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Blue Heron Beach Resort

Orlando Area - Florida - FL · United States

13428 Blue Heron Beach DriveView location

8.4/10Excellent2,998 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort8.6/108.6
Condition8.0/108.0
Location9.4/109.4
Neighborhood9.4/109.4
Quality8.4/108.4
Value8.6/108.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Blue Heron Beach Resort

Enjoy a refreshing dip in one of the two outdoor swimming pools or work out in the fitness center at Blue Heron Beach Resort. This aparthotel offers complimentary Wi-Fi, concierge services, and an arcade/game room. A complimentary theme park shuttle makes day trips easy and convenient.

Unwind with a drink at the poolside bar after a busy day. Other amenities include complimentary wired internet access, express check-out, and multilingual staff. Free self-parking is available onsite.

The 283 air-conditioned rooms feature kitchens equipped with refrigerators and ovens, private furnished balconies, complimentary wired and wireless internet access, flat-screen televisions with cable programming, and private bathrooms with jetted bathtubs and complimentary toiletries.

Located on the Strip in Orlando, you'll be within a 5-minute drive of Orlando Vineland Premium Outlets and Disney Springs™.

Read more about this hotelShow less

When you stay at Blue Heron Beach Resort in Orlando, you'll be on the waterfront, within a 5-minute drive of Orlando Vineland Premium Outlets and Disney Springs™. This family-friendly aparthotel is 3 mi (4.8 km) from Walt Disney World® Resort and 4.6 mi (7.3 km) from Old Town.

Make yourself at home in one of the 283 individually decorated guestrooms. Rooms have private furnished balconies. Complimentary wired and wireless internet access is available. Bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Parking height restrictions apply No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property will place a credit/debit card authorization for up to USD 350 (USD 50 per night, max of USD 350) upon check-in for incidentals.
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Bryan 0.1 km / 0.1 mi
Orlando Vineland Premium Outlets 2.5 km / 1.6 mi
Mary Queen of the Universe Shrine 2.6 km / 1.6 mi
Lake Buena Vista Factory Stores 2.7 km / 1.7 mi
Disney Springs™ 3.6 km / 2.3 mi
Little Lake Bryan 3.9 km / 2.4 mi
House of Blues Orlando 4.4 km / 2.7 mi
Walt Disney World® Resort 5 km / 3.1 mi
Disney's Lake Buena Vista Golf Course 5.2 km / 3.2 mi
Disney's Typhoon Lagoon Water Park 5.4 km / 3.4 mi
Grand Cypress Golf Club 5.9 km / 3.7 mi
Lake Cecile 6 km / 3.7 mi
Congo River Golf 6.3 km / 3.9 mi
Kissimmee Go-Karts 7.1 km / 4.4 mi
Old Town 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 283
  • Number of floors (main building): 16
  • Number of floors (annexe): 21
  • apartment
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
Show 43 more facilities & services
  • Wired Internet
  • Wi-fi
  • Transfer serviceExtra charge
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Luggage room
  • Toaster
  • Oven
  • Clothes dryer
  • Grill/BBQ
  • Private pool
  • Bar
  • Highchairs
  • Poolside snack bar
  • Printer
  • Photocopier
  • Business centre
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Game room
  • Hot tub
  • Picnic
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • WaterskiingExtra charge
  • Jet skiExtra charge
  • Motor board rideExtra charge
  • Fitness
  • Mini golfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Blue Heron Beach Resort

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LAKE VIEWAPARTMENT • LAKE VIEWAPT.LK

    Photos are not available for this room type.

    Blue Heron Beach Resort

    APARTMENT LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Blue Heron Beach Resort

