Hilton Grand Vacations Club Las Palmeras Orlando

United States , Orlando Area - Florida - FL
ORLANDO, 9501 Universal Boulevard
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100 reviews shown

10/10

Exceptional

11 Mar 2026

Scott

First time our family is traveling to Florida. I did a lot of research for a nice hotel with a great pool area and near Disney. All the hotels reviews have complaints about time share salesman but we were never approached here at the Hilton but they are available there to offer you free tickets to things if you want to listen to the sales pitch. Parking is $25 a day that's not cool but whatever. Lots of hotels might look good in pictures but reading reviews on other sites you hear about bad neighborhoods, bugs, loud parties and neighbors. Hilton couldn't have been better here. Great area, quiet, never more then 5-10 people in the giant pool during busy spring break. Activities room with pool, ping pong, painting, video games, movie nights, blackjack nights, tons of other activities. Bar by the pool, ice cream sundaes by the pool and a love caribean musician. The place is so clean, 10 years old but everything looks new. We saw a worker painting a wall that was already perfectly clean and nice. Double suite was awesome for the family, 2 bedrooms, 2 kitchens, 2 balconies, 2 bathrooms and a living room we didn't even use. I spent so much time trying to find a good hotel and we certainly did. Sitting by the pool we were so happy we got that Florida experience.

Family_with_children

10/10

Exceptional

07 Mar 2026

Katherine

We were at the Hilton during a golf tournament and were unable to take advantage of the offered amenities. However on our next trip I will extend our time. The 2 bedroom room was so well maintained and suited our families needs. We all slept well and felt ready for each tournament day. We were all extremely pleased!

Family_with_children

8/10

Excellent

01 Mar 2026

colleen

Extremely clesn, super comfy beds, friendly staff. The food at the cafe was surprisingly good and we had delicious healthy smoothies that were vegan and avocado toast. Great experience!

10/10

Exceptional

28 Feb 2026

Jeffrey

Yes

Self

10/10

Exceptional

26 Feb 2026

Cassandra

The hotel was incredibly clean, staff was very nice, and the water area was so much fun!

Friends_and_family Family

4/10

Poor

26 Feb 2026

Georgia L

The room was fine and clean. The pillows were awful. Flat. No support at all. But the real downer was the extra charges at check in. Charged $230. $70 for valet was fine. $100 is supposed to be refunded if nothing charged to room. Will see. Remainder for what is free anyway and 2 bottles of water or 2 cups of coffee. $60 for water and coffee??? Outrages!!!

Partner

8/10

Excellent

24 Feb 2026

Jose

Nice property in quiet area and very conveniently located to parks and restaurants. Room was clean and comfortable. Nice pool and recreation area. Definitely will consider coming back.

Partner

10/10

Exceptional

19 Feb 2026

Sean

Great room, great stay A+

10/10

Exceptional

14 Feb 2026

Aliakbar

everything greag

Leisure Family

10/10

Exceptional

12 Feb 2026

William

Staff were great. Parking was reasonable. Pool was beautiful as was the hot tub

Business Partner

10/10

Exceptional

11 Feb 2026

Britni

The staff was amazing, property was clean, and our room was exceptional!

Business

10/10

Exceptional

08 Feb 2026

Gustavo

Room was in great condition and the front desk staff was very friendly.

10/10

Exceptional

06 Feb 2026

Sheree

Service cleanliness amenities all was really great

Business

10/10

Exceptional

06 Feb 2026

Jason

Clean room
Staff was receptive to courtesy
Good food

10/10

Exceptional

01 Feb 2026

Gus

Dime

6/10

Pleasant

01 Feb 2026

Stephanie

Pretty rude staff up front

10/10

Exceptional

29 Jan 2026

Sandra

This hotel and staff were wonderful. I was greeted as soon as I walked in. Check in was easy and quick. My room was spotless. I believe every room had a balcony, which was nice to sit and watch the sun rise. I used the restaurant. My food had flavor and made perfectly.

I also used the gym which was clean. What i liked about the gym and actually getting to my room was the security. You needed to use your room key to get to your floor and get into the gym.

I did not use the pool but could see it from the gym. Everyone was having a great time. There were activities going on. It sounded like a trivia game. There is also a activities room on the other side of the gym. They had activities for kids and adults.

I used the parking garage which was easy to use.

I did go over to the Hilton on the otherside of the convention center. That was a much busier facility. Louder.

I liked the Hilton I was at because it was quieter and not as rushed feeling. It was perfect. The staff was perfect. They have a really good team.

PS . I did need maintenance to help with the remote and they showed up very quick. Less than 10 minutes.

