Name: Homewood Suites by Hilton Orlando Theme Parks
Address: 6940 Westwood Blvd, Orlando, 32821, US

6/10

Pleasant

20 Jul 2026

Paul

We booked two rooms for one night. One room was perfectly fine, but unfortunately the room on the 5th floor had no hot water in the morning, so we couldn’t take a proper shower before checking out. The bathroom exhaust fan in that room was also extremely loud. In addition, only one elevator was working while the hotel appeared to be full, which led to long waits. Hopefully these maintenance issues are addressed, as they took away from an otherwise decent stay.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Kymberly

Spacious rooms and great aminities

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Christopher

Very nice size room and very clean everywhere. I thought the price was honestly low for how great it was. Will definitely stay again!

Self

8/10

Excellent

18 Jul 2026

Bernice

Buffett breakfast was great,

Family_with_children

10/10

Exceptional

18 Jul 2026

JUAN

Wonderful hotel with great service and location

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Dennis

No hot water in the shower, no coffee in the lobby even in the morning, trashcan outside by the front door was overflowing and onto the ground. They also messed up my billing and I had to call six times before I got a hold of somebody and I'm still waiting on a solution to my billing problem.

Partner

10/10

Exceptional

14 Jul 2026

Kimberly

everything was excellent

Self

10/10

Exceptional

13 Jul 2026

Reynaldo

Good location

Family_with_children

10/10

Exceptional

11 Jul 2026

Liliya

wonderful stay

Family_with_children

10/10

Exceptional

11 Jul 2026

Sherece

Another year we booked this hotel for my son’s club volleyball team in Hawaii ! We’ll be back next year! Breakfast changes everyday so you’re not eating the same thing everyday. Staff is friendly and rooms are clean!

Family_with_children

10/10

Exceptional

10 Jul 2026

Darrin

Everything was a 5 star except the breakfast and price for parking

Family

4/10

Poor

09 Jul 2026

Teneasha

Overall, we love the location of the hotel, but when it comes to booking, please be aware that they will change your room at the drop of a dime and not notify you. upon arriving, we were told that they had oversold and overbooked for the weekend. Let me remind you we booked the hotel a month in advance. We were then told that we had no other choice but take the room they had. We were promised free parking for the weekend as well as Hilton points. We have been home a little over a week in no points in sight, but I’m not shocked as the staff was very dismissive of my complaint. But the clean staff and the dining staff were extremely helpful .

Family_with_children

8/10

Excellent

07 Jul 2026

Sophia

Breakfast was good I made really yummy waffles and I love how comfortable the rooms are my friend and I had a fun time

10/10

Exceptional

07 Jul 2026

Dahiana

Excelente

Family_with_children

4/10

Poor

06 Jul 2026

Kerri

We were there for a volleyball tournament. We had to be at the concert thin center at 6:40-7 each day. We heard that most other hotels our teammates were staying at started their breakfasts at 6 to accommodate their guests. This hotel did not make any accommodations for the guests who had to be at the tournament and this we never got any breakfast. Hotel was nice and clean but I would not stay again because of this gross oversight.

Family_with_children

10/10

Exceptional

05 Jul 2026

Danielle

Great stay! Clean and big

Family_with_children

10/10

Exceptional

04 Jul 2026

David

Spacious suites lets you relax like a home away from home.

Family

10/10

Exceptional

03 Jul 2026

Jennifer

This was a budget- and family-friendly option. Being able to make meals in our suite was very economical for us. The laundry room had great washing machines and dryers. They could benefit from a few more.

10/10

Exceptional

03 Jul 2026

priya

Excellent

Family_with_children

10/10

Exceptional

03 Jul 2026

Gisell

Es fantastico este hotel, es mi 3ra vez y nos encanta porque se ajusta a nuestras necesidades.

Family_with_children

6/10

Pleasant

03 Jul 2026

Dena J

Shuttle service misleading as it only goes to 1 Disney Park. Beds were extremely uncomfortable making a longer stay unpleasant. I have stayed at by Hilton hotels several times, all over the United States and sadly, this was not up to standards. I wouldn’t stay here again.

