Name: Legacy Vacation Resorts Disney Lake Buena Vista
Address: 8451 Palm Pkwy, Lake Buena Vista, 32836, US

2/10

Poor

20 Jul 2026

Herbert

The staff was not friendly. The room was old dingy had cockroaches. The walls were super thin. The neighbors were loud and unruly. It was a sucky experience. You could hear the pool all evening until late night. Dirty and unkept

Family_with_children

2/10

Poor

17 Jul 2026

Tomika

Room smelled like pee and walls were dirty

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Uyen

Above and beyond

Family_with_children

10/10

Exceptional

11 Jul 2026

Princess

Very spacious villa and nice pools

Family_with_children

10/10

Exceptional

05 Jul 2026

Nahyara

Clean room, everything you may need is included in the rooms, tvs aren’t as new so your stuck with channels but beside that it was a very great restful night. Super close to Disney and Disney Springs and 10 minute drive from Universal.

Family

10/10

Exceptional

22 Jun 2026

victoria

I was pleasantly surprised! It was plenty big enough for my husband and I, plus our son and his family of 5! Full kitchen plus washer and dryer! I’m guessing some people would not be happy with the older looking cabinets but I was more than happy! The appliances were great, beds comfy and plenty of room for all of us!!!

Very happy with this hotel. There was a pool, hot tub and tennis court too but we unfortunately did not get a chance to use.
The hotel is approximately 1.5 miles from Disney springs and about 10-20 mins from all the major parks - great for coming to Orlando!!

Friends_and_family Family

2/10

Poor

21 Jun 2026

Brianna

Was unsatisfied with the room, smelled like mold. Other then that staff was nice and polite.

Partner

10/10

Exceptional

10 Jun 2026

Carlos

Pablo and Lucca at the front desk are great. They always make the check in process quick and easy.

2/10

Poor

07 Jun 2026

Vincent

The property is in need of a remodel. The room I booked had not been properly cleaned and the bed sheets had nit been charged. I found a southwest flyer card in the bed. The tubs were very inconvenient, we traveled with my in-laws and them being older they were unable yo shower due to not being able to get in the jetted tub that was also the shower. The Resort has recently changed names which was much need because it is the farthest thing from a resort. We only stayed 1 night .

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Keli

The hotel was ok, but the staff at front desk is not very warm and welcoming. The bedrooms don’t have blackouts therefore you cannot sleep in good darkness because of external lights during night and the sun starting the day. But the location is good.

Family_with_children

10/10

Exceptional

30 May 2026

Alan

Was perfect for our family. Rooms were clean. The kitchen was perfect for our needs

Family_with_children

2/10

Poor

21 May 2026

Thomas

first pulling up to the property u can kinda tell its old just not qui

8/10

Excellent

13 May 2026

Brad

I booked the room I did because it showed a jetted bathtub in the main bedroom description. But when I went to take a bath, the jets did not work. Asked the front desk about it and was told that some rooms had the jet motors taken out, ours was one of them. Also, the main bedrooms window faced the tennis courts and there was only a blind, no curtain so it did not block out much light at night. Other than that, they were older rooms but deceit.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Luis

Nice place

Family_with_children

10/10

Exceptional

05 May 2026

Lila or Christopher

Check-in was easy. Staff was friendly

8/10

Excellent

22 Apr 2026

Joshua

Room
Was kinda musty but aired out quickly

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Japhet

Great staff

8/10

Excellent

30 Mar 2026

Nelly

Yes

Partner

8/10

Excellent

29 Mar 2026

Stephon

Yes

4/10

Poor

28 Mar 2026

Tracy

The pool was wonderful, the hot tub was great after I ask if someone could clean it or if it was ok for me to do it. We did run into a problem on our last night, part of the ceiling in our bathroom collapsed from a leak from the upstairs bathroom. This happened at 1 am, I called the number with my cellphone since the room doesn’t have a phone it, and let them know what had happened. They did give us another room, while getting our stuff to this new room, I hurt my ankle in a hole in the ground, there was poor lighting in the area for the sidewalk and pavement. The hole was near the pavement and the sidewalk.

