Name: Blue Tree Resort
Address: 12007 Cypress Run Drive, Orlando, 32836, US

4/10

Poor

26 Jul 2026

Bernardo

My stay was extremely disappointing, and unfortunately I would not recommend this hotel.

The cleanliness of the room was unacceptable. The sofa and chair in the living room were visibly dirty, and the carpet was disgusting. The refrigerator had dried spots from what appeared to be exploded soda, and there was a used tissue with leftover residue left inside the freezer. The dinnerware provided in the room was greasy, making it clear that it had not been properly cleaned before our arrival.

The bathrooms were no better. The shower glass in the master bathroom still had writing on it, as if it had never been cleaned after the previous guests. The room itself had a stagnant, musty smell that made it feel old and unclean.

On top of the cleanliness issues, there were multiple maintenance problems. The air conditioner froze up, and the toilet clogged during our stay, making the experience even more frustrating.

Overall, this room appeared to have been poorly cleaned and inadequately inspected before guests checked in. I expected much better, especially for the price paid. I left feeling very dissatisfied and would not stay here again unless significant improvements are made to both housekeeping and maintenance.

10/10

Exceptional

23 Jul 2026

Kaila

Very family friendly and it really affordable and in a great area, around many different stores and restaurants

8/10

Excellent

20 Jul 2026

Sara

Stayed 2 days at this resort since we were in town for a bit, definitely a comfy stay for us. Functional kitchen with all the pots and pan. The decor is dated but clean and spacious.

10/10

Exceptional

19 Jul 2026

Christy

Everything was perfect for my family of 6

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Reyna

Very happy with our stay here. Nice room. Right by the pool. Also close to Disney. Just really nice and we will stay there again.

Partner

10/10

Exceptional

15 Jul 2026

philip

condos were a little out of date, but the overall property, front desk service, pools, and other amenities were great! and the price was super affordable.

Family_with_children

8/10

Excellent

13 Jul 2026

Bryan

Property was fine. Rooms are dated but as advertised. The room had a nice layout that allowed for everyone too feel they had their own space. We had an issue with our room missing a shower curtain. It took an hour and several calls were I was told they were coming before I got it handled. We then had an issue with the AC which took 2 mins to get fixed but I again had to wait over 40 minutes and several calls where I was told the worker was coming to get them to show up.

Family_with_children

10/10

Exceptional

09 Jul 2026

Josh

Great space. We had a 2 bed 2 bath. Had a washer and dryer in room and a kitchen was great. Multiple pools and other activities available. Good location. Everything we asked for.

Family_with_children

10/10

Exceptional

28 Jun 2026

Heather

Great stay, will be staying again!

Family_with_children

8/10

Excellent

26 Jun 2026

Wilbert

I honestly enjoyed my stay here, but there is a couple issues one of them being there’s a lot of humidity in the rooms no matter what it’s very humid in the rooms and it gets you sick other than that everything was well

Family_with_children

8/10

Excellent

25 Jun 2026

Luis Daniel

Exelente lugar para el precio.

Family

10/10

Exceptional

25 Jun 2026

Jacques

Great place to stay. Peaceful and quiet.

Family_with_children

10/10

Exceptional

24 Jun 2026

Marie

Family friendly and comfortable living space for family of 4 with 2 active kids.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Ana

Comfy bed and pillows. Stayed in 2 bedroom unit and had plenty of room. Everything was nice , just the furniture is very dated. Really good value for the stay.

Family_with_children

10/10

Exceptional

22 Jun 2026

Lorie

Plenty of space for our party of 6. Loved having a full kitchen to save money on breakfast and late night snacks. Plus having a full fridge with ice maker was handy for storing dinner leftovers and filling our water bottles before heading to the parks. The pools were a little warmer than I prefer after a hot day, but still a welcomed relief before bed.

