Name: Residence Inn Orlando Lake Buena Vista
Address: 11450 Marbella Palm Ct, Orlando, 32836, US

10/10

Exceptional

19 Jul 2026

Geraldine

The staff it’s amazing

Partner

8/10

Excellent

19 Jul 2026

Niovi

Very nice place to stay

8/10

Excellent

19 Jul 2026

Christian

Good

Family_with_children

10/10

Exceptional

18 Jul 2026

Michael

We had a wonderful time. The hotel was just perfect. Staff was extremely friendly, the pool area was amazing and the breakfast had many options and was very fresh. Highly recommend!

Partner

10/10

Exceptional

17 Jul 2026

Axel Eli

Todo fue 👌

Family_with_children

8/10

Excellent

17 Jul 2026

roula

The hotel and staff were very nice. We had an amazing time but we had a small issue with housekeeping. Once the manager heard about it he right away apologized and offered us a gesture for our stay..
Aymmen was amazing.

Family

4/10

Poor

16 Jul 2026

Amanda

The pool was nice it could've been opened later than 9pm. My kitchen had no hot water. My dishwasher didn't work. And the toaster didn't work. First morning there started getting charges for more than my deposit... I only had the deposit amount on my card. 150$. Every single day multiple times a day they attempted to charge me and different amounts each time. Confronted them they said it's not them.. says residence inn guys... we used uber our entire trip to get everywhere we were going only ro check out and receive a bill saying I parked there. Never parked there. Noone ever came to clean or change or sheets or offer new towels or toliet paper. We had to ask them for towels and stuff. The maid even got mad at me for telling the front desk we needed stuff almost an inconvenience for her...I'm disappointed

Family_with_children

2/10

Poor

15 Jul 2026

Michael

Rooms were small and dirty. Our first room, the toilet was clogged and full of feces. The mattresses are thin and you can feel every spring. The pullout bed is 10x worse. Our TV was broken, there was a big line in the middle. Our closet was jammed and when it was finally freed the safe almost fell on my husband’s foot. We had asked for extra pillows and we were told they had “ran out” of pillows. The AC wouldn’t go past 72 degrees so our rooms were hot! Horrible experience overall. Not what I would expect for a Marriott line, completely dissatisfied.

Family_with_children

10/10

Exceptional

13 Jul 2026

Elizabeth

We stayed here in June 2026 for a quick overnight before checking into our Disney resort . The hotel was clean. It did seem like it needed an upgrade though.
The manager Aymen was extremely helpful and was able to bring us gluten free breakfast options and made sure to check on us to see if we needed anything else . It was a good place to stay for what we needed and for 5 of us including 3 kids under 12 .

Family_with_children

6/10

Pleasant

13 Jul 2026

Ran

Clean and well maintained. Breakfast is bland , I liked the Mickey Mouse waffle makers . The shuttle was useless . And the WiFi didn’t work

Family_with_children

10/10

Exceptional

13 Jul 2026

Beverly

Great

10/10

Exceptional

12 Jul 2026

Mariana

É um excelente hotel!! Amamos nossa estadia. Os funcionários são super prestativos e atendimento incrível !

Family_with_children

8/10

Excellent

10 Jul 2026

Nakesha

The breakfast is enjoyable. I love the outdoor seating area especially with the lights. The staff were amazing and very friendly and helpful. The only thing I dislike is how hotels are now charging to pay to park.

Family_with_children

8/10

Excellent

10 Jul 2026

Sanjuana

Breakfast was great, staff was friendly and helpful. Rooms were spacious and nice but floors a little dirty.

Family_with_children

8/10

Excellent

07 Jul 2026

Emanuel

Room AC has an eco-mode setting that shut the ac off if motion was not detected. Maintenance had to be called daily to deactivate the setting, since they’re the only ones that could do it. That was annoying.

Family_with_children

10/10

Exceptional

04 Jul 2026

Joshua

Everything was to our liking. Spacious room. Quiet. Pricing was great. Helpful staff. Clean.