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Blue Heron Beach Resort

8.4
Excellent
2,998 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
9.4 /10
Neighborhood
9.4 /10
Quality
8.4 /10
Value
8.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
28 Feb 2026
Caroline
Amenities were clean, spacious and comfortable (maybe a little dated). Beautiful view of the lake, and other activities happening at night (fireworks / rocket launches). Great location to everywhere we needed to go.
Family
10/10
Exceptional
15 Feb 2026
jose
Awesome stay. Everything close by and view was perfect
6/10
Pleasant
02 Feb 2026
Melissa
Water temperature turn all the way up as barely hot in room. The handle in the main bedroom’s bathroom kept falling off for the tub/shower. Door next to us had two dead bolts on it not normal and insulation tubing around the door. Door looked like it had been rammed in. TV was always on and loud next door. Made us very nervous. We have stayed multiple times over the last 10 years at the resort, but this may have been our last time.
Business_and_leisure Partner
10/10
Exceptional
03 Jan 2026
Robert
Internet spotty at times. Room reasonably clean. No blankets provided. View of lake and Disney properties is great. Balcony furniture is outdated. Laundry machine good. Floor tiles broken. Living room area is comfortable. Short walk to many amenities. Short drive to parks, restaurants.
Friends_and_family Family
6/10
Pleasant
14 Dec 2025
Kristin
Great for the price. The floors were very dirty and the furniture is outdated. If the floors were mopped, I would stay again
Leisure
8/10
Excellent
06 Dec 2025
Bethany
Fantastic location and very nice amenities. We loved that the pool and hot tub were open till 11pm! You can go relax after long days in the parks! Check in was quick and easy, as was finding our way there and around. Beautiful view.

The apartment has just about everything we needed. It was very clean. The furnishings/appliances are a bit old and cosmetically imperfect, but they are comfy and still function fine. Don't leave any food unsealed on the counter though; we had some bread in a takeout box, and in the morning there were a bunch of ants in it! Didn't expect that on the tenth floor! Oh and my kids thought the bunk beds in the hallway were weird, but hey, they were beds.
Leisure Family
10/10
Exceptional
02 Dec 2025
Freddie
Everything about this stay was on point. The room and location was perfect.
Leisure Family
8/10
Excellent
10 Nov 2025
Kelly
The hot tub wasn't working one night. The master bathroom has so.e water damage and mold by the tub, which needs to be fixed. Otherwise, good place to dtay near Disney.
Friends_and_family Family
10/10
Exceptional
08 Nov 2025
Michael
Very clean apartment with great facilities. Amazing location, 10 minutes drive to the major theme parks. Easy check in/out procedure, would definitely stay here again!
Partner
2/10
Poor
23 Oct 2025
Jennifer

Ne vous fiez pas au photos du site et au commentai

Du 18 au 22 octobre : Ma famille et moi avons passé une mauvaise experience à cette hôtel. C'est limite insalubre ...
ne image vaut milles mots .


Friends_and_family Family
8/10
Excellent
21 Oct 2025
Richard
Room was dated. some items need replacement or repair.
Friends_and_family Family
10/10
Exceptional
29 Sep 2025
Emmanuel
Very clean room and nice pool, is a perfect resort easy location of disney and sea word ,epcot, universal ,island of adventure very nice i like this resort
Family
10/10
Exceptional
26 Sep 2025
Jeremy
large clean rooms, beautiful pool and walk ways, Dunkin and Mini Golf right out front. Neighbors properties are not as well kept.
Leisure Family
4/10
Poor
19 Sep 2025
Jason
Although we have enjoyed staying at the Blue Heron Resort for many years. (This most recent stay would be our 11th), unfortunately the unit that we were in this stay had some issues. The Vacasa rep was very responsive to our concerns and showed up in person to assist which was appreciated. They did offer some alternative options within the property, but we decided to check-out early and move to a new location since it was our 25th Anniversary trip. Even though, this unit did not meet our expectations, we have had 10 previous years where we absolutely enjoyed staying at the Blue Heron so we assume this was just a one-off fluke.
Leisure Partner
8/10
Excellent
10 Sep 2025
DANIEL
would be a 5 star experience, but the property advertised as “sleeps 6”, and the pull-out sofa bed was
2/10
Poor
26 Aug 2025
Cyril Joseph
Sheets had blood stains on them,not happy.
Leisure Family
10/10
Exceptional
06 Aug 2025
Janet
I. Loved to stay
10/10
Exceptional
02 Aug 2025
Nina
The stay was great. The only issue is that the front desk did not have our reservation when we got there. They had to call the booking agent, who gave them the wrong dates, which caused another delay at check out.
10/10
Exceptional
27 Jul 2025
Jennifer

Great place!