Family_with_children

8/10

Excellent

24 Mar 2026

Julie

.

10/10

Exceptional

22 Mar 2026

William Daniel

Property was nice and clean. Staff was friendly. Just really would appreciate if they have luggage carts to accommodate guests.

10/10

Exceptional

19 Mar 2026

Juan Alfonso

Great location and spacious. Need to upgrade some furniture. Overall wonderful for a whole family.

6/10

Pleasant

18 Mar 2026

YUNA

.

6/10

Pleasant

18 Mar 2026

Latora

Property is outdated. Air conditioning and fridge along with bathroom light is noisey.

Family_with_children

6/10

Pleasant

08 Mar 2026

Kevin

The pool is very small with too few lounge chairs ,not sure if it was because it was a little chilly, thank goodness alot of people were not at the pool.It's usually people fighting for lounge chairs!!

Partner

4/10

Poor

27 Feb 2026

Carl

It’s advertised as having a in-room jacuzzi. It was there but it was none operational. They disconnected the power to it. It was disappointing as that was a major amenity that I was shopping for.

Partner

10/10

Exceptional

26 Feb 2026

Debra

Room was great. Everyone was so nice.

Friends_and_family Family

4/10

Poor

24 Feb 2026

Brent

The staff was friendly and kindly accommodated an early check-in, which I appreciated after traveling. Unfortunately, the room quality didn’t match the price. While everything was clean, the unit felt very dated with old carpet, worn furniture, and a bathroom that could really use updating. It feels more like a timeshare property than a hotel experience. Overall, great location and service, but the accommodations need significant upgrades to justify the cost.

4/10

Poor

22 Feb 2026

Joe

This is a “resort” where the pictures are extremely deceiving. Front desk help very nice. We could not enter our room as the key card door lock did not work. Someone from security had to go into the room adjacent to us, ask them if they could go through the adjoining doorway and open our room from the inside. It’s an old resort, old rooms, old furniture. The bathtub shower in our room was so high. It had two steps to get into it, if it was an elderly person, they never would’ve been able to get in there. The walls were paper thin thanks to the adjoining door, you could hear every single thing going on next-door. We woke to trash seemingly everywhere, outside of our door, down the stairs as well as in the parking lot. This is also not called legacy resort anymore, it is called “The Fold” whatever that means. My best advice to anyone that reads us is do not go there. We will never be back again.

Friends_and_family Family

6/10

Pleasant

19 Feb 2026

Dawn

Room smelled when air came on. Hair dryer didn't work well. Shower doors were off track. Queen size bed was couch pullout and that was not in the description.

4/10

Poor

06 Feb 2026

Erwin

El A/C no funcionaba, el cuarto ya estaba Viro y se escuchaba todo lo de la habitación de la par. Te dan un número de teléfono para comunicarte a recepción pero nunca contestan.

10/10

Exceptional

01 Feb 2026

Michael

Booked a Room for the Florida Classic Weekend, and to say it exceeded expectations is an understatement.

Had a fully furnished kitchen, bathroom with a full jacuzzi ...

And the best part of it all ...

\"The property is right down the block from the only White Castle in Florida!\"

\"Will Be Our Go To Property From Now On!\"

Business_and_leisure Self

10/10

Exceptional

30 Jan 2026

Dorothy

The 3 bedroom Premium suite was very comfortable for our group of 6. It was modern and clean.

Leisure Family_with_children

10/10

Exceptional

22 Jan 2026

Margie

Stairs are uneven, I lost my footing and fell.
I’m ok, just please redo the stairs to avoid any potential lawsuits. Thank you.

Leisure Self

6/10

Pleasant

13 Jan 2026

Elizabeth

Great staff but it looks like it hasn’t been updated in ten plus years. Rips in the sofa, the curtain was broken and gave me college flash backs. I would also say that putting us next to a family when it was two people… seems not great.

