Extended Stay America Convention Ctr 6443 Westwood

United States , Orlando Area - Florida - FL
ORLANDO, 6443 Westwood Blvd
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100 reviews shown

4/10

Poor

20 Mar 2026

Dianne

We had garbage under the bed, room desperately needs updating. Bathroom baseboard pulling off, shower leaks, kitchen cupboards pealing paint. Rooms and halls smell like cigarettes and pot. Pull out couch mattress filthy. Key cards never worked more then one time had to keep making more keys. Staff was very kind and accommodating. People came in and sprayed for bugs while I was in the room. Very disappointed. Will not stay again.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Yaksadara

In the ad he says he has a lot of breakfast, which was a factor that influenced our choice, but we had a lot of disappointment when we arrived for breakfast. He had only coffee and muffins.
The cleanliness of the environment was good, but the atmosphere in general of the hotel had a very bad odor. The room we stayed in the air conditioning did not work well.

4/10

Poor

15 Mar 2026

Malcolm

Dirty floors and mold

Partner

10/10

Exceptional

11 Mar 2026

Wyteria

Me encanta este hotel! La cocina me ayuda a ahorrar dinero y el baño está muy amplio. Además, las personas en la oficina, como Liz y la mujer que trabaja por la noche, son muy amables. Lo recomendaría a mis amigos y familia.

Friends_and_family Family

2/10

Poor

02 Mar 2026

Kelly

You really need to know what you are getting into when you stay at the \"hotel\".
The location for the West Concourse of the OCCC is great. The hotel is old, outdated, smells, and not in good condition. The refrigerator was rusted, the bathroom fan was a literal fan in hole. The bathroom was moldy and ceiling peeling. There was no hot water Saturday. There was constant smoke/ pot smell in the halls.

2/10

Poor

01 Mar 2026

Shawaski

It had roaches really bad and the room was dirty with open soap in the bathroom

Self

4/10

Poor

01 Mar 2026

John

Check in was okay. The room was clean but several lamps were missing bulbs or did not work. No light working over vanity. The shower was running a small stream and could not be turned off. It got worse after I took a shower. The check in clerk said free breakfast 7:30 to 9:30. Apparently started at 6:30. Only muffins and no coffee or creamer. Lucky I only booked 1 night!

Partner

2/10

Poor

01 Mar 2026

Peter

Dirty i booked 3 night and checked out after the first one. Horrible and the staff didnt seem to care.

Self

2/10

Poor

01 Mar 2026

rachel

The hallways smelled, the rooms smelled, the refrigerator was dirty, the walls were dirty, although they said they served breakfast. They were a few granola bars. There are no ice machines in the building. The stove was dirty and rusted as well as the refrigerator. A microwave is dirty as well. We were very disappointed. Water was barely warm in the shower.

Partner

2/10

Poor

01 Mar 2026

Maribel

Expedia, please remove this from your list. I have never ever left such a review. But I wouldn’t want anyone else to ever experience this “hotel”. As soon as you walk in the stench is unbearable, especially in the elevators. Smelled like urine that has settled for a while. The carpets probably haven’t been cleaned or replaced or vacuumed in YEARS. I’m not exaggerating. There were broken windows, and windows screens throughout the hotel. The stair cases smelled filthy. Just because this is on the cheaper side of lodging doesn’t mean people can’t stay in clean and decent environments. The grab and go breakfast was pitiful. Nothing but packaged muffins. No cream or milk available for the coffee. Not an ounce of care throughout. Repairs needed throughout the hallways, windows, and rooms. I did not see any staff, and maybe that’s why it looks the way it does because there’s no one working on the grounds. Disgusting overall. Management/ownership should be ashamed.

Family_with_children

2/10

Poor

28 Feb 2026

Joe

Room was atrocious. There were stains on the bed everywhere, the floors dirty, shower and AC unit had mold.

Business

6/10

Pleasant

27 Feb 2026

Anthony

This place is descent. I'm shocked that I was able to cook a decent meal here because most enxten6etays in Orlando have stoves that under cook or over cook your food. This location could do better by placing different shower heads that are adjustable for disabled people in regular rooms. I would also suggest better breakfast because what they offer is not breakfast at all, especially for an adult or anyone with cancer. The floors are extremely thin and you can hear every bump from guest over you. The staff are a breath of fresh air. My major concern were the police that was crawling the place, on every floor knocking on doors, looking for a male with a female in tow.

