Name: Hyatt Regency Grand Cypress
Address: 1 Grand Cypress Blvd, Orlando, 32836, US

Hyatt Regency Grand Cypress

Orlando Area - Florida - FL · United States

1 Grand Cypress BlvdView location

100 reviews shown

10/10

Exceptional

07 Aug 2026

Curtis

Everything at the resort was wonderful the cleanliness of the rooms and the grounds, staff was courteous and the food excellent

Friends_and_family Family

10/10

Exceptional

06 Aug 2026

Kristin

Great staff, great accommodations, great time.

6/10

Pleasant

06 Aug 2026

Lyra

We got checked in late.

8/10

Excellent

05 Aug 2026

Arturo

The self-parking is too far. It would be good to have a way to move people from the lobby to the self-parking or to reduce the overnight and valet parking charges. Also, there is a hidden cost of $50 that should be included in the price per night.

10/10

Exceptional

05 Aug 2026

DENE

The pool area was a big draw for me the property was immaculate and conveniently located you can get anywhere in Orlando from the location

10/10

Exceptional

04 Aug 2026

Amanda

We had a wonderful stay! The hotel was very clean, the staff was friendly and welcoming, and the food was both delicious and reasonably priced. One of the highlights of our trip was Aicha at the Lakeside Restaurant. She provided outstanding customer service every morning with such a warm, friendly attitude that we chose to eat breakfast there every single day of our stay. She truly made our experience even more enjoyable.

The hotel is also incredibly affordable, especially considering all of the amenities and activities available. We had a fantastic experience from start to finish and will definitely be back. Highly recommend!

10/10

Exceptional

03 Aug 2026

Tina

Friendly, professional staff. Restaurants offered a nice selection of delicious options. Room was clean and spacious. Bed and pillows were very comfortable. Loved the bed linens. Plenty of pool chairs but they were showing wear and I did not find them to be comfortable.

8/10

Excellent

03 Aug 2026

Russell

have stayed here about 6 times and the property is beginning to show its age. Pool needs some repair

10/10

Exceptional

02 Aug 2026

Osiel

have stayed several times and staff is always so helpful our kids love the pool

10/10

Exceptional

02 Aug 2026

Emily

From check in to checkout the stay was excellent! The grounds were beautiful and rooms very clean. Great view of the pool and swimming under a cave was a unique experience. I would definitely go back for another stay!

10/10

Exceptional

02 Aug 2026

Kristin

The staff were all wonderful. Great food, drinks & pool. Rooms were clean & beds were comfortable. My son & I had a great experience & will be back.

6/10

Pleasant

02 Aug 2026

Katelia

No one answered the phone for room service around 10:30-11pm. Needed towels and an extra blanket. No one wanted to go back down stairs. Eventually someone answered and we were able to get the towels and blanket.

8/10

Excellent

02 Aug 2026

Beckie

This is my favorite hotel in Orlando so my review is honest and comes with experience. The hotel is beautiful and the grounds are immaculate but:
4pm check-in was delayed. Room wasn’t ready.
Normally, the hotel is upscale and classy. This weekend, not so much!
Empty food baskets left around the pools on side tables, all pool lounge chairs taken by “reserved towels” with the swimmers no where to be found, unattended kids without parents….
I still love this Hyatt but I’m not sure what has happened.
I think the hotel has relaxed their standards/rules.

10/10

Exceptional

31 Jul 2026

Kareen

Fabulous experience. Really clean and comfortable

10/10

Exceptional

29 Jul 2026

Mark

It was an amazing stay, the room was nice, it wasn't amazing. But the property and the amenities were amazing. I hope to return soon!

10/10

Exceptional

28 Jul 2026

Chantal

Really good hotel and service

8/10

Excellent

27 Jul 2026

Kris

The hotel was beautiful but I personally was side struck by some extra fees that I must have glossed over or something. On top of the normal nightly costs, there was also an extra 50$ resort fee per day just for existing there, and a 40$ parking fee per day to use the self parking on the premises. But the main reason I didn’t give the full 5 starts is because when I arrived to check into my room (it was around 4 or 5 am) the receptionist seemed pretty irritated at me asking her “am I still able to check in? On the website is says check in stops at 3am”, while I showed her my phone so she can see my reservation and everything and she replies with “I don’t know? Are you at the right place? We don’t stop check ins?” With slight attitude. Anyways, I the place was cool

10/10

Exceptional

27 Jul 2026

Hector Manuel

We had a wonderful stay at this hotel. The location was excellent, making it very convenient to visit both Walt Disney World and Universal Orlando. The property was beautiful, the pools were fantastic, and there were plenty of options to relax after a long day at the parks.

