Name: Sonesta Es Suites Orlando - Lake Buena Vista
Address: 8751 Suiteside Drive, Orlando, 32836, US

10/10

Exceptional

24 Jul 2026

Pierick

La chambre familiale était parfaite! Très spacieuse on dirait un condo!

10/10

Exceptional

24 Jul 2026

Dawn

Great location, really nice pool and hotel room with a lounge and all the amenities you could need within it

8/10

Excellent

22 Jul 2026

William Mitchell

Great location. Clean room. Nice pool area

10/10

Exceptional

22 Jul 2026

KhiAndre

Nice relaxed stay

4/10

Poor

22 Jul 2026

april marie

The distance to restaurants stores and Disney was great, the cleanliness of the hotel was another ISSUE. Our first room had an odor coming from the freezer that they “fixed” by cleaning it of course that did nothing. We opened the pull out bed only to find it hadn’t been cleaned from the previous guest. We get up the next day and of course the odor from the freezer is back. By this time we asked to be moved. The second room seemed clean until again we go to open the pull out and it hadn’t been cleaned either. The staff we encountered seemed like they could care less, until check out we had a very pleasant young lady who assisted us.

10/10

Exceptional

22 Jul 2026

Mariana

Our room was spacious and very clean.

10/10

Exceptional

21 Jul 2026

Maura

Wonderful place to stay for families.

4/10

Poor

21 Jul 2026

Lakeesha

The hotel itself was fine, but the service was disappointing. At check-in, no one explained the housekeeping schedule. When we needed pillows and linens for the pull-out bed, it took three requests and about 3½ hours before they were delivered. After spending the entire day at SeaWorld, we returned to find our room hadn't been cleaned and there were no fresh towels or washcloths, so we had to request those as well. The next day, I scheduled housekeeping for 10:00 a.m., but when we left at 2:00 p.m., the room still hadn't been serviced. It wasn't cleaned until sometime before we returned around 8:30 p.m. While the staff eventually addressed each issue, having to repeatedly follow up during a vacation was frustrating. I hope the hotel improves its communication about housekeeping and its responsiveness to guest requests.

Family_with_children

8/10

Excellent

21 Jul 2026

Nicolas

clean

Family_with_children

10/10

Exceptional

21 Jul 2026

nieves

Very easy and friendly check in. Room was immaculate. Will definitely stay there again.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Jeniffer M

Cancelaron la reservation y no enviaron un email. Me entero cuando voy a realizar el check in

8/10

Excellent

19 Jul 2026

Linda

All of the hotel amenities turned out great and I will go back. I had a palmetto bug each night in the kitchen area. The bug thing was an issue for me. Other then that, everything was very nice. I think I should not stay on first floor. The hot tub was hot, the jets were too low. The pool water was very nice and comfortable.

Friends

10/10

Exceptional

19 Jul 2026

William

The staff was very helpful at check in and leaving .The room was clean great parking closed to stores and gas stations

Family_with_children

10/10

Exceptional

19 Jul 2026

Martha

Everything is amazing 👏 definitely I will be back for my next trip

Family_with_children

10/10

Exceptional

19 Jul 2026

Rebeca

Live it

Family_with_children

8/10

Excellent

19 Jul 2026

Kellie

Property was very nice. Nice rooms and pool areas. Staff was nice.

10/10

Exceptional

17 Jul 2026

Shawn

Loved it clean very nice staff

6/10

Pleasant

17 Jul 2026

Jenny

The best part of our stay was the blackout curtains. Unfortunately, the room had a strong chemical odor, and despite the recent renovation, the bathtub clearly hadn’t been updated.

Our biggest disappointment was the service. We reserved a room with a king bed and sleeper sofa for three adults, yet no bedding was provided for the sleeper sofa. We didn’t discover this until returning around 10:00 p.m. after a full day out.

We called the front desk and were first told to pick up the bedding ourselves. As we were all already in pajamas, I asked if it could be brought to our room. After waiting nearly 40 minutes, I went downstairs, only to be told it was already being delivered — which it wasn’t. After another trip to the front desk, we were told that since COVID they no longer leave bedding in rooms and guests must request it upon arrival. When I pointed out that our reservation was clearly for three adults, I was told that the person checking us in must have assumed we’d all share the king bed.