Family

4/10

Poor

22 Feb 2026

ana

Room smells like smoke ( gigantes)

10/10

Exceptional

21 Feb 2026

jonathon

Great location n walkable distance to seaworld

Self

2/10

Poor

20 Feb 2026

Ashley

The room felt neglected, the bathtub was dirty as well as the towels. I felt disgusting staying in that room

Partner

2/10

Poor

19 Feb 2026

Michelle

The room smelled like an ashtray. The couch and bedskirt had tears in the fabric, the towels had stains, it was absolutely the worst hotel I have ever stayed in.

4/10

Poor

18 Feb 2026

Natalia

Overall this establishment is in very rough shape. The pool didn’t look like it had been serviced in months, the floors were sticky throughout the man corridors, there was trash in the hallways, and the inside of the unit we stayed in was extremely neglected.
Our VRBO got cancelled last minute and this was a last resort choice. The staff was friendly and that is the only reason I gave it two stars rather than one star. It is a shame this place is in such poor condition.

Partner

2/10

Poor

17 Feb 2026

Tania

There were cockroaches coming out of the bed and the light in the bathroom was flickering as well as the couch all ripped up, and there was mold on the lamps, and the bathroom was just nasty as well as their thing where the toilet paper is hold. It was all broken. There were like stains everywhere. It smelled nasty and basically a horrible, terrible experience, especially with cockroaches coming out of the bed.

2/10

Poor

16 Feb 2026

Trumaine

The staff was great but rooms wasn’t up to par

Business_and_leisure Partner

4/10

Poor

15 Feb 2026

Joseph

There was a bed to sleep in (star 1), water pressure was good (star 2). After that, absolutely YIKES. Not worth the 200+ a night price tag. The ENTIRE floor smelled like a smoke shop. A mix of cheap cigarettes and weed. The AC was disturbingly loud when it kicked on and smelled as musty as can be. Shower faucet, temp handle and toilet felt like they were falling out of place when touched. Woke up at 4AM to gunshots and cars panic alarms outside. Wouldnt recommend it to someone i hate. Will not be staying again.

Leisure Partner

2/10

Poor

15 Feb 2026

German

the rooms smelled really bad . we could not stay there

Friends_and_family Family

8/10

Excellent

14 Feb 2026

Michael

The room was nice it just needed updates, for example, the refrigerator was really dirty 9n yhe outside and there wqs water damage on the cabinet under the sink. They also said there will be no room service durian my stay.

Leisure Self

2/10

Poor

12 Feb 2026

Walter

So dirty, we left

2/10

Poor

10 Feb 2026

Linda

The problem is our room was on the second floor. That wasn’t the problem. The problem is I went to sit down on the couch and 10 roaches came out from under the couch. Then I went to adjust the air conditioner and there was Roaches all over that, plus Roaches were coming out from the mattresses. My husband went to see management and they gave us a room on the first floor with no carpet and a lot cleaner. We stay there. But I will never stay there again and don’t recommend this Hotel to anyone. So terrible and very dirty and the room smells so bad.

Partner

2/10

Poor

08 Feb 2026

james

rooms and halls were dirty and smelled

Business Family

6/10

Pleasant

01 Feb 2026

Jonathan

Check-in the receptionist was not the friendliest. The hallway and elevator smelled like marijuana. The room was OK however, the refrigerator had rust all over it.

Leisure Partner

2/10

Poor

28 Jan 2026

Renee

The building and rooms that we saw were terrible. Customers in the lobby being confrontational with the desk clerk. I have to say despite all of these things the desk clerk was polite and professional in the face of being called racial slurs. That guy is a star but this place is a dump

Business

2/10

Poor

26 Jan 2026

Leandro

Room had red stains (possibly blood) in the carpet,the fridge was covered with something I didnt want to know.the smelled like a dog kennel I stayed one nite and had to check out