Great place to stay! Very clean and beautiful views!
Friends_and_family Family
10/10
Exceptional
26 Jul 2025
Terence
Property was clean
2/10
Poor
17 Jul 2025
Heather
This place is very dirty. Cobwebs and dust on everything. A dirty towel on the floor right when we walk in. Another dirty towel laying on a bed. Dirty sheets just balled up in the closet. A glass pane with 90degree corners was on a shelf in the closet and hanging off the shelf about 5 inches where you would use the hangers to hang clothes. Right at head level. Almost had to go to the hospital because my head hit it. Handle broken off to a bedroom. Faux drawers or cabinet doors fell off in the kitchen. Night stands with the draw bottoms falling off or barely on so those are unusable. They don’t spray for spiders and after I counted over 50 as soon as the sun went down I ran in and locked the doors and that was just one balcony. They have two and each is just as bad. Even the ones by the elevators. These are huge spiders. Not little ones at all. The pool was digusting . Trash in it and people weave allover. And the worst part is a maintenance worker sprayed me and my brother and my car with some kind of chemical. I still don’t know what it was but it was burning my skin. We had to wipe down the car and get a car wash and both take showers right away. The man didn’t speak English to tell me what chemical it was. I have pictures for all this but this review didn’t ask for photos. Also the hotel did nothing at all to accommodate things that were wrong. There was many more things but these were the top complaints.
Leisure Family_with_children
8/10
Excellent
09 Jul 2025
Brenda
The condo that we stayed in was clean but had NO cookware. Unit had two pots and no frying pan. We’ve stayed there several times before but this was first time we encountered not having cookware. Also didn’t have any towels for the pool.
Leisure Family_with_children
8/10
Excellent
09 Jul 2025
Kristin
We were there for a girl’s national volleyball tournament. The hotel is apx. 20 mins from the Orange County Convention Center. The team stayed at this hotel so it was fun to meet at the pool. The rooms are large and comfortable and it was nice to have the bunk beds in the hall of the unit. We had a great view from our room in Tower 2, unit 601. It needs some fixes. The patio out of the bedroom doesn’t lock, the clock on the living room is broken. The sink and tub drains super slowly in the bathroom of the bedroom with the patio. The DVD remote is missing a battery, and there are several hot iron imprints in the carpet in the bedroom with the patio. We enjoyed our stay as the size of the unit was great, it was comfortable, and a great location.
Business_and_leisure Family
6/10
Pleasant
08 Jul 2025
SUDHIR
The only good thing about the property is that its within 15 mins drive from Disney and has stores around it. The presentation is very good but the property is not clean, the carpets are very dirty and I used 2 properties and both had issues in washroom , cleanliness issue and kitchen amenties issue. Even if you complain about something, you will receive an automated message but no actual action, i stayed with flooded bathtub for 3 days.
Leisure Family_with_children
10/10
Exceptional
06 Jul 2025
Josie
We had an absolutely amazing time at this condotel. Everything was spotless, beautifully designed, and thoughtfully equipped - it truly felt like a home away from home. The location was perfect with an amazing view, it exceeded our expectations. We’ll definitely be coming back!
Leisure Family_with_children
4/10
Poor
01 Jul 2025
Igor
Aggressively below average property. Bedroom carpet has an awful, strange smell. Roaches appeared every so often. Unit had a busted garbage disposal on day one. One of the bathroom doors were off one of the hinges and did not close properly. Mattresses were mediocre. Curtains and decorations are very tired and old. TVs are hilariously old, there is even an actual DVD player… Long story short, you’re “saving money” on a place like this for a reason. You’re better off somewhere (anywhere) else. Don’t bring your family here. The only silver lining was checking out at the end of the trip.
Leisure Family_with_children
10/10
Exceptional
21 Jun 2025
Simon
Unit was clean and stocked with what we needed for our week long stay. Pool, lake, and proximity to OCCC made this a great place.
Leisure Family
10/10
Exceptional
21 Jun 2025
Melissa
Hidden gem! Traffic is a bummer but worth it for the space. We will be back for sure!
Leisure Family
10/10
Exceptional
29 May 2025
Diane
Great
Business_and_leisure
8/10
Excellent
11 May 2025
NATHANIEL
Loved the proximity to wdw
Leisure Partner
4/10
Poor
07 May 2025
Douglas A

Poor air conditioning

We emailed the Vacasa because the air con was not flowing in our bedroom and at night it was extremely hot they did respond to the email but it appeared that nothing was done to alleviate our suffering at night
Partner
10/10
Exceptional
06 May 2025
Christopher

Great stay

Great stay in a great location. Apartment a little tired but came with all mod cons and we would stay again
Partner
10/10
Exceptional
06 May 2025
Beth
The safe is amazing .......Abbey is so sweet and took care of us with an issue with had with the owner
Leisure Friends
4/10
Poor
18 Apr 2025
Joseph

OUTDATED condo with ants.