Leisure Self

10/10

Exceptional

29 Jan 2026

Heather

This was a great place to stay. Highly recommend.

Business Self

10/10

Exceptional

27 Jan 2026

kristine

Ruin my spacious clean and the location was amazing.

Business

10/10

Exceptional

26 Jan 2026

Benjamin

Very nice!!!

8/10

Excellent

25 Jan 2026

Cameron

8/10

Excellent

24 Jan 2026

Gavin

Lovely staff. Very clean and good location. The food is not great.

Business Self

8/10

Excellent

20 Jan 2026

Rohit

Clean, close to OC convention center, great restaurant. , bar, pool, etc

Business Partner

10/10

Exceptional

18 Jan 2026

Claudia

Great hotel at an affordable price. Clean, spacious rooms. Great breakfast at the restaurant. Good location. Comfortable bathroom with both shower & tub, both with handheld showers. Convenient parking, though self parking should resolve complimentary, not $22 nightly. Close to attractions. Nice pool with water slide. Slept so comfortably with blackout shades & cool air condition. Quiet & safe area. Not really walkable to anything though. Overall, very pleasant stay. Would return & highly recommend.

Leisure Family_with_children

10/10

Exceptional

16 Jan 2026

dorien

Excellent

8/10

Excellent

15 Jan 2026

Eric

Very spacious and clean room. The amenities felt more like o moved into a condo then a hotel room as well.

Business

10/10

Exceptional

11 Jan 2026

AMENA

The service was excellent and place was very neat and clean. We loved it

Business_and_leisure Family_with_children

10/10

Exceptional

08 Jan 2026

Ann

Nice and convenient

Business Friends

10/10

Exceptional

07 Jan 2026

Angelica

Amazing clean big and beautiful views

Leisure Family

6/10

Pleasant

06 Jan 2026

Fargol

It was an ok experience, the daily cleaning was just making the bed n leaving everything else dirty n unattended.
Not nearly worth the price

8/10

Excellent

05 Jan 2026

Alyssa

The hotel’s location was very convenient, making it easy to get around. The room was spacious and comfortable, and having a laundry facility right on the floor was a wonderful and much-appreciated amenity.

Leisure Partner

8/10

Excellent

02 Jan 2026

Richard

Check in was easy. Location of resort was convenient to many Orlando activities, including Epic Universal.. Room was clean and comfortable but toilet did not flush. After contacting maintenance and front desk twice. toilet was fixed. We expressed our gratitude to front desk. Hotel staff were great and responsive to any need.Parking garage was easy and convenient to get in and out of and to park, but Expedia web site did not mention a $22 per day charge for parking. That made an otherwise reasonably priced stay borderline unreasonable.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Christopher M

Houskeeping was amazing and fun activities for kids

Leisure Family

8/10

Excellent

29 Dec 2025

James

The room was clean, staff was very friendly and helpful. The only thing keeping this from being 5 stars is that parking wasn't included with the room and the Hilton staff (not local hotel staff) tried pushing a time share on us. Beware, if you book at this location, you're likely to get a hard sell on a time share.

Leisure Family

10/10

Exceptional

18 Dec 2025

Jose

I accidently left my gold chain in the room and checked out. This is a $10,000 chain by the way. About 4 hours later the head of security (Ivan) called my cell and asked me if i left an item in the room. OMG! MY CHAIN. He said, Yep! Dont worry sir, we have it here for you and offered to mail it. Luckily i was still in the area and picked it up before i left Orlando. Thank you to the house keeper and thank you to the entire staff! I wont stay anywhere else when visiting Orlando!

Business

8/10

Excellent

18 Dec 2025

Sophia

Clean hotel. Is a time share hotel so they don’t have room services.

Leisure Family

8/10

Excellent

22 Nov 2025

jeremy

room was ok...had trouble with front desk regarding dry cleaning...they advertised a nice looking protein smoothie, but when I ordered one...they said they were out????

Business

2/10

Poor

22 Nov 2025

Jeremy

The shower did not work, only the hand held sprayer. Toilet backed up and wouldn't flush. Asked for plunger. They said no. Was our anniversary, stayed here 30 times. Was denied a refund. I want to speak to the GM

Leisure Partner

10/10

Exceptional

12 Nov 2025

Patrick

360 super customer service the room was great and the food was prepared quickly and delicious!

Business Self

10/10

Exceptional

10 Nov 2025

Tony

Great customer service and friendly staff. Pool area was great!

Business Family

6/10

Pleasant

03 Nov 2025

Felicia

Terrible view! Room right over the ledge and there was no comfortable chair. Expected more for the price I paid.

