and friends

Family_with_children

8/10

Excellent

07 Jun 2026

Kevon

Clean room

4/10

Poor

07 Jun 2026

Cole

Condition and cleanliness was greatly lacking. Our hotel door was broken so we have to shove it multiple times to get in or out. There were multiple stains on sheets and blankets and the overall atmosphere was bleak. The staff however, were extremely kind.

Partner

6/10

Pleasant

06 Jun 2026

Apinya

What my family and I didn’t like was the noise that was from the bathroom door every time while opening/closing it. The sound was so annoying, there was a squeaky sound 😒
Another unpleasant thing was we heard a baby crying next to our room at night and early morning almost everyday, very annoying.
I made a complaint to Front desk, Maurice, on the check out day, gwhich he apologized and said that I should let him know right when it happened, so he could change the room for us, so this was a thing that I liked.

Family_with_children

10/10

Exceptional

05 Jun 2026

Rashondra

The property was beautiful. The staff was extremely helpful and accommodating. We checked in for a Disney stay. They shared that shuttle service was offered. Also, vouchers toward snacks were given. The hotel room has a fridge, microwave, and is very spacious. I did not get to experience the courtyard and pool but it was beautiful. We did the breakfast buffet which was delicious and worth the price.

Family_with_children

8/10

Excellent

05 Jun 2026

Sendy A

Everything was great with our room and stay. Hotel is conveniently located close to Disney parks and has great dining options inside and outside of hotel.
Only complaint I have and I believe it’s mostly Expedia’s fault is that it advertised the queen bedroom as Breakfast included when it didn’t include breakfast and we did not choose the King bedroom for this reason.

Partner

10/10

Exceptional

04 Jun 2026

Jennifer

Great place to stay. Our kids loved it and didn’t want to leave. Super spacious and perfect for a family of 6.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Jeromy

Clean and pleasant stay.

8/10

Excellent

02 Jun 2026

Angela

It was nice

Family

8/10

Excellent

01 Jun 2026

Carlos

All was good and clean. The sofa looked dirty. I turned the cushions over and did not use the little ottoman. The mirror light is not work. Beds were good.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Andrea

Clean room, and very helpful staff.

Family

6/10

Pleasant

01 Jun 2026

Bradford

Easy check in - love the balcony room option - 2 pools are great - on site bar never seemed staffed

Self

10/10

Exceptional

31 May 2026

Dianet

Great hotel and convenient location

Family_with_children

6/10

Pleasant

31 May 2026

Dawn

Front desk staff is amazing, breakfast bar is not the best, chaos all night in room next to us - no one stopped the noise - started @ 1am. Rooms were good, beds comfy.

Friends_and_family Family

8/10

Excellent

29 May 2026

Robert

Perfectly OK. Bob

6/10

Pleasant

28 May 2026

Carmen

Bad customer service. Lousy housekeeping service.

Family

10/10

Exceptional

26 May 2026

Alejandro

Very convenient place to stay near Disney with fun pool for kids

Family_with_children

8/10

Excellent

26 May 2026

Jessica

Staff was friendly and room was clean. The only issue was the elevator. It was shaking and making noise when operating.

Family_with_children

8/10

Excellent

24 May 2026

Lucia

Very nice hotel! Close to many restaurants and the parks! Second time staying here and will continue to stay!

Family_with_children

2/10

Poor

23 May 2026

Mindy

Courtyard by Marriott Lake Bueno Vista Orlando Flordia
BEWARE

Extremely disappointed. With 100000 hotels in the area.
Had I known, I NEVER WOULD HAVE STAYED AT THIS PROPERTY.

Upon Check In:
Keys did not work
Had to go back down through the Pool Area to get to front desk.
(with luggage in tow). DUE TO KNOW ONE ANSWERS THE PHONE.

No AC in Hallways or Elevator.
Once we entered our Rooms there were double beds not the King size that we booked.
Property blamed wrong rooms on Expedia (though I showed the confirmation from Expedia. which clearly listed King Rooms)
They offered free breakfast to help...and Expedia did refund one night for both rooms.
FYI
Leaks in the soffit over the window
Dirty bathtub
Safe broken, requested to be fixed. Was told the next day I needed to be room...
Had to carry my jewelry and passport everywhere
I should have checked out and found a better hotel.
Truly should have got a full refund.

Family

2/10

Poor

20 May 2026

denisa

My room had a roach on the bed, we were moved from rooms but I was still worried, we were compensated with ice cream. the so called park shuttles only go to Epcot and Hollywood studios, so if you’re thinking of booking to use the shuttles for magic kingdom or animal kingdom they don’t do drop offs there, and the drivers are rude they gave me a hard time especially regarding my stroller and the second driver refused to transport me and my young children, just ended up unerring to and from the parks for the remainder of my stay

Family_with_children

10/10

Exceptional

20 May 2026

Christina

The room was clean and the bed and pillows were super comfortable.