Family_with_children

10/10

Exceptional

02 Jul 2026

Richard

Great breakfast, clean room, spacious

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Cynthia

Clean room staff breakfast family friendly

Business

10/10

Exceptional

30 Jun 2026

Cynthia

None

8/10

Excellent

29 Jun 2026

Ibette

*

8/10

Excellent

29 Jun 2026

Donna

Most things very good. Staff, cleanliness, and location were excellent. I was on a business trip and specifically booked because the rooms had a safe to use while I was away at competitions. The safe however was broken, could not be fixed, and was not offered a different room most likely because it was a busy week.
It was just inconvenient because I had to bring everything with me because I could not chance anything happening to the work laptop.

Business

10/10

Exceptional

28 Jun 2026

Alana

Thank you!

10/10

Exceptional

28 Jun 2026

Erin

Spotless room and helpful staff. Excellent, robust breakfast and great pool area. The kids loves the basketball court and the happy hour and appetizers were very nice.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Aisha

Everything was good except the sofa bed in 612. It was not accessible. Asked front desk clerk to take a look and she told me all their beds worked fine. Asked her again to come look because it wasn’t. She said she couldn’t leave the front desk because she was by herself. So I asked for a manager. Was told she was available until Monday. She gave me the manager’s card. I emailed, but have yet to receive a response. However, the morning clerk was very helpful and apologized for the inconvenience.

Family_with_children

10/10

Exceptional

28 Jun 2026

Andrea

We come to Orlando twice a year for volleyball and stay at this location. We eat the breakfast here which is a good variety. We have used the pool, basketball court, and gym and all are great. It’s super close to sea world if you are coming for that. Staff has always been super nice and helpful. We enjoy staying here.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Greg

Staff was great and even texted me to ask if we needed anything extra. Rooms were large. Well laid out and clean. The only problem during this stay was one of the elevators wasn’t working and with only two elevators it made getting one sometimes difficult. The breakfast area has plenty of seating, very large area. The food was great warm eggs, sausages, biscuits and then lots of cereal choices, muffins, juice and coffee. Overall a great hotel right next to I-4 and right at entrance to Seaworld

Partner

6/10

Pleasant

27 Jun 2026

Kayra

Overall, we had a pleasant stay at this Homewood Suites. The property was clean, well-maintained, and the staff was friendly and welcoming.

Unfortunately, I was very disappointed with the accessibility of our room. I specifically requested a handicap-accessible room for my mother, who is wheelchair-bound, and even received an email confirming that one had been reserved for us.

When we arrived, the room was not truly wheelchair accessible. The only accommodation was a single grab bar in the shower. There were no grab bars by the toilet, and the bathroom sink was not designed to allow a wheelchair to roll underneath. These features are essential for someone who relies on a wheelchair and made our stay much more difficult. As my mother’s caregiver, I also struggled to safely assist her.

I called the front desk to see if another accessible room was available, but I was told that this was the only type of handicap-accessible room they offered.

While we appreciated the hotel and the kindness of the staff, I hope management will consider upgrading their accessible rooms to better meet the needs of guests with mobility disabilities. Accessible should truly mean accessible.

Family_with_children

10/10

Exceptional

26 Jun 2026

Latasha

The lady at the front desk..the young lady she wears the glasses, was very nice and wonderful customer service

Family_with_children

10/10

Exceptional

25 Jun 2026

Matthew

Clean hotel. Great staff. We had two younger kids with us and they were very nice to them. Breakfast was very good for a free buffet.

Family_with_children

10/10

Exceptional

24 Jun 2026

Justin

Hotel was very clean and quiet. Breakfast was really good

Family_with_children

10/10

Exceptional

24 Jun 2026

Antoinett

Thank you Xavier and staff! I appreciate your customer service and my stay was great!!

Partner

10/10

Exceptional

24 Jun 2026

Donna

Great stay

10/10

Exceptional

24 Jun 2026

Timothy

This hotel was roughly 5 minutes from SeaWorld and about 20 minutes from Gatorland which was great after a day in the Parks. The area was not crowded or very busy as it seems to be on the back end of the parks and not the main roads. Check-in was easy and the staff were friendly and accommodating. The property and rooms were remarkably clean and the breakfast was great! I’d definitely stay there again.

Self

10/10

Exceptional

23 Jun 2026

Onix

I loved it.