At 11:20 p.m. — nearly 90 minutes after our first request and after we’d already gone to bed — the bedding finally arrived.

This entire situation was avoidable. If a room is booked for three adults and it includes a sleeper sofa, the bedding should already be in the room OR the guest should be asked at check-in whether they’ll need it.

Family

2/10

Poor

16 Jul 2026

Justin

I was informed at check in that there would be a $150 charge for incidentals, and would receive back when we checked out. Still haven’t received it. Called the hotel , just to be placed on hold. No one ever came back to the phone!

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Heydy

El hotel es suficiente, estaba un poco sucio el baño, tuve que ir al lobby a solicitar las sábanas y almohadas para el sofá cama, el colchón del sofá cama estaba muy gastado, la regadera del baño estaba tapada y salía muy poca agua. Las amenidades se ven completamente diferente en las fotografías de anuncio.

Family_with_children

10/10

Exceptional

16 Jul 2026

Carla

Rooms were very nice and clean.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

John

Very clean room ! Friendly staff. No continental breakfast

Partner

10/10

Exceptional

15 Jul 2026

olga

Super clean and comfortable beds! Friendly staff and well equipped units. Highly recommended!

Family

10/10

Exceptional

15 Jul 2026

Tracy Lynn

We didn’t get room service for four days. Had to go downstairs to get clean tiles every day. There’s a lot of amenities there.

Family

8/10

Excellent

14 Jul 2026

Ann

The 2-bedroom king suite and double room was very comfortable and clean. The bathroom and shower combo in both rooms was a bit tight in size but the kitchen design was good. Also the $15 parking fee was wrong considering there is parking all over the property and it is open spaces, no guard or any kind of human monitoring the spaces so why is a parking fee added? Usually expected @ fancier resorts but not really at a budget-friendly family style extended stay…

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Cheryl

You can tell the property was newly renovated. It is very clean and well kept. The side of the building we were on, we walked across the street to Winn Dixie...very convenient.

Family

10/10

Exceptional

13 Jul 2026

Khalil

Very clean hotel the room was pretty and clean

Family

6/10

Pleasant

13 Jul 2026

Douglass

.

Family_with_children

10/10

Exceptional

12 Jul 2026

Aleksandar

Close to Disney parks! Can’t beat that!

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Angela

This hotel was conveniently located around shops, restaurants and Disney. Walkable to everything and a short drive to the parks. The room was spacious and even included a kitchenette!! The pool area was very nice and they even had a toy chest for pool toys.

Family_with_children

8/10

Excellent

09 Jul 2026

Robert

The hotel was great, spacious, and clean. It felt like an apartment. The only problem we had was it was hot in the bedroom some nights and the bathroom was kind of small but other than that it was a great hotel and place to stay. It was very convenient being around most areas too. Overall 9/10.

Partner

10/10

Exceptional

09 Jul 2026

Marisol

Everything clean

Family

10/10

Exceptional

08 Jul 2026

Derick

Great staff

10/10

Exceptional

08 Jul 2026

kailyn

Amazing service, the room was extremely clean and exceeded expectations.

Partner

6/10

Pleasant

07 Jul 2026

Carol

Overpriced stay with zero perks; breakfast isn't included and daily parking costs extra.
And, the rooms are outdated.

Family_with_children

6/10

Pleasant

07 Jul 2026

Amiee

⭐⭐⭐⭐☆

Overall, I had a good stay. The property was well maintained, and the room was spacious, comfortable, and had plenty of space to relax. The hotel itself was clean and welcoming.

The only downside was the bathroom. It could have been cleaned more thoroughly, and the bathtub didn’t drain properly while showering, causing the water to pool around my feet. That was pretty unpleasant and something that should definitely be addressed.

Other than that, I enjoyed my stay. With a little more attention to bathroom cleanliness and maintenance, this would have been an excellent experience.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Brett

What a great find. The room was clean. They have basic kitchen equipment for cooking. We thoroughly enjoyed our time.

