Name: Monumental Hotel Orlando
Address: 12120 International Drive, Orlando, 32821, US

4/10

Poor

25 Jul 2026

Laquisa

This hotel was definitely in a great location. However everything was pretty outdated. The phones in our room did not work when we tried to call down to front for breakfast option. However after letting staff know about the phone not working they immediately fixed the problem. Breakfast was pretty good and staff was amazing. PLEASE UPDATE YOUR BUILDING to match your customer service. Thank you for the great stay.

2/10

Poor

24 Jul 2026

Tanner

Run!!! Do not stay here!

4/10

Poor

19 Jul 2026

William

The room was dirty and dated.

10/10

Exceptional

19 Jul 2026

Javi

Nice!

Friends

6/10

Pleasant

17 Jul 2026

KENNER

Old hotel

2/10

Poor

05 Jul 2026

Danielle

This place is old outdated dirty on the outside looks like an abandoned hotel that has no upkeep! Don’t waste your money or time at this hotel!!

Self

4/10

Poor

05 Jul 2026

Carlos

I booked this hotel through Orbitz, and the listing was very misleading. The hotel is old and run-down, and there was nothing \"deluxe\" about the deluxe room we paid for.

The lobby, hallways, and elevators had no air conditioning, making them feel like a sauna. The hotel also had a musty smell, which may have been made worse by the heat. Oddly enough, the hotel was even missing its name on the outside of the building, which added to the neglected appearance.

The one bright spot was that the air conditioning in our room worked perfectly, and the staff was friendly and courteous throughout our stay.

The pool had potential to be beautiful, but it looked dirty, poorly maintained, and uninviting. With some basic maintenance and renovations, this property could be much more appealing.

Overall, I was very disappointed with my stay. Unless the hotel undergoes significant renovations and better upkeep, I would not stay here again.

Family_with_children

6/10

Pleasant

05 Jul 2026

Lyndsey

The hall smelled old and musty, and there was no air conditioning, which made it very uncomfortable. The bathroom had a strong sewage or pipe odor, and even the water smelled unpleasant. The Wi-Fi they provided was very weak and barely worked. The towels were very small, and the entrance was confusing because there were no clear signs or directions. Overall, the experience was disappointing, and I expected much better.

Family_with_children

8/10

Excellent

02 Jul 2026

JORGE

Good price near to sea world

Family

8/10

Excellent

01 Jul 2026

Lily

The pool and hot tub are to die for and it’s open until 11pm. The highlight of our trip. The rooms have a very slight smell to them, but not a bad smell. Breakfast is a small buffet that you have to pay for, and there’s not a lot of options, but decently priced. Would stay here again just for the pool and hot tub. Also really close to a lot of places.

Partner

10/10

Exceptional

22 Jun 2026

Glorinette

Habitación limpia y ordenada al entrar.
Agua caliente disponible siempre.
Lugar céntrico

Partner

2/10

Poor

22 Jun 2026

Krystalynn

Elevators were dirty in each corner and smelled. Pool was not cleaned . Place smelled like old perfume and cigarettes.

Family_with_children

6/10

Pleasant

21 Jun 2026

Robert

If nothing else… new carpets would be a plus.

Partner

8/10

Excellent

15 Jun 2026

Jana

The location was lovely and away from all the noise. I didn't go to the pool, but I really wanted to! It looked gorgeous. Unfortunately the sheets and pillows had a ton of stains, and the pillows looked almost moldy under the pillowcases. I got a great deal, so I can't be too upset, but if I had paid the typical price, I would have been really aggravated. Something to keep in mind! Otherwise, it was great.

Self

2/10

Poor

15 Jun 2026

Dick

Somebody open the room door in the midle of night. The shower faucet was leaking all the time. This is the second time I stay there, the first time was not bad.

Partner

6/10

Pleasant

09 Jun 2026

Kyna

Staff is very accommodating

Family_with_children

10/10

Exceptional

09 Jun 2026

Joshua

Nice!!