Leisure Friends

10/10

Exceptional

01 Jan 2026

Carly

We stay here all the time and we love it. Recommend it to people all the time. So close to Disney and lots of stuff in walking distance

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Shahayra

This hotel was beyond our expectations. Great location near most of the big attractions like disney, seaworld, aquatica etc. Comfortable bed, clean room and it felt safe.

Friends_and_family Family

2/10

Poor

29 Dec 2025

Galina

This was the worst experience!!! First hotels.com didn't send this property my payment info, than people at the desk claimed that I booked the cheapest room. but that's not the worst. The worst is that I stayed in the room 802A for one night and it was more than I would want to stay there. There was mold in the bathroom, outdated beds with metal springs, I could hear people next door talking and woke up to loud music \"Alleluia\" Never again!

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Selma

I think need a update and better clean

Leisure

2/10

Poor

29 Dec 2025

Staci

1. beds were hard as a rock, so I was very sore waking up in the morning
2. Coffee pot did not work very well in the room, finally was able to get it to partially through a light colored coffee
3. trying to get ice was a lengthy process because we had to request it from the front desk and then wait for someone to bring it to us - that took about 10 minutes
4. getting in and out of the shower by climbing, the big steps was a little dangerous, but managed to work. It was definitely scary with wet feet.
5. The remote control in the bedroom did not want to work correctly and it was quite difficult trying to get TV channel changed, and there was no sleep timer for those of us who like to have a little bit of TV to go to sleep to
6. The adjoining rooms had no soundproofing whatsoever so we heard every time their dog scratched or shook his head and his metal tags clanked together, plus they talked long after midnight, so therefore, since the door was right next to our bedroom, we heard everything and of course couldn’t get the TV to work so we couldn’t drown them out with TV
7. The light switch in our room was very difficult to try to turn on and off. Not sure if it was broken halfway or it just was not working correctly.
8. The door to the room did not close automatically and was a little difficult pulling shut so if we were not careful, the door would be left open when leaving or entering(not good for kids)
9. refrigerator did not work. we asked them to fix but never did work

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Cynthia

Clean and friendly staff!

10/10

Exceptional

28 Dec 2025

Victoria

Stayed here in October and it was the most amazing accommodation. The space in the apartment was brilliant and the accommodation super clean with utensils in the kitchen, laundry facilities and plenty of plates, cups and glasses etc. They had really thought of everything and we did not need to ask them for anything as the apartment had literally everything we could need. I could not fault our stay and we really loved it. The whole apartment felt luxurious and was done to a high standard. Parking outside was brilliant for our rental car and the staff really friendly and helpful. The location was perfect for our trips out to Universal, Sea World etc and we loved our stay at Legacy resort. Highly recommend it and would most definitely return here if visiting Florida in the future.

Leisure Family

6/10

Pleasant

27 Dec 2025

Wilbens

The room was very clean and comfortable,very loud neighbor next door and loud music from the parking lot area adjacent to my room

4/10

Poor

25 Dec 2025

Christina

Room wasn’t up to my expectation. Carpet was dingy, dust on the vents and the pullout sofa was horrible. Soooo uncomfortable. The people working there swear it was always a hotel but it looks like a very old and shabby apartment complex. Would never stay here again. The only positive thing is that they allow pets and it’s close to Disney. But yea never again.

Leisure Family

6/10

Pleasant

23 Dec 2025

LINDSAY

The staff was very friendly. The rooms were setup so oddly. There was paint all over the curtains in the bedroom and on the lights in the bathroom. You can hear the TV in the room next door and anything going on outside. Its not very private. A hotel feels more private than here. But they had excellent food places right across the street.

Leisure Family

10/10

Exceptional

19 Dec 2025

Raymun

Staff was very helpful and friendly, rooms was clean.

8/10

Excellent

17 Dec 2025

Karen

Didn't use it, but washer/dryer in room looked good.

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

Jacqueline

Room was very clean.