Family

6/10

Pleasant

03 Jul 2026

Reza

Housekeeping every 3 days is really insufficient. Carpet needs deep cleaning, breakfast buffet need better traffic management, staff are nice. Room needs deep carpet cleaning, and some areas of the room need repair.

Family_with_children

10/10

Exceptional

30 Jun 2026

Faye

Staff are friendly

10/10

Exceptional

28 Jun 2026

Margaret Kelechi

I love where the Hotel is situated, I love the breakfast
I love that they understand that not every guest eats pork and for those of us that don’t eat pork , we had options
I love the cleanliness of the Hotel
I love that the hotel amenities are well maintained
I really enjoyed my stay
Check inn was good too
Wonderful staffs

Family_with_children

10/10

Exceptional

27 Jun 2026

Jeanelle

Just know you need to pay for parking. Sadly the hot water was having issues but staff were as accommodating as they could be.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Veerakumar.

1) We loved to stay in Residence in Hotel
2) Staffs are kind and amazing
3) breakfast was having more varieties of food
4) We loved to stay in Residence in hotel

Family_with_children

10/10

Exceptional

23 Jun 2026

Jonathan

Breakfast could’ve been better but for how busy it is I understand. Pool was very nice. Only issue was I had bugs in my hotel room. When I spoke to the front desk they said they’d get it fixed and the next two days it still wasn’t fixed.

Family_with_children

2/10

Poor

19 Jun 2026

WILLIAM

Unfortunately, this property charges a high daily parking fee. However, beware of their third party (Towne Park) who enforces their parking fee non-compliance. Unfortunately, I agreed to the high daily parking fee when I checked-in, and I was also ticketed by Towne Park after I had checked out for non-parking fee compliance. The Front Desk staff has been less than helpful in resolving this issue to my complete satisfaction. They pass the buck and by putting it on you to resolve between Towne Park and your car rental company as the case maybe. As a result, I will not stay there again, and I will look for more friendly and free parking hotel properties.

Family_with_children

6/10

Pleasant

17 Jun 2026

Veronica

The daily parking fee truly adds up if you are stay for a good week or more when pairing up with daily parking fee at the theme parks. Seriouslyno need for such an expensiveparking fee almost comparableto the theme park fee. ☹️

The room experience overall was good, but the bed was not comfortable at all. The mattress was too hard and truly so uncomfortable. Definitely a new mattress is needed in room 121! 🫤

The daily breakfast was totally a highlight for me! It was very enjoyable, plenty of choices to choose from. The manager Amen I don't recall how to spell his name was very friendly, quick to clean a table when asked, and all about customer service with a smile. The breakfast area was constantly being restocked and kept clean. This breakfast experience was very convenient!

The hotel is approximately 15 minutes away from Disney World, Universal Studios and Islands of Adventure.

We have stayed here before but had forgotten about the parking fee which did take me by surprise since it was not mentioned as part of the details when booking the room. At least I seriously don't recall reading this hotel stay came with a parking fee.

The stay was pleasant overall and quite at night. We were hardly in the room except for sleeping. The pool is nice, open big enough to entertain, but like I mentioned we were mostly at the theme parks 12-14 hours a day. We stayed 5 nights and housekeeping went in twice to tidy up. Grateful for housekeeping!

Would recommend overall!

6/10

Pleasant

15 Jun 2026

Andrea

Regular para el precio.

Family

10/10

Exceptional

14 Jun 2026

Luis

Excellent experience! Great location, friendly and serviceable staff, nice and clean rooms.
About the amenities, the pool area is clean and comfortable. The breakfast is included, not plenty of foods but the basics are enough (Mickey Mouse waffles are the best).
I will comeback.