2/10

Poor

09 Jun 2026

Taylor

My family and I booked a two-night stay at this hotel in mid-May 2026. We checked in around 3:00 PM, and while the property was already disappointing in terms of cleanliness and overall condition, the worst was yet to come. By approximately 11:00 PM that night, both my children and I were being repeatedly bitten by bugs. I stripped the bedding and inspected the mattresses. What I found was absolutely unacceptable. The mattresses were filthy, and the room itself was in a condition that should never be offered to paying guests. I immediately went to the front desk and reported the issue. The guy at the front desk was awful. Although we were moved to a different room, the damage had already been done. We had planned to spend the next day enjoying activities in Orlando, but after a sleepless night of scratching and discomfort, we decided to cut our vacation short, pack our belongings, and leave a full day early. Once we returned home, I spent hundreds of dollars laundering clothing and other belongings out of fear of bringing bed bugs into our home. We’ve had to discard items that could not be safely cleaned or treated. What should have been a fun family vacation turned into a stressful and expensive nightmare. Between the unsanitary conditions, the bed bug infestation, the lost vacation time, and the additional expenses incurred afterward, this was one of the worst experiences I’ve ever had. I would strongly recommend choosing another hotel if you're visiting the Orlando area.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Stephon

Relaxing and peaceful

Partner

10/10

Exceptional

05 Jun 2026

leydi

Great

8/10

Excellent

05 Jun 2026

dana

Amazing pool!

Family_with_children

6/10

Pleasant

30 May 2026

Alexander

Todo esta bueno

4/10

Poor

30 May 2026

Luis

Was sleeping on the second night there. Woke up cause I felt something on my face. After turning on the light and looking over by the stand. I saw a roach walking around. Packed up my stuff and left at 12am

Self

4/10

Poor

30 May 2026

carlos

Old hotel and bad quality

Friends_and_family Friends

10/10

Exceptional

26 May 2026

Maribel

I didn’t like that the stores were too far

Family

6/10

Pleasant

26 May 2026

Sean Thomas

Only issue was there was lots of tiny ants in are room and halls had a bit of a weird smell other than that not bad hotel

Partner

10/10

Exceptional

24 May 2026

Vijay

Very quiet - only one person as attendant

10/10

Exceptional

22 May 2026

Emma

All the staff we interacted with were very friendly. Our room was nice and spacious with a beautiful view of the pool. The pool is big and has shallow areas where little ones could swim with supervision. Overall, our stay was great and we would definitely come again.

Friends_and_family Family

8/10

Excellent

19 May 2026

Mathew Erasmus Woods

I didn’t mind the stay at all. Was good for what we needed. There were definitely strained areas throughout my room that made the experience slightly unpleasant but the price was why we booked.

Friends

8/10

Excellent

19 May 2026

pedro

The only problem was the rooms aint got no microwave there one on first floor but its for everyone then you gotta walk my opinion be better if every room have microwaves

Family_with_children

2/10

Poor

18 May 2026

Lala

The room had mold and wet carpet I got moved to a new room and the towels smelled like vomit

Self

4/10

Poor

17 May 2026

Maria

The hotel is in very bad shape. It is falling apart, everything in the room is stained, rusty, or missing pieces; even the hair dryer was half melted ( the plastic). The smell to extreme old property mixed with humidity and old carpets are unpleasant. I'm not like to give bad reviews but in this case I have to, I don't understand where or when came some reviews that I read before make the reservation but is nothing like the picture. Even the pool was green. The only thing good was the staff...and the tv ( that works ok). The days of Glory the it should had have are way gone.

Friends_and_family Family

8/10

Excellent

13 May 2026

FRANCISCO

The building is old but is kept in excellent conditions. The rooms are big and very clean.