Leisure Family

10/10

Exceptional

24 Oct 2025

Barbra

Loved the pool and the start we're amazing. Helpful and friendly

Business

10/10

Exceptional

23 Oct 2025

Deborah

The room was spacious and perfect for our 2 couples and 2 kids trip. The room has everything we needed with great views of Orlando. The amenities at this property were amazing. We loved the activities room, it had something for everyone to enjoy. The splash pad was a huge hit and so was the open space on the soccer area.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Osha

Everyone was friendly. $22 a day for parking but other than that I love it and enjoy my stay!

Business_and_leisure Partner

10/10

Exceptional

10 Oct 2025

Volodymyr

Very nice hotel, close proximity to the convention center

Business Family

8/10

Excellent

07 Oct 2025

Ann

Large clean room

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

NaQuita

Nice and spacious rooms! Anyone The pics on the internet do not

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Charlotte

Great hotel

10/10

Exceptional

04 Oct 2025

Tenithia

Yes very nice

Leisure

10/10

Exceptional

29 Sep 2025

Zoribel

I love that it was so clean and smells good! Service and location is excellent!

Leisure Family_with_children

10/10

Exceptional

27 Sep 2025

ANDREW

Very nice and family friendly

Leisure Family

10/10

Exceptional

25 Sep 2025

Lauren

Nice

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

George

Room was very clean and kept nicely. Staff was excellent, very helpful. Right next to the North South Orange County Convention Center.

Leisure Self

10/10

Exceptional

17 Sep 2025

Tony

Great Amenities, Little Inconveniences

Beautiful hotel with nice amenities. Customer service was on point from the minute we arrived, although I could do without the high-pressure sales tactics when checking in to join their vacation club.

Food from kitchen was great, poolside drinks were great, rooms were spacious and comfortable.

The downsides: 3 elevators for a property this side seems a little scarce, ice machines on only 2 floors, poolside bar closing at 7:00, and parking is not the most convenient, unless you valet. Pretty much have to come through the main lobby for any activity or amenity.

Business Partner

10/10

Exceptional

15 Sep 2025

Chris

We came to this property after our first day hotel mismanaged our booking. What a wonderful turn of events! The Hilton Grand Vacations Club Las Palmeras is spectacular. Not the largest, but has amazing rooms, food is fantastic, service top notch. Price is unbeatable. We will be staying here from now on

Business Partner

10/10

Exceptional

10 Sep 2025

Chris

Amazing location, FANTASTIC rooms for the money. Staff is gold star

Business Partner

10/10

Exceptional

30 Aug 2025

Desiree

Had a great experience

Family_with_children

8/10

Excellent

26 Aug 2025

Mark

It was clean close to everything and was a nice hotel

Business Self

8/10

Excellent

15 Aug 2025

Michelle Guess

I just wish the hotels would update to Smart TVs so that I can log into my own Netflix account without having to do it through my phone other than that it was great

Business Self

8/10

Excellent

11 Aug 2025

Denis

Everything was pretty good. I did enjoy my stay there.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Barbara

Great hotel

10/10

Exceptional

03 Aug 2025

Yirenia

Excelente 👍👍👍 volvería nuevamente !

Leisure Family

10/10

Exceptional

03 Aug 2025

Jaclyn

Great location for Orange County convention center

Great pool area. Walkable to the convention center. Great down stairs bar and restaurant.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Daniel

ALL STAFF ARR VERY FRIENDLY. HOTEL IS VERY NICE AND SPACIOUS. ALMOST LIKE BEING AT HOME.

Leisure Self

10/10

Exceptional

30 Jul 2025

Dan

Lovely hotel and excellent staff.

Business

10/10

Exceptional

29 Jul 2025

Joseph

Great property and amazing service from the moment you walk in to check in.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Sandra

Andrew was amazing as well as other staff including Valet

Leisure

10/10

Exceptional

22 Jul 2025

Naite

So close to convention center
Good vibe and servicw

Leisure

10/10

Exceptional

21 Jul 2025

Anthony

Cleanliness of the property. Great staff and excellent customer service. Friendly atmosphere for everyone. Excellent service

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Lacretia

The staff and atmosphere were great!!! The rooms were cozy, comfortable and clean!! We loved are stay so much we stayed an extra night! Can’t wait to go back!

Leisure Partner

10/10

Exceptional

15 Jul 2025

Andrew

Great value, great location, very clean and very friendly staff. Plenty of amenities to enjoy.

Leisure Family

10/10

Exceptional

14 Jul 2025

Louanne

Excellent service and staff were very helpful and friendly.