Partner

10/10

Exceptional

14 Jun 2026

Maria Helena Nobre

Friendly staff, clean room and very good breakfast! 😍

Family

10/10

Exceptional

14 Jun 2026

Daniel

Great place to stay with the family and friends

Family_with_children

6/10

Pleasant

13 Jun 2026

Ana Belem Sanchez

Sadly for it being “remodeled” it was not as expected. Elevators are dirty and floors are cracked in the elevators. The main elevator broke down. Rooms are not clean you can totally tell room service doesnt care on cleaning very well. Room we got was for 6 people but only had three big towels we had to go get more. First room service they only took dirty towels and only put three clean ones again even though you could tell there was more than 3 people staying. They didnt restock toilet paper or paper towels. So once again we had to go get more. Second room service was suppose to be “deep clean room service” they definitely didnt do a deep clean, toilet bathtub floors and sinks were not cleaned they once again didnt restock toilet paper or paper towels only left three big towels again. So we had to go get everything ourselfs once again. Ever since we arrived you could tell nothing was very well cleaned to begin with and after seeing the room service ourselfs it only prooved to us how un clean they are. The front desk people are nice and breakfast was also good the pool is ok but i dont think we will revisit sadly. Theres so many hotels around the area so its probably best to look elsewhere

Family_with_children

10/10

Exceptional

13 Jun 2026

Lawrence

Great property first time staying at this property would, definitely would stay again. Great property close to everything and Great breakfasts everything was pleasant.

Family_with_children

6/10

Pleasant

12 Jun 2026

Christen

We have only used this property since 2007. We never even look at another location. That will no longer be the case. Room wasn’t ready at check in time. Air would not go lower than 74 until the last day and was super loud. I talked to the front desk several times and was always told they would look at it. It was not looked at. I also don’t like that they charge so much for parking. They also no longer offer any incentive to those that continue to return.

Family

10/10

Exceptional

12 Jun 2026

Karla

We love the breakfest!

Family_with_children

10/10

Exceptional

10 Jun 2026

Prianka

I love this hotel❤️❤️❤️ Breakfast is very good❤️❤️ I miss this hotel

Family_with_children

8/10

Excellent

10 Jun 2026

Sharon

My only issue with the location was they charge you for parking when you are already paying for staying there 😡 The furniture wasn’t as comfortable as I would like in the living room. The pull out bed mattress wasn’t plush enough to not fell the fixtures underneath it. Using sheets onto of the leather coach to sleep on it that was was ineffective due to sliding of and needed to be slightly softer.

Family

10/10

Exceptional

10 Jun 2026

Marisol

Magnifica propiedad para las familias. Limpia, buena atención y excelente desayuno. Habitación cómoda, cocina con todo lo necesario y piscina estupenda. Buena ubicación cerca de los parques. Personal muy amable.

Family_with_children

10/10

Exceptional

08 Jun 2026

Evelyn

Excellent

Friends

10/10

Exceptional

08 Jun 2026

ZiWen

这个酒店体验感很好，人员也不错，我下次还会再来。

Family_with_children

2/10

Poor

06 Jun 2026

Edward

After coming here many times over the last ten years, I can no longer recommend this hotel that had come to be my favorite place near Orlando to stay.

The mandatory parking charge has always been waived for me. This time it was not. I will never come back because I was not treated well, certainly not like a valued customer!

However, it gets much worse. A family member received an outrageous fine for not paying for parking when they came to visit me.

I advise anyone considering staying here to avoid this property at all costs. Go where your loyalty is appreciated and you are valued as a guest!

I expect an apology from management, with reimbursement for my parking and that of my visitor, with the assurance this will never happen again.

Please do not respond about your policies or to apologize. Your hotel standards are unacceptable and the way you made me feel is wholly inexcusable.

Marriott Residence Inn - NEVER AGAIN!!!

10/10

Exceptional

06 Jun 2026

Erica

Don’t look twice, just Book the rooms! Everything was nice, including the staff! Very sweet’ and the. Chuck E. Cheese arcade was a plus for my kiddos, they really enjoyed it!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Kate

We originally booked a room with 2 queen beds, but our experience ended up being even better than expected. I called around 8am to ask if early check-in was possible, and the staff was so accommodating and kind. Not only were they able to let us check in early, but they also gave us a complimentary upgrade to a 2-bedroom suite! The customer service was amazing and really made our stay extra special. Definitely appreciated how welcoming and helpful everyone was.