Family

2/10

Poor

12 May 2026

Migdalia

Arrived 20 minutes before check in and they wanted to charge me $50

Friends_and_family Friends

4/10

Poor

11 May 2026

Dalys

We gave this hotel a try because the pictures made it look nice and clean. It was definitely not like the pictures, very deceiving. Unfortunately very outdated, not clean, and smelled like weed in the hall and in the room. We are frequent travelers and for the first time ever in my life I checked in and checked out less than 1hr later. Still waiting on an approval for refund.

Family_with_children

4/10

Poor

10 May 2026

Cindy

It is a very old building with poor maintenance. The bathroom or rather the whole hotel had an odd smell. The towels were dirty. Cloth material for the bath curtain which was very unsanitary cause I don’t think those were ever cleaned. The toilet had no cover. There was mold inside it which I didn’t know until my toddler pointed it out. There were hairs on the chair like somebody had a haircut on it. The fridge was old and did not keep my drinks cold enough. The microwave was downstairs in the lobby where the ice machine is which was also very dirty like it was never used or maintained. The breakfast was ok and the staff was friendly. The pool outside was probably the only nice looking part of the hotel and my kids loved. It was a good pool for toddlers to play in if they don’t know how to swim they can play in the front of the pool where it’s shallow. There was also a hot tub.

Family_with_children

2/10

Poor

08 May 2026

MIRNA

The hotel looks rundown it smells. The rooms are not super clean. The staff was not helpful. The front desk offered a buffet for nine for $10 a day per person. It was just eggs, bacon, stale pancakes, hard waffles, coffee, orange juice that is it that was the buffet menu for the entire state. I could’ve gotten a doughnut for less than $10. You have to ask for an iron because my room didn’t have an iron at the front desk. The towels are for kid size. They only give you one per person super cheap quality towels. I didn’t even bother to go into the pool super super disgusted with the hotel. I could’ve done better. This is not a seven star eight star that Expedia had rated to me. It is a one star.

Partner

10/10

Exceptional

07 May 2026

Sinyea

Clean room

Partner

2/10

Poor

06 May 2026

Michael

Total dump. Dark, dingy and scary to walk around at night.

Friends

2/10

Poor

03 May 2026

Ludis

The property’s actual condition was significantly different from the photos provided in the listing, which I find misleading. This cost me $300 extra out of my budget to find a new hotel. During the check in I was not feeling safe there either. When I was doing check in, at midnight, the person in front desk was taking too long even to give me my id back and do the check in, and was speaking in another language with another male employee, which I found it very disrespectful because both speak English and I was by myself; this situation make me feel uncomfortable. The carpet I’m and lobby and in the room had the carpet stained and dirty same as the towels in the bathroom. The room was also smelly as well as the hotel. I did check out a couple on min after and the hotel did not wanted to refund at least one night. I am disappointed with the hotel's decision to decline the refund. Do not recommend it.

Friends

4/10

Poor

02 May 2026

Laura

This property shows very well on line however it is old and dirty.

Family_with_children

2/10

Poor

28 Apr 2026

Jared

Not a good place to stay not clean and lights didn’t work in the room and we had a family member pass away so we couldn’t make our first night and despite the situation they refused to modify our booking.

6/10

Pleasant

27 Apr 2026

Anthony

Rooms are dated, staff interaction professional

8/10

Excellent

26 Apr 2026

Michelle

Great place great price

Friends

4/10

Poor

26 Apr 2026

Waldys

It is well-located, but it suffers from a lack of maintenance and service; at the very least, they should have provided water in the room

Friends

4/10

Poor

25 Apr 2026

Christian

The pictures were misleading.