The food was also very good, with a nice variety of choices. The room was clean, comfortable, and the staff was welcoming throughout our stay. Overall, it was a great experience, and I would definitely stay here again on our next trip to Orlando.

10/10

Exceptional

27 Jul 2026

Courtney

Clean room. Great staff. Good experience.

10/10

Exceptional

26 Jul 2026

Mariah

Relaxing stay, clean rooms, the lake house restaurant food was pretty good. The hotel property was very beautiful and spacious

10/10

Exceptional

25 Jul 2026

Samah

Super clean and the pool is amazing..10/10

10/10

Exceptional

25 Jul 2026

Brenda

The resort was really nice including the amenities! Highly recommend

10/10

Exceptional

24 Jul 2026

Audwin

Everything

10/10

Exceptional

23 Jul 2026

Sonny

Excelente 👌

6/10

Pleasant

23 Jul 2026

Lenore

We arrived at 3:00am due to flight delays. They upgraded us from lake view room to pool view room that gives you view of fireworks. Problem was they were renovating rooms next to us and across the hall. There was drilling up to 20:30pm the next day. We complained- they offered to change our room, but our stay was almost over. They were very apologetic, but it was disappointing.

10/10

Exceptional

23 Jul 2026

Rachel

Amazing. Only complaint id have is the mini fridge doesn't get cold enough.

10/10

Exceptional

22 Jul 2026

Edgardo

Niced

8/10

Excellent

22 Jul 2026

Patricia

It’s a clean and nice hotel however it’s too old fashion. I think the hotel already needs a renovation and because the price I was hoping a more modern hotel.
But everything was good and breakfast was delicious and very varied.

Family_with_children

10/10

Exceptional

21 Jul 2026

Raul

Clean room , staff was friendly , pool is awesome , they charge even if you self park but its convenient other than the walk to your car , place is huge but really nice, be ready to spend some money for sure .

Partner

4/10

Poor

21 Jul 2026

Georgina

All the money this property makes and the pool was super dirty, the stairs were nasty,

Partner

10/10

Exceptional

20 Jul 2026

Lauren

Friendly staff and great amenities

Family_with_children

8/10

Excellent

19 Jul 2026

Brian

I've stayed there for over 25 years. It's always been a great hotel although I was just there and it's not as polished as it once was. Still a good hotel for the money though

Partner

8/10

Excellent

19 Jul 2026

Kathleen

Room was clean and hotel staff were very helpful. The extra resort fee’s taxes and car parking charges do add up so worth checking before booking what extra you will be paying on top of the hotel room rate

Partner

10/10

Exceptional

19 Jul 2026

ahmad

This place was top notch

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Ernest Robert

It is the best deal in town if you are looking for a family vacation without the Disney Resort price tag.

Family_with_children

10/10

Exceptional

17 Jul 2026

YARIS

I love this resort. It basically has evetything from swimming, boat activities, miniture gulf, bike riding, and restaurants. You really dont need to leave from here and employees are vety friendly.

Family

10/10

Exceptional

14 Jul 2026

Glenda

Sobre paso nuestras espectativas súper hermoso

8/10

Excellent

09 Jul 2026

Jason

The whate room

4/10

Poor

06 Jul 2026

Melody

This hotel was phenomenal. The reason I gave it a poor score through Expedia is this. I booked through Expedia while the rest in my group booked directly through the hotel. I ended up paying hundreds of dollars more then them. I spent $39 per night parking while they spent $15. I spent $50 per night 'resor fee' while they spent $0. If you plan to stay here DO NOT BOOK THROUGH EXPEDIA