8/10

Excellent

22 Jun 2026

Nestor

Bed too soft sinking bed

Family_with_children

10/10

Exceptional

22 Jun 2026

Bessy K

Everything else good but I think they can get better beds they were too soft and sinks with just one person I stay on room 401 so I’m not sure if it was only my bed

Family_with_children

10/10

Exceptional

22 Jun 2026

Julie

It was just like the pictures online. Everything was clean, staff nice, breakfast buffet was very good. We will stay again on our next trip.

Family_with_children

10/10

Exceptional

21 Jun 2026

Jorge

Es de los mejores que he conocido, la relación costó beneficio es excelente, lo recomendaría definitivamente! Buen trabajo

Family_with_children

10/10

Exceptional

21 Jun 2026

Angel

Staff were very friendly and helpful when we needed extra essentials during our stay.

Family

10/10

Exceptional

20 Jun 2026

Nichole

Excellent service from reception and breakfast. Seamless check in/out process. Hotel is very nice, amenities and room. My son and I thoroughly enjoyed our stay. We will be back when we want to visit the parks again, easy 5-10 min walk to/from SeaWorld.

Family_with_children

10/10

Exceptional

20 Jun 2026

Debra Ann

Everything and everyone were fantastic

Family_with_children

10/10

Exceptional

17 Jun 2026

Alejandro

I can't say enough about this place. Huge 2bd 2 bath suite. Clean, bright, location to everything. One of the best properties I've stayed at. My only gripe is the breakfast fills up fast so get there early or prepare to wait. And it closes at 9am i think it's a bit early. But oh well

Family

4/10

Poor

16 Jun 2026

Carrie

Arrived at midnight. Called to ask about more pillows and blankets and didnt come for 45 mins. They explained maintenance was super busy at that time and couldn't make it right away. Then, when I my family went to take showers there was only Luke warm water. Not enough for us 4 take a decent shower unless it was cold. Told front desk about this in the morning and she said management would call and they never did. I would be satisfied if it was a free night stay on them but they offered nothing.

10/10

Exceptional

16 Jun 2026

Gurdev

V nice and clean

10/10

Exceptional

15 Jun 2026

Daylenis

La ubicación perfecta para visitar los parques de seaword y aquatica.muy limpio todo. Lo que veo excesivo es que te cobran el parqueo por noche 27 dollar. Cuando debería estar incluido por hospedarte.

Friends

10/10

Exceptional

15 Jun 2026

Joe

Check in was easy. Staff was great, Breakfast was a plus.

Family_with_children

10/10

Exceptional

13 Jun 2026

Leah

Clean big room. Just Ok breakfast. Kids loved the waffles. Nice pool, shuttle to theme parks only runs once in the morning and once in the evening.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

David

Rooms were very clean

Business

10/10

Exceptional

12 Jun 2026

Erwin

Carla was an exceptional host. We are thrilled with our experience.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Tai Dinh

The room is smell mold. Water showers is not strong. Breakfast is good for kids.

Partner

10/10

Exceptional

09 Jun 2026

Debra

Loved the hot buffet breakfast included..the bed very comfortable and the reception person was so helpful and friendly! Would recommend this hotel very highly

Family_with_children

8/10

Excellent

08 Jun 2026

Daniel

It was overall good but dated

Partner

10/10

Exceptional

07 Jun 2026

Amanda

Clean

Family_with_children

6/10

Pleasant

06 Jun 2026

Erika

They charge $30 extra a night for parking.. The first night we were there the a/c wasn’t very cold and the room felt damp. Called the front desk and they said the a/c doesn’t go below 73? The second night we asked the front desk again if they could check the a/c because the room still felt damp. Someone came up and “fixed” it. It was still damp and still not very cold. And then a few days after we got home we got a letter in the mail with a parking fine saying we didn’t pay for parking- which we did. So now we have to sort that out. I would not stay here again.

Family_with_children

10/10

Exceptional

05 Jun 2026

Brittany

It was a great family friendly hotel.

Family_with_children

10/10

Exceptional

01 Jun 2026

Karen

The room was great, the staff was amazing, the pool area was very nice. The only thing wrong was the cost of parking. $27 a day up to 5 days every day after was free.