Family_with_children

10/10

Exceptional

21 Jun 2026

IRENE

Todo estuvo excepcional, solo que el A/C no funcionaba bien, llamé a reportarlo y nadie fue a solucionarlo y el wifi nunca funcionó, la clave no daba acceso. Después todo fue agradable, la próxima vez que regrese a Orlando lo volvería a usar.

Family_with_children

10/10

Exceptional

19 Jun 2026

Tiffanie

Súper clean! We loved our stay! It was perfect having a kitchen and what you need to cook while away. The pool was amazing! The AC was cold, which was perfect! We will be back!

Partner

10/10

Exceptional

19 Jun 2026

Andrew

Great place to stay especially on a budget, very large property in a great location. Will be added to our Orlando rotation!

Partner

10/10

Exceptional

16 Jun 2026

Aaron

Clean room

Family_with_children

8/10

Excellent

16 Jun 2026

Ellix

Great for a first time will be back

Partner

10/10

Exceptional

14 Jun 2026

Summer

I absolutely love staying at Blue Tree Resort 💖

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Nyjah

Clean room
Staff
Family Friendly

Family_with_children

10/10

Exceptional

04 Jun 2026

Kristina

Our room was very clean as well as bathrooms. The amenities were great.

10/10

Exceptional

02 Jun 2026

KERRI

Very friendly staff great location very clean

Family

8/10

Excellent

01 Jun 2026

Arturo

I booked this place because it was a good value for the square footage. The reason I took off a star was because there were multiple electrical outlets that simply wouldn’t work. I had to charge my phone very far from my bedroom, which was the ultimate inconvenience for me. Other than that the stay was very pleasant, the place can be adjusted to the temperature you prefer. There’s pots and pans for cooking, the couches are comfortable. You have 4 pools to swim in, a tennis court, half a basketball court and more things.

Family_with_children

10/10

Exceptional

25 May 2026

Melissa

Staff were very accommodating and friendly. The AC in the room when I checked in was not working, and the staff quickly got me to another. Very spacious room and love the screened balcony. Booked last minute and got a good price, will return in the future, tv lots of channels.

Family_with_children

10/10

Exceptional

25 May 2026

Roberto C

Todo excelente ya hemos ido en otras ocasiones y planeamos volver todo bien

Family_with_children

10/10

Exceptional

24 May 2026

glenda

Limpieza y ubicación excelente personal muy atentos el precio genial es mi segunda vez en hospedarme y lo volvería hacer lo recomiendo 100%

Family_with_children

6/10

Pleasant

22 May 2026

Jigar

Shuttle timings to theme park is not good.

Family_with_children

8/10

Excellent

22 May 2026

Yunet

Todo bien lo que no me gusto que el piso estaba sucio

Family_with_children

6/10

Pleasant

22 May 2026

Lisa

Bed uncomfortable. No cereal bowls. Tv outdated. Unable to watch Netflix

Family

10/10

Exceptional

17 May 2026

Ana

Great hotel everything was perfect

8/10

Excellent

16 May 2026

Michael

Staff very friendly and helpful. Kitchen was really good and everything ready for you.

2/10

Poor

08 May 2026

Dora

Unfortunately, the property is not clean and there was garbage outside of our room. I felt terrible because my friend experienced bed bugs and she had red bite marks all over her body that became very painful to the point of seeking medical attention at the Emergency Room to get some relief. The next morning. we reported the incident and was moved into an upgraded place that included a washer and dryer for my friend to wash her clothes in hot water to kill the bed bugs. I canceled my future reservations at Blue Tree Resort at Lake Buena Vista due to experiencing their uncleanliness and the bed bugs. Additionally, the picture on the website of the Jacuzzi/hot tub being located under a covering is inaccurate. There's no covering over the Jacuzzi/hot tub.

Friends

8/10

Excellent

03 May 2026

DANIELLA

Clean and close to areas of interest

10/10

Exceptional

03 May 2026

Marcos

Excellent apartment, big, 2 full bathrooms, the mattresses were very good, all clean, fully equipped kitchen with clean utilities, a great value for the money. Not luxurious, but very, very functional and comfortable.