Family_with_children

10/10

Exceptional

04 Jun 2026

Denise

What an amazing stay we had here. From the moment we checked in we were greeted with the amazing Kyla who was friendly, kind and professional along with the other ladies on the front desk. Nothing was ever too much hassle to them and they all couldn’t have been more helpful.
This hotel is one of the best we have stayed in, during our trip we were they for 10 days then on a road trip staying in Hilton’s in tampa and miami and i wouldn’t recommend them at all, we came back to here and it was like seeing your friends and not employee’s who were courteous. The rooms were clean and had everything you needed, the pool was clean and the bbq’s that you could use were such a nice touch.
We also met Ayeman at breakfast who was such a bubbly, kind and attentive guy who was such a delight to chat to. When we returned from our road trip, as soon as i saw him he asked how the trip went and what did we do.
If i could give 10 stars i would so if you are looking for a home from home with amazing staff who actually made the holiday even better then this is the hotel for you!
Thanks again for making our stay as wonderful and comfortable as you did.
The staff are an absolute asset to the hotel and i hope to return soon. 🙌🙏🇺🇸❤️❤️

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Domingo

El desayuno muy excelente y la habitación limpia

Family_with_children

10/10

Exceptional

01 Jun 2026

Lilliam

Great location and service.

Family_with_children

10/10

Exceptional

01 Jun 2026

Nicol

Espacioso, limpio y organizado
Tiene laundry, el desayuno es aceptable.

Family_with_children

10/10

Exceptional

31 May 2026

Aleida

I love everything about this hotel highly recommended

Family

8/10

Excellent

31 May 2026

guillermo

Hotel cin muchas comodidades. Falta algo de limpieza a las zonas comines

Friends_and_family Family

6/10

Pleasant

30 May 2026

Marc

Staff was great. Room neea little work. Shower dripped all the time and TV in bedroom didn't work very well. Also don't think we should have to pay to3park if stating there.

Partner

10/10

Exceptional

30 May 2026

Rodien April

Kyla was great, she was at the front desk and helped us with checking in, it’s always the first impression that lasts and the kindness and the hospitality of the hotel staff that customers gravitate towards to keep coming back. The stay was awesome and great. Definitely recommending this stay specially family with kids!

Family_with_children

10/10

Exceptional

30 May 2026

Melinda

The staff was very helpful and pleasant. Kyla and Linda were really nice. The breakfast buffet was really impressive. The staff kept it hot and plentiful. Very clean. I would stay here again. Close to the parks, stores and food options. Less crowded area. Very enjoyable

Family_with_children

4/10

Poor

29 May 2026

Michele

Our stay was 4 nights. Our room was a suite. The sink had a horrible sour smell in the kitchen area. The room was a bit warm when we arrived so we set the thermostat to make it cooler and within minutes it started making a loud rattling noise. We called the front desk after it lasted more than 30 minutes. They stated they will notify maintenance and send them up. That was about 9pm. No one ever came. We had a long day with flights and all. No one still came the next day .
Handicapp parking is very limited.
We were not happy with the stay at all. I would spend the e tra money next time and stay at a Disney resort.

Partner

10/10

Exceptional

29 May 2026

stefanie

The pool was lovely and the room was spacious and well equipped. The staff was very helpful and the complimentary breakfast was very convenient before heading to the various parks. We were very happy with our stay.

Partner

10/10

Exceptional

28 May 2026

IVAN

Good breakfast

6/10

Pleasant

28 May 2026

Harry Kotyk

Pictures don't show the real room

Family_with_children

10/10

Exceptional

28 May 2026

Liliana

Our room was clean, staff was amazing, everything was great except for the double sofa bed, it was so uncomfortable that it was better to sleep on the floor.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Sariah

I liked the room, very comfortable, clean and spacious. The floors were not carpet, that was great. The food was good with a variety of options and we loved the Mikey mouse shaped pancakes. The customer care was great, and it was a great location.