These are privately owned units that the owner (host) rents out. Our unit was extremely old/outdated. TV in bedroom didn’t work at all and I had to program the whopping 32 inch outdated TV in the living room myself in order to watch. Wood laminate on nightstands in bedrooms was completely missing in spots. Patio furniture was broken and a lone dead plant greeted us on the balcony. ANTS in bathroom and kitchen. Food wrapped on counter covered in ants the following morning when we woke up. The condo itself did have a beautiful view of small lake. Pool was very clean. Im sure other units in these buildings are beautiful. The owner of ours obviously hasn’t invested a dime in years and should not be allowed on Hotels.com.
Friends_and_family Family
10/10
Exceptional
06 Apr 2025
Katie
The hot tub is hot. The neighbors are quite, people here are amazing
Leisure Family
4/10
Poor
28 Mar 2025
Kim
Jacuzzi tub didn't work. Two tv's and neither remote worked for either tv. Refrigerator was battered and rusty and felt very hot. Dryer would require 2 or 3 cycles to dry clothes. Very dated. We won't be back.
Leisure Family
2/10
Poor
22 Mar 2025
Charles
Roaches in the kitchen
Leisure Family
6/10
Pleasant
17 Mar 2025
Laurie

Outside pool bar
8/10
Excellent
15 Mar 2025
Amber
Everything was great, EXCEPT the place had a terrible chemical smell..... almost as if they had sprayed our room for bugs before we got there? I'm not sure but the smell was horrid....
Leisure Family
10/10
Exceptional
01 Mar 2025
Karen
Blue Heron is a very nice place to stay -- convenient location, condo is always nice and well equiped. Nice view in either direction -- over the lake or seeing the EPCOT fireworks at night.
Leisure Self
8/10
Excellent
29 Jan 2025
Md
The property needs a good upgradation. Roaches and Ants in the kitchen. The toilets were not cleaned properly. Not enough toiletries were supplied for a week of stay. The washer and dryer were dirty. Please take these all under consideration before booking this condo. Otherwise, it's a great place to stay. Awesome front view, some good fast food and restaurants are within walking distance. 15 to 20 minutes drive to Disney World and Universal Studio.
10/10
Exceptional
10 Jan 2025
Joe
Didn’t disappoint it was clean and best location. All around great.
Partner
10/10
Exceptional
04 Jan 2025
Verified traveler

Great Location!

Great location to all area attractions! Property is a little outdated and had some issues with the elevators. But, staff was very helpful and attentive.
Friends_and_family Family
8/10
Excellent
03 Jan 2025
Denise
Overall great place to stay.
Would like to see furniture and TVs updated.
Leisure Family
4/10
Poor
16 Dec 2024
Mike
We stayed on the 3rd floor and one of the owners of a condo on the 3rd floor lives on the property, plays his TV at full volume and the stench from their condo is like something has died in the condo. We talked with the front desk and they said there is nothing they could do because the owner is the problem!!! Never will stay on this property again.
Leisure Family
6/10
Pleasant
11 Dec 2024
Michael
We stayed for 7 nights in a one bedroom apartment. Unfortunately the apartment was very \"tired\" Handle was broken off the fridge. We had to wedge a piece of cardboard into the main door to stop it rattling in the wind. The TV remote didn't work properly and the bug guard on the balcony door was broken. Also the cooker had rust at the bottom and several areas were dirty. It's such a shame as the location and view over the lake are excellent. The apartment clearly needs a lot of money spending on it to bring up to an acceptable standard.
Leisure Partner
6/10
Pleasant
10 Dec 2024
Chantel
Loved how close this property was to everything .
Could use some updates in the apartments themselves but the resort was clean and staff were friendly
Leisure Family
10/10
Exceptional
02 Dec 2024
Victor
Great place to stay at very clean spaces. Only thing is I wish the toaster and the coffee maker worked besides that I have no complaints. Definitely will stay again.
Leisure Family
10/10
Exceptional
24 Nov 2024
julian
Perfect location. Close to all attractions
Leisure Family
8/10
Excellent
08 Sep 2024
Katelyn
We love the location of the property. We have been coming back to Blue Heron every summer for the past nine years!
Leisure Family
4/10
Poor
02 Sep 2024
Erin
Roaches in the kitchen area,the faucet handle in the master bathroom is loose. The door knob in the master bathroom has a screw hanging out of it.
At check-in, the lady told us that we could call and see if our room was available an hour later so we called an hour later. The woman was very rude on the phone and said absolutely not. You have to wait till check in at four. She could’ve handled it differently, it was the first and only time we will ever stay here. We did like the location of it being close to everything and we enjoyed the pool and Lakeview
Leisure Partner
8/10
Excellent
24 Aug 2024
Rocio
The rooms need updating, but very clean.
Business_and_leisure Family
10/10
Exceptional
27 Jul 2024
David
great place
10/10
Exceptional
26 Jul 2024
Lisa