10/10

Exceptional

02 Jul 2026

Scott

Room and property is very clean and well maintained! Loved it

Family_with_children

10/10

Exceptional

02 Jul 2026

Marcella

I've stayed here on multiple occasions. We love it everytime. Also very conveniently located.

Family_with_children

10/10

Exceptional

02 Jul 2026

Gilberto

Siempre que voy a Orlando escojo esta propiedad , tienen un gran servicio y sobre todo la limpieza

Family_with_children

8/10

Excellent

01 Jul 2026

Inpone

Everything's good, except for the pay parking. Should be free for the guests those were booked there.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Erica

I didn’t like the fact that we had to wait a while for our room to be ready (check in was at 4 we arrived at about 3:45 and didn’t get a call until 4:45 to inform us that the room was ready . Then once our room was ready we still had to have housekeeping come and mop the floors because they were dirty. The room just didn’t seem like it was clean enough even though the room had been refurbished. I couldn’t understand why because the hotel was not even full to capacity it seemed quite empty.

The breakfast is not complimentary and not the greatest - go to McDonald’s.

I would say the only plus for this hotel is the location.

Family_with_children

10/10

Exceptional

30 Jun 2026

Lysbeth

Great and affordable

10/10

Exceptional

29 Jun 2026

Sade

Me and my family love the suite we were in two bedroom suite.

Family_with_children

10/10

Exceptional

29 Jun 2026

Yenisey

Clean room everything was good

Family_with_children

8/10

Excellent

28 Jun 2026

Yuleisy

Very comfortable and spacious, and I can tell that it has been remodeled, I only recommend to the hotel be more concerned about the cleaning, especially in the bathrooms, supervising each room before delivering to the guests who enter is important, when I arrived I had to clean the bathroom, the sink was dirty, only with water a towel and dishwasher soap it was shining.

Family_with_children

10/10

Exceptional

28 Jun 2026

Damon

Everything was great! My daughter and I had a great time and will definitely be back

Family_with_children

10/10

Exceptional

28 Jun 2026

Jennifer

My only complaint is that our room wasn’t ready when we arrived and it was an hour before we were given a room. We arrived after the 4pm check in time. They said they were just really busy on this particular day but when you travel that far, you don’t want to be in a car longer waiting for them to clean a room. Everything else was great though so we do still recommend it and we would stay again.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Yolyana

The room was really spacious, a ton of space for families. The beds were also really comfortable. I will be booking with them again.

Family_with_children

6/10

Pleasant

25 Jun 2026

Daniele

The location is perfect, and the amenities is almost as a home away from home. Everything’s very close by, the only thing that made it very uncomfortable was the roach crawling on my leg at night. We literally spotted four roaches lol, but the place is worth it..

Partner

10/10

Exceptional

25 Jun 2026

James

Couldn’t fault the place. Location, staff, rooms were spacious and had everything we needed.

Don’t expect spectacular views or huge pool area but honestly for the price, this was perfect for us. Had everything we needed and so close to everything.

Family

10/10

Exceptional

23 Jun 2026

Zaskia

Love this place so clean n my kids had a ball

10/10

Exceptional

22 Jun 2026

John

Nice cozy place to stay. Lack of elevators can make loading/unloading tricky. Otherwise good value.

Family_with_children

10/10

Exceptional

22 Jun 2026

adam c

This place is wonderful! The rooms are new and clean. The pool is great with all new pool furniture. I would love to stay here again!

Family_with_children

8/10

Excellent

21 Jun 2026

Jennifer

Only a one not night stay but the room was clean and comfortable.

Partner

10/10

Exceptional

18 Jun 2026

Yonny

Good

Family_with_children

4/10

Poor

17 Jun 2026

Michael

The room and pool are both aesthetically pleasing and the location is great. But, the walls are paper thin and they place all the guests on one side of the property. This means that if your neighbors are remotely loud, you will hear every walk, every discussion, you'll hear when the tv is on, etc. And if you choose to fall asleep before 9PM, you'll be woken up by the fireworks at Disney which lasts about 20 minutes. I stayed at this property for 2 days and didn't get any sleep.