Family

8/10

Excellent

26 May 2026

Julissa

I requested an early check in but they weren’t able to get a room ready until 2pm, lady on the phone was rude but idk her name. Front desk on arrival were nice though and tried their best to get my room ready early. Aymen the manager was the sweetest man ever & made us feel very comfortable. Buffet was delicious and our room was very spacious. Didn’t use the pool but it looked great. $27 for daily parking is a joke. Housekeeping didn’t come clean the room until 3pm while I was taking a nap so that was inconvenient. Requested a vacuum and they took like half a day to come & my toddler was napping so I told her to come back later but she never came back. The location was great though, everything was close by within 10-15 mins. Overall yes I would come stay here again.

Family_with_children

8/10

Excellent

26 May 2026

Andrea

The room and common areas were very clean. The staff was very kind and the breakfast was great. I did however have an issue with the air conditioning in my room that was unable to be resolved for the duration of our stay. The room stayed constantly at 76°. Unfortunately it was in the 90's our entire trip so we wanted the room to be a little cooler, especially at night. Initially, a maintenance tech came to check on the air conditioning on Saturday. He reset the thermostat and that seemed to help a little bit as the fan icon came on and got the room down to 73° after several hours. However, the temperature never got down to the programmed temperature of 69°. The next day the temperature started to rise again l. So, I requested again on Sunday that someone check the AC. Another tech came and checked. He took the temperature with a handled device and told me that the temperature in the vent was 68° but the window is 78° and that we should keep the curtains closed to keep the temperature down. The curtains being open contributes a minimal amount of heat to the room. It was not as if the window was open. However, I kept the curtains closed to follow instructions. The temperature never went below 76° that night. I checked out at 5:30 AM on Monday morning because I was too hot to sleep.

Family_with_children

10/10

Exceptional

25 May 2026

Paulina

Friendly staff. Great breakfast.

Family_with_children

10/10

Exceptional

25 May 2026

Maria Belinda Santiago

Excelente servicio, ubicación y trato de calidad.

Family_with_children

10/10

Exceptional

25 May 2026

Alessandra Marie Sutter

It was good and vlean

Family_with_children

8/10

Excellent

25 May 2026

Quinn

The hotel room was basically fully stocked with things we'd need for the night. It was awesome. Perfect for how many we had staying the night, with 2 queens and a couch in the living area.

Friends

6/10

Pleasant

24 May 2026

lorenzo

Was a good stay 3 stars that’s what they have 3 stars listed under, and not the most helpful

Self

10/10

Exceptional

24 May 2026

Diego

Breakfast was good , close to Disney. Clean room with kitchen.

Family_with_children

10/10

Exceptional

23 May 2026

Sergio Ricardo Irizarry

Breakfast

Family

10/10

Exceptional

23 May 2026

Alex

No complaints except that the matress needs to be replaced desperately. You could see the indent from all the wear it has had and the pillows need to be changed,they are very flat and overused.

Family_with_children

6/10

Pleasant

21 May 2026

todd

Staff was fantastic! Room not quite on same level...had 3 dispensers in shower but not one of them was shower gel. 2 shampoos and a conditioner, not great. 2 plates in the room...I was there 6 nights, needed more than 2 plates. Dishwasher didnt work, wouldnt start. Had about 3 or 4 hard worms crawling around in my room at different times. Breakfast was ok. Fitness room had everything you need. Bottom line is Ill probably try someplace else on my yearly trip to Orlando for a trade show.

Self

10/10

Exceptional

21 May 2026

Rosa E

We stayed with our kid. Great room setup for families, good breakfast, enjoyed the pool. Highly recommend.

Family_with_children

4/10

Poor

20 May 2026

Jeanne

Breakfast was okay, nothing special. Same food choices as a couple of years ago when I stayed there before.The room was clean and neat but the air conditioner would not cool room enough. I had on 66 but continuously was at 73-75. Had maintenance do override but the next day was back being warm. It would cool off some when I was in room since I continuously pushed the temp but if I left, I would come back to hot room. Don't remember it being that way when I stayed there a couple years ago. Also I remembered how comfortable the bed was but not this time. They remodeled but not for the better on my opinion. Then you had to pay another $26 per day to park... Where else are we supposed to park. They should just add to room cost. Do they charged my card for parking then charged another $60 that night, but said that the $60 will be refunded after check out. I sure hope so.