Business

2/10

Poor

26 Jan 2026

Sahymi

The room we initially got smelled like someone dumped a bottle of chemical on everything and left. It was so powerful i could not even breath in the room. I do not have asthma, but it felt like i did while in the room, my friends who do have asthma confirmed they could not be in there more than the 2 minutes they were in there. The hotels solution was keeping the windows open for an hour to see if it would help. It did not. They gave me so much trouble to switch rooms. Finally after about 8 hours of airing out the room and it was no better they switched me to another room. I kid you not, not even 5 minutes into the room, i see 3 roaches run across the ac unit butttons... nope, hell no! I complained to fron desk and tried to cancel the rest of my stay. I was not spending the night there. The only helpful person there was Junior (i think thats his name) he was the over night concierge. Still would not reccomend staying here. You could not pay me to stay here.

Business_and_leisure Family

6/10

Pleasant

26 Jan 2026

Catherine

Old.smelled like smoke. Window was broken.
Bed and bathroom were clean but we will not be staying at one again.

Leisure Partner

4/10

Poor

25 Jan 2026

Ranada

Rooms/hallways need cosmetic attention. The hallways smell like smoke. The water wasn’t working in the room. The tub was not draining. The faucet was leaking. The phone didn’t work. The front desk was unavailable. The late night on site emergency staff was annoyed to be at work.

Business_and_leisure Family

2/10

Poor

24 Jan 2026

Jasmine

Room had pee smell, bathroom was dirty. Roaches were found in one of the rooms friends were staying at. we only had 3 pillows when our friends next door had 4 pillows. Asked for an additional pillow and told they don’t do that. Barely breakfast provided with a couple muffins. Half the time unable to get into our room with the key. At one point they ran out of toilet paper. Would of left day one if we had the money to get another hotel.

Business_and_leisure Friends

4/10

Poor

23 Jan 2026

Brittany

Staff was okay, room was okay, bed was hard to sleep on had to get a mattress pad and we were told we couldnt get extra pillows

Business_and_leisure Partner

8/10

Excellent

20 Jan 2026

Tia

Though the bathroom (toilet specifically) could have been better cleaned, and the kitchen appliances were dated, it was a spacious room for my 4 day conference trip. The staff was courteous and helpful. A note to management would encourage them to use stainless steel cleaner on the elevator doors and to vacuum the hallways at least once to twice daily.

Business Self

2/10

Poor

20 Jan 2026

Ashley

Not a good fit at all

Business Family

4/10

Poor

11 Jan 2026

Michelle

This hotel was relatively close to amusement parks, which was its only positive. We slept here with 4 people and we were only given 3 pillows and no bed linen for the pull out couch. When we asked about getting just one extra pillow so each person could sleep with one we were told that there were no extras and the front desk person wouldn’t go look. The shower dripped for the entirety of our stay and the bathtub looked like it had been dripping for a long, long time. There were mysterious stains on the walls in the hallways. The doors don’t go all the way to the floor, likely from when they took the carpet out of the rooms, but it makes it very noisy.

Friends_and_family Family

2/10

Poor

04 Jan 2026

narendra

The staff was good but the room condition was terrible with bad smell and also the a part of wall in the bathroom was broken raising questions on safety. The sofa was worn out and wasn't clean. The entire room smelled very bad!! Will never ever choose extended stay America again
One star because they were able to accommodate late check-in after I called them 3 times to ensure my flight would land midnight. That's about it. Overall a bad experience. But the staff were friendly

Leisure Family_with_children

2/10

Poor

04 Jan 2026

Ivan

Olor desagradable , todos los pisos tienen alfombra desde que sales del ascensor hasta la habitación, toda la alfombra sucia con comida pegada en el piso, olor nauseabundo, cucarachas en la habitación. Desagradable. Mi check in era a las 3 pm con mi familia llegamos a las 5 pm y la habitación todavia no estaba limpia. El del front desk llamado Junior me dijo que no tenian personal de limpieza. Publicación engañosa, en el titulo pusieron que era un cuarto Delux pero de Delux no tenia nada.

2/10

Poor

03 Jan 2026

Sathish

Dirty smoked room. Worst service and room ever been to.

Leisure Family

4/10

Poor

01 Jan 2026

Jennifer

The breakfast was nutragrain bars and black coffee did not even have creamer. The vending machine took $40 from me too.