Family_with_children

2/10

Poor

02 May 2026

tonya

The rooms need a very thorough cleaning and updating. The pools open until 11pm with no assistance when multiple calls made for screaming kids at 10:20pm. We spoke to the kids and parents but when behavior was not changed called the front desk for assistance. Their only response was the pools open until 11pm. Would not even send someone to speak with them. The pools in a courtyard and the noise reverberated off the buildings and made it impossible to sleep.

10/10

Exceptional

27 Apr 2026

Virginia

Resort is only 15 to 20 minutes from Disney theme parks. We stayed in Building 18 2nd floor, our room overlooked the pool. Small 1 bedroom had everything we needed for a week's stay. Kitchen had excellent full size refrigerator with icemaker, full size range, and nice sink, and D/W, nice quality dinner plates. Dining chairs were very comfortable. Sleep sofa was okay as seating, loveseat was comfortable; and the queen bed offered good night's sleep. In addition we were delighted to find two storage closets. The WiFi worked properly, and both TVs worked fine. Parking was plentiful in late April. Our only complaint was that the hot water was not consistent in kitchen or the bathroom lavatory; however we had hot showers. Checkin was smooth and friendly. We would stay here again!

Partner

10/10

Exceptional

26 Apr 2026

Harris William

Everything was wonderful, clean and easy to locate.The staff was very friendly and helpful

Family_with_children

10/10

Exceptional

26 Apr 2026

Rebecca

The room was lovely cozy and felt like an apartment with all the amenities. Parking can be challenging when getting back late.

Partner

10/10

Exceptional

21 Apr 2026

Lisa

Loved everything about this

Friends

10/10

Exceptional

20 Apr 2026

Julie

Enjoyed my stay. Would stay here again.

Self

6/10

Pleasant

20 Apr 2026

Derick

The only complaint is the mattress they nee to be replaced

Family_with_children

6/10

Pleasant

20 Apr 2026

Alejandra

Buena atención, son amables en recepción, pero La habitación huele a humedad, hay polvo se ve que la limpieza la hacen muy superficial, los sofá camas son de hierro y es difícil descansar alli, así que no tengas en cuenta el sofá cama para algún miembro de tu familia, en mi habitación había goteras, intentaron arreglarlo pero siguió igual.

Family_with_children

6/10

Pleasant

19 Apr 2026

April

I’ve stayed the twice room was nice not worn down this particular room was very worn down very disappointing.

Family

10/10

Exceptional

19 Apr 2026

Sara Jeanne

Clean room, amazing pool, great service!

Family_with_children

10/10

Exceptional

17 Apr 2026

Melanie

Love the resort. Rooms have a small kitchen which is nice for short stays. Traffic can be an issue but it is Orlando.

Partner

2/10

Poor

15 Apr 2026

Kimberly

The room had a terrible odor and the toilet didn't work. The living room furniture has scar marks over them as well as the dinning table. The table mats was way to big for the small dining table and the patio table was meant for a infant.

Partner

10/10

Exceptional

14 Apr 2026

alesia

The kitchen had everything we needed to be able to cook meals. The area was nicely kept and pool area was nice and clean

Friends

4/10

Poor

13 Apr 2026

Jermaine

The room carpet was really smelly and the master bathroom had a whole in the ceiling and was leaking water, i ended up having to move my family out of that unit into another unit at 11pm at night can you imagine coming back from a theme park after walking an entire day, then having to move all your luggage and kids to another room from the 3rd floor.

Family_with_children

10/10

Exceptional

13 Apr 2026

Keila

Friendly staff, loved the kitchen. Home away from home.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Any

Nice

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Robert

The room was clean. The floors on the other hand were very dirty and gritty! We had no pool towels and missing a remote to the master bedroom TV. We were charged for the room twice. Once by Expedia then by Blue Tree. Hopefully we can get our refund asap.