Self

10/10

Exceptional

20 May 2026

Florybert

Breakfast was excellent and the staff very friendly. I was celebrating my son’s 4th Birthday and they’ve noticed and they give him a gift and every time they saw him say Happy Bday to him and ask how was his day. That was awesome to him to be noticed by the staff

Family_with_children

8/10

Excellent

20 May 2026

Timea

Breakfast had good variety. Hotel staff was great. Room had a full kitchen and shower! Only thing was parking was not free. Thats my only dislike. Other than that... big pool, gym and breakfast included was great.

Partner

8/10

Excellent

18 May 2026

HALYNA

Staff were great, breakfast good.

Family_with_children

10/10

Exceptional

17 May 2026

Donna Elizabeth

Very clean and I love the breakfast

10/10

Exceptional

17 May 2026

Zulmarie Aurora Rivera

Excellent service! The breakfast was great!

Family_with_children

8/10

Excellent

17 May 2026

Lisa

The suites are designed odd but were adequate. The TV was malfunctioning and we could have used more soap and another small trash can in the bathroom sink area since they separate the sink from the shower/toilet.

But other than that, very comfortable and their breakfast is worth booking the room for.

Partner

10/10

Exceptional

13 May 2026

Md Jashim

There was an additional room with sofa bed. Kitchen with stove, dishwasher, microwave and full fridge. Excellent room.

The breakfast was decent. We stayed there 8 days. I just wished they chsnge the menu a bit each day. It was same items every day.

There was a fun zone for the kids. And the pool was great.

Overall great experience.

Family_with_children

10/10

Exceptional

12 May 2026

Denise

Our stay here has been fantastic.
Spacious rooms
staff go above and beyond for you accommodating where possible.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Cynthia

We will definitely stay here again!

10/10

Exceptional

12 May 2026

Aliheris

Loved our stay. Great overall

Family_with_children

8/10

Excellent

11 May 2026

Allie

Close to Disney, room was clean, breakfast options were disappointing and parking situation slightly confusing.

Family_with_children

10/10

Exceptional

11 May 2026

Connor

Rooms were very nice and breakfast was well stocked and good quality. Shuttles to the parks were a bit disappointing as it was only one time, either an hour early in the morning before open or 2-3 hours before close for returns.

Partner

8/10

Excellent

11 May 2026

Steven

We had a nice stay at this property. The hotel was clean, the staff was very friendly, and the location is excellent if you are visiting Disney. It is very close to all the Disney parks, which made getting around very convenient.

The only reasons I am giving 4 stars instead of 5 are a few missing conveniences. There was no lobby bar, no covered portico for unloading luggage, and the showers were not walk-in style, which can be difficult for seniors or anyone with mobility concerns.

Overall, it was a clean, friendly, and convenient place to stay near Disney, but a few improvements would make it even better.

Partner

10/10

Exceptional

10 May 2026

Daisy

Great deal for families, perfect location and easy access to many stores.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Rita

Everything was great, I think that the only negative comment was the fee for parking, nightly

Friends_and_family Family

4/10

Poor

08 May 2026

Fabian

We booked for 5 adults, and if you don't mention there are 5 of you when you arrive, they won't make up the bed for the 5th guest. If you don't ask them to clean the room and change the towels, they won't do it. It sounds funny, but that's how it is. You have to tell them everything because otherwise, just in case, they won't do anything. The paid parking inside the property, which is outdoors, seems outrageous. The breakfast is complete (a plus), and the pool is large. Even so, I wouldn't go back.