We will stay here again.

Spectacular views of Epcot which included their nightly firework show. Lots of room and comfortable beds. Downside Non working coffee maker and the washer dryer was on its last legs. No real response to reports of these minor problems.
Friends_and_family Family
6/10
Pleasant
11 Jul 2024
Rodney

Unfortunately not what it used to be.

Have previously stayed here on two occassions pre Covid. Property has certainly disimproved. A lot of the furniture was shabby and requires replacement. The property was not clean and suitable for guests. Cockroaches found in bedroom and bathroom.
Friends_and_family Family
8/10
Excellent
10 Jul 2024
Nicholas
Great location and view.
Leisure Family
8/10
Excellent
03 Jul 2024
Melissa
Great location, but room was quite outdated.
Leisure Family
10/10
Exceptional
01 Jul 2024
Verified traveler

Perfect place the furniture could use updating

Place was amazing, beautiful view nice staff pool was awesome. Inly downfall was furniture could use some updating and we seen a few bugs un the room other than that absolutely perfect place for a family.
Friends_and_family Family
10/10
Exceptional
30 Jun 2024
Laurie

Perfect place minus the furniture could use some updating

Place was amazing, beautiful view nice staff pool was awesome. Inly downfall was furniture could use some updating and we seen a few bugs un the room other than that absolutely perfect place for a family
Friends_and_family Family
10/10
Exceptional
12 Jun 2024
Andrew
Love this place will definitely be back
Leisure Family_with_children
10/10
Exceptional
02 Jun 2024
William
The location is great, centralized between disney world, universal, and other attractions in the area. Friendly staff, and easy to get to off the highway.
Leisure Partner
10/10
Exceptional
28 May 2024
Maria
Property had beautiful views with the ocean in the back .
Leisure Partner
10/10
Exceptional
25 May 2024
Angel Luis
Was Nice place thanks
10/10
Exceptional
10 May 2024
David
A good stay, had all the basics. Pool and hot tub were great. Lovely (sunrise) view over the small lake. Short drive to Disney.
Only complaint was that the shower water never got above lukewarm temp, and some of us like a hot shower.
Overall I highly recommend.
Leisure Partner
4/10
Poor
08 May 2024
Verified traveler
it was dirty in the room but the housekeeping came in and addressed it and made it right!! we always stay here when we come to florida and we love it! we did check out early because the bed was hurting our backs so the beds could def use some upgrading but for the price I really can’t complain. That won’t stop me from going back! we love our blue heron stays regardless!!!!!! it makes u feel like ur home!!!
Business Family
4/10
Poor
06 May 2024
Verified traveler

BH

Unit is a strong mold smell that we could not get rid of. The floors were filthy and would turn your feet black. Door and window tracks had years of mold and dirt in them.
Friends_and_family Family
8/10
Excellent
02 May 2024
Mary

Repeat occupant and will come back again.