Family_with_children

10/10

Exceptional

05 Jul 2026

Pamela

Cleanliness staff was excellent food was good

Family

10/10

Exceptional

05 Jul 2026

Robert

2/10

Poor

04 Jul 2026

Farima

They didn’t have the room I payed for and they gave me a random bad room

Family

10/10

Exceptional

29 Jun 2026

Christian

Everything was amazing

6/10

Pleasant

29 Jun 2026

Tiffany

The fees at this resort are outrageous. They charge the same fees per night and they should only charge the same fees once not each night your staying.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Arkelly

Si me husto

8/10

Excellent

28 Jun 2026

Kim

Room was clean. Bathroom needs a little updating. Great stay. Grounds beautiful. Convenient location to all parks, entertainment and dining. Would stay again but I would check which conferences are being held as the hotel was overrun with children and they were screaming off the balconies at 10:30pm.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Denisse

Our family loves the pool and all the amazing things to do! Always a favorite of ours. The only down side was our room furniture (couch and carpet) had a lot of stains.

Family_with_children

10/10

Exceptional

23 Jun 2026

Bibi

The room was clean, comfortable and quiet. The property was beautiful, including the pools, however it was very busy. If you want a lounger chair, I recommend going early!

Self

4/10

Poor

23 Jun 2026

Haifa Juliana

The hotel pool is amazing and beautiful. However, I found the rooms to be very below average for the amount paid. When we got there, the sink was clogged with dirty water from the previous guests. I booked a pool view and was simply told it was not available and given a view of the city (valet parking lot). I set my expectations too high….

Family_with_children

8/10

Excellent

22 Jun 2026

Roy

The Lakeside Restaurant was superb
The rooms are dated. The bed was too firm for my liking. The nail spa was closed for renovation. The parking is about a half mile walk from the main portion of the hotel. They charge daily for parking even if you are staying as a guest. We will not be going back. If this is how Mr. PRITZER runs things then I will not consider him for president.

Pet

4/10

Poor

22 Jun 2026

tammy

Disappointed with this stay will not be returning prices are ridiculous know good service amenities none for our room

Family_with_children

10/10

Exceptional

21 Jun 2026

Stephanie

Partner

10/10

Exceptional

21 Jun 2026

Paul

Great hotel with lots of amenities

Partner

10/10

Exceptional

21 Jun 2026

MARIBEL

The outdoor pool was phenomenal

Partner

10/10

Exceptional

21 Jun 2026

Cayetano

Lots of amenities, clean rooms, great staff.

Self

4/10

Poor

20 Jun 2026

Arun

This hotel is very old. It needs work.

10/10

Exceptional

19 Jun 2026

Mahmood

Excellent

Family_with_children

10/10

Exceptional

19 Jun 2026

Tammy

Loved staying and enjoying the pool

10/10

Exceptional

19 Jun 2026

Reginald

Fantastic

Self

10/10

Exceptional

19 Jun 2026

julie

Very nice amenities

Self

6/10

Pleasant

18 Jun 2026

Hyun

Room wasn’t cleaned couple of days and have to call and wait 30 min to an hour. Pool is dirty and it seems no one clean.

10/10

Exceptional

17 Jun 2026

Christopher

We were so impressed with the grounds and the amenities at the hotel! We can't wait to go back!

Family_with_children

8/10

Excellent

16 Jun 2026

Jeremy L

Pros: The hotel was immaculate, restaurants in the hotel were awesome (and priced appropriately, food great), room was super clean and updated.

Cons: we paid for the hotel in advance. Don’t mind paying for a higher priced venue to make the missus happy. But on arrival, we were notified of additional resort fees and parking fees + a hold on additional money on the card for personal charges that equaled…well…a lot.

Also - you can choose valet parking for a premium, OR you can park yourself for STILL a premium, just slightly less, along with a long hot walk from the hotel.

Here, my point.
We loved the resort, and would likely stay there again…except that we could stay somewhere else just as nice without the added resort fees, parking fees and long sweaty walk.

Summary:
We travel to this area often, so we have stayed in a lot of similar resorts. The rooms are often all similar regardless of the price you pay. So you are mostly paying for the services, pool(s), restaurants, resort amenities as well as location. This place was fantastic, but heavy with fees. 8/10.