Family

10/10

Exceptional

29 Dec 2025

Iris

Super comodas para el precio..cn nevera,estufa y microhondas ademas un sofá y un sillon reclinable..los alrededores super limpios y la piscina igual!! Amigables cn las mascotas y un super precio x noche..en fin somos d Jacksonville y volvemos pq tiene todo cerca!!🙏❤️

Leisure Pet

2/10

Poor

29 Dec 2025

Poornachander

Bad smell inside the rooms

Leisure Family

2/10

Poor

28 Dec 2025

Anissa

Extremely upset and worried. First, the hotel smells. I already sent that in a review yesterday. Yesterday, after we arrived, my 13-year-old daughter and I were in the elevator. A couple joined him. The man asked how things were going and then asked us for money. I'm alone in an elevator with my daughter and packages. He said they had no money and had not had any food all day, and only had enough money for a 1 night stay in the hotel. The door opened, and we got out. Today, we came back around 8 pm. They are at the front desk arguing with the desk clerk about money and another stay. We avoid them and we go to our room. I forgot the water. I sent my daughter down to the car because I parked right in front of the entrance. My daughter comes running to the room, the man is slapping his girlfriend, and she is crying, and it is happening in the lobby, and the desk was empty. So I ran downstairs to see what was going on. The couple is arguing at the front desk, and the front desk person is present now. No physical hitting is going on, but there is tension. So I'm like okay, now I'm getting involved in something. I proceeded to tell the clerk what happened, and the clerk said I didn't see anything; I was folding towels. Well, now I'm standing at the front desk trying to do what is right. The couple heard everything and started screaming at me that I'm a liar. The front desk asked me in front of them what is your room number. I was like I would rather not say, and

Leisure Family

2/10

Poor

28 Dec 2025

Ulyses

Terrible experience, 1 star only because Google doesn’t allow 0
We booked 3 nights from December 25 to 28 to spend Christmas with family. We know it’s a low-cost hotel, but they don’t offer even the basics: cleanliness, hygiene, or respect for guests.
At check-in, we were told there were no clean rooms due to the holiday and no housekeeping staff available. The first room they gave us was dirty and smelled awful. We had to return to the front desk with our luggage to get a new room, which was “a little better,” but still smelled like humidity and poor maintenance.
The hallways and carpet floors are extremely dirty, and the entire hotel smells like old accumulated filth.
Our reservation clearly stated continental breakfast included, but it never existed. They only offered:
A little coffee,
1 muffin,
and sometimes an energy bar,
in very limited quantities, never restocked, and you had to ask for it like you were begging for a favor. That is NOT a continental breakfast, it’s the bare minimum to “check a box on paper.”
The photos online do NOT match reality at all. They are completely misleading. This is false advertising and disrespectful to guests.
Other issues:
The bed was not a real king-size, much smaller than expected.
The sofa bed had a horrible mattress, you could feel every spring. We requested a replacement and they never did it.
The shower didn’t close and dripped 24/7, making sleep very uncomfortable.
And worst of all: cockroaches in the hallway and inside the room.

Leisure Family

2/10

Poor

14 Dec 2025

William

Disgusting room. Cigarette butts in the window sill. Stain mattress and bedding. Reeked of weed. Disgusting carpet.

Self

2/10

Poor

29 Nov 2025

taniltras

The hotel smells really bad no housekeeping for 14 days and no clean linen. Guests are sketchy and rooms are very old and upkeep is not being done

Business_and_leisure Self

2/10

Poor

23 Nov 2025

autumn

Worst hotel ever, no hot water our entire stay, had to switch rooms because nothing in the first one worked, roaches everywhere, mold everywhere, manager refuses to do anything about it. Cut my stay short and moving into a different hotel it was the worst stay of my life.