Self

6/10

Pleasant

17 Jun 2026

Desmond

It was good for the one night stay. I recommend a little bit of renovations.

Self

10/10

Exceptional

17 Jun 2026

Tessa

Es un hotel muy bonito, limpio y funcional, la zona es bien estratégica, cuenta con restaurantes y tiendas cerca, inclusive farmacia, me gustó mucho, sobre todo la independencia de las habitaciones, lo único para que fuera un apartamento completo sería agregar lavadora y secadora, el resto super excelente.

Family_with_children

10/10

Exceptional

16 Jun 2026

Crystal

Great place to stay.

Partner

8/10

Excellent

16 Jun 2026

Tamika

Comfortable, convenient, nice amenities. The room was not too clean and because of the crack in our door, we experienced a water bug or 2. Luckily, we spent most of the time outside our room. Was an ok stay for the price.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Diego

Great stay! Smooth check-in, easy access and centrally located. Rooms are very comfortable, we traveled with kids and they enjoyed the stay.
The pool for after the parks was nice to. For sure we will repeat our stay here.

Family_with_children

10/10

Exceptional

15 Jun 2026

Luis

Ok

10/10

Exceptional

15 Jun 2026

Elsie

Both rooms had their own bathroom

Family

10/10

Exceptional

14 Jun 2026

Luis

Muy bueno

Self

10/10

Exceptional

14 Jun 2026

MARIO

Fully renovated and helpful staff. Located perfectly with surrounding dining and shopping options

Partner

8/10

Excellent

14 Jun 2026

Jacqueline

Great place, it was me and my daughter but our suite was like for a whole family!! Really spacious. Just one thing, I believe the people that stayed before us dropped something on the floor by the bed and it stunk really bad but everything else was well.

Family_with_children

10/10

Exceptional

14 Jun 2026

Juan

The property was really nice and the rooms had everything you might need, the only downside I had was with the toaster which seemed to be a little proven and burnt my toast even at the lowest settings but other that’s that I would say the property was extremely nice the staff were useful and quick and I wish I could have stayed longer.

Partner

8/10

Excellent

14 Jun 2026

Melissa

Perfect distance from Disney World made an excellent spot to stay while visiting the parks.

Partner

10/10

Exceptional

13 Jun 2026

Katasha

My stay was excellent. I stayed in a clean and spacious two-bedroom suite that was very well maintained. The staff was friendly and helpful throughout my visit. The property had everything I needed on-site, making it easy to relax and enjoy my stay without having to leave.

10/10

Exceptional

13 Jun 2026

Elmy

Excelente servicio todo muy bonito organizado limpio lo recomiendo 100%

Family

2/10

Poor

13 Jun 2026

Falonne

During my three day stay, I did not have Wi-Fi for all three days. The bed was not made every day .when I called the front desk. They told me that on Mondays and Wednesdays they only take out the trash and change the towels. When I called them about the Wi-Fi, they gave me a 1- 800 number and told me to call in order fix to get my Wi-Fi fixed and on the next day I called them about the Wi-Fi. They told me that they were calling a company that they were having problems with the Wi-Fi in general. Overall, my state was terrible. I couldn’t get any work done because of the Wi-Fi situation , I had to go to a Starbucks in the area just to get my homework done. the sheets on the bed was old and dingy. I would never stay there again nor would I recommend it to a friend.

Partner

10/10

Exceptional

13 Jun 2026

Ángel

Todo hermoso y limpio

Family_with_children

4/10

Poor

13 Jun 2026

Ileana

My family and I like the size rooms. However, the cleanliness was not good. There is stains in the carpet, stain on the pillowcase, brown smear on one of the bathroom door, which I had my kids use the other bathroom, and the main area flooring was dirty, my kids socks was white when they took off their shoes and after a few minutes their socks were dirty. I gave it a 2 stars just because it accommodated my family of five well and the size of the room was great.