Partner

10/10

Exceptional

15 Jun 2026

Toni

Majestic property with lots of amenities to keep the family entertained. The staff in every area of the hotel were extremely helpful and friendly. You will not be disappointed.

Family

8/10

Excellent

15 Jun 2026

Mark

Nice pool

Partner

10/10

Exceptional

14 Jun 2026

Kenneth

Wonderful place!

10/10

Exceptional

14 Jun 2026

Alisney

Awesome place to stay, from super clean facilities, calm vibes, and super attentive staff. Pool areas were clean and beautiful super enjoyable for kids and families

Family_with_children

10/10

Exceptional

13 Jun 2026

Gladys

When in Florida I only stay at Hyatt Regency Grand Cypress….wonderful stays all the time!

Family

10/10

Exceptional

13 Jun 2026

Cassidy

this has to be the nicest resort in Orlando! multiple pools, hot tubs, and dining options! the Disney shuttle was super helpful as well. this resort has everything you need for a luxurious stay that is actually affordable too!

Friends

10/10

Exceptional

11 Jun 2026

Michelle

We had an excellent stay at the Hyatt Grand Cypress! From check-in to check-out, everything was wonderful. The property is beautiful, well-maintained, and the staff was friendly and attentive throughout our visit.

The amenities were outstanding, especially the large pool area, which quickly became our favorite spot to relax and enjoy the Florida sunshine. There were plenty of activities available, and the resort had everything we needed for a comfortable and enjoyable getaway.

Our room was clean, comfortable, and offered a great place to relax. We truly enjoyed our stay and would definitely recommend Hyatt Grand Cypress to anyone visiting the Orlando area. We look forward to returning in the future!

Pet

10/10

Exceptional

11 Jun 2026

John

It’s a resort / conference hotel in the very best way. Priced right with utility and great space it’s a great structure.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Matthew

We always stay at this resort when in Orlando. It’s just my husband and I, so if we had kids I would probably choose a Disney resort to make life easier if Disney is your plan. However, we love the pool at this resort and the Four Flamingos restaurant is incredible! I do wish they would update the rooms as they are a bit outdated and carpet seems dirty.

Partner

10/10

Exceptional

09 Jun 2026

Kenia

Valet was very rude

Friends

10/10

Exceptional

03 Jun 2026

carla

loved everything about it. This is officially our go-to spot when travelling to Orlando/Disney area

Family_with_children

10/10

Exceptional

03 Jun 2026

Cameron

Very nice hotel, would come again.

Partner

10/10

Exceptional

02 Jun 2026

Vasiliki

Booked last minute and was pleasantly surprised! We enjoyed the beautiful and relaxing pool and everyone we met was very friendly and helpful! We did not take advantage of all the amenities the resort has to offer (water activities) but we will next time! We will definitely be staying here again!

Partner

6/10

Pleasant

01 Jun 2026

Ryan Daniel

Place was very nice and had a good time but the only thing that kept this place from being 5 star was the 40 bucks a day to park and being charged for breakfast that was supposed to be included. Never got a invoice so calling to find out charges was inconvenience Shopping and drinks at rhe hotel are convenient but very expensive. Thank you Fransisco for the hospitality

Partner

8/10

Excellent

01 Jun 2026

Rudy

Needs more chair in the pool or do something with the people that reserved a room for 3 person and put 5 in the room

Family_with_children

10/10

Exceptional

31 May 2026

Michael

The hotel was awesome. It is very beautiful Zen like almost like a Hawaiian spot atmosphere beautiful property, especially the pool area with the caves. The food at the lake house was outstanding. I did not have one bad meal. The coffee at the marketplace was also good. The staff was excellent from the valet parking to the luggage carriers to the concierge and the girl who made the travel arrangements. They were all very helpful and made my stay there pleasurable. I wish I could’ve stayed longer. The room was very spacious and super clean also

Partner

10/10

Exceptional

31 May 2026

Derek

I would not stay at any other hotel

10/10

Exceptional

31 May 2026

Kimberly

This is one of my favorite places to stay! My parents brought me twice when I was about 11-12 and now being able to bring my kids and seeing how much they enjoyed it made me so happy! Room was great and the staff was very friendly!