Leisure Partner

6/10

Pleasant

12 Dec 2025

Gerardo

Room and staff

Leisure Family

10/10

Exceptional

09 Dec 2025

Nicole

Nice and clean. Will stay again

Friends_and_family Family

2/10

Poor

09 Dec 2025

Bobby

Never got to stay here. They couldn’t fined my reservation and was not able to get my money back would definitely never never ever recommend going here.

4/10

Poor

08 Dec 2025

Adam

We tried to check in at the location we booked and they did not have our reservation on file. We had to drive 20+ minutes to one of their other locations to stay which was out of the way for the activities we had planned. We paid for the location that fit our trip. This was a total inconvenience.

2/10

Poor

07 Dec 2025

Luisa

When we arrived to donour check in. There is was not reservation. The hotel was full and thry moved us to another location of the same hotel. They wanted us to pay doble fees, we had to discuss this until they fixed. Terrible hotel service. Won't recommend your time and monry here.

10/10

Exceptional

30 Nov 2025

kevin

The accommodations were impeccably maintained. The staff demonstrated exceptional professionalism and provided outstanding assistance when I requested an extension of my stay. I anticipate returning for future engagements.

Leisure Friends

10/10

Exceptional

11 Nov 2025

Kaleb

Good

10/10

Exceptional

07 Nov 2025

Steve

Check in was late because of traffic in Jacksonville. I've stayed here a few times already with no issues. When I got there, nobody was at the front desk. Sign said they would return soon. I waited. 15-20 minutes and nobody. I walked into the back office and asked if anyone was there and sure enough, the clerk was in the back; The front door has no Bell or Chime to let them know someone entered the lobby. That's a safety issue for the night clerk and I told the lady at check out that it should be addressed. The room was clean and comfortable and relatively quiet. I was on the second floor and only had people below me who appeared to sleep during the day and stay outside at night. I like this resort due to it's proximity to the parks and the safety of the area. I will stay again dependent on the current room pricing.

Self

6/10

Pleasant

05 Nov 2025

Jose

Clean room but we got a kitchenette and it is small and dont have stove, also be careful lwoth the charges , hotel charge a d deposit , i had it charge 2 times and they said it was pending, yeah right. But i have to asked to make sure. I will not stay there again, i will stay in other hotels better as i was doing it before, but that happens when you try new things.

Leisure Family

8/10

Excellent

01 Nov 2025

Celeste

The lack of kitchen ware is a potential problem. There are not any utensils, pots, pans, etc

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

William Daniel

Very nice hotel but noise was unbearable which made me and my guest have to turn the tv on high to ease the noise inorder to even sleep.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Melodie

The staff were very friendly, I like the cleanliness and all the shopping centers surrounding the area. I will definitely stay here again.

8/10

Excellent

19 Oct 2025

Gabrielle

Affordable. Big rooms

2/10

Poor

15 Oct 2025

Roberto

Tuvieron un problema con mi habitación , me asignaron 2 , después me hicieron 2 cobros , las fotos son una mentira el lugar se cae a pedazos , y nefasto el guardia de seguridad

Family

10/10

Exceptional

13 Oct 2025

Geormarie Mangual

Perfect

10/10

Exceptional

06 Oct 2025

Brittany

Very nice

8/10

Excellent

24 Sep 2025

Monica

Staff was extremely friendly and comforting, they were amazing! The room is always a great space, the only thing that would need some attention is the bathroom. The shower was room temp at best, which was alittle disappointing that we couldnt take a hot shower after long days out. We always stay at the legacy and recommend staying here because the location is the best and the space of the rooms are ideal, but the bathrooms could use some upgrades

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Andrew

Everything as expected.

Leisure Family

6/10

Pleasant

19 Sep 2025

Charlotte

As a family of 4 we booked to stay in a mini suite for 11 nights.

The suite is very small and very dated. The air con was very loud and there was a lot of noise outside of the room throughout the night. In the morning we were woken by our neighbours as we could hear everything they were saying as the room were only separated by an adjoining door.