4/10

Poor

21 Nov 2025

Ken

First of all the check in was fine The problem came when we tried to use our Key Cards. After about 20 swipes on any door you try to open the light would finally turn green. Everything in the room has been just painted over the refrigerator, the walls. Never could get water hot enough to be comfortable for a shower worth taking. My 2 year old got sick and threw up in the bed the first night so as we were headed out for the day I stopped at the front desk and asked for house keeping to change out sheets and replace all towels bc all of them were messed up from my toddler pukin I explained I took everything off and put in a pile at the door. I was told that I needed to return to the room and bring the garments to the front desk and they would wash them and I could pick them back up and put them back On myself, no problem. The stairwell smelled as if someone took a bowel movement never had been cleaned up. The whole hotel has a bad odor to it. The breakfast is pick a muffin or a pack of grits or oatmeal. The picture shown is the room just very much rundown. We tried to pull the sofa bed out and it was completely broken on the frame so we couldn’t even sleep on it after my son puked. Cleanliness was not a priority. Was told that front desk is not available after 11 pm. Won’t be staying again, no hospitality at all.

Business Family

10/10

Exceptional

19 Nov 2025

BARNEY

Clean

10/10

Exceptional

15 Nov 2025

Laura

Roo

2/10

Poor

14 Nov 2025

Jason

Room had lots of roches and was very dirty never again

Self

10/10

Exceptional

14 Nov 2025

jaden

Perfect and the front desk service was above phenomenal. They definitely need a raise I only caught a glimpse of what they put up with

2/10

Poor

11 Nov 2025

Meakara

First of all I booked this hotel the same day. Upon my arrival they said they didn’t have a room but they offered a room that was active. He asked if I wanted to see it first. That should have been my red flag, let’s say I was afraid to even step foot in the room. First thing I noticed that the smell already made me sick. The kitchen book cabinets are broken and well everything in that room was old. I can’t believe they even rent rooms like this. I immediately walked out, asked for a cancellation so I can go elsewhere, but unfortunately I had to contact hotels.com to dispute. Needless to say I am still waiting for my refund or a response back from hotel.com. DO NOT RECOMMEND THIS PLACE!

8/10

Excellent

03 Nov 2025

Alexander

Not our regular room and we definitely felt it! The carpet in the room was filthy, as well as the outside of the refrigerator. We wish you guys would have a better breakfast selection for free continental.

Leisure Family_with_children

6/10

Pleasant

03 Nov 2025

Julissa

We had to change rooms because our bathroom was leaking water from the ceiling. The carpet was dirty and the hall ways smelled light weed smoke. We stayed only 1 night to catch a flight out of Orlando airport. You get what you pay for with this hotel.

Friends_and_family Family

4/10

Poor

31 Oct 2025

chris

The surrounding area felt safe and even outside of hotel looked nice but that’s where it stopped. We only needed the room for a few hrs bc our flight was cancelled and moved but it served its purpose. Very sketchy when we arrived, felt like we might get mugged when we walked in and when we left for a bit after dropping off bags in room. Waited 10 min to check in while the counter guy was outside smoking weed, had what looked like was a booty call waiting for him as well in the lobby. Like I said was very sketchy. When we left for a bit to go somewhere to eat I felt like we walked through some shady stuff going down and like I said felt like we might get mugged. The room stunk like cheap cologne covering up something funky, stains on the floor and couch. Very outdated, some rooms were bad not in service according to list he had for us to selector room, 1 of the Elevators was
Out of commission, description was misleading of hotel. Luckily we were only staying a few hrs but I would not recommend anyone staying here especially with kids.

Business Partner

2/10

Poor

20 Oct 2025

Kacie

Entire hotel is very dirty. No cleaning was done in 5 days of stay. Bad odor. Cockroaches. Killed 2. Dirty towels and floors. Toilet clogged. Wouldn’t recommend to anyone. Had to cancel rooms for 3 employees as they could tolerate the condition of the place .

Business

2/10

Poor

17 Oct 2025

Jordan

Our first room had roaches and the faucet in the tub kept running. Charles at the front desk was very rude and not hospitable at all. We ended up moving to a different room and that tub was clogged in that one. We will definitely not be returning! It was the worst experience ever!