Family_with_children

6/10

Pleasant

10 Apr 2026

Theresa

3rd floor walkup was much with luggage. No luggage carts and no elevators. Very difficult for older people

Friends

4/10

Poor

09 Apr 2026

Marlene

Three requests were made to fix the cloths dryer - it never happened & had to use a laundromat costing us MORE MONEY & valuable vacation time. Someone did finally come and fix the clogged sink in the bathroom 2 days after notification.
We never got a hot shower Luke warm to cold fluctuation at best. The hair dryer is so outdated & small it’s wouldn’t dry a bald man’s head - so bring your own.
Cooking pots & pans were from the 70’s - an over-easy egg was impossible - microwave, stove/oven worked well & the glass bakeware was nice.
We were charged a huge ‘RESORT FEE’ at check in despite having paid in full with Hotels.com AND never got to use anything it offered because it rained every day. Most of the TV channels do not come in either.
The room is large with plenty of closet space and storage. The resort is well maintained and clean.
We chose this resort so we could cook a few meals & do laundry on-site to save time & money.
We do NOT feel we got our money’s worth - nor do we feel we should have been charged a ‘resort fee’ after paying up front the agreed amount advertised by Hotels.com - this is bait & switch!! I suggest looking elsewhere for accommodations that provide what they advertise.

Partner

8/10

Excellent

08 Apr 2026

Ayla

The amenities for the hotel were amazing! We enjoyed the pools, the mini golf, playgrpund, utilized the extremly clean grills, the acrivity center for the kids, and the ease of the resort in general. The rooms were slightly dated but not a major concern. Our master bed was loud due to the mattres cover on it but was decent. The AC unit was a little overwhelming with the loudness of it but it worked well to keep the rooms cool. The view from our balcony overlooking the pool was blissful! I loved that we could also open the bedroom windows! As a larger family with kids, we really enjoyed the reort and its central location! We will definitely be staying again for the price!

Family_with_children

4/10

Poor

06 Apr 2026

Lori

The staff were amazing when it came to fixing things and greeting us upon arrival. The pool was relaxing and nice. And it was in a prime location. BUT our 2 bedroom condo was not clean. (hair in bathroom, cushions had threads all over it, comforters had pilly threads and the AC wasn’t working properly) Since we arrived late we went ahead and slept there but first thing in the morning we went to the front desk to ask for another room and we got it. It was a little nicer and clean but the shower wouldn’t drain and the shower head sprayed everywhere and the kitchen sink leaked water all over the place when you turned it on. They immediately sent maintenance and they fixed everything. But maybe the people before never said anything? Or maybe no one has stayed there in a long time? We were super disappointed in our stay.

10/10

Exceptional

02 Apr 2026

Lydia

Rooms were clean and bed/pillow were comfy.

8/10

Excellent

01 Apr 2026

Anne

Nice apartment but a warning that there is no elevator and you’re staying on the 3rd floor would be nice.

Family

8/10

Excellent

31 Mar 2026

Maily

Everything was honestly super great. No problems checking in, room was clean, kitchen was nice, the only thing is the water heater took maybe 10 minutes to heat up which was kinda inconvenient.

10/10

Exceptional

30 Mar 2026

Julian

Great place to stay for the price you pay. Only thing I would say is parking is bad but can’t complaint when it’s free parking. Rooms are super clean and big. Very welcoming staff and so much stuff to do in the community. I would definitely stay again. My daughter loved it and wants to book again.

8/10

Excellent

26 Mar 2026

Lora

The check-in process was very welcoming and the proximity to the pool in each subdivision cannot be beat!

