Name: Montreal Suites Orlando by IHG
Address: 8200 Palm Parkway, Lake Buena Vista, 32836, US

10/10

Exceptional

06 Aug 2026

Sarah

great place and free parking which was necessary for me since we had 2 cars. breakfast had eggs and sausage and waffles and continental things.

10/10

Exceptional

06 Aug 2026

Dhimitri

We had a great stay! The room was clean, the staff was friendly, and everything exceeded our expectations. We would definitely stay here again and highly recommend this hotel!

6/10

Pleasant

03 Aug 2026

Nicole

The hotel overall was clean. The only issue I had was the room not being cleaned after being asked 3x. The cleanliness of the room could have been better.

10/10

Exceptional

03 Aug 2026

karelis patricia

Excelente hotel en todo los aspectos 10000% recomendado buenas zona céntrico de todo

10/10

Exceptional

02 Aug 2026

Cinthia

Everything was good: the room was clean and tidy, the front desk staff was kind and helpful, and the breakfast buffet was delicious 😋. Big parking lot.

10/10

Exceptional

01 Aug 2026

Ernesto

My family and I are very pleased with our experience at the Montreal Suites. We agreed that this is the best stay we had in Orlando by far.
We highly recommend this hotel to others visiting the area.

2/10

Poor

31 Jul 2026

Maria Fernanda

Había cucarachas en las habitaciones me dijeron que nos cambiaban de habitación y la otra tenía más. Después nos dijeron que no podían hacer nada más porque habíamos echo la reserve en expedía y no con ellos directo. No recomendable

8/10

Excellent

31 Jul 2026

JULIO

Great location and good service from staff. Well apointed rooms and near to all Disney activities.

4/10

Poor

31 Jul 2026

Lisa

Lobby was nice rooms was terrible we were on the second floor it had a mildew smell in hallway and our room smelled like fish the whole week we stayed No iron board no where to put your towels or soap in the shower toilet flooded. Seen roaches in our room killed a few. Had to shake our clothes to make sure we didn’t carry any with us. Staff enter our room while we were in it for what reason I don’t know felt very uncomfortable Side doors was not usable had to always enter the front lobby. Breakfasts was ok clean breakfast bar

8/10

Excellent

31 Jul 2026

Kalifa

I liked the breakfast, pool area and the size of the room. The beds were comfortable, linen were clean, bathroom was clean. Sufficient parking. The side doors were not available for guest use. You have park in the sides and walk around the front even after you have checked in. Other than that it was a very good stay.

10/10

Exceptional

30 Jul 2026

Herman E

Rápido check in, personal amable, habitación limpia, los niños disfrutaron mucho de la pisicina. Lo unico que deberían mejorar el desayuno ya que es repetitivo y muy sencillo.

10/10

Exceptional

29 Jul 2026

Hector

excellent Secnond time at the hotel, I´m going for thew third time

10/10

Exceptional

27 Jul 2026

Lisbet

Clean room they do the cleaning every day the staff is very friendly the breakfast is very good and the parking also in itself the hotel is a good place to stay to enjoy a good vacation we had a great time I would come back whenever I return to Orlando

10/10

Exceptional

27 Jul 2026

JEANNETTE

Me gustó el desayuno, muy cómodo el cuarto, se encuentra en un lugar céntrico y el personal es muy amable 10/10. Mi familia y yo disfrutamos muchísimo. Nos volveríamos a quedar en este Hotel.

10/10

Exceptional

26 Jul 2026

Jodi

It is a work in progress they are remodeling. If you are looking for amenities like silverware in the room you will need to bring or grab downstairs

10/10

Exceptional

26 Jul 2026

Ingris Veraly Marquez

ma

2/10

Poor

25 Jul 2026

Yajaira

The “General Manager” was very rude to my family. An extremely unpleasant individual to speak to. We have stayed at this hotel several times before but we won’t be returning. Had all of our family cancel their upcoming stay in Orlando.
The suite had ants allover and their coffeemakers were broken and very old. The “GM” downgraded his own hotel by saying…
they weren’t like The Hampton which offers coffee at their lobby.
Terrible response to an establish customer.