We decided that we couldn’t spend 10 more nights there so went to speak to reception about paying to upgrade our room.

We were given a key to go and have a look at one of the 3 bedroom suites.

I was incredibly disappointed though that we were told we couldn’t pay the difference between what we had booked and the new room and ended up having to pay in full again…..including resort fees. Poor customer service in my opinion as they already had our money.

Anyway, we paid the money and we spent the rest of the stay in the new 3 bed suite which was lovely and worked perfectly for us. Spacious, newly refurbed, fully equipment kitchen, en-suite to the master, main bathroom and a washer/dryer facilities. Plenty of towels and pool towels provided.

One thing that’s worth noting is that we only got one clean in the time we stayed and if we wanted any more, we would have to pay extra for it but that’s not a game changer for us.

I would absolutely stay again but I wouldn’t bother with anything other than the newly refurbished suites.

Leisure Family

10/10

Exceptional

12 Sep 2025

Edwin

N/A

Leisure Family

10/10

Exceptional

12 Sep 2025

Tina

I really liked the rooms..we had 6 people
Everyone was comfortable . The staff was very nice
Would definitely stay here again!!

Leisure Family

4/10

Poor

11 Sep 2025

Steven

We had to transfer rooms because in hotels.com it said we had a suite with kitchenette

Friends_and_family Family

2/10

Poor

31 Aug 2025

karla

Nothing worked in the unit, the key card didn’t work almost every time, we would get locked out. Never will stay here again

8/10

Excellent

26 Aug 2025

Brenda

This was a wonderful stay. In the room we stayed in, it was very outdated. About 25 years old outdated. No usb chargers, bathroom was super awkward. Wouldn’t recommend for an older couple or disabled person. Have to go up steps in order to go in shower. Definitely not safe. Very clean and kind staff. Loved the pool, free laundry. Definitely would recommend upgrades as it felt very old in there. But overall great stay!!

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

Brianna

Friendly and kind staff. Staff was extremely helpful in having are room upgraded when we asked

Leisure Partner

8/10

Excellent

17 Aug 2025

Jennifer

I love the 2bedroom suite, it’s perfect for my large family. The outlets were very loose. Most of the place was very clean. Pool was lovely. Neighbors were so loud late into the night. Last night around 2am could hear children screaming. Otherwise will book again.

Leisure Family

4/10

Poor

08 Aug 2025

Carol

BEWARE, bring your own toilet paper. The unit was fully renovated, very decent size for big family with two huge bathrooms, open kitchen, dinning and family suite, I was pleasantly surprised when we first arrived, was planning to give 5 stars… Until the 2nd day when we started to run out of toilet paper for the two bathrooms, my stay had gone downhill, because the hotel refuses to supply more toilet papers!!!! I asked for 4 extra roles so I don’t have to call them again, they said they can only provide two at time. I was fine with that, but in a few days when I called to ask for more, they told me they will come by, never did. Called the next day, they again say they will come by, never did. I called a few more times then they just won’t pick up the phone anymore. I have never travelled any hotel who are unwilling to supply toilet paper. Oh I also asked for extra tissue paper (as we had no more toilet paper), they also say they would bring some with towels exchange, they brought the towels but no tissue paper!!!! I don’t understand why they’re so precious, are paper made out of gold here?

The location of the resort is super convenient and the area is nice. But BYOToilet paper!! Yes, to a hotel, how ridiculous!

BTW, at booking it says “housekeeping upon request”, it should say “housekeeping with a fee”, because they won’t do any cleanup whatsoever without a $25 fee. Never staying here ever again.

Leisure Family

10/10

Exceptional

05 Aug 2025

Diana

This place is perfect if you're traveling with your family. Disney Springs is conveniently close, and there are also plenty of shopping centers nearby. The condo exceeded my expectations—it was much bigger than I anticipated and extremely clean. I will definitely stay here again soon!