The staff was top notch and helpful with anything I needed during my stay. The breakfast is great and the spiked slushes at the bar are delicious.

I have to call out they're bartender Owen! He is beyond awesome!! Even locals come to see him because of how amazing he is!
Thank you Owen for talking with me this week as I'm dealing with my separation! I would come back to Orlando to just hang with you sir!!

Business Family

8/10

Excellent

17 May 2026

Alex

good family option, although a little dated. didn't like that they charge for parking

Self

10/10

Exceptional

15 May 2026

Mayra

Room was nice and clean. There sofa bed was perfect

10/10

Exceptional

14 May 2026

Stephanie

Maurice Moore was absolutely wonderful this is my second time staying at property and he has assisted me both times he’s customers service is the reason I keep coming back. Thank you !

6/10

Pleasant

13 May 2026

Jennifer

The room was clean the staff was great but your hotel could use some updating like the door for the balcony and the shower door and even your iron board it was all hard to open and close like is been overused

Family_with_children

10/10

Exceptional

13 May 2026

Michelle

The room was wonderful, the pools are great. They had a movie playing every night at the pool. The only issue we encountered was that our door was left open by housekeeping and we were gone all day. Luckily, nothing was taken.

10/10

Exceptional

12 May 2026

Esay

This property is in a great location from Disney. Area is great, quiet, and relaxing. Always look for this location every time I'm planning a trip to Orlando.

Friends_and_family Friends

10/10

Exceptional

10 May 2026

Mary

Excellent location, friendly staff & clean room

10/10

Exceptional

10 May 2026

Karen

Perfect, everything was clean and perfect for me. Thank you

Partner

10/10

Exceptional

10 May 2026

Marisa

The room was very nice and it was good pricing I recommend anyone to stay here !

Partner

10/10

Exceptional

10 May 2026

Amit

We enjoyed this hotel so much!
Really comfortable, all of the amenities are great and the team is stunning, especially Mike!
They have Shuttles to the parks which really convenient and the value for money is great.

Partner

10/10

Exceptional

09 May 2026

Ralph

Didn't have breakfast

Family_with_children

10/10

Exceptional

09 May 2026

Samantha

Everything was clean and convenient. Staff was super cool.

Partner

10/10

Exceptional

02 May 2026

Luisa

Great location and comfortable rooms.

Family_with_children

8/10

Excellent

29 Apr 2026

Jose

El elevador estaba de miedo … y te avía un prima de hormigas en la mesa del escritorio. Pero en realidad si no tu viera esos problemas .. sería muy buen lugar

Family_with_children

8/10

Excellent

28 Apr 2026

Marissa

Decent place to stay.

Family_with_children

10/10

Exceptional

26 Apr 2026

Marice

Good

10/10

Exceptional

26 Apr 2026

Yailyn

Todo súper , el personal muy atento,todo muy limpio.

Family_with_children

8/10

Excellent

26 Apr 2026

Michael

Great hotel, 9 year old loved the pool with the splash area, made the stay. The bathroom shower in the room was really nice also. There must have been some kind of allergen in the room because it seemed like allergies kicked in when we were in the room for any extended period.

Family_with_children

10/10

Exceptional

26 Apr 2026

Brian

The breakfast

8/10

Excellent

21 Apr 2026

Justin

Great stay

Family_with_children

6/10

Pleasant

21 Apr 2026

Natasha

Front desk was super nice, while property was “clean” you can tell it was older hotel with thick layers of repainted paint on the walls to cover up whatever wall stains or to appear nice. I noticed old furniture wit stains around the elevators old rugs in bedrooms.. stained tubs overall just needs a bit of renovations and some TLC. Lobby was nice. Pool area nice. food from bar edible. The hotel served its purpose which was to sleep. There was a one night loud crowd came through and was loud in the halls talking and what not. Good location..Close to restaurants, parks, stores but unfortunately I would not stay again.

Family_with_children

4/10

Poor

20 Apr 2026

Rowena

10/10

Exceptional

19 Apr 2026

Ericka

We had a great stay!

Friends

10/10

Exceptional

19 Apr 2026

CHRISTOPHER

Great location with nearby restaurants close to disney springs. Friendly staff. The place feels a little older and could use some touch ups but would stay again

10/10

Exceptional

19 Apr 2026

Alyssa

The staff from all shifts were just so amazing and so accommodating. The pool is beautiful and such a cute vibe. The drinks are A1! Starbucks in the lobby and dinner. Literally only 10 min from Disney and you’re able to walk to all the gift shops! Really good location

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Charnice

Enjoyed the hotel

6/10

Pleasant

18 Apr 2026

Hildreen

I didn't have breakfast at the hotel

Family

6/10

Pleasant

15 Apr 2026

Carlos

My stay at Courtyard by Marriott Orlando Lake Buena Vista at Vista Centre felt like a 3-star experience, not 4.