10/10

Exceptional

22 Jul 2026

yuval

Amazing staff

8/10

Excellent

21 Jul 2026

Janet

This hotel is in the middle of renovation. The suite felt like home. The staff was very helpful. There is a young man that works there Friday, Saturday and Sunday. His name is Muzo. He was my favorite. He is very professional, knowledgeable and helpful. I did request Saturday morning after breakfast for a late checkout Monday. Muzo agreed to 1:00 p.m. Somewhere along the line there was a communication breakdown. I had management bang on my door at 12:45 p.m. on my last day. It startled me and felt that it was very unprofessional. They had no records of my request. Management should have called me directly to discuss instead of handling it in this manner. I also had maintenance bang on my door to ask if I had tile or a plain wall above the sink. I think it must be a cultural thing in Florida for staff to bang on doors. I am from California and honestly have never experienced this. Other than that the breakfast buffet was delicious, coffee was palatable, beds and pillows were delightful. Rooms are cleaned, beds made daily and towels replenished. Housekeeping did an excellent job. Please tip them $20+ before leaving because it is hard work. For security reason, you are not able to use your card key for the side doors. There's a Trader Joe and Walmart approximately 4-5 miles away. Great location. Plenty of nearby restaurants. I would consider staying here again as long as I don't have anyone banging on my door. After renovation, it should be very nice. Enjoy!

Self

10/10

Exceptional

20 Jul 2026

Thomas

Such a nice hotel. They were in the middle of renovations so there were minor inconveniences but it was disclosed ahead of time and the rates were amazing due to it. Overall a great experience.

Family_with_children

10/10

Exceptional

16 Jul 2026

Madison

For it being under construction this hotel was very cleaned and quiet!!

Friends

2/10

Poor

13 Jul 2026

Tayde ilian

Desde que llegue ek baño sucio,el inodoro flojo,las puertas dañadas la pintura descarapelada,la recamara ke pedías algo te hacia caras y a pesar que yo limpiaba no la dejaba pasar solo ke pedía toallas limpias y cafe.y le deje limpio.no cumplen con lo que te prometen según tenían traslado gratis a los parques y nada solo te llevaban a 2 parque y horarios que ellos tenían estipulados..la versd no vuelvo a quedarme en ese lugar sorry

Family_with_children

6/10

Pleasant

12 Jul 2026

Rafael

Na

10/10

Exceptional

11 Jul 2026

Aidalis

En general la estadía en e hotel estuvo muy buena, el desayuno no tenía variedad todos los días era lo mismo. No variaban las carnes como bacon, salchicha, jamones etc. Esa es mi única crítica por lo demás estuvo súper bien. Lo recomiendo

Family_with_children

8/10

Excellent

10 Jul 2026

Sharon

The breakfast was good.The shuttles are okay , but the timings were off for us

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

SUNITA

from checking in to checking out we had a great time - hotel was clean staff was kind and helpful- breakfast could have been a little bit better but coffee was great ! location to everything minutes away ! will stay here again .

Partner

4/10

Poor

06 Jul 2026

Nick

The toilet would t flush and there was food in the pull out bed

Family_with_children

4/10

Poor

06 Jul 2026

Joanne

There were several wonderful aspects of the property. The foyer, reception and breakfast areas were beautiful. The staff was excellent. The breakfast was solid.

We found a few issues with the condition of our room.

8/10

Excellent

06 Jul 2026

Richard

Good prices well maintained

Family_with_children

4/10

Poor

05 Jul 2026

Lourdes

Check in process was fine room was clean áreas were clean…. Breakfast was fine regular buffet style nothing fancy but not bad. The room size was good but our room had roaches everywhere, bed frames, desk, bathroom. We saw over 10 through our stay. When I went to the front desk to say something all they said was ok we will make a report… but didn’t even ask for my room #

Family_with_children

10/10

Exceptional

04 Jul 2026

Evelyn

Excelente hotel, servicio, facilidades y habitación

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Marjorie Terrelle

We really enjoyed this amazing property, it was welcoming, very clean property and room, the room have a microwave and refrigerator with a pull out bed which was a plus, washer and dryer on the premises, friendly and helpful staff, assortment of complimentary breakfast daily, ample parking and well lit area. Nearby diners, shopping and theme parks

We did a bundle with Expedia and saved a lot...the property was well worth it

I highly recommend commend for families with children.

Family_with_children

10/10

Exceptional

02 Jul 2026

Sobia

Great property at great price .recently renovated and very beautiful breakfast area .loved our stay here

Family_with_children

8/10

Excellent

02 Jul 2026

Kaimania

Everything was fine: the beds and the kitchen, which was very spacious... Everything is very close by. The only thing I didn't like was the musty smell in the room.

Family_with_children

8/10

Excellent

02 Jul 2026

Kaimania

Everything was fine: the beds and the kitchen, which was very spacious... Everything is very close .The only thing I didn't like was the musty smell in the room.