Family_with_children

10/10

Exceptional

24 Mar 2026

Shawn

clean room, friendly staff, very quiet and GREAT VALUE

Self

10/10

Exceptional

22 Mar 2026

Luis

Very clean room and amenities areas, friendly staff check-in only took minutes. Plenty of parking spaces. They apartment didn't have a laundry room but the laundry facility was just a few minutes walk time from our building. I look to cook and grilled and the have very nice grilling area. We love that all the pool were heated too.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Karen

Clean room

Family_with_children

10/10

Exceptional

19 Mar 2026

Darly

Spacious rooms, well equipped kitchen, close to parks and restaurants

Family_with_children

6/10

Pleasant

17 Mar 2026

Amanda

The condo’s space and layout were nice, and it is not necessarily a bad place to stay. However, the unit itself is quite dated and appears to be in need of updating. When we entered the unit, there was a noticeable musty odor and the space felt damp, which gave the impression that the property had not been well maintained. One of the bathrooms did not have a shower curtain, and the shower head was not properly secured—it was simply hanging loose. The carpet throughout the unit also felt unclean and appears very old and worn.

Additionally, the listing photos on Expedia showed decorative pillows on the beds and couches, but none were present when we arrived. Based on the photos and the positive reviews, we expected a more updated and well-kept unit. While the condo itself has potential and the layout is nice, the overall condition was disappointing and felt somewhat misleading compared to how the property was represented online.

Friends

6/10

Pleasant

08 Mar 2026

FRANCIA

Nice staff, clean apartment, but, pots and pans are terribly…it seems like they have 50 years of use… the carpet …it makes the room smell so bad. They should remodel the whole thing .

10/10

Exceptional

07 Mar 2026

Zachary

Amazing feels like home
Away from home

Partner

10/10

Exceptional

07 Mar 2026

yamilek

Nice Resort for Families.

8/10

Excellent

05 Mar 2026

Jason

Pool was great

Partner

6/10

Pleasant

05 Mar 2026

Melisa

The room was so old. The carpet was from the 1980s and smelled like vomit. The furniture was so old, the bed was the worst, lumpy bumpy and not supportive. There was bugs in sink and in bathroom.
One good thing was a screened in patio. Needed to keep the door open to air out the smelly room. Grounds looked nice and maintained, I did not use any facilities.

Self

6/10

Pleasant

03 Mar 2026

Mark

I had a okay stay, the ac kept running on heat, and the room was hot. I was super itchy in the room as well. I don’t if it was because of how hot is was in the room. It was a nice room, could been a better experience if the ac was not set on hot air, and that I was not itching while sleeping.

6/10

Pleasant

01 Mar 2026

Whitney

Check in was easy and staff was polite. The room was clean but did have a slight musky odor. The room could use some updates as the appearance is simply dated. There was enough space for 6 of us with utilizing the pull out bed from the sofa. My daughter left with several welts on her legs and abdomen but it is not clear if it was from the room.

Family_with_children

10/10

Exceptional

28 Feb 2026

Lorie

The staff was so amazing and quick to respond to any needs or concerns. Excellent service and great pools. Very happy woth our stay and will go again.

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Laurie

Everything was amazing!

10/10

Exceptional

26 Feb 2026

Robert

Loved it!

4/10

Poor

10 Feb 2026

Aaron

First room looked like it was in an episode of CSI. Big red stain on the carpet. Called front and they said they could switch us to a room that had been 'remodeled'. Many hotel rooms would be 10x better if they just painted and replaced carpet. The next room was better... it had a fresh coat of paint, new(er) couch, and carpet was replaced with linoleum. Would have gone 0 or 1 star if we hadn't been moved. Even with the 'remodel', there was still some improvements that should have occurred. Shower faucet is from the 80s, water stains on the doors, and HVAC system didn't work. We woke up the first morning to almost 80 degrees in the room. Called for maintanence and they said the system is built ot kick to heat if it's under 50 degrees outside. So anytime our air kicked on during the night, it put out heat... which in return, called for more air, resulting in more heat. The next evening, I tried to kick on the air... it was over 60 outside and 74 in the room... unit didn't even kick on. Luckily it was good weather outside during our visit... had it been above normal... we wouldn't have been able to stay. Can't comment on the amenities as we only needed a place to sleep... still hate places that charge a resort fee if not going to use the resort. If it's the last place available I may stay again, but will only be if it's our last option. We try to spend a weekend at Disney a month as pass holders and always just looking for a place to sleep.