Self

10/10

Exceptional

01 Jun 2026

Julie

Amazing hotel very clean, the free breakfast wasn’t the best but definitely not the worst, the hotel was very nice and everything was very welcoming and clean, can’t say that enough, the only other downside is paying for parking in their own lot, it’s expensive (like almost as much as Disney or universal parking) and no one monitoring or protecting it so I’m unsure why the cost, the
Hotels in the same area do not charge

8/10

Excellent

31 May 2026

Jennifer

The location was great no matter where we were going to the airport to Universal to Disney Springs. All of it was so centrally located! The pool was a great space to relax! There’s a CVS right there next to it so if you need something for your fridge that is full-size you have something available!

Family_with_children

10/10

Exceptional

31 May 2026

leylani

The staff is very helpful and sweet. I enjoyed my stay

Partner

10/10

Exceptional

31 May 2026

Debra

Clean rooms, comfortable mattresses, nice pool, good hot breakfast. Definitely recommend.

Family_with_children

8/10

Excellent

31 May 2026

Dachon

This hotel was perfect for my family, really liked the amenities that were available and the suites were set up comfortably. Only thing I didn’t like is that they don’t do late check outs lol

Family_with_children

10/10

Exceptional

29 May 2026

Jessie

I enjoy my night really clean and Comfortable, the perfect space exceeded my expectations, the breakfast buffet cousin I loved the Mickey Mouse waffles my daughter loves them and the divine flavor. Thank you very much, we will definitely be back soon. 10/10 thank you!!!

Family_with_children

8/10

Excellent

28 May 2026

Racquel

The waffle station

8/10

Excellent

27 May 2026

Karolina

Very good overall

Family_with_children

10/10

Exceptional

27 May 2026

Leandro

Estadia inesquecível e atendimento impecável! Nos sentimos em casa.Passamos 17 dias maravilhosos no Homewood Suites Theme Parks e a experiência superou todas as nossas expectativas. O grande diferencial do hotel, sem dúvidas, é a receptividade e o carinho da equipe.Viajamos para uma dupla comemoração: o meu aniversário e o do meu filho. Dias antes da chegada, enviamos um e-mail com algumas solicitações e a gerente Shirley foi extremamente cordial e gentil. Ela nos preparou uma estadia maravilhosa que começou já no momento do check-in, quando fomos recebidos pela Jedymar, uma colaboradora super carismática e alegre que rapidamente nos alocou no quarto.Quando entramos na acomodação, fomos surpreendidos: além de uma vista fascinante, o quarto estava todo decorado para os nossos aniversários! Ficamos imensamente felizes com o gesto. O quarto em si era amplo, confortável, super equipado e limpíssimo (a limpeza é feita a cada dois dias).O café da manhã é muito bom, acima dos padrões americanos, e adoramos o fato de ter café sempre disponível na recepção. A localização é excelente, bem no centro entre a Universal e a Disney — como eu já conhecia a região, posso afirmar que é a minha preferida em Orlando.Todos os funcionários são educados e prestativos. Um agradecimento especial também ao colaborador do turno da noite (cujo nome não me recordo), que sempre entregava nossas encomendas e tirava dúvidas com muita simpatia e atenção.Esperamos voltar em breve.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Stephen

This was a couples getaway and we were very satisfied with the friendliness of the the entire staff and the cleanliness of the entire property. Our suite was clean, the kitchen was equipped with dinnerware. The pool was spotless and the location was excellent for visiting attractions. We will definitely return for another stay!!!

Partner

10/10

Exceptional

26 May 2026

Zuleima

Everything nice

Family_with_children

10/10

Exceptional

25 May 2026

Jackie

Breakfast was pretty good. At good times as well. Also room was great! Staff was so kind I loved how when you entered the rooms all the tvs said “welcome and your name”. I also loved now they would check in on you by message every day. Definitely a hotel that cares about your stay! Would definitely recommend. I absolutely loved it!! Would definitely also book again!

Family_with_children

10/10

Exceptional

25 May 2026

Glenn

Great stay, great location. Will definitely book here again when I come back to Orlando.

Partner

6/10

Pleasant

25 May 2026

Luciani

I liked almost everything, place is very clean and breakfast was good!