Family_with_children

8/10

Excellent

01 Jul 2026

Carolina

The room was clean and spacious with full size refrigerator. The breakfast I did not enjoy, but it had plenty of options but no bacon, and the sausages were poorly cooked. Yes, a roach was spotted, and the room was beautiful except for some worn down places like the toilet paper holder was rusting on the inside, and we didn’t have but one bath towel for two days, we had to ask for them, no room phone nope, had to walk to the front desk, and the one elevator was slow so usually took the stairs. They didn’t barely replace or pick up the old linen, we had to throw it in the floor near the door for them to take it. It seems renovated, but not fully, overall it was a good experience, because of how nicely renovated it looked with nice furnishings and cleanliness. Parking was fine and well lit, back door did not allow entry so we often had to walk around the building.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Hector

Everything was good

Family_with_children

10/10

Exceptional

01 Jul 2026

Popy

Everything is so good ❤️❤️❤️❤️❤️

Family_with_children

10/10

Exceptional

30 Jun 2026

Jeniyah

My boyfriend and I stayed here for his birthday the staff was very nice and friendly they helped us with any question we had and anything we needed my boyfriend and I will definitely be back whenever we’re back in town our favorite hotel

Partner

10/10

Exceptional

29 Jun 2026

Samay

Muy limpio , las abitaciones

10/10

Exceptional

25 Jun 2026

Lona

Despite being under minor construction, it was the most enjoyable part of my trip.

Partner

10/10

Exceptional

25 Jun 2026

Nicole

Very nice hotel we will be back

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

chue

No

10/10

Exceptional

23 Jun 2026

Tracie

Staff at hotel was very nice and helpful
Great location , clean rooms and breakfast was a plus

Family_with_children

10/10

Exceptional

22 Jun 2026

CARMEN

Faltó limpieza en las habitaciones

Family_with_children

4/10

Poor

20 Jun 2026

Diana

Our room smelled like urine. The breakfast was pretty terrible. The pool had fire ants all over the place and our toddlers got bit up. The ac stopped working in our room and I notified staff who said they’ll take a look at it. We left for the day and when we came back the ac never got fixed. They offered a different room but with 5 kids it was too hard of a move to make at midnight. The towels didn’t get replaced and the towels we hung up to reuse got taken so we were left without enough towels after 2 days. The only perks were the big rooms and the kitchenette was nice to have. We made due but probably won’t be returning.

Family_with_children

10/10

Exceptional

20 Jun 2026

Carol

All excellent- showers are beautiful but need soap holder.
Room is excellent- but need dresser draws for clothes.

Partner

10/10

Exceptional

19 Jun 2026

Rosalmira

Buen hotel el está cerca todo que necesita y los parqueos

Family

10/10

Exceptional

17 Jun 2026

Aidelis

Cuarto muy comodo, el lugar bien limpio. Cerca de todo. Desayuno muy bueno aunque deben de ampliarlo un poquito mas, pero excelente todo.

Family_with_children

8/10

Excellent

16 Jun 2026

Christal

Everything was clean

Family_with_children

6/10

Pleasant

16 Jun 2026

Adelaida

.

Family_with_children

6/10

Pleasant

13 Jun 2026

Jennifer

This is 100% budget hotel. The trim appeared dirty and there were marks on walls and collected dirt in corners of the bathroom. I was only there one night. Would not stay here again. The Breakfast appeared okay but just that.

Self

10/10

Exceptional

12 Jun 2026

Dagmar

Solo mejorar opciones de proteína en el desayuno y mejoras a la piscina.

Family_with_children

8/10

Excellent

09 Jun 2026

Caroline

Hotel was clean, modern, and well-decorated. Staff was friendly. Breakfast was delicious with lots of options. The price was really great. The suite we got was fantastic. The beds were comfortable.

The only reason for 4 stars instead of 4 stars was because there was nothing in the shower. No grab bar, no shelf for products, no ledge to prop my leg up for shaving. The floor was also slippery. I brought an ottoman in from beside the desk to hold my shampoo, conditioner, razor and body wash just outside the shower door. Everything got wet from having to reach out over and over again. The gentleman at the desk said that they should be installed as the renovations are completed.

Family

10/10

Exceptional

08 Jun 2026

Melvin

El desayuno era buffette, charola de huevos revueltos, de salchicha y tostadas a la francesa, por lo demas tu tipica estacion de desayuno

Family

10/10

Exceptional

07 Jun 2026

Michairaly

Everything was great was a strange smell when we first walked into our room but overall great and second time staying here and would most definitely come back again ! Staff was very friendly and rooms were very comfortable. Breakfast was great and parking as well.