The lobby looks fine and staff is friendly, but costs are not transparent. Booking through Expedia did not disclose a required deposit, so you’re surprised at check-in. Parking is $20/day, which does not match the area and should be included.

The Starbucks café is limited, overpriced, and lacks real quality or variety.

The main issue is the bathroom. The bathtub fills with water while showering, covering your feet, with slow drainage and visible residue (including plastic-like particles). This raises clear hygiene concerns. The sink soap leaves a sticky film on your hands.
For a property under Marriott, these issues show a clear gap in maintenance, cleanliness, and overall value.

Family_with_children

6/10

Pleasant

15 Apr 2026

Cindy

Great staff but the room is somewhere tub, dirty chair was broken, fell out of it. Full body mirror was parted with a light so you couldn't really see yourself in the mirror. Location was nice family friendly and quiet

10/10

Exceptional

11 Apr 2026

Shauntae

I absolutely love this hotel. We’ve been 3 times and are preparing a 4th!! It’s very convenient restaurants, shopping.

10/10

Exceptional

11 Apr 2026

Maria

Very friendly staff, they were awesome.

Family_with_children

10/10

Exceptional

11 Apr 2026

Arben

Everything was good

8/10

Excellent

10 Apr 2026

Talia

The staff was very nice and attentive. Our stay was good and it’s close to seaworld and Disney.

Friends_and_family Family

8/10

Excellent

07 Apr 2026

Sandeep

This was a nice hotel with great friendly helpful staff and a decent outdoor pool area.
Breakfast was average but sufficient. Rooms were nice and comfortable.
It was nice to have the sink outside the bathroom, and there was a movable table in the room as well.

Family_with_children

10/10

Exceptional

06 Apr 2026

Elijah

They ok

10/10

Exceptional

05 Apr 2026

Nakesha Nicole

Close to restaurants and entertainment.

4/10

Poor

04 Apr 2026

Karen

The staff at front desk was nice but I was extremely dida

6/10

Pleasant

04 Apr 2026

Destiny

I was here for my daughter’s birthday with my husband and family. We had a suite and had one tiny trash can which they only came to empty once and we were there for 3 days. No house keeping came to add more to towels until the day we before we left. And if you have a room infront of the pool you will hear kids playing all night in there. I have a young daughter and we saw a bug in our room and I was told someone would contact me but they never did and we paid over $600.

Family_with_children

10/10

Exceptional

03 Apr 2026

Rita

Super

4/10

Poor

01 Apr 2026

Melanie

Poo

10/10

Exceptional

01 Apr 2026

Saurav

Overall good experience

Partner

10/10

Exceptional

31 Mar 2026

Victoria

Great amenities and good location

Partner

8/10

Excellent

31 Mar 2026

Michelle

Room was tucked in

6/10

Pleasant

30 Mar 2026

Leslie

Nice

6/10

Pleasant

29 Mar 2026

Ashley Marie

Found a hair on one of the bathroom towels,

10/10

Exceptional

29 Mar 2026

Diane

We didn’t get breakfast

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Virginia

The location is great. The suites

10/10

Exceptional

23 Mar 2026

Johanna

Very clean. Good to stay with family

8/10

Excellent

23 Mar 2026

Darren

Clean room, clean property, pool was very nice with kids waterslide pool side bar and food was good, friendly and helpful staff

Family_with_children

6/10

Pleasant

22 Mar 2026

donna

The check in was ok he talked really fast ..we had a suite and the room needed upgrading the ceiling had stains we tried to call the front desk the phone didnt work the light in between the beds flashed we didnt have tissues and we didnt have enough towels for 5 people we had to ask for them...i probably would not stay here again it was mediocre at best. The rooms we noisy you can here everything outside...the front door was very hard to open..the suite had no paper towels and only 2 glasses that didnt match..

Friends_and_family Family

2/10

Poor

22 Mar 2026

Jhanly

Estaba muy sucio el piso, el frío, y una cama, habían zapatos de otras personas en la habitación, faltaban toallas, el aire antiguo y excesivo de precio para su calidad

Family_with_children

2/10

Poor

22 Mar 2026

Jonathan

I paid for a room and was given another room because they were overbooked. Was told that the reservation was made with a third party and they couldn’t do anything about it. I was charged the amount for the other room anyways. When arrived at the room, the room was dirty, it even had a pair of shoes left from the last guests. The refrigerator was filthy. It seems that yogurt spilled and they had left it for days. We arrived at 11:30 p.m. and had no energy to even go and say something at that moment. The next morning, the person in the front desk was rude, not empathetic at all, he had an attitude. Thank God that the stay was only for one night. The employees need to have better communication and inform their guests if there is a change or if something that occurred should be fixed.

Family_with_children

8/10

Excellent

22 Mar 2026

Lucia

Very close to all attractions and restaurants. Very nice staff and easy check in/check out

Family_with_children

10/10

Exceptional

18 Mar 2026

Catherine

Good location, friendly staff.