Leisure Partner

2/10

Poor

13 Oct 2025

Andrew

We were very dissatisfied with our stay at check in the guy was being rude to everyone giving extreme attitude and sent us in to three different disgusting dirty rooms before there was one that was actually been cleaned mean while I booked and paid in advance there was very little hot water and no water pressure at all we spoke with multiple people that had the same issue NO I would not recommend nor would I stay again the pictures are of just one of the three rooms because my wife has the others on her phone

Partner

10/10

Exceptional

05 Oct 2025

Charles

Great

Business

10/10

Exceptional

05 Oct 2025

Melissa

It was a nice hotel close to seaworld definitely will book again

Friends_and_family Family

4/10

Poor

04 Oct 2025

Stacy

The hotel is extremely run down and management needs to step up upon entering the hotel itself there were towels and puddles and pools of water when opening the door I cannot even roll my suitcase through it as it was flooded and the towels had been there for days I have pictures to upload to show the mold but it does not do justice when considering the stench that came with it.
The lobby. As any other extended stay with a very comfortable temperature and a clean entryway. Keishan the front desk tenant was extremely helpful kind and had amazing customer service.

Exiting the elevator on the third floor I was hit with the heat wave / sauna.. the uncomfortable temperatures continued in the room as it really didn't cool down until the next morning when I was checking out there was more damage on the ceiling in the bathroom and water stains in the living area above the bed as there must have been a leak on the 4th floor. The parking was minimal as they were doing construction so you had to park at the rear of the property in the morning when checking out I parked in the front and noticed all of the strawberry the entire front of the building had dead twigs no plants at all. It is not the staff's fault as they were great but this property needs a serious facelift...
I see reviews about roaches but I did not experience any whatsoever during my stay

Partner

2/10

Poor

21 Sep 2025

Shantiea

They had no dishes no soap I had to go buy everything people where out side drinking and smoking the too was horrible sink was coming up toliet top was broken ac top was broken

Leisure Family

2/10

Poor

21 Sep 2025

Sebastian

Cockroaches in room 315

It was a really bad experience sleeping in room 315. We found cockroaches in the bed and sofa, so we had to leave the day before of our check out. There was strong odour of food/curry in the room that was really annoying. When we arrived the floor in the kitchen area was wet and we had to clean it. Unfortunately, it’s not a place to stay with your family in Orlando.

Friends_and_family Family

4/10

Poor

19 Sep 2025

Leigh

You get what you pay for

There were holes in the walls. the halls were dirty. There was no blow dryer.

Business

2/10

Poor

11 Sep 2025

Joshua

Avoid at all cost

Bait and switch. The photos on the website portrays cleanliness and comfort. Not so. Looked like an apartment that someone had just moved out of.

Imidiate red flag when I had to call to get someone to check me in. I was late do to flight issues but this was a first for me. I've checked in later at other hotels and there's always someone in the lobby.

Had it not been so late I would have found other accommodations right then. That being said as I lay in a bed I would expect in a 3rd world country I made reservations somewhere else for the following night.

Business

4/10

Poor

10 Sep 2025

Akeem

The staff was nice however the room was subpar. Literal hole in the wall when you get in. Toenail on the floor and grime around the faucet. I traveled from out of state for a family member's funeral service and dealt with these conditions. When asked for another room I was advised nothing was available. I will NOT choose this location in the future.

2/10

Poor

08 Sep 2025

Wilton

The cleaniness of this establishment is beneath a 0. The fact that they don't give out towels on the weekend is insane. We will never ever stay at another Extended Stay.

Leisure Family

8/10

Excellent

08 Sep 2025

John

Business trip, decent stay with minor problems.

Picked the hotel due to the close proximity to the convention center. But knowing now there were nicer places nearby, I probably should have chosen another place.

The room had a mildew smell when you first walk in, but then it was forgettable. The shower head sprayed out into the bathroom leaving a huge pond I had to wipe up. The desk seat had a tear in the cushion and the tv remote didn't work. Other than that it was okay, it did have a good cold ac unit which was nice.

Business

4/10

Poor

03 Sep 2025

King

When you see someone at the front desk they was nice but the place needs to be cleand more then every two weeks outside looks very nice and the pool was cool

Leisure Friends

2/10

Poor

31 Aug 2025

Corey

There were cockroaches in several places in my room. Absolutely would not return.

Business Self

2/10

Poor

27 Aug 2025

Eibby

The property does not have a front desk after 11:00pm so if you have a problem you need to deal with it until the next day. So If you have an issue good luck (like no water, broken shower head leaking so bad you can’t sleep, coaches, faucets broken, terrible smell)
Good price not worth it, it is traumatic experience!