Partner

2/10

Poor

24 Apr 2026

Dakota

Weve stayed here before and had a wonderful experience 4+ day stay.This last time was a 1 night trip. Carts that were available are broken (wheels popped) rendering them inoperable unless your planning on hurting yourself. The morning of check out we asked for late check out and were told we could stay til 12 free. At 10:45 am my husband took our stuff to the car leaving my daughter and I alone. I had just gotten out of the shower and was completely nude when my room door suddenly opens no knock no \"housekeeping\" alert the worker just let themselfs in and then ran out of the room realizing we were still in there. I have no idea if this was a woman or man employee. When calling the front desk the only thing offered was check out for 3pm free. At that point I didnt feel safe anymore and just wanted to leave. No refund no apology no call or email from the manager like we were told we would recieve just told that \"Gladys may have gotten the rooms confused\". Which I can totally understand if someone had atleast knocked or made themselves known before entering my room. We were planning on making this our go to hotel since its so quiet but after this experience I would recommend staying far away.

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Michael

.

2/10

Poor

21 Apr 2026

jesse

literally disgusting..........

4/10

Poor

20 Apr 2026

Muhammad

The price doesn’t match the facilities. The facilities should be better

Family_with_children

8/10

Excellent

20 Apr 2026

Jovany

Good

10/10

Exceptional

20 Apr 2026

Raed M

Nclean room , Good staff and shops nearby

8/10

Excellent

19 Apr 2026

Michelle

Pool and hot tub were fine and only a few people used them. Cleaning staff were very accomodating and the locatiin was close to Seaworld, Epic Universe, Duacovery Cove. However, security is an issue because you park behind the building in a secluded lot and anyone can enter the building and pool area without a keycard. Front desk staff stand behind a glass divider and parking pass has a warning about leaving things in your car and theres no security presence. Hotel's a large building with very few people.

Family_with_children

6/10

Pleasant

19 Apr 2026

sarah

Basic hotel
Hotel does look run down, and needs updating.
Bedroom had stains all over the carpet.
Bathroom needed a good clean.
Red ants all over the floor near pool area.
Bottom of the pool was very dirty also

6/10

Pleasant

17 Apr 2026

Juan

Great pool and hot tub. Bed was broken and sunk in the middle. There was only one microwave for the whole building to share in a common area. This place seem outdated.

10/10

Exceptional

16 Apr 2026

Yadira

Hot tub and pool were great. The rooms need an update specially the beds and the floors.

Family

2/10

Poor

15 Apr 2026

Alicia

The room seemed although they have not deep cleaned, or even just throughly cleaned the rooms. I had to immediately call down upon checking it because my bathroom was gross and appeared uncleaned. Instead of assigning me to a new room, they had housekeeping come clean the toilet immediately. The carpets were gross, and risen from the floor. The furniture (end tables, desk etc) were visibly not wiped down properly (or at all). The fridge did not work- it was running loudly & not cold at all. Unfortunately I didn’t have the option to wait for a refund (10 business days) and go book another hotel. I was very disappointed and grossed out. I even teared up at the situation I felt stuck in. They also seemed short staff. This gave motel vibes when in the room. The pool however was beautiful and was the only positive thing. I cannot believe they run the hotel this way.

Self

10/10

Exceptional

13 Apr 2026

nicole

I have stayed here every year for 8 years in a row. I have never felt more at home outside of my own home than at Monumental. The staff have always been extremely accommodating and friendly. Rooms and property in general have always been clean (gives old florida vibes which I love) and the pool area is always beautiful and ready to enjoy. Quiet, Relaxing, Family friendly with spacious rooms and just an overall amazing experience.

Family_with_children

6/10

Pleasant

12 Apr 2026

Zialynn

Overall okay stay. The towels are very small so I would bring your own. Everything was pretty old. Felt like nothing has been updated since the 90s but the pool and the hot tub were pretty good.

Friends

6/10

Pleasant

09 Apr 2026

Britan

It was ok. Beds were hard as a rock, very outdated hotel. Would not stay again

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Makayla

1 staff member at the desk and the rest of the place looked like a ghost town. A ton of old furniture and run down facilities. Ok, if you sre just there to sleep, but for the price, I was expecting something a bit nicer.