Family_with_children

10/10

Exceptional

04 Jun 2026

Marwa Raad

I stayed 10 days and everything was perfect

Family_with_children

10/10

Exceptional

03 Jun 2026

Angelina

Very clean spacious room.

Self

10/10

Exceptional

02 Jun 2026

Angelissa

Excelente breakfast, staff and Clean Room. The parking near the hotel.

Family_with_children

10/10

Exceptional

01 Jun 2026

Luis

Front desk ver helpful

Family_with_children

2/10

Poor

01 Jun 2026

MAGDALENA

We found roaches all over the property during our stay and even in our room.

Family_with_children

10/10

Exceptional

01 Jun 2026

Moises

Very spacious. Nice to have a little kitchen area with a sink, specially when traveling with kids, to make some sandwiches. Breakfast was good too.

Family_with_children

10/10

Exceptional

31 May 2026

Fernando

All good

10/10

Exceptional

31 May 2026

Luis

Grea front desk help and clean rooms

Self

6/10

Pleasant

31 May 2026

Sarah

The staff was very kind, but the rest of the property does not match the updated lobby, so the pictures are deceiving. The rooms were clean, but lack basic amenities that you can find in any hotel (hair dryers, sheets and pillows for the sleeper sofa, etc).

Friends_and_family Friends

8/10

Excellent

30 May 2026

Geraldine

Breakfast was great!

Family_with_children

8/10

Excellent

29 May 2026

lorena

La habitación amplia, el desayuno variado, bien aseado, el único problema que tuvimos fue con las tarjetas de acceso a la habitación

Family_with_children

10/10

Exceptional

26 May 2026

Heidi

All of the above however the shower roller
Was somewhat dysfunctional. It would
Not remain closed. We did not make
This known until our checkout because
We did not want to change rooms or
Have someone repair it while we were
There. We just made it stay closed by
Using a towel. More racks for hanging
Towels would be nice. We would most
Definitely stay again if the price remains
Right. Thank you for making our stay
So pleasant 🙂

Partner

6/10

Pleasant

25 May 2026

Amanda

The stay overall was okay.

The beds and pillows were very comfortable, and the water pressure in the shower was great!

The AC made a horrendous sound every time it turned on, and didn't stay on long enough. Because of this, I didn't fall asleep until 4:30a, and only slept for 2 hours. In the morning, we switched it so it would run all day rather than turn on and off, which helped but it made the room feel/smell very humid.

Some items in the room are dated, as are the hallways and elevator once you leave the lobby. The hotel is currently under renovations, but I was not advised until the day before arrival. This did not allow time to cancel and look for alternatives. We were lucky that no active work was being done during our stay.

I found and killed two baby roaches in the room. I didn't call the desk since it was late and didn't want to wake my family, but figured it must be from construction going on.

Breakfast was not great; we had it once and ended up just buying food offsite for the rest of our stay. The eggs were very watery, pastries were stale, and the coffee tasted like cigarettes.

Lastly, as someone who works at a hotel, Front Desk staff could use a training refresh. The woman who checked us in looked like she had just rolled out of bed and was on a personal phone call using big pink ear buds. She, and the woman who checked us out, both seemed very dismissive and it was a rush to get me away from the desk both times (was not busy either time).

Family

6/10

Pleasant

25 May 2026

Erika

You get what you pay for kind of hotel. It's ok, kind of out dated but definitely clean for a good night stay. There was coffee stuff in the room but no coffee maker. There's no phone in the room so if you need anything or if there's a problem in the room you have to walk down to the lobby. The TV glitches often and goes black. There's not enough storage for clothes other than 1 closet with 6 hangers.

Family_with_children

10/10

Exceptional

24 May 2026

Paul

Nice

10/10

Exceptional

21 May 2026

Sharon

Hotel under construction but our room was 99% completed and most of the hotel we saw was complete. Staff and housecleaning were great. Liked the hot breakfast.

Partner

10/10

Exceptional

21 May 2026

Hamed

very nice hotel. good breakfast. Good for families

10/10

Exceptional

20 May 2026

Linda

The staff and facilities are great just some minor issues as they have been going through renovations.

Self

8/10

Excellent

18 May 2026

June Yael

I really enjoyed my stay at this hotel the location is close to everything and it has a swimming pool and a gym and snack store on the lobby and it comes with breakfast I will stay here again whenever I come to Orlando.

Family

8/10

Excellent

18 May 2026

Sharon

Lots of room and comfortable beds.