Business Self

4/10

Poor

21 Aug 2025

Verified traveler

Disappointing

I wanted budget accomodations, with a kitchenette, while I was attending a convention in Orlando. What I got was a very run-down motel with severe limitations on what was provided. The carpets in the hallway were horrendous. There were so many dings and scuffs on the walls and furnishings. The kitchenette was poor and nothing was provided. We had to ask for basics, like plates and silverware, and not everything (that was in a sign lasted as available) could be provided. There were not even lounge chairs at the pool deck.

Business

10/10

Exceptional

06 Aug 2025

Roquilla

They staff are awesome and they have great customer support is a plus! Love it here ❤️

Leisure Family_with_children

2/10

Poor

28 Jul 2025

Verified traveler

Very sad state of this hotel. Visitors deserve better. The hotel smelled and was dirty. Appliances were not well maintained and unusable. Did not stay the night.

Partner

2/10

Poor

27 Jul 2025

Katelyn

This was probably my worst stay and I won’t be staying at another ESA again. The room smelled like smoke despite being no smoking. Breakfast was only hot water, no coffee, and muffins in packages. Not a real breakfast at all. Kids ran up and down the halls and the rooms window frames were broken.

Leisure Self

4/10

Poor

16 Jul 2025

MELINDA

This place is a dump

Business Self

2/10

Poor

16 Jul 2025

Verified traveler

Nasty hotel

Worst Hotel Ive ever stayed! This hotel need to be shut down! The pool had grime on the walls , the water was nasty. I had to take my son to another pool and pay for it because this hotel pool was nasty! It has buckets all over the hotel for the leaks! The kitchen is terrible also the fridge was leaking water . Do not waist you money staying at this hotel ! It doesn’t look not even what they show in the pictures!

Friends_and_family Family

4/10

Poor

11 Jul 2025

Verified traveler

Not happy at Extended Stay Orlando

The room needed serious updating. Shower faucet was difficult to control. Laminate was coming off on the kitchen countertop. No one was staffing the hotel desk on a regular basis. Breakfast items were not refilled. Litter in the room hallways was not removed during my 4 night stay.
Pool was not vacuumed during my stay and trash on the pool deck was evident, even a dirty childs pullup. Although there were no trash receptacles on the pool deck only circular stains where a receptacle had been. Same in from of the hotel. Circular stains where a trash can had been but no trash can. Trash all around the parking lot. Not a well managed property!

Friends_and_family Family

2/10

Poor

08 Jul 2025

David

One of my worst stays in hotel ever. Greeted with a stench upon entry. Rude staff. Stay away.

Leisure Family

10/10

Exceptional

07 Jul 2025

Andreas

Great place close to SW

Dream Team Marie - Lizz - Rob *****

Business

6/10

Pleasant

29 Jun 2025

Stewart

Convenient but Tired.

The property was at one point nice. It is a bit \"tired\" now with lots of little things that could benefit from some attention. We were without hot water for 3 days (my reservation was up at that point - so I don't know how long). That said it is priced reasonably for Orlando and is convenient to the Convention Center.

Business

2/10

Poor

28 Jun 2025

Scott

Never again

No light bulbs, checked us is knowing there was no hot water, got some push back when wanted refund. Room was dirty.

4/10

Poor

23 Jun 2025

Gabriel

The location was very convenient, but the hotel was dirty and our room was not very clean as well. The pull out mattress was stained and smelled awful. Halls of the hotel smelled of weed and there was a very bad smell through the entire third floor.

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Mary

Marie and Morgan were awesome

Friends_and_family Family

2/10

Poor

19 Jun 2025

Vedette

Deception

2/10

Poor

19 Jun 2025

Vedette

Not all to par

Business_and_leisure Family

2/10

Poor

17 Jun 2025

Leidys Isbel

Muy malo , mucho mal olor en los pasillos

2/10

Poor

02 Jun 2025

CLARA

The place was filhty, trash in the corridors, the carpet very dirty, attention in the front desk almost inexistent, the remote of the TV did not worked. Overall we had a bad experience in this place.