This was our 2nd visit to Blue Heron and it didn't disappoint. Great location.
Suggestions: Update the chipped furniture. Put blinds or shade the windows in the fitness room. The sun is blinding in the morning.
Friends_and_family Family
6/10
Pleasant
28 Apr 2024
Laura Lea
This property is in need of some updating. The check in process didn't work. I was sent an email to fill our registration ahead of time, but the link did not work. Our room needs some updating as well as better cleaning. There were leftover socks as well as a spoon under the master bed. The comforter for the sofa bed was stained and unusable. The drain in the second bath was very slow.
Leisure Friends
6/10
Pleasant
23 Apr 2024
Jennifer

It’s OK

The first room had bugs and was not clean. The hotel switched the room, where we also found crumbs and cereal that wasn’t from us. Was glad they moved the room. Was a little disappointed in cleanliness. The porch also had broken seats so that was a bummer.
Friends_and_family Family
10/10
Exceptional
23 Apr 2024
mehmet
Everything was fine,except that they have stopped service to the studios.
Leisure Family
4/10
Poor
21 Apr 2024
Graham
Closest I’ve ever been to leaving a reservation. Dirty room, mechanical room left open and it was disgusting, lots of water damage, couldn’t get simple toiletries after 3pm (after a day at the parks), very out of date. Stayed here 8yrs ago but this is not the same place. Unfortunately this will be our last time at this resort.
Leisure Family_with_children
6/10
Pleasant
05 Apr 2024
Cyndie
Communication was null. Nothing. No helpful tips ot direction
Leisure Family_with_children
10/10
Exceptional
30 Mar 2024
Janet
Was a nice place to stay. Near to Disney's park
10/10
Exceptional
28 Mar 2024
Kathryn
Great location for Disney, Spacious, well equipped and clean apartment. Bunk beds made it a perfect family apartment - better than all sharing one room! Lovely pool area overlooking the lake. Thanks
Leisure Family
8/10
Excellent
24 Mar 2024
Teresa
We have stayed at the Blue Heron every year for our Disney trips for the last 5 years. We love the location and area. They always provide shuttles to the parks; however, upon arriving this time, they said they no longer had a shuttle as of 1 month ago. Just know that although it says they have a shuttle, they currently do not so plan accordingly. Otherwise, we love Blue Heron and their awesome pools/hot tub/tiki bar/location. :-)
Leisure Family_with_children
10/10
Exceptional
24 Mar 2024
Tomika
The stay was nice and check in & out was easy.
10/10
Exceptional
22 Mar 2024
Caroline
We like the property for what it has to offer..We enjoy being near the lake and the walkway and opportunity to sit out there and enjoy it.We enjoy the balconies that come with the rental.Also nice to sit out and enjoy the views.The outside property well maintained.Great large and small pools and plenty area to sit out..Also outside bar if interested.The inside is comfortable.Bit dated but have no problem with it. you can bring family there for reasonable price..Near many restaurants and stores and maybe 10 min to Disney Springs.Thats a plus.So close to Disney.We enjoy staying there.Look forward to next visit.
Leisure Family
6/10
Pleasant
15 Mar 2024
Cheryl
Our room was very rundown and very dirty. I had to clean the whole place before we settled in.
8/10
Excellent
10 Mar 2024
Verified traveler

B+ -- Suited our Needs

We loved the set-up with the hotel! It felt like we were in a home, not necessarily a hotel room. The kitchen was decently stocked, but missing a larger frying pan and salt/pepper, which made it a bit difficult to use as a fully functioning kitchen. There was some dust on the dressers, night stands, end-tables, but other than that it overall was clean.

The pool was a very pleasant temperature & the hot tub was a perfect temperature. There were plenty of chairs poolside to use for relaxation.