Partner

10/10

Exceptional

17 May 2026

Christie

Love the free parking and the free breakfast. Hotel seems to be recently bought, and they are renovating.But it is a great place to stay. Beds are comfy, room is spacious. Love the cold air conditioning.

Partner

6/10

Pleasant

17 May 2026

Xavier

I knew this hotel was under renovations when booking. However there were cleaning issues, service issues etc… the room lacked essential items. The a/c unit air handler worked well but was extremely noisy and to be honest it looked like a window unit had been placed inside of and connected to the older air handler. There were boogers on the wall in the bathroom and sink area of the room. There was no lighting in the sink area, it was a lamp instead which wasn’t that great.

Friends_and_family Family

10/10

Exceptional

16 May 2026

FRANKLIN M

.

10/10

Exceptional

15 May 2026

ROGER

breakfast was very good free parking was safe room was very clean staff was very helpfil

Partner

10/10

Exceptional

15 May 2026

Ashley

Clean room and nice staff

Family_with_children

10/10

Exceptional

15 May 2026

Jose

EXCELENTE

8/10

Excellent

12 May 2026

Lidia

Excelente ubicación, muy limpio todo.
Pero el close de donde estaba el aires acondicionado estaba rotó, en la habitación había que dar mantenimiento de puertas de closet y del baño

Family_with_children

10/10

Exceptional

12 May 2026

Kokcheung

Close to everything.

10/10

Exceptional

10 May 2026

Nancy

Very satisfied I had nothing to complained about the property was so clean everything is clean the room is very very clean I’m not disappointed at all breakfast every morning there’s a lot of parking if u looking for a quiet and nice hotel I think that’s gonna be your best choice

Partner

10/10

Exceptional

10 May 2026

Karla Mellissa

Unique stay

Family_with_children

8/10

Excellent

10 May 2026

Deivimar

La habitación estaba limpia y cómoda, el personal fue amable y el parqueo fue conveniente. La ubicación también fue buena para descansar después de un largo viaje. En general tuvimos una buena experiencia y volveríamos nuevamente.
No puedo decir otra cosa diferente porque no todos los huespedes tenemos mismas habitacion.

Family_with_children

10/10

Exceptional

07 May 2026

Karelys

Todo muy limpio. Muy buena la comida.

Family_with_children

10/10

Exceptional

05 May 2026

Jose Ramon

Si la recomiendo para visitas de turismo

6/10

Pleasant

05 May 2026

Jacqueline

Pros; Great location (walking distance to restaurants) and staff was very friendly. Breakfast was decent (eggs sausage, waffle, etc). Cons; the WiFi signal is not great, the TVs are very small, cable is intermittent, the water pressure is low (shower), there is no safe in the room and the AC is very loud. (Property is undergoing renovations but not sure these things are part of the project). Regardless, if you need a place near the Walt Disney area, it’s a good price for short trips. Free parking was a huge plus!

Partner

10/10

Exceptional

04 May 2026

Melissa

Clean room, cold AC. Breakfast from 630-930…typical breakfast foods. Eggs, sausage, waffles, bagels, juice, coffee. Enough to get you powered up and ready to start your day

Partner

10/10

Exceptional

04 May 2026

Christine

Great job

10/10

Exceptional

04 May 2026

Danilo

Perfect size for my family

10/10

Exceptional

04 May 2026

Yensi

Yes

Family_with_children

10/10

Exceptional

30 Apr 2026

George M

Check-in was easy staff was very helpful and friendly facilities was clean and maintained plenty of parking and the breakfast buffet was adequate.

Family

4/10

Poor

29 Apr 2026

Katherine

Clean

Family_with_children

10/10

Exceptional

29 Apr 2026

Hazel Joy

Was a little scared when reading the reviews, but what I’ve learned from reviews, is customers would post if they weren’t happy with the service. Which is unfair to most hotel, because they only get the bad reviews, and good experiences get left out. Here is my honest review for this hotel.
Price is Fair. The location of this hotel is part of a strip called Palm Parkway. Price is a little lower than others. Breakfast included

8/10

Excellent

29 Apr 2026

Amanda

The customer service was top notch. Everyone was beyond friendly & helpful. Property was within walking distance to so many things.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2026

Francisco

Great location. A plus:

Large suite with two beds, kitchenette and living room.
Free parking
Free shuttles to Universal and Disney Parks
Free breakfast
Convenient laundry facilities US$3 per load

Partner

10/10

Exceptional

26 Apr 2026

Luis

great 👍