Partner

8/10

Excellent

07 Apr 2026

Bader

Good Location

Family_with_children

4/10

Poor

04 Apr 2026

Ryan

Pretty outdated. Can tell stuff is done very minimally. Towels and sheets had stains on them. The hot tub also stained my swim suit. Unfortunately won’t be staying again.

Partner

10/10

Exceptional

03 Apr 2026

Jose

Everything was very exceptional great

10/10

Exceptional

01 Apr 2026

Jose

Great pool and hot tub , staff very friendly and the space of this hotel is humongous, and with it’s location on international drive plenty of food and places to go 👍

8/10

Excellent

01 Apr 2026

Lauryn

Lady checking us in was very rude, acted like it was an inconvenience to do her job.

4/10

Poor

27 Mar 2026

Julius

Not the best

Self

6/10

Pleasant

25 Mar 2026

georgie

This is a lovely ole days Floridian hotel. Unfortunately no one loves it anymore. The room was fine but the windows locks are broken and windows don’t open. The sitting area w tables is closed. The bar is closed. The only amenity the pool was dirty. They aren’t even cleaning the pool now. Beautiful worn out hotel

2/10

Poor

23 Mar 2026

Kevin

Gross

4/10

Poor

22 Mar 2026

Amanda

This hotel looks haunted lol. And feels a bit haunted. Honestly, I was a bit weirded out by the fact there were very few guests, outside lighting, the parking lot was almost deserted the pool cabanas are just skeletons of cabanas. This place looks like I may or may not disappear at any moment. Yikes

Family_with_children

6/10

Pleasant

18 Mar 2026

Ryan

The building has potential to be great. Some updates to the rooms would be very helpful. Our towels, sheets, and pillow cases had stains most of the time. Not the most clean but got us by. We also got in the hot tub and it bleached my swim suit. Unfortunately, wouldn’t stay again.

Partner

10/10

Exceptional

18 Mar 2026

byddiorry

Stuff was nice. Please was pretty clean would definitely recommend

Self

10/10

Exceptional

18 Mar 2026

Jill

Great pool and hot tub! Very spacious and staff was amazing! No breakfast or even complimentary coffee

Family

2/10

Poor

17 Mar 2026

MARCHAE

Hotel was nasty, carpet nasty, tub not clean, hair in the sink and tub! Hotel smells like mold.

10/10

Exceptional

16 Mar 2026

Josue

I love the location
I love the friendly staff at the front desk
I love how quiet and relax it is and definitely the pool
I will be stayin here again soon

Friends

2/10

Poor

11 Mar 2026

VOLVICK

Bad services

Self

10/10

Exceptional

09 Mar 2026

Maria

Enjoyed my stay my son loved the pool it’s not heated but they do have a hot tub as well. Location was great.

Family_with_children

6/10

Pleasant

09 Mar 2026

Pablo

I arrived whitout pets. Pool area and the pool was very good.

Family_with_children

6/10

Pleasant

08 Mar 2026

Allaina

Room was clean. Staff were friendly and welcoming. The pool and hot tub area is well kept. The only thing I wish they had is a breakfast option in the mornings.

Family

8/10

Excellent

08 Mar 2026

Oscar

Everything was great except for the room air conditioning. It was really noisy and had a smell like gas or some mechanic oils.

Partner

6/10

Pleasant

07 Mar 2026

Arlethea R

The room was ok. However, the pool was extremely unkempt. Hotel is pretty far from activities so an uber is extremely necessary if you don’t have a rental car. Staff are friendly so that’s a plus.

Family_with_children

6/10

Pleasant

02 Mar 2026

Christopher

The room was not clean. The blankets had stains, and hair. The towels had stains. Very outdated, and old. nothing is replaced or new. Bathroom floor was very sticky.