Friends_and_family Family

10/10

Exceptional

31 May 2026

Dominique

Super clean room , love the amenities

Partner

10/10

Exceptional

30 May 2026

Carol

The pool side service was amazing! The staff and the quality of food was the best.

Family

10/10

Exceptional

29 May 2026

Maximo

The staff is very friendly, helpful and professional.

Partner

10/10

Exceptional

29 May 2026

Nadia C

The resort is amazing and we celebrate here all of our family important events, this year my daughter ‘s graduation. The staff is extremely helpful and nice, the breakfast buffet is excellent, the pools and the ambiance are out of this world! I totally recommend!!!❤️🥰❤️

Family

6/10

Pleasant

26 May 2026

Jignasa

In resort they should have room service… 10 time I called because my son wants milk but none call was answered

Family_with_children

10/10

Exceptional

26 May 2026

Joe

Pool area is really nice!

Family

10/10

Exceptional

25 May 2026

Janea

Great stay

Family_with_children

2/10

Poor

25 May 2026

David

one day and a half. Yes we checking mid morning, all seats at the pool full. Fast forward the entire day nothing. Fast forward to our room….. can’t open the sliding door overlooking the pool. Nope. Next morning wake up at 8:00 am look outside and every sign Ike chair is reserved via yellow towel. I left one day early and will not go back.

10/10

Exceptional

25 May 2026

Harry

Awesome amenities

Family_with_children

10/10

Exceptional

24 May 2026

Anthony

Beautiful resort! My family & I had a great time!

Family_with_children

6/10

Pleasant

22 May 2026

Anthony

They charge for self parking

10/10

Exceptional

22 May 2026

Marianne

Beautiful rooms, excellent staff and perfect location outside Disney. Very pleased, we will be returning again!

Family_with_children

10/10

Exceptional

20 May 2026

Michelle

Pet

10/10

Exceptional

19 May 2026

Leyla

clean room and very helpfull staff

4/10

Poor

18 May 2026

Brian

Reserved a one night stay for myself +1 for a King size bed and walk-in shower. Paid 300.00+ for room. Went to check in and was told “we don’t have the room you reserved so we UPGRADED you to a queen size bed with a tub/shower with a pool overlook..” as I explained that was not an upgrade by any means I was assure there was nothing that could be done.. after speaking with a manager I got into a room exactly as I had reserved.. for the cost of money and the headache I had received to get what I paid for I will definitely use a different hotel/resort for my future trips.. beyond that the place is very beautiful but with the additional fee of 150.00 that had to be paid at the counter the customers pay well to keep it looking nice.

Partner

10/10

Exceptional

15 May 2026

Edward

The service was amazing. All the employees were very nice and welcoming. Our room was great and we had a good view. We even saw the fireworks outside of our window at night.

6/10

Pleasant

14 May 2026

Rodolfo

Ive been going there for over 35 years and have never had a issue until my last visit were my room wasn't ready at check in fine then I finally get to my and not what I paid for which was a king bed..I said something they compensated me something fair not done yet...next morning I realized the face wipe towel left hanging to dry face was still full of what looked to be make up..gross ...again they compensated me a little more.

All are nice but the urgency to find out a correct the situation immediately was not there I finally received a call from the night supervisor in regards to towel hours after I asked for the hotel manager to contact me and I guess I was only worth supervisor level lol.

Definitely disappointed but in all honesty I at least feel like they made a effort to try a correct the situation eventually and definitely would stay there again everyone there works hard except the washing machines lol sorry couldn't help it..

This is one of my all-time favorites

Those are my 2 cents

Self

6/10

Pleasant

14 May 2026

Rodrigo

There is a $50 per day resort fee which is strange for their offerings, minimal. Be prepared to pay for parking as well. They also do $75 per night deposit for amenities but it will be returned if you do not use it.
My first day was terrible because they had construction going on all day. Make sure you stay away from the construction side of the building.

Self

8/10

Excellent

12 May 2026

Thomas

The shower needs grab bars. The toilet needs to be taller ... it's like sitting on the floor.

Family