Business_and_leisure Family

10/10

Exceptional

05 Jul 2025

Darren

Greta place to stay very clean and very nice staff.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Jill

The room was perfect for what I needed. Clean, nice kitchen accessories, quiet, and walkable to the Orange County convention center. Staff was awesome too!

10/10

Exceptional

01 Jul 2025

Fanny

Everything

Family

8/10

Excellent

29 Jun 2025

Daniel

Very nice hotel. Didn't like that the fire alarm went off before 4 in the morning and we couldn't sleep and we had an activity on that day that we couldn't enjoy it.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jun 2025

Jill

Beautiful, comfortable, friendly, good food. This hotel was way better than I’d hoped. One of the best I’ve stayed at. The staff, particularly, at the bar/coffee station, were excellent. One negative was that you have to drive to restaurants, etc.

Leisure Family

10/10

Exceptional

25 Jun 2025

Sharon

The hotel staff was super friendly, I had a great time!

Business_and_leisure Family

10/10

Exceptional

24 Jun 2025

Kurt

Easy access to convention center south entrance.

Leisure Family

10/10

Exceptional

24 Jun 2025

Verified traveler

Volleyball tournament

Everything was great! Thanks!

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Peter

Close to the convention center

Business Self

6/10

Pleasant

17 Jun 2025

Vassilios

Say in lobby for two hours due to no room available; ended up being late for my event.

10/10

Exceptional

17 Jun 2025

Jennie

Property was fantastic. Room was clean and daily staff cleaning helped ensure garbage was removed and fresh towels provided. Pool was clean and bartending staff were very pleasant and helpful.

Leisure Family

10/10

Exceptional

17 Jun 2025

Jonathan

I liked this Hotel, had things to do and was secluded and had nice landscaping. Bar and dinning room had good service. Housekeeping didn't replace my bathmat or towels, but I notified Houskeeper the next day and she took care of it.

Business Self

10/10

Exceptional

16 Jun 2025

Leah

Nice balcony.

Leisure Family_with_children

10/10

Exceptional

14 Jun 2025

Brittany

Great place

2/10

Poor

05 Jun 2025

Philip

Water leaking up from flooring, 2 days B 2 B.

First overnight, waking up to water coming out of the seams in the flooring. No rooms available for a move. Returned later that day, MX said the pulled up floor and fixed the issue from air handler in the room nextdoor that was leaking into my room. The following morning same issue, no manager available to speak with a Hilton Diamond Member the entire day? Received a call mid afternoon the I would be moving when I returned from work. I packed up and moved. Very frustrating

Business

10/10

Exceptional

01 Jun 2025

LaWanda

This is a very nice hotel more than I expected it to be the room service was great and the hotel was very clean and the food was excellent

Business Family

6/10

Pleasant

01 Jun 2025

Levi

This is a TIMESHARE!

The staff are all wonderful and super friendly. I would 10/10 go back just for them.

But this is a timeshare. They absolutely prioritize everything for owners. From rooms to pool chair reservations.

We're not owners, and paid \"resort\" fees, yet most of the ameneties were closed during our stay. The pool bar was open about 3 hours in 3 days. Absolutely unacceptable.

But again, the staff were all amazing!

2/10 would stay again.

Friends_and_family Family

10/10

Exceptional

27 May 2025

Thad

It was very nice and relaxing

Business

8/10

Excellent

26 May 2025

yvonne

Very lovely hotel and very clean and nice. The bed pillows however are too soft… otherwise loved the hotel

Leisure Family

10/10

Exceptional

26 May 2025

Merlys

Hotel amenities were amazing! Staff was extremely helpful and friendly. Would definitely stay here again!

Leisure

6/10

Pleasant

15 May 2025

mark

Bed

Hotel bed was saggy and very uncomfortable. One worst been in in years. Travel and stay at Hiltons every week

Business

10/10

Exceptional

09 May 2025

Verified traveler

I'd stay again

There was a lot to do for families. We stayed to be close to the convention center which was across the street.

Friends_and_family Family

6/10

Pleasant

06 May 2025

Yessenia

The location was nice and friendly staff.
I was charged a resort fee on the app and in person. Please make sure to tell them once checking in that you were charged on the Orbitz app. Room felt humid
/ stagnant water. Over all good size room and beautiful out door pool area. I didn’t ask to be moved due to staying just 1 night.

Business_and_leisure Family_with_children

8/10

Excellent

04 May 2025

Mary Grace

Clean and well kept property. Near convention centre but a drive from gd restaurants and entertainment.

10/10

Exceptional

03 May 2025

Elisangela

was a great stay

10/10