Family

2/10

Poor

06 May 2026

Kevin

*******READ***********Unfortunately was a horrible experience. The maintenance manager was a great guy. Brian the manager for one night was helpful offered me 10,000 points I received it. Reason was because i had 1 night without ac. However the next 3 nights I had again no ac and even worse no water. at this point i did get mad. Cristina the manager lied to me saying expedia had full power for a refund. Found out she was negotiating my refund to $150. The next day hospitality manager wanted to help out and said cristina will take care of giving me 20,000 points and $200 dollars refund. 7 days passed as promised. NO REFUND!!!! DO NOT!!! DO NOT STAY IN THIS HOTEL!!! Google reviews says they are scammers and well I believe it now!

Partner

10/10

Exceptional

05 May 2026

Kristy

Great property! Smooth traveling!!!

10/10

Exceptional

04 May 2026

Stefany

Amazing experience!

Great staff!

Friends

8/10

Excellent

03 May 2026

kelly

Everything was great they even upgraded my room to a family suite. The only issue I had was the shower the spout was broken so I had barely any water pressure

10/10

Exceptional

03 May 2026

Amy

Hotel was spacious and clean. Everyone was pleasant and helpful. Linda at the front desk was amazing! Breakfast was great and even though it was busy everything was hot and fresh.

Self

10/10

Exceptional

02 May 2026

Rafael

My stay here was impeccable. Great location, easy to get in and out of. Not a noisy area, big plus. Super clean, amazing staff if not the best staff I've interacted with in staying 2-3 times a year in Orlando for the last 15 years. Quite decent breakfast. The parking situation is good but $26 for parking seems high. The store being open always saved us a trip, easy to shop, buy, I'm surprised by this place. Was hesitant due to some earlier reviews. But had zero issues, they had to do a yearly fire alarm inspection, very friendly, very calm and understanding while explaining the situation. I actually enjoyed staying inside the hotel. Pool was nice. The cleaning crew has this place very clean too. Grill available to use, they can shop groceries for you while you go to the parks if you tell them before 9am is same day delivery. This is next level of attention and service in a meaningful and useful manner. Impressed. Will check here before I go somewhere else.

Partner

10/10

Exceptional

02 May 2026

Craig

Included breakfast buffet was good. ARC code parking didn't work as WIFI was down at that time. Room smelled of being hot & vacant for a long time. Recommend spraying carpets & drapes with Lysol / disinfectant.

Partner

2/10

Poor

27 Apr 2026

Abel

The experience was bad, two days no water, then after after finally have water, in the morning no hot water to shower at all.
Breakfast no good at all! Extra charge for parking $26 por night!

Friends_and_family Friends

6/10

Pleasant

26 Apr 2026

Garry

Needed to change up the danishes / muffins
Requested extra towels - didn’t hsppen

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Gisela

Clean,great location, super friendly staff , love it

Family_with_children

8/10

Excellent

23 Apr 2026

david

The breakfast was good, the hot tub was warm enough!

Family

10/10

Exceptional

21 Apr 2026

Jose

This property was nice. The manager is nice and likes to talk with guests and ensures their experience is nothing short of the best. Staff is very friendly. Rooms are clean, breakfast is good, arcade is awesome for the littles, pool is nice and even has a pool for toddlers. The market in the lobby was also very accommodating. Close to freeway access and 10-15 minutes away from most attractions.

Family_with_children

4/10

Poor

21 Apr 2026

Donna

Juicy was very rude and sarcastic. I went there to get a new set of entry cards because we tried to open and it wasnt working. She was like \"oh maybe youre doing the wrong thing, your pushing too hard. 0 stars for her and not recommended to be upfront to assist clients.

Family_with_children

10/10

Exceptional

19 Apr 2026

Denis

Family friendly hotel with friendly and helpful staff

Family_with_children

8/10

Excellent

17 Apr 2026

ERROL

se considere el parqueo dentro del valor

Family_with_children

10/10

Exceptional

15 Apr 2026

Douglas

Everything was great. Our six days/nights were very enjoyable.
The general manager offered us a bottle of wine and some chocolate covered strawberries for our 60th Anniversary.

Partner