Family_with_children

8/10

Excellent

02 Mar 2026

Klaudia

Nice stay

4/10

Poor

28 Feb 2026

Shane

They advertised having a complementary breakfast and a bar/resteraunt and have neither. The room and pool/spa were great but disappointed they didn’t have the amenities they were suppose to.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

John B

Staff was extremely courteous. I chose this hotel because it had a hot tub. I was stranded in Orlando due to weather back home and was dealing with a leg injury. Hot tub was not working at the proper temperature when I checked in but maintenance addressed it immediately and was ready to go quickly. That was much appreciated.
The vending machine and food options need to be better for me to stay again however that is on ownership, not the local staff.

Self

8/10

Excellent

21 Feb 2026

kota

The room was nicely renovated.

4/10

Poor

20 Feb 2026

Sandra

Ridiculous walk to check in and then again from the parking lot. Looks like the 90s are frozen for them accept for the pool. Room had several unclean issues that staff said \"sorry about that\" and got back on a phone call. Bed uncomfortable roll to the middle. All the smoking goes on right outside the back door which is most of the places in and out. Spend a couple dollars more and stay somewhere else.

Partner

2/10

Poor

19 Feb 2026

Richard

Everything is extremely dated. Anywhere in the bathroom that was once chrome is now rusted. The rooms, hallways and elevator smell of mildew. The elevator was filthy. I’m embarrassed and disappointed in myself that I even stayed. They had no food to offer thank god. Whoever owns this hotel should feel embarrassed.

Business

10/10

Exceptional

15 Feb 2026

Laurimar E

Comfy beds

Leisure Partner

2/10

Poor

13 Feb 2026

AC

Everything was good till it got cold, the room didn't have no heating at all it was freezing cold

Leisure Family

6/10

Pleasant

10 Feb 2026

Freddy

Room was very outdated. Certain aspects of cleanliness weren’t meet.

Business Partner

6/10

Pleasant

01 Feb 2026

Ahmed

strong smell in the rooms, phones are not working in rooms

Business Self

6/10

Pleasant

01 Feb 2026

Nancy

the room was outdated. could have used at least a paint job. You can tell that at one point, this was a very nice hotel, it is just in need of a good scrub with updates. staff was super friendly.

Business

6/10

Pleasant

01 Feb 2026

Alana

Rooms were outdated, wifi/cell service was kinda bad, it was clean for the most part but the carpet was stained and there was a wrapper stuck to the floor underneath the tv stand.

Honestly for the price its understandable, not too bad a place but not amazing either.

Leisure Friends

2/10

Poor

21 Jan 2026

Matthew

I hate making these, but this hotel deserves every ounce of backlash. The room was disgusting. Stains on the floor and it was obvious it wasn’t vaccumed. The bathroom floor was literally sticky (my shoes stuck to the floor ) and the shower was broken. They came up and said “yeh it’s broken I guess. Go to the ope room down the hall and shower there “
0/5 stars . Wouldn’t recommend to my worst enemy .

Leisure Family

4/10

Poor

20 Jan 2026

Dennis

Staff was nice. Lobby is in a weird place, very long walk, hotel is very dated, ants everywhere. Beds are motel beds.

Leisure Family

2/10

Poor

18 Jan 2026

Félix

The hotel seems to have been stuck in the past. The rooms look like they were from 2004, the carpets are disgusting, the place stinks, the furniture is in terrible condition, there is no cleaning service for the room, the facilities are poorly maintained. In short, don't stay there.

Leisure

4/10

Poor

12 Jan 2026

Lucille

The rooms were very dirty, blood on sheets.

Leisure Family_with_children

2/10

Poor

11 Jan 2026

Hector

Front desk Spanish lady has a terrible attitude. Rooms look ancient. Towels cheap, pillows as flat as paper, bathroom shower curtain dirty and stained, and the mattress so thin you can feel the springs. Terrible with so may option in the same area I would not recommend.

Leisure Partner

4/10

Poor

09 Jan 2026

James

Outdated and old. Looks decent from the outside but thats about it.

Self