Family_with_children

10/10

Exceptional

13 Jun 2026

Susmita

Amazing

Family_with_children

10/10

Exceptional

13 Jun 2026

Alisson

Everything was so nice, me and my family will come back soon

Family_with_children

10/10

Exceptional

13 Jun 2026

Miguel

The hot tub

Family_with_children

10/10

Exceptional

13 Jun 2026

Arturo

Y

10/10

Exceptional

13 Jun 2026

Arturo

Yes

10/10

Exceptional

12 Jun 2026

Brett

Beautiful property, clean, friendly, well maintained. Has Starbucks, laundry mat, and an arcade! The hot tubs and pool were a hit as well as the games they have outside! The only thing I’d plan for is that there are no elevators. We stayed for 5 days so we had a ton of stuff and had to carry everything up 2 flights of stairs which was fine for us but I know some cannot do that and with little kids, it can be difficult as well. Overall, 10/10! We will be back!

Family_with_children

10/10

Exceptional

12 Jun 2026

Juan daniel

Super bien lo único es que cobran el parqueadero por día y más aparte el depósito entonces no se me hizo tan justo por qué el depósito es alto de resto todo muy bueno

Partner

10/10

Exceptional

12 Jun 2026

Maurice

Very clean, nice area, everything around, staff very nice

10/10

Exceptional

11 Jun 2026

Dayeisi

Muy buen lugar ,se los recomiendo un 100%,economico y acogedor

Family_with_children

10/10

Exceptional

11 Jun 2026

Daniel

Very roomy 2 bedroom suite. Clean and quiet on 3rd floor.

Family_with_children

10/10

Exceptional

11 Jun 2026

Emmanuel

Everything was good

Family_with_children

8/10

Excellent

11 Jun 2026

Vasilios

Very nice staff

10/10

Exceptional

11 Jun 2026

Tobias

The hotel was lovely and the rooms were clean and spacious, especially for the price. Parking is $15/night, which kind of sucks, though

Self

8/10

Excellent

10 Jun 2026

Pradnya

It was a good property

Family

8/10

Excellent

10 Jun 2026

Mihaela

The only thing I didn’t love was they only had cable tv no streaming. But the size of the room was wonderful! Full amenities even a stove. The hot tub was so nice. We’d definitely stay again!!

Partner

4/10

Poor

10 Jun 2026

India

Room was dirty. Called and still nobody came. Had to go to dollar tree next door to find some cleaning products to clean myself. WiFi never worked as they said it should. The 3 pools was nice but the overall cleanliness was very poor. I would Not stay again.

Family_with_children

10/10

Exceptional

10 Jun 2026

Natalia

Nice place, close to everything!

Family_with_children

10/10

Exceptional

09 Jun 2026

Karen

the room can accomodate 6 person.it is clean and in our stay we swim a lot.Grocery store is walking distance from the hotel.and most of all its pet friendly.

Family_with_children

10/10

Exceptional

08 Jun 2026

Gina

I really enjoyed my stay. The suite was spacious and perfect for my family of six. We will absolutely return in the future.

Family_with_children

10/10

Exceptional

08 Jun 2026

Roberto

Very good

Family_with_children

10/10

Exceptional

08 Jun 2026

Julio

The hotel was super clean and the staff was super nice, i would definitely go again

Partner

10/10

Exceptional

08 Jun 2026

Abram

Hotel was nice and affordable for last minute, only problem is that the shower didn’t drain

Friends

8/10

Excellent

07 Jun 2026

Michelle

Rooms were roomy and allowed our group to stay together.

Family_with_children

10/10

Exceptional

07 Jun 2026

Sunaime

We really enjoyed staying here, and loved that is dog friendly, highly recommended

Pet

8/10

Excellent

07 Jun 2026

Shannon

The room was great, spacious and home like. I just wish there was a door block off from the bed to the bathroom cause you can’t have the lights on without bothering someone if they’re still sleeping. The Internet was absolute trash when needed to get some work done and when I brought it up to the front desk, he could’ve cared less to help and gave me a number to contact Internet support. Like are you for real? I’m supposed to be on vacation lol. But the Wawa across the street had wonderful Internet. They claimed to have electrical car chargers, which I couldn’t find. But other than that, it was great!! great location to everything.

Partner

10/10

Exceptional

06 Jun 2026

Nori

Very clean and well kept up. Highly recommend!

Friends_and_family Family