Leisure Family

10/10

Exceptional

10 Feb 2026

Gabrielle

The room was like a an apartment. So cozy. It was my home away from home.

Self

10/10

Exceptional

07 Feb 2026

Charles

Everything was fantastic!!

10/10

Exceptional

05 Feb 2026

Eduardo

Apto muito espaçoso e completo.

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Carolina

Gostamos muito da nossa hospedagem, o local estava extremamente limpo, bem conservado e nossa acomodação totalmente equipada com tudo que precisavamos

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Dinorah

This is our second stay at Blue Tree. My grandkids love it. Lots to do, great place to relax, and close to everything. The condos are comfy and have everything we need. They are always clean. Staff is always courteous and helpful. Parking is always convenient. Looking forward to our next stay.

A few suggestions…about half the games in the gameroom were out of order and need to be repaired. TV’s could be updated.

Leisure Family_with_children

6/10

Pleasant

03 Feb 2026

Zanberia

Room was okay. Thermostat didn't work.

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

April

Clean and nice room. No issues.

8/10

Excellent

31 Jan 2026

Deatrice

The accommodations are nice. However, not being able to control the temperature in my unit made sleeping very uncomfortable.

Business

8/10

Excellent

26 Jan 2026

Ellen

Our interaction with staff at the hotel was excellent. We found them to be very polite and willing to help. The two bedroom suite that we had was perfect for our stay with a good amount of space. We had a couple of very minor critiques, including a very squeaky bed and a bathroom that could have been cleaned just a little bit more. However, those are not enough to deter us from booking there again, which I’ve already done. This resort hotel is well located and an excellent value.

Business_and_leisure Family

10/10

Exceptional

26 Jan 2026

Jennie

Clean, excellent front desk personnel.

10/10

Exceptional

25 Jan 2026

Orlando

The ac was a bit cold and couldn't be adjusted but the apartment was supreme. I am goimg back. Highly recommend.

Business_and_leisure Family

10/10

Exceptional

25 Jan 2026

Amelia

Great service

10/10

Exceptional

23 Jan 2026

Christopher

Great value for the two bedroom accommodations with comfortable beds, two full bathrooms and easy parking. Convenient to the convention center for our trip.

Business

8/10

Excellent

23 Jan 2026

Joan

Everything was great but the room we were in was tired! Old fixtures and bathroom! Staff were fantastic

Leisure Partner

10/10

Exceptional

22 Jan 2026

nadia

Exceptional value for money

Leisure Family

10/10

Exceptional

13 Jan 2026

isaac

When we first came in our room the hallway carpet between bedrooms was wet like something was leaking. Front desk was very helpful and resolved the issue. The staff was very good.

Friends_and_family Family

10/10

Exceptional

12 Jan 2026

Eve

Really nice and relaxing location! Driving distance to all, staff is super helpful and welcoming. Unit was spacious and very clean, kitchen well appointed. Pools are beautiful, appreciate the security checking for bracelets.

Partner

10/10

Exceptional

11 Jan 2026

michael

Had a great time

10/10

Exceptional

09 Jan 2026

Melanie

Great room. Resort is very quiet. Close to attractions.

Partner

10/10

Exceptional

08 Jan 2026

Tina

It was a very nice place to stay and staff very friendly

Leisure Family

10/10

Exceptional

03 Jan 2026

Stanley C. Douglas

The rooms were clean. The staff was excellent

Leisure Self

8/10

Excellent

01 Jan 2026

Averie

Great amenities and loved the spacious rooms. Our only wish was that the water in our suite was hot. The kitchen sink and bathroom sinks took forever just to get warm. In the shower it did get hot but the fixture was awkward to navigate.

Leisure Family