Family_with_children

10/10

Exceptional

25 May 2026

Erica

Every department was very nice

Family_with_children

10/10

Exceptional

25 May 2026

Edward

It was amazing staff was amazing

Friends_and_family Family

10/10

Exceptional

24 May 2026

Iris

Amazing Stay! Clean. Great Service

Family_with_children

6/10

Pleasant

24 May 2026

Roland

After checking in I was told by the planning department that my theme park ticket wasn’t for the park I wanted to go to after letting the staff member know that it was to late to make changes to my ticket I asked about the shuttle bus to the theme park and she said it was on its way so we waited for 45 minutes just to find out there isn’t a bus that takes us their this wasn’t cool we lost an hour and half due to the unexpected drive

Friends_and_family Family

10/10

Exceptional

22 May 2026

Becky

Clean room and the breakfast was very good

Friends_and_family Family

10/10

Exceptional

17 May 2026

Patricia, Krishanne

The breakfast was on point, the room was nice and clean, we slept like a baby. I didnt see much of the staff, but overall we will definately stay again and introduce family and friends also.
Thanks for having us ❤️

Friends_and_family Family

10/10

Exceptional

16 May 2026

Guadalupe

I would like more variety in the breakfast menu, but overall the stay was excellent.

Family_with_children

10/10

Exceptional

15 May 2026

Abigail

Excellent room with a nice kitchen and fam room with separated bedroom. Thanks Expiguys!

Partner

10/10

Exceptional

14 May 2026

Crystal

We stayed in the 2 bedroom 2 baths and it was amazing. Very comfortable for out family of 5 on a Disney trip. Resteraunts and Parks are near by. Breakfast could be better, meaning there was No bacon the whole week we stayed. My kids love bacon and egg.

10/10

Exceptional

11 May 2026

John

Our family stayed here during the weekend of Mother's Day we actually got three rooms two Suites and a regular room and all I can say is our experience was beyond excellent the staff is amazing they were super patient in accommodating our big group there is always somebody there to help the layout of the rooms is excellent for big families where you're staying together but not really because of the separate rooms we really really love that. I recommend this hotel to families because it's very worth it let's not even talk about the breakfast. The buffet was complete and our kids were very happy with the Mickey Mouse waffle maker!!

Family_with_children

10/10

Exceptional

11 May 2026

Suleny

We checked in at 8 am and the staff were excellent. We enjoyed the breakfast, which included some Disney-themed items like the waffle maker and the lobby.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Malik

Perfect

10/10

Exceptional

10 May 2026

Maria

Clean room and awesome breakfast

Partner

6/10

Pleasant

07 May 2026

Phillip

Rooms were clean, spacious and comfortable. Property was clean and felt safe. Staff was friendly. Breakfast was mediocre at best. The only decent item were the waffles. Didn't realize parking was $30 daily on top of the cost of room, it should be included with our stay considering the price per night. Was going to have local friend stop by to visit for less then an hour but they would've had to also pay for parking so they didn't. No hot tub, restaurant or bar. 3 star overall 5/10

Family_with_children

8/10

Excellent

07 May 2026

Teonna

The hotel was clean, some of the staff members were a bit rude. The room was clean but the air was broke so it was very very hot in there. My kids & I had to sleep in the hot room didn’t get a new unit until the following day.

Family_with_children

10/10

Exceptional

03 May 2026

Carol

Did not eat

10/10

Exceptional

01 May 2026

Fernando Alonso

Clean room, friendly staff. The breakfast was average. You need to pay an additional daily fee for parking so keep that in mind, otherwise no issues

Family_with_children

10/10

Exceptional

26 Apr 2026

Odin

That was amazing, the breakfast, hospitality, staff, everything.

Family_with_children

10/10

Exceptional

26 Apr 2026

Jessica

Clean rooms, family friendly. Nice breakfast. Very nice spacious family rooms.

Family_with_children

10/10

Exceptional

26 Apr 2026

Wesley

Everything about the stay was great. Breakfast was mid at best but was to be expected for free

Partner

10/10

Exceptional

26 Apr 2026

Desta

Breakfast was great! Overall fantastic experience!

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Jennifer

The rooms were very clean lots of room stuff was very polite and helpful and the breakfast buffet was really good

2/10

Poor

21 Apr 2026

harnetha

I had the worst experience at this hotel I begged for towels for 2 days no one would help me and when I did get help they still didn't give me face towels they don't clean your room but every other day then customer service act like they don't understand nothing it was the worst experience ever and I was disappointed the room was nice and clean but customer service sucks housekeeping sucks

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Chays

Everything about this property was GREAT! The staff was friendly, every inch was squeaky clean, and the rooms were so comfortable.

Business

8/10

Excellent

19 Apr 2026

Olanda

The breakfast was delicious.