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Jonathan

Great stay

Stay was great. Check in was simple and was plenty of room for the kids and I. Also plenty of things to do around hotel.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Amy

The rooms where great and very clean. Pool is nice and property is quite

Leisure Family

10/10

Exceptional

23 Jul 2025

Shantell

Very nice place had eveything except a mop!! I love the space and comfortable beds. Very nice fir the price

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Nivia

Always a comfortable lovely stay

10/10

Exceptional

21 Jul 2025

Gina

This property was well worth the price paid. Our unit was recently renovated and pristine. The rooms were spacious and the six of us had plenty of room. The kitchen was fully equipped with all the essentials. I can foresee a repeat visit in our future.

Leisure Family

10/10

Exceptional

21 Jul 2025

Angel

It was really nice and pretty for what you’re getting, everything was so comfortable too :)

Leisure Partner

10/10

Exceptional

06 Jul 2025

Amber

Very impressive!!

We rented the deluxe 3 bedroom and it was amazing. The kitchen was fully stocked with great appliances & dishes, etc. The layout was great. Everything appeared new/updated & clean.
The location was prefect. We were within 20 minutes of all the parks that we visited. Lots of restaurants nearby. Walmart on the same road, which made shopping easy. And the kitchen had everything you’d need to make your own meals too.
Very impressive for the price!!

Friends_and_family Family

10/10

Exceptional

02 Jul 2025

Brent

I like this property is convenient for me and my family with all of the restaurants and amenities. I love the rooms and the service that are provided if I have any issues they will try to resolve and I am most appreciated.

Business Family

10/10

Exceptional

29 Jun 2025

lizzette

this was the perfect location for a family trip. with a huge kitchen, washing machine and all the amenities, we were able to save so much $$

10/10

Exceptional

23 Jun 2025

Rolando

Perfect

Perfect place to stay with the family

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Kathryn

Very nice very quiet service was spectacular

Family

10/10

Exceptional

21 Jun 2025

Tanisha

Excellent accommodations! I mean the only thing that would make it better is a dedicated trash shoot but when set outside on the curb it was picked up everyday!

Business

10/10

Exceptional

21 Jun 2025

Matthew

Great location

8/10

Excellent

13 Jun 2025

Ivan

The property was very dated. The jacuzzi in my master suite was inoperable. The grounds weren’t maintained very well. The suite was very clean and quiet though.

Business Self

8/10

Excellent

10 Jun 2025

Jaiminkumar

Clean
Location

Business_and_leisure Family

10/10

Exceptional

08 Jun 2025

Nayeli

Budget friendly hotel for a big family. Property is old but has all the basics and location is unbeatable

Leisure Family

8/10

Excellent

04 Jun 2025

Johniqua

The property is very convenient and affordable. Beds and pillows were not comfortable.

Leisure Family

10/10

Exceptional

01 Jun 2025

Sabrina

It was a great trip. The room was bigger and better than i expected. It was a newly updated room. The place was clean, the staff was nice and the pool area was in good conditions. I would definitely come back. I rented a 3 bedroom 2 bath villa. The kitchen was a full sized and you had an ice maker.

Friends_and_family Family

10/10

Exceptional

30 May 2025

Lavaughn

It was a great weekend

Partner

10/10

Exceptional

26 May 2025

sheena

Would definitely stay again

Friends_and_family Family

10/10

Exceptional

24 May 2025

Jason

We loved our stay at Legacy Vacation Resorts! We greatly appreciated the upgrade. The room was very clean, very spacious, and fantastic for a family of 5. The location was only minutes away from every major theme park which was great.
There were some GIANT cockroaches (three to be exact) that clearly had snuck inside while doors were open, but I don't fault the resort for that.
We will definitely return.
Thank you!

Leisure Family_with_children

10/10

Exceptional

23 May 2025

CARMEN

Felt like home

Leisure Family_with_children

8/10

Excellent

17 May 2025

Jarred

Room was spacious and clean. The furniture in the room was very uncomfortable however.