Business

10/10

Exceptional

29 May 2025

Edgard

Stayed for a night, staff was friendly, hotel was clean

Business

10/10

Exceptional

26 May 2025

Candace

Got hospitalized after staying here with bacteria infection

Leisure Partner

4/10

Poor

26 May 2025

Maxine

I lost my phone in my room and Morgan went above and beyond to help me find it — which was amazing.
Room was huge but needed a little tlc…
My problem here was the management not knowing how to use their own software… I stayed for an extra night. Paid for the extra night the next morning at the front desk… I would say by 1:00 I had 3 different staff come to my door asking if I was staying.. before the gm came beating on my door — opening it when I didn’t get to the door fast enough and making me use my new key in front of them and essentially treating me like a criminal.
She eventually apologized but the damage was done.

…all bc someone at the front desk maybe checked me in the wrong way? Really?

A little training at this location could go a long way.

Leisure Self

2/10

Poor

25 May 2025

Debra

Not the greatest but get what you paid for

There were no shower towels. It smelled like smoke there was no breakfast, the pool was dirty with cigar wrappers in pool, cigarettes wrappers in pool. Someone left their empty coffee cup in the elevator. No sheets or pillows for pull out bed. Not enough pillows. Front desk was great the guy who answered the phone was awesome he got us shower towels. Next morning found out that their was new management coming in to take over

Friends_and_family Family

10/10

Exceptional

15 May 2025

Nanette

Excellent Service

Leisure Self

4/10

Poor

11 May 2025

Patrick

The shower temp control did not work- always hot. The pool, not cleaned. The carpets were worn and pulled away from the seam of the floor. The entire hotel had a faint odor of Marijuana. The breakfast consisted of store bought muffins and instant oatmeal packets, which were often not refilled so there were literally 5 total one morning. The mattress for the hide a bed was stained and very dirty on the underneath side . The only items to make the hide a bed were a comforter and 1 sheet (no pillow or other sheet, nor blanket). There was the couch but there was also a table but no chair at all. The walls all had at least dents or holes in them. Unfortunately, I got what I paid for, but had slightly higher hopes for this property.

Leisure Family

6/10

Pleasant

10 May 2025

Joshua

An inexpensive alternative to Double Tree (near Sea World), but certainly not a \"nice\" hotel: the facilities seemed run down (stains on carpet and in bathroom, etc), and the continental breakfast consists of coffee and packaged muffins. Near airport. A budget hotel for those needing a place to crash at night while enjoying Orlando.

Business_and_leisure Self

8/10

Excellent

10 May 2025

Bryan

Good

2/10

Poor

07 May 2025

Yvette

Horrible Hotel

I visited the Extended Stay in Orlando for my daughter's cheerleading competition, and I selected Extended Stay for the price and for the fact that they offered daily breakfast. The hotel was not clean, the pool was dirty, the carpets smelled bad, there were 2 roaches in the room, and breakfast was never there. When I spoke to the hotel clerk, she stated that breakfast was ordered but it was never delivered. I do want to mention that the workers are friendly and kind. Other than that, the hotel needs new management or to be shut down. It is in a deplorable condition.

Friends_and_family Family

2/10

Poor

07 May 2025

Audrey

The guy that helped us. He was nice, but this was a dump. They had no toilet paper tv, did not work... There was no cups plates or utensils.The guy washed them out, but they were still filthy.. There was a drug dealer in the place.. Kids were going outside, getting the money, going back inside and handing the guy.He was handing the kids, whatever they would run back outside... To do the transaction... The guy that was working there, he was super nice. With this hotel, I would never recommend to anyone, not even my worst enemy... The guy gave us a refund five minutes after we checked out the room and saw all the problems.. But I would never count this as a good place or even recommend it as poor it would be below poor

Leisure Family

2/10

Poor

06 May 2025

MICHELLE

Expedia sent over incorrect payment info, prompting the desk clerk to ask for payment again. Had to go through hoops to get Expedia on the phone and fix the error. The room mattress was awful, old. The pull-out bed/couch could not be used for the springs were missing and mattress fall to the floor when layed on. The couch also had holes in it. Couldn't sit on it either. No dishes, utensils, pots, pans to cook with. Why have a kitchen if it's not usable? There were no trash cans in the room, not even the bathroom. The hotel in general smelled awful along with the room. There was no breakfast or even coffee.

Business Family_with_children