In spite of the few hiccups, we would stay there again & recommend people trying this place out.
Business
10/10
Exceptional
10 Mar 2024
Juliane
Property sent text messages to check in with us. Condo had everything we needed. Mattress in the bunk beds could use an upgrade, otherwise great place.
Leisure Family
6/10
Pleasant
08 Mar 2024
Martin
The hotel was nice, However the unit we stayed in needed some attention. The bedroom carpet was dirty. There was a mystery wet spot on carpet that did not dry up for the 2 days we were there. Floors were so dirty that our feet turned brown when walking bare foot.There was long hairs left in the toilet and tub. There was mold on the bottom of the curtains in living room. There was a mystery brown spot on the master bedroom toilet near handle. The TV in bedroom is very small. Security chain on exit door is falling off. We did not sleep well because the master bathroom toilet flapper was not sealing property which caused the toilet to run water about every 20 minutes.
Leisure Partner
10/10
Exceptional
21 Feb 2024
Richard
Clean and convenient location. Nice pool! Great view for sunrise. Close to the parks.
8/10
Excellent
10 Feb 2024
Marta
Nice, quiet property with beautiful view of nature. Apartments need renovation and new furniture.
Business_and_leisure Family
6/10
Pleasant
25 Jan 2024
crystal
Dirty and cockroaches. We had to clean ourselves
Leisure Family
8/10
Excellent
22 Jan 2024
H Haden
It was a unique experience. I wasn't sure what I was going to get or how it would work since it wasn't your standard hotel room, so that was a cause for some anxiety, but that was mostly on me. I was very happy with what we got for the cost. It was as advertised and there were no surprises (which I am very grateful for). I would recommend this place to a friend or book it again if I could guarantee I'd get the room we were assigned.
Leisure Family
8/10
Excellent
06 Jan 2024
Julia
The furniture in the unit was pretty shabby. The layout was great with two full baths, a kitchen, living and dining area. Streaming services on the tv would have been nice. The apartment could use a coat of paint, especially baseboards and door frames.
Leisure Partner
6/10
Pleasant
04 Jan 2024
Amanda Rae
The property itself was nice, clean, and quiet, but when it comes to requesting extra toiletries it took them two days because they stated that they were short staffed.
Leisure Family_with_children
8/10
Excellent
31 Dec 2023
james

Family trip to Disneyland

We waited for our room from 1030am -345 until we had to call and ask what is going . They never communicated we us . They are not at the property, they work from another property.
Friends_and_family Family
10/10
Exceptional
29 Dec 2023
Anthony
Good to stay in
10/10
Exceptional
10 Dec 2023
Hilda
love it already booked this place again !
Leisure Partner
10/10
Exceptional
08 Dec 2023
Beth
Always a great time.....
8/10
Excellent
08 Dec 2023
Verified traveler

Orlando Getaway

Wonderful stay as usual!
Partner
10/10
Exceptional
05 Dec 2023
jacob
Great view location and price
Leisure Family_with_children
10/10
Exceptional
05 Dec 2023
Patricia

Great condo

Very nice condo. Furniture is dated but comfy. We loved the location, close to many restaurants, stores and Disney. The view of the lake is breathtaking!
Friends_and_family Family
8/10
Excellent
30 Nov 2023
Verified traveler
It's a condo with beautiful view, just the kitchen sink is leaking. We contacted the front desk of the resort but nobody came to fix it during our 4 days stay. Everything else is excellent.
Friends_and_family Family
10/10
Exceptional
27 Nov 2023
UNITED STATES OF
Thank you to everyone there from management to staff they made the stay in amazing
Business_and_leisure
6/10
Pleasant
25 Nov 2023
Bernadette
Overall, I would stay again. My flight arrived late after 1am and the security gaurd was friendly and sweet. The next day, my key was deactivated. I called and called to try to pay the money. The front check in doesnt take payments and I sat there until she finally agreed tp activate my key. No one was answering the other end, so it was a long time of just sitting in the lobby not having access to my room.
Leisure
10/10
Exceptional
24 Nov 2023
Caroline
Discovered this place few years back for a place to stay with the family while visiting Disney.Since then this is the place we enjoy staying at when we come here.This is our second visit and have not been disappointed.Our grown children even like to stay here now.My daughter is a Disney die hard and has stayed here too.The price is so reasonable and room enough for everyone.Some would say a bit out dated but is comfortable for us..Could update the pillows in living area though.Look old and dated.but it is clean and offers great views of lake..which is why I liked..Near everything.Home away from home.Very affordable.Will continue to visit ..
Leisure Family
10/10
Exceptional
23 Nov 2023
Sandra
View from the balcony was beautiful. Overlooking the lake. Very clean, close to Disney.
Leisure Family_with_children
6/10
Pleasant
22 Nov 2023
Salvatore
Would have liked daily housekeeping, but otherwise fine next time.
Leisure Family

Location & surroundings

Blue Heron Beach Resort
13428 Blue Heron Beach Drive, Lake Buena Vista, United States

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Blue Heron Beach Resort

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